Database Develop

"Fantastic" service by HTC Singapore

/rant
First of all, let me say that I really envy the American HTC users who seem extremely satisfied with HTC on that side of the globe. Unfortunately, it seems that even after owning HTC phones for the last 4 years, I havent learnt my lesson that HTC Singapore is truly incapable.
My nexus one started developing an erratic screen and it was to the point where i couldnt even type a message properly without having to power cycle the device to set the screen straight. I called them on the 11th of Aug to send it in (they pick up the devices here from you, so a little kudos there), however, they were unable to supply me a loaner. They said if i sent it for repair in 2 weeks, they would be able to help me out, so I waited. On the 23rd, I called them to check, and lo and behold, the service rep says they have no loaner phones at all, and will not be able to help. I figure what the heck, time to dust off the old winmo touch pro and just send the nexus one in ... the tech promises me a 3-5day turn around. 1 week later I call them up, and the tech tells me they had a problem sourcing screens, and would need to hold on to my phone "indefinitely" ... I asked him if he was off his rocker and since I had work to attend to, I left it at that. I fired off an email at night to their customer service email address, and get a reply that it will be taken care off. Literally the next day, I get an email saying my phone is ready, and it will be couriered to me the next day. I was impressed. Needless to say, when i received my phone yesterday, I was in for a rude shock... (point to note: when I sent in my phone, even the courier remarked that my phone didnt have a single scratch anywhere on it) they had sent me the phone with the screen protector half peeled off (they didnt even have the decency to replace it since they ripped it off, but i figured since they replaced the screen, it was worth it) .. i look around the phone, and there's now a scratch right next to volume rocker. Since it was the same courier who picked up the phone, he told me to send them an email, since he himself recalled there were no scratches ... I told myself for a 6mth old phone, I could live with the scratch .. I power cycle the phone and ...
the bloody screen was still erratic! they had simple reset my phone to factory (which i had already tried, in order to get rid of the problem) and sent it back to me (since i recalled that they said they didnt have the screen in stock anyway) ... so now i am, more than a week with the phone in their hands, and nothing to show for it except a scratched nexus one with a peeling screen protector. to add insult to injury, i contacted them and was told someone would call to rectify the situation ... which obviously no one has now ...
it really sucks because i really enjoy this phone ... i bought 2 - one for the girlfriend and one for myself, and hers works perfectly fine, so i know my screen's just nuts ... now the hard part is getting the "fantastic" guys over @ HTC to fix it again, since they still said they have no loaners at all ... *sigh*
Has anyone ever had any good experiences with HTC Singapore??
if you made it this far, thanks .. i had to rant somewhere .. ><

Mighty long mail. Htc probably lost you somewhere.
Sent from my Nexus One using XDA App

Sad that the only obviously singaporean post is..... A typical complaint mail.
Sent from my Nexus One using XDA App

I feel your pain. I've had utterly horrible encounters with HTC Singapore as well. Not just me but a buddy of mine too. We should start a FB group saying what we really think about their support. Maybe that might generate enough negative publicity for them to fire their staff and do a 180.
Best we can do is just not buy their products. I'm already telling my friends to get samsung or motorola phones from now on.

Your sarcy post title doesn't work.

cymru said:
Your sarcy post title doesn't work.
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sorry, but after dealing with htc, i figured "sarcy" would work better than direct. oh well, i guess it was a fail. cant really blame a guy for trying though.

Ha no you did okay. Does seem like they messed you around pretty good though :-(

caysman said:
Sad that the only obviously singaporean post is..... A typical complaint mail.
Sent from my Nexus One using XDA App
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let me be straightforward with you caysman - i have no qualms rewarding when service is met or exceeded ... i believe i may be one of the few singaporeans who tips everywhere he goes. whether its a kopitiam, starbucks or your neighbourhood restaurant. i have no problem throwing down $10 for a $50 meal if i enjoyed the service. likewise with the attitude ... i sent caltex a letter commending the guy who pumps gas at my regular station because he always went out of his way to be polite (and if you would like to see the letter, by all means, ask). not every singaporean only complains ... i spent a good sum on an exotic supercar .. the service is immaculate, even though the warranty's been up for more than 3 years. the dealer cares enough about his customers that he will wake up at 5am to attend to a customer's problem if he has to. is it so much to ask that if i buy the top of the line htc cellphone, that they honor their warranty at the least? all i asked was for a functioning screen, i did not root the phone or do anything crazy with it - all it has to do is work fine. i didnt complain till it came back to me in the same condition that i sent it in.
so while your outlook on singaporeans may be pretty poor for reasons unknown to me, it wouldnt be fair to generalize.

Boastful singaporean, where is your grace?
Acting like god, rewarding when you see fit? The arrogance off it all just as you buy your first lambo (novelty still there to boast about it huh?)
Sent from my Nexus One using XDA App

Oops you probably have a red ferrari, not a lambo. Pendants usually go for Fs. Enough money to buy the perfect life not knowing that with todays technology,' good enough' is the secret to true happiness.
And u bought the nexus one not for its technology but for its exclusivity. Most of your dumb potters have iphones.
And some in my posts lie the nugget of truth describing the cancer in the world's second richest country.
Sent from my Nexus One using XDA App

caysman said:
Oops you probably have a red ferrari, not a lambo. Pendants usually go for Fs. Enough money to buy the perfect life not knowing that with todays technology,' good enough' is the secret to true happiness.
And u bought the nexus one not for its technology but for its exclusivity. Most of your dumb potters have iphones.
And some in my posts lie the nugget of truth describing the cancer in the world's second richest country.
Sent from my Nexus One using XDA App
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Click to collapse
well, its painfully obvious now to me ... with you, "cannot win" ... since you have to be right about everything and have your own ideas set in stone - you are welcome to them. but please dont force your ideas of what others would like to do / purchase with their own money. do what you like with your money and perceive everything as you will, but being bitter about it and telling people off because they worked hard to buy certain things just goes to show what kind of person you truly are. if you have any more "useful" nuggets of information, feel free to pm me and spare everyone else your posts. i have no problem debating this matter with you but if you are unable to contribute to the thread, please stop making it go off topic.

caysman said:
Boastful singaporean, where is your grace?
Acting like god, rewarding when you see fit? The arrogance off it all just as you buy your first lambo (novelty still there to boast about it huh?)
Sent from my Nexus One using XDA App
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wow, so much hate for singaporean. Did one of them kill your relatives or something? lol

@mokurex I am very familar with the Singaporean people.
@xevilutionx off topic? How did EXOTIC SUPERCARS get into the thread
[all other crap by me deleted. I don't want to fight anymore]

@mokurex: well caysman is probably singaporean / living in singapore, not sure what his game is but oh well.
@caysman: its called an example, since you allowed yourself the opportunity to generalize an entire country / populace based on your beliefs.
again, as you pointed out, no point to argue since you have your ideas and i have mine. think of me as you wish, since its obvious i have nothing i can say that would change your mentality.
@bullyfrog: while the idea of a fb group sounds good, the problem is that HTC may be outsourcing its repair services here... hence the differentiation in levels of service between usa and singapore, for example.

@x You take part in that pathetic singaporean thread at ferrarichat?
Sent from my Nexus One using XDA App

again, you're off topic, but i'll humor you. never posted there before, never will. you're more than welcome to check ip addresses if you have the time. i also don't have a customized "vanity" plate (since you have a 1 track mind, im pretty sure you've already assumed this), i just took whatever random number that was issued.
again, its obvious you are bitter about something. stop going off topic, use the PM function if you really have so many burning questions you wish to interrogate me about. stop bringing your political bs here, or move it along to some political thread. jesus christ.

Alright, Who is the guy selling on Ebay?

Just ran into this on Ebay.
http://cgi.ebay.com/Nook-Color-SD-card-rooting-program-Installed-/160524547022?pt=LH_DefaultDomain_0&hash=item25600233ce
Whoever bought that card must be insane...

....and the other auction for$ 350 for a rooted Nook Color.
Preying on other peoples ignorance is not a very nice trait unfortunately there are always some people who will try to take advantage of others for profit.
Maybe we should spam the listings!

LOL The same or similar happened when the Pandigital Novel was rooted.

Perhaps the same guy who is selling it on youtube ?
http://www.youtube.com/watch?v=etVMRwn_PnY&feature=related
and he is running all this from microSD
http://www.youtube.com/user/xboxexpert#p/u/0/DyNllv7TPXs

I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App

I see your point I guess but think some ppl do take the piss
monsterpt said:
I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App
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Click to collapse

I won't deny that, ppl let themselves get taken everyday. But if u get f**ked and walk away with a smile... you still feel good.
Sent from my Droid using XDA App

LOL!
Too funny

monsterpt said:
I dunno, I rooted my friends NC and he insisted on paying me. I did it right even wrote some new batch scripts to mod the system apps for him. He was so stoked and dazzled that he would not take no for an answer. Finally settled for a good bottle of Hennessy. I definitely made out on the deal, but he is really happy. I don't think it is necessarily preying on ppls ignorance, some ppl just don't want to be bothered. I know how to change my oil but I still take my cars to a shop to have it done. Just saying.
Sent from my Droid using XDA App
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I can understand that, but in this case someone is selling programs that were made to be free..

Look on craigslist in any city, there are people advertising iPhone jailbreaking for $30 a pop.
Rooting is a pretty simple process, but some people are scared of anything involving modding and if they're willing to pay for it, why can't someone sell it to them?
It certainly wasn't me, and I wouldn't recommend anyone I know to pay for it, but they have a right to sell and the buyers have a right to buy.

Are they selling the programs though or the skills to do it that is the issue really. I rooted a friends for no charge. If someone offers as a thanks then fine but ya selling what is effectively someone elses work blows. Maybe they were part of the team working on it they deserve the$ $$ maybe this guy will donate eh

It was relisted so I don't think anyone was dumb enough to pay money for it.

I think he is just selling microSD cards so this can be re-listed many times over
http://www.youtube.com/watch?v=DyNllv7TPXs
you can also purchase direct
http://thexboxexpert.com/index.php?/custom-parts.xprt
He is member here :
http://forum.xda-developers.com/member.php?u=557282

lifeisfun said:
I think he is just selling microSD cards so this can be re-listed many times over
http://www.youtube.com/watch?v=DyNllv7TPXs
you can also purchase direct
http://thexboxexpert.com/index.php?/custom-parts.xprt
He is member here :
http://forum.xda-developers.com/member.php?u=557282
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Click to collapse
What a douchenozzle. First he clones information and claims its his, now he's SELLING NOOT on ebay. He better be contributing back to the salting effort or other things.

hum
lets see the way ebay treats sellers all this guy has to do is root his NC then file a claim stating card does not work as intended or is faulty ebay /paypal will then issue refund after he sends it back .
then think who really got screwed

nookroot said:
lets see the way ebay treats sellers all this guy has to do is root his NC then file a claim stating card does not work as intended or is faulty ebay /paypal will then issue refund after he sends it back .
then think who really got screwed
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From the youtube videos his customers are clueless about it, and think its his "product".

khaytsus said:
What a douchenozzle. First he clones information and claims its his, now he's SELLING NOOT on ebay. He better be contributing back to the salting effort or other things.
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Click to collapse
If this is the guy then he is a real jackass as he was the guy on the original remove cell standby thread claiming that the original poster had copied the instructions from somewhere.
http://forum.xda-developers.com/showpost.php?p=10097206&postcount=7
The irony of it is staggering. At least the poster was not trying to making a quick buck off the work of others.

A Few Reasons I am not happy with the N4

I am not trolling, but maybe the N4 isn't for you, I hope you won't close this thread or get to mad, I just want to save some the frustration of buying this device ... here is why
1. OTG USB - it said it had it when I bought it, it doesn't ! This isn't a very "advanced" feature nowadays and is basic. I can't plug in a keyboard, a external drive, or million other things. This would have been a deal breaker for me.
2. The battery isn't very good, having extra batteries is a very good thing, and charging them in a charger with you phone stashed away is a must while traveling sometimes.
3. It is too fragile for many people's daily use, the glass back is expensive to replace, it doesn't have areas made to take impacts like most phones should for use in the real world.
4. An SD card is awesome in a phone, it really is you can do so much in daily productivity with one.
5. It doesn't come with a headset and that sucks big time, ad that to the cost of ownership.
6. JB doesn't have Mass Storage mode, this very important to many people, Samsung still has it thou. Its great as you might want to plug your phone into a strangers mac in the middle of a desert one day and you won't be able to move files.
7. the main camera is under glass, so if you scratch the glass you get bad shots.
8. it is so slippery that you need to have a bumper on it, I dont like cases and bumpers as It is already to big for my pocket naked.
Now I know there is reasons people might love this phone, for playing games plugged in at home, some might care about getting updates ASAP (i dont care at all) It does have a pretty screen, wireless charging... there is lots of reasons you might LOVE this phone, but for ME it is a big huge downgrade from any other "superphone"

blendobass said:
I am not trolling, but maybe the N4 isn't for you, I hope you won't close this thread or get to mad, I just want to save some the frustration of buying this device ... here is why
1. OTG USB - it said it had it when I bought it, it doesn't ! This isn't a very "advanced" feature nowadays and is basic. I can't plug in a keyboard, a external drive, or million other things. This would have been a deal breaker for me.
2. The battery isn't very good, having extra batteries is a very good thing, and charging them in a charger with you phone stashed away is a must while traveling sometimes.
3. It is too fragile for many people's daily use, the glass back is expensive to replace, it doesn't have areas made to take impacts like most phones should for use in the real world.
4. An SD card is awesome in a phone, it really is you can do so much in daily productivity with one.
5. It doesn't come with a headset and that sucks big time, ad that to the cost of ownership.
6. JB doesn't have Mass Storage mode, this very important to many people, Samsung still has it thou. Its great as you might want to plug your phone into a strangers mac in the middle of a desert one day and you won't be able to move files.
7. the main camera is under glass, so if you scratch the glass you get bad shots.
8. it is so slippery that you need to have a bumper on it, I dont like cases and bumpers as It is already to big for my pocket naked.
Now I know there is reasons people might love this phone, for playing games plugged in at home, some might care about getting updates ASAP (i dont care at all) It does have a pretty screen, wireless charging... there is lots of reasons you might LOVE this phone, but for ME it is a big huge downgrade from any other "superphone"
Click to expand...
Click to collapse
I looked through your post history and all you do is tell us why you hate this phone. Listen, we don't have Alzheimer so we don't need constant reminding of your opinion. Just get a phone you like and shut up.
Sent from my LG-P990 using xda app-developers app

wow this exact same thread was just closed and now he makes the exact same one with different title. No need to reply this is a troll and this thread will be closed too. Hopefully he will be banned too.

:thumbup: cool story bro
Sent from my Nexus 4 using xda premium

I like this phone, a lot.. I Also thoroughly enjoy a beer with a freshly opened bag of beef jerky..
That is all
Sent from my Nexus 4 using Tapatalk 2

Anyone likes cake?
Sent from my Nexus 4 using XDA Premium HD app

richteralan said:
Anyone likes cake?
Sent from my Nexus 4 using XDA Premium HD app
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Cake up in the face? Not even on my birthday

I am not trolling, but maybe the N4 isn't for you, I hope you won't close this thread or get to mad, I just want to save some the frustration of buying this device ... here is why
Click to expand...
Click to collapse
you can't decide that.
1. OTG USB - it said it had it when I bought it, it doesn't ! This isn't a very "advanced" feature nowadays and is basic. I can't plug in a keyboard, a external drive, or million other things. This would have been a deal breaker for me.
Click to expand...
Click to collapse
I guess this was told before the release
2. The battery isn't very good, having extra batteries is a very good thing, and charging them in a charger with you phone stashed away is a must while traveling sometimes.
Click to expand...
Click to collapse
again was told even before you bought it
3. It is too fragile for many people's daily use, the glass back is expensive to replace, it doesn't have areas made to take impacts like most phones should for use in the real world.
Click to expand...
Click to collapse
glass back gives a nice feel to the phone unlike the plasticy Samsung phones (bear in mind even they are slippery and flimsy)
4. An SD card is awesome in a phone, it really is you can do so much in daily productivity with one.
Click to expand...
Click to collapse
again was told even before you bought it
5. It doesn't come with a headset and that sucks big time, ad that to the cost of ownership.
Click to expand...
Click to collapse
you get what you pay for.
6. JB doesn't have Mass Storage mode, this very important to many people, Samsung still has it thou. Its great as you might want to plug your phone into a strangers mac in the middle of a desert one day and you won't be able to move files.
Click to expand...
Click to collapse
I stick a usb into my mac and the phone at the other end and I can transfer files to the n4.
7. the main camera is under glass, so if you scratch the glass you get bad shots.
Click to expand...
Click to collapse
same with 90% of the phones out there.
8. it is so slippery that you need to have a bumper on it, I dont like cases and bumpers as It is already to big for my pocket naked.
Click to expand...
Click to collapse
don't buy it then..but it's for you to decide for yourself not for others
Now I know there is reasons people might love this phone, for playing games plugged in at home, some might care about getting updates ASAP (i dont care at all) It does have a pretty screen, wireless charging... there is lots of reasons you might LOVE this phone, but for ME it is a big huge downgrade from any other "superphone"
Click to expand...
Click to collapse
again it's your personal opinion bro.
Edit
I love this phone//N4 FTW \m/

like a boss

Like I said, don't get mad Bro's, why would you all be so defensive ? It's all good.
Lots of people would LOVE this phone, I said it.
When I ordered it said it had OTG on page, that is fraud in some peoples book, I guess you guys don't care, but I was mislead about a very important basic feature, it almost makes the phone useless, I need OTG more than any other single feature.
If you need phone in the outdoors, this isn't the phone for you, if you need it to move files as easy as you can, this isn't a good phone, if you need lots of battery power, this isnt the phone.
There is lots of reason this may be the prefect phone for you, but for me it isn't.
I am pissed about the cheap construction and the OTG thing, and no headset, those I didin't know when I ordered original.
Your so brainwashed you want to ban someone that isn't agreeing with you ? little hitlers are you ?
What a geeky forum this is, I am not insulting your girlfriend or mom, or yoru race or anything worth getting mad about, I am saying this phone is a big bummer for me all around and I voiced my concerns. You can't handle the debate as you can't really explain why a SD , removable battery, OTG, and a less likely to crack phone isn't good for any usefull reason other than someone has told you it feels better, cloud storage is better and you are find with one battery.
Ok, I guess I am a revoultioanry compared to the sheep around here, I am just being rational. You are not.

neotekz said:
wow this exact same thread was just closed and now he makes the exact same one with different title. No need to reply this is a troll and this thread will be closed too. Hopefully he will be banned too.
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wow, ban someone for not liking their new phone ? That sounds like something a troll would enjoy doing, or Hitler might have, silence the critics scotty, we can't let the bad news out, kill them all ! Black debates where you can't win you just say something like someome is a troll. You are a insecure dude, get a life, it is just a consumer device.

But you have already made these points and have had a thread closed, so why post it again? You lose credibility then and most of your issues are quite subjective to say the least. And to top it off, no headset? What, you mean no cheap tacky headset that is usually replaced by a much better one by the user, isn't included in this phone which is pretty much atleast £100 ($150 to $200) below the cost of other similar phones? And that is an issue? hahaha ok!

they closed my thread because it was in the Q+A forum, fair enough, so I put it in the general forum.
Nothing offensive about my posts of anything, your just mad that I think of this rationally and not like some fairy tale.
I see lots of posts of people complaining about their phones for others to learn from.
It was the people here that convinced me to buy this and not the S2x for $140 less in price, so I wanted to say why I wasn't happy in the end.
This phones isn't as useful to me than others and I said why.

futuredok said:
But you have already made these points and have had a thread closed, so why post it again? You lose credibility then and most of your issues are quite subjective to say the least. And to top it off, no headset? What, you mean no cheap tacky headset that is usually replaced by a much better one by the user, isn't included in this phone which is pretty much atleast £100 ($150 to $200) below the cost of other similar phones? And that is an issue? hahaha ok!
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Click to collapse
No thats the thing it is $150 US more expensive that a comparable and for ME a much more usefull phone the SSGS2x with 1.5 gig pro, 1 gig memory, OTG !!!!!, NFC, SD CARD STORAGE !!!!, removable battery, Mass Storage Mode, and many other things that make it FAR better than the N4 For ME for WORK and TRAVEL. I don't watch movies or play games.

Your issues are of course valid but could have easily gone in any off the numerous threads already posted, especially considering none of your issues are unique in any way shape or form. In fact most of them are pretty obvious from just looking at the spec sheet.

Mmmmmmm you had me at beer and Jerky
Sent from my Nexus 4 using xda app-developers app

OMG dude you forgot:
-> doesn't have LTE
-> new ones aren't glittery
-> google can't keep up with demand and/or LG sucks at manufacturing
-> power button is too hard to reach
seriously go buy a phone you like if you hate this one so much.

Why post such a negative impression
Seems like your thoughts belong in another thread. Love the phone.
Performance is terrific and so open and easy to try new things.'
Got to love the abilty to tweak and play.

blendobass said:
wow, ban someone for not liking their new phone ? That sounds like something a troll would enjoy doing, or Hitler might have, silence the critics scotty, we can't let the bad news out, kill them all ! Black debates where you can't win you just say something like someome is a troll. You are a insecure dude, get a life, it is just a consumer device.
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Click to collapse
for trolling, which is what you are doing. Everything you wrote has been said here many times before, you are not discussing anything new. If you are such a rational thinker then why did you buy this phone when there are so many problems with it? Blaming xda because you bought this phone and are not happy with it makes you the sheep.

I would have to agree with the above statement.
I hope the N5 will bring back the things I mentioned I like, its frustrating with new stuff, one step forward, two sideways, one back...
Otherwise, I admit is a beauty in the hand, fast as hell, pretty to look at, I love vanila android.
Here is another thing I LOVE about this phone - for some reason on my cheap proxy browsing with speak out 711 $10 a month, all my apps are working right out of the box, I don't know why, but it made my cheap browsing only plan unlimited data.

Switching from the S5...

Ok so..
Its been about 12 days since I have had this phone. I thought I could be patient enough with it to maybe wait for a root (if developers are even still working on it.)
Turns out I am not so patient.. I would rather switch to a company like HTC who is kind enough to give tools to their customers who want the option to do what they want with their own ****ing cell phone that they purchased. :highfive:
Anyway..
My question is: Is anyone familiar with the return policy? I am pretty sure that it is 14 days and I can trade it back in hopefully for an M8, but if someone that has experience or knowledge with this can shed some more light I would be very grateful.
Second question would be do you guys think the HTC One M8 is the best option for me right now? Ill be going through at&t and I want to be able to root and flash roms. Preferably some of the more popular ones like AOKP or Pac-Man etc..

PunchLick said:
Ok so..
Its been about 12 days since I have had this phone. I thought I could be patient enough with it to maybe wait for a root (if developers are even still working on it.)
Turns out I am not so patient.. I would rather switch to a company like HTC who is kind enough to give tools to their customers who want the option to do what they want with their own ****ing cell phone that they purchased. :highfive:
Anyway..
My question is: Is anyone familiar with the return policy? I am pretty sure that it is 14 days and I can trade it back in hopefully for an M8, but if someone that has experience or knowledge with this can shed some more light I would be very grateful.
Second question would be do you guys think the HTC One M8 is the best option for me right now? Ill be going through at&t and I want to be able to root and flash roms. Preferably some of the more popular ones like AOKP or Pac-Man etc..
Click to expand...
Click to collapse
just go do it. why do you need to ask about it when you already know the terms. simply call them or go to the store.

Later.

I am not sure about the terms, that's why I posted on these forums asking. That's why I said "I'm pretty sure" and asked if someone who knew for sure could give me more details. :good:

PunchLick said:
I am not sure about the terms, that's why I posted on these forums asking. That's why I said "I'm pretty sure" and asked if someone who knew for sure could give me more details. :good:
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what's the point of posting anything here. whats the point of even sharing your thoughts of switching. if you made your decision, just go and do it. why ask us when you can ask AT&T? just leave man

Because I bought it on launch day and I am not sure how many days you get before you can return the phone. A lot of people are switching too or getting the TMO version, so I think a topic like this could become helpful to others as well.
Not sure why you are being rude, if you aren't going to help or say anything worth reading just stop typing. I didn't mean to hurt anyone's feelings in showing that I think owning a locked down device isn't for me anymore.. it's still a great phone. I just thought I would be more patient or enjoy stock more, but I was wrong.

PunchLick said:
I am not sure about the terms, that's why I posted on these forums asking. That's why I said "I'm pretty sure" and asked if someone who knew for sure could give me more details. :good:
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Click to collapse
14 days from purchase to return and a $35 restocking fee are basically the terms.
Personally, I wouldn't switch. I think the S5 is a superior device even without root (for now). but you gotta do what's best for you. Good luck.

peaster3 said:
14 days from purchase to return and a $35 restocking fee are basically the terms.
Personally, I wouldn't switch. I think the S5 is a superior device even without root (for now). but you gotta do what's best for you. Good luck.
Click to expand...
Click to collapse
Thank you for a real reply and for the information, its really appreciated.
I think the S5 is a superior device too, but I really need root for certain apps. Not to mention flashing roms can be pretty fun.
Also sooo much bloat I just want to remove, not a big deal, but prefer a clean device.

Pretty sure mine will be going back in the next few days as well. I love the camera and the water resistance is great, but for the price, with the ehh battery life I've been getting and some annoying software stuff, it can't do anything that my international Note II can't.
In the future if/when someone can find an exploit and get root, I would definitely give it another shot.

hlb3 said:
Pretty sure mine will be going back in the next few days as well. I love the camera and the water resistance is great, but for the price, with the ehh battery life I've been getting and some annoying software stuff, it can't do anything that my international Note II can't.
In the future if/when someone can find an exploit and get root, I would definitely give it another shot.
Click to expand...
Click to collapse
Yea I completely agree. The cons just outweigh the pros for me personally in this situation!

The bloat you can disable until root comes out
Sent from my SAMSUNG-SM-G900A using Tapatalk

Daxxer2007 said:
The bloat you can disable since root won't come out
Sent from my SAMSUNG-SM-G900A using Tapatalk
Click to expand...
Click to collapse
Ftfy

I'm enjoying all these people giving up its really quite amusing. I had a backflip and an atrix your puny 12 day wait has nothing on the wait for those phones to have root.

cyberace1985 said:
I'm enjoying all these people giving up its really quite amusing. I had a backflip and an atrix your puny 12 day wait has nothing on the wait for those phones to have root.
Click to expand...
Click to collapse
Well the reason for the rush is I can return it for something that already has root and more development. I'd rather get more enjoyment now rather than hope and wait. Although if the return policy stated like 2 months or something, I'd honestly probably still wait those 2 months because I do enjoy this phone.
It's also the principal of the situation too though. I'm not ALL FOR companies that sell overpriced phones that, when bought, are just so locked down that i don't even feel like it's actually fully mine.

I've got a week to decide, I may stop in to have a look at the competition.

I've been seeing a lot of people posting that they aren't getting that great of battery life. I'm getting about 36 hours uptime with about 6 hours screen. Is that better or worse than what you guys are seeing? TIA.
Sent from my SVF14N16CXS using Tapatalk

Josborne6 said:
I've been seeing a lot of people posting that they aren't getting that great of battery life. I'm getting about 36 hours uptime with about 6 hours screen. Is that better or worse than what you guys are seeing? TIA.
Sent from my SVF14N16CXS using Tapatalk
Click to expand...
Click to collapse
There only seems to be a handful complaining, even on other forums people are getting crazy good battery life. Heck I can have on screen time of 4-5+ hours, tons of email, text, phone calls etc, all sync is on, gps is on etc.... and still have plenty life left at the end of the day, actually as I type this in similar situation I have 22% life left and been off the charger for 33 hours, and even browsing I still have 4 tabs open. First phone where the thought of not having enough battery doesn't even occur to me, going to be nice on trips lol.
Far as the OP, do what you have to do, though I don't know why you'd think root would've been available by now on this phone, this isn't the old days where people could crack same day. I liked the M8 but couldn't put up with the camera and bulkiness plus no water proofing.

I have the M8. If you like flashing and customizing it is a no brainer. I myself am running stock and still enjoy the device.
My wife has a S5. It's pretty and white and shimmers like nail polish. Perfect phone for a beautiful girl.
Also as far as the discussion of superiority of either device. It's an opinionated one. Each excels at their own intended goals.
If the camera of the M8 is scaring you, just ask yourself . " will I be on assignment for national geographic where I will need to take epic photos on the go?"
If you answered no, then this camera should be good enough for your personal use.
It seems like you're just asking for that little push for you to make the trade.
I am giving you that "push". Everything will be okay in HTC land....be free...
Oh yeah. Have fun with the raised speaker grills. The gamble on receiving two variations of the LCD screen and ... Yeah that's about it.
HTC UltimEight ?

It really depends on where you bought the device. Typical return policy would be 14 days. Some vendors do not charge a restocking fees on returns but "I heard" AT&T can charge you. This was forwarded to me from the sales rep. I got my S5 at Target and returned it. I was not charged with a restocking fee by them or At&t that I am aware of.
I got myself the M8 since I wanted root.

Jooosty said:
I have the M8. If you like flashing and customizing it is a no brainer. I myself am running stock and still enjoy the device.
My wife has a S5. It's pretty and white and shimmers like nail polish. Perfect phone for a beautiful girl.
Also as far as the discussion of superiority of either device. It's an opinionated one. Each excels at their own intended goals.
If the camera of the M8 is scaring you, just ask yourself . " will I be on assignment for national geographic where I will need to take epic photos on the go?"
If you answered no, then this camera should be good enough for your personal use.
It seems like you're just asking for that little push for you to make the trade.
I am giving you that "push". Everything will be okay in HTC land....be free...
Oh yeah. Have fun with the raised speaker grills. The gamble on receiving two variations of the LCD screen and ... Yeah that's about it.
HTC UltimEight ?
Click to expand...
Click to collapse
I have both, a gunmetal grey m8 and shimmery white tmo s5 sim unlocked for ATT, The m8 is great if you like to mod/customize, you can run Sense, GPE, or AOSP (cm is already being worked on)...The s5 (ATT) obviously is locked down....both phones are very nice it just depends if you need the ability to customize.

Warning for New comers...!

hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.

Why didn't you get a replacement by warranty? Didn't get that.

pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
Click to expand...
Click to collapse
HAHA... replacement? there is no such thing as replacement here mate! they only talk to the customers until they pay them and thats it. after that they dont have any time for you. as i have already said, they were not even ready to return me my device which they had ****ed up by losing the IR blaster cover. they said first i need to pay then they will return my tab. its been one of the ****ed up experiences of my life.
and to top things off, no one is there to complain. no executives, no senior person, no managers NOTHING! only sales girls with fake smiles and little cleavages. u see, women here, especially women who work in such sales department, like all over the world are used very wrongly. and in our country you can not even look at a woman with anger, let alone talk to them about the **** they did wrong to my tablet.
its very very saddening situation here man, very very saddening! people who have resources get everything and students like myself or people who have not much relations are the victims. i know if i were in any other country i could have sued their asses off. but here NO.
and its the device its self thats the problem. u see if samsung cuts its product lines even 25%, and works more on QC and software, things like thing would never happen.
all the hype around S6 and i bet you, it will all be the same. I bet you it will still lag, it will have almost the same issues as previous phones. yes there will be changes, but merely cosmetic!

Reality bites
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
Click to expand...
Click to collapse
Unfortunately, most of the stores in some countries are only third party/franchisee, so they don't offer the same wonderful customer service you may be accustomed to. They don't readily provide brand new unit replacements, heck, we usually even have to fight for parts replacement and settle at that (better than nothing, I guess).
From where I'm from, we're usually told, "we will have to have our technician take a look at it. Please come back after 5-7 business days." When we come back, they tell us that they were unable to elicit the problem, and if we want, they can have it sent to their main branch (in a different city) to take a look at it. Of course, they still end up telling you that there's nothing wrong with it and charge you anyway.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Thank you for this post. I actually considered getting the Tab S2 when it comes out. Your post reminded me of my past experience with a Galaxy Tab 8.9 and an S3 (tablet had a defective motherboard and I could only get the parts replaced, no new unit) and my Galaxy S3 wouldn't connect to a WiFi network unless I literally stood right next to the router (this one I actually did manage to get a replacement unit, but the trouble I had to go through..ugh).
Anyway, I'm so sorry for the trouble you had to go through.

Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.

Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!

Well no doubt you had a nightmare experience and sorry that you didn't have my experience. For me I couldn't be happier and have zero regrets with my purchase. Other then the lag problem which was fixed by debloating and switching to nova launcher I really really really love my tab s and so glad I didn't get the iPad mini like I was planning.
Now I eagerly await the lollipop update.

Sucks that you can't get proper service. Sorry to hear that but a lot of us can get proper service so I don't think its right for you to tell people to stay away. If someone gets unlucky here where I am they can easily return it and get a new one. For me I was first disappointed by the battery life but have quickly realized maybe I was spoiled by the 10+ hours my ipad 3 got. I don't experience any lag and have mostly good things to say about the device. I do wish the battery would go a bit longer. My only complaint comes with the power button. After only a few weeks its not looking good. Its going to go at some point. It already looks like its pushed in.

I have a 10 as well, and I have had zero issues with it. I have read some other complaint threads, but I haven't had any issues at all with mine. Sucks to hear others have issues, but this is the finest tablet I have ever owned.

bonerp said:
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Click to expand...
Click to collapse
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
both of you are very right at your position. i might have also said the same things if i saw some thread like this and i had no trouble with my tablet.
but the thing is, samsung has Proper sales and service business here in my country. u would not even believe that some of the products are not even launched in some big countries but they are made available here. Note 4 was launched here 2 days before its international launch! same case with some other big tabs and smartphones.
removing the back cover does not void ANY kind of warranty. i snapped it back and no body could tell if i ever removed it. i dont have the tab with me, but when i will i will try to show you guys what the OFFICIAL samsung ENGINEERS did to it. i opened the back with a debit card and nails and they have proper equipment, i guess, but they ruined it for me. and how come they lose some part of the tab when i CLEARLY TOLD THEM & EVEN ROTE IT TO THEM NOT TO LOSE IT because its too small thing to lose.
any how, all of you guys who have no trouble with your tabs, great for you. i feel good for you. i would have called it my bad luck if it was my first experience with samsung device. i have had sasmsung devices for a very long time including even some of the house hold electronics. mobile division of samsung sucks balls in terms of QC.i remember having S2 having dead speaker after 2 months, S3 having strange glue marks on the AMOLED screen, S4 having heat up issues and now this.
@ Pills_e and i didn't write text in bold or what ever to seek attention. why didnt you write such a thread? because you didnt have a problem right? i just tried to warn people. i have said it already and would say it again, im a student. i dont have a full time job. its Very hard for me to spend US $40 or $60 after 10 days just like that on repairing a gadget that is not even available to me. it might be easy for you, but not for all.
i just advised based on my experience and its just sincere brotherly advise to all new comers. people will get what they like, no matter what. i just poured in my experience. thats it.

aami.aami said:
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Click to expand...
Click to collapse
I'm so sorry for you. I hate that you've been through all of this stuff regarding samsung devices. I wonder if the tabs going to Pakistan are made in a different factory than United States ones? I hope you have better luck in the future.
Sent from my Galaxy Tab S 8.4 with much love to the xda community.

I have the 10.5 and am on a stock rom and have zero lag anywhere. Initially there was lag with the OS it was released with (I bought it release day) but subsequent updates removed all the lag I had. I love my Tab S and I get 11hrs watching videos on it on long flights and drives and the screen is amazing.
What you should have done was try to return the tablet for a replacement INSTEAD of opening the back. Opening the back voided your warranty and is not something I EVER do for ANY device I own that's within warranty period. Outside of the period I may take the chance but not a day before.
Sorry to hear this happened to you as I know how frustrating these kinds of things can be.

I'm Surprised!
I'm surprised that Samsung would even touch your Tab S 8.4! After you rooted it, changed the ROM and then opened the device up which a user is never supposed to do, I'm surprised your warranty is worth the paper it was written on.
You should have taken the Tab S back to whomever you bought it and got your money back.

Hmmmm... was just about to order a tab S 8.4 WiFi as well... Lol.

i have 10.5 LTE and the battery stand only 3.5 Hours after few month of purchase its stand around 6 hours before
i have already make root so i got KNOX flag 01
but i will pay 50$ if this will fix the problem but after i read your story im afraid to fix it and the problem come again .. i don't know what to do