Database Develop

Help!! Phone won't charge.

I tried to soft reset my tytn II in the dark, and accidently put the stylus into the usb/charging slot and somehow screwed up my phone. It will not charge, or connect with my computer. Any suggestions?

OMG! I did the same thing, but luckily i didn't do further damage except the copper parts become bent
HTC should have done something about this! i am sure many other users did the same
can u take it back to your supplier for warranty claim?

same problem here...
i could bend back the copper contacts with a WOODEN (!!) toothpick (dont steer around with metal in there....)
Looks like i tried to reset the device in darkness last night and fumbled around in the usb jack.
Damn... really bad position for the reset-button!

Same issue here-- though some chargers now work, some don't. My phone will charge with my OEM charger and usb to computer, but not my 3rd party wall charger or my car charger. Aaargh

Same Problem Here
Check out this thread at AT&T Forum regarding my attempt to get a replacement phone.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=65536

I got mine replaced at the store. I was under 30 days and was lucky.
I am going to order one of these:
http://www.eforcity.com/silicone-mini-5-pin-plug-for-motorola-v3-2-pc-smoke-cmotv3xxpc01.html
it should fit. i also heard that certain verizon phones have rubber usb plugs on them. I may just stop in a verizon store and see if one fits. My tmobile wing had one on it and it worked great to protect the usb port.

Well...I did the samething last night. Tried to soft reset my phone while driving in the dark. Luckily I've had my tilt less than 30 days, called and now all I have to do is go to the AT&T store for a replacement....Also, I'm going to pay 10% restocking fee so I can get an extra battery and charger...W00T!!!!! I actually saved about 50 bux

One way to avoid doing this in the dark is to flip the phone upside down, locate ExtUSB socket with your left index finger, keep your finger over the socket and slide your stylus down your finger tip. Of course the easiest way is to turn a light on.

wizzzard said:
One way to avoid doing this in the dark is to flip the phone upside down, locate ExtUSB socket with your left index finger, keep your finger over the socket and slide your stylus down your finger tip. Of course the easiest way is to turn a light on.
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true, but for those of us with this problem already, it is too late

Luckily, I tried a newer charger, and my car charger, and they both work. As far as connecting to my computer, I have to use my Y cable that was included with my old 8525. I'm still pissed, and I have a TyTn II and not a tilt, so warranty will be a pain in the ass, considering I have to send it to the UK. If it starts to act up, I will have to send it in, and if I get it fixed, I will definitely buy one of those plugs from the above post. Thanks for all the replies, and good luck to everyone with this problem.

Lesson # one don't put things in holes in the dark in bed

Well, good news is ATT is sending me out a replacement phone for free since I am still under warranty (outside the 30 days, but inside the 1-year). Now I just need to re-flash back to OEM status so I don't get busted on the return...time to test out the "Idiot's Guide to Re-Flashing Back to Original ROM" and see if it does me right.

Heijdemann said:
Lesson # one don't put things in holes in the dark in bed
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Click to collapse
that's why I have so many kids!?! anyways I had my phone charging in my car and it fell of my seat onto the floor. the nezt day I noticed it wasn't charging (tytn 2 no easy warranty fix) I then noticed that inside the usb thing is a black plastic piece with the small metal connections. the black piece was bent a little on one side so I removed the battery took a pair of tweazers and bent it it straight again than I took some forced air in a can (for a computer keyboard) and blew in there to make sure none of that cheap plastic shredded and got in the way of the metal connections. it looked like after I used the tweazers some of that black plastic chipped off (very small pieces) anyways after that it worked perfectly. hopefully this will help others

well it seems i messed up now and stuck my stencil in there one of the small Metal wires is out of whack now ad some chargers work and some dont did anyone get a plug yet?

pissed
so I live in metro detroit with a tytn 2 not a tilt. after I stuck my stencil in there it seems my car charger don't work. when charging with my audio adapter its flaky losing some power, maintaining, gaining some power. but when I use my wall charger with no adapter it charges!! if you put the kaiser flat on the table I see by 2nd wire (in the hole) is bent down(whereas the others are up) and its sitting in the middle of the whole.(my buddy told me to use a needle and a magnify glass because the 2nd wire was actually bent all the way down but I got it in the middle after messing with it. when that one wire was out of whack my car charger gave me a red constant light (no charge) after the stencil incident. I hope all that helps somebody! anyways so I call HTC first they tell me that's not covered under warranty. Then they tell me I have to send it to houston tx for 3 weeks. Then they tell me it will cost $300 usd to repair!!!! this is insane for a little miniusb piece that got hit once with a stencil. it probaly cost 22cents. what is everyone else doing? I think if I can get that metal piece to stick to the top it'll be fine. I just switched to att and I have 6 days until im locked to a 1yr contract I could buy a tilt for 250 or whatever but id have to sign a 2yr contract.

I stuck the stylus in the USB port as well but luckily I didnt seem to do any damage. I did bend it a bit but with some gentle pressure in the opposite direction it went back into place. I havent had any problems charging or syncing since then, so it seems I got lucky. Just gotta hope I dont do it again, lol.

ya the black piece as a whole seems to be able to bend a little but if u mess the little little metal connections in there you're gonna have problems

Hi, this is my first post and I hope to help someone. I had the same problem with my phone, it charged with the home charger and in the cradle but the car charger won't work. using a close light and a magnifier I could notice that with the phone with the screen upside looking at the usb connector that the pin al the way to the right was flat and a tip was showing as opposite to the others. I returned it to the former position and voila!! it works. I hope to help someone.

Broken miniUSB on device!

So i took off my siedo case just to clean the dirt and other stuff between the case and my kaiser (which i do about once a week) and i noticed that my mini USB port on my device is CRACKED!!
I didn't buy the warranty the ebay seller offered me from SquareTrade, its an ATT Tilt, so do u think ATT would honor the warranty?
This is the best pic i could get using my brother N82...

Any chance that happened while trying to blindly reach the reset hole with the stylus?
Very common mistake!
Just try to bend it upward (carefully) with a plastic or wood toothpick or something like that and it should be ready to go. Don't use a metallic object.
Good luck!
Rayan

fone_fanatic said:
So i took off my siedo case just to clean the dirt and other stuff between the case and my kaiser (which i do about once a week) and i noticed that my mini USB port on my device is CRACKED!!
I didn't buy the warranty the ebay seller offered me from SquareTrade, its an ATT Tilt, so do u think ATT would honor the warranty?
This is the best pic i could get using my brother N82...
Click to expand...
Click to collapse
at&t specifically states that warranty is extended only to the original purchaser. Was the phone ever used prior to your receipt? If not them you can probably get by if you play dumb about the original pruchase date as all Tilts are still within the 12 month purchase whindow.

i bought it on ebay for $400 with $30 dollar shipping and it was stated "LNIB" like new in box. But what was funny was when i recieved it the imei on the device doesn't match the one on the box so either could be some funny business or a refurb device with a new box.
anyways after i posted this i was sitting in the library and i used a mechanical pencil with the led sticking out to push it back to place. It's syncing with activesync sporadically, will work then won't work, don't know if its do to this crack or my activesync could be busted (running windows through fusion on a mac)
Its charging fine right now and you can barely tell its cracked, other than one of the metal pins sticking out, i tried to push it back in with the led but the led kept breaking.
I think what caused it was the other day i was driving and had TomTom going and i plugged it into the car charger and put it in my center console. Theres a little edge on both sides of the center console and the charger was resting on it so i think thats what caused it.
If it does completely break off, I can definitely play the retarded stubborn customer and harass ATT till they fix it, I've got experience with these kinda things

Kyphur this happened to me yesterday also, but the whole piece came off... so the pins are hanging in the air... but im still able to synchronized and charge it.
do you think att will honor this one too?

i also cracked mine recently, when i pushed the stylus into the wrong hole =P
i managed to push the thing back into shape gently, and it would charge with the charger and sync with the supplied cable, but i found that it wouldn't sync with my retractable 3rd party cable, and also that if i tried copying files to/from the miniSD card with the supplied cable, the files and the card would become corrupted. this may have been because i used a screwdriver to push it back into shape...
anyway in the end i had to send it and for whatever reason, the service center kept on sending it back saying it "worked", even though when it came back neither my laptop nor the computers at the store i bought it from could even recognize the device. finally at the 3rd sending back they replaced the motherboard and now it works again.

my 1 cent about N7 built quality

i kinda dissappointed with the scratch resistance of nexus 7. i use moko case since i bought the nexus but now i find a soft scratch on my screen. I use it moderately, i keep it in my bag inside the case, i never knock the screen with any hard object, so the only thing i could think off that can scratch my screen is when i wipe the screen using my clothes and the dust scratch it. What makes me disappointed is, N7 is advertised using gorilla glass (or at least protection from corning if i'm mistaken), is it really that easily to scratch? My nexus S screen has no scratch whatsoever except a crack on where i dropped it which is acceptable because it's my mistake, but i use my N7 carefully and i still manage to scratch it. Did anyone have the same issue?
My next issue is a little dent on the side of the N7. Like i said earlier, i used it moderately (not too careful but not careless). I did place my N7 inside a bag with other stuffs (my phone, wallet, maybe some coin in there), i keep it inside the moko case, it did expose the side of the N7 (which makes me think to buy another case), but even my naked nexus s made from plastic did not have any dent other than when falling from my hand.
My next issue is my N7 is not charging properly, might be from the power outlet or from the N7 itself. I was travelling to Los Angeles, Las Vegas, San Fransisco and i notice that my N7 is not charging when i plug it to the power outlet using the original N7 charger. I need to turn off my N7, unplug the microUSB cable from my N7, and then re-plug it in order to be able to charge it. And when i turn it on again, it stop charging. Sometimes it keep charging even though it gives no charging indication sometimes it not. It kinda doesn't make any sense to not be able to charge from the wall power outlet (not from PC usb) while my sister can charge her ipad just fine and his husband can charge his asus transformer prime just fine. It happens not only in 1 hotel but from many hotels and many other cities. Well, i can charge just fine in my house but yesterday i find out that my N7 suddenly stop charging when i play a game, i have to re-plug the cable in order to make it charged again. I want to send it in for a replacement, but i afraid it will charge me a fees because of the screen scratch and the dent thingy.
overall, i'm so not impressed by the built quality of the N7. the tablet itself offer perfect user experience.

Can't speak first your first 2 paragraphs. But the last one I might have an answer. I notice you are from jakarta, and you travelled to america and complained about the charging issues there. Well; I'm not sure what outlets you have in jakarta but im almost positive it's not the same as North America. So I assume you were using an adapter. Regardless of what adapter you have and what not; it's not going to charge properly no matter what the adapter papers say to you. My girlfriend has a kobo vox and we went to europe back in june and we charged it there and it would last at the max maybe 2-3 hrs when it's supposed to be rated at 7 hrs constantly on with wi-fi.

nah, i live in NY, i order it from play store. =(

saryu said:
nah, i live in NY, i order it from play store. =(
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Click to collapse
alright then i have no idea. return it i guess?

Holy wall of text, Batman! O_O
Sent from a telegraph via my blood, sweat, and tears

Random Select said:
Holy wall of text, Batman! O_O
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That's the Twitter effect, anything more than 140 characters and your brain seizes up, come back and join the real world.
At the OP re scratches - using your clothes to wipe a class surface is never going to be a good thing, you have no idea what might be on them, tiny bits of grit for example can scratch your screen easily. It's common sense to protect your investment by using a screen protector and when you can buy one for next to nothing it's surely a no brainer?

Fist off the screen is like any other gorilla glass screen its not scratch proof its scratch resistant. Its was probably sand that got your tablet should of bought a screen protector. Erica on xda TV has a really good video on it explain just about everything about glass tempering here is the link.https://www.youtube.com/watch?v=TfgKLwGnOZs&feature=youtube_gdata_player.Well next I'd say to do is check the cable and charger there can be issues there. It also could be a charging issue from the charging port or cable corroding it happened to my galaxy nexus and it I just bought the dock and use the pogo pins for charging.
Sent from Pallet town on my nexus 7.

Careful, the N7 doesnt have Gorilla Glass at all, it has "Scratch-resistant Corning Glass"
http://www.theverge.com/2012/7/9/3148353/reminder-galaxy-nexus-does-not-have-gorilla-glass
http://www.google.com/nexus/#/7/specs
The charger issue seems odd to me, I've only heard of issues so far when using third party chargers which are too weak.
And the dent is odd.. Horrible luck possibly? I know i have dents like that on my laptop from things smacking the corner of my messenger bag (like a subway turnstyle) so I keep my N7 in a hard case. I dont trust those book style cases for real protection :|

Looks like I'll have to report this to my boss we will get on these issues right away
Sent from my Galaxy Nexus using Tapatalk 2

Try switching to another USB cable these new cables are pretty terrible and can crap out on you. I have some that charge but don't pass data anymore and some that don't charge or do anything else.

Even though it's just hardened glass it's still created almost the same way and still scratches with sand. I think the moral of this is always use a screen protector no matter what. And that charging issue will most likely be replaced by Google for free if you bought it from the play store. Here is the Google play numbers device help line number (855) 836-3987 I'm pretty sure its a 100% toll free.
Sent from my SAMSUNG-SGH-I747 using xda premium

Probably sands that scratched your screen :$
Seriously, I would suggest you to call google for a replacement. You can find their number on google.com/nexus
Sent from my Nexus 7 using Tapatalk 2

Dropped my nexus 7 one to many times

So i droped my nexus last night it bounced off my night stand on the way to the ground and when i picked it up it was off. figured wtf hitt the button.
nope it stayed off
press and held the buttons and tried to get it to reset ect. no go it was dead. connected it to the charger and tried again. got a back light but nothing else.
so did the non tech thing (smacked it a few times and pressed the power , came up flaky screen was kind of scrambled. great i trashed my nexus by droping it.
so called Google they made me do all the stuff i already did, no surprise its dead.
they told me to call asus for support. , went to asus site they wanted my sn to make a case, couldn't find find it i know i registered it. they told me i would need to send it in they would charge me 65 to issue a new serial number WTF! and then if the repair was not in warnty it would cost 165 to fix the nexus. 65+165 is more than a new nexus 16 (what i have). so i said thanks but no thanks.
so as i sat and stared at my paperweight i thought why not. i got a razor blade and a butter knife. used the razor to crack the edge of the case off and then popped the back off with the butter knife.
looked around and noticed those wonderful overworked china drones routed one of the wires for the battery round the backside of a plastic support pin. this made the wire very tight and it pulled the connector off the main board on one side of the battery connector creating a short. i pushed the wire on the right side of the support pin and reset the power connector and bam nexus back to life.
so if you dropped your nexus and it boot loops and or just wont turn on when off the charger. open it up and check the battery wires bet you got the same cross eyed Chinese tech and the battery unplugged itself

Thanks for the tip. I use a TPU case for my Nexus 7.
Sent from XDA app

Drop it (multiple times), smack it around, then take a RAZOR BLADE to it?! Good lord.
No surprises here.... None at all....

Cool story bro. Glad you fixed it. I fix most of my stuff too. I'm a techy guy and probably more qualified then the drones that work at the factories.
Just like my wife's Samsung Netbook (back when netbooks were cool). She insisted taking it out by the bonfire where some friends and I were drinking. I told her countless times to take it in before a full glass of red Merlot gets dumped right in the keyboard. She runs inside and plugs it into the wall??!!!
I took it apart and cleaned it up but the keyboard was hosed. I called Samsung for a replacement keyboard but they wouldn't sell me one. I had to send it in. When it got there, I got a call about purple stuff in there and thus the warranty was voided. I said yeah no ****, I told you guys we dumped wine in there. She wanted to charge me $75 for the keyboard and $125 an hour. I laughed and said I only paid $220 for it, for $200 I'd rather buy a new one and see if the old one would Blend.
Bought the keyboard off eBay for $16 and she still uses it like 4 years later.
Sent from my Nexus 7 using XDA Premium HD app

player911 said:
for $200 I'd rather buy a new one and see if the old one would Blend.
Bought the keyboard off eBay for $16 and she still uses it like 4 years later.
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so...many.....lols :laugh::highfive:

I use a TPU case for my Nexus 7.

I dropped mine the day I got mine and the casing slightly popped open but luckily for me,easily popped back in. Been repping a TPU case ever since!

cnat
you shouldn't do that

Get a case, but the story was inspiring
Sent from my One V using xda premium

Electric shock when charging.

I noticed this today, on the train with phone charged and kept getting a tiny electric shock on my arm when holding phone with left hand and putting right arm on an arm rest which I'm not sure what it was made of. They were just little sharp pains.
Then made a call and the shock was going through my ear which was a little painful. I removed the charging cable and everything is now fine.
Obviously this should happen. I'm using a charger I bought from eBay from a UK company, its a mercury charger (usb741uk). Need to see if the same thing happens with my genuine HTC charger.
Wonder if it's the charger or the phone.
Sent from my HTC One using Tapatalk 2

Something similar happens to me if I'm holding my phone while it's charging and I'm also touching my heater (don't know if that's what it's actually called in English) that's made out of cast iron. This also happens with other phones (one s, galaxy nexus).
My guess is that by touching something metallic you "complete the circuit" and the current passes through you.
It's absolutely normal.
Sent from my HTC One using Tapatalk 4

No its not, they would never pass certification if you received a shock whilst using it on charge
Buy a decent charger...............................................................

L0rdNels0n said:
No its not, they would never pass certification if you received a shock whilst using it on charge
Buy a decent charger...............................................................
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Click to collapse
This is correct, it appears the charger is not properly isolated from the mains, there's no way it would pass British certification.
Throw it away and buy a proper one.

The charges I am using are official ones that came with the phones and they still give me a little jolt if I touch cast iron fixed to the wall. These are both htc and Samsung official charges. This even happens when i hood the charger from me wireless router with my bare hand and use my bare knee to touch the heating element.
So... If you get a very minor jolt in the part of your body touching the grounded element, I'm gonna stick to "it's normal".
Sent from my HTC One using Tapatalk 4
---------- Post added at 03:30 PM ---------- Previous post was at 03:30 PM ----------
AdrianE46 said:
The charges I am using are official ones that came with the phones and they still give me a little jolt if I touch cast iron fixed to the wall. These are both htc and Samsung official charges. This even happens when i hold the charger from the wireless router with my bare hand and use my bare knee to touch the heating element.
So... If you get a very minor jolt in the part of your body touching the grounded element, I'm gonna stick to "it's normal".
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Sent from my HTC One using Tapatalk 4

The issue is not related with the charger... It's only related with static electricity happening on your body. If it were from charging the the shock should have been continuous.

AdrianE46 said:
So... If you get a very minor jolt in the part of your body touching the grounded element, I'm gonna stick to "it's normal".
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Click to collapse
Stick to what you want, but it's not normal. Maybe you should seek the advice of an electrician, the wiring in your house has a ground problem.
---------- Post added at 10:51 AM ---------- Previous post was at 10:50 AM ----------
Riyal said:
The issue is not related with the charger... It's only related with static electricity happening on your body. If it were from charging the the shock should have been continuous.
Click to expand...
Click to collapse
I give up.

BenPope said:
I give up.
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Yup. Very wise. Coming from a family of certified electricians I am well aware just how seriously this should be taken (my brother condemned a Warburtons factory for less, shut it down for weeks!)
Some people think they're immortal until the red mist descends because of an electric charge passing from one hand to the other.
----------------------o('_')o----------------------
Sent from an HTC One with using xda app:
TrickDroid ROM 11.0
ElementalX 5.4

http://crave.cnet.co.uk/mobiles/apple-replacing-chargers-in-uk-after-iphone-electrocution-50011976/
There have also been reports of faulty chargers , usually cheap copies of oem model that have electrocuted users, causing a fatality.
Sent from my HTC One using xda app-developers app

Is it cold? I know when it's cold, you conduct electricity way easier. It hasn't gotten cold where I live yet, so I can't justify my answer. I'm assuming it's the metal around the phone. Meaning I should ask, do you have a case? Try putting on a plastic case and see if you still get a shock.
This is quite interesting and I hope it doesn't happen to me. Because I have a polyester jacket and I get massively shocked during the winter. LoL!!
P.S. When you're getting out your car during the winter and don't want the door or anything to shock you, touch it with your key first. Sometimes you can see the spark. That's how you know it would have hurt.
Sorry about the extra. I just don't like getting shocked. LoL!!

Static electricity would cause one spark, not a series like the OP described.
I had something similar happen to me when I was charging my iPhone 4 through a USB port on my friend's PC. When I picked up the phone (touching the metal band around the sides) there was a pulsing sensation through my hand. He'd never experienced it because his phone was plastic cased. He shrugged it off as a dodgy electricity supply but I remained paranoid whenever I had to touch the phone again.

I know this is an old thread but its all i could find online. im usung an HTC M8 and have been for the last year and half. when i plug it into the wall charger and hold the phone in my left hand (not sure if it matters which hand) and touch something metallic/grounded with my right hand i get a slight nipping feeling, if i move my hand up and down i will get the nip more as i'm making and breaking connection. i decided to try a multimeter to see whats going on, so i hold a probe with my phone in my left hand and put the other probe to earth and i get between 140 and 115v ac. surely this is not normal

aaronmc1989 said:
I know this is an old thread but its all i could find online. im usung an HTC M8 and have been for the last year and half. when i plug it into the wall charger and hold the phone in my left hand (not sure if it matters which hand) and touch something metallic/grounded with my right hand i get a slight nipping feeling, if i move my hand up and down i will get the nip more as i'm making and breaking connection. i decided to try a multimeter to see whats going on, so i hold a probe with my phone in my left hand and put the other probe to earth and i get between 140 and 115v ac. surely this is not normal
Click to expand...
Click to collapse
I had the same problem with my M7. First the charging port became really flimsy; the phone would only charge when the charging cable was positioned in a certain way. After that I began to feel a constant static electricity when the phone was charging. It was strong enough that I could feel it all over the phone. As soon I disconnected the charging cable it stopped.
I tried grounding myself to something to see if it would stop and it never did.
After I got a new M7 the problem went away. My guess is that the charging port is suspect.

Toshinobu said:
I had the same problem with my M7. First the charging port became really flimsy; the phone would only charge when the charging cable was positioned in a certain way. After that I began to feel a constant static electricity when the phone was charging. It was strong enough that I could feel it all over the phone. As soon I disconnected the charging cable it stopped.
I tried grounding myself to something to see if it would stop and it never did.
After I got a new M7 the problem went away. My guess is that the charging port is suspect.
Click to expand...
Click to collapse
Interesting.. earlier this week my charger nearly caught on fire-- sparks, smoke, all that good stuff. I've been noticing over the last year or so that the quality of chargers has seemed to get worse and worse-- at least in the US. This was the first time I'd ever seen anything of the sort happen, and here there is a thread that is (sort of) about that subject. Were either of you (who recently posted) running Android 6.0-- just out of curiosity? My M7 uses up a ton more power on Marshmallow and runs significantly hotter than it did on Lollipop... hopefully that will change as the OS develops.

aaronmc1989 said:
I know this is an old thread but its all i could find online. im usung an HTC M8 and have been for the last year and half. when i plug it into the wall charger and hold the phone in my left hand (not sure if it matters which hand) and touch something metallic/grounded with my right hand i get a slight nipping feeling, if i move my hand up and down i will get the nip more as i'm making and breaking connection. i decided to try a multimeter to see whats going on, so i hold a probe with my phone in my left hand and put the other probe to earth and i get between 140 and 115v ac. surely this is not normal
Click to expand...
Click to collapse
There should only be 5 Vdc reaching your phone, if you get 115 Vac then your charger is for sure faulty.