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I am having a very strange issue:
Whenever I am at home, and my G1 is connected via 3G, I cannot use data or make/recieve calls. If I enable the "Use only 2g networks" checkbox, it reconnects via EDGE and works perfectly. I currently have a service request out with TMO which should resolve in the next 24-48 hours, but I was wondering if anyone had heard of this issue.
TMo has no idea why I'm not getting signal, the problem continued even when I reverted to stock "Cupcake".
Things I've tried:
Reverted to stock firmware and unrooted phone (Didn't work; same symptoms)
Call T-Mobile, they removed and re-added me to network. (Didn't work; same symptoms)
Swapped SIM card at T-Mobile store (Didn't work; same symptoms)
T-Mobile service request in my area (Results pending)
Things I am going to try, but haven't yet:
- Return to stock firmware, reinstall CM 4.2.7.1
- Try an older CM like 4.2.4 or 4.2.5
- Connect to WiFi for data connection, see if this replicates the problem as with 3G
- Enable data roaming.
The fact that it only happens at home leads me to believe it's not a problem with the phone, however I'm more than willing to do more to rule it out.
Phone Specs
T-Mobile G1
Firmware Version 1.6
Baseband Version 62.50S.20.17H_2.22.19.26I
Kernel Version 2.6.29.6-cm42 [email protected]
Mod Version CyanogenMod 4.2.7.1
Build Number DRC83
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings.
Click to expand...
Click to collapse
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
deviant749 said:
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
Click to expand...
Click to collapse
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Ace42 said:
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Click to expand...
Click to collapse
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
deviant749 said:
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
Click to expand...
Click to collapse
Ok post results when you finish.
Ace42 said:
Ok post results when you finish.
Click to expand...
Click to collapse
Rebooted phone between each of these tests:
3G With WiFi enabled: Same result, can't dial out.
Data roaming enabled, Wifi Disabled: No signal at all, 0 bars with "X" symbol.
Stock firmware: 3G won't dial out, forcing 2G works.
Downgraded to CM 4.2.4: Same symptoms.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Click to expand...
Click to collapse
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
rdfry said:
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
Click to expand...
Click to collapse
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Ace42 said:
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Click to expand...
Click to collapse
That's not what I'm trying to do! When I am at home, on a 3G connection, I cannot do ANYTHING. That includes text, voice, data, web, ANYTHING. If i force it to use Edge, all services work properly. This is not acceptable. T-Mobile's coverage map lists me as in a strong 3G area. It SHOULD work.
I dont know what to say, except stay on edge, you alreadt sent a req to tmo.
I am having the exact same problem. Would love to learn what you found out.
Hello I seem to have a problem and I am hoping someone can help. My phone is rooted running Modaco r20 Desire Rom. Radio is ERE27. I have a strong 3G signal in my town with T-mobile. My problem is that for some reason whenever I use data (internet,online gaming, searching using apps etc) the icon will stay on 3G then switch over to H. Sometimes it will stay on 3G and it will not allow any data. I know about the EDGE to 3G issues. I don't seen to have that issue. Can anyone help and or know why this happens?
Usually, when browsing the internet or anything is being downloaded at all - the 3G icon will switch to H. Really only in custom ROMs though, I don't really believe this happens in the stock ROM.. it's not a bad thing or a problem, at least not for me.
Data doesn't completely shut off for me though.
The "H" means you are achieving an HSDPA connnection of sorts. Stock does not have this icon in it, since HSDPA is a form of 3G and they didn't want people getting confused by it switching from 3G icon to H icon.
HSDPA is faster than basic UMTS, aka "3G"... so it is not a bad thing at all.
No idea why you loose your data connection all together when it switches, since it isn't doing anything other than recognizing you have a faster data connection than basic 3G, nothing is actually changing to cause you to lose your connection since it is still the same connection.
pjcforpres said:
The "H" means you are achieving an HSDPA connnection of sorts. Stock does not have this icon in it, since HSDPA is a form of 3G and they didn't want people getting confused by it switching from 3G icon to H icon.
HSDPA is faster than basic UMTS, aka "3G"... so it is not a bad thing at all.
No idea why you loose your data connection all together when it switches, since it isn't doing anything other than recognizing you have a faster data connection than basic 3G, nothing is actually changing to cause you to lose your connection since it is still the same connection.
Click to expand...
Click to collapse
no it is not...
mine does the same thing... i have to twiddle my thumbs and wait when it switches between UMTS and HSDPA... they are different frequencies just like EDGE is on a different frequency...
I don't think UMTS and HSPA are on different frequencies, the same two frequencies are used (alternating for downlink/uplink) for both, those are 1700mhz and 2100mhz.
For some reason I don't have this problem on Long Island, but when I'm in the city this happens the whole time. Might be something to do with the way the network is configured. Basically whenever data is in use, it just says 3G, but as soon as I browse to a site or actually use data, it switches to H within a second or so. I think a stock ROM would technically be doing the same thing, but it just won't show the actual switch, as it doesn't differentiate between HSPA and UMTS in the top 'taskbar.' Although it would probably show this in the phone status screen under settings.
luna9698 said:
[SNIP]
Sometimes it will stay on 3G and it will not allow any data.
[SNIP]
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Click to collapse
The "3G" to "H" (and back) is a "red herring". If it's "stuck" on 3G when you're trying to do data, it means your handset is having issues communicating in the AWS bands for 3G (2100/1700) and the handset hasn't dropped back to GSM/GPRS/EDGE (1900) yet or is attempting to switch frequencies and the associated towers aren't cooperating with the hand-off or the hand-off is failing.
Cheers,
Kermee
gsvnet said:
I don't think UMTS and HSPA are on different frequencies, the same two frequencies are used (alternating for downlink/uplink) for both, those are 1700mhz and 2100mhz.
For some reason I don't have this problem on Long Island, but when I'm in the city this happens the whole time. Might be something to do with the way the network is configured. Basically whenever data is in use, it just says 3G, but as soon as I browse to a site or actually use data, it switches to H within a second or so. I think a stock ROM would technically be doing the same thing, but it just won't show the actual switch, as it doesn't differentiate between HSPA and UMTS in the top 'taskbar.' Although it would probably show this in the phone status screen under settings.
Click to expand...
Click to collapse
I'm in times square. My phone has never switch to UMTS. Either HSPA or EDGE.
also while it's idle it will only use 3G
it will switch to H to transfer data, then revert to 3G
Kermee said:
The "3G" to "H" (and back) is a "red herring". If it's "stuck" on 3G when you're trying to do data, it means your handset is having issues communicating in the AWS bands for 3G (2100/1700) and the handset hasn't dropped back to GSM/GPRS/EDGE (1900) yet or is attempting to switch frequencies and the associated towers aren't cooperating with the hand-off or the hand-off is failing.
Cheers,
Kermee
Click to expand...
Click to collapse
Ok now that makes sense. Anything I can do to help with the hand-off?
luna9698 said:
Ok now that makes sense. Anything I can do to help with the hand-off?
Click to expand...
Click to collapse
Not that I've found. I have this problem BAD here in Phoenix. I never even bothered with WiFi until I got a Nexus, now I can't live without it. I found that sometimes kicking the phone in and out of Airplane Mode sometimes alleviates it being "stuck".
luna9698 said:
Ok now that makes sense. Anything I can do to help with the hand-off?
Click to expand...
Click to collapse
Try setting the US BAND only in phone info.
ram130 said:
Try setting the US BAND only in phone info.
Click to expand...
Click to collapse
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
Which Modaco ROM? If it is Desire, you have to flash the newest radio, and do it after flashing the ROM itself, otherwise you will have major Radio issues... at least that is my, and a fair number of other's, experience.
pjcforpres said:
Which Modaco ROM? If it is Desire, you have to flash the newest radio, and do it after flashing the ROM itself, otherwise you will have major Radio issues... at least that is my, and a fair number of other's, experience.
Click to expand...
Click to collapse
Yeah its Desire rom. I have radio ERE27 right now
Try upgrading to the newest one, 32.26.00.24U_4.04.00.03_2:
http://android.modaco.com/content/g...-online-kitchen-optional-root-insecure-himem/
Make sure you have at least 50% battery before flashing, just download and flash via recovery just like a ROM, do not panic, ever, during the process and do a battery pull, just wait for it to flash, then ask you to reboot, reboot, it will then do the actual radio flashing (you will see a box with arrow screen for a couple minutes) it will reboot on its own into recovery, say "writting" cache with a progress bar for a few seconds. The bar will go away, but the "writting cache" text will not, don't worry it is done, just reboot and then double check it flashed by going to about phone, software, and checking baseband version.
Just remember, can't stress this enough, do not pull your battery at all during this process. And make sure you have at least 50% battery before starting. Flashing a radio is the only way you can brick an N1 right now, and only if you pull the battery during the process, or have a bad download. Speaking of which, I do recommend checking the MD5 sum to make sure it is a good clean download.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
*#*#4636#*#* in the dialer but I don't see US Only.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
*#*#4636#*#* in the dialer. Hit menu button from there.
luna9698 said:
Hello I seem to have a problem and I am hoping someone can help. My phone is rooted running Modaco r20 Desire Rom. Radio is ERE27. I have a strong 3G signal in my town with T-mobile. My problem is that for some reason whenever I use data (internet,online gaming, searching using apps etc) the icon will stay on 3G then switch over to H. Sometimes it will stay on 3G and it will not allow any data. I know about the EDGE to 3G issues. I don't seen to have that issue. Can anyone help and or know why this happens?
Click to expand...
Click to collapse
Same thing happens with me. I'm in Phoenix myself with T-Mobile and running Cyan 5.0.5.3 with EPE54B and baseband v 32.26.00.24U_4.04.00.03_2.
I'll have full bars for 3G and when I goto check the market or anything internet related, the 3G will switch to H and work or stay at 3G and pause with connection error, retry or cancel.
I started having this issue after updating my factory stock radio. Anybody know which one is the stock/default radio IMG is? I'm thinking of downgrading and seeing what happens.
ram130 said:
Try setting the US BAND only in phone info.
Click to expand...
Click to collapse
I did this and it worked great! more consistent and quicker data access doesnt take forever to swith to H like before!
scuzzy19 said:
I did this and it worked great! more consistent and quicker data access doesnt take forever to swith to H like before!
Click to expand...
Click to collapse
I still can't find the way to set it up using US bands only. Any suggestions?
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Have you tried going into your phone settings from *#*#4636#*#* and setting it to wcdma only? I did that on mine not too long ago and no more dropping to edge for me!
-------------------------------------
Sent via the XDA Tapatalk App
andi86 said:
Any solution?
Only GPRS/EDGE does work, if 3G is available, it disconnects automatically until 3G isn't available.
Solution: Set to 2G-Only :-(
Anyone has the same problem?
I didn't have this problem with FRF 72.
Provider: Sunrise Switzerland
Radio: 32.36.00.28U_4.06.00.12_7
Click to expand...
Click to collapse
does it lose complete signal? or does it show 3g still but just not doing anything?
Mine was working at first after flash. Then at about 2am it just kept trying to load then times out. Still shows 3g but just dont do anything. Im hoping its just tmobile messing with their towers... I dont see why it would work at first then not now..
The problem is, that i can only have a internet connection, when the phone is logged in into a gsm or edge network.
as soon as wcdma is available, the phone disconnects from the internet.
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
andi86 said:
the signal is always available, but it looses the internet connection when it changes to 3G mode.
when the phone changes from 2G->3G mode, i see for 1s the 3G icon and then no icon will bi there.
when it changes back from 3G->2G, the EDGE/GPRS icon is visible again.
Click to expand...
Click to collapse
ok thanks for clarification. My problem is different. I think related to phone company.. I still show the 3g signal and even have bars, but the pages dont load and eventually gives me the check your service and try again alert....
So Im hoping soon its working again for me... And I hope you as well figure it out.....
Thank you Good luck!
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Thank you very much, thats the solution!!
Andi
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
ezhangin said:
Had the same issue after update, did *#*#4636#*#* and noticed I was set to GSM only. Set it to WCDMA preferred and now it's good.
Click to expand...
Click to collapse
Thank you. Updated to FRF83 this morning and I've had a full 3g signal, just couldn't pull data all day. Could over edge. Sure enough, GSM only was selected.
AT&T N1.
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
Same issue here.
Switching to WCDMA preferred doesn't work for me though.....any help is welcome
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Lost Dog said:
I'm having the same issue on a non-rooted phone on T-Mobile. No 3G after the FRF83 update. Full bars of service and 3G displayed in the status bar. Dropping to Edge only works but there is no data with 3G.
Click to expand...
Click to collapse
how bout checking your bands in the service menu. so *#*#4636#*#* -> phone info -> press the menu key for more options -> select bands -> choose one appropriate for your region (ie "USA BANDS").
If all else fails do a factory reset by going to the settings -> privacy -> restore factory defaults.. of course do a backup/sync/whatever before just to make sure you can get all your apps back.
There's other ways to do a factory reset via the bootloader .. its under recovery and you press up volume or the trackball I think and you can just select all the clear/erase settings there and that should clear out everything on the phone's internal storage.
The factory reset worked for me (via bootloader) when I upped from update-1 to FRF50 and didn't have any data icon next to my signal strength. Could call out but couldn't get data.
Hope that helps.
jasonpich said:
I think it's a hardware problem with a lot of N1's.
Mine was ok the first 2 months, and later, 3g not working. This is driving me crazy ):
I have tried everything. Change the simcard, I did a reset of the data with my telcon, and nothing happens.
I've seen these problems on many N1's.
I hope google / htc release a fix for this problem.
Click to expand...
Click to collapse
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
blisk said:
Check your APN settings. Do a full factory reset from the bootloader. If nothing works you should call tech support again. Most 3g issues where you have issues with connecting are service/signal level related. I *****ed early about my 3g issues on tmobile and it was the network as they've pretty much gone away with improving the backhaul in my area for HSDPA+ or updates to the phone's radio.
HTC is really really really cool about swapping phones and repairing them. If you feel you have a nexus that has hardware issues call them. I did this 3 times already (one time for minor cosmetic issues with the refurb they sent) and I couldn't be happier about how willing they were to replace/repair the phone. It turns out I really didn't have any issues with them at all.. with any issues with hardware from the second refurbished phone. It was service or software related and I'm happy to say with updates/tmobile service improvements I couldn't be happier with this phone.
Click to expand...
Click to collapse
Thanks blisk, but the thing I don't understand is why Blackberry 9700 with T-Mobile bands, doesn't have problems at all ?
By the way, I rooted my phone , so the thing with the warranty it's complicated
I had it happen last night at work all night, but when i got home i checked my wife's tp2 and it also was doing the same thing so for levity wasn't the phone but tmobile. They started worming the same time also.... I think its tmobile.
Hello, I had the same problem with my imported n1. I'm using the tmobile version non rooted fully stock manually updated to frf83. I did a *#*#4636#*#* and selected wcdma only, rebooted and couldn't connect to my gsm network. Went in again and did a wcdma preferred, rebooted, and I works better, still changes fast to edge and G, but less often, I'm still trying it but I have high hopes its gonna be ok
Mmmm i did have problems with 3G too after pushing FRF83, but i found out that for some reason the APN settings weren't set correctly after the update. In my case the port setting after the proxy of the APN wasn't set, i changed to the correct value and it worked.
In conclusion, check your APN settings.
Just went from FRF72 to FRF83 and it's working fine.
I'm currently set to GSM auto (PRL) in the *#*#4636#*#* and I didn't change it to that after putting on FRF83.
Hi All,
I have a weird issue. My phone seems to be permantently stuck at "H" (HDSPA), it never switches back to 3G. Does anyone know what the problem could be?
It's sucking up my battery real fast.
I'm currently using a Generic Northamerican R3 rom. My phone is the X1a model.
Help would be much appreciated, thanks.
EDIT: I should also add that "Bands" option is set to Auto (both of them). If i play around i can get it to use Edge only, but thats not what i want. Id like it to work as it should, 3G when data is not being used, otherwise H.
download WMlonglife.cab n setting it..i forget the link..u can googling...
to the OP:
here's some info to let you figure out if you actually have a problem at all or not:
H(SDPA) is a data-extension of UMTS = 3G, E(DGE) is an extension of GSM/GPRS (always data, voice is either GSM or 3G). with band-setting, you just choose between gsm or 3g, if you get edge or hdspa for data depends on what your provider is delivering in that area.
standard behaviour with hdspa is to show the icon only if there's actually data transfered, if not it should show the 3g-icon. but some providers break that standard and will always let the phone show H.
so either you have one of those providers and are just complaining about the higher power-consumption of 3G compared to GSM. then normal power-saving measures come into play, search for them, there's a thread for it.
OR you don't have one of those providers, the symbol should fall back to 3G. this would mean you have constant data-transfer going on, causing higher power-consumption. if that's the case, remember what you installed and set to autostart (skype, irc-client, webradio... - web-stuff running in background)
I noticed if I go to the mobile networking settings and have it it on lte/3g if I leave a 4g area, 3g works ok. If I put the toggle specifically on 3g it shows I have 3g, but anytime I tried to search google or access a data connection the signal goes away and gives me the signal with an exclamation point. I tried finding info on this, but didn't see anything when I searched. Anyone else have this issue? I am on Sprint with the 64gb white device. Thanks
I leave mine on 3g due to the lame multiple text issue. It has no problem staying on 3g. Perhaps try updating your PRL/profile and see if that helps.
I don't have 3g either if I set it to 3g only. I don't leave lte service too often to test whether 3g works when it switches on its own. I may have to make a trip to the mountains to test it. I do know that my old Note 2 would loose lte after flashing tons over and over and I would have to flash back to 100% stock the factory reset from the settings app to fix it. I may try this with my Nexus, about time for a wipe anyway.
Factory reset does not fix it. Just noticed that I don't even get 3g when it is set on LTE. I'm gonna go talk to my cellular provider about it.
I don't know why it wouldn't work. You did update profile and PRL also right? Here's some shots of mine and it's working fine.
I have a bad Sim.....I also don't have a phone number as well..... I swiped with an old card I had and my number appeared, I guess I'll be visiting the store tomorrow to get a new one. Maybe it'll fix my 3g. Its also not wanting to let me pick 3g as an option now, just stays on LTE.
KB112 - Are you on sprint also? I updated prl/profile and no luck still. 3g still works if I am on lte and go into a 3g zone, but if I toggle it to 3g only I get no data. Wondering if its a sprint thing or a lollipop bug on Sprint, or a bad sim, missing feature activation.
Bluemgt06 - did a new sim fix it for you?
Sorry, didn't see this earlier. But yes, I am on Sprint. My 3G would work fine if I set to 3G only. Not sure why yours has issues with this?
Oddly I tried it today and it started working. I think it could have been some kind of issue with the tower/upgrades or a bug that a reset may fix on occasion perhaps.