anyone having problem with call dropping..
smarty2322 said:
anyone having problem with call dropping..
Click to expand...
Click to collapse
No
Sent from my HTC One using xda premium
jah said:
No
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
Would the APN have any affect on this? Or is that just data?
just picked up new phone all is good also is one is made in china
ScudMuffin said:
Would the APN have any affect on this? Or is that just data?
Click to expand...
Click to collapse
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
okz19 said:
No apn is access point name, which refers to the data connection, I'm thinking of factory resetting the phone because it was fine for the first few weeks,but I don't think I've changed anything that could of caused call dropping,but you never know! , three have offered to swap the phone,they offered the iPhone5 :0. I was seriously offended, I really like the HTC one if they can't sort something hopefully they replace the handset!
Click to expand...
Click to collapse
Because there is a surplus of iPhone 5
Sent from my Nexus 7 using xda premium
same here
okz19 said:
Yes I have , majorly sometime I have to ring the same person 3 or four times before I can actually talk to them, I am on 'three' I have complained to them they say it's not the network, and it's still currently being investigated, now before anyone goes slating three , I don't think it's a bad network Ive never had a problem until I got the HTC 1 , they always notify me if there upgrading or doing maintenance in the area and this are the only times I've had problems,
So if anyone does have an idea what could me causing it your help would be much appreciated!
Click to expand...
Click to collapse
I'm kinda facing the same issue. i got my HTC ONE yesterday and it's been happening ever since. Although as far as I have noticed, it only happens when I'm using my BOSE earphones (MIE2i I believe-the ones which are "iphone compatible"). As soon as I dial a number it rings and then the call hangs up. Sometimes it hangs up even before the person's phone who I am daling rings...It's also happened while on a call...I've had to repeatedly redial people and it's annoying...all the while having good signal strength on LTE or 4G..I took it back to Rogers (Canada) and they just changed my SIM card..But that didn't help at all..I love the phone but I'm not sure if it's the earphone compatibity or something in the new Sense 5 or software rather that's making it do this!!
Related
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
I know where your coming from here my hands arnt the smallest..... maybe a case will help? (laughs.... iPhone 4)
Then don't cover the bottom of the phone where the antenna is located.
No problems here.
No problems here either both wifi and gsm are stable
Sent from my LG-P990 using XDA App
Just got the phone.
Signal drop is max 2 bars, I can live with that.
xmoo said:
Just got the phone.
Click to expand...
Click to collapse
Much jealous
xmoo said:
Just got the phone.
Signal drop is max 2 bars, I can live with that.
Click to expand...
Click to collapse
Give us a hands on video if you can man :|
LeviathanPT said:
Give us a hands on video if you can man :|
Click to expand...
Click to collapse
Will do when I have some time.
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Nope, havn't withnessd it here....
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
xmoo said:
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
Click to expand...
Click to collapse
I have this issue when the setting is on GSM/UMTS. Then when holding the phone operating it normally you can see the signal drop to one bar and sometimes zero bar. When set to GSM only I get full bar any which way I hold it.
The antenna is clearly on the bottom of the device. Covering it with the palm kills the signal bassically. True tale.
From anandtech:
"Signal Attenuation Comparison in dB—Lower is Better
Cupping Tightly Holding Naturally On an Open Palm
LG Optimus 2X 13.7 9.3 5.9
Nexus S 13.3 6.1 4.3
Droid 2 11.5 5.1 4.5
BlackBerry Torch 15.9 7.1 3.7
Dell Streak 14.0 8.7 4.0
Droid X 15.0 5.1 4.5
iPhone 4 24.6 19.8 9.2
iPhone 3GS 14.3 1.9 0.2
HTC Nexus One 17.7 10.7 6.7"
http://www.anandtech.com/show/4144/...gra-2-review-the-first-dual-core-smartphone/9
I tried it now with 2 hands and full signal. There is no difference.
Sent from my LG-P990 using XDA Premium App
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Moonie17 said:
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
Click to expand...
Click to collapse
I haven't experienced it before.
BatfinkUK1 said:
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Click to expand...
Click to collapse
I had these issues since Tuesday evening and Wednesday almost all day, after booting up to 3 times, it works for a few moments and then it was dead again(I also had some problems with changing the volume in media, the buttons just didnt work in some games). So today i decided to do a hard reset, and so far everything seems like it's working. I tried to call a few times today, and it worked. But there was one moment there was this strange noise, like a zooming bee.. really soft, but the other person could hear it better than me. I was also able again to change the media volume in games.
If i experience any troubles I'll share them again Thanks for the replies so far
-- EDIT
It happened again -.- Can't hear or talk again. Going to call LG and T-mobile about it tomorrow
--EDIT 2
I decided the cancel my contract renewal with this phone. Returned it to T-mobile and i'll just wait a few more months to see what will come ! I just didn't want to take a risk to use the VIP service within the 8 days you can decide to agree on the contract or not. And also, having to use the VIP service while your phone is just 2 days old gives me a bad feeling about this phone (also reading other stories about bugs and stuff). I hope others do enjoy their phone
- SnEAky
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
Click to expand...
Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?
Hi, my Desire C is very quiet on music playback, and on ringing too. However it is set to max. With earphones it is loud enough. Is there any solution?
Nah. You just have to get used to it...
Sent from my HTC Desire C using XDA Premium 4 mobile app
Try this app, it works for me.
https://play.google.com/store/apps/details?id=mobi.omegacentauri.SpeakerBoost
Sent from my HTC Desire C using xda app-developers app
I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.
easyridergirl said:
I think it shouldnt be like that. One friend has desire x, it was loud enough, but had to give to warranty due to lcd fault. When she got it back desire x was updated also, but since then it is as quiet as mine. I do not listen to music much, i dont care it is quiet on music playback, but i hate when it is quiet when someone calls me. In settings everything is set to max and quiet on pickup is unchecked.
Click to expand...
Click to collapse
Looks like a hardware issue.
I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.
easyridergirl said:
I think its software fault, but dont know how to fix it. and else what makes me think it is software problem- it has only 3 system languages. i have never seen only 3 languages in any of android phone. and sometimes when i turn it off and then on back it cannot detect network, it detects it in very very long time or when restarting.
Click to expand...
Click to collapse
Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.
bugkillr said:
Network is a different issue. It might be a faulty radio or something. I am facing a similar problem. It says NO SERVICE frequently, whereas the same sim card in other phones shows full bars. I'd recommend you take your phone to the service center if under warranty, else why don't you try flashing and experimenting.
Click to expand...
Click to collapse
i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.
easyridergirl said:
i have it only for 2 days, so im willing to try reflash stock ruu and check what happens. i tried european ruu, but it said error, to choose correct model or something like that. i bought it used, but still has sticker "void". but warrany papers seller didnt give me. if i wont find solution by tomorrow will try to root and some custom rom.
Click to expand...
Click to collapse
Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.
bugkillr said:
Good Luck for that. Meanwhile, regarding the network issue, I have started a thread here.
Click to expand...
Click to collapse
I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long
easyridergirl said:
I solved signal problems by flashing stock rom via cwm. there was post called something like "perfect for restoring stock"
sound- yeah, have to use to it. but i finally got back my rhyme, so wont be using desire c for long
Click to expand...
Click to collapse
Congratulations! Let me try the stock ROM once again as well.
Are you sure network problem was solved? Even in "WCDMA / GSM auto" mode?
Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q
Andromendous said:
Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q
Click to expand...
Click to collapse
Never ever had this problem. Guess its because of your service provider. In your location the infrastructure of your service provider is propably not as good as you think.
as well as im not having such an issue with tmobile. but im in nyc, and tmobiles network in the area is fairly new and improved.
Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?
Andromendous said:
Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?
Click to expand...
Click to collapse
not really low power lte, but the newer lte radio that the n5 uses does do much better on battery than previous versions of lte.
I'm in Arizona with tmobile and I sometimes have my network drop maybe at least once a day.
No network drops in Vegas...
Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app
mikka06 said:
Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
its called a network issue for a reason. its an issue with your network, not the device. i didnt have issues on on 44, 441, 442, 443, nor 444. network issues relate to your network.
Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that
Andromendous said:
Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that
Click to expand...
Click to collapse
just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.
simms22 said:
just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.
Click to expand...
Click to collapse
Me neither. I'm running 4.4.4 stock unroofed unmodified and never had random reboots or network drop.
Sent from my Nexus 5 using XDA Free mobile app
Reflash stock firmware, clean. Go a few days without any apps installed. This will show if its phone/network related, or app related.
If it still acts up on fresh install. Try someone elses Sim, preferably on another network. If it's OK... Then you've narrowed it down to your Sim, or again, you're network.
Process of elimination. ?
Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.
_MetalHead_ said:
Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.
Click to expand...
Click to collapse
Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
Click to expand...
Click to collapse
Well, that said.... You just have terrible luck it seems. The extreme majority on XDA don't have any issue.
It's your carrier then. Plain and simple. Every N5 you touch can't possibly be defective. ?
---------- Post added at 07:11 PM ---------- Previous post was at 07:10 PM ----------
And putting people down for trying to help will make it a rough time for you on XDA my friend. ?
monkeypaws said:
Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Stock. Every N5 I have owned has been stock, and all have had network dropping issues, and all have had difficulty maintaining LTE. No problems with my Moto X, none with my iPhone 5s when I had it, and none with any other LTE phone I've owned while on AT&T. Just the Nexus 5.
Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
Click to expand...
Click to collapse
i think that you are the one actually not seeing the issue. your phone drops data, you watched the store phone lose data as well. your phone and that other is on the same network. it doesnt sound like a phone issue, it sounds as if its your local network that is having the issue.
It's a radio/network combo issue. I never had drops on the 4.4 radio. Since 4.4.1 and above, i get these network drops on a daily basis.
Go to your battery stats, look for cell standby and check the "time without a signal" percentage. I usually have 10-11% of my uptime.
I got fed up with this crap, so reverted earlier today to the 4.4 radio (1.0.25.0.17). Still too early to make any judgment.
Is anyone else getting random complaints that you basically got muted? Like, dead air not just quiet. I've heard this from 5 different people now, completely different times and multiple carriers. Not sure if my phone is just jacked, or if it's something else. I'll be talking, and all of a sudden just disappear like I got muted. I've tried toggling mute and such to no avail.
Your face is hitting 'hold' while on a call I bet. Happened to me the first day I got the phone.
Hmm, maybe. But doesn't it say "Hold" on the screen when you do that? If that's all it is, I will forever hide in a corner of shame. lol. I'll check next time it happens Thanks!
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
jcrompton said:
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
Click to expand...
Click to collapse
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
thegame3202 said:
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
Click to expand...
Click to collapse
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
jcrompton said:
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
Click to expand...
Click to collapse
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
thegame3202 said:
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
Click to expand...
Click to collapse
Just happened again. First time in a week
that's happened to me too.
Turns out, when I hold the phone to my face, my pinky covers the mic.
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Apparently, something I did in my post directly above has solved the problem. It's only been a day, but so far no more dropped calls.
rmc69 said:
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
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Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
thegame3202 said:
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
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Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
CitizenInsane said:
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
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Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
jcrompton said:
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
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That's the one. It definitely solved my problem... Not sure what's going on with yours.
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
If you're holding the phone in your left hand, supporting the weight with your little finger, you can cover the little hole over the microphone by accident. It's just to the right of the usb port.
AoN
theresa 3 said:
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
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Thank God!!! Until I stumbled on this thread, I thought it was just me. Two GS6 phones. the same problem. I have the same problem. last time, I gave up when one friend in particular kept complaining. I just got the G4. This is my second time trying the GS6, and folks are complaining again. I am at wits end. I switch phones. Again.
Holding phone in right hand, nowhere near microphone.
I have a galaxy s6 from MetroPCS and I have the same issue. People on the other and say they can't hear me and I can hear them fine. I seem to cut in and out. I got a new galaxy s6 and continue to have the same problem. The metro pcs representative also had a galaxy s6 and said he had the same problem and that it was most likely a problem with reception. I told him he was wrong, because I can hear them just fine and no one else on my family plan is having this issue over the same towers with different phones. I am very dissatisfied with the Galaxy s6.
Donophant, did you try disabling "Enhanced 4G LTE Services"?