My captivate is having weird power button issues, it only works sometimes, other times it won't work, however if I push it a few times the power menu will come up, I can't tell if it is hardware or software related. Cognition 4.0 rom.
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I had a similar issue and eventually the power button dropped dead. I had to flash back to stock and send it in for a replacement phone.
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Dang I don't have insurance, wonder what the warranty is on this thing.
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coolhead64 said:
Dang I don't have insurance, wonder what the warranty is on this thing.
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Every single captivate out there is still under Samsungs 1 Year warranty . So just ask samsung and don't ask for a replacement from AT&T
Related
Today I noticed that the power button does not work because when I can not unlock, but to remove and replace the battery automatically turns on what I'm thinking is that the power button got stuck
any idea?
Going to need alot more info. Where you running stock or custom rom?
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im not running a rom, i stay in stock rom.
all started when I received a text message and read the message, when I wanted to block it and not work the power button. I have noticed that sometimes it works with a few strokes with my fingers but it shows me if I turn off the phone. I believe that the power button is stuck
Sounds like a warranty exchange
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mcord11758 said:
Sounds like a warranty exchange
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douh! but i bought it in ebay =/
Hnmm. Doesn't work at all?
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mcord11758 said:
Hnmm. Doesn't work at all?
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sometimes with few little strokes xD
when I put the battery automatically turns on, but if I keep pressing the 3 buttons combo I can enter recovery mode, but don't works power button in this mode =/
I'd try an clean around the button and if that works
I am not sure thus will do anything but if you can't get your phone running at all you can try to Odin flash stock to see if maybe it clears the problem. If you cab get into recovery then the power button works for something
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mcord11758 said:
I am not sure thus will do anything but if you can't get your phone running at all you can try to Odin flash stock to see if maybe it clears the problem. If you cab get into recovery then the power button works for something
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yes that's the problem, i cannot get to enter to download mode Because the phone will automatically turn on
Try this. Take battery and sim out. Plug USB in. Hold volume up and down. Put battery in.
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mcord11758 said:
Try this. Take battery and sim out. Plug USB in. Hold volume up and down. Put battery in.
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if i stay hold only appear logo of AT&T few times, but if i only hold once i can enter to recovery mode =/
Honestly call samsung
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mcord11758 said:
Honestly call samsung
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thx a lot, but i can't do it because i bought at ebay. I'm from mexico
Did you buy it new or used
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Inzombie said:
sometimes with few little strokes xD
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That's what she said.
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now it works, i opened the housing and move the power button inside and now allright
Inzombie said:
now it works, i opened the housing and move the power button inside and now allright
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Inzombie, what exactly did you do? I have been having the same problem for quite some time...I was able to get into download mode using a program I found on the internet, and I flashed back to stock but the power button is still messed up, it doesn't work at all. What exactly did you do
i know this is an old topic but I have the same problem. I got this phone from a friend and now I cant use the power button. I have taken it apart twice now trying to fix it with no luck. I know it isnt the rom. The button is "stuck" but it still clicks. I know it is stuck because it will never turn off. Once battery is in it turns on, and for 3 button recovery, I only need to hold the vol rocker.
Ok so what happened was, I installed the Voodoo Lagfix + sound kernal for froyo and then I was having issues with the sound so I decided to just restore the phone back to stock. I put it into download mode via ADB, opened Odin and started it but somehow the cord got unplugged right when it says do not unplug. This has happened to me before so I have a jig that I bought online. It worked many times before but now when I take out the sim and sd and put in the jig with battery it just doesnt turn on. it says off and then if i hold the power by myself it boots into Phone..!..Computer. I cant do the 3 button download mode trick because I have flashed with odin before and it hasnt worked since then. What should I do? Should I just call Samsung and or att and just say my device got disconnected when updating?
EDIT :
I have already sent the phone to samsung, they said its going to take a total of 7 to 8 days for me to get my phone back. Thank you to everyone who helped
I read that if you remove the batt, put it back in then while holding just volume buttons in plug in the usb. Tried it and it went to dl mode for me. Hope this helps.
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yeah tell att that your phone quit working as you were updating to 2.2. might work?
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Send it to Samsung they will fix it o. 4 or 5 days
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rjblack11 said:
yeah tell att that your phone quit working as you were updating to 2.2. might work?
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Yea, I called samsung and acted like i knew nothing about phones and I just told them that my computer turned off as it was updating. She then sent me a shipping label to send it to them
tupirujp said:
Send it to Samsung they will fix it o. 4 or 5 days
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Thank you, I did that.
So recently my lock button on my captivate has started driving me insane (I'm out of warranty by a month)
Anyways it tends to not respond or stick, anyone have any ideas on how to fix this?
(doubt that it is software related because I flashed stock and it was sill messed up)
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*bump any help would be great*
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oops 10 char
What Lock button?
kangi26 said:
What Lock button?
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the button on the right side of the phone that you push to lock/unlock it
Sorry, I don't have a answer for ya. Sounds like a hardware issue. Might try to get a non conductive contact cleaner and spray it in the power button area.
That's my best suggestion
You have to get it replaced. I got my replaced
Samsung captivate
glitch kernel
cyanogenmod 7 #89
OC and UV
Jusrertiner said:
You have to get it replaced. I got my replaced
Samsung captivate
glitch kernel
cyanogenmod 7 #89
OC and UV
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I'm out of warranty so I would have to pay $120 through insurance.
Thinking id rather get a higher end phone off craigslist & sell this one on ebay
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Does anyone know if its possible to remove & clean it somehow
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What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
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nitrouspromonyc said:
What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
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Sounds defective. How long have you had it? I've had mine since release week and haven't experienced those issues once. I'm rooted, but still on factory stock.
May want to return it for another
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I'm going to do that today, but I don't know what is worst the phone or Tmobile customer service reps, anybody else notice how much more uneducated they have gotten about the product line they are there to help with?!?
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Welcome Nitros...... I too, experienced random reboots.... but it would only happen after I activated wifi calling..... Finally the problem went away after I replaced my SIM card
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Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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cokey77 said:
Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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How about you try the built in diagnostics: in dialer type *#*#3424#*#* then select "Button Test" and run it.
cokey77 said:
Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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cokey77 said:
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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I guess if it fails the button press, then it's most likely a hardware fault, and not much you can do to fix it
It should still be under warranty so will take it back next week hopefully they can fix it but dreading handing it over incase it comes back in worse shape then when it went.
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If anyone reads this from the UK what's the best way to send phone off for warranty repair through shop where i got it from phones4u or HTC UK or HTC international need some advice before it goes on it's journey for repair. Also time frames of how long it normally takes would be nice. Iam hoping they tell me to send it somewhere locally for repair but doubt it very much, had a Nokia years ago wich went to a local place for repair but don't think they do that now.
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