2X Antenna Signal Issue - LG Optimus 2x

Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.

I know where your coming from here my hands arnt the smallest..... maybe a case will help? (laughs.... iPhone 4)

Then don't cover the bottom of the phone where the antenna is located.

No problems here.

No problems here either both wifi and gsm are stable
Sent from my LG-P990 using XDA App

Just got the phone.
Signal drop is max 2 bars, I can live with that.

xmoo said:
Just got the phone.
Click to expand...
Click to collapse
Much jealous

xmoo said:
Just got the phone.
Signal drop is max 2 bars, I can live with that.
Click to expand...
Click to collapse
Give us a hands on video if you can man :|

LeviathanPT said:
Give us a hands on video if you can man :|
Click to expand...
Click to collapse
Will do when I have some time.

I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky

SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Nope, havn't withnessd it here....

SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?

xmoo said:
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
Click to expand...
Click to collapse
I have this issue when the setting is on GSM/UMTS. Then when holding the phone operating it normally you can see the signal drop to one bar and sometimes zero bar. When set to GSM only I get full bar any which way I hold it.
The antenna is clearly on the bottom of the device. Covering it with the palm kills the signal bassically. True tale.

From anandtech:
"Signal Attenuation Comparison in dB—Lower is Better
Cupping Tightly Holding Naturally On an Open Palm
LG Optimus 2X 13.7 9.3 5.9
Nexus S 13.3 6.1 4.3
Droid 2 11.5 5.1 4.5
BlackBerry Torch 15.9 7.1 3.7
Dell Streak 14.0 8.7 4.0
Droid X 15.0 5.1 4.5
iPhone 4 24.6 19.8 9.2
iPhone 3GS 14.3 1.9 0.2
HTC Nexus One 17.7 10.7 6.7"
http://www.anandtech.com/show/4144/...gra-2-review-the-first-dual-core-smartphone/9

I tried it now with 2 hands and full signal. There is no difference.
Sent from my LG-P990 using XDA Premium App

SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.

Moonie17 said:
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
Click to expand...
Click to collapse
I haven't experienced it before.
BatfinkUK1 said:
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Click to expand...
Click to collapse
I had these issues since Tuesday evening and Wednesday almost all day, after booting up to 3 times, it works for a few moments and then it was dead again(I also had some problems with changing the volume in media, the buttons just didnt work in some games). So today i decided to do a hard reset, and so far everything seems like it's working. I tried to call a few times today, and it worked. But there was one moment there was this strange noise, like a zooming bee.. really soft, but the other person could hear it better than me. I was also able again to change the media volume in games.
If i experience any troubles I'll share them again Thanks for the replies so far
-- EDIT
It happened again -.- Can't hear or talk again. Going to call LG and T-mobile about it tomorrow
--EDIT 2
I decided the cancel my contract renewal with this phone. Returned it to T-mobile and i'll just wait a few more months to see what will come ! I just didn't want to take a risk to use the VIP service within the 8 days you can decide to agree on the contract or not. And also, having to use the VIP service while your phone is just 2 days old gives me a bad feeling about this phone (also reading other stories about bugs and stuff). I hope others do enjoy their phone
- SnEAky

Related

[Q] Random crashes. *death grip update*

Hi All,
I don't want sound like a complete n00b, but there is no other way to describe this. Since a week or 2 my sensation XL is rebooting randomly. I'm running stock rom. First i thought it was a bad app or something. I did a factory reset, updated it to ICS 4.0 & no apps installed. But it keeps rebooting! hell! it is getting worse! i'm now rebooting countless times a day! sometimes when i Unlock, during browsing, calling, absolute RANDOM!
The phone is about 2 months old, not branded. no damages or anything.
Hope someone can help me!
If you have a warranty on it. Send it.
If not, honestly could be a million reasons for this problem.
Surely this is a problem with hardware.
Yeah what stona said. Sounds like a dodgy mobo
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2
Thought so, and I already intended to return it. But strange thing is that it happened after several weeks working perfectly.
This is micro electronics. A little moisture and integrated circuits are raging.
So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.
I've found that if you hold it round the bottom white insert on the bottom, my wife always drops a bar? Happens on every rom.
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium
Laue said:
So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.
Click to expand...
Click to collapse
To avoid that, do like me. For 4 months in Hogwarts i learned to lift, unlock or take a call without touching the phone
Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...
Laue said:
Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...
Click to expand...
Click to collapse
Seriously now.....i have same issue when i hold it, but i am a bit in not good covered area. When i hit downtown no matter how i hold my phone it has full reception. I don't know why that happens but it is not a biggy for me.
Nothing personal but to be a fan these days is not wise. You say you will not accept that. Well wait 1 year and you wish to have such quality like now
Death grip a fact?
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!
mgar7006 said:
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!
Click to expand...
Click to collapse
I also experienced this kind of problems, to me it seemed that cleaning the battery contacts did the trick, you should try it and see if it works or not.
You could try to clean them with a toothpick or if the the phone is older and you don't care that much for the battery contacts with a screwdriver (i used to do this on older phones like my old and trusty Nokia N95, also had random reboots )
Other than this i don't know what to say, as for the ROM, it did this kind of things on stock ICS, modded ICS, sense 3.6, sene 4.0, sensless, it didn't matter what rom or kernel i used, so this what i believe was the problem.
Hope this helps
I had my phone flashed since I experience this so called death grip - random crash. does rooting help to resolve this? my phone is now 1 year old since I bought it.

call drop out

anyone having problem with call dropping..
smarty2322 said:
anyone having problem with call dropping..
Click to expand...
Click to collapse
No
Sent from my HTC One using xda premium
jah said:
No
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
Would the APN have any affect on this? Or is that just data?
just picked up new phone all is good also is one is made in china
ScudMuffin said:
Would the APN have any affect on this? Or is that just data?
Click to expand...
Click to collapse
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
okz19 said:
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
Click to expand...
Click to collapse
Because there is a surplus of iPhone 5
Sent from my Nexus 7 using xda premium
same here
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
I'm kinda facing the same issue. i got my HTC ONE yesterday and it's been happening ever since. Although as far as I have noticed, it only happens when I'm using my BOSE earphones (MIE2i I believe-the ones which are "iphone compatible"). As soon as I dial a number it rings and then the call hangs up. Sometimes it hangs up even before the person's phone who I am daling rings...It's also happened while on a call...I've had to repeatedly redial people and it's annoying...all the while having good signal strength on LTE or 4G..I took it back to Rogers (Canada) and they just changed my SIM card..But that didn't help at all..I love the phone but I'm not sure if it's the earphone compatibity or something in the new Sense 5 or software rather that's making it do this!!

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
Click to expand...
Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

[Q] People randomly can't hear me?

Is anyone else getting random complaints that you basically got muted? Like, dead air not just quiet. I've heard this from 5 different people now, completely different times and multiple carriers. Not sure if my phone is just jacked, or if it's something else. I'll be talking, and all of a sudden just disappear like I got muted. I've tried toggling mute and such to no avail.
Your face is hitting 'hold' while on a call I bet. Happened to me the first day I got the phone.
Hmm, maybe. But doesn't it say "Hold" on the screen when you do that? If that's all it is, I will forever hide in a corner of shame. lol. I'll check next time it happens Thanks!
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
jcrompton said:
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
Click to expand...
Click to collapse
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
thegame3202 said:
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
Click to expand...
Click to collapse
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
jcrompton said:
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
Click to expand...
Click to collapse
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
thegame3202 said:
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
Click to expand...
Click to collapse
Just happened again. First time in a week
that's happened to me too.
Turns out, when I hold the phone to my face, my pinky covers the mic.
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Apparently, something I did in my post directly above has solved the problem. It's only been a day, but so far no more dropped calls.
rmc69 said:
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Click to expand...
Click to collapse
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
thegame3202 said:
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
Click to expand...
Click to collapse
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
CitizenInsane said:
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
Click to expand...
Click to collapse
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
jcrompton said:
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
Click to expand...
Click to collapse
That's the one. It definitely solved my problem... Not sure what's going on with yours.
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
If you're holding the phone in your left hand, supporting the weight with your little finger, you can cover the little hole over the microphone by accident. It's just to the right of the usb port.
AoN
theresa 3 said:
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
Click to expand...
Click to collapse
Thank God!!! Until I stumbled on this thread, I thought it was just me. Two GS6 phones. the same problem. I have the same problem. last time, I gave up when one friend in particular kept complaining. I just got the G4. This is my second time trying the GS6, and folks are complaining again. I am at wits end. I switch phones. Again.
Holding phone in right hand, nowhere near microphone.
I have a galaxy s6 from MetroPCS and I have the same issue. People on the other and say they can't hear me and I can hear them fine. I seem to cut in and out. I got a new galaxy s6 and continue to have the same problem. The metro pcs representative also had a galaxy s6 and said he had the same problem and that it was most likely a problem with reception. I told him he was wrong, because I can hear them just fine and no one else on my family plan is having this issue over the same towers with different phones. I am very dissatisfied with the Galaxy s6.
Donophant, did you try disabling "Enhanced 4G LTE Services"?

Anyone on Sprint having network issues with their Note 8?

My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
I did until I did a prl update...all was fine afterwards
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
vincey2kr1 said:
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
Click to expand...
Click to collapse
Same here. Coming from Wi-Fi I lose my LTE. Glad to here I'm not the only one.
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Frustrated33 said:
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Click to expand...
Click to collapse
So maybe it's a software issue. I'm hoping an update will fix it.
alfamega190 said:
So maybe it's a software issue. I'm hoping an update will fix it.
Click to expand...
Click to collapse
When connected to LTE it doesn't load fast like with ur note 8. But I'm not having the 3g issue. Still a problem though
After calling Sprint again today to look into this issue...they were baffled and could not figure it out so a ticket was created for Tech support to call me back in 5 - 7 business days.
I got off the phone and did some more trouble shooting on my own again. I starred at the phone for awhile and got a wild thought abt my lil plastic case I had on the phone...and sure enough thts wht it was. Just a plastic case with separate top an bottom peices tht was plastic to look like metal...and i do believe that thm 2 lil pieces on my case was interfering with the signal. I have the exact same case on my iPhone 7 Plus jus a different color and there is no interference at all. I took the case off and hav had the best signal...full bars and LTE ever since...All this time it was the case that was purchased from Sprints website. So I will be taking the case back because my phone is now completely naked lol and I need a new one. Problem solved!
............
not anymore
alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
alfamega190 said:
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
Click to expand...
Click to collapse
Well..... back again. Same issues. Pages load at a snail pace. LTE cute in n out. Downloads seem to be unaffected though. I did a speed test and got this result...
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
Code Blooded said:
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
Click to expand...
Click to collapse
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
alfamega190 said:
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
Click to expand...
Click to collapse
Tried to post of pic of download speeds but can't do it. I'm getting 108 mb down and 3mb up. Not sure wut the issue is with LTE but that is .ore than enough to do simple tasks like web browsing
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
BlueFox721 said:
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
Click to expand...
Click to collapse
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
alfamega190 said:
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
Click to expand...
Click to collapse
I am on Sprint and mine was improved
BlueFox721 said:
I am on Sprint and mine was improved
Click to expand...
Click to collapse
Ok. I will see how my day goes with it enabled. Thx
alfamega190 said:
Ok. I will see how my day goes with it enabled. Thx
Click to expand...
Click to collapse
Still the same but I have noticed something wierd.. So my LTE issues always come when I'm surfing the web in chrome or the Samsung browser, pages slow to load sometimes not loading at all. Blue bar jus moves like a snail. And if I go to another like youtube to watch a video it loads up jus fine. Odd...

Categories

Resources