Related
Hi,
I recently updated the firmware on my galaxy s but part way through the update it stopped, i tried to rebbot device into download mode but now phone does not charge, come on, go into download mode or recovery mode and USB to PC not showing device. Help
Did you use Odin or Heimdall?
Because this same thing could happen using alpha 5 of Heimdall or older. It should be fixed in alpha 6 so I'm hoping you weren't using Heimdall.
Anyway, if your phone won't turn on you will need to send it back to Samsung for repair. If they can't turn it on then they will probably do it under warranty however if you have physically voided your warranty by some other means (opened the phone interior, noticeable exterior damage etc.) then the only solution is to pull apart your phone (i.e. open the phone interior) and use special equipment to flash data onto your phone via JTAG (assuming that is possible).
Anyway I highly recommend sending it back to Samsung because if you can't get into download mode then there's really nothing that can be done.
However before you assume the phone is totally dead; try remove the battery, connect it to PC, and whilst holding home + volume down + power, reinsert the battery.
Benjamin Dobell said:
Did you use Odin or Heimdall?
Because this same thing could happen using alpha 5 of Heimdall or older. It should be fixed in alpha 6 so I'm hoping you weren't using Heimdall.
Anyway, if your phone won't turn on you will need to send it back to Samsung for repair. If they can't turn it on then they will probably do it under warranty however if you have physically voided your warranty by some other means (opened the phone interior, noticeable exterior damage etc.) then the only solution is to pull apart your phone (i.e. open the phone interior) and use special equipment to flash data onto your phone via JTAG (assuming that is possible).
Anyway I highly recommend sending it back to Samsung because if you can't get into download mode then there's really nothing that can be done.
However before you assume the phone is totally dead; try remove the battery, connect it to PC, and whilst holding home + volume down + power, reinsert the battery.
Click to expand...
Click to collapse
Cheers, i have already tried and nothing, i will have to get it repaired or replaced by the network
I was reflashing my phone, while in download mode, the power went off, and now my phone won't turn on or anything. I think my phone is bricked.
I bought the phone a week and a half ago. Will AT&T accept my phone for a replacement if I say it just stopped working? I have the $4.99/month Wireless Insurance, but won't they deny it when they find out I've been messing with it? What should I do?
Thanks!
Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode
Sent from my Samsung SGH-i897
Kaik541 said:
Before you take it back, make sure it isn't bricked. Remove the battery, replace it, hold both the volume buttons, plug in the usb and see if it takes you to download mode
Sent from my Samsung SGH-i897
Click to expand...
Click to collapse
It's bricked. Replaced battery, won't turn on no matter what I do to it.
There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.
What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?
Wrong forum. But I would use my insurance instead and tell them it just quit on me...
Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.
Tehwall said:
It's bricked. Replaced battery, won't turn on no matter what I do to it.
There's a small scratch on the screen, and the micro USB charging port cover is messed up a bit from something sticky getting in there.
What should I tell AT&T? What's the likeliness of them declining my claim? Can they tell that it's been tampered with even though it's bricked?
Click to expand...
Click to collapse
They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.
BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.
Good luck.
Get it into download mode and flash it again with odin. Likely not bricked.
Sent from my SAMSUNG-SGH-I897 using XDA App
alphadog00 said:
They won't give you a hard time on the software side - to them off is off - they can't tell if you bricked it - they will send it somewhere and have it flashed.
BUT - if there is something sticky in the USB port then they do have grounds to deny your claim - for all they know you poured juice in there.
Good luck.
Click to expand...
Click to collapse
If there is something sticky there it means he put something sticky there lol.
And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..
Mattwp103 said:
Try plugging into the computer, remove the battery reinsert the battery. Then hold volume up and power till red text comes on the screen from there switch to holding both volume buttons down and power then when the red text flashes to black release power and continue to hold both volume buttons. That should get you back to the downloading digger bot.
Click to expand...
Click to collapse
votum said:
If there is something sticky there it means he put something sticky there lol.
And also, follow thedamn directions people are giving you man. Your phone isntbricked, I dont even know of anyone who has bricked their phone yet..
Click to expand...
Click to collapse
I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.
Tehwall said:
I tried everything suggested, nothing happens. The power went out, while flashing new firmware, now the phone won't turn on no matter what I do. I already tried peoples suggestions.
Click to expand...
Click to collapse
The AT&T screen doesn't come up?
Guys we have been told a gazillion times about this...what does this have to do with Development?! Jesus....
Which firmware were you using at the time and which one were you flashing?
also make sure the battery is charged
prestopasto said:
The AT&T screen doesn't come up?
Click to expand...
Click to collapse
Nothing does, I tried every combo, SIM card in and out, replacing battery, USB plugged in and out, download mode, regular power button, recovery mode, what the guy suggested above; everything.
Not a single thing shows up on the screen.
You glanced over my question.
The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P
Zilch25 said:
You glanced over my question.
The version of firmware you were using before the flash and during the failed flash can be very pertinent to the key combination you need to get into download mode =P
Click to expand...
Click to collapse
I had the stock firmware, installed the JM5 firmware, reinstalled the JM5 firmware, while doing so, they power went off.
Just pressing Volume Down + Power got me into Download Mode everytime.
Edit: And yes, the battery was charged, it was at about 67% when I was flashing the firmware. How can I charge the battery for the heck of it when the phone is dead? Normally when you plug in the USB cable there's a charging animation on the screen. Nothing comes up at all, can a dead phone charge a battery, or does the software need to send the power to the battery?
Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:
Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB
Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.
Zilch25 said:
Honestly I've had flashes fail at varying points during the flash and I've gotten the black screen before, ALWAYS I've been able to get it to work by following these steps:
Pull out everything, SIM, SD, Battery, USB, EVERYTHING
Close Odin (If it's open)
Reopen Odin
Insert battery, hold vol down (If this doesn't work hold both volume buttons NO POWER)
While holding the button(s) plug in USB
Don't touch the power at any point, if this fails and you want to try the other key combo, start the process over completely.
Click to expand...
Click to collapse
This man speaks the truth, listen to him.
If your insurance covers damage then destroy the phone and call att and tell them its been destroyed.
if not then it is possible that the power outage could have caused your phone to zap.
Flashing or not if you spilled stuff into the usb port your screwed. Week and a half and you scratched the screen and did that? I have tried to scratch mine with no succes. I say ditch that phone and get a GO phone. And have a mod delete this pointless thread already!!!!
I've been reading forums all day long looking for answers but I can't seem to find a solution, so my apologies if someone has a solution in a thread that I missed but I couldn't find anything.
I have Rogers Captivate which I had applied the One Click Lag Fix that worked great. I then decided to flash a custom rom with Odin. In the middle of the flash, my pc lost power (battery ran out, forgot to plug it into the wall) and the bar on my Captivate showing the progress stopped. After I turned the computer back on, I turned off my phone (since it was stuck an I thought it was a good idea) and tried to turn it on with no success.
As far as I can tell, it's COMPLETELY dead.
Here's everything I've tried:
- ALL (and I mean ALL) button combinations
- There's no power bar, absolutely nothing showing
- I've taken sim and battery out and tried connecting to the pc, no luck
- I've tried letting it charge although the screen is dead (meaning black) and the soft keys don't light up so I have no idea if it's charging
- When I plug the phone into my pc, it doesn't even detect it
- Can't get ANYTHING to show up on the screen. I hold power, it doesn't turn on. I hold Vol up and down and nothing.
I don't know if there's anything on the board I can do to reset or something. Is my phone completely toast? If so, I'll have to resort to getting a replacement through the 1 year manufacturer's warranty which sucks, but oh well.
Thank you all for any assistance you can provide. I would hate to go back to my iPhone 4 ((
AZ
Did you try pulling battery, then holding Vol+ and Vol- and plugging in USB?
Have you tried a USB jig?
I had to disconnect my phone mid-Odin a few times before. I was able to use a JIG to get back into Download Mode and restore it to a working state. Might wanna try that!
Dungeon47 said:
Did you try pulling battery, then holding Vol+ and Vol- and plugging in USB?
Have you tried a USB jig?
Click to expand...
Click to collapse
I think this guy's phone really is toast though - no activity, nadda?
The only other thing I can think of - is make sure the USB cable is plugged directly into your computer's motherboard USB Ports.
Then try the above - pull out sime batt etc... plug in the USB with the battery out - then jam the battery back in while holding down the volume buttons.
If this doesn't work or the Jig.. Warranty Time with AT&T (Happy Times )
I would say the jig is worth a shot, I have seen several people say they came back from a black screen with the jig.
If you are just getting a black screen when you try to turn it on then the phone is most likely done. I know it's too late but it is extremely important that when flashing your phone that there is no chance of loosing power to your compuer.
I would still suggest to try the JIG option if you haven't already. Each bricked phone acts differently. My first phone I was able to get into download mode with the JIG but even after flashing it 3 times it still would be stuck on the AT&T logo loop. Likely because of a hardware related issue. I would check with your carrier and see what you options are after trying to use a JIG. Or you can call Samung and they might be able to repair the phone for a couple hundred. Which is still cheaper then paying $400 for a new one.
I had a similar issue where I got a purple screen flashin stock with odin...and then phone acted ''dead'' no response on any end...what I did was take take sim out and battery and did the volume down and power while putting in batter after every attempt with all other button attempts and putting usb in
About ten seconds the time it takes the art screen in my case to flash and after about fifty attempts it went into d.l mode
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine got stuck in the white ATT logo loop once, and it just took many, many tries to get ODIN to recognize, but it eventually came around, and has been great ever since. If it is really bricked, you have nothing to lose, so you might as well go hardcore.
Same thing happen to me yesterday! And the jigg saved my phone. Thank you jigg
Sent from my SAMSUNG-SGH-I897 using XDA App
Background: I was in the process of flashing my rom back to stock rom using Odin3 and it froze. Attempted to repeat the process and could not get it to enter the download mode. Use all of the 3 buttons combo methods, still no joy. Tried the 3 resistors (300 ohms) got it to go into download mode but did not have Odin ready to accept (Lost that download mode attempt). Repeated the process numerous times with no luck. My phone screen is BLACK always regardless of what I attempt to do. Would you consider this stage beyond recovery or is there hope beyond the black screen?
You might want to try the jig that is made to get it into download mode. You can make it yourself or buy one from mobiletechvideos.com
Here is the link. The video at the bottom shows you what it does and how to use it.
Here's a way that not too many people know about but always works for me:
1. Unplug phone from computer.
2. Remove battery, SIM, and external SD if you have one.
3. OPEN ODIN! You don't want to lose your chance again
4. Plug the USB cable back into the phone (remember, the battery is still not in the phone). DO NOT TURN THE PHONE ON.
5. Hold the volume rocker down (both the up and down volume keys).
6. Place the battery back in the phone while holding the volume rocker.
7. Download mode!
Loggik said:
Here's a way that not too many people know about but always works for me:
1. Unplug phone from computer.
2. Remove battery, SIM, and external SD if you have one.
3. OPEN ODIN! You don't want to lose your chance again
4. Plug the USB cable back into the phone (remember, the battery is still not in the phone). DO NOT TURN THE PHONE ON.
5. Hold the volume rocker down (both the up and down volume keys).
6. Place the battery back in the phone while holding the volume rocker.
7. Download mode!
Click to expand...
Click to collapse
I hate to burst your bubble, but lots of people know about that lol.
Sent from my SGH-I897 using XDA App
Dupontrocks11 said:
I hate to burst your bubble, but lots of people know about that lol.
Click to expand...
Click to collapse
Lol but no, not too many people do.
This method is very much like another one, which requires you put in the battery first, then hold the volume down button and plug in the cord. But this one has you plug in the cord first, then put the battery in. This method worked for me when I got Phone -!- Comp, whereas the other one did not.
So you didn't burst my bubble at all, seeing as you're wrong. Thanks for the useful post though.
Maybe I am wrong but most of the people who helped me and people I talk to know about that technique lol. But maybe it's just coincidence.
Sent from my SGH-I897 using XDA App
Loggik, I appreciate your the method you have mentioned. I have tried that method and several others numerous time. I also used my (car) phone charger usb end, third pin closest to the headphone on one side and the second pin on the opposite side as jig (300 ohms) and it did not work. Not sure if the car charger is suitable for such. I also read somewhere that if your phone screen is black and unresponsive regardless of what method one would use, then the jig would be useless. Is that a true statement?
Thanks for info.. I was able to get the phone to enter the download state via my homemade jig.
Shacho said:
Thanks for info.. I was able to get the phone to enter the download state via my homemade jig.
Click to expand...
Click to collapse
how u did? i mean ur first message was so desperate...but u did... how?
Yeah you say before have used the resistors trick and doesn't work and then you use a homemade jig and work. I understand jig is the same to resistor trick(if not, someone correct me).
I have 2 captivate now, 1 work fine and the other don't turn on of any way after a flash fail... using 301k working phone enter to download mode, the other one don't give any sign of life.I need to revive my phone :'( plz any help is welcome.
Looks like your 2nd phone is hard bricked, You will need a Jtag service for it. Contact Adamoutler on the forum he can help u.
So the power button on my phone went out, which made getting to download mode and flashing back to stock a lot of fun, let me tell you. I eventually had to buy a JIG.
Anyway, I run ODIN to flash back to stock. It completes and as I'm disconnecting the cable, the battery falls out. (I was able to get into download mode because CM7 auto boots when it had power, something stock does not do.)
So it's flashed back to stock, it didn't have a micro SD card in... but am I right in thinking that the internal cards contents are still there? I.E. My pictures and apps and... the cyanogenmod nightly zip I was using? I can't hit the power button to turn it on so I can't check.
Needless to say, without the power button I can't get my phone back on (Unless a wizard here has an idea?), so my question is... will the files still be there and if they are, how hard does Samsung check these things for voided warranties? Anyone got any experience with their returns? The AT&T store guy says they only reject warranties for water damage, but I didn't exactly volunteer that I had flashed my own rom. If I'm likely to get a $400 hit on my cell bill, I'd rather buy a newer unlocked phone.
TLDR: warranty voiding files might still be on unbooting phone. Will Samsung care?
Do you have an att service center near you? Luckily I did and I just walked in and they checked it a bit (tested it for like 20 minutes). After a quick conversation, the actually just replaced my phone. I told them I wanted a phone with working GPS.
Now if you have to mail it in, that's maybe another story.
It will be mailed.
I assume your jig still gets you into download mode, no? If so, use heimdall/odin to flash something and set it to auto reboot. You could flash something as small as the kernel or maybe just go back to stock once again.
I also want to say that heimdall has an option to try and kick you our of the "phone --!--PC" state and when I tested it while in download mode it just rebooted the phone.
These may be a few ways for you to kick the phone on to let it boot so you can clear the internal SD.
Also, when I take out the battery, insert the USB cable and hold down both volume rockers and put the battery in, I'm kicked into download mode. Perhaps yet another way to turn your phone on?
Use your jig to get into download mode, the use the heimdall one click unbrick in this post
http://forum.xda-developers.com/showthread.php?t=1153310
It will reboot your phone from download mode.
I'm certain the JIG would work, if the phone would power on. Without a functional power button (or a rom that auto boots when powered like CM7), I don't think I can get to DL mode.
bobby98989 said:
I'm certain the JIG would work, if the phone would power on. Without a functional power button (or a rom that auto boots when powered like CM7), I don't think I can get to DL mode.
Click to expand...
Click to collapse
You don't need use the power button to get into download mode. Just plug the jig in and your in download mode. also if your phone has captivate bootloaders just hold down the volume up/down buttons and plug in usb cable to a pc wait about 3 seconds and you should be in download mode, no need to touch the power button to get into download mode.
Ah, well I get no power up from JIG or USB cable hooked to PC holding vol up, vol down, neither or both. Nothing on the screen at all.
bobby98989 said:
Ah, well I get no power up from JIG or USB cable hooked to PC holding vol up, vol down, neither or both. Nothing on the screen at all.
Click to expand...
Click to collapse
plug your phone into a wall socket to charge the battery and leave it for a while, the come back and check to see if you can feel the battery getting warm. If it does get warm try the jig again. If it doesn't get warm you may have something else wrong then just the power button.
If there is nothing else hardware wise wrong with the phone besides the power button and your boot loaders are not corrupted (and as long as nothing is wrong with your jig) the jig should put you into download mode every time.
charged phone, battery didn't warm, but area just above it did. Tried booting with JIG and USB cable and all combinations of volume buttons, to the same black screen.
Sounds like you should go ahead try with your warranty replacement.
But, if i were you i would try an going to an att store or service center, sometimes there with a hardware defect like your power button they will swap the phone right on the spot quick and easy. if not, the worst they will tell you at the store is to send it in for a warranty replacement, no harm in at least trying.
Yeah, I went to the store and best they did was watch me talk to the warranty people on the phone.
The disconcerting thing with the return is that they send me a phone, then I send them mine and if they have a problem $400 magically appears on my bill and there's nothing I can do about it.
If I can get it warrantied, great. If I can't, I'd rather spend $400 on a newer, better phone (instead of a factory refurbished version of the same phone).
I'm surprised there aren't more people with returns experience here...
I did a return for my wife's captivate at the att store. Her phone had random soft reboots. They did not even look at her phone, and just swapped it out with a new captivate.
Sent from my SGH-I897 using XDA App
My cappy was bricked because Odin failed while flashing the boot-loader.....so no boot-loader or anything was on there. I went into the att service center and told them I realized it was off and I couldn't get it to turn back on. Every question they asked me I just said I dunno im not sure. The guy said let me trouble shoot this to see whats wrong....lol he came back and they gave me a new one on the spot.
It seems that you really don't know whats wrong with it so there is no morality issues........IF there were any before lol.
bobby98989 said:
Yeah, I went to the store and best they did was watch me talk to the warranty people on the phone.
The disconcerting thing with the return is that they send me a phone, then I send them mine and if they have a problem $400 magically appears on my bill and there's nothing I can do about it.
If I can get it warrantied, great. If I can't, I'd rather spend $400 on a newer, better phone (instead of a factory refurbished version of the same phone).
I'm surprised there aren't more people with returns experience here...
Click to expand...
Click to collapse
I've had two actual experiences. The first was a soft brick. This happened before anyone really knew about how to build a JIG. This happened within the first 30 days. I was basically in your boat, I had a bunch of crap on the internal SD card and I even still had some i9000 firmware still loaded to the phone. I exchanged it last October and never had any backlash.
The second time I messed up /efs. I was able to flash it back to stock and master clear the phone to remove traces that I had done anything to the phone. This time I dealt with samsung directly. They paid shipping both ways, made sure my phone was not water damaged and actually ended up replacing the mainboard (they seem to do that to fix a ton of issues).
Both experiences I mailed in my phone. I never dealt with a local service center.