[Q] HTC Sync on Cyanogen 7.0.2 - Hero CDMA Q&A, Help & Troubleshooting

Is the HTC Sync application supposed to work in Cyanogen 7.0.2? When I connect the phone via USB cable, it wont launch the HTC software on either the phone or the computer.
I can see that is in installed in settings/apps but I can't find it in the program group.
I just upgraded to this ROM from the sprint 2.1 stock and it seems to be working fine except for the sync to get all my contacts back.
Thanks in advance!
Dan

I hope you know that Cyanogen is not HTC software... what it means is, even though you have HTC Sync installed on your computer, it won't trigger anything on the computer or on the phone.
What are you trying to do, anyways?

All I am trying to do is sync my contacts and calendar from outlook to my phone.
I can do this via gmail but there seems to be a lot of hoops to go through and it seems to have problems importing reoccurring events on the calendar.
So what you are saying is Sync will not work in this mod?

yes i also wondered it is installed - but never tested it as i didn't expect it to work - as I also had problems with htc sync on other custom roms "with sense".
Anyway if u search for a replacement in case u need search for MyPhoneExplorer.
It nearly does the same - and fitted best what i needed (even syncing with thunderbird,... + wlan sync)

andythegreenguy said:
I hope you know that Cyanogen is not HTC software... what it means is, even though you have HTC Sync installed on your computer, it won't trigger anything on the computer or on the phone.
What are you trying to do, anyways?
Click to expand...
Click to collapse
Take the free software MyPhoneexplorer 1.8.1 latest.
This software connetcs between Outlook and the Androidphone, you have only to create one calendar and one contact entree.
check it the best ever
http://www.fjsoft.at/en/
http://www.fjsoft.at/en/gallery-myphoneexplorer.php
wolf

wolfwolf said:
Take the free software MyPhoneexplorer 1.8.1 latest.
This software connetcs between Outlook and the Androidphone, you have only to create one calendar and one contact entree.
check it the best ever
http://www.fjsoft.at/en/
http://www.fjsoft.at/en/gallery-myphoneexplorer.php
wolf
Click to expand...
Click to collapse
thanks for the heads up about this app, i hadnt used htc sync in so long i forgot to even check for an alternative. now that i have one, i actually use the calendar on my phone again, lol

Related

Synchronization

Does anyone know if there is an alternate to ActiveSync?
I have been using WinMo for about a year and am disappointed that the sync software from M$ doesn't actually sync. That is to say, it doesn't look at a file - say Contacts - and use the more recently updated one to overwrite the other one, regardless of whether the newer one is on the PC or the phone.
For example, if I enter a new contact into my phone, while I am in the field, the concact does not show up on my PC after a sync. Still on the phone, but not actually synchronized to the PC.
Is there software that actually synchronizes or do they all just follow the "overwrite phone/ overwrite computer" rules?
I should mention that I sync between 2 PCs.
The best there is.
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
Wow!
Thanks!
Can't wait to give this a try!
Mmm it looks like it doesn't sync outlook stuff (calendar, contacts, tasks, email).. is that the case?
sounds like you have a configuration issue w/ activesync - mine will take whichever is newer, even when syncing between 2 machine. in fact, i've used my phone to sync my work and home machines by using my phone as the go-between. I think the "overwrite phone/etc" settings only kick in if a record is changed on both the phone as well as the desktop?
it sounds like he wants to Sync on 2 PC's and get all stuff on both
you can sync on 2 pcs and get everything on both. the only thing you can't sync to two machines is email...
Task Sync Error
Hi all,
I had a look but couldn't find any help on this issue, so any advice would be greatly appreciated. I have a Tytn II running WM6, it syncs all my contacts and everything, however i have created a couple of tasks that occur on a weekly basis. I created them in Outlook and then synced them to my phone. The problem i have is when i complete the task and mark it off on my phone, the next time i sync, the task in outlook is not complete and has made a duplicate, is there any way to change this.
Thanks

[Q] activesync

hi guys/girls
just flashed my hd2 from wm6.5 to android (what a great step)
the problem is ... is there a free app to transfer my contacts from outlook to android
ty.
use the email app and sync with outlook or search the market.
I did use HTC's sync which you can get from the HTC website. worked perfectly.
But I have now changed roms and it doesnt work on hyperdroid, so im using google for my contacts and used this method to get me calander from outlook to google
http://www.google.com/support/calendar/bin/answer.py?answer=89955
just thought id post i found this proggy was the easyest way to xfer my contacts
h**p://w*w.companionlink.com/android/
easy as easyness
ty for the other replys
I use Outlook and I also move from WinMo6.5 to Android. I used to sync my HTC to Outlook too.
But usually I also sync my Outlook to a online service (Hotmail, Google). Which service do you use Outlook with? Because Android can sync directly to most of the services and you won't need Outlook "in the middle".
Cheers.
Export contacts from outlook to Google via .csv. works like a charm.
Sent from my HTC Supersonic. Made by HTC tuned by cyanogen.
russy121 said:
h**p://w*w.companionlink.com/android/
Click to expand...
Click to collapse
Downloaded it and tried it and did not like it at all so I removed it after just one go.
Perhaps I did something wrong but it made me run the program to get access to my contacts.
Did the google way instead and that worked well although now google knows even more about me.
Patrick
I use Android-sync.
Small free program which syncs with Outlook!

[Q] Vivid Sync and Network Issues

<Removed>
When you say Outlook, do you just mean exchange? My Vivid syncs just fine with my companies exchange server.
Sent from my HTC PH39100 using XDA App
pside15 said:
When you say Outlook, do you just mean exchange? My Vivid syncs just fine with my companies exchange server.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
He's referring to the computer program HTC Sync.
<Removed>
When I try to Synch, it shows no device connected; even though the Vivid is connected by the USB cable and the phone is set for USB Debugging. I'm using the latest HTC Synch software as downloaded from the HTC website.
Post Edit. I found the solution. Not sure how to repeat it, though. This phone can be very confusing at time.
Got HTC Sync Working - Finally
I downloaded and installed the latest HTC Sync from the HTC web site because I want to sync my Outlook data with my Vivid as I did with my old HTC HD2 (Windows Mobile 6). It took several tries. The main problem seemd to be that it took the phone and Sync several minutes to finally establish a connection. I had been thinking it was not working, so I was stopping the program. Once I just left it alone on both the PC and phone, it finally connected, and then I was able to set it up.
It found and sync'd my Outlook 2007 (not Express) contacts and calendar. It would NOT sync my Outlook Tasks and Notes. The HTC rep I contacted said that was by design. They are pushing the Google method of syncing data. So, I will have to find a work-around for my Tasks and Notes -- probably Evernote, which I already use. I'm not quite ready to sell out totally to Google.
<Removed>
I am in the same boat with my HTC amaze. First hand I hate this phone but hey you know i like new toys. Apps suck under droid vs iphone but let me stop going off topic. I also wonder why HTC sync is only showing outlook express. And NO I will NEVER allow my info to go onto google. I don't trust the people near me why would I trust them ?
I tried android-sync and it never connected. about to try comanionlink hopefully it can share some insight but dont wish to pay $49.99 for a program after buying a $600.00 phone.
Mr " brucegil " How did you get it to sync to outlook not " outlook express ". Please share that trick with the rest of us .
PURESKILLZZZ said:
Mr " brucegil " How did you get it to sync to outlook not " outlook express ". Please share that trick with the rest of us .
Click to expand...
Click to collapse
I apologize for just now responding to your question. I don't know any trick. When I finally got HTC Sync on the PC and the Vivid to connect, HTC Sync displayed a screen for me to set up when items I wanted to sync. For Calendar and Contacts, the dropdown lists had Outlook and Windows Calendar/Contacts. I chose Outlook. I assume that Outlook was a choice because I had it installed, and I did not have Outlook Express installed. Note that Outlook was installed locally and was not the server-based Exchange that businesses use. Syncing to that requires a different process.

[Q] HTC Sync Manager for Mac - contacts and calendar - does it actually work?

Hi,
Just a quick question. For my work I use an MacBook Pro and Office for Mac 2011. Previously when I used Windows PCs I used to sync my HTC Sensation (and Desire previously) with Outlook 2007 - this worked really well. But since having to work on an Apple I haven't been able to sync my phone to the mac very successfully (I have used Sync Mate, which was okay, but I got a lot of duplicates).
So, basically, I was thinking "maybe I'll have to get an iPhone to able to sync my phone to my Mac". But now I see that I can use HTC Sync Manager for Mac if I get a HTC One. The thing is, has anyone actually used it to sync their contacts/calendar with Office for Mac 2011 (Outlook 2011)? Does it work and if it does how successful is it? (I always found syncing my HTC with my old Windows machine worked really well - It'd be great if it was the same with the Mac)
If it works well then I'll stick with HTC and get a HTC One - which is my preferred option.
Cheers
Anyone have one of these with a Mac? Bump!
If you tell me how to sync then I'll try
MacHackz said:
If you tell me how to sync then I'll try
Click to expand...
Click to collapse
well according to the HTC Sync Manager for Mac (which is on the HTC website - http://www.htc.com/www/software/htc-sync-manager/?section=Requirement) you download that, connect your device, sort out your setting (conflicts, calendar range, etc) and it syncs. Just like HTC Sync used to do with Outlook on a PC. If they've really managed to make this work then it's great and I'll order a HTC One and pass on my Sensation. I can't test it with Sensation as it's running Sense 3.6 and the Sync Manager only works on Sense 4 and above. Cheers! :good:
It works
It works for me
MacHackz said:
It works
Click to expand...
Click to collapse
Did you just plug in your phone and it worked?
HTC Sync (or mac) just doesn't detect the phone when i plug it in, even on debugged mode.
i used htc sync to transfer my iphone backup to my one. works great transferring my photos contacts and calendar.
What are you using Outlook for exactly? You mentioned that it's for work, if you're connecting to an Exchange server (which us probably the only really worthwhile reason for using Outlook) then you want to sync your phone over the air to the Exchange server...much easier than phone to computer.
Sent from my HTCONE using xda app-developers app
It works for me .:victory:
why not just use google sync? its only 100 x better, and will sync with any android device.
starcastic said:
What are you using Outlook for exactly? You mentioned that it's for work, if you're connecting to an Exchange server (which us probably the only really worthwhile reason for using Outlook) then you want to sync your phone over the air to the Exchange server...much easier than phone to computer.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Spot on.. this is what I do on my macbook pro. I have my calendar on macbook pro my outlook 2011 and all syncing to my exchange server.. and then i sync my htc to the exchange server as well.. the best way of keeping your phone synced... unless you really have data limitations on your phone..

[Q] Can anyone sync outlook on the One?

Searched all through the One forum without success so I am thinking I have a bad HTC One.
I am trying to Sync MS Outlook contacts to the One.
Downloaded the HTC Sync manager and followed the instructions, no go.
Spent over 1 hour with HTC support this morning and result is that I should turn on "usb debugging" and re- install HTC Sync Manager.
Managed to turn on "USB Debugging" but still no sync of contacts.
This cannot be a known issue as there are no posts on this forum about this so has anyone out there got any suggestions?
My old HTC Touch HD2 is now too far gone so I do need to resolve this even if it means "backing" the HTC One and choosing another phone.
Hope someone can point me in the right direction.
Regards to all.
I think you are trying to hard
for me, I added my email address using the Exchange active sync option and the contacts all dropped in.......
Is your screen locked when trying to sync?
Do other things sync?
Are you saving your contacts locally in outlook? or are they synced via and online account?
Which version of office are you using?
I'm installing office now to see if I can sync contacts.
---------- Post added at 11:40 AM ---------- Previous post was at 11:17 AM ----------
I was just able to successfully sync a contact from outlook to the htc one. I had trouble getting the sync manager to recognize my device but after that it was a breeze. I don't mind helping you. Does the sync manager recognize your device?
kelbizzle said:
Is your screen locked when trying to sync?
Do other things sync?
Are you saving your contacts locally in outlook? or are they synced via and online account?
Which version of office are you using?
I'm installing office now to see if I can sync contacts.
---------- Post added at 11:40 AM ---------- Previous post was at 11:17 AM ----------
I was just able to successfully sync a contact from outlook to the htc one. I had trouble getting the sync manager to recognize my device but after that it was a breeze. I don't mind helping you. Does the sync manager recognize your device?
Click to expand...
Click to collapse
I do not know what is going wrong with my phone.
I am using Win7 OS with Office 2010, bog standard single user setup, Outlook is default for everything.
I got a follow up from very helpful HTC support.
Basically uninstalled evrything, deleted all HTC from Hard Drive, Hard Reset to phone and re-install everything with Kaspersky turned off.
Same result, HTC Sync loads and sets up OK, Phone connects OK, USB Debugging is ON, Sync Outlook Contacts and it zooms from 1% to 100% in seconds and nothing appears on phone.
Everything goes like clockwork except no transfer of sync for Contacts, Calendar or Bookmarks.
Maybe I am looking in the wrong place?
I go to "People" and look for my contacts there, is that correct?
Should I be configuring anything else?
Thanks for your attention, it is really appreciated.
Best Regards
L0rdNels0n said:
I think you are trying to hard
for me, I added my email address using the Exchange active sync option and the contacts all dropped in.......
Click to expand...
Click to collapse
Maybe I am 'trying too hard', but if it's not working I really do not know any other route other than to try harder.
Get what I mean?
technoweary said:
I do not know what is going wrong with my phone.
I am using Win7 OS with Office 2010, bog standard single user setup, Outlook is default for everything.
I got a follow up from very helpful HTC support.
Basically uninstalled evrything, deleted all HTC from Hard Drive, Hard Reset to phone and re-install everything with Kaspersky turned off.
Same result, HTC Sync loads and sets up OK, Phone connects OK, USB Debugging is ON, Sync Outlook Contacts and it zooms from 1% to 100% in seconds and nothing appears on phone.
Everything goes like clockwork except no transfer of sync for Contacts, Calendar or Bookmarks.
Maybe I am looking in the wrong place?
I go to "People" and look for my contacts there, is that correct?
Should I be configuring anything else?
Thanks for your attention, it is really appreciated.
Best Regards
Click to expand...
Click to collapse
To find my contact I went to The dialer swiped right to "contacts" and the contact was listed there. Be sure to check in the upper left corner that the all the sources in the phone book are checked.
In the HTC sync manager Try turning off sync for everything accept for "People". Then click settings and change the "Sync all contacts from" option to outlook. Then sync. Then afterwards try searching for the contact and let me know what happens.
kelbizzle said:
To find my contact I went to The dialer swiped right to "contacts" and the contact was listed there. Be sure to check in the upper left corner that the all the sources in the phone book are checked.
In the HTC sync manager Try turning off sync for everything accept for "People". Then click settings and change the "Sync all contacts from" option to outlook. Then sync. Then afterwards try searching for the contact and let me know what happens.
Click to expand...
Click to collapse
Well that did the trick!
When you suggested that I only sync "People" I was about to reply and say I cannot select what to sync when I noticed that some Goon had not ticked any of the boxes..... errr.. hmmm.. well lets not dwell on this.
In my (weak) defence I thought the boxes were "greyed out" and never even tried to tick them. Cannot think of anything else to explain this other than being a complete nit-wit.
Ticked the box and everything worked as you knew it would.
Thanks for your help, very much appreciated, I will now go a sit in a dark cupboard for a few days.
Regards.
No worries, if you check some of my posts. I'm sure I've done some similar things.
I'm just glad I was able to help and you didn't get rid of your phone! Have a good one.
HTC syncing not obvious--thanks for your post
kelbizzle said:
No worries, if you check some of my posts. I'm sure I've done some similar things.
I'm just glad I was able to help and you didn't get rid of your phone! Have a good one.
Click to expand...
Click to collapse
in response to the comment by "technoweary" apologizing that he/she missed selecting some options, I do not think it was obvious or intuitive at all how this works. I just followed the directions and got it to work (thanks to Kelbizzle(!)). In the "more" settings view, with 'people' 'calendar' 'bookmark' sections, there is a sync button at the bottom (two semicircular arrows chasing each other around), and you can click on that all day long and think it's doing something useful--what usability genius left it there, and also thought it better to force the user to click into the next screen ('people') and force the user to activate the sync there? But it isn't until you follow the directions that Kelbizzle provided, that it actually works. This is a very idiosyncratic issue with the HTC interface, and I, too, greatly appreciate the tip provided here.
I've spent several hours tonight trying to figure out how to sync both music and outlook to my phone, and you practically need a PhD and a lot of random clicks to get it to work. I actually had to install HTC sync manager from the HTC One before it would do any sync'ing at all.

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