[Q] I897 stock wired earbud mic & pause button inop - Captivate Q&A, Help & Troubleshooting

Short version: Having a problem with I897 using the stock earbuds where I can hear fine but the mic and pause button are not working.
Details: I have two I897's and two stock earbuds (w/ mic and pause button). One I897 is rooted with stock ROM and some AT&T bloatware removed and both earbuds have GOOD audio but NO mic or pause function. The other I897 is pure stock and both earbuds work fine.
On the "faulty" I897, I have restored to factory default (using SGS tools). Prior to reloading the data (via Titanium Backup) the earbuds have the SAME problem.
My gut says the phone doesn't have a hardware problem. I am not sure what software settings would cause this. Perhaps one of the bloatware prog's that I axed controlled that??
Any useful tips, pointers, or advice are GREATLY appreciated.
DaveCT

UPDATE: I did the Odin 1-click with no change. I also upgraded to 2.2 thinking that may restore/repair something. No joy. Maybe it IS a hardware issue.
Perhaps I should utilize that expensive "insurance" plan bought with the phone.
I'd still like to hear from anyone with advice or suggestions.
Thanks,
DaveCT

If indeed it is an issue with the phone itself, call at&t warranty department and get a replacement. No charge unless you want expedited shipping and they will sometimes waive that as well.

Worked with AT&T on the phone and they had me do a "Master reset" (is that the same as the SGS Tools reset?). Same problem. Luckily I had a local warranty location and got a new phone today. No more problems and kept the same headset.
Thanks for input.
DaveCT

Another update:
Not 100% convinced the wired mic and pause button just STOPPED working, I decided to try an experiment.
With my replacement phone, I used paid Titanium Backup to erase bloatware 1 by 1, checking the wired mic and pause button after deleting each app. I had no problem until the default mms / messaging / com.android.messaging app. I had already installed Handcent and considered it better than the default. Upon deleting the default app, the exact same problem occurred: no wired mic or pause button.
Not realizing TB doesn't backup system apps, I couldn't restore the default messaging app. I searched high and low for a copy of the original file and couldn't find it. Finally, after a TB backup, I uninstalled Handcent, reinstalled it and the problem is cured.
That begs the question: If that was my problem all along, why didn't any of the reset / "Master Reset" / Odin resets cure it?
Hopefully anyone with problems like this will benefit from my trial & error.
Regards,
DaveCT

You probably know this, but the stock ear buds don't have a microphone. Not sure if a seemingly inoperable microphone is part of your issue, but your title says "mic" so I thought I'd throw this out there.

mobius911 said:
You probably know this, but the stock ear buds don't have a microphone. Not sure if a seemingly inoperable microphone is part of your issue, but your title says "mic" so I thought I'd throw this out there.
Click to expand...
Click to collapse
I don't have a make or model other than they are "SAMSUNG" branded but mine definitely has a mic. The little box that holds the pause button doubles as the mic. I have used voice recorder app to verify this.
Thanks,
DaveCT

Interesting. The headset that came packaged with my new Captivate is stereo only, with a pause/play toggle.
If these are different (and I'm sure Samsung makes many), that may account for your issues.
One other thought- when you get or make a call with the headset, you hear sound through the headset, but the microphone on the phone itself is broadcasting your voice. Are you positive that in your test your voice went through the microphone on the headset and not the microphone on the phone?

mobius911 said:
Interesting. The headset that came packaged with my new Captivate is stereo only, with a pause/play toggle.
If these are different (and I'm sure Samsung makes many), that may account for your issues.
One other thought- when you get or make a call with the headset, you hear sound through the headset, but the microphone on the phone itself is broadcasting your voice. Are you positive that in your test your voice went through the microphone on the headset and not the microphone on the phone?
Click to expand...
Click to collapse
Yes... mine definitely had a mic as well. Had it in my mouth a few times while recording :x

Related

[Q] No Call Audio Through Headphones with Froyo?

I have begun to start flashing my captivate and have noticed that (at least to what i believe) in froyo you can not use headphones to listen to call audio. I have flashed 2 stock eclair roms and they are working perfectly with this feature. However any eclair rom I try sound is only routed to the internal speakers. I have tried Perception, cognition and even JI6 stock. None will route call audio through the headphones.
If anyone could test it on their phones and report back that would be great. I am wondering if it a bug in captivate froyo roms, or if it is just because of froyo.
*Update*
Found this thread in the Vibrant Forums. Initially they say it is a problem with froyo. However there are a couple roms which do fix the problem. So there must be a way for our captivate too.
Any one have any luck testing this on their rom?
has a solution been found for this?
i cant use any audio out =(, having the same problem with it hooked up in my car
Look for roms that have:
xcaliburinhand's
-headset jack fix
hardware solutions
You are correct sir. Anything 2.2 or newer (2.2.1) does not enable audio out through the headset (even with Xcal's headset fix) unless you are using a headset that has a microphone on it.
How does the phone know? If you look at your headset that came with the phone, it has 3 rings around the plug. Left audio, Right audio, and Mic. If the phone doesn't see that 3rd ring, then it will turn off audio out when a call comes in.
The fix will cost you about $20. You can get an adapter with 3 rings going into the phone, and a female spot for the audio you hook to your car.
If you already have a 3.5mm jack hard wired to your vehicle and/or want to use the cable you have, use this:
http://www.mobilecityonline.com/wireless/store/productdetail.asp?productid=26380 (what I got)
or this:
http://www.amazon.com/Monster-iSoni...RCTS/ref=sr_1_2?ie=UTF8&qid=1295297829&sr=8-2
(what I wish I would have got)
If you have an AUX port on the front of your radio, and want another solution (new cable) buy this:
http://www.amazon.com/Griffin-GC170...PYKK/ref=sr_1_4?ie=UTF8&qid=1295297829&sr=8-4
Good luck.
alabamaroping said:
You are correct sir. Anything 2.2 or newer (2.2.1) does not enable audio out through the headset (even with Xcal's headset fix) unless you are using a headset that has a microphone on it.
How does the phone know? If you look at your headset that came with the phone, it has 3 rings around the plug. Left audio, Right audio, and Mic. If the phone doesn't see that 3rd ring, then it will turn off audio out when a call comes in.
The fix will cost you about $20. You can get an adapter with 3 rings going into the phone, and a female spot for the audio you hook to your car.
If you already have a 3.5mm jack hard wired to your vehicle and/or want to use the cable you have, use this:
http://www.mobilecityonline.com/wireless/store/productdetail.asp?productid=26380 (what I got)
or this:
http://www.amazon.com/Monster-iSoni...RCTS/ref=sr_1_2?ie=UTF8&qid=1295297829&sr=8-2
(what I wish I would have got)
If you have an AUX port on the front of your radio, and want another solution (new cable) buy this:
http://www.amazon.com/Griffin-GC170...PYKK/ref=sr_1_4?ie=UTF8&qid=1295297829&sr=8-4
Good luck.
Click to expand...
Click to collapse
Thank you so much for your informative post.
Problem is.... $20 is too much atm. I am POOR with a capital PO'.... I couldn't afford to capitalize the or. Wonder if there would possibly be any way to work around this issue software-wise? My stereo aux cable worked great in Eclair. Problem is, I don't get al the speed and shiny of Froyo with Eclair. At least I know what the issue is now...
alabamaroping said:
You are correct sir. Anything 2.2 or newer (2.2.1) does not enable audio out through the headset (even with Xcal's headset fix) unless you are using a headset that has a microphone on it.
How does the phone know? If you look at your headset that came with the phone, it has 3 rings around the plug. Left audio, Right audio, and Mic. If the phone doesn't see that 3rd ring, then it will turn off audio out when a call comes in.
Click to expand...
Click to collapse
Pretty much nailed it. Once the kernel receives the interrupt that something has been plugged in, it checks the resistance between ring 3 and 4 (microphone and ground). If it is low, the kernel recognizes that it is either a normal pair of earphones or a line out (since ring 3 and 4 are the same on a normal 3 ring connector).
Gothpunk4christ reached out to me for a solution that doesn't require additional hardware (still want's to use the microphone on the handset). Shouldn't be too difficult to build a custom kernel that treats headphones/line out as a wired headset. The kicker is making sure the kernel doesn't disable the handset microphone.
xcaliburinhand said:
Pretty much nailed it. Once the kernel receives the interrupt that something has been plugged in, it checks the resistance between ring 3 and 4 (microphone and ground). If it is low, the kernel recognizes that it is either a normal pair of earphones or a line out (since ring 3 and 4 are the same on a normal 3 ring connector).
Gothpunk4christ reached out to me for a solution that doesn't require additional hardware (still want's to use the microphone on the handset). Shouldn't be too difficult to build a custom kernel that treats headphones/line out as a wired headset. The kicker is making sure the kernel doesn't disable the handset microphone.
Click to expand...
Click to collapse
You're awesome dude.
If anyone's looking for someone to randomly donate to, this guy is it. He's been very helpful and polite and going beyond what I would consider a helpful response in order to make this work.
So will this hit development anytime soon?
Sent from my GT-I9000 using XDA App
seriously.
This is majorly irritating--I use my captivate as an mp3player all the time and it's a pain in the ass to take out my headphones every time a call comes through.
I9000_reoriented_v2.3.1_bln_hpcalls.zip has a fix in it.
Enjoy.
xcaliburinhand said:
I9000_reoriented_v2.3.1_bln_hpcalls.zip has a fix in it.
Enjoy.
Click to expand...
Click to collapse
I believe the appropriate thread for the kernel fix is here:
http://forum.xda-developers.com/showthread.php?t=893880
gothpunk4christ said:
I believe the appropriate thread for the kernel fix is here:
http://forum.xda-developers.com/showthread.php?t=893880
Click to expand...
Click to collapse
I can confirm that this kernel does fix the call audio issue. Everything gets routed through the headphones, which is a nice sigh of relief. Thanks for all of your input everyone!
EDIT: I am pretty sure cognition 3.04 has this functionality built in to it.
Luken10 said:
I can confirm that this kernel does fix the call audio issue. Everything gets routed through the headphones, which is a nice sigh of relief. Thanks for all of your input everyone!
EDIT: I am pretty sure cognition 3.04 has this functionality built in to it.
Click to expand...
Click to collapse
As does D1ll1gaf's newer stuff.
Let me tell you about my quest regarding this subject:
I first tried using a Motorokr t505 bluetooth device that featured a FM transmitter, but the audio quality was absolutely horrible thru the car radio (too much static regardless which station you tried), not to mention the clumsy way you had to switch back and forth from phone mode to music player via the FM transmitter, coupled with the fact the stupid device was always giving you a new FM station to tune into - it just simply was way too much of a hassle plus more of a safety hazard trying to get the motorokr device to work and in the correct mode while driving. There had to be a better, more simply way to enjoy the feature of using your cell phone for conversations thru your car radio.
I've been using a cheap $15 FM transmitter (http://www.amazon.com/Coby-CA-745-W...F6G0/ref=sr_1_1?ie=UTF8&qid=1298180340&sr=8-1) I got a while back from Amazon and the mp3 music quality from my Samsung Captivate was great thru to my car stereo - I mean no static what-so-ever. The problem was, I couldn't use the phone thru the care stereo. So I rooted my phone, and now a whole new world opened up.
I up my Firmware to 2.2.1 (froyo) via superoneclick, change to a custom ROM ParagonRCS (see http://alchemistar.blogspot.com/2010/11/samsung-captivate-custom-rom-list-1110.html ), and I took advantage of the speedmod kernal (see http://forum.xda-developers.com/showthread.php?t=893880 ).
Now my Samsung Captivate, when connected to my cheap FM transmitter, can send and receive calls thru my car stereo. I also use a free app called ChoiceDialer. So now all I have to do is invoke ChoiceDialer (the only time I have to touch the phone while driving), say who I want to call, and voila - my call goes thru the car radio. Also, when my mp3 music is playing thru the radio via my Captivate, and a call comes in (which I have it setup on my phone to auto answer after 2 seconds), the music pauses and I just start talking - excellent!!!
The only slightly down side is when I'm NOT listening to my mp3 player and thus tuned into another FM station, when a call does comes in, I have to select on my stereo the pre-set button that's set to the station my FM transmitter is set to, but not a big deal - I certainly can live with that!
Sorry for the long-winded response, but you don't know (or maybe you do) how frustrating it was trying to get information on this subject. I thought bluetooth was the answer, but quite frankly, my 1st and only experince with bluetooth sucked.
The end!

[Q] Note handsfree - weird behavior, working?

Hi all,
I have a brand new Note and I'm not sure that it's working fine:
When I plug the included handsfree in the jack, and yes all the way in until it "clicks", I have the following weird behavior:
- sound on phone conversation comes from handsfree but microphone active is not the one from the handsfree, it's the one from the phone
- when using Skype, sound comes from phone loudspeaker, then when I unplug the handsfree the sound comes from the phone earspeaker, then when I plug the handsfree again the sound comes from the handsfree... and while all this the active microphone is the one from the phone
I have no way to check whether it's the phone or the handsfree, both are new from unsealed box, I think I suspect the phone, and more precisely the phone is having a hard time knowing when/if its handsfree is plugged...?
I have another 10 days to return the phone and get a new one, anything that I'm doing wrong or shall I return it?
(It's a white Note running latest 2.3.6)
Thanks for your help.
As an update, I read that the Skype issue is... well, a Skype issue and that they're working on it...
But the problem remains with the microphone of the handsfree, still not working, not working when making phone calls, and not working with the application "Voice Recorder".
Any setting that I have to use in order to enable the handsfree mic to work and not use the phone microphone when the handsfree is plugged in (all the way until the click) ? I wouldn't think so but asking just in case before raising hell at the store so they give me a new one.
(BTW the phone's not rooted or anything, all stock 2.3.6)
Thanks for any feedback.

[Q] Ringtone With Wired Headset

I am wondering which would be the best/simplest way of fixing this simple and somewhat stupid issue which reminds me of old Motorola phones that would not ring AND vibrate.
When a wired headset is connected, the ringtone and most other sounds/notifications only play through the headset. This is a problem for me because I don't want to miss calls, have my headphones on constantly or unplug them whenever I'm not wearing them, then having to fumble with wires whenever there's a call.. This is especially annoying while driving and it just doesn't make any sense that the ringtone would play through the headset only, unless music or other audio is already playing.
I asked the Swedish Samsung support about this and they said this is just how it is made to be but that there could be an app somewhere which could let me change the setting. They recommended a paid app (Headset Droid) which, telling from the description does not seem to be able to do anything of the sort.
What I have noticed is that the Viber app still rings through the handset speaker.
I presume there is a config file somewhere which would let me change the setting if the phone was rooted but I haven't gotten around to and haven't had any strong enough reasons for rooting yet.. I would if there was a solution to this involving rooting.
So simply put I would like the ringtone and notifications to play through the handset at all times or maybe even both handset and headset.
I'm running Kernel XBKK4, bought in Sweden.
I have now rooted and will try some other kernels/firmwares to see if that solves the problem.. or possibly finding a configuration file. I'll keep you posted if I find a solution.
I flashed the DarkyROM 3.3 and now it actually rings from the handset. Problem solved!
It would be interesting to know exactly why, could it be that the stock phone app has been replaced?

Weird problem with speakers and mic

I have a problem with my unrooted Xperia Z with a locked bootloader. My main speaker does not work for any media like music games or videos, but works fine for loudspeaker calls. Also the earpiece speaker doesnt work at all. Another problem i found was that my microphone would not work at all unless it was in a call and i was using loudspeaker. The final problem is that when ever i plug in my earphones, google now pops up and sometimes my phone starts playing music automatically throught the earphones, when i remove the earphones, instea of stopping the music continues but the speakers dont work so it just keeps playing them silently. If anyone knows the soultion to this, please respond as ive searched everywhere and i have not found one solution yet.
UPDATE: i used the application soundabout to reroute the audio and the calls are now fine, the only problem is that when i plug in my earphones the google now problem persists. If i plug in earphones with a mic, i dont get any of these problems and everytime i want to use my internal speaker for media, i have to manually re-route the audio to them. Anybody know a solution to these 2 problems?
I do have the exact same problem, I tried different ROMs and Audio Mods (at the moment I've got a stock ROM) without any change.
Did you somehow fix it?
Exact same problem, i run stock android 5.1.1 build 10.7.A.0.222 locked boot loader. Problem suddenly came up last week during vacation, quite some time after I did OTA upgrade to 5.1.1 - so this is not related to ROM updates.
After installing soundabout (thanks for the hint) the rerouting did not work immediately - i had to set phone to earpiece and media to speaker in the app and reboot for it have an effect.
I think the root cause is, the phone thinks there are headphones connected, when there really aren't. If I use the UKW radio app, it starts and shows headphones as output-icon right away - it should actually complain that there is no reception without phones because the antenna (headphone cable) is missing. Since it doesn't complain I guess that's the culprit.
Any hints how to fix that, without using a rerouting app? (kinda stupid, using bluetooth speakers and so on now needs a manual setting change in soundabout).
I have that phone for more than 2 years now and used headphones maybe twice with it, so a busted headphone-jack is out of the question too.
Guys give it a try.
Thanks Ess Arr, that really works!

[Q] Bluetooth headset issue

Hi,
I've bought a "Jabra Stealth" headset and I'm unable to launch Google Now on my Nexus 6 (Android stock 5.0.1, FrancoKernel r8) with the dedicated button although it's a built-in feature of the headset. I assume that this is an issue of compatibility with Android 5.0. Jabra has answered me that I didn't configure vocal commands well but that's false. Has someone encountered the same problem and has a solution for it?
Thanks
xof9999 said:
Hi,
I've bought a "Jabra Stealth" headset and I'm unable to launch Google Now on my Nexus 6 (Android stock 5.0.1, FrancoKernel r8) with the dedicated button although it's a built-in feature of the headset. I assume that this is an issue of compatibility with Android 5.0. Jabra has answered me that I didn't configure vocal commands well but that's false. Has someone encountered the same problem and has a solution for it?
Thanks
Click to expand...
Click to collapse
I have a similar issue. I use a Plantronics Voyager Legend. A couple of issues:
1) press and hold of the action button will bring up "voice dialer" instead of "google now". I dont know if you've ever tried to use voice dialer, but i think its more or less deprecated since the nexus 1 was the new kid on the block.
There is an app for bluetooth on the app store that lets you choose what to launch with that button. however, it didnt work that well for me. lots of lag and it blended together with other bluetooth related issues.
2) Bluetooth never seems to "turn off". I have a smart sensor enabled headset. IE the phone should know if i have the headset on or not, and pipe phone calls and notifications and ringtones to the speaker if i dont have it on and to the headset if i do. instead, the phone constantly pipes EVERYTHING to the bluetooth headset. no fix yet.
3) phone connection to my car's bluetooth makes my audiobook start playing. I have no idea why. it is not a setting in the audiobook app. Seems that the fix is to disable streaming media over bluetooth (contacts/messages only)
From what ive witnessed with issues regarding audio, screen brightness, bluetooth, this is yet another half-baked google product with little to no attempt at a proper follow through. just a crap device rushed to market with tons of potential and a complete crap OS and barely any thought or usability effort put into anything except the home screen.
I also have the N6 with the P Legend. I am having issues where the caller can barely hear me. Do you know if you have this issue at all?
shrimants said:
I have a similar issue. I use a Plantronics Voyager Legend. A couple of issues:
1) press and hold of the action button will bring up "voice dialer" instead of "google now". I dont know if you've ever tried to use voice dialer, but i think its more or less deprecated since the nexus 1 was the new kid on the block.
There is an app for bluetooth on the app store that lets you choose what to launch with that button. however, it didnt work that well for me. lots of lag and it blended together with other bluetooth related issues.
2) Bluetooth never seems to "turn off". I have a smart sensor enabled headset. IE the phone should know if i have the headset on or not, and pipe phone calls and notifications and ringtones to the speaker if i dont have it on and to the headset if i do. instead, the phone constantly pipes EVERYTHING to the bluetooth headset. no fix yet.
3) phone connection to my car's bluetooth makes my audiobook start playing. I have no idea why. it is not a setting in the audiobook app. Seems that the fix is to disable streaming media over bluetooth (contacts/messages only)
From what ive witnessed with issues regarding audio, screen brightness, bluetooth, this is yet another half-baked google product with little to no attempt at a proper follow through. just a crap device rushed to market with tons of potential and a complete crap OS and barely any thought or usability effort put into anything except the home screen.
Click to expand...
Click to collapse
When the caller can barely hear you, check your phone. Sometimes, even though my headset is on, the phone doesn't care and attempts to use the phones speaker or mic.
shrimants said:
When the caller can barely hear you, check your phone. Sometimes, even though my headset is on, the phone doesn't care and attempts to use the phones speaker or mic.
Click to expand...
Click to collapse
That's my current issue...
I can answer the calls with either my truck or ear piece, but both will randomly not have audio. The phone says it's connected BT, but I have to switch the source to speaker or handset and then click back over to BT. The whole time while I'm begging the person on the other end not to hang up and to hold on a second. Not bad when I'm at my desk with earpiece....let's just say it's a bit more nerve-racking on the highway.
scap99 said:
That's my current issue...
I can answer the calls with either my truck or ear piece, but both will randomly not have audio. The phone says it's connected BT, but I have to switch the source to speaker or handset and then click back over to BT. The whole time while I'm begging the person on the other end not to hang up and to hold on a second. Not bad when I'm at my desk with earpiece....let's just say it's a bit more nerve-racking on the highway.
Click to expand...
Click to collapse
Same here. Also have a problem where, when on a call, an incoming call will kill bluetooth. This makes it unusable in my car as it becomes a real safety issue. I have to turn off BT and use the speakerphone which luckily is good enough for the job. Even switching the source and switching back doesn't always work for me.
I regret not sending the phone back for this problem. I'm waiting on v5.1 this month as rumored, hoping that will solve the problem. May just go back to my Lumina 925.
Has anyone tried going into Google settings app -> Search & Now -> Voice and turn on Bluetooth Headset (records audion through bluetooth headset if available).
I have Nexus 5 and Jabra Stealth and I had the same problem. I could solve it thanks to these indications: hackerspace.kinja.com/reassign-your-bluetooth-phone-button-to-open-google-n-1507391132
Same issue with calls not having audio through the car Bluetooth unless I switch to speaker/handset then back. I guess Marshmellow really messed up Bluetooth on a lot of people's phones not just us. Tried different rooms(AOSP, CM, stock) no help even tried updating the radio which helped Bluetooth crashing completely and requiring a restart but the phone issues remain.

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