[SOLVED?][Q] P1010 home and search key not working - Galaxy Tab Q&A, Help & Troubleshooting

Hello,
My SGT p1010 got unresponsive (the display didn't want to turn on) and I held the power key untill shut down. After turning on again, the home and search keys are touchable (I get the vibrant feedback), but there isn't any action performed. I unfroze some samsung stuff I had frozen before that and restarted, but no effect.
As a side effect, the icons and widget (accuweather) I placed manually on the desktop disappeared, and the programs got sorted by name (not like before - the latest installed - after the earlier ones).
Was this some kind of soft-hard reset?! No info disappeared though..
Any ideas why is this happening and how to fix it?

Well, I just did factory reset and it's all ok now..

It will happen again
i had the same problem. went to a samsung store and they updated the gt software. they were sure that the update was the solution to the issue, but it happened again. please contact samsung support to make them know this important problem.

Same problem here.
Contacted Samsung. Waiting for a call.
Problem:
- Home screen reset to factory settings. Some settings like key sounds reenabled
- Home and Search key not working
All account settings and apps are still there.
Also when you shutdown the phone there is only one option "shut down". There were 3 before. Like offline mode and one other option i don't remember.

Malicieux said:
Well, I just did factory reset and it's all ok now..
Click to expand...
Click to collapse
Just what I was gonna recommend. It usually does the trick
Tbolt meatclaws-talkatap

Doing the "trick" every day is not that great though...

Again
This stupid issue happened AGAIN....I refuse to factory reset it again! Any ideas?
@ravage2k : did u get a call from Samsung?

It happened to me 2 weeks ago, did a factory reset and I'm waiting for the next time :'(
See also there : http://forum.xda-developers.com/showthread.php?t=1074446
Sent from my GT-P1010 using Tapatalk

SUCCESS!
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys

Thx for the tip, I'll try if it happen.
Sent from my GT-P1010 using Tapatalk

Malicieux said:
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Click to expand...
Click to collapse
It happened to me today and the Kies' tip worked ! Thx a lot. :-D
Sent from my GT-P1010 using Tapatalk

Bad Samy BAD!
happened to me just now, the KIES trick fixed for me, but not only the buttons do not worked, even my google acount wasn't registered, after unplugin the device it asked me for my acount restore settings, and also no lock screen until pluged to kies We really need an update for the P1010 even if it not froyo but this problem seems to be for a lot of users... I dont whant to connect to kies every day just for the fix

the problem keeps spreading to all reagions
http://www.youtube.com/watch?v​=BiE3BxnGjUY

I've had this problem for the past 6 weeks since I got my gt p1010. It happens a couple of times per week. Grrrrr.
The Kies solution fixes the home key & lock button issue and all the apps are there, however I get the following two things:
* All Homepage data is lost (I have to re-do all of my homepage icons)
* My browser bookmarks are all lost
Haven't done a factory reset as I'm not convinced this will fix the issue - that certainly seems to be the case for Malicieux anyway!!
Might this be something to do with pattern lock??
Has anyone found a solution to this yet?????
We need a firmware update and fast!!!

P1010 Home and Search Key not working
Hi Guys,
I have read your posts and have also had this really annoying problem.
The last time I did a factory reset, I have intentionally not installed any additional apps or setup my Exchange e-mail client, as I strongly suspect that it will be down to something like this.
I have not had any problems at all so far - where before it would lock up and reset multiple times in one day.
I have not yet installed any of the previous apps I had, but I will be installing one a day until I find it crash again.
It didn't have many apps on their but here are a list. I am curious to see if anyone who has also experienced these issues had installed the same apps as me.
Skype, BBC Iplayer, GoogleSky
or were connected to an Exchange account.
I have setup my exchance account once more today - but without checking the Sync Calender or contacts options.
It has been working for 1/2 day with still no problems.
I suggest everyone else who has this problem does the same and we nail down the offending app!
You will need to do a factory reset - not a Kies Sync fix - because you will always get the problem again (because you still have the offending setup / app)
Let's nail this down!

I have a P1000, so not sure how valid this is. I searched on Google and there appears to be an Android issue 8503 (I think?) related to this:
Home button vibrates but no action
Search doesn't work
cut-down "power off" menu
no security lock
I experienced this issue repeatedly when updating Overcome ROM, I narrowed it down to restoring backed up apps. So I've downloaded apps from the market and restored data from Titanium Backup. I think I've got a contaminated back-up somewhere.
Since not restoring apps (after trying at least twice, maybe 3x), my system has been stable. While not pinpointing the issue, I hope this helps someone...?

@ irw030370 same here...
@ snesy i think the problem lies with Skype.
my father has the same problem with his P1010 ans the same temporal solution when connecting the tab to his pc ( he does not need to start Kies, just connect it with a usb cable )
I did a reset once but installed all the SW directly after that...
strange thing is that my mother has also a p1010 same version of FW and so on and does not have that problem...
next week i'll get my hands on his tab and will perform a hard reset, and do as you suggest.
Will update my findings later on...
Greets,
T.
Edit :
With the basic install, added only skype and some email accounts. I did not have an issue.
Still looking...

Hi all
any advance on this problem?

You should update to Android 2.3.
Check Kies or follow http://forum.xda-developers.com/showthread.php?t=1410035
I did not have any problems with this new version so far.

Related

Serious nexus one problem!!! Help!

Had the phone for few days and a problem when i clicked for example the "MESSANGING" on my home screen it lead to aim screen to i click back it went to another app then i lcicked home i went home and clicked messanging again and it went to another screen of a app why isnt it go to messagning? it works now but it did that twice!!!! it froze everytime i tryed to quickly share a photo via facebook it froze one time there.well a new problem happened..... i locked it the nwhen i lciked the power to unlock no puzzle unlock wasnt there it was just my backround.. then i keep lockign and unlockign no puzzle i shut the phone off and restated?
Your best bet is to wipe your phone and flash a fresh rom onto it. What rom are you using?
its regular updated 2.2 nexus build number FRF91 idk anything else? its not rooted
Oh ok so purely stock.
1. Backup all your contacts:
*Open Contacts app
*Press menu softkey, select Import/Export
*Export your contacts to sd card
2. Go to settings -> privacy -> factory data reset [THIS WILL WIPE ALL DATA ON THE PHONE]
Your phone should restart, and you should be good to go.
thanks bro... why u think its glitching liek that because maybe all the apps i got like 20 from market and task killer? or what can it be? by the way i factory restored it once not because of this problem but jsut to clear all apps quickly... so i just did it lets see how it goes from now....
No problem, I'm here to help.
I remember reading recently that task killers from the market actually may do more harm than good. I don't exactly remember why, but that may be your problem...
P.S. I always thought task killers required root...I guess you learn something new every day
hahaha true true.. so these problem u heard about before or first time?
I've never heard of your specific issue but anything is possible
gotcha so right now i download most apps such as aim,calorie counter, magic marker, pandora, yahoo mail, drink recipe, shazam, shopsavvy, WHERE thats about it.. no task killers no battery displayers no nothing.... hopefully this problem wont occur....
Good. Just send me a PM if you run into the issue again
gotcha.. thanks anyone got any ideas why it would occur..... apps? virus?
Were you using a program to customize the icon? Like Folder Organizer?
nope.. but i did have astro zipper program i had lock up 2.0 i had werid thigns just got a habit of downloading i enedup delting lots but problem occured i just did a factory reset so far no problem.....
bigg12x said:
Had the phone for few days and a problem when i clicked for example the "MESSANGING" on my home screen it lead to aim screen to i click back it went to another app then i lcicked home i went home and clicked messanging again and it went to another screen of a app why isnt it go to messagning? it works now but it did that twice!!!! it froze everytime i tryed to quickly share a photo via facebook it froze one time there.well a new problem happened..... i locked it the nwhen i lciked the power to unlock no puzzle unlock wasnt there it was just my backround.. then i keep lockign and unlockign no puzzle i shut the phone off and restated?
Click to expand...
Click to collapse
From what you're explaining, its seems you're experiencing the touchscreen issue. Most if not all of the N1's have this problem. It's a known defect that HTC chooses not to admit too. As of now there's only a temp fix which is to press the power button on & off. Its a problem that randomly occurs. There's nothing that'll specifically trigger the problem, it just happens when it happens. Flashing to a custom rom will not solve your problem becuz its hardware related. If you haven't voided your warranty in any way, your best bet is too warranty exchange/repair your device until its fixed.
ya im going to call warrernty now and see what the deal is!

[Q] Scrambled Stock Froyo?

Been happy with it since December. Had problems yesterday rebooting after removing battery - an application had frozen. Can't recall which one. Eventually got it to reboot, but all the home screens were wiped and a number of apps had simply gone. Some that were left insisted on force close. The ones I use mainly are OK up to a point but they usually don't remember that they have run before after sleep - so I have to go through all the terms of acceptance and redo the settings.
The 3 button combo no longer seems to work - although I never did try it with Froyo.
Help appreciated
Got 3 button combo to work eventually!
What firmware are you using?
lcgmadeira said:
What firmware are you using?
Click to expand...
Click to collapse
2.2.1 XXJPY downoaded with Kies
I've reinstalled various apps and all is well now it seems. I remember what the app was that screwed things up. It was Samsung AccuWeather Clock. Had problems with it before. Don't know why I bothered trying it again - a foolish mistake I think!
check the lost file directories.. my guess is you have some dsk corruption.

[Q] USB connection wrongly detetcted by phone

Hi all,
Sorry if this has been dealt with before, but I haven't found answer.
A strange bug occurred to my I9000: it wrongly detects an USB connection and propose me in the notification bar to mount umount SDcard on PC.
I have flashed a new kernel, rebooted. After that, it seems OK but again, this morning, having done absolutely nothing, the notification is present, as if the phone was connected to PC.
I must say that everything else seems to work properly. It's just annoying to have this notification permanently.
I've tried to clean the contacts using an appropriate aerosol but that did nothing.
Model informations : GT-I9000 2.2.1 I9000XXJQ1 2.6.32.9 root DELL105 1 rooted FROYO.XWJS8
Any idea?
Well actually, everything seems to work except that I can't get the phone recognized by PC anymore neither in mass storage nor in debug mode. :-(
Factory reset phone as first step .
jje
Sorry but we need something less rude if we want iphone users to switch to android ;-)
Such a little bug cannot be solved by just saying: hey revert to factory settings and erase all your datas. That may solve the symptoms but not the reason.
I've digged a little through the internet and there are several reports like mine. It's worthwile to understand why.
Sent from my GT-I9000 using Tapatalk
factory reset is what it is,
it reverts phone back to factory standard. there was no issue when you first got the phone so obviously its something YOU have done.
so yes, a factory reset is whats needed, nothing rude about that.
Sorry but we need something less rude if we want iphone users to switch to android ;-)
We dont want i phone users to switch to Android they are mainly too thick don't read instructions and dont understand FAQS .
You have a problem probably caused by you or the rom you flashed or possibly settings .
Fix is to go back to stock Froyo or Eclair wiping phone but first step is Factory reset as its easier .
Or hang around and someone may have the solution or take it to a Samsung service centre .
jje
Thank you for the answer.
I'm already on an official froyo (samsung one) and didn't apply any lagfix since my last factory reset ;-)
I'm not an iphone user, I want to understand where is the trouble and help to fix it (even if I'm a noob on android, I know pretty well how linux works).
As I said before, other people seem to have encounter this problem but the solution given just erase all hints behind the possible bug (that may be hardware linked)
From my experiments it seems that the problem occur only after a first data connexion. The deconnexion is correctly detected (notifications disappear) then, randomly, a wrongly detected usb data connexion reappears.
What are the processes between detection and notification ? That's what I'm tracking.
Sent from my GT-I9000 using Tapatalk
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
rockyc4u said:
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
Click to expand...
Click to collapse
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
FlorentBL said:
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
Click to expand...
Click to collapse
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
rockyc4u said:
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
Click to expand...
Click to collapse
I shouldn't have said anything... this bug arrived again today

[Q] strange touch / firmware problem

I have samsung galaxy tab p1000, india.
I am experiencing a problem with touch screen.
Once it starts working, it works perfectly fine with no glitches or any problem but once it goes to sleep mode, it may or may not recover from the sleep mode. When I press the power button, the screen comes but i m not able to unlock it or used.
Initially this problem used to occur rarely but now it is very rare to get my touch working.
I have tried hard reset / soft reset / changing the firmware (approx 20 times) but m not able to make the touchscreen working reliably.
Have also flashed miui ICS, aokp , firmware from samfirmware , tsar300, but no use.
As far as i appreciate this is a software glitch as the touch screen are not able to load everytime the tab wakes up. So, if some body could correct this problem or suggest a solution.... it would mean a lot ..
continue
I was just working out things. When i flashed stock firmware ddjm2, i had a comparatively stable system and improved touch response, although the frequency has reduced but the problem still exists. Any help would be apperciated, i am really frustrated,
thanx in advance
It may be a kernel issue. Have you tried Overcome's kernel/ROM?
tried overcome kernel also, no use.....
It sounds like a software/firmware problem, but if you're still having issues on stock kernel & ROM, it may be a hardware issue...I've never had any issues with touch on my tab...
bigz1981 said:
It sounds like a software/firmware problem, but if you're still having issues on stock kernel & ROM, it may be a hardware issue...I've never had any issues with touch on my tab...
Click to expand...
Click to collapse
thanx bigz1981, one more thing discovered today.
once i flashed fresh froyo 2.2, it works fine but when i connect it to internet, something is updated which results in touchscreen showing above abnormal behaviour. This time after installing the firmware, I switched off the network, lets see if this solves the problem. Nyways thanx for the advice.
Also, i now remember that previously I updated my "tsp update" by dialing that *#____#* number, Which had failed. All this may be result of that. Can you throw some light on TSP,
1. is it touch screen ******,
2. whats wrong in updating it.
3. Was it trying to update through internet, since I was not flashing anything at that time.
4. Is there anything known as touch screen firmware , from where can i update it.
Thanx dear, for all the effort putin by you.....
I also request some senior administrator of the forum to show some way in this darkness...
from the developers, i wanna know,like we have device drivers in case of computers ,
1. we must be having some drivers for thetouch screen ,???.
2. Can this driver be loaded everytime the tab wakes up from sleep.
3. Can we shift loading of this touch screen driver higher in the booting sequence.
I am not a android nerd, but i know some basics of windows. Please guide the correct way. Thanxxxx
Just another input for processing, around 8hrs earlier i had again flashed my tab with ddjm2 foryo2.2, and disconnected from internet. The tab worked fine. I operated it for around 40 times waking up from sleep. It worked perfectly except 4-5 times. I am not able to understand,, what is there that is spoiling the firmware, once it starts updating through internet.
Hello .....
i came up to the forum ....with some expectations .... . ....
moderators , administrators pl listen,....
I saw a similar thread, but try to download ILITEK Touch Utility from the Play Store & see if this helps with your issue.
Dear,
I have the same issue!! very odd. I was a long time without using my tab and then I found out this issue few weeks ago. I've installed 2 applications (angry birds space and juice defender) right before the issue, no new rom updates (I'm still using the euro rom update on my t-mobile tab done 2y ago), however not sure if any automatic update has been performed on the apps. After deleting these 2 apps, issue still persists.
Let me know if someone found a solution.
B. Regards,
Marcel
happened to me when google market is updated to google play

GT-I9000 Random Reboot

My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
tomhicks15 said:
My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
Click to expand...
Click to collapse
Why don't you get the phone into recovery mode vol up + home bttn + power bttn then wipe cache partition and data/factory reset this will solve the problem but will delete all the phones data
If she sets up a Gmail account on the phone, her contacts and apps will be backed up online and will be reinstalled automatically during initial setup. Hope it helps.
Sent from my GT-P7500 using xda app-developers app
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
tomhicks15 said:
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
Click to expand...
Click to collapse
My phone has the same problem...
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
If still under warranty no sense messing with it. I would take it to a shop/service center before trying to root or install custom rom. If factory reset and clearing cache hasn't helped a custom rom probably won't.
Sent from my GT-P7500 using xda premium
drakester20 said:
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
no it isnt
My Galaxy has beed doing it allmost from day 1. I did get it fresh from beginning with Froyo (if my memory serves my correctly) and then it was like - "its ok - wait Gingie to come ant that solves problem". Gingie came - problems did NOT solve. Opted for rooting - bricked the phone. Was lucky - carrier changed the phone - telling me that "motherboard was faulty and needed to change. Afterwards did check numbers (I know - i am little paranoic) - number where the same - so they probably just but fresh rom or something like this.
It was OK like few weeks - then it started again - random reboots every imaginable time - - doing something - not doing something. Just few minutes back - phone was sitting on the table - doing nothing and then - BABAHH - reboot.
I have tried mostly everthing - keeped it squiicky clean - no added apps, no added info - even not synced (no google, no live, no yahoo or whatever) - dialed numbers from paper and so one - no differences. Some day it rebooted few times, then few days it did not. I have tried allmost ALL launchers (Go, ADW, Holo, EZ etc - GO and EZ are the best - others lagging far behind) including this HOLO derivative modded TouchWiz - it did not installed. All versions from this forum give same answer - file error something.
I have a feeling that this is the crappiest phone/soft ever in the world.
Did use Dell AXIM (X5 and x51v) as a phone starting in 2002 - no problems - sorry one problem - BATTERY. Then did get ASUS P750 - no problem (was not very user friendly but worked SOLID) - battery lasted once when listening music 9 hours on row - ok screen was out - but still. Now I am so pissed off that will ditch Android as crappiest sh1t and smsung as crappiest hardware and will get Lumia 920.
It has 2 compoents that basically never failed my - Nokia phone (I allways had 2 numbers and second was allways Nokia). Nokia soft aint best but hardware is solid - (love my X2 - best phone ever) and when combining with Windows mobile it should be like manna from heaven for the phone hell from that this last 2 years are cousing my - "thanks" for android and smsung.
As for those restarts/reboots I have looking for problems roots and it seams that problem originating from BT/3G/WiFi hardware. They have some kind of incompatibility problem with android. When in flight mode then phone can go like a week with no restarts. As soon those are on (can You imagine using phone WITHOUT 3G or basic phone function?!) turned on restarts will happen. Google and Samsung know that but they scrubbing net from that information. When i started looking in to it more then year ago then i find some stories about that. Saved the links but after few weeks non of them worked any more.
I have few gollegues using Galaxy as well (S+, S2, S3 and few others) and ALL of them telling me that this random rebooting is a issue. Some model little less some more.
If some one has some kind solutions let me know - maybe some other persons find it here to and this can help them to.
Thanks.
Thanks for the information, just have to put up with it i guess!
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
drakester20 said:
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
So far I know custom roms did not solve the problem totally.
Some phones have less reboots but they did not go away totally.
I guess something is very wrong with this phone physically.
I have "romming" and "rooting" more then once and more then one phone.
(Starting from my "beloved" DELL AXIM x51v and ASUS P750 :laugh: )
But this one is like messenger from techno hell. Did rooting for 3 phone
for my coworkers and few for the family (Gal S+, Gal Y, SII) and all of them
rooted nicely - just few drops of sweat now and then. So I dont want waste
any time on that "crapper".
If it dies before i get Lumia920 then I use Nokia X2.
I might grab Android Tab in future to replace my Bookees Cybook but no more android phones

Categories

Resources