Searched all through the One forum without success so I am thinking I have a bad HTC One.
I am trying to Sync MS Outlook contacts to the One.
Downloaded the HTC Sync manager and followed the instructions, no go.
Spent over 1 hour with HTC support this morning and result is that I should turn on "usb debugging" and re- install HTC Sync Manager.
Managed to turn on "USB Debugging" but still no sync of contacts.
This cannot be a known issue as there are no posts on this forum about this so has anyone out there got any suggestions?
My old HTC Touch HD2 is now too far gone so I do need to resolve this even if it means "backing" the HTC One and choosing another phone.
Hope someone can point me in the right direction.
Regards to all.
I think you are trying to hard
for me, I added my email address using the Exchange active sync option and the contacts all dropped in.......
Is your screen locked when trying to sync?
Do other things sync?
Are you saving your contacts locally in outlook? or are they synced via and online account?
Which version of office are you using?
I'm installing office now to see if I can sync contacts.
---------- Post added at 11:40 AM ---------- Previous post was at 11:17 AM ----------
I was just able to successfully sync a contact from outlook to the htc one. I had trouble getting the sync manager to recognize my device but after that it was a breeze. I don't mind helping you. Does the sync manager recognize your device?
kelbizzle said:
Is your screen locked when trying to sync?
Do other things sync?
Are you saving your contacts locally in outlook? or are they synced via and online account?
Which version of office are you using?
I'm installing office now to see if I can sync contacts.
---------- Post added at 11:40 AM ---------- Previous post was at 11:17 AM ----------
I was just able to successfully sync a contact from outlook to the htc one. I had trouble getting the sync manager to recognize my device but after that it was a breeze. I don't mind helping you. Does the sync manager recognize your device?
Click to expand...
Click to collapse
I do not know what is going wrong with my phone.
I am using Win7 OS with Office 2010, bog standard single user setup, Outlook is default for everything.
I got a follow up from very helpful HTC support.
Basically uninstalled evrything, deleted all HTC from Hard Drive, Hard Reset to phone and re-install everything with Kaspersky turned off.
Same result, HTC Sync loads and sets up OK, Phone connects OK, USB Debugging is ON, Sync Outlook Contacts and it zooms from 1% to 100% in seconds and nothing appears on phone.
Everything goes like clockwork except no transfer of sync for Contacts, Calendar or Bookmarks.
Maybe I am looking in the wrong place?
I go to "People" and look for my contacts there, is that correct?
Should I be configuring anything else?
Thanks for your attention, it is really appreciated.
Best Regards
L0rdNels0n said:
I think you are trying to hard
for me, I added my email address using the Exchange active sync option and the contacts all dropped in.......
Click to expand...
Click to collapse
Maybe I am 'trying too hard', but if it's not working I really do not know any other route other than to try harder.
Get what I mean?
technoweary said:
I do not know what is going wrong with my phone.
I am using Win7 OS with Office 2010, bog standard single user setup, Outlook is default for everything.
I got a follow up from very helpful HTC support.
Basically uninstalled evrything, deleted all HTC from Hard Drive, Hard Reset to phone and re-install everything with Kaspersky turned off.
Same result, HTC Sync loads and sets up OK, Phone connects OK, USB Debugging is ON, Sync Outlook Contacts and it zooms from 1% to 100% in seconds and nothing appears on phone.
Everything goes like clockwork except no transfer of sync for Contacts, Calendar or Bookmarks.
Maybe I am looking in the wrong place?
I go to "People" and look for my contacts there, is that correct?
Should I be configuring anything else?
Thanks for your attention, it is really appreciated.
Best Regards
Click to expand...
Click to collapse
To find my contact I went to The dialer swiped right to "contacts" and the contact was listed there. Be sure to check in the upper left corner that the all the sources in the phone book are checked.
In the HTC sync manager Try turning off sync for everything accept for "People". Then click settings and change the "Sync all contacts from" option to outlook. Then sync. Then afterwards try searching for the contact and let me know what happens.
kelbizzle said:
To find my contact I went to The dialer swiped right to "contacts" and the contact was listed there. Be sure to check in the upper left corner that the all the sources in the phone book are checked.
In the HTC sync manager Try turning off sync for everything accept for "People". Then click settings and change the "Sync all contacts from" option to outlook. Then sync. Then afterwards try searching for the contact and let me know what happens.
Click to expand...
Click to collapse
Well that did the trick!
When you suggested that I only sync "People" I was about to reply and say I cannot select what to sync when I noticed that some Goon had not ticked any of the boxes..... errr.. hmmm.. well lets not dwell on this.
In my (weak) defence I thought the boxes were "greyed out" and never even tried to tick them. Cannot think of anything else to explain this other than being a complete nit-wit.
Ticked the box and everything worked as you knew it would.
Thanks for your help, very much appreciated, I will now go a sit in a dark cupboard for a few days.
Regards.
No worries, if you check some of my posts. I'm sure I've done some similar things.
I'm just glad I was able to help and you didn't get rid of your phone! Have a good one.
HTC syncing not obvious--thanks for your post
kelbizzle said:
No worries, if you check some of my posts. I'm sure I've done some similar things.
I'm just glad I was able to help and you didn't get rid of your phone! Have a good one.
Click to expand...
Click to collapse
in response to the comment by "technoweary" apologizing that he/she missed selecting some options, I do not think it was obvious or intuitive at all how this works. I just followed the directions and got it to work (thanks to Kelbizzle(!)). In the "more" settings view, with 'people' 'calendar' 'bookmark' sections, there is a sync button at the bottom (two semicircular arrows chasing each other around), and you can click on that all day long and think it's doing something useful--what usability genius left it there, and also thought it better to force the user to click into the next screen ('people') and force the user to activate the sync there? But it isn't until you follow the directions that Kelbizzle provided, that it actually works. This is a very idiosyncratic issue with the HTC interface, and I, too, greatly appreciate the tip provided here.
I've spent several hours tonight trying to figure out how to sync both music and outlook to my phone, and you practically need a PhD and a lot of random clicks to get it to work. I actually had to install HTC sync manager from the HTC One before it would do any sync'ing at all.
Related
Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.
memon01 said:
Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.
Click to expand...
Click to collapse
This is not what is supposed to happen. I use GL too. If you sync with Active synch eventually, you will end up with duplicate contacts. Sometimes it takes a bit of time for this to occur. This applies to GL 5. In 4.9, I had to do exactly as you are stating...synch only the contacts with active synch.
interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN
MustBNuts said:
interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN
Click to expand...
Click to collapse
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.
thanks for the help guys. I got on IT's case and changed my GL version to 5.0 and a hard reset and the installation of the retouched dialler everything is now working exactly the way i want it. Thanks guys!
parleyp said:
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.
Click to expand...
Click to collapse
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.
I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.
memon01 said:
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.
Click to expand...
Click to collapse
I use voice speed dial and it works with GL 5 owning the contacts without doing a sync via active sync. Haven't used MS VCMD so ymmv.
jfor26 said:
I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.
Click to expand...
Click to collapse
I just wish I could talk my IT guys into a longer wait period before locking the phone...30 minutes kind of sucks when using the GPS...in a car. Any ideas for hacks? I haven't found any.
Recently I've used the recovery dvd to reset my PC. I also have to install Active Sync. Strangely enough I couldn't install the disk that HTC puts into the boxes where you buy your phones in. The program says that you must install flash 8.0 or higher with a link that link you up to Adobe's website. I already did install the latest flash player. I uninstall it, reset the computer, put in the disk, hit the link, install the flash player again, restart again. Still the same message. After that I downloaded ActiveSync 4.5 at the website of Microsoft. It works okay.
When I put a new contact in the phone it won't set the contact into Word Office Outlook 2003. Otherwise it works.
I've tried to delete the device into ActiveSync and loaded up in it again but that won't work unfortunately. Please help!
Is everything else you selected to sync sychronising properly? It's not just simply that you didn't select the options when you re-installed?
Does ActiveSync come up with any error messages? It could be that you need to delete partnerships and re-establish them - in my experience ActiveSync is a bit 'fussy' when uninstalled and re-installed.
Whatever, make sure you do full backup(s) before trying anything - I lost all my data one time when an engineer 'tried' to re-establish my ActiveSync partnership!
My pc was completly turned up side down so I used the recovery dvd and that deleted the whole C disk, also ActiveSync. I do had to download ActiveSync from the website because the disk wouldn't run. And yes I do change some options.
It can not synchronised some contacts that I install on my Topaz. Installing contacts in Outlook 2003 to the device works, otherwise not.
It gives the warning code 1.
Sorry, not sure what to suggest here.
If NOTHING from the phone is syncing with Outlook (i.e. no Appointments, Tasks or whatever) it sounds to me as though it could be a problem with the firewall - if you have one set up. Try disabling that and syncing.
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
Worth looking at the Microsoft Support pages - but ActiveSync often seems to have a mind of its own!
Sorry I can't help.
werdna72 said:
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
.
Click to expand...
Click to collapse
It does Sync tasks, appointments, etc. Just a couple of contacts strangely enough :S
...and it won't sync NEW Contacts at all? I've had the problem previously where existing Contacts didn't get changed - ActiveSync seemed to have got 'confused' as to which was the most up-to-date version and I had to go through entire Contacts list making small changes, waiting for them to be replicated, and if they were not then deleting that Contact on both devices and adding them back in.
That's simpler than it reads - but if you can't add NEW Contacts from the phone I'm not sure that's the problem.
Sorry.
Thnx for your input
ive tried to synce my gmail contacts all goes well with the setup then it wont even sync i keep hitting the synce button and NOTTA. so i said fuc* it and did it all manually. must be a microsoft thing.
Since day one I am not able to open my Friends-list in Facebook on my HTC One phone. When clicking on Friends I will get this message: Cannot retrieve friends list. Please try again later. [1/An unknown error occurred]
When checking Settings/Accounts & Sync in Android I will find an red refresh symbol of Facebook and this message: Sync is currently experiencing problems. It will be back shortly.
I did completely remove Facebook, People and Contacts on my tablet, phone and PC. But after re-installing everything, the problem remains.
I am not able to see my friends list and can not tag friends in a post. Also my contacts pictures in Android are not synced with the Facebook profile pictures.
What can I do to solve this annoying problem?
460 views and 0 replies, damn. Nobody got a clue? I tried to contact Facebook as well, but no help from them either.
PGLion said:
460 views and 0 replies, damn. Nobody got a clue? I tried to contact Facebook as well, but no help from them either.
Click to expand...
Click to collapse
Well, I'm not sure if it is related, but I guess you should give it a try:
http://forum.xda-developers.com/showthread.php?t=2218545
Hope this helps!
xineis said:
Well, I'm not sure if it is related, but I guess you should give it a try:
http://forum.xda-developers.com/showthread.php?t=2218545
Hope this helps!
Click to expand...
Click to collapse
Thanks for helping xineis!
I tried those steps but that didn't help either.
I removed and/or cleared:
PC>Facebook>Account Settings>Apps>every single app
Phone>Accounts & Sync>Facebook
Phone>Accounts & Sync>Google
Phone>Apps>All>Contacts Storage
Phone>Apps>All>Facebook (also uninstalled updates)
Phone>Apps>All>Facebook for HTC Sense
Phone>Apps>All>Google Contacts Sync
Phone>Apps>All>HTC Sync
Phone>Apps>All>People
I also removed all contacts from Google contacts on my PC.
After these steps I open Facebook, and after filling in my credentials I choose Sync all. After a few minutes, when I check the Phone>Accounts & Sync>Facebook option I will find an exclamation mark right next to the refresh symbol within Facebook Contacts.
I tried all kinds of configuration but never have been able to solve this issue. Facebook will simply not sync the contacts.
More suggestions please!
Just tried a full wipe but that also does not change anything. Than I tried another Facebook account and that worked just fine. But when I tried mine, same problem remains. Must be an error on Facebook server.
How can I contact Facebook directly? The help function sucks and it seems they just ignore my messages
PGLion said:
Just tried a full wipe but that also does not change anything. Than I tried another Facebook account and that worked just fine. But when I tried mine, same problem remains. Must be an error on Facebook server.
How can I contact Facebook directly? The help function sucks and it seems they just ignore my messages
Click to expand...
Click to collapse
You even tried the "change password" step?
humm, I don't have the One (yet), but as any Android device it probably has that reset button (is that the "factory reset"?). I know it's a little harsh but it could (maybe) solve your problem...
Have you tried alternative facebook apps like Fast for Facebook and Haxsync? See if they have are having sync issues as well. Also, is your phone 'authorised' by Facebook? Long shot but worth trying
Sent from my M7 using xda premium
Dont mean to sound simple but...
PGLion said:
Just tried a full wipe but that also does not change anything. Than I tried another Facebook account and that worked just fine. But when I tried mine, same problem remains. Must be an error on Facebook server.
How can I contact Facebook directly? The help function sucks and it seems they just ignore my messages
Click to expand...
Click to collapse
PGLion said:
Just tried a full wipe but that also does not change anything. Than I tried another Facebook account and that worked just fine. But when I tried mine, same problem remains. Must be an error on Facebook server.
How can I contact Facebook directly? The help function sucks and it seems they just ignore my messages
Click to expand...
Click to collapse
Ok I had the same problem for ages and one day realised that not all syncs were on - under phone settings yes but apps have individual settings that cannot be overridden by your phone... I'm sure you wouldve tried something so simple but just in case - go into your Facebook app on your phone, under the menu tab select 'app settings' and at the very very bottom of the list there is an option for how to sync contacts i.e. none, all or existing only ...
This is probably something that you've already tried but hey, I was silly enough to not realise!!
I'm sorry if this was not much help, aside from blissful simplicity I am unable to assist.
very useful info
Thanks so much for the useful info ^^^....had this same problem and thought it was the recent kitkat 4.4.2 update. Thanks...am sorted
Hello,
I am trying to connect my S4 to home computer/wifi through Kies but when I tap "Kies via Wi-Fi" the screen just greys out after I accept the wifi warning popup.
I think I may have disabled something that Kies requires to work in my efforts to slim down the system.
For example I quarantined all the AT&T apps and Samsung Apps Widget, Samsung Books,Games,Hub,Music,Text-to-speech engine,WatchOn,WatchON Video.
First, make sure you are in the correct forum. This one is for the S4 Active, not the S4.
Miami_Son said:
First, make sure you are in the correct forum. This one is for the S4 Active, not the S4.
Click to expand...
Click to collapse
What? Where am I?
---------- Post added at 01:09 PM ---------- Previous post was at 01:06 PM ----------
APeter001 said:
Hello,
I am trying to connect my S4 to home computer/wifi through Kies but when I tap "Kies via Wi-Fi" the screen just greys out after I accept the wifi warning popup.
I think I may have disabled something that Kies requires to work in my efforts to slim down the system.
For example I quarantined all the AT&T apps and Samsung Apps Widget, Samsung Books,Games,Hub,Music,Text-to-speech engine,WatchOn,WatchON Video.
Click to expand...
Click to collapse
Give air droid a try. It's better than kies.
Miami_Son said:
First, make sure you are in the correct forum. This one is for the S4 Active, not the S4.
Click to expand...
Click to collapse
Did you read my signature. This is an ACTIVE on AT&T, hence the "quarantined AT&T apps"
And I am trying to figure out why THIS app does not work, not find an alternative. I know Kies will sync with my Outlook calendar. I don't know if Air-Droid will or not but I already have Kies installed on my PC and supposedly also on the phone.
APeter001 said:
Did you read my signature. This is an ACTIVE on AT&T, hence the "quarantined AT&T apps"
And I am trying to figure out why THIS app does not work, not find an alternative. I know Kies will sync with my Outlook calendar. I don't know if Air-Droid will or not but I already have Kies installed on my PC and supposedly also on the phone.
Click to expand...
Click to collapse
For some reason your sig was not showing when I replied. I sync my Outlook calendar and contacts without ever using Kies. So much easier. Look into Outlook Connector.
Miami_Son said:
For some reason your sig was not showing when I replied. I sync my Outlook calendar and contacts without ever using Kies. So much easier. Look into Outlook Connector.
Click to expand...
Click to collapse
Outlook connector? I know how it connects to various social media but how to sync just with my phone wirelessly?
I'm trying to avoid having to plug the phone into a cable and avoid paying for a 3rd party app.
Outlook Connector has nothing to do with social media. It is a plug-in for Outlook that allows it to sync with any Microsoft Exchange client without ever connecting the phone to a PC. You set up your e-mail account on the phone as an Exchange client and then it can sync with Outlook. You don't have to have a Hotmail account, but it works better with one. I have been using this method for years to sync my Android phones with my Outlook contacts, calendars and tasks. There is a lot of info on the internet on how to do this.
OK well this is interesting, possibly embarassing but I'm not sure...
In Connections/Connect and Share/Kies via Wi-Fi I press that, say OK to wi-fi warning and get screen greyed out.
So I went over to the play store and downloaded the Kies App...
Which works fine.
But the Connections/kies button still does not work. I'm not going to worry about it any more. Thanks for reading my mania..
Miami_Son said:
Outlook Connector has nothing to do with social media. It is a plug-in for Outlook that allows it to sync with any Microsoft Exchange client without ever connecting the phone to a PC. You set up your e-mail account on the phone as an Exchange client and then it can sync with Outlook. You don't have to have a Hotmail account, but it works better with one. I have been using this method for years to sync my Android phones with my Outlook contacts, calendars and tasks. There is a lot of info on the internet on how to do this.
Click to expand...
Click to collapse
I must be confusing Outlook SOCIAL connector... Anyway I don't have an Exchange account. I'm on the "free" band wagon as much as possible.
APeter001 said:
I must be confusing Outlook SOCIAL connector... Anyway I don't have an Exchange account. I'm on the "free" band wagon as much as possible.
Click to expand...
Click to collapse
You don't need an Exchange account, you just need to install the free Outlook Connector on the PC you have Outlook on with your calendar and contacts. When you setup the e-mail account on your phone do so as a Microsoft Exchange account, not standard POP3 or anything else. The plug-in is free and there's nothing to buy other than Outlook.
Here's one link with lots of info on how to do this.
http://androidforums.com/android-ap...id-without-3rd-party-app-exchange-server.html
Moved to S4 ACTIVE forums
Getting Kies to work takes an act of Congress, the sun/moon/Earth/Jupiter and Pluto have to be in alignment during a transit of Venus and you also need exactly $765432.10 in your BofA checking account on Black Friday the 13th. Once all that's set, touch your nose with your right ring finger and do a keyboard combo of command+tab+2+3+6 and hit the enter key with your right elbow to click on the 'connect' button in Kies (making sure you don't hit the shift key on accident).
Or you just find a better alternative. Kies is garbage and works less then half the time (if you're lucky). I've tried it on Mac OSX, Windows 7 and 8 and 3 different Samsung phones (2 S4As and a Rugby Smart). It's never worked properly for me so I gave up, froze it all and uninstalled it from all my machines. I think it's been the same experience for most people as well, unfortunately.
Help Please
My contacts don't sync with exchange server 2007 sp1. Mail & Calendar work flawlessly. Don't want to use Touchdown.
I searched all over but didn't find a solution. Thanks
I don't have any issues. You could try deleting the account, clearing the data in the individual apps and then setting it up again.
bugsy said:
I don't have any issues. You could try deleting the account, clearing the data in the individual apps and then setting it up again.
Click to expand...
Click to collapse
Thanks. I tried that and it didn't work. Also reset the device and no luck. All my other devices work
they wont sync out all your contacts but when you type in the to field it will search for them.
wallyn said:
Help Please
My contacts don't sync with exchange server 2007 sp1. Mail & Calendar work flawlessly. Don't want to use Touchdown.
I searched all over but didn't find a solution. Thanks
Click to expand...
Click to collapse
I have a similar issue. Contacts will sync the first time, but never again after that. One trick I used to make it work was to initially set my sync at five minutes and to let it sit for an hour until it all synced (I have close to 2000 contacts). After it was done syncing I switched to push.
I switched to the kitkat email/exchange for a little while, it worked much better. I was having problems with unread counts so I changed back.
drunkfatjew said:
I have a similar issue. Contacts will sync the first time, but never again after that. One trick I used to make it work was to initially set my sync at five minutes and to let it sit for an hour until it all synced (I have close to 2000 contacts). After it was done syncing I switched to push.
I switched to the kitkat email/exchange for a little while, it worked much better. I was having problems with unread counts so I changed back.
Click to expand...
Click to collapse
I gave up and use Touchdown for the contacts and the native clients for mail & calendar. The only drawback is I have to enter a nes contact in the Touchdown app and the native app. I hope this will work in kitkat
wallyn said:
I gave up and use Touchdown for the contacts and the native clients for mail & calendar. The only drawback is I have to enter a nes contact in the Touchdown app and the native app. I hope this will work in kitkat
Click to expand...
Click to collapse
not sure this works, but are you sure that those contacts are selected to show up under your contacts? I'm sure they are but i thought i would throw it out there since someone said that it will search for them in the address bar but not show them up under contacts. Might jsut be a settings button for that.
On another note, i saw in another email thread that someone set their phone up with the certificates to ssl/tls (accept all certificates) instead of the stock ssl/tls setting. (not sure the ssl/tls is right but its some set of letters lol).
jayboyyyy said:
not sure this works, but are you sure that those contacts are selected to show up under your contacts? I'm sure they are but i thought i would throw it out there since someone said that it will search for them in the address bar but not show them up under contacts. Might jsut be a settings button for that.
On another note, i saw in another email thread that someone set their phone up with the certificates to ssl/tls (accept all certificates) instead of the stock ssl/tls setting. (not sure the ssl/tls is right but its some set of letters lol).
Click to expand...
Click to collapse
Thanks for your response. I have all my contacts in the primary contacts folder. I even got rid of the subfolders because I know that jb doesn't do subfolders. I couldn't even get an initial sync for contacts. It won't find them in the address bar either
wallyn said:
Thanks for your response. I have all my contacts in the primary contacts folder. I even got rid of the subfolders because I know that jb doesn't do subfolders. I couldn't even get an initial sync for contacts. It won't find them in the address bar either
Click to expand...
Click to collapse
did you try erasing all accounts and then doing the certificates thing i just mentioned above. the guy i saw had your same issues and thats what he did. He didn't know if it had to do with that or not but he said his contacts started populating after that.
jayboyyyy said:
did you try erasing all accounts and then doing the certificates thing i just mentioned above. the guy i saw had your same issues and thats what he did. He didn't know if it had to do with that or not but he said his contacts started populating after that.
Click to expand...
Click to collapse
I even did a hard reset and installed the echange first. Will try the certificates soon Thanks