Database Develop

How many people got the same problem after reclaim a new 2X from LG (reboots problem)

As I see, I guess there are approximately 5% of the total amount of Optimus 2X that got problem about freezing screen and reboot itself.
No one can solve this problem unless go back to LG and claim new one.
But, no one can make sure that the new one will not have the same problem again.
Now I am sending my 2X back to LG and wait them to send a new 2X back to me.
I am so worried if I get the new mobile with problem again.
So, I would like to know anybody who already claim the mobile from LG and still got the problem. I would like to know the statistics of the user.

If your guess is right, you will get a good unit with a 95% probability.
Sounds good, no?

Confirmed here in Netherlands people indeed got back a new phone with same issues.....

I got the g2x...and can confirm that my phone is not defective...works great..
Sent from my LG-P999 using XDA App

I work for a phone compagny and so far i think 5% can be true. But that was before the updates. After the updates nobody (at least with me) came back with complains
Sent from my Optimus 2X using XDA Premium App

i'm still using stock rom with v10b..never face the reboot issues
p/s this phone is really great!!

thank all guys, if I got a good phone at the beginning, I would not feel like this.
I'm in Thailand and I bought this phone on May 7, 2011 for 20,900 baht (~680 USD)
When Samsung Galaxy S2 is released, the price down to 15,900 baht (~520 USD) within a month.
The point is I got a problem phone. That means I can't use phone well along 1 month.
Feeling like I throw away 160 USD to LG for free.

for almost a month i didn't have problems but in the recent time it started to behave strange... today i had my second reboot...
i'm not getting some sms messages at all... however the sender got's message that it was sent... sometimes they call me, but my phone doesn't make any sign of it, but at the other end it is ringing...
kinda strange behaviour, not I am the only one with these calling and sms bugs...
the charging is also crap, somtimes i just charge it, and the charging indicator is tuck at some value, and the phone is really hot... then i restart it, and the value just jumps higher, and a temperature of the phone gets ok...
the charging problem seems a hardware issue... i'm thinking on sending it back... but I don't know what else to buy... this one has all the features i need, sgs2 and sensation are too expensive for me... so i'm hoping that lg will do something in the summer... otherwise i'm sending it back :S

My phone started rebooting recently. Yesterday it rebooted twice and tonight it shut down causing me to miss the alarm.
Before this it went 2 months without any reboots.
Wtf?

Installed anything recently?
Flash 10.3 update maybe?

I just heard an information from Thai webboard.
He said that the warranty of 2X can let the user claim it for only one time.
That means you cannot claim it again if the new one got problem again.
Suck LG

I have no issues either so I can't imagine having these reboots is like.

They said the same thing for the VIP service here in Netherlands. Max 3 swaps, But some people already did swap #4
Sent from my LG-P990 using XDA App

The price of this model is around 480-550 USD in Ebay... I should try to sell it for a while ago..

xmoo said:
They said the same thing for the VIP service here in Netherlands. Max 3 swaps, But some people already did swap #4
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
Max 3 swaps.. So then you're just stuck with a faulty product forever?
I think it's time for Kassa.

Try to format your external SD. Upgrade to Fr18Rom. If the problem cannot fix. Return the phone to LG. It‘s hardware issue.
Sent from my LG-P990 using XDA App

arbrad said:
Try to format your external SD. Upgrade to Fr18Rom. If the problem cannot fix. Return the phone to LG. It‘s hardware issue.
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
if the issue can be fixed that easy..... most of people in this webboard would change it long time ago....
take a look here
http://forum.xda-developers.com/showthread.php?t=1041546
I am sure that
- ROM cannot solve this problem
- It MIGHT be Hardware problem, but no clue can confirm this (most of people still believe it's software problem)

I think some buggy apps and buggy kernel let your phone reboot or sleep dead.

Random Reboots.

I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?

Chr0nicDreamz said:
I have been through 2 phones already, this one here is the worst yet. Within the 1st hour of use it had rebooted 3 times. Now it seems to happen at random.. the phone can be sitting idle on the table and it will randomly reboot.
Anyone else having issues this bad?
Click to expand...
Click to collapse
Mine's done it about 3 or 4 times in the month I've owned it... perfectly acceptable and better than my previous Android device... or my iPhone before that as a matter of fact.
I have to wonder if it is due to some piece of software you have installed.

The new phone was received today. I had only added my gmail account to it and not restored anything on it yet. it was bone stock with the exception of the account. and it rebooted now 5 times in the last 1.5 hours. The last 2 times were done AFTER a factory reset

Mine reboots maybe once or twice a week, which while annoying, I can live with.

<Removed>

Youssarian said:
That bad no, but mine had the occasional reboot as well and that was completely stock. It did it after resetting the vivid. The next logical thing was to back off the stock bloatware / spyware one at a time and of course the stock app uninstall is very limited, but I did what I could and it still did it. I blamed Carrier IQ, which may, or may not be true, but I blame it anyway. <G>
Click to expand...
Click to collapse
What I have come down to is returning it to amazon. After speaking to a very polite and helpful rep he had state they have been getting lots of returns for locked bootloaders as the main reason but also random reboots. So he gave me the skyrocket for free i just have to make sure that upon delivery I hand the vivid to UPS. I really Hate to leave HTC but this is something I cannot deal with as I need a phone that works since it is tied to my business.

I've had mine for a couple weeks now and it has done it once. Freaked me out though. It was just sitting on the car seat when I happened to look over, it shut off briefly and went to the splash. I thought about returning it at that momnet... and still am. If It wasn't so new, I probably wouldn't care.

Mine did this while charging and went away with new battery. I called HTC and they sent one out.

Bad batch of phones?
There is another, older thread on this same issue. I have experienced reboots three times in this first month, but not in the past week or so. Based on your experience, and some other issues in other threads, I think there must have been a bad batch of phones. It's too bad a replacement did not make things better.

I used to have random reebots, but for the past couple weeks it hasn't happened. Not worried about it anymore.

I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App

travisxcore said:
I don't really get random reboots anymore but it freezes sometimes while trying to lock/unlock the phone. Just emailed HTC to see if my device is faulty or if its a known issue.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
I just got a call from HTC regarding a failure to help resolve an issue and the bad review i gave them via their survey lol.

International Note NO SERVICE!! Last 2 days, need help asap please!!

So i bought the international Note about 1-2 months ago. It worked fine for the past 3 weeks or so, then since 2 days ago I get NO SERVICE!! Nothing has changed at all network wise. When I go to settings i have no IMEI, no baseband, no sim, no nothing! wtf
I went to att and spoke to couple diff people including a "supervisor" and they basically told me they cant help anymore and I'm SOL. We tried swapping sims from different Notes, different cards, different phones...all the same.
It seems like this happened at the same time att released their Notes?? I asked if att made any network changes since the release and the supervisor said nothing at all.
Also tried factory resets. this is unacceptable to me... I cant keep having these ****ty Android issues... I like the features, but what good does it do if i have no service:??! or that I can't multitask for **** on this piece of crap. I'm just getting so fed up with the whole thing.
I dont really like apple, but I PREFER reliability over dealing with constant bugs and problems and disorganization. That's what this phone feels like... a disorganized mess. Like it was rushed out there... or maybe i should have never bought the euro version
Please if anyone can suggest anything I can do just to get the damn thing working again? I've already lost 2 months of data because I couldnt back **** up and just did a factory reset. I NEED CELL SERVICE BACK!!
Do I need to reload/reflash anything?
Sorry for the rant, just getting tired of this

Send it back for a replacement

i want to know what happened??! piece of junk just quit for no reason. i think it may be att network but who knows... how do they ever get in that state to begin with?
i dont want a "Note" if its going to quit without warning for no reason...there is no support for the stupid international version and the stupid US version sucks balls...this sucks

Hi there,
I'm too on att network and everything is fine. I heard that some issues came up on the made in Korea version, can you check which one is yours? Under the battery does it say made by samsung or made in Korea or by samsung in Korea?
Sent from my GT-N7000 using Tapatalk

I had networks problems few days ago.. Check your APN..
Sent from my GT-N7000 using Tapatalk

hi brother.
try hard reset,,,,
click phone icon for dialer,, then type *2767*3855#

This happening to me on my galaxy S II it was a corrupted efs image http://www.xda-developers.com/andro...s-ii-and-other-samsung-devices-in-nine-steps/

Did you try to do a factory wipe or reset while on ICS? Your internal sdcard might have gone bad, the infamous eMMC bug of the ICS... since your IMEI is gone, as kord suggested, most likely, your ems partition is corrupt.
If indeed your ems partition is currupt, there is nothing much you can do other than send it in to claim warranty.

[Q] Help! Random Reboots on New Note

Hi,
Got a Note in the UK just last week, brand new, and within two days I flashed it to the German stock ICS update. I can't say that I noticed issues in the first few days, but that could be because I didn't get a lot of time with it.
Since then, however, now that it is all set up and configured, I'm noticing random spontaneous reboots during sleep on the device, anything between every 2 to 6 hours, no warning, just the phone suddenly flashing into life with the model splash screen, followed by startup animation.
Reading around I've followed all kinds of anecdotal cures... I've removed Apex Launcher and Widget Locker, and returned to TWLauncher and stock dialer. I've moved all my apps from external SD to phone internal and deleted App2SDpro. I've cancelled all automatic syncs. I'm not rooted and don't have any iffy software on it.
Does anyone please have any ideas on this?

No ideas?

Since the update mine does exactly the same thing. Sometimes it reboots after every hour or so but then sometimes it happens every 5 hours. Its completely random and has started happening since the ICS update.

Hmmm. I'm wondering if I should do another full install, or if this is a bug that will be absent in the official UK version of the new OS/firmware update.
I wonder if it is somehow specific to UK users?
It annoys the pants off me, because it will happen, then I'll delete a load of software and restart manually, then it will behave sometimes (like today) for 11-12 hours. And then it does it again. And again. I've had 12 hours between reboots from yesterday to today, and then today I've had three in four hours, including one after just an 11 minute interval, while the phone was on standby.
Is there anything that can be a 'variable' on an 'international' Note which might be an incompatibility in one territory but not another?
Sim? Network? Wifi?

I'm in UK, and was on German Ics official until today . Started experiencing fcs on random apps, from what I've read elsewhere that can be the start of a superbrick. I would highly recommend flashing back to stable GB immediately.
Sent from my GT-N7000 using xda premium

Well... We may be seeing an improvement.
When I installed German ICS on my UK Note I did it as an upgrade. So yesterday afternoon I put the note to sleep and then rebooted into hard reset. I got myself a nice clean system and after lots of restoring files and reinstalling apps, I now have a Note that spent all night charging and hasn't restarted itself since 6am. It still could... But hasn't yet.
Something else odd I noticed...
When I first installed ICS (without tweaks, messing, only on stock ROM) and came to install SwiftKeyX for Phone it refused, allowing me only to install the tablet version... This depressed me a little because the skin I use is nicer on the phone version than tablet. Oddly, this time, after the reinstall, the note would only install the phone version of SwiftKeyX, and not the tablet.
Not sure what changed and why, but I can only imagine that something was broke and is now fixed...
Time will tell. I think battery might be a little better now too. And I use JuiceDefender.
If I get a full 24 hours without reboots I might dare to try App2SD again and move some apps to card storage.
So far so good.

Arse. 19 hours later and the reformed Note spoiled itself with a random reboot during sleep.
Back to the drawing board.
So is this a hardware or software fault. Its so new that I could do with knowing... I can insist it be swapped. But am I going to get the same again? Has anyone been able to trap this erroneous reboot in logs or anything? Do we know what it is?
Are there just a few of us, or many? Former would suggest hardware, latter could be software.

I'm having this issue too. We need help here
Sent from my GT-N7000 using Tapatalk 2

Mine hasn't rebooted all night while on charge. I would also like to know if there are any logs that can pin point the issue
Sent from my GT-N7000 using xda premium

I would suggest turn it off (be sure, it is turned off)
Remove the battery
Leave it this way for an hour
Insert the battery
Perhaps it would be good idea to go back to your area GB also (following drKetan guides).
I had the same anectodal thing happening with my new note just when i purchased it. After 1..2 days it went grazy. Then it blacked totally out. But just by chance it woke up after resting without battery for a day.
Personally, I think, the cache should be cleaned - BUT i definitely will not recommend a wipe cache in LPY (though it worked with me - but then again, it COULD NOT work with you - and the loss... what a loss it would be). (worked with me - that means it did not brick my phone when i upgraded few days ago and that did not have anything to do with my troubles when I purchased the note (few months ago)).

I'm discouraged that there are either so few people suffering this that we're simply 'on our own' with it, or so many people who have it but have learned to accept it.
It seems preposterous to not have attention to such a big fault.
And I realised that I've seen this before, and have the sneaky feeling that it is a dirty little secret of Android....
I bought an ASUS Transformer last June. It had this issue from day one on Honeycomb. Random reboots at unpredictable times, at least two per day. Over the last 9 months it went back to ASUS three times and each time they 'fixed' something totally unrelated to the problem before eventually telling me that they had no replacement units to give me and were authorising a full buy back - a refund.
I had anecdotal indications that it only occurred when I had an SD card installed. That was my growing suspicion, but I now no longer have a unit to test it.
Other Galaxy range users have been reporting random or looped reboots, and have pinned blame on using an sd card, especially in conjunction with App2SD.
I have an HTC Flyer with an SD card installed, running App2SD, and have no random reboot problems. Its as solid as a rock on stock Honeycomb.
Similarly, though, some users have reported that their Galaxy phone model has random reboots relating to having a sim card installed...
You see where this is going. Its getting to the place where we're accepting that the only way our expensive device works is if we disable key functionality and surrender our expectations of its advertised features doing the job they were intended to.
It is scandalous that this device should malfunction as a result of using the advertised features, and that no fix would be found nor explanation offered.
I now have an SD in the unit, but have not moved apps with App2SD. I have established that the reboots occur with all three of my SD cards of varying sizes, soit is not caused by a corrupt or faulty SD... If it is caused by an SD at all, it is 'all' SD's. Since so many users have the Note with SD's installed, and they run perfectly, I can't believe there is an issue with SD cards, although I did wonder if the manufacturers are now phasing out SD slots in their devices because 'cloud computing' is all the rage, or rather because this volatility caused by SD in the now unfixable evolving Android code means that they are minimising their embarrassment by simply dispensing with the faulty variable.
I have also begun setting static IP's for all my stored wlan's in case this is a DHCP issue caused during momentary wakes from sleep for polling or sync. If only we had an app that could store, like a seismograph, a persistent record of device events which trigger the reboot and then capture the reboot events also. Closest I've found uses ram to store the events log and then blanks the log on reboot starting from the reboot instead of maintaining the record prior to the reboot.
Getting close to wits end with this, and now deeply regretting my purchase.
Nothing like this on my Xperia Arc S.
Even an iPhone is better than this!

opsakas said:
I would suggest turn it off (be sure, it is turned off)
Remove the battery
Leave it this way for an hour
Insert the battery
Perhaps it would be good idea to go back to your area GB also (following drKetan guides).
I had the same anectodal thing happening with my new note just when i purchased it. After 1..2 days it went grazy. Then it blacked totally out. But just by chance it woke up after resting without battery for a day.
Personally, I think, the cache should be cleaned - BUT i definitely will not recommend a wipe cache in LPY (though it worked with me - but then again, it COULD NOT work with you - and the loss... what a loss it would be). (worked with me - that means it did not brick my phone when i upgraded few days ago and that did not have anything to do with my troubles when I purchased the note (few months ago)).
Click to expand...
Click to collapse
Can you direct me to that guide?
And is it likely that it is the DE ICS release that just doesn't like UK devices? Why would that be so?

Looks like i'm going to get stuck with this problem until I move on to a next phone. What a waste
Sent from my GT-N7000 using Tapatalk 2

Maybe you should have waited for a stable release built using the UK or wwe equivalent rom? You didn't even give the stock more than a couple of days, what was the rush?!
Sent from my GT-N7000 using xda premium

Maybe, yes.
Naivete, perhaps.
I'll tell you exactly why.
I had an Xperia Arc S on ICS which I loved. I was tempted by the Note. I bought one expecting a Samsung flavored ICS experience, and got tossed back to GB. I basically had 7 days to return the Note or learn to like it, and during that period DE f/w was released and I had to know...
Note was rebooted using static ip's and is nowraring to go...
So far so good @ 18 hours

BashyUK said:
Maybe you should have waited for a stable release built using the UK or wwe equivalent rom? You didn't even give the stock more than a couple of days, what was the rush?!
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Did you even read my other posts? Problem started when i was still in gb.
Sent from my GT-N7000 using Tapatalk 2

Still going... No reboots. And excellent battery performance to boot.

l0rd_almighty said:
Did you even read my other posts? Problem started when i was still in gb.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
But if that was when your phone was still new why didn't you just return it for a replacement rather than root and flash a phone that wasn't stable in the first place? For all you know it may be a hardware issue and likely so as I've not heard any apart from you and the op mention it.
Anyway, your phone, your call what you do with it but it makes no sense to me to blame the manufacturer and model when you've not even followed basic steps to deal with an issue.
Sent from my GT-N7000 using xda premium

The first note I had in December 2011 rebooted at random. It was a hardware issue. It only started after owning it for 3 weeks, stock GB. Not roiled or modified in anyway. I had it replaced.
G
Sent from my GT-N7000 using Tapatalk 2

BashyUK said:
But if that was when your phone was still new why didn't you just return it for a replacement rather than root and flash a phone that wasn't stable in the first place? For all you know it may be a hardware issue and likely so as I've not heard any apart from you and the op mention it.
Anyway, your phone, your call what you do with it but it makes no sense to me to blame the manufacturer and model when you've not even followed basic steps to deal with an issue.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Basic steps i didn't follow? Enlighten me... I never mentioned that this happened when my phone was new. I said this started when i was still in GB. Notice the difference? If you can't help us figure out what's causing this just go troll on somebody else's thread.
Sent from my GT-N7000 using Tapatalk 2

Phone just died?

Okay, so this seems to be a recurring thing here. I've seen a few threads about this now. I don't understand what's going on and why there are no answers. I was literally sitting here texting my girlfriend and my phone froze then rebooted. Booted back up fine, and then 5 minutes later did the same damn thing again. This time though it just keeps boot looping. It'll get to the point where it's optimizing all my apps and get part way through, freeze, and do it all over again. I'm stock unrooted, and I'm quite pissed off at this. This should not be happening to these phones, and my phone has been perfectly fine with no problems for a while now and all the sudden it just wants to do this. Also, if I pull the battery and put it back in it won't turn back on or charge for 10 minutes, and then just keeps looping.

It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..

celsius0010 said:
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
Click to expand...
Click to collapse
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.

H4rryTipp3r said:
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
Click to expand...
Click to collapse
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk

Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Oh well, my new phone hasn't had any problems so far. Actually it's quite better than my old one. I'm getting 4G and LTE in places my old phone only came up with 2G.

Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.

truckerdewd said:
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
Click to expand...
Click to collapse
As a courtesy, not a set rule.
Sent from my LG-H811 using Tapatalk

Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/

KCuadrado said:
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
Click to expand...
Click to collapse
Sorry to hear that, the only thing out of shape with my old phone was the leather back. The new one they sent me has been amazing though. If anything I'd jump to the v10. It sucks though because all the new flagship are right around the corner.