Hi,
Done a quick search and nothing came up so......have diamond and set up on work email account using mail.*********.co.uk this all worked fine until recently, now I'm getting certificate expired error and no mail? Anyone seen this before and know how to fix?
Thanks
Have you checked the validy of the root certificates installed on your machine. Go to start-->settings-->system-->certificates-->root. Check to see none have expired or anything. It would also be worth checking with your work place tech guys. An expired certificate could mean something has changed on their end..therefore causing this problem. Is this an IMAP/POP3 account?
Hi, thanks for the quick reply, the email is from the exchange server, do you mean check the certificates on the device itself or the server?
Check both. Though its unlikely anything on the device is wrong. It must be the server. Id check with the office guys.
Found this on the HTC official FAQ:
Q. I was unable to sync with the Exchange Server and an "Install security certificate/expired" error message appeared on the screen.
A. Contact your network administrator to obtain and install the security certificate on your device.
Hope this helps. My best guess would still be obtaining a newer certificate for your mail account.
Ok, will check it out.
Many thanks.
I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG
I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (
kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
Click to expand...
Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.
I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG
joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.
ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.
exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660
where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.
kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!
kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.
When updating to Froyo, activesync no longer works to Exchange 2007. Anyone experience this?
I have flashed back to stock, it works fine. Then update to Froyo, it gives message about adding the calendar, but then mail just won't sync. Says unable to connect. Also, deleting the account then readding it does not work.
Anyone run into this issue?
I am the Exchange administrator, and all other devices work, older android, windows phones, iPhones, iPads. That's not to say it's not something on the server end, just that it has to be something to do with Froyo.
have you done an adb logcat when trying to setup exchange?
I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.
I've never heard of that being an issue before...I do hate iis7... :-(
It seems easier unless you're looking for something specific and it isn't in the same place. Very frustrating.
I will say that I didn't have any issues adding my nexus to my client's exchange system. They have a vast array of mobile devices connected to it, so if anybody would have a messed up system, it would be me! lol
jawest12 said:
I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.
Click to expand...
Click to collapse
I have the same problem, but the problem still exist, this settings regarding certificates is allready active.. anybody other input?
many many many thanks..
I'm the exchange admin...works fine for me all flavors of Android...
techlogik said:
I'm the exchange admin...works fine for me all flavors of Android...
Click to expand...
Click to collapse
did you see something whit the logcat? can i start it for a specified process?
i try touchdown software and it works.. only whit the intergrated email client it wont work.. i think its something whit the ssl certificate, but i have no idea what is to set..
Hi All,
Every time I try to reply to or forward an email using the Samsung email app, I get a Force Close (The application Email (process com.android.email) has stopped unexpectedly...).
If I switch to the Gmail app, I can forward or reply to emails.
I am using Overcome 4.0 kernel and XWJQ8-Optimized theme/ROM - but I noticed it when I was on pure Overcome kernel and ROM as well.
Any ideas, as I quite like the Samsung email app? I may have to switch to MailDroid, otherwise...?
Thank you!
treb1971 said:
Hi All,
Every time I try to reply to or forward an email using the Samsung email app, I get a Force Close (The application Email (process com.android.email) has stopped unexpectedly...).
If I switch to the Gmail app, I can forward or reply to emails.
I am using Overcome 4.0 kernel and XWJQ8-Optimized theme/ROM - but I noticed it when I was on pure Overcome kernel and ROM as well.
Any ideas, as I quite like the Samsung email app? I may have to switch to MailDroid, otherwise...?
Thank you!
Click to expand...
Click to collapse
Settings of the outgoing mailserver correct ?
Settings
smtp.gmail.com
SSL
Port 465
Should I change to SSL (accept all certificates)?
ETA: made the change suggested there (accept all certificates). Now works.
What is the impact of that change, I wonder? Will google it...
Thank you Dirlan!
treb1971 said:
smtp.gmail.com
SSL
Port 465
Should I change to SSL (accept all certificates)?
ETA: made the change suggested there (accept all certificates). Now works.
What is the impact of that change, I wonder? Will google it...
Thank you Dirlan!
Click to expand...
Click to collapse
Hi,
SSL stands for Secure Socket Layer... gives a secured connection to your mailbox
Cheers
Thanks, I know it means it's encrypted - but I wonder is that my phone not accepting Gmail's certificate? Or is that Gmail not accepting my phone's certificate?
I have noticed, on occasion, that Gmail seems to have an incorrect (out of date?) certificate when I log in from my work laptop, perhaps it's on Gmail's side.
So when I change to 'SSL - accept all certificates', I'm lowering the security levels on my phone and accepting out of date certificates, possibly?
treb1971 said:
Thanks, I know it means it's encrypted - but I wonder is that my phone not accepting Gmail's certificate? Or is that Gmail not accepting my phone's certificate?
I have noticed, on occasion, that Gmail seems to have an incorrect (out of date?) certificate when I log in from my work laptop, perhaps it's on Gmail's side.
So when I change to 'SSL - accept all certificates', I'm lowering the security levels on my phone and accepting out of date certificates, possibly?
Click to expand...
Click to collapse
In a way, yes. AFAIK it's on your side... the server asks for a certificate which is provided by your phone. Guess you'll need to look for an updated certificate if one exists. Maybe some one else knows more about it...
EDIT : I checked Comodo's website and it seems they have a free email-certificate for home-users, dunno if it is for you ?