random problems with captivate - Captivate Q&A, Help & Troubleshooting

I been having weird issues with my captivate. Latley on wifi connection I would have no internet, YouTube, or market. Even sometimes on 3g my YouTube will say no communication or server error as well as android market. It started happening a month ago where my phone kept saying force close cause of facebook and android something and I had to reset it back to default. (People said there was no fix).
Last night I had to reset it again because it kept saying it was downloading a program from the market and never stopped for 2 days. It also disabled any downloadable update. So before I reset I unrooted it with z4 mod and reset. Also wiring stopped working.
It was OK until I rooted with z4 and now I'm starting to get connection issues. It doesn't matter what house I'm at its the same. I rooted it before by using the computer and busybox and it was fine
If the issues only happen when its on wifi....YouTube will never work. It will say error or no network and refuse to do anything even on 3g. And it will never ever let me log into my Google account anymore. I know I'm using the right password cause I can log into my home computer
Also my TV out is all static and blurry regardless of pal or NTSC output and it doesn't work regardless of the plug I use and TV. I even switched all rcas to make sure the video isn't in another output
I'm on eclair 2.1. I am really irritated and tired after a day of searching. Thanks!

An easy way to check to see if its software and not hardware would be to flash stock with Odin. And test again.
Sent from my SGH-I897 using XDA Premium App

Unfortunately I didn't back it up: :/
Also I never flashed before

I was going to try to learn how to flash and I just remembered this phone would never go into its boot menu. I used to be able to use sdk to do it but after my last reset it doesn't work
I'm not dumb I done every method that people said many times with no luck. It has never went to it manually

Try using Titanium Backup to back up important data you might have on your phone. If you're having market problems, connect your phone to your computer and manually backup files. Then, follow the instructions here: http://forum.xda-developers.com/showthread.php?t=731989 to get Odin3 One-Click and the necessary drivers, and then use it to flash back to stock JF6 (2.1). Then, once you're back in stock JF6, enable USB Debugging in your phone settings, change USB Connection type to Mass Storage, and with Odin3 open, plug in your phone and mount the internal SD card, then click on Master Clear in Odin3, which will wipe all your user data. Then, if you decide to install ClockworkMod Recovery, use it to format cache, user data, and Dalvik cache. Hopefully, this will solve all of your problems

OK...there is nothing much on my phone. All the goods are on the SD card that I can easilly put back on the computer.
I will try what you say. I really want to get everything working before I start having fun with themes and other things to make my phone unique
Thanks. Ill report back later tonight!

My phone works, and for the first time ever I was able to go into the boot screen! lol.
I did the flash, and then master reset.
So what now, should I root it again? Or wait, or fiddle with themes? Or just run stock to see if I have issues?
Will this correct my video output to?

Well I went to the dark side. I felt overconfident in flashing my phone so I decided to learn how to install another ROM. Now I am running cognition 4.3.
I like the new look. The speed is crazy compared to stock 2.1 eclair.
I want to officially thank you for the help that you given me. Its hard to understand sometimes on this forum. But with the assistance of the tutorials on this site, and YOUTUBE everything works out ok. I wish you guys lived closer, id hook you up with some beer lol.
Now I got to figure out why ADB doesnt work on my computer =).
Ill check my video output tomorrow as well.

No problem, I'm just glad your phone works again
And btw, no need for beer because I'm only 16 lol

Related

SERIOUS SMS issues. cyanogen problem?

my phone is messed up. this is what i HAD:
cyanogen 4.1.9999 and using handcent sms. everythnig worked fine in terms of my sms. got my messages on time, in order, and all of mine would go through fine.
NOW i have:
cyanogen 4.2.1 and still using handcent. now my messages are random. sometimes it works, sometime i plain never get them. sometimes mine go through, sometimes they just get stuck in "sending". then other times ill get a message but hours later. and even ill get like 3 messages at once hours later, and they wont even be in the correct order!
now im not entirely sure what happened here. but i analysed everything and its seems to me that the problem might be the rom. because its just abuot the only thing that has changed from when it used to work. i did not wipe as cyanogen himself said it was not nessacery. i did do the fix permissions and fix file systems. didnt really help. but i have a few questions:
is anyone else having sms issues after updating?
OR is anyone else in the los angeles area having sms issues?
because ive also noticed that my 3g has gotten real crappy lately.
what could the problem be and what would you guys advise? please help. if its because tmobile is upgrading to that 7.2mbps thing then okay! lol if not then wtf? im not paying $70 a month for this garbage. i strongly think its tmobile but who knows. oh wait, YOU knows
I'm having the same issues on this ROM, I reflash and typically SMS works for a day or two and then totally ****s up.
tvguyofnature said:
I'm having the same issues on this ROM, I reflash and typically SMS works for a day or two and then totally ****s up.
Click to expand...
Click to collapse
same here and im on the 4.2.5 ....
I had same problem with Handcent and CM, reverted to Chomp and finally just use the "stock" sms app, it made the problem better but I am missing texts once and a while.
that's strange. I am not having this problem at all with handcent. I have been using it with all my cyanogens and I am currently running 4.2.5 and have used all his previous ones without this problem
This is so annoying! Cyanogenmod shouldn't be considered "stable" when there are stupid bugs like this. It's so embarrassing to ask people to resend their texts. Try bragging about the Android OS/Cyanogenmod to them after that.
I have a theory, only a theory mind you... and I am only a noob. But it seems like the missing texts problem on my phone is often related to the fact I am streaming audio via bluetooth to my hands free sytem while driving.
If I send texts to myself via Google voice while listening to music or Beyondpod, it is extremely unlike to reach me, but if I try again with music stopped I receive texts much more frequently. Anyone having this experience?
Or does anyone want to test this theory out?
Also would moving my notification sounds to system (currently on SD, since CM didn't include them) possibly help?
just clear the cache in sms. AND flash the new ROM.
Proxin said:
This is so annoying! Cyanogenmod shouldn't be considered "stable" when there are stupid bugs like this. It's so embarrassing to ask people to resend their texts. Try bragging about the Android OS/Cyanogenmod to them after that.
Click to expand...
Click to collapse
The problem with that sentiment is that it's not the rom. The information you guys are giving is extremely limited. djcalamari took it a step in the right direction by letting us know what other things he was doing when the messages were missed. Theres also about a hundred other factors that could be causing your texting woes. I, for one, have never had any problems with texting on any version of CM, even the experimental builds. I can also vouch for tons of people who havent either.
Have you tried wiping and then reflashing? Have you tried formatting your ext partition? Have you tried clearing app data? Have you contacted your provider to make sure theres not a problem related to your sim? Cause you might want to try some of those things before blaming the developer for problems that only a very small number of people seem to be having.
I am going to wipe and reflash, been trying to avoid doing this but the problem warrants it. Backing up apps right now via Astro.
Question: If I wipe ext, can I just copy the files (i.e my apps)...wipe, then paste them back with no ill effects? What would be the best way to do this using a windows pc? A live cd of linux, or is there some easier way?
Hopefully it wont come to that, though. I don't know if I really want to wipe the ext, seems risky? I know these are noob questions, sorry in advance.
djcalamari said:
I am going to wipe and reflash, been trying to avoid doing this but the problem warrants it. Backing up apps right now via Astro.
Question: If I wipe ext, can I just copy the files (i.e my apps)...wipe, then paste them back with no ill effects? What would be the best way to do this using a windows pc? A live cd of linux, or is there some easier way?
Hopefully it wont come to that, though. I don't know if I really want to wipe the ext, seems risky? I know these are noob questions, sorry in advance.
Click to expand...
Click to collapse
They're not noob questions, dont sweat it. At least you're being proactive. Heres what I would recommend you do:
make sure you have Amon_RA's 1.3.2 recovery installed. Once you do, boot to recovery, go to the console, type "utility" at the prompt and select the option to back up your apps to your FAT partition. Once it finishes, go back to the recovery menu, mount the sd card to your computer from the menu, and make a complete backup of your fat partition to your computer. After that, unmount the card and triple partition your card. This ensures that all of the data and symlinks get erased and the card is fresh. Once you do that, throw everything back on the card, follow the initial steps above (console->utility) and select the restore apps to ext option.
that takes care of your SD card. after thats all done (shouldnt take more than 5 minutes to do all that), perform a system wipe and then reflash the latest CM. reboot and you're all set.
My response to the HERO mms/sms thread...
Too bad the damn search function is limited to 4 characters.
Theres a laundry list of Roms with SMS/MMS issues. Most have unique fixes.
Best advice is to wipe , reformat your SD card , and start from scratch with said ROM. That way you eliminate most of the "problem is on your end" situations.
Too many roms get knocked out of wack for no apparent reason. Its almost impossible to search for a solution with a 4 character limit.
Ive had MMS issues with nearly every ROM Ive tried. Much as I love the performance had to move away from Cyan for now because my MMS issues were persistent with those ROMS.
i was haveing this same problem when i was running his roms so i called tmo and they said it was due to tower problems that ws 9 months ago ive since moved about 8-12 miles east of where i lived chaged roms but still use handcent....tmo and still sayin tower problems but " new towers will be built in roughly 120 days" from what tmo says i dont think its his builds its prolly tmo ...
by the way i live in wpb fl far far far away from ca but i was having a simialr issues so i figured id let ya kno oh yea and by calling and *****ing to tmo about it i got 10- 15 off my bill for 3 months ...it was to the point i was calling everyday submiting trouble tickets would ya kno it as soon as i hung up the reps were clearing out the problems ...go figure...
Heres what I would recommend you do:
make sure you have Amon_RA's 1.3.2 recovery installed. Once you do, boot to recovery, go to the console, type "utility" at the prompt and select the option to back up your apps to your FAT partition. Once it finishes, go back to the recovery menu, mount the sd card to your computer from the menu, and make a complete backup of your fat partition to your computer. After that, unmount the card and triple partition your card. This ensures that all of the data and symlinks get erased and the card is fresh. Once you do that, throw everything back on the card, follow the initial steps above (console->utility) and select the restore apps to ext option.
that takes care of your SD card. after thats all done (shouldnt take more than 5 minutes to do all that), perform a system wipe and then reflash the latest CM. reboot and you're all set.
Click to expand...
Click to collapse
Thanks for the good advice. I am going to do this right now, that recovery image sounds pretty cool, lots of useful features! I hope this relieves my SMS issues after all is said and done, because other than this one issue, I love the rom!
If it doesn't, I may have to drop it, or my textaholic girlfriend may drop me!
roadrunnerx7 said:
my phone is messed up. this is what i HAD:
cyanogen 4.1.9999 and using handcent sms. everythnig worked fine in terms of my sms. got my messages on time, in order, and all of mine would go through fine.
NOW i have:
cyanogen 4.2.1 and still using handcent. now my messages are random. sometimes it works, sometime i plain never get them. sometimes mine go through, sometimes they just get stuck in "sending". then other times ill get a message but hours later. and even ill get like 3 messages at once hours later, and they wont even be in the correct order!
now im not entirely sure what happened here. but i analysed everything and its seems to me that the problem might be the rom. because its just abuot the only thing that has changed from when it used to work. i did not wipe as cyanogen himself said it was not nessacery. i did do the fix permissions and fix file systems. didnt really help. but i have a few questions:
is anyone else having sms issues after updating?
OR is anyone else in the los angeles area having sms issues?
because ive also noticed that my 3g has gotten real crappy lately.
what could the problem be and what would you guys advise? please help. if its because tmobile is upgrading to that 7.2mbps thing then okay! lol if not then wtf? im not paying $70 a month for this garbage. i strongly think its tmobile but who knows. oh wait, YOU knows
Click to expand...
Click to collapse
wohh dude thats weird a year from the day you posted this and my phone starts having this same exact problem out of nowhere...
HTC hero Cyanogen v6.0
[comment removed - wrong forum]

sprint data not working on android

Hi, new poster here. I've only just started to tinker with my vogue after 2 years of suffering through WM6.1, unaware of all the outside possibilities. It's quite impressive really and i'm having a grand time with my new toy.
BUT.
I can't for the life of me understand why the data connection is not working.
I installed incubus' HTCSense release first, and it wouldn't connect (small little orange light next to the Ev symbol in notification bar:warning? error?), so I just wiped everything and installed the latest Donut. Now it says everything's fine, i can connect the modem and all, it even gives me an IP... but nothing that actually uses the data connection works; and I can't ping my IP from the outside, either.
I can't possibly be the only one with this problem, yet no thread on this forum seems to be addressing it. Does anybody know how I could track it down or work out a passable solution? I really don't have much use for Android if all it can do is be all kinds of pretty and switch between 5 screens silky-smoothly...
thanks in advance!
Vianney
PS: note that I'm on a Sprint plan, voice 200m + unlimited data, no text.
have you tried flashing back to stock windows, confirming data, then flashing to android again( either build).which voguimg.nbh file did you use?
Like hunter said, you need to flash back to the stock Sprint rom and provision data. You can download the stock rom for the vogue here or off of the Sprint downloads section. Nine times out of ten data problems seem to be because data wasn't provisioned prior to flashing Android.
this is also a good time to mention the forum search tool. since this question has been answered at least 100 times
Thanks for the suggestion! I don't suppose there's any way to save my settings/data while I flash everything back to winmo?
Provisioning might be the issue. But I had been using my Vogue on WinMo for 2 years and using data with no problem... that said, I changed my data plan from by-the-kb to unlimited since, so it might be that?
Hunter, I used incubus' included NBH for his Eclair, and voguimg-240x320-eclair-29-04-10.nbh for Vym's Warm Donut.
Kyle, I searched for a week before posting here so i'm familiar with this tool, but never could find the right answer; I'll happily educate myself if you provide me with the magic search terms.
vianneybon said:
Thanks for the suggestion! I don't suppose there's any way to save my settings/data while I flash everything back to winmo?
Click to expand...
Click to collapse
Do a reboot and when the text/code starts scrolling push the volume slide up to get the install menu. There should be an option to backup data. When that's done you can put it into bootloader and flash to winmo. Once you know you have data working on winmo, try browsing around a little, you can go back into bootloader and flash the nbh file you're using for Android. When it reboots go back into the install menu. Install the system and then restore data and you're all set.
Many thanks guys, I switched back (after a few hours and scares), provisioned, switched again, and now I'm just having too much fun awesome job.
hi again
Do you have to redo this everytime data stops working? It was doing just great and stopped all of a sudden 36h ago. Now the modem connects but doesn't even get an IP, no data icon appears in notification bar, and yet all the options (sync, background data...) are back to normal.
ifconfig -a gives me info for 'lo', 'dummy0' and 'usb0', all supposedly ok but with no packet (8 on 'lo') and no error to track down.
Is it likely in need of reprovisioning? Am I going to have to do it every 15 days?
thanks,
V
Your data shouldn't just stop working. Have you trie a reboot?
-------------------------------------
Sent via the XDA Tapatalk App
several times yeah.
It's just not even trying. The modem says 'done' but that's it, any app using data just says it couldn't establish a connection... i'm baffled.

[Q] cant connect to 3g

i flashed cog 4.1.1 everything was working smoothly no problems. until i got bored and started playing with sgs tools. long story short i was curious to see what the "market fix" was, installed it and after reboot i could not connect to 3g. i could make phone calls and receive texts but no internet. so i backed up everything and re flashed the rom but nothing, still couldn't connect to 3g. so i backed up my old rom and im back at square 1. any ideas?
I'm sure you might already be aware, but you might check to see that you have not deactivated data network mode. If you hold the power button down for a couple seconds when using cog 4.1, it will bring the power options screen. Second one in the list is for turning on/off data network. Although reflashing the rom should have probably reset this to default, I thought it might be worth taking a look at. As for the market fix in SGS tools, I have not tried that yet, so I'm not sure how that affects your phone.
Also, when you reflashed the rom, did you first reflash to stock from odin and do a master clear, or just flash over the existing rom?

[Q] USB connectivity and charging problems

I am using an unrooted captivate and whenever i connect my phone to anything via usb whether it be a computer or simply charging my phone goes haywire. something about tethering manager pops up and until I force close it (2x) the phone freezes and forces me to do battery pulls. How do I fix this without rooting and flashing a custom rom if possible?
Any help would be appreciated
Sent from my X10i using XDA
Get rid of tethering manager
Sent from my ICS Samsung Captivate
I cant its a system app
Sent from my X10i using XDA
Have you tried setting the default action when the USB is plugged in? I use ICS now so I can't look on my phone but I think it is under "Wireless and network settings". Maybe try setting the default to "Mass Storage"
thanks, i tried that along with deleting the apps' data and cache. it worked for a while but the phone still has problems. these all started when i did the at&t update to 2.3.7. i'm giving in and rooting and flashing a custom rom. any suggestions a stable one i could use as a daily driver.
You could try the one called Simply Stock. It is stock with a few system tweaks thrown in. Or you go try Legend which is very stable (my personal favorite right now). I think you'll find either of the choices to be sufficient as a daily driver.
will flashing erase my internal sd card, cancel that i just put the files i needed to flash in the wrong folder. i'm in cwm but that's it. i can't do anything else. what do i do?
att software has lots of bugs and stupid stuff wrong with it. my phone was acting so wild on any 2.3 ROM, I've upgraded to CyanogenMod9 then to Slim ICS. my phone is so much smoother and waaaaayyyy faster.
I used to be like you, i didn't want to bother with rooting and installing roms and stuff, but I'm so glad i did it. it's made life with the captivate so much easier.
a few general guidelines, you can always use one click back to stock programs, like odin one click to stock. so you can always go backwards and start over again.
Do you have root? if you don't get rooted.
Upgrade to a better rom, one that isn't based on samsung's touchwiz preferably.
ICS seems scary at first, but it's really worth it.
if you would like more instructions for getting ICS let me know because i've written a long explanation somewhere else.
I hope i can help you fix your problems, but i need more info
This may be a moot point now but do you have any software for tethering installed on the computer side? Often the computer side software of my computer will force the phone to pop-up the tethering program. Usually it is a setting within the computer client.

[Q] Help! Hard reset done and gallery hasn't restored.

So after encountering the annoying 505 error I did a full back up via the Backup app as sync manager on the laptop wasn't playing ball.
Did the hard factory reset and then restored from the back up file I had made 10 minutes beforehand.
Most things have restored but I went to check a picture and ALL GONE!
Things like whatsapp messages and contacts didn't restore either.
What can do to recover the lost images?
and typically none of it worked to solve the 505 error.
I know this isn't the usual standard of question on this forum but is anyone able to shed some light on my problem?
Does the HTC Backup program, back up images or is that an oversight on my part?
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Paul_TDi said:
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Click to expand...
Click to collapse
check google playstore for undelete software, plenty on there, be careful about how much you install or uninstall.
Dont know if your aware of this, but nothing is ever really deleted, its flagged as safe to be overwritten and hidden from the user, too much installing or un-installing apps will overwite the flagged images.
Paul_TDi said:
ok so it seems that i'm an idiot and htc doesn't back up images on an htc account back up.
I'm now trying to run my phone through recovery software (MagicCute Recovery) but the program won't recognize the phone, I guess because it's not a mass storage device and connects via MTP?
I read a guild to turn on developer mode and then turn on USB debugging but that hasn't made any difference.
If there a way to plug my phone in and the computer to recognize it as a mass storage device?
Click to expand...
Click to collapse
I am sure that when connected to a Linux machine it shows as an external drive...not sure if that helps at all ?
If what i suggest is true then you can run Linux within windows from a USB drive,but clearly your recovery software has to be a linux compatible version.
Just a suggestion rather than fact!
Seanie280672 said:
check google playstore for undelete software, plenty on there, be careful about how much you install or uninstall.
Dont know if your aware of this, but nothing is ever really deleted, its flagged as safe to be overwritten and hidden from the user, too much installing or un-installing apps will overwite the flagged images.
Click to expand...
Click to collapse
Currently browsing play store now, is there any you can recommend?
I wasn't fully aware of how it works but I knew I could recovery most with some nifty software. MagicCute has worked wonders in the past for me.
At least all my music is stored in music play store.
I found a PC based program to scan the phone but the phone requires to me rooted for that, although that was my main reason for joining this forum to root I'm a little apprehensive to do anything like that until I have saved my pics!
Cheers.
Paul_TDi said:
Currently browsing play store now, is there any you can recommend?
I wasn't fully aware of how it works but I knew I could recovery most with some nifty software. MagicCute has worked wonders in the past for me.
At least all my music is stored in music play store.
I found a PC based program to scan the phone but the phone requires to me rooted for that, although that was my main reason for joining this forum to root I'm a little apprehensive to do anything like that until I have saved my pics!
Cheers.
Click to expand...
Click to collapse
Someone else said they had great luck with DiskDigger Pro
Good luck!
Sorry sheppster, completely missed your reply somehow yesterday. Thanks for the suggestion.
Thanks clsa I'll give that a go once rooted.
I'm currently reading, reading watching and rewatching content on the rooting process. Very confusing for a complete and utter noob. A lot of content is spoken as if I have a clue, haha.
But I'm now registered on HTC DEV, all videos and content say to select all other supported devices due to the HTC One not being listed, but it is. I'm guessing HTC Dev has been updated since the guides were posted. Shall I click HTC One or still use other devices?
I installed Android Studio and also JDK which it asked for, but when continuing to install Android Studio I got the following message...
Is this detrimental to the use of the program or can I just continue?
Sorry this thread is going to turn into more of a rooting Q&A.
I now have sync manager working correctly and have made a back up on my laptop which I'm happier with than having something floating about in my HTC Account. So I think I'll go ahead and try unlocking my bootloader.
Well I have unlooked the bootloader now. Successfully? Not sure!
After confirming to unlock it then restarted and kept going round in circles, it's now saying "Android is upgrading" running through 253 apps. Nothing like the XDA video where it just restarts as a fresh phone.
I used the HTC One instructions from the drop down menu in the end.
Fingers crossed at the end of that it's working and I can continue to root.
Well considering I have an early start I've stayed up far too long messing around.
BUT! My phone is now rooted, I did attempt putting a venom rom on but it didn't install properly although I seem to have a large ammount of it's features here and there like being able to boot directly to bootloader or recovery from the power button.
But any way the lapcop software I had appeared to be useless, it found 603 images from various emails and programs files none on my actual pictures. I'm not running disk digger which again has found background images but still 85% left to scan.
I'm not holding out too much hope now as there's been a few files added and deleted to root and also reset again to root.
I'll update tomorrow how it went.
I didn't realise how cheap Disk Digger Pro was, so bought and ran that last night. I think it found touch under 4000 images but again mostly PNG program images.
It did manager to find 41 useful images though. It seemed to mainly pick up pictures which I had recently used on facebook, so annoyingly mainly recoverable images through facebook.
It picked up a lot of signatures from various emails and made a lot of duplicates. Not a bad effort for under 2 quid though.

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