My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
tomhicks15 said:
My mum's Galaxy S I9000 keeps and rebooting randomly and can happen at any time such as during phone calls, viewing emails, texts, the lot! She is on gingerbread.bojv8 2.3.3 and i was wondering how i can stop it rebooting and whether rooting the phone and applying a custom rom could fix this? I have also realised that she cannot switch wifi on as it 'Error'.
If you give adivce to root it, please can you provide me with some thread links on tutorials and reliable rom's
Help would be muchly appreciated, many thanks,
Tom
Click to expand...
Click to collapse
Why don't you get the phone into recovery mode vol up + home bttn + power bttn then wipe cache partition and data/factory reset this will solve the problem but will delete all the phones data
If she sets up a Gmail account on the phone, her contacts and apps will be backed up online and will be reinstalled automatically during initial setup. Hope it helps.
Sent from my GT-P7500 using xda app-developers app
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
tomhicks15 said:
Factory reset didnt alter it and neither did wiping cache partition in recovery, wifi still not working.
The phone just restarted 4 times in the last few minutes and turns itself back on when manually turned off!
Please help!?
Click to expand...
Click to collapse
My phone has the same problem...
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
If still under warranty no sense messing with it. I would take it to a shop/service center before trying to root or install custom rom. If factory reset and clearing cache hasn't helped a custom rom probably won't.
Sent from my GT-P7500 using xda premium
drakester20 said:
Is Ur phone rooted?
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
no it isnt
My Galaxy has beed doing it allmost from day 1. I did get it fresh from beginning with Froyo (if my memory serves my correctly) and then it was like - "its ok - wait Gingie to come ant that solves problem". Gingie came - problems did NOT solve. Opted for rooting - bricked the phone. Was lucky - carrier changed the phone - telling me that "motherboard was faulty and needed to change. Afterwards did check numbers (I know - i am little paranoic) - number where the same - so they probably just but fresh rom or something like this.
It was OK like few weeks - then it started again - random reboots every imaginable time - - doing something - not doing something. Just few minutes back - phone was sitting on the table - doing nothing and then - BABAHH - reboot.
I have tried mostly everthing - keeped it squiicky clean - no added apps, no added info - even not synced (no google, no live, no yahoo or whatever) - dialed numbers from paper and so one - no differences. Some day it rebooted few times, then few days it did not. I have tried allmost ALL launchers (Go, ADW, Holo, EZ etc - GO and EZ are the best - others lagging far behind) including this HOLO derivative modded TouchWiz - it did not installed. All versions from this forum give same answer - file error something.
I have a feeling that this is the crappiest phone/soft ever in the world.
Did use Dell AXIM (X5 and x51v) as a phone starting in 2002 - no problems - sorry one problem - BATTERY. Then did get ASUS P750 - no problem (was not very user friendly but worked SOLID) - battery lasted once when listening music 9 hours on row - ok screen was out - but still. Now I am so pissed off that will ditch Android as crappiest sh1t and smsung as crappiest hardware and will get Lumia 920.
It has 2 compoents that basically never failed my - Nokia phone (I allways had 2 numbers and second was allways Nokia). Nokia soft aint best but hardware is solid - (love my X2 - best phone ever) and when combining with Windows mobile it should be like manna from heaven for the phone hell from that this last 2 years are cousing my - "thanks" for android and smsung.
As for those restarts/reboots I have looking for problems roots and it seams that problem originating from BT/3G/WiFi hardware. They have some kind of incompatibility problem with android. When in flight mode then phone can go like a week with no restarts. As soon those are on (can You imagine using phone WITHOUT 3G or basic phone function?!) turned on restarts will happen. Google and Samsung know that but they scrubbing net from that information. When i started looking in to it more then year ago then i find some stories about that. Saved the links but after few weeks non of them worked any more.
I have few gollegues using Galaxy as well (S+, S2, S3 and few others) and ALL of them telling me that this random rebooting is a issue. Some model little less some more.
If some one has some kind solutions let me know - maybe some other persons find it here to and this can help them to.
Thanks.
Thanks for the information, just have to put up with it i guess!
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
drakester20 said:
Well I can help you with rooting and applying custom ROM
it might solve your problem!!
If my post helped, don't mind hitting THANKS
Click to expand...
Click to collapse
So far I know custom roms did not solve the problem totally.
Some phones have less reboots but they did not go away totally.
I guess something is very wrong with this phone physically.
I have "romming" and "rooting" more then once and more then one phone.
(Starting from my "beloved" DELL AXIM x51v and ASUS P750 :laugh: )
But this one is like messenger from techno hell. Did rooting for 3 phone
for my coworkers and few for the family (Gal S+, Gal Y, SII) and all of them
rooted nicely - just few drops of sweat now and then. So I dont want waste
any time on that "crapper".
If it dies before i get Lumia920 then I use Nokia X2.
I might grab Android Tab in future to replace my Bookees Cybook but no more android phones
Related
Hi guys,
I'd really appreciate any help as I'm rather dependant on my phone right now.
I bought an unlocked galaxy S in Holland. I've been in the UK using my phone for the last 3 weeks without any problems. My phone is running 2.1 update 1. The only modifications I did was a lagfix and root. Since doing those, I've used it for 2 weeks without problems.
Today I finally got my UK sim only card so I swapped out my SIM. It worked fine for a few hours, until I tried to input the internet settings for my UK provider. The phone kept rebooting every few seconds, so I removed the battery and tried to power on.
Since then, the phone will boot up with the galaxy S animation, but it will stall there with the lights flashing (normal boot up sequence). Even after a few minutes it is still like that, and eventually the screen turns off and only the touch sensitive buttons light up.
I have tried to do a volume down+home+power and it puts the phone in a downloading screen which leads to nothing.
I can't seem to be able to hard reset. Worst of all is that I can't return it to the shop for replacement since it was from an internet shop in Holland and I now live in the UK.
Is there anything I can still try?
thanks a lot. it would be a disastruous 450 euro paperweight if I cannot solve this
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
slev7 said:
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
I am having trouble locating the original eclair rom on the internet, especially because the samsung-firmwares site seems to be down/private. Do you still have a copy or link?
I have also read that people with stuck bootscreens shouldn't flash.. somewhat conflicting stories.
Any help is greatly appreciated..
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
almi88 said:
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
Click to expand...
Click to collapse
Oh yeah that'd worked for me too but heres the firmware link just incase...
samfirmware.com
they're encrypted but passwords can be found on samfirmware forums
Sent from my GT-I9000M using XDA App
Thanks for the tips guys. I tried the volume/home/power thing and this time it did work (had tried it several times already).
did the reset and the phone booted up afterwards. I have internet connectivity via my 3g and also via a wifi spot however it tells me it cannot establish a reliable data connection to server when i try to add my gmail account.
I've tried both over wifi and 3g. I'm now trying a reset of the phone via the menu in android.
also I noticed there is some XEN error. Not exactly sure what that is.
edit: the reset via the menu fixed the Gmail sign in problem.
Is android just really this unstable? I've always only used the default firmware so I have no idea why suddenly all these things started happening. It's pretty troubling really.. especially since i've just lost a lot of contacts.
I don't think android is unstable, but rather Samsung not taking the time to tune the Os for the SGS as it has some rather annoying bugs. Just last night I had to factory format my phone. It seems I need to do it every damn 3 weeks. The first 3 times didn't bother me too much but not this is getting out of hand. I will never buy another Samsung device as long as I live. Right now I'm downloading JM9 rom to install on this thing. Freaking annoying
well, if devices with pretty standard hardware require fixes or hacks to make things work properly... then its unstable in my mind.
I really hope I won't have to do it again--- a phone should just work, it shouldn't be like a damn desktop OS in that sense.
I'm also still wondering what the deal is with the official froyo version. I still hven't seen it appear properly and it won't show up in Kies either. GPS is extremely bugged atm.
Galaxy S doesnt have standard hardware.
Its samsung screwing up the software
Hello,
My SGT p1010 got unresponsive (the display didn't want to turn on) and I held the power key untill shut down. After turning on again, the home and search keys are touchable (I get the vibrant feedback), but there isn't any action performed. I unfroze some samsung stuff I had frozen before that and restarted, but no effect.
As a side effect, the icons and widget (accuweather) I placed manually on the desktop disappeared, and the programs got sorted by name (not like before - the latest installed - after the earlier ones).
Was this some kind of soft-hard reset?! No info disappeared though..
Any ideas why is this happening and how to fix it?
Well, I just did factory reset and it's all ok now..
It will happen again
i had the same problem. went to a samsung store and they updated the gt software. they were sure that the update was the solution to the issue, but it happened again. please contact samsung support to make them know this important problem.
Same problem here.
Contacted Samsung. Waiting for a call.
Problem:
- Home screen reset to factory settings. Some settings like key sounds reenabled
- Home and Search key not working
All account settings and apps are still there.
Also when you shutdown the phone there is only one option "shut down". There were 3 before. Like offline mode and one other option i don't remember.
Malicieux said:
Well, I just did factory reset and it's all ok now..
Click to expand...
Click to collapse
Just what I was gonna recommend. It usually does the trick
Tbolt meatclaws-talkatap
Doing the "trick" every day is not that great though...
Again
This stupid issue happened AGAIN....I refuse to factory reset it again! Any ideas?
@ravage2k : did u get a call from Samsung?
It happened to me 2 weeks ago, did a factory reset and I'm waiting for the next time :'(
See also there : http://forum.xda-developers.com/showthread.php?t=1074446
Sent from my GT-P1010 using Tapatalk
SUCCESS!
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Thx for the tip, I'll try if it happen.
Sent from my GT-P1010 using Tapatalk
Malicieux said:
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Click to expand...
Click to collapse
It happened to me today and the Kies' tip worked ! Thx a lot. :-D
Sent from my GT-P1010 using Tapatalk
Bad Samy BAD!
happened to me just now, the KIES trick fixed for me, but not only the buttons do not worked, even my google acount wasn't registered, after unplugin the device it asked me for my acount restore settings, and also no lock screen until pluged to kies We really need an update for the P1010 even if it not froyo but this problem seems to be for a lot of users... I dont whant to connect to kies every day just for the fix
the problem keeps spreading to all reagions
http://www.youtube.com/watch?v=BiE3BxnGjUY
I've had this problem for the past 6 weeks since I got my gt p1010. It happens a couple of times per week. Grrrrr.
The Kies solution fixes the home key & lock button issue and all the apps are there, however I get the following two things:
* All Homepage data is lost (I have to re-do all of my homepage icons)
* My browser bookmarks are all lost
Haven't done a factory reset as I'm not convinced this will fix the issue - that certainly seems to be the case for Malicieux anyway!!
Might this be something to do with pattern lock??
Has anyone found a solution to this yet?????
We need a firmware update and fast!!!
P1010 Home and Search Key not working
Hi Guys,
I have read your posts and have also had this really annoying problem.
The last time I did a factory reset, I have intentionally not installed any additional apps or setup my Exchange e-mail client, as I strongly suspect that it will be down to something like this.
I have not had any problems at all so far - where before it would lock up and reset multiple times in one day.
I have not yet installed any of the previous apps I had, but I will be installing one a day until I find it crash again.
It didn't have many apps on their but here are a list. I am curious to see if anyone who has also experienced these issues had installed the same apps as me.
Skype, BBC Iplayer, GoogleSky
or were connected to an Exchange account.
I have setup my exchance account once more today - but without checking the Sync Calender or contacts options.
It has been working for 1/2 day with still no problems.
I suggest everyone else who has this problem does the same and we nail down the offending app!
You will need to do a factory reset - not a Kies Sync fix - because you will always get the problem again (because you still have the offending setup / app)
Let's nail this down!
I have a P1000, so not sure how valid this is. I searched on Google and there appears to be an Android issue 8503 (I think?) related to this:
Home button vibrates but no action
Search doesn't work
cut-down "power off" menu
no security lock
I experienced this issue repeatedly when updating Overcome ROM, I narrowed it down to restoring backed up apps. So I've downloaded apps from the market and restored data from Titanium Backup. I think I've got a contaminated back-up somewhere.
Since not restoring apps (after trying at least twice, maybe 3x), my system has been stable. While not pinpointing the issue, I hope this helps someone...?
@ irw030370 same here...
@ snesy i think the problem lies with Skype.
my father has the same problem with his P1010 ans the same temporal solution when connecting the tab to his pc ( he does not need to start Kies, just connect it with a usb cable )
I did a reset once but installed all the SW directly after that...
strange thing is that my mother has also a p1010 same version of FW and so on and does not have that problem...
next week i'll get my hands on his tab and will perform a hard reset, and do as you suggest.
Will update my findings later on...
Greets,
T.
Edit :
With the basic install, added only skype and some email accounts. I did not have an issue.
Still looking...
Hi all
any advance on this problem?
You should update to Android 2.3.
Check Kies or follow http://forum.xda-developers.com/showthread.php?t=1410035
I did not have any problems with this new version so far.
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
(DISCLAIMER - This is not me, this is a friend of mine with a Galaxy S who I try to help. I'm not responsible for any what is typed here)
First of all, Thanks for the amazing work you guys have done, I've been really enjoying all kinds of ROMs and tools you've made.
Sadly though, I have some really big problems right now, And I have no clue on how to resolve them.
So there I was, Just doing some regular stuff on my Galaxy S, Running on Build 40 of the AOKP rom.
Suddenly, The phone turns off. This doesn't happen that often but, It has happend before: So I wait for it to reboot.
The thing is: It didn't.
It showed the Samsung Galaxy S logo - as usual - The 'IcyGlitch Kernel' screen - as usual - but then.... The screen turned black and showed the Galaxy S logo again.
This just goes on and on and on and on.
I have tried to get into recovery mode, but this does not work because it restarts before the kernel has initialized - I think - and therefore can't.
The only thing that seems to be working at the moment is download mode, and I'm hoping this will somehow save it.
I've been looking around for solutions but I could not find anything that was of any - clear - help, And I do not wanna try any risky things that can **** my phone up even more.
So, XDA, Tell me. What can I do to rescue the phone?
And no - To state the obvious - I did not change volts, overclock it, or whatever, and never did. Neither was I doing ANY system stuff when it crashed.
Hey
If you can access download mode then downgrade to stock 2.3.6...(link given below..)
Root it and enjoy roms again..this should solve your issue..
Sent from my GT-I9000 using xda app-developers app
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
Click to expand...
Click to collapse
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
LibertyMarine said:
upload it on youtube and post the link.
And something else. Make a factory reset again and then don't install any apps. Does the error also occure?
Click to expand...
Click to collapse
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
anibjoshi said:
Im new to XDA forums and hence the site does not allow me to post URLS. However I have uploaded the video to youtube.
If you put 'HTC One screen problem Aniruddha Joshi ' in the youtube search box, you will find my video.
Im sorry I couldnt think of any other way
I did not install anything out of the ordinary. Just updated the existing google apps and installed facebook, twitter and whatsapp! No crazy apks or unknown apps.
Also, once I factory reset the phone, it starts working perfectly and there is no way to know the time after which it starts giving problems again. Once it was 3 hours, once it was a week.
So I don't have any way to check if some app is causing the problems.
Click to expand...
Click to collapse
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
anibjoshi said:
Hey guys,
I bought an HTC One about 15 days ago. Within 2-3 days of using it, I started getting problems with the display screen. I suppose this problem was seen by few people who owned the HTC One X but I couldnt find any useful solutions in those formums hence im posting here.
This is what happens:
1. Whenever I receive a call, the screen goes black and doesnot turn on until I hang up the call. This effectively makes the device useless as a phone, as I can't see who is calling and also during call I cannot access the screen.
2. Sometimes, there is a delay with the power button. When I press the power button, the touchscreen becomes responsive but the display doesn't turn on.
The problem is, if I factory reset the device, it starts working perfectly again!! Again after about 2 days it starts the same problems.
So I thought it was a software issue and so, I got s-off and installed the GPE Rom on the device. 7 days passed, no problems. On the 8th day, the same problem occured again. And as earlier, factory resetting solved the problem.
Is this a software issue, hardware issue or something else I dont know about?
I have taken a video of the device malfunctioning, but I don't know if I can post it as an attachment.
Thanks in advance!
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Click to collapse
Try flashing a Sense ROM, like ARHD or MaximusHD?
Enviado de meu HTC One usando Tapatalk
LibertyMarine said:
after seeing your video, I am even more confused. I really don't know what could cause this problem. But the fact, that I didn't have this issue and almost no other person too, makes me think about a hardware defect. But the randomness and that it only occures after several days don't support this theory. So the only thing we can do about his is basic troubleshooting.
- 1) Try to flash Cyanogenmod and try this mod for several days
- 2) Try another Rom, for example: Omni Rom
- 3) Try to use a different Kernel for GPE stock.
- 4) Use a RUU that matches for you
Sorry, I don't have any other ideas left! But after this troubleshooting we may get new information or gain some knowledge that allows us to determine the cause of this error more exactly!
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Click to collapse
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
IINexusII said:
well its clearly something youre installing if it is occuring after a few days, a root app which controls your sensor or brightness probably, do you have apps of that nature?
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Click to collapse
No I rooted the device but did not install any root apps...i unrooted the device to install the GPE Rom(not necessary i know, but it seemed like a proper way) and found that it started giving problems immediately. Can non-root regular apps also cause such problems? I had installed only a limited number of apps anyway, updated the pre installed apps, facebook, twitter, whatsapp, some games..thats it..nothing wierd..
Might be a Screen-Off max. frequency issue. Like the phone gets only 500Mhz in sleep mode at maximum. Which is to low for an incoming call. Could you install a app like Android Tuner or Trickster Mod to check your Screen-Off Max frequency. If it`s that low, set it to ~1000Mhz.
anibjoshi said:
The original device shipped with sense Rom. I flashed GPE to check if it was a software fault. But no luck. It gave the same problem although significantly later(about a week after I flashed it).
One more thing, I hope this gives some more information..
One time, I had rooted the device and installed a custom recovery. The phone was then working perfectly for about 4-5 days. and then later when I went ahead and unrooted the device, it immediately started giving problems. So I rooted it again hoping that the problem will go away, but no luck...the problem persisted. So, I had no option than to factory reset again, at which point it started working perfectly again.
This is all so bizarre, I have never seen something like this happen
This is just a theory, but is it possible that there is a problem with the hardware which gets triggered only on certain conditions, like some interrupt, or flag or something like that?
So until those conditions are not met, the device runs perfectly, and when they are, it starts giving issues.
Thats all i can think of as the reason.
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Click to collapse
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
Click to expand...
Click to collapse
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
LibertyMarine said:
That is very stange indeed. As I don't know any other causes for this error than:
Underclocked CPU or/and GPU on screen off
Root application that controls the brightness
Hardware issue(But what would cause this???)
I can only advice you:
Since you are S OFF, take a RUU, and follow this guide and ****ing set back your device back to stock! Don't root it! Don't use custom kernels. Don't install any strange apps that may control your display brightness. SERIOUSLY! Don't install an app that controls brighness even if it works on a friends phone! Just don't!
And if you still get this issue: It is a hardware issue! If you followed step by step the instruction and if you did everything I told you to do, it HAS to be a hardware issue! The fact that the error didn't appear on GPE that fast is caused by the lower performance requierement by GPE! So I seriously have doubt that this issue is caused by a hardware defect. But it isn't impossible for sure. I just have the impression that you changed some system files and you didn't know what you were doing. This is NOT against you, but it seems to be a reasonable possibility because a factory doens't reset the /system partiton.
P.S.
I'd be very kind if you hit the thanks button since we, the community, are really trying to help you.
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Click to collapse
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
Yup try installing kernel and custom rom.
Remove the case and try ( i know this is stupid thing but can give it a try)
Jvov said:
Agreed, trying following the guide and if it doesn't work make it s-on and send it to HTC for them to give a look.
Sent from my HTC One
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Click to collapse
Thanks for your help buddy! I really appreciate it!
anibjoshi said:
I will definitely follow your guide and try to troubleshoot the problem. I hope its not some hardware defect and I dont have to send the device to HTC. I've heard those guys are poor at customer service
Thanks a lot, you've been a great help!
Btw, I was trying to find that Thanks button since the first day, I just couldn't figure out where it was. I just did.
Thanks again
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Click to collapse
Thanks ! That's awesome and gives so much motivation! If you find out that you have a hardware defect and that you have to send it to HTC, I'll give you some information how to deal with those guys that you get your warranty.