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Help: My HD has suddenly gone dead

My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?

might be the usb connection. could be loose or bad

Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.

apap said:
My hd has suddenly gone dead. The battery light does not turn on even if plugged in. I have tried to reset while plugged in but nothing happens. Connecting to the pc also doesn't help. Also tried to put it into bootloader without success. This does not feel good. Any ideas what might be the problem?
Click to expand...
Click to collapse
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately

forget what i said.
i thought ur phone turns on but doesn't charge.

duttythroy said:
HI Bro Iknow ur pain, this happen to my diamond also, one day just didnt turn on after unplug from my vista machine. Only thing I could think of is that maybe there was a short circuit somewhere between pluging to the computer with usb.
You will have to send it for repairs unfortunately
Click to expand...
Click to collapse
The problem is that I have installed a custom rom...and no way of reverting to original...does this void my guarantee?

Came back ...for now
VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!

VIPPER2004 said:
Have you tried to remove the battery, and put it back in..had a littel problem like (during unlock) that would turn on, removed the battery for 10s and put it back in and it turn on.
Click to expand...
Click to collapse
Hi,
Sorry for "using" the thread, and I am glad that it was resurrected, but... VIPPER2004, in end were you successful for the unlock? I have exactly the same problem, and so far have not succeeded... Any suggestions?
Thanks,
P.

Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey

apap said:
I tried this and it magically came back. The strange thing is that I had been taking the battery out and putting it back in many times ...but perhaps I had not left the battery out long enough.
The battery also seems full which is kind of strange since I had been using the phone all day without charging.
In any case, I will leave it charging over night and report back tomorrow.
Thanks for your help!
Click to expand...
Click to collapse
You'd better reflash a stock ROM and keep it for a while until you are reasonably sure that it was just a case and won't happen again.

VIPPER2004 said:
Glad its working...
pdc4 was a mistake i made using htccode soft, im clumsy but everything went okey
Click to expand...
Click to collapse
Hi again,
I am also trying to use the same soft, but no luck... could you please, eventually by PM, tell me the steps that worked for you?
And it can be in Portuguese... ; )
Thanks,
P.

Dead again
Well...it did happen again. This morning I found it dead again while plugged in. Unfortunately, I did not reflash it to stock rom. I can now only hope that I get a second chance to reflash before sending it off. Any other ideas are welcome.......

entering the new year without my blackstone
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?

That is indeed unfortunate...
What custom ROM have you installed? Have you checked in the thread if someone else had similar issues? And have you installed any particular program?
Also, you had no such issues while you were on the original ROM?
If you have this type of issues, trying to flash a stock ROM without being sure about the cause for the issues might be a little dangerous... There would be, I suppose, the risk that something might go wrong during the flashing process. And you would risk having a lovely brick...
Regards,
P.

I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?

Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.

apap said:
Looks like my hd has to take a trip to the factory.
Quick question: since I didn't manage to revert to initial rom does anyone know what the policy is on repairing an htc with custom rom?
Click to expand...
Click to collapse
If you do, then please tell us. That's exactly what I was wondering.

pdc4 said:
Hi,
It might be a problem with the battery, but you could only try this possibility if you used other HD... by the way you have been using the wall charger or the usb cable attached to the PC?
Regarding the possiblity of having it repaired, under warranty, it could depend on the repairer itself. At the limit they could refuse to repair it under warranty, because a non-official ROM has been installed, and, specially, because a non-original HSPL is in place... but they could also overlook this, or do not notice it.
I would make sure it can not be "ressurected" and properly flashed before going to HTC service.
Regards,
P.
Click to expand...
Click to collapse
I have tried several times to resurrect it without success. On one ocassion I had the power light turn on for about 2 seconds then dead again. The only thing I have not tried is to try another battery. I will probably find one by tomorrow to test. Otherwise on Friday it will head to the repair shop...and fingers crossed. I will let you know what the repair policy seems to be here in Greece.

apap said:
I have installed Panosha's light version. No one else seems to be having this problem. Is there a chance that the battery is faulty? Can I have it repaired even though it has a custom rom installed?
Click to expand...
Click to collapse
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.

Vatt said:
Your phone is not broken!
Duttys ROM does not have this problem. I have had the same with Panosha's ROM and with Touch of HD ROM. The screen goes black and only removing the battery brings it back.
Click to expand...
Click to collapse
I wish this were the case, but even after removing the battery I cannot get it to function. Even when plugged into an outlet the power light does not turn on, so it's clearly more than a blank screen.

[Q] Screen crashing, wont start or flickering.

Hi guys, new to the forums here and im in some deep sh**.
I dropped my phone two days ago, from my bed to the floor. The phone died and i rebooted it. all the sudden i got a black screen and failed bootings and such, but now it's whorse.
I've hardreseted and soft, still no difference, the screen just is black, and/or flickering like he**.
Do you guys know whats been broken?
Please help guys!

LeGrille said:
Hi guys, new to the forums here and im in some deep sh**.
I dropped my phone two days ago, from my bed to the floor. The phone died and i rebooted it. all the sudden i got a black screen and failed bootings and such, but now it's whorse.
I've hardreseted and soft, still no difference, the screen just is black, and/or flickering like he**.
Do you guys know whats been broken?
Please help guys!
Click to expand...
Click to collapse
Hmmm i'm no expert but just wanted you to check a few things. I'm sure all the expert users here can help you much better.
Is there any damage on the LCD? Cracks?
Are you able to see anything on the display? What exactly happens when you power on your X1?
Did you try updating your software with SEUS (i.e. using volume down + power button)? Do the colour stripes appear normally during this step on your screen?
Try looking into "Xperia ROM and Guides" thread in General category of Xperia X1 if you're brave enough for disassembling and checking your phone's internals (Only in case its out of warranty). There are chances that something might have happened to your LCD flex cable stopping your phone from booting normally.
Don't worry too much. I guess it might just be software issue. It surely can be solved, hope there's no serious damage to your phone internals.

search button glich

Hey all, recently my search button randomly presses itself. No, I dont see the color flash or what ever you see when you press a button but at least 2 or 3 times a minuet it will act as if I have pressed the button and search will come up... Some sort of new glich? or is my phone going defective? What do you think?
ROM firefly 3.0 that i have been using since it came out, so like a month with NO problems what so ever. Reinstalled FF, still did it, will try a new flash, if that doesnt work will go to stock. and if that doesnt fix it I will get it warranty replaced.... but Im hoping its not hardware...
???

This happened to me! Try reflashing the kernel, or using a different one. Might help

I noticed that when my cappy has a fingerprint or smudge on the search key, it magically will press itself. I also had to modify my invisi-shield to not cover the touch buttons. It happens less now that its not on them, but it still happens.
It was happening over and over and I looked at it and theres a smudge, wipe it clean and viola! This was quite annoying when I was using a rom with the camera mod that redirects it to the search key. The camera was constantly opening, had to run the "fix" to revert it back.
Hope its just as easy as that for you, I was able to duplicate the problem on 3 cappys so far.

this could be a moisture issue. yank the battery and drop the phone in a bag of rice for a day see if that helps. if it still happens flash to stock if it still does it after that its a hardware issue and you should get a warranty replacement if thats an option.
a search would've answered this as i personally have answered this question a few times, also this is a question, for future knowledge those are posted in the Q&A section.

by that do you mean put it in a bad ontop of rice or literally stick it into a pile of rice ( wouldnt that get into the phone)? sorry for such a noob question.

Put the phone in the rice. None if it is small enough to get into the inner workings of the phone but it is AMAZING at soaking up all little bits of moisture.

Would be willing to bet it is a moisture issue. I have the same problem no mayer what rom I am using
Sent from my GT-I9000 using XDA App

Mine does this quite a lot as well. Most often when the phone is warm while charging. I've noticed holding it in a different position helps diffuse the problem as well. Must be a hardware defect. :-\

so are the chances good that the rice will take care of it? Strange, I never shower or use my phone in wet area's.....
I have squaretrade... do they swap it out or what is the precedure for getting a new phone from them if it doesnt work if you know by chance, if not, Ill just google it on the website

[Q] Is my phone rooted?

So I dropped it in bleach last night. Quickly grabbed it out and pulled the battery. It was still working so I left it for a bit and blow dried it a bit. So after I'd left it for a bit I turned it back on and it seemed to be working fine but after an hour or so it rebooted and now it bootloops. It starts up when I put the battery in and gets to the kernel splash screen then reboots. I can boot in to download mode but after roughly the same amount of time it reboots as well. Thoughts anyone?

Customer Care
i suggest take it to a customer care .. .

its out of warranty and has a custom rom on it. I disassembled it and put it in rice and am hoping that will get any remaining water out of it if that's the issue..
I recently got a nexus but if I can get it fixed for cheap that'd be cool..
edit
did you mean something like this?
http://www.ifixyouri.com/samsung-repair/295-samsung-galaxy-s-water-damage-repair.html

your question is "is my phone rooted?" well yes if you are running a custom rom then yes

superalphajellybean said:
your question is "is my phone rooted?" well yes if you are running a custom rom then yes
Click to expand...
Click to collapse
I'm trying to be clever and play on a double meaning here without getting in trouble. What I actually mean is it physically broken beyond repair?

Rice might have done something. Either way the phone booted up and is working.

Device Will Not Turn On, Hard Reset Not Working, No Lights Working (LED & Soft)

Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?

Deus_eps_machina said:
Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?
Click to expand...
Click to collapse
try putting it in recovery power volume down just keep holding it can take upto a minute unplug it first

Deus_eps_machina said:
Hey Guys,
I apologise for the long Title but I coudlnt figure out a better way to to title the thread...
anyways I went to bed and plugged in my phone as per usual with an alarm set for 1230pm. come 1230pm, alarm goes off, i snooze it until 1pm. The next time it goes off, the alarm sounds for about a split second and then its off - I didnt turn it off.
So obviously i am a bit concerned since this has never happened before. I check the device and its off. Mind you this entire time the phone is plugged into the wallcharger from HTC.
I think its a random reboot (which i have never had before) and try to reboot the phone - nothing happens.
I try the hard reboot - nothing
The lights, both soft keys and LED for power will not even turn on or respond. Plugging it into a computer, it isnt recognized. Its as if the device is just dead. The power was at 100% too.
I would like to add that it is currently plugged in. I am hoping it simply, inexplicably lost power (happened on my Xperia T) and i have to give it some long-term juice. It does get a bit warm while plugged in right now.
it was running CM10.1 nightly 5-20.
does anyone have any insight or advice for this?
Click to expand...
Click to collapse
This is the 3rd incident that I know of a phone dieing. Mine was one, then there was another, and now you. All running CM 10.1. When Mine died I was transferring files via usb with the computer so I figured something fried in there (weird but the only explanation at the time). I came here for help too. That phone is long gone at this point. The thing is that I was told it's very very hard to brick a phone like that with S-on.
I don't know. I do love CM but i'll be waiting for a stable build before I go back again. GL to you. I had it it returned under the pretense that it was a hardware failure.The other guy who's phone also bricked said that there is some sort of issue with the batteries or something. I haven't confirmed that with anyone.

jaythenut said:
try putting it in recovery power volume down just keep holding it can take upto a minute unplug it first
Click to expand...
Click to collapse
I have, and am currently trying this as i type...No response from LEDs, No vibrations, No screen on, nothing.
Bonely said:
The other guy who's phone also bricked said that there is some sort of issue with the batteries or something. I haven't confirmed that with anyone.
Click to expand...
Click to collapse
Do you think you could find the thread or topic you read this?

Deus_eps_machina said:
I have, and am currently trying this as i type...No response from LEDs, No vibrations, No screen on, nothing.
Do you think you could find the thread or topic you read this?
Click to expand...
Click to collapse
You can try to scan the cm 10.1 forum. they are pretty unforgiving if you brick your phone. Try to get a logcat to them so they can take a look at it (sarcasm). They completely ignored my post (I had the alpha when it crashed and burned). He the other guy also posted there and they did go back and forth for a few post, but they squashed it pretty quickly. I haven't checked any of the AOSP forums, so it may not be CM 10.1 at all. It could very well be hardware issues. Either way, with S-off its very hard to do something like this and I'm really more convinced its hardware. But unless it can be confirmed that AOSP didn't cause the issue, then i'll hang on to my doubts and wait for something more stable. I give maybe a month or 2.
---------- Post added at 04:59 PM ---------- Previous post was at 04:56 PM ----------
custom kernals running sense based roms and a launcher should tide me over till then. With desense version coming out and s-off soon, it should make AOSP roms more solid.

Bonely said:
You can try to scan the cm 10.1 forum. they are pretty unforgiving if you brick your phone. Try to get a logcat to them so they can take a look at it (sarcasm). They completely ignored my post (I had the alpha when it crashed and burned). He the other guy also posted there and they did go back and forth for a few post, but they squashed it pretty quickly. I haven't checked any of the AOSP forums, so it may not be CM 10.1 at all. It could very well be hardware issues. Either way, with S-off its very hard to do something like this and I'm really more convinced its hardware. But unless it can be confirmed that AOSP didn't cause the issue, then i'll hang on to my doubts and wait for something more stable. I give maybe a month or 2.
Click to expand...
Click to collapse
Thanks, I am dead certain its hardware related myself. I am going to leave this plugged in, maybe it really needs to get properly charged (its happened to me with my old Xperia T where it went into deeeeeep sleep due to power loss), so i will be keeping it plugged in until Monday and then taking it Rogers, thankfully i bought a warranty for just this sort of crap happening.

Deus_eps_machina said:
Thanks, I am dead certain its hardware related myself. I am going to leave this plugged in, maybe it really needs to get properly charged (its happened to me with my old Xperia T where it went into deeeeeep sleep due to power loss), so i will be keeping it plugged in until Monday and then taking it Rogers, thankfully i bought a warranty for just this sort of crap happening.
Click to expand...
Click to collapse
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything

skinsfanbdh said:
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything
Click to expand...
Click to collapse
were those guys running their batteries down?

Bonely said:
were those guys running their batteries down?
Click to expand...
Click to collapse
yes, but a couple said they were on cm10.1 and the battery dropped fast and turned off. or had it plugged in overnight and woke up to the phone dead
---------- Post added at 06:47 PM ---------- Previous post was at 06:42 PM ----------
people are thinking that its a built in safety against accidental button presses in a pocket or bag. i dont know if thats true but people have said it works

skinsfanbdh said:
yes, but a couple said they were on cm10.1 and the battery dropped fast and turned off. or had it plugged in overnight and woke up to the phone dead
---------- Post added at 06:47 PM ---------- Previous post was at 06:42 PM ----------
people are thinking that its a built in safety against accidental button presses in a pocket or bag. i dont know if thats true but people have said it works
Click to expand...
Click to collapse
well when I had mine I tried leaving it plugged in for a day, but I didn't put it under bright light. I didn't notice a fast discharge with mine either. It was plugged into the usb port to my computer and I was transferring files. I could have missed it though, I mean I was around 90% at the time and wasn't too worried about the charge.

skinsfanbdh said:
after you let it charge for a few hours unplug it put it under a bright light and hold power+volume down and see if it boots to bootloader. i know a few people have had this issue and the phone came back on. all said there was no charging led and wouldnt do anything
Click to expand...
Click to collapse
i have read this before somehwere...WHY the bright light? just curious...i will try it.

Deus_eps_machina said:
i have read this before somehwere...WHY the bright light? just curious...i will try it.
Click to expand...
Click to collapse
something to do with the proximity sensor or ambient light sensor

skinsfanbdh said:
something to do with the proximity sensor or ambient light sensor
Click to expand...
Click to collapse
yep. not working...
I want to take it in to Rogers tomorrow see what they say.

My first one had the same problem I only had it for 6 days it was rooted and it wouldn't come on at all so I took it to at&t and they gave me a new one... Hope it doesn't happen again with this new one...
Sent from my HTC One using Tapatalk 2

Deus_eps_machina said:
yep. not working...
I want to take it in to Rogers tomorrow see what they say.
Click to expand...
Click to collapse
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.

tugesius said:
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.
Click to expand...
Click to collapse
I'd try all the tips first. especially the bright light trick. Other than that it's off to your carrier or HTC for repair/exchange
Sent from my HTC One using Tapatalk 4 Beta

OP here...
I have a new one in the mail for a swap...I have had no luck whatsoever with any tricks.

...and they sent me a device with a scratched up screen :/
does anyone know if a similar issue to mine was fixed? either on XDA or somewhere else? i really just want to get back to my own One

I had this happen to mine. No fix I've seen works, they just replaced mine with new one. If they sent you scratched replacement all I can say is complain and demand another one.

tugesius said:
Any update on this ? The thread title explains my phone completely. It just simply died and won't accept a charge. 100 percent unresponsive in every aspect.
Click to expand...
Click to collapse
saibogu009 said:
I had this happen to mine. No fix I've seen works, they just replaced mine with new one. If they sent you scratched replacement all I can say is complain and demand another one.
Click to expand...
Click to collapse
So you guys have cm10.1 installed when it happened? just want to confirm it occurs only with phones with cm10 installed, and not with Stock rooted sense! I don't want to end up like this, so I'll avoid cm roms for now, I'll stick with Sense only, and If the problem occured with Stock rooted sense, I will not even root my phone
Can you guys confirm this?
Thanks in advance,
cheers