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I have an issue with my PC not recognizing my Captivate. When I plug in the USB cable to my PC, I can choose to activate USB mode and it prompts me to mount the drive, I say yes but nothing shows up in My Computer. I was able to do all this fine just a few days ago.
I have uninstalled/reinstalled the drivers. I installed Samsung Kies and it doesn't recognize the phone. I tried my phone on another PC and it won't show up there either. I've factory wiped the phone twice now.
Is it a problem with the phone or is there something I can do to get this to work?
I'm having the same issue. Did you get this resolved & if so, how? Tried both ports on my MB Pro & work PC...tried Samsung cable & another USB cable. Debugging is on.
Try Settings -> Applications -> USB Settings -> (select) Mass Storage
I found that when my captivate was set to Kies my computer wouldn't pick it up.
Mine was set to ask on connection. Tried mass storage mode (debugging off) & no dice. Back to ask on connection with debugging on, and still nothing. I've tried all 3 USB ports on my work laptop and both on the MB Pro. Any other ideas?
Did u try enabling "debug mode" and seeing if the PC recognizes it.
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
cajuntigerbait said:
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
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The ones from MonoPrice work for me and they were like $1.50
Diablo: Been in debugging mode most of the time trying to get it to work. Main issue is getting my personal MB Pro to recognize, so I won't be able to check/tinker much until after work tonight.
cajuntigerbait: I've been using the provided Samsung cable – tried a work Blackberry cable (works fine with my work BB) to no avail as well.
Will update tonight. Any tried & true methods for cleaning the phone port while I'm at it? Thanks for the quick responses, everyone
richhy said:
The ones from MonoPrice work for me and they were like $1.50
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Thanks, will check the site & order a few when I get a chance. Couldn't hurt to have a couple spares, right?
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
crt_ben said:
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
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Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
majorpay said:
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
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Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
crt_ben said:
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
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Odd... I had issues with the original drivers, but once installed, I never had another prompt again.
edit: I had it one more time, but it found them and installed them
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
gr33nT said:
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
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Hi gr33nT,
Thanks for responding. I'm 100% stock at the moment, not rooted or anything (though it will be soon ) Sometimes I use charge only if I have it connected to my laptop at work but I still want to listen to music from the SD card. I may see if I can get Verizon to swap out the phone, the message pops up all the time and it's getting annoying...
A quick follow-up on this one: I tried the stock LG cable on my win7 machine (I had been using moto cables). I installed BOTH the bootstrap drivers as well as the LG drivers from the web - still happening. I rooted with these drivers via S1C so I know the drivers are good. If nobody else has run into this, something is probably wonky with my phone, so I'm probably going to exchange it.
For mine, every time I connect, it asks me if I want to install bootstrap. Even though, they have already been installed cuz I am rooted.
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
AndroidCraig said:
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
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Click to collapse
Hmm...that is troubling. I'm still having the issue running the stock rom and rooted, now. When I get time I'm going to drop by the Verizon store and hopefully they'll replace the phone - I suggest you try the same, as I doubt it's the computers we're using. My win7 box and winXP work laptop could hardly be more different!
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
bwhxeon said:
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
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Hi bwhxeon,
The issue (USB device not recognized - it sounds like you're referring to the autoplay driver installation) happens for me in mass storage mode also. I believe it has to be the phone as I've never had this problem on any of my PCs with my OG Droid or any other USB device. With this phone, I have the problem on all of my PCs.
I had the same problem. The error popups seemed random at first. I noticed if I enabled/disabled the WIFI on the device while it was connected, I could make the error popup.
I ended up getting a new replacement device when I also noticed the 4G Hotspot wasn't working either even after a factory restore. There was definitely a hardware issue with the phone.
USB Unknown Device
same issue here.. when using ADB though I have to set to Internet Connection then it goes away for a while until I want mass storage or just charge from USB again, then re-appears.
LG is not like most other phones as in usb debugging only works in internet connection mode where others go into it as soon as you plug it in.
Just kind of scanned this thread but have you tried a different USB cable? I was having a problem with mine only wanting to charge with the stock so I grabbed another cable and it has worked right ever since
Same issue, two different pcs, with two different cables. Bootstrap does not load anymore so I am using the drivers from the links, both sets of Lg verizon drivers
Sent from my VS910 4G using XDA App
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc.
call Verizon or LG for that support..OR try your control panel windows settings..devices
pissinguoff247 said:
I went into menu -> settings -> connectivity, and set the USB connection to "Always Ask" when connecting to a computer so that it would ask me if I want to use Charging/Mass Storage/Media Sync/etc. Even with that box checked, no matter what I do, when I connect the phone to my computer, it does NOT ask me what USB connection mode to use. Can anyone else confirm whether or not they experience this problem?
Thanks!
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Is the little USB symbol showing up in the notification bar?
If not...try a different USB port on the computer.
Sounds dumb, i know...but it worked for me today when I had the same problem. And I think I recall it working on my old Incredible.
SOLVED
SOLVED - driver conflict with my Samsung Epic. Connecting one then the other wreaks all sorts of havoc, between mass storage mode and whatnot. When I switch the LG from charge to mass storage and back on the fly, it's doing something to the samsung drivers. When i reconnected my samsung, then the LG again, things went cuckoo for cocoa puffs until I rebooted.
I can't post a new topic as I have less then ten posts but I have an issue with my connectivity as well. When unplugged the phone still shows the USB icon in the top left corner like it is plugged in. However when plugged in the phone will charge but when connected to a computer mass storage mode will not work or show up. I have tried it in windows xp/ osx on my MacBook. Windows 7 on my desktop and nothing. The drivers are good as it was working before. I have done a wipe/data, restored back to cubed 1.1 mod and it is still doing it. It doesn't bug me that bad as I use andftp to move my apostle back and forth from my NAS to sdcard. But I would like it fixed as trying to put music or ISO's for my psx emulator can take a minute over the wifi. Any help would be appreciated.
Sent from my VS910 4G using Tapatalk
Why am i getting a Factory data cable connected and i cannot switch between usb modes?
Hey guys, been trying to figure out how to connect my phone to my pc without having to have kies installed on every computer I access using the usb cable. After struggling for a while I figured out the problem was because I had usb debugging mode activated, and once I unchecked it abracadabra! I was able to access my memory card just like any regular flash disk. The only problem am experiencing now is that, even though I have usb debugging unchecked, every time I connect the usb cable it automatically becomes checked again. meaning I have to go through the long process of going to settings> applications> development, to uncheck it again. Why is this happening?
Sent from my GT-S5570 using XDA App
kwoski said:
Hey guys, been trying to figure out how to connect my phone to my pc without having to have kies installed on every computer I access using the usb cable. After struggling for a while I figured out the problem was because I had usb debugging mode activated, and once I unchecked it abracadabra! I was able to access my memory card just like any regular flash disk. The only problem am experiencing now is that, even though I have usb debugging unchecked, every time I connect the usb cable it automatically becomes checked again. meaning I have to go through the long process of going to settings> applications> development, to uncheck it again. Why is this happening?
Sent from my GT-S5570 using XDA App
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Install these samsung drivers and you will be able to do so.
http://hotfile.com/dl/109276666/f22355e/SAMSUNG_USB.rar.html
Dont quite get the problem.
When I plug in the USB cable to the phone and PC, the phone's task bar shows a small icon at the top. I pull down the task bar (or what ever it is called - it is pull down), touch the info about USB, and up comes a dialog box about enabling USB storage. I touch OK, and there is a warning about not being able to use apps on the USB. I touch OK again, and I am now connected to the PC.
First time or so, I was asked to turn off USB debugging, and never had to do it again.
Then maybe its an issue with my phone, originating from the factory, coz everytime I connect I am forced to go find the usb debugging option from way deep in settings coz nothing appears in the drop down task bar until I uncheck it. I am now getting paranoid considering the first time I bought it and took it home I found out that the standard micro sd card I was issued with did not work and had to go back to the store and get a replacement card. Maybe I should have opted for a different phone too. "cockroach theory"
Sent from my GT-S5570 using XDA App
Thanks for the drivers, but that was not the solution I was looking for exactly as that would mean I would have to install them on every computer I ever connect to, seeing as I prefer to double up my phone as a flash disk too coz its harder to loose and no pal would ever ask to use your phone to go borrow something (thats how flashdisks get lost) and I can also charge the phone when am copying new movies and songs, catch my drift.
Sent from my GT-S5570 using XDA App
kwoski said:
Thanks for the drivers, but that was not the solution I was looking for exactly as that would mean I would have to install them on every computer I ever connect to, seeing as I prefer to double up my phone as a flash disk too coz its harder to loose and no pal would ever ask to use your phone to go borrow something (thats how flashdisks get lost) and I can also charge the phone when am copying new movies and songs, catch my drift.
Sent from my GT-S5570 using XDA App
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If i recall correctly this also happened to me when i bought the phone. But after i installed samsung kies or the drivers it got ok. But as you say, if you use many computers its not pratical. I mainly use this one so no problem for me.
kwoski said:
Then maybe its an issue with my phone, originating from the factory, coz everytime I connect I am forced to go find the usb debugging option from way deep in settings coz nothing appears in the drop down task bar until I uncheck it. I am now getting paranoid considering the first time I bought it and took it home I found out that the standard micro sd card I was issued with did not work and had to go back to the store and get a replacement card. Maybe I should have opted for a different phone too. "cockroach theory"
Sent from my GT-S5570 using XDA App
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When you use your phone as a flash drive, you can expect to use it as a normal flash drive - simply plug it in, and the PC recognises a USB mass storage device. There ought to be no need for any drivers. Even on windows PCs.
But, you will have to unmount the SD card from within the phone.
If you need to disable USB debugging mode each time, try disabling USB debugging without the USB cables plugged in The phone ought to remember it. The menu option is, IIRC, settings > USB and media.
Things are slightly different in 2.2.2 froyo, 2.4.5, 2.4.6 and the current 7.1 CM custom kernel I am using. So, I cannot exactly remember the menu option. But, it is not a driver issue.
BTW, I installed the samsung USB drivers for Kies and ODIN from the phone on a newly installed OS, and was on stock 2.2.2 Froyo then so I am very sure that this is not a USB drivers issue.
My phone just updated to 2.3.6 and every time I plug the USB cable in, debugging mode automatically activates, even though I have unchecked it without USB cable plugged or after it was plugged. When I try to enter mass storage mode I get prompted that some apps might not work while in this mode. I tap OK and the phone tries to connect but after a while reverts back to debugging. That would not be a problem if I was at my home computer as running keys unlock the mass storage mode adn I can use Total commander to load what I want, but when at work, I do not have admin right so I can not install driver. Until yesterday I was on Froyo 2.2.1 and mass storage was no issue...
lockdalf said:
My phone just updated to 2.3.6 and every time I plug the USB cable in, debugging mode automatically activates, even though I have unchecked it without USB cable plugged or after it was plugged. When I try to enter mass storage mode I get prompted that some apps might not work while in this mode. I tap OK and the phone tries to connect but after a while reverts back to debugging. That would not be a problem if I was at my home computer as running keys unlock the mass storage mode adn I can use Total commander to load what I want, but when at work, I do not have admin right so I can not install driver. Until yesterday I was on Froyo 2.2.1 and mass storage was no issue...
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I knew this is an old post, but i had to reply this.
I had the same situation. i also lost the USB Storage function after upgraded to 2.3.6 DXKT5.
so , now i unable to use TV or SetTopBox to play the files inside the S5830. too sad.
I wish i could revert back to FROYO v2.2.1 , yet , i unable to find a valid/working download link for Froyo 2.2.1 DXKC1 , so i had to stick with it now or later.
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hardware: Samsung Galaxy Ace GT-S5830 @2011.02
original: Froyo v2.2.1 ( DXKC1 ,MM1)
odin to: GingerBread v2.3.6 (DXKT5,XSO)
Hi guys, so I have a little bit of an issue! I've had my nexus 6 for about 3 months and i'm not sure when it happened or why but some how and some way no matter what rom I'm running, USB connection to desktop no longer works. I have tried turning adb on and off, reloaded drivers, and tried other computers. When I monitor device manager in Windows 10 no new devices are connected at all, just does not show up. No unknown device, adb, USB, nothing. So I'm not sure what I should do, I was thinking of claiming warranty however trying to avoid it. Any suggestions??????
P.S: Mounting external storage devices using otg is successful.
May there be some problem with your cable. Try different cable on all available usb port.
I've done that, no success