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Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
LTE version or hspa version
did you buy the Korean Note that supports LTE or have a regular HSPA note. the regular note only supports the AT&T hspa and needs an 4g apn.
tg9413 said:
Hey guys I just switched from captivate to Gnote, and trying to setup the data network here.
I had the original 3g plan with att, and I read on gsmarena that this phone supports LTE 700 which is what att is using right now.
So I am just wondering, is this phone capable of using the att 4g? do I need to get a new sim from them in order to get on the 4g network?
Thank you very much in advance!
Click to expand...
Click to collapse
In short, GSMarena got it sorely wrong. The internationally available version of the Note, with the Exynos chipset, most certainly does not support LTE in any shape or form. It should also be mentioned that Verizon also uses 700MHZ LTE as well, but both AT&T and VZW use totally different blocks within that spectrum space anyway. So, I would find it strange that GSMarena may possibly claim that not only does the Note have support for 700MHZ LTE, but also every possible carrier block therein. Seems unlikely to me...
There are however carrier specific versions of the Note based off a completely different Qualcomm Snapdragon chipset designed to work on very specific LTE networks in other parts of Asia (mainly in Korea), and AT&T is rumored to have commissioned Samsung to build them their own specific LTE version of the Note as well. HOWEVER, I would fervently recommend AGAINST buying any kind of device commissioned and built specifically for any particular carrier. ALWAYS buy unlocked devices. By buying unlocked equipment, you are taking power away from the carrier that they would otherwise have over you when it comes to your consumer choice. Not to mention all the benefits and the freedoms you should enjoy by owning your own equipment, free of any carrier imposed limitations, bloatware *ahem*CarrierIQ*ahem*, and whatever other diabolical things carriers will inevitably do to our precious equipment.
Anyway, I'm getting side-tracked here...
To get your Note fully functional, and running optimally on AT&T, it's not quite as simple as just popping your SIM card in and off you go...
The three basic things you need to do are as follows:
1. Make sure you have the correct account provisioning.
2. Configure and use the correct APN('s).
3. Disable Fast Dormancy.
I'll cover these in more detail below, but first of all I need to clarify something: the Note supports 21mbit HSPA+, which if you want to call that 4G, OK fine. Personally I try to avoid marketing catch-phrases like "3G" and "4G" altogether, so henceforth I shall refer to the Note's mobile connectivity by what it actually is: HSPA+
Now, before you're able to fully take advantage of HSPA+, you'll need to make sure that your account is properly provisioned for that feature, otherwise you'll run into a virtual speed limit which will keep your device from reaching its full speed potential. So, in order to check that you have the correct provisioning on your account, you should call in to customer service and make sure you're on a proper 4G (not LTE 4G either!) plan. Ask them if you have the correct SOC code. In my case (grandfathered unlimited data user), my SOC code should be "HSDPB." If you're on a tiered plan, it'll be something else. Either way, you need to be on a 4G plan of some sort.
"Ok, how do I do that then?"
Easy. Go to you local store and get the IMEI from a similar Samsung device (from a connectivity standpoint anyway), like an Infuse 4G, or a non-LTE Galaxy S2. From the dialer, enter in *#06#, and the IMEI should show up. Make a note of that number (hehehe). You can probably find another IMEI on the internet, too, but either way you need that. When you call in to AT&T customer support, just tell the rep that you've upgraded your device to a *insert name of device from which you got the IMEI* that you bought on eBay or something, and you want to make sure that you're on the correct plan. Provide them that IMEI, and now your account should be provisioned for HSPA+ (YAY! WOO!).
Now that that's out of the way, you need to configure your APN or APN's if you're using more than one (this only usually applies if you're grandfathered into an older plan). Go to Settings => Wireless and network => Mobile networks => Access Point Names. From here, tap the menu button and select "New APN."
Populate the fields as follows (Case sensitive!):
Name: Doesn't matter, you can call this whatever you want.
APN: Phone
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.mobile.att.net
MMSC Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms (if you're on a tiered plan) or just internet (if you're on a legacy grandfathered plan).
This APN info above is for achieving the highest possible speeds over HSPA+
The next APN generally offers slower data speeds, but depending on your area may not be any different in terms of speed after all. This is the old legacy Cingular APN, and you need to input these settings if you're on a grandfathered legacy plan, otherwise you may not be able to send/receive MMS properly.
Name: Doesn't matter, you can call this whatever you want.
APN: wap.cingular
Proxy: <not set>
Port: <not set>
Username: <not set>
Password: <not set>
Server: <not set>
MMSC: http://mmsc.cingular.com
MMSC Proxy: mmsc.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Authentication type: <none set>
APN type: internet + mms
Congratulations! You should have now successfully set up both your account and your APN's properly for making your Note fully functional on AT&T! You should now at the very least be able to get onto the internet and browse etc. Pat yourself on the back!
But wait! There's more!
You still have to disable a feature on your Note called Fast Dormancy. Fortunately, this is really quick and easy to do. But first, what the hell is that, and why do I have to disable it? Well without getting all technical, simply put, it's a feature which allows a device to very quickly switch from an idle data state to UMTS/HSPA/HSPA+ and back to idle again, and generally work more efficiently, thus improving performance, and saving battery life. Problem is, in order for this feature to work, BOTH the device and the network that device is on need to support it. Unfortunately, AT&T does not currently support Fast Dormancy. As a result, by having fast dormancy enabled on your device, it'll have the complete opposite effect than what it was intended to have. Basically, your battery life will suck more, data connections will be erratic, slow, and unreliable, and you're basically wasting data overhead on a feature that, for AT&T, just doesn't exist. Disable it, and your Note will fly like it was intended.
To disable Fast Dormancy, from your dialer, enter in *#*#9900#*#*
This should pull up your SysDump menu. There, close to the bottom it should indicate your current Fast Dormancy state, enabled by default. Select that option, and it should indicate that Fast Dormancy is disabled. Exit and enjoy! Reboot the phone for good measure though. You generally don't have to, but sometimes it irons out any issues that may arise.
Hope this all helps! Enjoy your Note on AT&T!!
P.S. Hey Moderators!! Can we by any chance get this tutorial posted up as a sticky? Seems to be the best way to consolidate for AT&T users. Thanks!
Thanks for this! It really made clear what all the different APN's were about (since none of them seemed to work). Now getting 4100 / 1030 as compared to 1400 / 1000.
I second a sticky.
+1
Sticky this one, could cut down on multiple threads also
undrwater said:
Thanks for this! It really made clear what all the different APN's were about
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Click to collapse
Glad to hear my advice helped! You're welcome
undrwater said:
(since none of them seemed to work).
Click to expand...
Click to collapse
Out of curiosity, what APN's were you trying that didn't work?
undrwater said:
Now getting 4100 / 1030 as compared to 1400 / 1000.
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Click to collapse
Yeah, that sounds about right on average. You can read here about what sort of speeds to expect depending on a number of different factors.
undrwater said:
I second a sticky.
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Click to collapse
Thanks! *ahem* MODERATORS!!!! Helloooo??
Jade Eyed Wolf said:
Out of curiosity, what APN's were you trying that didn't work?
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Click to collapse
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
undrwater said:
The "phone" and "pta" while using the SIM that came out off my streak. Got a SIM provisioned through a SkyRocket, and those APN's worked.
Click to expand...
Click to collapse
Gotcha. Wouldn't surprise me that the pta APN wouldn't have worked, because if I'm not mistaken, I believe that's the LTE only APN anyway.
Great post !
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
mkt123123 said:
Thx for the 4-1-1!!! This was great. However, one question, i got the skyrocket for Xmas, I put the sim in and used the 'pta' APN i found on this site. Is that OK? im gettting download speeds ~2 - 2.5. Is that what the non-LTE apn speeds are like? or should i change the IEMI number with ATT as you described and get a regular 4g plan (non LTE)? thx again
Click to expand...
Click to collapse
Honestly, I doubt you'll need to change your plan as such. However, I would avoid using the pta APN, mainly because it's monitored and regulated much more heavily than the other two I listed above. From what I read a few months ago on the Skyrocket forums, people on the pta APN were running into issues where they were getting throttled pretty badly, and in some cases, even if they weren't throttled, some websites were simply blocked outright. The solution was to fall back to the older APN's. Now I don't know if the issues with the pta APN have been fixed or not, but I would still avoid it on principle.
As for your average speeds on HSPA+, my understanding is that the Skyrocket falls back to 21mbit HSPA+ anyway when LTE is unavailable, so I would assume that your account provisions should already be set up to take full advantage of that on your Note. That being the case, yes, the speeds you are seeing are consistent with average/normal HSPA+ performance.
Feel free to read the link in my comment about 4 posts ago to understand a little more about what kinds of speeds to expect based on a number of environmental factors.
Thanks so much for this info. This needs a sticky!
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
davidusr said:
After trying both APN's listed in this thread, im not able to fully receive MMS messages. I get a message with a download button, but the pic will not dl after touching the button.
I came from a skyrocket, in an LTE area, then used a cheap samsung gophone for a week (what misery!) while waiting on my GNote. I looked under message settings, and do have a retrival phone number, and checked "automatically download". Text mesaaging works fine. Any advice?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Do you have a separate APN set for just MMS?
Jade
Ok, thx. I'll use the phone apn and avoid the PTA one...your info has been invaluable ....thx again!!!
Fantastic post! Thanks. I have had luck with the "phone" APN, but had no idea about the fast dormancy.
Tapatalk is good
dwboston said:
Do you have a separate APN set for just MMS?
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Click to collapse
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
davidusr said:
No. I just have the one, "wap.cingular". Guessing thats my problem?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
dwboston said:
Get rid of all the MMS info in the wap.cingular APN, and set up a new APN with that info and call it "AT&T MMS" or something like that. When you set the type to MMS only, that APN will remain active always (no green button next to it) and you should receive MMS normally.
Click to expand...
Click to collapse
I'll give it a shot. Thanks for the help.
Sent from my GT-N7000 using xda premium
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
davidusr said:
Still not working. The pics below show my APN setup for MMS.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
It looks like you forgot to populate the MMSC field. You've got MMS Proxy filled out, but not MMSC.
So it seems like a lot of people are having trouble getting 4G speeds with AT&T. After a couple days of back and forth with sales reps and tech support, I think I have it figured out. I'll try to make this an easy to follow guide.
Getting the Right Data Plan
First thing's first, you need to have a 4G data plan. To check which data plan you currently have, you can log into your account on http://www.att.com. After logging in, mouse-over the "Wireless" tab at the top and click "Add or Change Services." From here, you can scroll down and view the "Web, Text & More" section. This is what mine looks like.
Your data plan has to be a 4G Smartphone plan. If you are coming from a previous 4G phone, and you just popped in your old sim card WITHOUT calling AT&T, you should be all set and you can skip to the next section. However, if you DID call AT&T to give them your Nexus 4's IMEI, your data plan will default to "3G for Blackberry" or something similar. This is because the Nexus 4's IMEI isn't appropriated as a 4G smartphone in AT&T's system.
You have a couple options at this point. You can try to contact AT&T, explain it to them, and hope they give you a correctly provisioned data plan. This can be a quick and simple fix, and has worked for some people. However, it didn't work for me. After speaking with customer service over live chat, tech support over the phone, and going into both an authorized retailer and a corporate store, I was told that they can only provide 4G plans to AT&T branded 4G phones.
The solution to this is to give AT&T the IMEI number from one of their 4G phones. (NOTE: The only thing the IMEI does is tell them what type of phone it is, and what plans can be assigned to it. IT IS NOT LIKE A SERIAL NUMBER, AND AT&T WILL NOT CHECK TO MAKE SURE IT IS UNIQUE.) Find a friend with an AT&T 4G phone and note the IMEI number. You can quickly pull it up by typing *#06#. Then you can call AT&T customer service, tell them you have a new smartphone that you would like to get the correct data plan for, and give them the IMEI number you just copied down. (I told them I have an LG Optimus G, which isn't too far off I suppose )
Now you should have a 4G data plan.
Setting the APN
After you confirm that you have a 4G data plan, you have to set the correct APN. To get into the APN settings, go into your android settings, under "Wireless & Networks" go into More>Mobile Networks>Access Point Names. You can either select the menu button and create a New APN, or you can select the one already there and edit it to match the one below.
Code:
APN Settings:
Name: AT&T HSPA+
APN: pta [COLOR="Red"](NOTE: IF YOU DON'T HAVE AN LTE PLAN, CHANGE THIS TO "PHONE")[/COLOR]
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80 [COLOR="Red"](NOTE: IF MMS ISN'T WORKING, CHANGE THIS TO "8080")[/COLOR]
MCC: 310
MNC 410
Authentication type: Not set
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Bearer: Unspecified
Be sure to hit the menu button and save the APN, then select it in APN settings. If at this point you fail to get a connection, you most likely don't have a 4G data plan and should go through the steps in the first section.
Enabling LTE
This part is optional, but I see no harm in doing it. Type *#*#4636#*#* into your phone. This should open up a "Testing" settings screen. Go into Phone Information, scroll down to "Set preferred network type:" and select "LTE/GSM/CDMA auto (PRL)" from the drop-down menu. If you happen to be in an area with AT&T band 4 LTE, you will be able to connect to it. According to this thread, AT&T has band 4 LTE in the Oklahoma City area. If anyone else can confirm any other areas, maybe we can get an idea of how widespread it is.
Hopefully this has helped some people. Let me know if there are any inaccuracies or changes that should be made.
Does it have to be 4G LTE? Mine just says the same thing, but 4G. They set it up in the store, as well, but they set it up as my old SGS2, which has 4G, but not LTE.
I have galaxy s3 with LTE data plan so so when I get my nexus , I just need to set up apn . Thats it right.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
yahoowizard said:
Does it have to be 4G LTE? Mine just says the same thing, but 4G. They set it up in the store, as well, but they set it up as my old SGS2, which has 4G, but not LTE.
Click to expand...
Click to collapse
No, it doesn't have to be LTE. You should still be able to connect to the HSPA+ network. You only need the LTE plan if you want to try to connect to the band 4 LTE network in the few areas AT&T has it.
So what are the speeds with this?
I do want the LTE network, so I guess I should call and get that changed. However, nothing works at all, no data, no HSPA, nothing. I guess 4G plan isn't valid.
NO LTE in St. Louis
adi_scorpios said:
I have galaxy s3 with LTE data plan so so when I get my nexus , I just need to set up apn . Thats it right.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Right, all you would have to do is put the sim card from your GS3 into your Nexus 4. It should set the APN automatically since it's already a 4G plan, but you can always double check.
BennyJr said:
So what are the speeds with this?
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This would depend a lot on your area. I seem to be getting 8-10 Mbps in a HSPA+15 coverage area.
grandfathered
Dose anyone know if this will negatively affect a data plan that is grandfathered unlimited. I don't want them to mess that up.
yahoowizard said:
I do want the LTE network, so I guess I should call and get that changed. However, nothing works at all, no data, no HSPA, nothing. I guess 4G plan isn't valid.
Click to expand...
Click to collapse
Try changing the APN setting from "pta" to "phone". I believe pta is the setting for the LTE plan, and phone is the setting for the regular 4G.
VanVlack said:
Dose anyone know if this will negatively affect a data plan that is grandfathered unlimited. I don't want them to mess that up.
Click to expand...
Click to collapse
I think you only stay grandfathered unlimited if you don't change your plan at all. I have the 2GB plan that is no longer available, and on the "Add or Change Services" page it tells me that if I make any changes I won't be able to revert to my current 2GB plan. I would assume it's the same for all discontinued plans.
i have grandfathered unlimited data from an old iphone 3gs plan...here is what it says on att's website:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
so is this considered "4G"? i live outside of philly and the fastest i've ever gotten on speedtest was around 6 mbits/sec...99.9% of the time it's between 1 and 3 (this is on my galaxy s 2).
ppeklak said:
i have grandfathered unlimited data from an old iphone 3gs plan...here is what it says on att's website:
Data Unlimited SmartPhone Personal
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" Data Unlimited SmartPhone Plan prior to upgrade to 4G device.
so is this considered "4G"? i live outside of philly and the fastest i've ever gotten on speedtest was around 6 mbits/sec...99.9% of the time it's between 1 and 3 (this is on my galaxy s 2).
Click to expand...
Click to collapse
As far as I know, they label all the 4G plans as such. What are your APN settings? If it's wap.cingular, I'm pretty sure that's 3G.
smalovic said:
As far as I know, they label all the 4G plans as such. What are your APN settings? If it's wap.cingular, I'm pretty sure that's 3G.
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Click to collapse
Mostly correct -- I was under the belief the wap.cingular isn't able to achieve HSPA+ speeds (I was only able to get 1mbit up and down). Someone else in a different thread told me that they were connecting at HSPA+ speeds on wap.cingular. So it turns out APN's alone aren't directly indicative of what plan you have. However, being able to connect on either "phone" or "pta" APNs is pretty much a guarantee your plan is provisioned correctly as those are the APN's used for HSPA+ as well as LTE.
Here's my exact post from the other thread : http://forum.xda-developers.com/showpost.php?p=34778373&postcount=19
Also an in-depth APN rundown here : http://forum.xda-developers.com/showpost.php?p=34824948&postcount=116
smalovic said:
The only thing the IMEI does is tell them what type of phone it is, and what plans can be assigned to it. IT IS NOT LIKE A SERIAL NUMBER, AND AT&T WILL NOT CHECK TO MAKE SURE IT IS UNIQUE.
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Click to collapse
It may well be true that AT&T don't check that an IMEI is unique, but actually it IS a unique serial number ....
smalovic said:
So it seems like a lot of people are having trouble getting 4G speeds with AT&T. After a couple days of back and forth with sales reps and tech support, I think I have it figured out. I'll try to make this an easy to follow guide.
Click to expand...
Click to collapse
So far only updated the APN, and I was on the wap.cingular, with a grandfathered data plan. My Speedtest results after the APN change is now DOUBLE my wifi connection speed via DSL. I'm outside city limits South of Holland, MI, and getting 7-9Mbps now. I can't wait to go up to Grand Rapids where I know ATT has a very robust 4G network and see what I get there.
So would LTE on AT&T work with the non-smartphone unlimited data plan?
Does AT&T even pick up the nexus 4 as a "smartphone"?
Thanks
4ktvs said:
So would LTE on AT&T work with the non-smartphone unlimited data plan?
Does AT&T even pick up the nexus 4 as a "smartphone"?
Thanks
Click to expand...
Click to collapse
It appears some people who are in AT&T LTE coverage where AT&T does not have 700MHz licenses are getting LTE over the AWS frequencies (the same ones used in Canada). The Nexus 4 only appears to have LTE operable on AWS. There's more about it in this thread : http://forum.xda-developers.com/showthread.php?t=2021173
It's unlikely LTE would work with the non-smartphone data plan as those require the "pta" APN, which is only accessible on LTE plans.
Atlanta here.
I double checked to make sure I had my settings right, according to the OP.
I'm not getting the LTE symbol in the status bar (only H) and getting 8-10 MBPS down according to the speed test.
I assume that's still HSPA+ for the Atlanta downtown area. (By GA tech)
AT&T iPhone 4S SD Chip to N4 - 4G Compatible?
I am switching over from an iPhone 4S to the N4 and cannot get 4G data speeds (actually the best I can get is sub 2mb/sec). My old APN was wap.cingular and I beleive I was only getting 3G data with the iPhone; however, at some point AT&T started calling my service 4G and that is what would show up on the phone. Can anyone confirm that the iPhone 4S to N4 switch will require me to take the IMEI route to get the AT&T 4G speeds. Thanks for the help.
Awesome IFL
So I recently bought a new Galaxy Note 3 T-mobile variant on craigslist to use on my AT&T plan. The phone is perfect, I love it! The only problem is that I can't seem to connect to LTE after I unlocked it. I have already rooted the phone using CF Auto-root, and then I turned to unlocking it. I heard that the "Region Lock Away" app by chainfire removed the region lock as well as unlocked the sim, as long as you reboot later. So thats what I tried first rather then pay for an unlock code.
Now when I bought the Note 3, it didn't include the sim card from T-mobile. So I did the whole process of rooting and unlocking under my real att sim card that I was using with my Nokia lumia 920 (I know it was time to upgrade). I went to an ATT retail store, and I ended up talking to a service rep and explained that I wanted to use my Galaxy note 3 on their network, and that I would be unlocking it when I got home. She convinced me to give them the IMEI number on the back of the phone to "provision the network to my phone".
Well after the Region Lock Away app did it's thing, I no longer had the sim card ask for an unlock code and I was able to text and make calls. So I figure that I was fully unlocked. But my data wasn't working, so after a bit of research here at XDA I noticed that I needed to change my apn settings. So i used these as suggested by another post:
NAME: ATT Phone
APN: phone
MMSC: http[colon]//mmsc.mobile.att[dot]net <-- XDA thinks I am posting a url!
MMS proxy: proxy.mobile.att[dot]net
MMS port: 80
MCC: 310
MNC: 410
APN type: default,mms,supl,hipri
After setting these, and then using them, I can't find any data connection at all. Can anyone shed some insight as to what may be the problem?
BTW: the legacy wap.cingular apn settings are working for me but I only get about 2 Mb/s max. Which is not what I want from an LTE phone obviously.
The only thing I noticed you did not mention is "authentication type", which needs to be manually set to None. I come to the note 3 from an AT&T galaxy s4. I was using a t-mobile custom rom on it the whole time, every time I reset the ROM I had to manually add APN settings, authentication type "none" always had to be selected along with the rest of the entries. If you don't manually set this it will read "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Settings are right as I compared them with my phone. Only thing I can think of is the rep didn't configure your account right and LTE is not enabled. You can log onto your att.com and check to see if your sim has LTE activated. You would see something like DataPro 3GB for Smartphone 4G LTE or whatever amount of data checked on your line. If not your LTE is not active it won't work no matter what APN settings you use.
Edit; this is what authentication type should read instead of default "not set".
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
melead said:
Thanks for the replies!! Well I went in to the att store, and spoke with the same person who switched my IMEI number into the system. Looks like two things happened, first my data plan was switched from a 3GB LTE data to a media plan which was causing me to recieve text messages complaining about my data usage and stating $200 charges. To remedy this we had to make a call to the dreaded at&t customer service center where my Rep. was put on hold for about 30 min (ridiculous...) and also the charges were removed. I also had her switch the IMEI to the Galaxy S3 that I previously used before I got the sudden death ****. So after all that, my data has finally connected and im getting about 7MB down which is still only HSPA+. So the only thing I have left to try is maybe some other APN settings (suggestions here????) or maybe try a new simcard and use the unlock code I have.
Click to expand...
Click to collapse
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
ArborRes said:
Searching for the AT&T APN setting led me to this thread.
After setting all the APN settings as others, I was still getting pretty slow connection speed.
Then, I switched the Bearer to "LTE" type and voila! I started getting the full LTE speed!
Click to expand...
Click to collapse
You can only do this if you know your in a LTE supported area otherwise you will not get any data if your in a 4g or H+ area with the bearer set to LTE only.
wrong thread
These are my new working APN settings. 4G LTE completely working on AT&T
Name: ATT Phone
APN: phone
proxy through server:not set
MMSC: http[colon]//mmsc[dot]mobile.att.net
Multimedia Message Proxy: proxy.mobile.att.net
multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,mms,supl,hipri,fota
APN protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
Mobile virtual network operator type:not set
I find that no matter what settings I use on the APN (working ones, I mean), if I have Wifi on, I lose LTE. As soon as I disable Wifi, even if I don't move the phone, LTE comes back. Not that it matters, I just like seeing that little 4G LTE icon.
My guess is that your WiFi is set to take priority over mobile data. There might be a setting to change this though. For example in the WiFi settings there is a toggle that allows your phone to automatically switch between WiFi and mobile data, to have a seamless browsing experience.
I'm on lollipop running the Echoe ROM on my sm-n900t and I use the download booster to boost my speeds by using both together.
So I've had the S6 since release and I've been on T-Mobile since January 2014. I've had the Xperia Z1S, Nexus 5, LG G3, iPhone 6, and now the S6, and I never had problems with my data speeds/reception till I got this phone. It drops more calls, has 5 bars but has barely usable data speeds, and it just outright sucks. I never really noticed because I'm on WiFi usually, but this time I went on vacation to Clearwater, Florida which has great reception for T-Mobile customers, and having no WiFi was seriously painful using this phone. I should also note that I have to constantly re-send messages even when I have 2-3 bars as they fail.
Does anyone else have this problem? What can I do to fix the issue?
I'm running the stock ROM with no root or anything other than using Nova Launcher Prime btw.
Thanks.
How much data did you use last month and this month?
ThePagel said:
How much data did you use last month and this month?
Click to expand...
Click to collapse
Last month 1 GB (I have a 3 GB plan) and this month I used 3, but I started using data from my data stash so that shouldn't matter. It's not throttling, I would know the difference.
ThePagel said:
How much data did you use last month and this month?
Click to expand...
Click to collapse
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
majp89 said:
Last month 1 GB (I have a 3 GB plan) and this month I used 3, but I started using data from my data stash so that shouldn't matter. It's not throttling, I would know the difference.
Click to expand...
Click to collapse
Oh okay, I was thinking you had the unlimited plan and went over the 10 gb mark. A few months ago Tmobile started "prioritization" which means if you used 10+gb and it's "peak hours" they kick you to the back of the line to get data. Sorry I can't help you hope you find a answer.
---------- Post added at 11:16 AM ---------- Previous post was at 11:12 AM ----------
sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
Let's pretend he is being throttled or prioritised just for this question. Would having volte turned on change your answer? I think volte kicks on based on 4g reception not data speeds.
ThePagel said:
Let's pretend he is being throttled or prioritised just for this question. Would having volte turned on change your answer? I think volte kicks on based on 4g reception not data speeds.
Click to expand...
Click to collapse
If so, then every person with a T-Mobile S6 with VoLTE enabled should have crappy download speeds and problems sending messages. I don't see that being the case.
sublimaze said:
If so, then every person with a T-Mobile S6 with VoLTE enabled should have crappy download speeds and problems sending messages. I don't see that being the case.
Click to expand...
Click to collapse
Not really, it's only the major offenders in high usage areas getting hit right now but I could see somebody slipping through the cracks. Obviously this isn't the case for the op because he doesn't have unlimited.
sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
I will try that.
It sucks there is no way to reset the APN or radio anymore.
majp89 said:
I will try that.
It sucks there is no way to reset the APN or radio anymore.
Click to expand...
Click to collapse
Not sure about the radio but you can reset the apn, you might need to create a new apn before the option is avaliable. I have the default apn and a ipv4 apn, if I click on more in the apn selection window I have a reset option.
sublimaze said:
If you think he is being throttled, remember he also has to resend messages, which sounds like a radio problem. Some devices simply have bad radios, and there is nothing that can be done besides exchanging it.
If you were on a custom rom (especially based on the international S6), this would be sorta expected because some roms don't have the correct T-Mobile APN. But rooted stock should not be having these issues.
This is what I would do. Go to your nearest T-Mobile store and explain the situation to a rep. Then ask the rep to do a network speed test on his phone, then do the same test on your S6 and show him the crappy results. Then ask him if he would be happy with the results. When he shakes his head no, ask him to exchange the phone.
Click to expand...
Click to collapse
ThePagel said:
Not sure about the radio but you can reset the apn, you might need to create a new apn before the option is avaliable. I have the default apn and a ipv4 apn, if I click on more in the apn selection window I have a reset option.
Click to expand...
Click to collapse
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.
majp89 said:
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.
Click to expand...
Click to collapse
Name: T-Mobile US LTE
APN: fast.t-mobile.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC:http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: Not set
MMS port: Not set
MCC: 310
MNC: 260
Authentication type: Not set
APN type: default,supl,mms,hipri,dun
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: None
MVNO value: Not set
If you can't edit/add APN, then probably your only choice is swapping the phone. Good luck!
majp89 said:
Do you know what the settings are so I can create one manually?
I just did a speedtest to a server I use in Pittsburgh constantly. 483ms 2.95mbps down and 0.41mpbs up. Something is definitely up with my phone.
Click to expand...
Click to collapse
Name = whatever you want
Apn = fast.t-mobile.com
MMSC = http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC = 310
MNC = 260
Apn type = default,supl,mms
Apn protocol = should probably be ipv4/ipv6 but you can play with it without anything negative happening.
I just got 24 Mbps down, 21 Mbps up and 36 ms ping on 4/5 bars of LTE.
Yeah, something is definitely not right with your phone.
sublimaze said:
I just got 24 Mbps down, 21 Mbps up and 36 ms ping on 4/5 bars of LTE.
Yeah, something is definitely not right with your phone.
Click to expand...
Click to collapse
I did the settings you gave me and now it seems to be stuck on 4G. I'm going to go outside and see if it'll get LTE back, I have great coverage where I work so. It seems like I have 4 bars instead of 2 though since I did that, so we'll see.
majp89 said:
I did the settings you gave me and now it seems to be stuck on 4G. I'm going to go outside and see if it'll get LTE back, I have great coverage where I work so. It seems like I have 4 bars instead of 2 though since I did that, so we'll see.
Click to expand...
Click to collapse
Sometimes after creating a apn you need to reselect lte/wcdma/gsm under network mode.
*edit*
Should probably note that dun is no longer needed in the apn and hipri probably won't help data speed in fact it might hurt speeds depending on how tmobile handles it.
4-5 bars ,yeah something isn't right
kill2010 said:
4-5 bars ,yeah something isn't right
Click to expand...
Click to collapse
I have the same isssues as the op, except i can prove theres a problem with it. I have the lg G4 and the tmobile s6 and i get better speeds on my G4 than my s6.
First two are the lg and the second two are the GS6.
same problem here, on original s6 and replacement s6 :-/
I'm not sure if it's because the 5.1.1 update is rolling out or not but today my service is HORRIBLE. Everywhere I usually get full bars full 4G LTE...I'm getting either EDGE or no service at all. Rebooting, toggling airplane mode, etc... no fix for me. Any one else?
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate.
Anyone have this same issue?
texaslegend said:
Has anyone in the US bought this phone? AT&T can't activate because they don't have the right (size I guess) SIM for this phone thus couldn't activate. Anyone have this same issue?
Click to expand...
Click to collapse
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
texaslegend said:
Ok I'll do that. I'm moving from vzn to att and was trying to set up account over the phone. The rep first told me it was a 2G only phone and they don't support that. Then after I told him that his own website said the IMEI number was supported he came back with the SIM statement. I even said "it's just a nano SIM" what's special... Anyway useless to argue after some point. I'll just go to the store tomorrow.
Click to expand...
Click to collapse
Go to a different one. It's a miracle that rep even knows what a phone looks like. "2G only phone"
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
texaslegend said:
Went to a store this morning and got it to sorta work but I'm only getting H+ on my phone, not LATE. Any thoughts?
Click to expand...
Click to collapse
have you looked at the APNs? this is most likely the issue.
this phone technically supports all ATT LTE bands.
you may also have to set your "Preferred Network type" to LTE preferred
I am still using my old AT&T SIM from years ago when it was originally a Micro SIM. Just carefully cut the SIM down to the appropriate size and it works fine. I have the UK version and have no issues so far.
As for the H+ only, it may be due to the IMEI not being recognized on the network carrier. I haven't experienced this issue, but from what I've read online, you can ask the AT&T rep to register your SIM using a phone's IMEI that is registered with AT&T. Not sure how that works, but it's what I've read on other forums from people with the same issue.
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
texaslegend said:
I've used APN settings on web and confirmed the SIM is compatible but still not getting LATE speed. Open signal testing in various locations at best are 5-6Mbps.
Click to expand...
Click to collapse
will you link me to the APN settings you are using?
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
texaslegend said:
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
WaxysDargle said:
will you link me to the APN settings you are using?
Click to expand...
Click to collapse
Referenced this as well
https://www.att.com/esupport/article.html#!/wireless/KB424489
I believe I read somewhere that there is one band that is unavailable on the XZ1C in the United States. Could that perhaps be the band that covers the area or region that I am currently in?
I'm in college station, tx 77845
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
texaslegend said:
I'm really not sure what I'm looking for but found this site.
Texas, Brazos country
http://reboot.fcc.gov/spectrumdashboard/resultLicenses.seam
Click to expand...
Click to collapse
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
WaxysDargle said:
the only band i know of that has been in question is band 12. i think most ATT LTE takes place on band 17, which runs on almost the same frequency as band 12. this is likely not your issue, but i can dig a bit deeper. this mostly affects people using Tmobile, like myself.
i'm guessing you have one of the international variants?
that last link you sent was a dead end for me (your entries on that site did not carry over with the URL). what was it you saw on that site that was of potential value? you can send me a screenshot if you want
Click to expand...
Click to collapse
How would I tell? I double checked my order and confirmed it's "supposed" to be a US version and I don't have a fingerprint security option.
I doubt the resolution will be good enough to read, if not follow that link and apply filter Texas and Brazos country. It is a list of frequencies in my region. I don't know if it's of any real value or not just searching.
I really appreciate your help!
One last thing... My phone hasn't downloaded any at&t bloatware. Not even the myATT app. I don't know if that adds any clues
android_fury said:
That's BS. I slapped my nano SIM into my US XZ1C with no problems. The phone then asked to search online for the APN information. It downloaded it all with zero effort on my part and everything worked 100%. I've had this SIM card since at least the Z3 time. Go to another store, have them replace whatever SIM you have now with a nano SIM, go home and install it on your phone. Don't give them any explanation for anything. You need to replace your SIM with a nano SIM and that's it. You'll get signal automatically, but not data. Just Google AT&T APN settings and enter them if your phone doesn't offer to download them during the initial setup. I get LTE all over town, although it shows the 4G icon instead. I can send/receive SMS, MMS, and calls normally.
Click to expand...
Click to collapse
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Just left AT&T again and no better.
There are two APN settings that are on my phone. (1.) ATT Nextgenphone
(2.) ATT HSPA+ ***this was renamed from simply ATT by the guy messing with my phone. Originally it was just ATT***
APN Settings
1. These APN settings result in no data connection what-so-ever
Name: ATT Nextgenphone
APN: nexgenphone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,admin,mms,supl,hipri,internet
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
2. This gets data (H) but at about 4 Gbps. Sometimes it bumps up to (H+) but never long enough to test speed.
Name: ATT HSPA+
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMSPort: 80
MCC: 310
MNC: 410
Authentication type: not set
APN Type: default,supl,mms,hipri
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO type: none
Somewhere on the AT&T website there was detail referencing the 9th and 10th digit of the SIM being certain numbers. Whatever it was my SIM is compatible.
Looking for the specific langauge I happened back to this site and now I'm worried I've got no hope. Here is the link but I've attached a screenshot of the concerning statement.
https://apn.gishan.net/settings/1887_4_att_apn_settings_for_sony_xperia_xz1.php
Can anyone give an opinion on any of this? Thanks for all your help. I hope it prevents someone else from having the same problem.
WaxysDargle said:
sorry to bother, would you mind sharing the APN settings you have?
also, any other network settings that might affect connectivity? our friend in texas needs some help getting his LTE going.
ALSO... my XZ1C shows LTE when connected to it. are you positive you are operating on LTE? is there a chance you are connected to it but not using it? network speeds?
thanks in advance!
Click to expand...
Click to collapse
Waxys....are you saying you don't have LTE either?