[Q] Sprint VVM quit working on CM6.1 - Hero CDMA Q&A, Help & Troubleshooting

as of a few days ago my Sprint VVM was working just fine over wifi, & all of a sudden i was getting a VM notification icon in my notification bar, i tryed to open Sprint VVM, but nothing was there except a option "saying" a voicemail cannot be downloaded, click here to call voicemail, which made me dial my voicemail, so...
i sent myself a VM & a message came up saying "the message will be delivered when a data signal is available", which means now i can only get my VVM while on 3G, not wifi.
any ideas why this all of a sudden is happening?
im using the latest VVM, & have tried to uninstall & reflash the Sprint_VVM_Update.zip, & still getting same results

jcj77d said:
as of a few days ago my Sprint VVM was working just fine over wifi, & all of a sudden i was getting a VM notification icon in my notification bar, i tryed to open Sprint VVM, but nothing was there except a option "saying" a voicemail cannot be downloaded, click here to call voicemail, which made me dial my voicemail, so...
i sent myself a VM & a message came up saying "the message will be delivered when a data signal is available", which means now i can only get my VVM while on 3G, not wifi.
any ideas why this all of a sudden is happening?
im using the latest VVM, & have tried to uninstall & reflash the Sprint_VVM_Update.zip, & still getting same results
Click to expand...
Click to collapse
been happening to people on and off.

jcj77d said:
as of a few days ago my Sprint VVM was working just fine over wifi, & all of a sudden i was getting a VM notification icon in my notification bar, i tryed to open Sprint VVM, but nothing was there except a option "saying" a voicemail cannot be downloaded, click here to call voicemail, which made me dial my voicemail, so...
i sent myself a VM & a message came up saying "the message will be delivered when a data signal is available", which means now i can only get my VVM while on 3G, not wifi.
any ideas why this all of a sudden is happening?
im using the latest VVM, & have tried to uninstall & reflash the Sprint_VVM_Update.zip, & still getting same results
Click to expand...
Click to collapse
I've seen somewhere Sprint was addressing this issue. The best thing to do is simply wait it out.

alternative visual voicemail apps that work well: google voice and youmail

Related

Question about Visual Voicemail

So let's say I want to actually set this thing up for Visual Voicemail. An AT&T Rep that I talked to said that it requires Data to Function. So I guess my question would be would VV Work with Wi-Fi Only or does it have to be connected to the Actual Data Network that I always have turned off considering I can't afford more than the $15 plan for data.
Should still function. Your VM would just be left on the network until you get data service back, and then you'd get the notification. Kind of like when you receive a text message and have no reception. You get the message once you're back in service.
Don't quote me on that though. Just thinking logically.
Visual Voicemail only works with network data and not wifi. If you keep your network data off, you won't see it in the application until you turn network data on.
A nice free way to have visual voicemail is to setup a google voice account.
Have it link to your existing number, and set your phone up to use the voicemail service.

Visual Voicemail Not In Unlimited Plan

Just got off the phone with AT&T. I have an unlimited LTE Data and apparently I don't have visual voicemail because its only on the 2GB & 4GB data plans. Can anyone else confirm this? Attached is the image my phone gives me when I try to set it up.
I have the unlimited LTE data plan and visual voice working...
Sent from my HTC Vivid via Tapatalk
slimslim said:
I have the unlimited LTE data plan and visual voice working...
Sent from my HTC Vivid via Tapatalk
Click to expand...
Click to collapse
Did yours work from the start?
I'm clueless as to why my own doesn't work then.
The AT&T visual voicemail service was automatically removed from my account to my surprise, when I switched from Blackberry (unlimited Blackberry data plan) to HTC Vivid.
I had to call AT&T to have them re-instate the service.
htcfan_ said:
Did yours work from the start?
I'm clueless as to why my own doesn't work then.
Click to expand...
Click to collapse
Pretty much... Yes from day 1.
Sent from my HTC Vivid via Tapatalk
visual voicemail
I had to call at&t to have service switched to LTE, it was a quick phone call and after that my phone ran faster, I got to keep my unlimited grandfather, and had vis voice working ... Remember to restart your phone .
It depends on where u buy the phone whether or not it works right off.. I got mine at b_ buy .
Visual Voicemail is included on all LTE phones. Call ATT and have them reinstate/readd it...
Just wanted to let everyone know, I got it working. I was apparently on a LTE data plan with no visual voicemail, according to the customer service rep., so the lady switched me to an unlimited data plan with LTE. Thanks to everyone that helped!
Sent from my White HTC VIVID using XDA App
What Exactly Is Visual Voicemail?
This may seem like a dumb question, but whenever I get a voice mail message, this Visual Voicemail pops up. I doubt I need it, but just what does it do?
brucegil said:
This may seem like a dumb question, but whenever I get a voice mail message, this Visual Voicemail pops up. I doubt I need it, but just what does it do?
Click to expand...
Click to collapse
Found the answer on the AT&T web site. This is for people who get a lot of voice mail messages and need a way to easily view the messages before responding.
I don't even use the Visual voicemail on my phone. Google Voice is free and will transcribe my voicemails to SMS. It would be nice if I can change the Visual Voicemail icon in the phone screen to do something else.

Verizon Moto X on T-Mobile - Visual Voicemail Issue

I am using the Verizon variant of the Moto X on T-Mobile and cannot get any visual VM services to work- I have tried YouMail and GV, and tried to manually set up both and I get an error that states "call forwarding cannot be set up while roaming"
I am sitting smack dab in the middle of Tmo LTE. Is there a way to by pass that. No matter what I try all voice mails are just stuck at the carrier.
Thoughts?
Thanks
If I insert a friends sim card, and link my GV acct, can I put sim in and link still, or will his number be stuck to GV?
Have you updated to 4.4.4?
Pre 4.4.4 the Verizon version didn't work well with GSM.
I have the same phone with 4.4.4 and downloaded the T-mobile visual voice mail app from Google Play and everything works fine. I'm not familiar with a Google Voice setup but my visual voice mail works with my t-mobile number.
Verizon seems to have blocked Google Voice on the XT1060. I tried setting it up and it wouldn't work on either a T-Mobile SIM or Verizon SIM. They're forcing you to use Verizon Visual VM, but I'm not sure what exactly is causing it. With a Verizon SIM, the error message is different. It basically says that the phone can't be setup for GV.
There are Verizon permissions in system related directories, so that's probably how.
No idea what I did, but we went camping this weekend and I was roaming most of the time, didnt make any calls or anything.
However I did miss a call today and sure enough, I received the VM on google voice. All is right in the world now, no idea how i fixed it though.
Please post questions in the Q&A section
Thread moved

Nexus 5 T-Mobile $30 Prepaid Plan with Hangouts & Google Voice

IF YOU EVER WORRY ABOUT USING UP YOUR 100 MINUTES AND DON'T WANT TO SET UP A SIP ACCOUNT, KEEP READING.
***THIS APPLIES IF YOU HAVE A GOOGLE VOICE NUMBER THAT YOU CONSIDER YOUR PRIMARY NUMBER***
So I know everybody and his/her mothers already knows about the beauty of Tmo's $30 prepaid plan, which comes with 5 GB of LTE data (2G after that), 100 minutes, and unlimited text. I just wanted to add a tip that I thought might come in handy.
My personal situation is the following:
--->Tmo subscriber with Nexus 5 and two phone numbers: Google Voice and Tmo. (I have LTE coverage virtually everywhere I live. No hit or miss.)
--->Ported my old Sprint number over to Google Voice. This is the only number I give out. I don't mind not having full MMS functionality just yet (I can receive MMS from other Tmo subscribers). My Tmo number is just linked to my Google Voice account.
--->I have Hangouts and Google Voice apps/extensions installed everywhere and anywhere: Nexus 10, Nexus 5, laptop, work PC, etc.
--->I have a yearly subscription with Skype ($30/yr) that I use to make calls over LTE. I like the integration with my phone, especially when I use Google to make calls with the "OK Google" detection. The Skype Dialer always comes up as an option, and I'm allowed to decide whether to make calls over Skype or via the phone. (This allows me to show either my Google Voice number or Tmo number).
So my personal setup usually involved answering the calls over Hangouts via my PC, since I always had access to the internet via WiFi or LAN.
But now with the Hangouts and Google Voice integration, I let Hangouts ring whenever people dial my Google Voice number, and I set Google Voice to not ring my personal Tmo number anymore. Whereas I used to debate about whether or not to set up a SIP account, now I don't need one. Hangouts will automatically ring my phone whenever people call my Google Voice number, and whenever I answer the calls, they are automatically answered over LTE. No more worrying about using up my 100 minutes.
This, of course, depends on the user having guaranteed LTE, HSPA+, or even decent 3G everywhere.
With regards to the Skype subscription, I may or may not get rid of it. I like being able to dial using my voice, and the Hangouts Dialer currently doesn't appear as an option for making calls whenever I issue the voice command.
Hope somebody found this useful. Comments welcome.
Been doing something similar since Google updated Hangouts—particularly since my home office is in the basement and I get poor T-Mobile (same prepaid plan) coverage there. Go Google!
BinkXDA said:
Been doing something similar since Google updated Hangouts—particularly since my home office is in the basement and I get poor T-Mobile (same prepaid plan) coverage there. Go Google!
Click to expand...
Click to collapse
Sounds like a plan! I just hope that the devs can hammer out a few of the minor issues with Hangouts, specifically the lag. All in good time though. Happy to have what I got so far!
I also disabled forwarding to my sip did and tm #. Hangouts/GV is doing just fine on its own.
Does someone knows if the Google Voice app now can be uninstalled? Will I be able to make and receive calls with my Google voice number from the Hangouts without G.Voice app?
denis_y_s said:
Does someone knows if the Google Voice app now can be uninstalled?
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Click to collapse
You shouldn't uninstall the voice app as it's still needed for other apps trying to use a dialer.
jnbanda said:
I just hope that the devs can hammer out a few of the minor issues with Hangouts, specifically the lag.
Click to expand...
Click to collapse
Outside of call setup, I have no lag! That said, Hangouts does seem to use FAR more of the battery for calls compared to the built-in Internet calling.
denis_y_s said:
Does someone knows if the Google Voice app now can be uninstalled? Will I be able to make and receive calls with my Google voice number from the Hangouts without G.Voice app?
Click to expand...
Click to collapse
I guess it depends on how you want to make and receive calls.
I uninstalled the Google Voice app because it no longer receives my SMS messages. The messages automatically get forwarded to Hangouts.
Furthermore, I don't make calls using the stock dialer app, so I don't have a need to make calls from my phone via Google Voice. (I don't need Google Voice to generate an automatic number for the person I wish to call anymore. This issue led me to saving two numbers for every contact: one labeled as their "true carrier" number, and one labeled as the Google Voice assigned number that I would see on my phone.)
If you still intend to make calls using the stock dialer, I'd say leave Google Voice installed. If you don't plan on making calls through the stock dialer anymore, but instead wish to make and receive calls via Hangouts only, then it should be OK to uninstall.
***NOTE: Be sure to check the two boxes in the Hangouts App settings labeled "Incoming Phone Calls" and "Messages" under
Settings->"[email protected]". If you don't want your phone to ring twice for every call, you need to disable forwarding of calls to your carrier number through the Google Voice website settings, under the tab "Groups & Circles". Be aware that your phone WILL NOT RING THROUGH THE STOCK DIALER APP ANYMORE if you disable the call forwarding. It will ONLY RING THROUGH HANGOUTS, which requires an active internet connection.***
BinkXDA said:
Outside of call setup, I have no lag! That said, Hangouts does seem to use FAR more of the battery for calls compared to the built-in Internet calling.
Click to expand...
Click to collapse
Hmmm.. Interesting. The only lag I see is in the amount of time it takes to launch the app and allow me to open up/tap a conversation. At first I had a few crashes when I would try to open up a convo pretty fast, like immediate tapping on the screen as soon as Hangouts launched. The crash issue seems to be resolved with the update. Perhaps it is an issue with my personal setup. I'm running rooted/stock/Franco kernel/Dalvik.
Still uses minutes
I have been making calls through the hangout dialer and have confirmed that the call is going out as my Google Voice number. The problem is that it still uses minutes. I just got off the chat with a rep at T-Mobile and she confirmed that on the $30 T-Mobile plan VOIP and wifi calling still use minutes.
Is there any way around this?
seagood3 said:
I have been making calls through the hangout dialer and have confirmed that the call is going out as my Google Voice number. The problem is that it still uses minutes. I just got off the chat with a rep at T-Mobile and she confirmed that on the $30 T-Mobile plan VOIP and wifi calling still use minutes.
Is there any way around this?
Click to expand...
Click to collapse
I have the same plan. Hangouts does not use your plan minutes—just data. That said, T-Mobile does have a special Wi-Fi Calling option, which does use minutes, but it’s not available on the N5, at least not at this time.
BinkXDA said:
I have the same plan. Hangouts does not use your plan minutes—just data. That said, T-Mobile does have a special Wi-Fi Calling option, which does use minutes, but it’s not available on the N5, at least not at this time.
Click to expand...
Click to collapse
Are you rooted or something? I have a moto x and running 4.4.4. I just put $10 dollars into my account yesterday and have using google hangout dialer exclusively and now am down to $3. I had a chat with T-Mobile just now and the rep confirmed that it does use minutes. What am I missing here? The rep even credited me $7 for the confusion that I thought it would use data not minutes. She said that on the post pay plans it does not use minutes.
seagood3 said:
Are you rooted or something? I have a moto x and running 4.4.4. I just put $10 dollars into my account yesterday and have using google hangout dialer exclusively and now am down to $3. I had a chat with T-Mobile just now and the rep confirmed that it does use minutes. What am I missing here? The rep even credited me $7 for the confusion that I thought it would use data not minutes. She said that on the post pay plans it does not use minutes.
Click to expand...
Click to collapse
Nope. Not sure what’s going on—unless somehow your T-Mobile number is involved. Hangouts simply uses data so I’m uncertain why your minutes are being decremented.
BinkXDA said:
Nope. Not sure what’s going on—unless somehow your T-Mobile number is involved. Hangouts simply uses data so I’m uncertain why your minutes are being decremented.
Click to expand...
Click to collapse
I even tried putting it in airplane mode and turning wifi on and it wouldn't connect. Can you do that and it works?
seagood3 said:
I even tried putting it in airplane mode and turning wifi on and it wouldn't connect. Can you do that and it works?
Click to expand...
Click to collapse
Weird. I don’t have cell service in my basement, but do have Wi-Fi there, and I have zero issues making calls from Hangouts.
Is there a way to purchase this plan before going to the US? I'm planning a trip and will need this as soon as I arrive.
Thanks in advance!
ps: I already have a gv #, everytime I travel to the us I have to go to a mall, explain that I need a short term plan, get the sim chip, wait for it to work, call t-mobile complaining that I've run out too quickly... lol
seagood3 said:
I have been making calls through the hangout dialer and have confirmed that the call is going out as my Google Voice number. The problem is that it still uses minutes. I just got off the chat with a rep at T-Mobile and she confirmed that on the $30 T-Mobile plan VOIP and wifi calling still use minutes.
Is there any way around this?
Click to expand...
Click to collapse
The only way this would be happening is if you're not really using the hangouts dialer, but using the Google voice app which integrates with the regular dialer on the phone. In that case it will use minutes, because you're using the regular dialer (ie minutes) where calls are being routed through to Google voice.... not the same as using the hangouts dialer directly.
seagood3 said:
I have been making calls through the hangout dialer and have confirmed that the call is going out as my Google Voice number. The problem is that it still uses minutes. I just got off the chat with a rep at T-Mobile and she confirmed that on the $30 T-Mobile plan VOIP and wifi calling still use minutes.
Is there any way around this?
Click to expand...
Click to collapse
If you use Hangouts to dial phone numbers, it should not use your minutes. I had this $30 T-Mo plan for a while now and been using it with the 5GB just fine.
One way to check is using the Android Phone Dialer app (NOT Hangout dialer) and dial...
1. Check for minutes: dial #646# (#MIN#) then hit the talk button
2. Check for data usage: dial #932# (#WEB#)
You should see your data usage going up and talk minutes should remain low.
I would make sure hangouts and voice are updated and that you have hangouts dialer installed. Make sure that under settings in hangouts is showing your gvoice number and if you open voice that it let's you know that hangouts had taken over. Use the dialer to make a call that will be easy for you to see the caller ID. Your gvoice number should show up.
i dont have GV....
i do have Tmo $30... i love i can call everyone now over LTE since now calling my parents once wont kill my 100 minutes....BUT, people i call see "UNKNOWN" on their caller ID when i called via Hangouts... thats the only thing that sucks for me because most of people wont answer those types of calls, i have to text them before calling saying to expect it.
wish there was a way to set a ANI number on hangouts to show my number

missing/disappearing calls with tmobile s6

Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
Click to expand...
Click to collapse
Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
Click to expand...
Click to collapse
happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.

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