No Data? - Hero CDMA Q&A, Help & Troubleshooting

Okay so basically I have two phones, The Htc Hero and the Samsung Transform. Long story short my transform broke so I activated the hero via the sprint website. The hero is running Evervolv. I get service just fine, but I cannot connect to the net. Ive had this problem with my transform and fixed it by going into settings, about phone, system updates, and updated my profile and prl. However the hero doesnt have this option, any ideas guys? Thanks.

u need to be on a sense rom to do it

Ah okay, so if I flash a sense rom and set it up, then I can flash back to another rom?

yes just make a nand of your current rom and your fine.
i suggest using this rom its pretty much stock.
when the rom is installed go to settings about phone software update and update prl then when thats done update your profile.
http://forum.xda-developers.com/showthread.php?t=849024

Awesome thank you.

also when u activate a phone it can take up to 48hrs for it to be fully functional that could be the reason u dont have data.
when radio shack first activate mine it was a Friday and i could make calls and send texts, but i couldn't receive them until the following monday.

Related

Connection Problems

Before i decided to flash a new rom i had been having issues with my phone getting, and staying connected. At first to just data connections, ie 3G. So i decided to try a cooked rom for the first time.
But since then i've had even more troubles getting my phone connected and keeping it connected. Ive been through Hyperdragon III Opal, Dutys latest rom, and now im on the latest AT&T rom, and still im having troubles. Ive hand entered in the Media net connection info so many times ive got it memorized, ive even tried cabs, turning proxy on or off, and just plaing letting it sit for a while. It seems as though every time i try something new it might for a second but next thing i know i lose connection and can't get it again without restarting my phone.
If it helps im currently using HardSPL 3.56, and my phone is running the AT&T ROM version 3.57.502.2 WWE and radio 1.65.21.18
This is a very urgent issue for me as in my job i use my phones internet almost daily.
Ok for a while there with the stock AT&T rom it was working just fine. I went to start adding in a few cabs and it was like my phone once again decided to hate me.
Im not trying shogunmarks DeathV4.1 and have NotATreoFans AT&T v3.2.5 Loaded downloading in case the other doesn't work. I don't even really care about having a really awesome cooked rom, working is about all i am after right now.
UPDATE: Tried both of those ROMs to no effect. ive now broke down and rolled back to the original ROM and SPL that came on my phone when i bought it from the store. I pray this at least gets it working long enough for the Touch Pro to come out and me to get enough money to buy one out of contract. Still if anyone has any ideas im all ears.
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
EvansLight said:
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
Click to expand...
Click to collapse
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
Connection Settings
How did you set-up your data connection? Manually or automatic config?
NotATreoFan said:
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
Click to expand...
Click to collapse
See this is what i was hoping for, it still being under warranty. I guess ill be calling AT&T today about it. Thank god i got 2 old phones standing by for times like this.
sys50000 said:
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
Click to expand...
Click to collapse
Yea i downloaded BandSwitch last night on a hunch it was just 3G, and low and behold my phone works fine on EDGE. I can make calls, and get the data connection working.
balsack said:
How did you set-up your data connection? Manually or automatic config?
Click to expand...
Click to collapse
I have tried doing it all by hand, cabs, and even the auto connection wizard. As i discovered last night it wasn't my settings but 3G just not working at all.
Thanks everyone
UPDATE: I called support after rolling my phone back to its original shipped ROM and SPL, and man did the guy at the call center almost crap when he heard how early of a ROM i was using. He said i have to install the newest update first then if its still borken (considering ive had the newest one on here before, i already know the answer to that) that they will send me a new one since im still in my warranty period Yea for customer support

Activating Android flashed phone - still have to go back to Windows, right?

I checked the FAQ and did not see anything...
I am getting bored with my Moment, last week I flashed 2.2 on the Vogue just to see what it is like. Glad to see you guys are still developing on it! We don't even have 2.2 yet, just the FroYo JIT.
If I remember correctly you have to flash Windows Mobile back on the Vogue before you can activate it, right?
yes that is correct. And how are you getting board with your moment.Just wondering cuz thats a phone i really want
Nick N said:
I checked the FAQ and did not see anything...
I am getting bored with my Moment, last week I flashed 2.2 on the Vogue just to see what it is like. Glad to see you guys are still developing on it! We don't even have 2.2 yet, just the FroYo JIT.
If I remember correctly you have to flash Windows Mobile back on the Vogue before you can activate it, right?
Click to expand...
Click to collapse
I don't know how sprint does it, but this has been my experience on verizon:
I have a touch and a touch pro. I switch back and forth maybe twice a week via the website and never bother dialing activation. my guess is: the first time your activate a phone on your number, you have to call activation to get the akey sorted out. after that, the akey should never change, so you can switch back and forth between those two devices without having to call activation just by switching your esn with the carrier.
again, i'm on verizon, and this could definitely be carrier specific, but it's painless to test for yourself.
Sprint is different after being activated the phone dials #777 then that starts the provisioning I know dzo had some script that could be used for activation but I don't know what became of it
Sent from my HERO200 using XDA App
jadenj5 said:
yes that is correct. And how are you getting board with your moment.Just wondering cuz thats a phone i really want
Click to expand...
Click to collapse
I am a ROM flashing junkie!
SDX has been keeping me busy with ROMs for the Moment, but I remember the initial excitement with putting Android on a phone that was never meant to go further than Windows Mobile 6.1. Good times.
thoughtlesskyle said:
Sprint is different after being activated the phone dials #777 then that starts the provisioning I know dzo had some script that could be used for activation but I don't know what became of it
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
a script to activate would be awesome.
so is this possible: set up the sprint touch with android the way i want it (phone, internet and everything working), then change the phone out and put my wife's account on that touch android phone. or would i have to go back to winmo before putting wife's phone number/account on it?
superflysocal said:
a script to activate would be awesome.
so is this possible: set up the sprint touch with android the way i want it (phone, internet and everything working), then change the phone out and put my wife's account on that touch android phone. or would i have to go back to winmo before putting wife's phone number/account on it?
Click to expand...
Click to collapse
at this moment it would be to flash back to windows mobile activate it and switch back
i was able to activate my phone from myns warm donut using *228 option 1 on verizon after a whole mess of flashing to get my gps to work. i activated my old phone during the whole process so i wouldnt miss any calls. i ended up with nfs fan 6.5 and i couldnt activate my phone, so i tried it on warm donut from my sd card for the heck of it and it worked. not sure if its rom specific or what not but that worked for me...hope that helps

Switching lines problem

I just bought an EVO and tried switching the hero to another phone # and it wont program. I am running the new CM6 ROM do I need to go back to another ROM so the programming will work?
This is just an educated guess but I saw no one else has responded yet....yes you probably should switch to a Sense-based stock ROM to reprogram, because CM6 doesn't have any of the Sprint-based programming/comm tools, like the EPST dialer menu stuff, and updating Profile and PRL, etc. Those tools might be necessary in communicating with Sprint towers when trying to provision a phone to work with a new number and service. Just my guess though.
chromiumleaf said:
This is just an educated guess but I saw no one else has responded yet....yes you probably should switch to a Sense-based stock ROM to reprogram, because CM6 doesn't have any of the Sprint-based programming/comm tools, like the EPST dialer menu stuff, and updating Profile and PRL, etc. Those tools might be necessary in communicating with Sprint towers when trying to provision a phone to work with a new number and service. Just my guess though.
Click to expand...
Click to collapse
Your guess is correct.
Make a nand, flash a sense rom or restore one if you have it. I had to do this when I gave my Hero to my sister, it had DD2.7 on it..

Getting an Evo

Just to let you know I'm not but I'm getting my wife an Evo 12/1
So.... here is the question. After I get the Evo for my wife, I'm going to give the Hero to my mother-in-law(She has the LG Rumor, no upgrade till 10/1/11 but she can switch to a used "new" phone). My wife has the Hero, rooted, running CM6. When they deactivate the Hero and activate the Evo, should I run the ruu on the Hero before deactivation back to 2.......5 and set the phone back to stock or can I run a Sense rom and Sprint will activate the Hero for my mother-in-law while still being rooted? Any help would be much appreciated!
whenever I mess with activations or anything like that, you know, network side stuff...I like to have an official rom on there. That way everything goes smoothly. More often than not, Sprint cant activate or the devices wont activate with a custom rom...
so thats me, ill always run an official when activating or esn swaps.
Thanks for the response. Getting the phone for her as a surprise, can I still run the ruu after the phone is deactivated? Or should I run the ruu before deactivation Tuesday night?
Sent from my HERO200 using XDA App
You can do it either way. It'll still install.
Thanks for the help, I'll run the ruu after deactivation!!

no data or MMS

A few months back i did my first Android experimenting with my girlfriends Sprint HTC Hero she wasn't using anymore, because we switch her over to a Palm Pre. So I took the Hero she wasnt using anymore, rooted it and updated it to CM6.0.0. Of course it didn't have service and everything I was doing was over wifi at that time. Well, her Palm Pre jacked up on her so we had to pull the Hero out and put her back on it. We got her switched over to the Hero on the website. She can make and receive calls fine and receive and send text fine, but cant send or receive MMS or transfer any data. Browser just says no connection. I saw on another thread, something about updating profile and/or prl under settings but I dont have that and i guess because i dont have Sense. Is there something i can do or am i going to have to install a new ROM? if i have to do another ROM, what do i need to install? i have done alot of stuff with Windows Mobile and GSM over the years, but i'm not too savvy on Android and CDMA.
leoingle said:
A few months back i did my first Android experimenting with my girlfriends Sprint HTC Hero she wasn't using anymore, because we switch her over to a Palm Pre. So I took the Hero she wasnt using anymore, rooted it and updated it to CM6.0.0. Of course it didn't have service and everything I was doing was over wifi at that time. Well, her Palm Pre jacked up on her so we had to pull the Hero out and put her back on it. We got her switched over to the Hero on the website. She can make and receive calls fine and receive and send text fine, but cant send or receive MMS or transfer any data. Browser just says no connection. I saw on another thread, something about updating profile and/or prl under settings but I dont have that and i guess because i dont have Sense. Is there something i can do or am i going to have to install a new ROM? if i have to do another ROM, what do i need to install? i have done alot of stuff with Windows Mobile and GSM over the years, but i'm not too savvy on Android and CDMA.
Click to expand...
Click to collapse
Try flashing a different rom. If you have the correct data plan which I'm guessing you do and a different rom doesn't help ruu that ***** it'll return all your settings and then update prl and then profile.

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