[Q] USB not functioning - Galaxy S I9000 Q&A, Help & Troubleshooting

Hey everyone.
My Galaxy i9000 is 4 months old, download mode works and basically everything worked pretty well. I have been using DarkyRom and always followed instructions. Almost a month ago I updated to the Gingerbread version of Darkyrom, and the phone functioned very well until last week it ran out of juice (charge)
I was out of a charger and tried to purchase a new charger, which means I had to try several different chargers before I was eventually given a Samsung adapter. My battery was at 0 so I took it as it worked, and when I got home I tried charging the phone overnight (with the USB pc cable), but all I saw was the white LED lights all night.
Now, I figured something is wrong with either the hardware or the software. My best bet was to reset the phone to stock condition through ODIN, however even Download mode does not get detected anymore. I dont see anything on the PC at all, and I have done this several times before.
I have no clue how to use ADB, so didn't give it a shot. My neighbor has the same phone, I took her full charged battery and my phone works 100% fine except for USB. I tried using her charger and her USB cable, without any success.
Finally I went to Samsung service in Mumbai (Hi Life mall, Santacruz (W)), where they took the phone for diagnosis. They called me today and told me they are unable to get through after changing/cleaning the USB port, and even some other method they use is not working (I am not sure if this is the "jig")
I am not even sure what a "Jig" really is, my technical knowledge is fairly basic. If it is used only to put phone in download mode, then I can already do that (with a charged battery), but I cannot do anything after that.
The Samsung guys seemed fairly amateur to me, and it felt like they have almost no experience with dealing with such problems. The only thing they can do is replace the whole motherboard which will cost me about 200$, which I really dont fully appreciate.
Please suggest me my next course of action. I can also send the phone to Singapore if that helps, but I cannot ship to Korea because of customs issues on the way back.
PS: Recovery mode works too. I tried wiping cache, dalvic cache, and factory reset as well without any result. I'll be really grateful if anyone could help me out of this. I'm a student so I cant really afford a 200$ brick.

Bump. Can no body suggest anything ?

Nobody ? :/

Related

Major help needed !!!!!

I restarted my phone this morning because it was going really slow. so after I restarted my phone like I always do, it stayed at the ericsson splash screen and won't go past that. So then as many ideas come to mind, I tried reinstalling my rom (CHT WM 6.5, which i'm willing to share the link and all that for those who wants it), after it finished installing, it just stayed at the gray screen and did nothing. so after that, I tried HARDspl it once more to see if that was the issue. Tried it, but nothing happened. so once again I turned off my phone and then tried to turn it on. here's the funny part. I can't even turn my phone on anymore and I don't know why. I tried pluging it in to the charger, the lights didn't even go on....
I think I bricked my x1.
PLEASE HELP !!!! I DON"T KNOW HOW TO SOLVE THIS PROBLEM.
I've only had this phone for a month, and there's already been so many problems with it. It's a big request, but I really would ask if someone can teach me how to reverse and fix my problem.
I would suggest you to charge your battery for a night, then reflash with a stock rom using Micro SD method to start everything again
try a hard reset ..
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
asian_boi said:
Guys
I've tried both methods, and my phone still has no reaction.
right now I have my phone right beside me. the red light is still on even though my battery is in.
What other things could I do?
Click to expand...
Click to collapse
As stated, recharge the phone overnight and see if it doesn't turn on in the morning.
I've tried that but then it still doesn't work. I used the orginial charger + usb to charge last night ( directly plugged in to the wall socket, not through a power bar or anything like that ). when I woke up this morning, I tried turning on the phone and it still doesn't turn on. but then when I plug it into my computer, the red light turns on at the power button. the computer still can't recognize my phone as a valid device.
does that mean I have to give up to send my phone back to sony to be fixed??
should I just give up and send it back to sony to get it fixed?
I even called into to sony to ask for help...when I asked about the software, they just said send it back in to let their "professional" technicans to look at it.
I broke the screen on my old w810i and it costed me 80 dollars to fix...I only wonder how much it'd cost them to replace my battery and reset the software...
This is a very sad day for another very big sony ericsson fan....
Your phone probably ran out of battery, or at least that's what the red light means.
This is what I did before - remove the battery, then plug the phone in directly into the wall charger, and then slap the battery back in and wait for about 10 minutes. Usually the USB (computer) doesn't charge enough for it the wake.
i've tried doing that too.
generally I charge my phone through the wall charger.
and the whole time i've been trying to solve this issue i've kept only using the wall plugins to charge my phone.
i'm guessing as well as you are that my phone's probably out of battery + maybe the battery is unbalanced as well.
i think the main issue above the power not working is some how one of the .nbh that i have tried is corrupted. as far as my wm + computer knowledge goes, I don't have much of a clue how to back track to fix the software issues.
hi all..
first of all, it's -for sure- runing out of battery.. it has to be charged anyway..
I had your issue before with my old universal -JasJar-,, it had a red light all the time.. trying to turn on.. even after a time in charger,, still dosent make a sence !!
after all my searchs I tryid another battery from a shop- just for testing the devieces in there.. and..guess what ..
it just worked out !!
just try another battery..
it might-i'm not sure- that both our issues were related to the- the internal backup device battery- by someway making all of this when the main battery is out of order !! ..
waiting for your sucessfull results then
that's great to hear. I'll definitely update everyone on that battery issue as soon as I can get into a store to get a battery test.
SO, here's another thing, IF by any chance my phone turns on, what in the world could I do to get my phone to not "malfunctioned" anymore? would I just do a full reset on it and everything should be alright again? by full reset i mean pressing the soft reset button and the two silver buttons in front of the phone.
If it does turn on again, let it fully charge before you try to flash another ROM onto it. I'd probably flash the R3 ROM before I'd switch it to anything else, just to be sure that the phone is fully operational.
thanks for the advice. i'll definitely keep that in mind when I am about to do anything with the phone again.
hey everyone! I just got to a rogers store today about my x1.
so here's what will happen.
they'll send me a brand new x1 in about 3 to 5 business days. in return, i'll have to send the phone that I have had back to them so that they can see if it can be fixed or not (which i have strong confidence that they can't).
if it can be fixed, they'll tell me how much it cost.
if i pay for that cost, then i can keep my new phone. if I don't want to pay that cost, then i'll have to send that brand new x1 back to them.
I'm praying hard that they won't be able to fix that phone so I can keep the new one for free!!!!!
finally the x1 arrived!!!!!
so now hopefully it will stay working and then rogers won't charge me for the new replacement that they sent me!!!

[Q] My note won't turn on !!!

Hey guys...seriously need your help,
I just got the note a month ago and i'm pretty amazed by it's capabilities. this is my first android phone and i'm kind of new to it. I hope i didn't make something dumb, yet i flashed my note with a .tar file just to add arabic language to it as it's not in by default. I follow the instructions explained on the webpage literally using Odin3. I got a passed flash and then disconnected the note as explained. since then it doesn't turn on. I tried almost everything using all kinds of button combinations to get to either download or recovery mode but nothing came out of the screen it's simply dead.....very disappointed, wish anyone could help me please....Thank you.
seems you have bricked your phone, if it does absolutely nothing it is bricked
Tried yanking out the battery and reseating?
Try getting Download mode with JIG
You may get JIG from market, or manually make with this guide
http://droidangel.blogspot.com/2011/05/how-to-make-samsung-galaxy-s-download.html
If the phone wants to start,you can do something. If absolutely no,then it is bad.
Sent from my GT-N7000 using XDA App
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
wolfmanx said:
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
Click to expand...
Click to collapse
daaaaaaaang, i would cry... good luck!
mkoger said:
daaaaaaaang, i would cry... good luck!
Click to expand...
Click to collapse
Thanks. Yep, I sobbed for a bit after the attendee told me they need to keep it for further evaluation and no service unit was available.
My hunch on what happened to my Note was that it was writing to the flash when the power went out and did not get the chance to finish the write cycle. Thus, the unit was left out with a corrupted flash. I'm thinking that the OS should have prevented this from happening since it should know that the battery is about to die out. Moreover, even if the main flash got corrupted, there should have been a different controller (MCU, FPGA or similar) apart from the main processor which contain a boot loader code of some sort that would kick in to enable recovery of the device even if the main flash is corrupted.
I've been browsing through other threads under the SGN forum pertaining to units that won't respond to key presses to reset the device or to enter into downloading mode. I'm now lead to believe that there is no redundant system inside the Note that will ensure device recovery. Can anybody here who knows the hardware on the Note confirm or debunk this? Anybody from Samsung here?
I've been working with IOS devices (different iPhones) for a while now and had, on a number of occasions, made mistakes in jailbreaking the device but I would always be able to trust that I could re-enter DFU (Device Firmware Upgrade) mode with some key press combinations and be able to recover the device completely. I think this is absent on the Note.
I was hoping that the Note had this feature.
anybody here who encountered a similar problem?
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
RommaS said:
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
Click to expand...
Click to collapse
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
same problem
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
wolfmanx said:
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
Click to expand...
Click to collapse
I traveled at the train on vacation and connected my SGN to this device for charging and it became charging. At the morning I tried to power on SGN but it was bricked. I'm from Russia but now I'm in Ukrain and can't send my SGN to service center.
After the visit to the service center.
sunnysurya said:
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
Click to expand...
Click to collapse
Hey guys,
updating as promised.
the service center tried to "upgrade" software: I guess that's code for flashed new ROM.
After which they told me that the "Motherboard" is being replaced and that I have to wait till tomorrow noon.
So there you are guys, Motherboard
Will update further once I have more details.
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
I agree..
wolfmanx said:
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
Click to expand...
Click to collapse
I agree Wolfmanx, I have asked for a detailed report on how this happened. Now that I know more people are facing the same issue, I will ask them for more details.
Cheers!
Almost same issue
I just got my phone delivered by Fedex. I unboxed it, slapped in the battery, charged it and tried to turn it on. The only thing that happened was the boot up chime. The screen never turned on and still won't light up. I can hear the sound all right, so I know the machine is not completely bricked, but the screen never activates and the 2 capacitive buttons never light up either.
It's really frustrating since I took the day off to play with it. Such a fine piece of hardware, but it seems to be very fragile and prone to problems.
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
Chrono_Tata said:
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
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Click to collapse
Actually, this is what happens to all rechargeable devices when completely drained and left that way for a long time. That's why I try to avoid calibrating batteries unless it's really necessary. But the technician is right, sometimes you only need to leave it plugged in to revive the battery. I've tried this a lot and I still get nervous every time.
Had that problem with my Evo, left it charging over night and the battery came back to life

Problems charging my s advance!! ):

I need help!
I detail the problem I'm having.
A few days ago I'm having problems with my phone, after fully or partially charged my battery, when I unplug the original charger or PC, on my phone still appearing as "loading or loaded" and when I try to connect again longer loads , I try restarting the phone and then I figure I have the actual battery and leaves me no charging, but if I try to plug in the charger that does not recognize me, and not charge the phone and to re-detect it necessarily must remove your battery and turn it on with the charger set to charge me normally.
If you think it is the charger jack, ALWAYS connect the charger with the phone off, I fully recognize the phone at the first time, no need to connect several times or move the cable.
My phone is a Samsung Galaxy S Advance.
My OS: 10.1 Cyanogenmod Nightly with Jelly Bean.
This problem appeared after using me for 3 or 4 weeks the Cyanogenmod so I do not think it's exactly that reason.
I've tried reinstalling the custom ROM, and also did the Wipe cache, the dalvik cache, and factory reset, I had a single result.
I have also blown my phone and connect the cables.
Check my connector is not damaged.
Probe with other original chargers.
I loaded the original firmware samsung and still the problem
Finally, i tried all possible methods that can extend my knowledge techs, can someone give me a hand that knows how to fix it or someone who has gone through this problem?
Please solutions have not tried yet and that may be effective! Thank you!
racchi said:
I need help!
I detail the problem I'm having.
A few days ago I'm having problems with my phone, after fully or partially charged my battery, when I unplug the original charger or PC, on my phone still appearing as "loading or loaded" and when I try to connect again longer loads , I try restarting the phone and then I figure I have the actual battery and leaves me no charging, but if I try to plug in the charger that does not recognize me, and not charge the phone and to re-detect it necessarily must remove your battery and turn it on with the charger set to charge me normally.
If you think it is the charger jack, ALWAYS connect the charger with the phone off, I fully recognize the phone at the first time, no need to connect several times or move the cable.
My phone is a Samsung Galaxy S Advance.
My OS: 10.1 Cyanogenmod Nightly with Jelly Bean.
This problem appeared after using me for 3 or 4 weeks the Cyanogenmod so I do not think it's exactly that reason.
I've tried reinstalling the custom ROM, and also did the Wipe cache, the dalvik cache, and factory reset, I had a single result.
I have also blown my phone and connect the cables.
Check my connector is not damaged.
Probe with other original chargers.
I loaded the original firmware samsung and still the problem
Finally, i tried all possible methods that can extend my knowledge techs, can someone give me a hand that knows how to fix it or someone who has gone through this problem?
Please solutions have not tried yet and that may be effective! Thank you!
Click to expand...
Click to collapse
first check battery damage? you can borrow your friends similar batteries before buy a new one. if still the problem, check your sgsa to samsung service centre. hope this help
Ertocell said:
first check battery damage? you can borrow your friends similar batteries before buy a new one. if still the problem, check your sgsa to samsung service centre. hope this help
Click to expand...
Click to collapse
Yeah, i tested with another battery, a friend told me what the USB port of my smarthphone is damaged althought i dont believe, can this true? :S
racchi said:
Yeah, i tested with another battery, a friend told me what the USB port of my smarthphone is damaged althought i dont believe, can this true? :S
Click to expand...
Click to collapse
We can't tell that unless we can take a look at your device, but you can take your phone to a Repair shop and get it fixed right?
And did you let the phone completely discharge the battery then turn it on by connecting the charger? One more thing, make sure that your charging port is clean because dusts might cause this problem maybe....
Sami Kabir said:
We can't tell that unless we can take a look at your device, but you can take your phone to a Repair shop and get it fixed right?
And did you let the phone completely discharge the battery then turn it on by connecting the charger? One more thing, make sure that your charging port is clean because dusts might cause this problem maybe....
Click to expand...
Click to collapse
I have not really tested yet cleaning up the connector, no more blowing it.
Could lead to a technician for repair but I honestly is the last thing you would want to do not for money but it at least in my country there is no trained technicians repair and when you do not always look good then, sequels often fall ill repair and the technicians do not take care and also are not cheap, even sometimes prefer to buy a new phone before sending it to repair ..
Guys today faced a strange issue. In the afternoon I connected my phone to the charger as my battery was only 16% left. It started charging. Then right now when I picked up my phone I was shocked to see that it was still 16% and charging. Same "connect your phone to a power supply etc" appeared. Then I disconnected the charger and reinserted it. Now it is showing 19%. That means it is now charging. Could you please tell me what could have been the issue?

Damaged USB port. Am I out of luck?

I have a T-mobile branded Note 4, which I purchased used on eBay about half a year ago. The device worked fine apart from having difficulty finding and keeping a GPS signal - which I didn't mind as Google Maps worked without a problem. In the last 2 days I saw that my Note had problem with charging the battery. The charging indicator would show up, but the "Fast Charge" option would not appear despite being enabled in the settings. Not only that, but the battery would actually deplete itself when charging.
At first I thought that the problem was with the ROM screwing up for some reason, so I went back and restored a backup, but that didn't help. Following that I thought that the issue might be the battery being faulty so I got myself a brand new battery, but nothing changed. Finally I determined that it was actually the USB port that was at fault. I had issues with software acting up and faulty batteries before, but never a broken USB - which is why I never even considered a broken USB port being the reason.
So, now I'm stuck with a phone that refuses to charge and can't even connect to my PC at all. I honestly don't know what my options are at this point. I don't consider myself tech-savvy enough to take the phone apart and change the USB port, but I'm also out of luck, because the phone is rooted and running a custom ROM on it and without a working USB I can't bring it back to its original state. I'm the second owner as well, so even if I was somehow able to restore the phone to factory settings I don't know if Samsung would honor my warranty and I'm on MetroPCS not T-Mobile, so I can't go through them either.
I'm wondering is there any place online that I can send it and get it fixed for a good price or should I just mark my losses and sell it on eBay for a lower price stating that it has a broken USB port?
If I could make some easy suggestions first. Thanks to some good moves by Samsung if you just buy an external battery charger you can swap charged batteries very easily. If you don't want to swap you can install a wireless charging back on your note and fix that right up. As for accessing the phone with USB you could get away with a Micro SD to SD adapter and just put files you need to transfer on that. Files can also be sent over Bluetooth and WiFi with our phones. The only thing that would be very hard to work around would be Odin flashes to new firmware updates. I will say sometimes you can hold it just right and get a connection but you need a stable hand.
For affordable extern charger with two extra batteries I recommend checking out Anker on Amazon. Any generic MicroSD to SD will work so go with what is cheap. As for professional repair? I looked over the daughter board replacement steps on ifixit and on a quick look it seems like the screen has to be removed making it a pain. Finding someone reputable to do it is really the biggest challenge. I hope the workarounds help and that maybee you can find a permanent fix from a reputable repair shop. Check locally, it is a common procedure. Good luck.
bossmandude said:
I have a T-mobile branded Note 4, which I purchased used on eBay about half a year ago. The device worked fine apart from having difficulty finding and keeping a GPS signal - which I didn't mind as Google Maps worked without a problem. In the last 2 days I saw that my Note had problem with charging the battery. The charging indicator would show up, but the "Fast Charge" option would not appear despite being enabled in the settings. Not only that, but the battery would actually deplete itself when charging.
At first I thought that the problem was with the ROM screwing up for some reason, so I went back and restored a backup, but that didn't help. Following that I thought that the issue might be the battery being faulty so I got myself a brand new battery, but nothing changed. Finally I determined that it was actually the USB port that was at fault. I had issues with software acting up and faulty batteries before, but never a broken USB - which is why I never even considered a broken USB port being the reason.
So, now I'm stuck with a phone that refuses to charge and can't even connect to my PC at all. I honestly don't know what my options are at this point. I don't consider myself tech-savvy enough to take the phone apart and change the USB port, but I'm also out of luck, because the phone is rooted and running a custom ROM on it and without a working USB I can't bring it back to its original state. I'm the second owner as well, so even if I was somehow able to restore the phone to factory settings I don't know if Samsung would honor my warranty and I'm on MetroPCS not T-Mobile, so I can't go through them either.
I'm wondering is there any place online that I can send it and get it fixed for a good price or should I just mark my losses and sell it on eBay for a lower price stating that it has a broken USB port?
Click to expand...
Click to collapse
You can purchase the flex port (which has the usb port, mics, etc.) for about $10. There is a youtube video tutorial on how to replace it. Watch it and see if it's easy enough for you to do it.
Did you try a different USB cable? You didn't mention that you tried that. Some independent cellphone shops can repair your phone, but I don't know how much they would charge. Sorry If wasn't much help.

note 5 - USB not recognised and it never fast charge

Hello I have a note 5 - SM-N920C on stock M 6.0.1
about two months the phone stop fast charging and doesn't get recognised by the pc
the thing I tried :-
* try different USB cables ( 2 came with the phone - 2 new once )
* factory rest ( twice with wpie chashe )
* change the charger
I wanted to test other stock Roms but I can't get it recognised by odin .
and I have 2 note 5 all the cables work fine on the other one .
​
I seem to have same issue here.
I have the Note 5 from tmo(SM-N920T)
Baseband - N920TUVU2DPD1
Stock - 6.0.1
You have the exact same issues i've had. I also had issues where when i would have the phone plugged in ( to the wall adapter ) and rebooted it, it would think its a media device like a computer where it could share files and stuff... Also take like 5 hours to charge from 20%
Here I'll make this fix SUPER EASY..
1. Download Package Disabler PRO - I dont think it has to be the pro version but i bought it a long time ago
2. Search for 'power'
3. Disable 'com.sec.app.TransmitPowerService''
4. Reboot
I would add screenshots but as i dont have 10 posts im unable to post screenshots or links to the app in the playstore.
The wife's phone started this Saturday after updating. Also, hers beeps and has the charging blue wave as if she plugged the cable in. While actually charging, it disconnects and starts charging constantly.
The beep and blue wave is normal. The charging and no charging sounds like a faulty cord that's not making good connection
The beep and blue wave happens when she is not plugged in. Phone just sitting there not being charged or touched. We thought at first it was a bad cable, but we've tried several. Even does it on the wireless pad. Therefore I'm not sure it's the port. I think it's software related.
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Sir3lit said:
Have you tried safe mode?
Just a warning safe mode reset my wall paper and logged me out of some apps.
Click to expand...
Click to collapse
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
I disabled that apk abd it detects all my fast chargers as fast ones. Where it didn't. If i re-enable it it stops workin
might be hardware issue, Try Wireless charger and see if it charges fast. if it charges good with wireless charger then you have to change you CHARGING PORT.
djxtreme504 said:
Did try safe mode and a factory reset. Sprint store I brought it to tried several cables and another factory reset with no luck so they ordered her a replacement. They weren't too interested in figuring it out. In fact, 3 other people came in with various issues and were just given the number to make an insurance claim without even looking at the phone.
Click to expand...
Click to collapse
Had the same exact issue on a refurbished unit . Old note didn't do it, but had to exchange it due to adhesive glue coming up in upper left corner. I did multiple resets and finally went with the option of fresh install as not to import back my apps. It hasn't replicated our issue in the last few hours. I am hoping that takes care of it.
Did you by chance get a random gear VR screen prompting you to download the app and what not? I did and read others had the same issue and only way to get this to stop is to download it and then create an account, reboot and viola it solved it.
Stuff is crazy, love the phone but have had more issues with it over even El cheapo phones....
Sent from my SM-N920V using Tapatalk
I got similar problem... now after 10 days I just can not go with this.
my youtube problem.
https://youtu.be/payi2IuJhdI
My NOTE 5 is thinking that is charging all the time. It drives me crazy.
With the USB cable it charges 1 time out of 20 and on a random day. I had to charge it via wireless. It wakes up all the time and can not use UBS.
Strange part is, that I can use my USB micro stick with my root and custom ROM. But that is it. No ODIN, no tranfer files.......
Did everything except change the USB port (it is on it's way). ( that will be my last resort)
ANY THOUGHTS.
I have a feeling that water damage was somewhere in there. (been driving with my bike on a rainy day and it looks like it got a little wet in my upper front pocket.
mine recognises fast charge very randomly. before it happened rarely but now it never shows fast charging with the original cable. the only thing that helped me was ordering a third party cable and using the original ac plug. let me know if that helps to any of you guys!
Ugh. N920a mine started this in March after having it maybe 3months. I called att and told them to send me a new one the other day. Unit arrived this morning. My opinion is its a bad USB port. This imho is the weakest link in Samsung devices-- this POS antiquated USB crap.
The thing would cycle CHARGING -- DISCONNECT, over and over. Wiggling the cord would affect the condition. Fast charge happened 1 out of 20 attempts.
I'll let you know how long the new unit lasts-- my most recent purchase is a wireless charger because, as stated this ***t is bound to happen again.
Unbelievable. My phone was totally fu**d. Than I sad I will fix it my self, so I bought the USB board and waited to get it. In the mean time I used it as normally, just wireless charging and that's it.
But after two weeks, the phone was getting a little better, not fixed, but due to custom ROM and a few tweaks, it did not turn on itself all the time.
But after I played quite a few games, (hitman) the phone did heat up all the time, and that my friends FIXed my problem. NOW the phone works as before the moister get to it.
I have my NOTE 5 back, yee.
SO when you have moister problem - play games.
Hey guys,
I had this exact problem - no more fast charging, no USB OTG or recognized by computer after
upgrade to Marshmallow. Tried multiple cords, different computers (Mac, and Windows), etc.
I sent it in for repair to Samsung and they 'fixed' it and are in the process of shipping it back
I put 'fix' in quotes because the repair tracking says it was solved, but I haven't received it back yet to
test. It should be coming in tomorrow.
Quick charge and USB issues have been fixed! IF you're still under warranty, I'd highly recommend sending it in.

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