Crappy Reception - Captivate Q&A, Help & Troubleshooting

I've had crappy reception in my home and the area around it - yet ATT's coverage map says I have 3G and best voice signal in my area. What could be causing this? I've been on a bunch of custom roms, everything the same, all the modems, the same, even on stock it's crappy, my data is intermittent, signal always jumps from to two no signal at all... I am able to get decent connection speeds elsewhere, but why is this happening? Did I just get a bad phone or what?

miahsoul said:
I've had crappy reception in my home and the area around it - yet ATT's coverage map says I have 3G and best voice signal in my area. What could be causing this? I've been on a bunch of custom roms, everything the same, all the modems, the same, even on stock it's crappy, my data is intermittent, signal always jumps from to two no signal at all... I am able to get decent connection speeds elsewhere, but why is this happening? Did I just get a bad phone or what?
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Click to collapse
You really trust AT&T's coverage map? According to it I shouldn't even get a signal where I live.

Coverage map
Unfortunately, cappysw10 is right - at best, AT&T's coverage map is wildly inaccurate, at worst, an outright lie.
Try testing a different phone where you think you should be getting coverage (a friend's, coworker's, your old one, etc.) - if it works fine, it's possible that you did get a bad phone. In that case, you might be able to get AT&T to replace it.

I think the Captivate's reception overall is poor. We live in the country. My wife has a Motorola Bravo and gets phenomenal reception all over our house. I've got a Captivate running Paragon RC6. When my Cappy was stock, there were only about 3 places in the house I could get any reception. With Paragon it's much better, but still not as good as my wife's Bravo. I still have to find sweet spots.
If you haven't tried Paragon, give it a wing. It helped me.
http://forum.xda-developers.com/showthread.php?t=915698

Related

Awful Signal Strength

Greets,
I have an AT&T Tilt and 1-1/3 years left on my AT&T contract. Unfortunately, my Tilt is not getting a very good signal (and most of the time, any signal) in my home area. The AT&T signal map shows the coverage as 'moderate' despite having a huge AT&T building 2 blocks away and an AT&T store which, I guess, was positioned just outside the bad signal area.
Someone was recently over with AT&T and a regular phone and he seemed to have a good signal. A friend a few blocks away with a HTC 8925 is in the same boat I am, so it may very well be (i) HTC phones or (ii) PPC's.
If anyone has any idea how I might be able to go about modifying the Tilt to possibly get a better signal, I would greatly appreciate it.
Thanks!
try a different radio and see if that improves reception.
Radio Fixes That?
I was under the impression that the radio effected the camera, screen, and sound; not reception signal strength.
Is this incorrect?
jdmba said:
I was under the impression that the radio effected the camera, screen, and sound; not reception signal strength.
Is this incorrect?
Click to expand...
Click to collapse
The radio is what controls the phone aspect, much like a Nextel two way setup is better than a dime store walkie talkie setup. Read this:
http://forum.xda-developers.com/showthread.php?t=393182
I also found that limiting the connection to non-3G signals (under settings -> phone) helped as the 3G signal in my home town is a little dodgy and the handset will try to use a crappy 3G signal (and drop calls every minute or two) rather than a half decent 2G signal.

SE Responds to Signal Strength Problem

Hey guys ... I was just reading on the SE X1 blog (http://sonyericssonxperiax1.blogspot.com) something about cool X1 accessories and was very surprised when I read this:
"Other accessories include things to boost the phones use, like memory cards, an easily applicator chip to boost signal strength, car chargers to keep your Xperia working while travelling, and many others..."
Now I know that I m one among many here that think that x1 signal strength is very poor .. has anybody heard about this chip before and where can I get it, how much does it cost, how effective is it and how do you use it?
regards
I don't think that blog is official, and I highly doubt those "chips" actually work.
reception on the phone is poor. driving, building, walking... you never know when it's gonna go. pain the jane.
Those signal chips have been around for almost a decade. They don't work but don't take my word for it. Go to ebay and order yourself one.
well .. this blog isn't official ..
plus , i haven't ever faced a poor signal since i've been usin my X1
3aZoOoF said:
well .. this blog isn't official ..
plus , i haven't ever faced a poor signal since i've been usin my X1
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Click to collapse
u will, i have fall signal whilst writing a text and by the time i have finished its trying to find a signal, even though i have not moved. im hoping that the r3 firmware improves this in some way, maybe release a new radio for the x1
I have any X1a on ATT and the signal sux. What's really weird I noticed is that the call is never handed off either (3G to E). Instead, it drops the call completely and then goes to Edge.
elee888 said:
I have any X1a on ATT and the signal sux. What's really weird I noticed is that the call is never handed off either (3G to E). Instead, it drops the call completely and then goes to Edge.
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Click to collapse
I've heard complaints about this with the iPhone 3G too. Probably an AT&T thing rather than the X1 in particular.
I'm on T-Mobile (so EDGE only), and it's been as reliable as any other phone I've had (aside from T-Mobile coverage sucking in general).
Ganondolf said:
u will, i have fall signal whilst writing a text and by the time i have finished its trying to find a signal, even though i have not moved. im hoping that the r3 firmware improves this in some way, maybe release a new radio for the x1
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Click to collapse
As far as I know, the signal strenght problem only affects some countries (UK, some part of USA, ...). It much depends on the operator infrastructure.
Here in Netherlands i dont have any problems with signal on 3g i can browse every where i want
[email protected] said:
As far as I know, the signal strenght problem only affects some countries (UK, some part of USA, ...). It much depends on the operator infrastructure.
Click to expand...
Click to collapse
i am in the uk, but my old sony w960i never had a problem. sony has already said that the signal is weaker due to the metal housing of the handset but there is a signal booster in the handset that comes on if it looses signal but sony says if drains more battery
I've the same problems too. I have to switch off the 3G/WCDMA to get the strong signal..btw, I'm from Indonesia..
yeah the signal is bad all my old SE phones had no problems but x1.....
Reception is fine here in Austria too.
And please, stay away from these chips. Only thing they do is stealing your money out of your pocket.
Chaosstorm said:
Here in Netherlands i dont have any problems with signal on 3g i can browse every where i want
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Click to collapse
The problem is not with browsing... you barely notice a drop in the speed or change from 2.5G to 3G.
The problem is when calls drop or everyone else around you seems to get reception and you're still tapping 'please resend message'.
Might seem like a small problem to some but I'm doing around 2000 minutes a month and it get's on your nerves.
I like the phone so am looking for a fix / update.
Cheers,
DrSpain
Same in Belgium... No problem with the signal Strenght, often I am in HSDPA mode
tricky42 said:
I've heard complaints about this with the iPhone 3G too. Probably an AT&T thing rather than the X1 in particular.
I'm on T-Mobile (so EDGE only), and it's been as reliable as any other phone I've had (aside from T-Mobile coverage sucking in general).
Click to expand...
Click to collapse
This really seems to be an AT&T Problem. My X1 hands over 3G (actually 3.5) and Edge quite well during calls. I have here a low 3G signal, but good Edge signal. 3G is prefered so I´ve an handover quite often.
I'm on Vodafone in the UK and while my colleagues on the same Network have a signal using other phones, my X1 invariably does not. I usually have to go to the other side of the office to get a signal. Hope new firmware can sort the problem out.
Darkwolfde said:
This really seems to be an AT&T Problem. My X1 hands over 3G (actually 3.5) and Edge quite well during calls. I have here a low 3G signal, but good Edge signal. 3G is prefered so I´ve an handover quite often.
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I've got ATT/X1A in NYC and have no problem unless I'm in some basement. Perhaps the OP has limited himself by selecting a particular band and/or network type? I know if I purposely select WCDMA my 3G will drop because it's pretty spotty out here. Call quality is perfect if I have them both on Auto.
New firmware isn't going to fix it. It's a hardware issue caused by the build of the device, structure and materials used etc - they are blocking the signal slightly.

Xperia and Rogers 3G Issue

Well for the longest time I've had 3G activated on my phone but I've always connected to Edge. As of late my phone has been connecting to Rogers 3G. Sometimes it's stable, most of the time it's not. Connecting to 3G usually causes my phone and data connection to reset, usually back to G or Edge, and at times even causes my phone to soft reset randomly. Just wondering what's the deal with this and if I should just turn off 3G completely.
Maybe it's something you need to call your Roger's rep about? I'm on Rogers and I get 3G very consitsantly. I've had no issues so far. I dunno could it be the rom you're using?
its most likely a software issue. Try doing a hard-reset or try a different rom. Its either that or the 3G reception in your area isn't good. Try using 3G data with a different phone to see if its the network or your phone thats causing the problem
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
are you living in like a small town type of place or areas of the city where they don't really have that many or any signal towers? because that may be part of the reason why you go into edge a lot of times.
I think reception has always been a big issue with sony ericsson phones .
I lived in calgary, and when I drive up to general N.W. areas that are higher up in sea levels (such as edgemont (a phone reception killer location because a few years ago because they never had any reception towers up there) and parts of country hills) I get terrible reception.
my w810i, z610i, and my x1 has crap reception when I get to those areas from time to time.
anyways, hopefully you'll get it all figured out soon.
3G to edge to No connection
Hi I was about to open a new thread for it, then I saw yours. At least you are getting a 3G network. Mine just keep looking for it, then it finds 3G then Edge the H (I dont even know what that is) then there is nothing!!!!! Then it restarts again..........
Anybody any idea?
thanks in advance
Haha funny thing is, I actually live in Calgary and I only get 3G when I drive up North. I live in the South and I only get Edge but when I drive up to the University or am at the University in the NW, I get 3G. And yeah I've gotten H a few times too
Dehvee said:
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
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Click to collapse
im using the X1a from Rogers, so it does have the 3G bands. Im pretty much on 3G all the time and in some circumstances i get 3G+, which is probably a result of Rogers' enhanced 3G network
if im not mistaken "H" stand for HSPA......which is probably the same as me getting 3G+, guess it depends on the ROM being used.
If your using the X1i......then it could explain your spotty 3G reception
In any case, if your phone is restarting then try a hard-reset

Phone no longer connects to 3G? help please!

My phone(XV6900 Verizon) recently decided it wanted nothing to do with 3G towers or connections. It also started burning through batteries twice as fast. The radio seems to be malfunctioning, 3G will show every once in a while....but just for a moment before it switched back to 1X or E. This all started randomly while running Myn's rls 5. Although it is pervasive and I get the exact same results even after flashing back to stock Verizon ROM and upgrading to 3.77.78 radio from 3.77.77 I was running. I have driven from Washington D.C. to Florida while streaming Pandora and never lost 3G signal. My town is fully covered and my house never used to have anything less than 3 bars of 3G signal.
What could be causing this sudden refusal to work with 3G?? I've been trying everything I could think of for a few weeks now. All sorts of flashing of ROMs and all have the same problem. Here's to hoping you guys have some insight....
I am near the DC area and have found that lately (past couple of weeks) I get more dead spots and/or Extended area coverage than I used to. My buddy that I carpool with has an Incredible and his overall coverage problems are not much better than mine (he just switched from an Eris, which also had these issues lately). That battery drain may most likely be from searching for 3G signal. I also recently drove from this area to southern VA and back using Pandora without problem. Hate to say it may be just Verizon mucking things up around here.
Jiggity Janx said:
I am near the DC area and have found that lately (past couple of weeks) I get more dead spots and/or Extended area coverage than I used to. My buddy that I carpool with has an Incredible and his overall coverage problems are not much better than mine (he just switched from an Eris, which also had these issues lately). That battery drain may most likely be from searching for 3G signal. I also recently drove from this area to southern VA and back using Pandora without problem. Hate to say it may be just Verizon mucking things up around here.
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Click to collapse
My 3G isn't spotty, it's non-existent. When the phone finds a 3G tower and I force a data connection it will try and fail. Then it will eventually make a 1X connection.

Weak 3G Signal on T-Mobile?

I have a brand new Nexus One, the T-Mobile version. According to the coverage map, I'm in a Very Good voice coverage area and 4g Very Good data coverage area. I've never used T-Mobile before though, so I don't know typical signal strengths in and around my house.
I'm on a Pay As You Go plan with Web DayPass. I can get the phone to go into 3G mode but it only has 0-1 bars. On Edge it ranges between 2-4. I know there were 3G issues at launch but I thought they were resolved.
Is there some secret to making this work?
Just because a map says that you have good signal, doesn't mean you will actually get one.
Those maps are calculated based on some equations and formulas and so forth, rather than test every square inch for signal strength. Plus, I don't think they guarantee in-building coverage to be the same as outside.
You should probably try being close to a window to see if it improves. Another suggestion is to hold the phone by its sides rather than grasp it at the bottom. The phone's antennas are in the bottom of the phone.
I'm just trying to see if the phone might be the problem. The issues I'm having are the same as all the ones reported at launch. However all I can find are reports on that issue from a year ago, nothing about how/if it was fixed.
I don't know if it really matters but it's not like I'm on the edge of good coverage. There is Good - Excellent voice coverage and Very Fast Mobile Web coverage 20+ miles in all directions.
I can hold the phone perfectly still and Edge coverage will fluctuate between 2-4 bars. If I get 3G, it's typically 0-1 bars though I have been able to get 2 bars once.

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