[Q] Windows 7 multimedia controller - Captivate Q&A, Help & Troubleshooting

Ok i have looked to find a resolution to this problem.. but have not found it anywhere.. I really apologize if this has been already asked and moderators be nice as I have seen how "firm" some ppl have been with posting in the wrong place.
My question is i cannot connect my Galaxyi896 phone to my computer because it states the multimedia controller and video controller is not there(Gives Code 28)... I am using windows 7 64 bit and i have downloaded the drivers but am still getting this message.. If anyone could help it would be greatly appreciated..
Again sorry if this is in the wrong place or has been asked already...

rheanjd said:
Ok i have looked to find a resolution to this problem.. but have not found it anywhere.. I really apologize if this has been already asked and moderators be nice as I have seen how "firm" some ppl have been with posting in the wrong place.
My question is i cannot connect my Galaxyi896 phone to my computer because it states the multimedia controller and video controller is not there(Gives Code 28)... I am using windows 7 64 bit and i have downloaded the drivers but am still getting this message.. If anyone could help it would be greatly appreciated..
Again sorry if this is in the wrong place or has been asked already...
Click to expand...
Click to collapse
First thing's first..... what are you running ROMwise?

I am running stock 2.2 Froyo JI6

rheanjd said:
I am running stock 2.2 Froyo JI6
Click to expand...
Click to collapse
What's your computer recognizing your phone as in device manager? What do you have your USB settings set to in development?

Twicebak3d said:
What's your computer recognizing your phone as in device manager? What do you have your USB settings set to in development?
Click to expand...
Click to collapse
The phone is recognizing it as "Other devices"
There are 4 ports
multimedia controller
multimedia video controller
unknown device
unknown device
and i have my usb debuggin set...
my phone is set to ask on connection in USB settings..
All it does when it plugs the phone is charge it...

rheanjd said:
The phone is recognizing it as "Other devices"
There are 4 ports
multimedia controller
multimedia video controller
unknown device
unknown device
and i have my usb debuggin set...
my phone is set to ask on connection in USB settings..
All it does when it plugs the phone is charge it...
Click to expand...
Click to collapse
You have usb debugging on? If so... turn it off.

rheanjd said:
I am running stock 2.2 Froyo JI6
Click to expand...
Click to collapse
JI6 is the leaked version with all kind of problems. Try installing drivers and reinstall. I'm on Win 7x64 and never had an issue connecting.
Sent from my SAMSUNG-SGH-I897 using XDA App

cappysw10 said:
JI6 is the leaked version with all kind of problems. Try installing drivers and reinstall. I'm on Win 7x64 and never had an issue connecting.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
To be honest i don't think its the phone... bcuz i am able to connect it to my labtop and it seems to work its just the computer does not pick this up.. Anything and everything else works on the computer other than my phone...

Have you tried to change USB cables? The one I got from ATT died fairly quickly, after I replaced it, my phone connected again to my computer.

popfan said:
Have you tried to change USB cables? The one I got from ATT died fairly quickly, after I replaced it, my phone connected again to my computer.
Click to expand...
Click to collapse
The cable i have is the original samsung cable and as mentioned earlier when connecting it to my labtop it works... I have been reading up a bit on other forums and i think it has to do with my computer not being able to recognize the device.. hopefully i can find something useful and post it here to help anybody else. if anyone else got any ideas, please share...

Related

USB Driver issues

I've been having USB driver issues for a while now with my captivate (On serendipity 4.2 right now, finally decided to try to get to the root of this issue and update); I've used the SAMSUNG_USB_Driver_for_Mobile_Phones_x86.exe (and I am on 32 bit Windows XP SP3), and have always received a "USB Device has malfunctioned" message whenever I have tried to plug my Captivate in.
My computer has 2 USB Ports; one of them has a USB 1.0 hub plugged in (which has a keyboard & Plantronics Microphone plugged in as well) and the other has a Logitech mouse. I've tried both of the main USB ports, as well as the hub. The hub's been plugged in when installing and uninstalling (I'm trying to give as many details as possible in the hopes that one of these might trigger a red flag).
Anybody know what the problem might be? Maybe I've been uninstalling the drivers incorrectly? (I've done it through device manager & restarting the computer before reinstalling)
EDIT: No Kies on this computer, has never been installed; I have been mounting the device via the notifications menu but it still gives me a malfunction error.
Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?
venomio said:
Hmmm.. You've done everything that I would try as well...
At this stage I can't really say it's anything specific... Have you tried it on any other computers by any chance? Or got it working before?
Click to expand...
Click to collapse
Should mention that I got it working by turning on USB Debugging mode on after installing the drivers, then plugging the device in, and after that it began to function as normally.
So is it working now or not? Sorry, the latest post is a bit confusing...
I think that's a known issue. I usually can not get my computer to recognize my captivate without enabling debugging
Sent from my SGH-I897 using XDA App
venomio said:
So is it working now or not? Sorry, the latest post is a bit confusing...
Click to expand...
Click to collapse
Yes, it is working 100% as it should be.

[Q] Galaxy Tablet Gets USB Device Not Recognized Connecting to Vista or Win7.

Anyone else getting this problem or know of a solution. I've updated USB drivers from both T-Mobile, Samsung and utilized Kies Express but still nothing.
Thank you in advance.
....
frenchy420 said:
Anyone else getting this problem or know of a solution. I've updated USB drivers from both T-Mobile, Samsung and utilized Kies Express but still nothing.
Thank you in advance.
....
Click to expand...
Click to collapse
Is USB Debugging enabled?
W-7 will be automatic, with the drivers built in, but not vista. You will have to install them.
natious said:
Is USB Debugging enabled?
Click to expand...
Click to collapse
Sorry, should have mentioned this. Yep. I have. I've not been able to see it in either environment (currently running win7 on the machine I'm typing on). The last time I was able to see it was on an XP machine. Never on Vista and now on this new 7 box. I have also factory reset this as well but still nothing.
rangercaptain said:
W-7 will be automatic, with the drivers built in, but not vista. You will have to install them.
Click to expand...
Click to collapse
I have Win 7 and it wasn't automatic. I'm pretty sure you need to install them, either by installing Kies or just installing the Samsung drivers.
frenchy420 said:
Sorry, should have mentioned this. Yep. I have. I've not been able to see it in either environment (currently running win7 on the machine I'm typing on). The last time I was able to see it was on an XP machine. Never on Vista and now on this new 7 box. I have also factory reset this as well but still nothing.
Click to expand...
Click to collapse
Turn it off, my computer wont see my tan unless USB debugging is off
swyped from a galaxy far far away
natious said:
Turn it off, my computer wont see my tan unless USB debugging is off
swyped from a galaxy far far away
Click to expand...
Click to collapse
Made me LOL...
Turned it off. Connected to PC. Selected mass storage, then the option to mount. Then got the USB device not recognized message again as well as the option to look at the USB device properties which indicated the unknown device and to "replace the device if windows is unable to recognize" it. I also opened kies express which I also downloaded to load the most current drivers (for US). Still nothing.
If the wifi didn't work on it, I'd probably take this thing skeet shooting and use it as a clay pigeon, I'm that frustrated...
Deinstall all program including drivers and kies. Reboot and in system/config look if their is all cleaned so no Usb installed
Now reinstall kies.
On your tab in system connect to kies on connect and not to Usb.
Now connect tab to windows and only when no connect is fossiele then install usbdrivers.
Sent from my GT-P1000 using XDA Premium App
Ok...completely uninstalled everything and checked the registry for any instances of Samsung to make sure all drivers are removed. The only difference now is that I couldn't find the link to Kies Express, so I'm just going to install standard Kies. Crossing my fingers.
The tablet shows connected to Kies when that is opened but when I close that and try to connect as USB and mount. I get the same error message about USB device not recognized. I also try to update the driver in system properties but get the same error that the device driver is up to date "unknown device".
Windows 7 is automatic. On the dialer type *#7284# and set usb to pda.
maybe your usb cord is fudged
Yeah, thats a good reminder. The aftermarket cords have caused a few temporary bricks.
Vista trouble
my experience is trouble to connect kies gtab while i'm having my portable hdd with my laptop
Oooh, thats a good point too. Disconnect those other usb devices when flashing your precious! And all usb ports are not created equal. Only one of the three on my laptop recognizes my tab in odin or heimdall.
Solving the "Device not recognised" USB connection problem.
rangercaptain said:
Yeah, thats a good reminder. The aftermarket cords have caused a few temporary bricks.
Click to expand...
Click to collapse
I spent a couple of days trying to connect my Tab to a number of different OS's from XP up to Win7 on 3 different computers. Each time the dreaded message of "USB device not recognised" came up. The solution was so simple after all the frustration. Soon after purchasing the tablet, I bought a car charger which came with a connection cord. Looks the same as the original except without the the Samsung logo on the flat connector. As soon as I plugged in the original USB lead, voila! "Device is ready to use" message appeared.
Moral of the story. If you are having problems connecting your Tablet to a PC through USB..... make sure you are using the USB lead that came with the tablet.
cheers
Tony C.
If you're using a 64bit os thennit wull not recognize.
ryn888 said:
If you're using a 64bit os thennit wull not recognize.
Click to expand...
Click to collapse
Mine is Windows7 64bit Home Premium and it is recognised.
I installed PDAnetA300x64.exe to get the drivers
TC

[Q] possible to root without computer?

since i cant seem to connect my VZW Galaxy Tab SCH-I800 to my computer via USB, im wondering if there is any way to root it without using a computer at all?
perhaps something i can download and install to micro SD card?
maybe z4root
http://forum.xda-developers.com/showthread.php?t=833953
tried but no dice. i have no Win7/64 drivers for this thing and cant seem to find a solution. Samsung Tech Support told me it was Microsofts fault lol
without a pc with usb connections working, it will be difficult. what exactly you are using for an operating system?
Thomas Z said:
without a pc with usb connections working, it will be difficult. what exactly you are using for an operating system?
Click to expand...
Click to collapse
ive got a 2nd gen Core i7 PC with Windows 7 Home Premium 64bit and a G4 iMac running MintPPC Linux(lol i just wanted to try Linux and bought the iMac for $50).
it doesnt connect to either one. im starting to think i have a faulty usb cable
cmross13 said:
it doesnt connect to either one. im starting to think i have a faulty usb cable
Click to expand...
Click to collapse
That is actually a very common issue, and bad USB port is also common.

[Q] USB Not Working [Solved]

Hi there,
Longtime lurker and I wanted to post this in the development thread but the post counter wont let me but I am hoping someone might be able to help.
I am running Nik_Project_X and it seems I have developed a problem with my USB connection. Now, I have done a search and scoured the internet and the threads that sound similar don't seem to have a resolution.
When I plug in the USB cable, I get no promt on the phone to choose the connection, my (Win7 Home) PC pops up the unrecognized device message and in device manager the item is listed under USB as Unknown Device.
I have uninstalled all HTC Sync / Android SDK / Adobe Air and reinstalled the drivers a number of times and always the same result. I have made sure my Norton Antivirus / firewall is off. USB Debug is on and Fastboot is off. I've tried updating the drivers and pointing to the folder but I just get told that the drivers are the right ones and up to date?!
The phone wont mount in recovery either and I am basically at a loss... other than this issue the phone seems to work perfectly. Im thinking I should just change my ROM but thought I would ask here just in case anyone had the same problem or a simple fix?
Thanks guys! *crosses fingers*
I've had this issue, it was a hardware problem though. any chance your USB port is broken? try pulling the cable towards you with the screen facing you.
Try cleaning the USB port
Worked for me!
Sent from my HTC Incredible S using XDA Premium HD app
jwils96 said:
I've had this issue, it was a hardware problem though. any chance your USB port is broken? try pulling the cable towards you with the screen facing you.
Click to expand...
Click to collapse
JELLYZ said:
Try cleaning the USB port
Worked for me!
Sent from my HTC Incredible S using XDA Premium HD app
Click to expand...
Click to collapse
Ah-ha! Thanks both. This seems to have done the trick. I have been tearing my hair out so I really appreciate you taking the time to reply.

Note 3 won't connect to PC, Kies 3 installed and everything

So I've run into a weird issue that was happening with my Atrix HD the last few days of its life too and now over to the note on my laptop.
I know this is probably a more computer specific problem, as it's recognized on my desktop but I'm running outta ideas here so maybe someone can help?
I've been flashing and rooting and all that jazz since android was released so I know how to work it and my thinkpad was accepting mtp/android connections as recently as september. I unlocked my Atrix HD bootloader and all that but couldn't get the phone to accept the twrp so eventually I just gave up because it was just a stop gap phone.
But now with my new Note 3, I can plug the phone to the laptop and it'll charge but it doesn't bring up the MTP notification (all my androids do this now)
I've checked device manager, it's not even an unknown device in the list..so weird.
Anyone run into this issue before? I know it's not really phone specific but yeah.
thanks in advance
Are you using it on a USB 3.0 port? My home pc only recognizes mine if it's plugged into USB 2.0. Fought this same fight last night myself. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Do you guys have BC 1.1 enabled on your machines? If so that's why the 3.0 port doesn't work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
to both of you, my thinkpad (for some awful reason) doesn't have usb 3.0, so no there isn't any USB 3.0 issues.
Literally plug it into my laptop, and nothing. no response from the computer at all not even in device manager, just starts charging as if the phone was plugged into a low voltage socket or something.
baffling.
works absolutely fine on my desktop, but I don't have all my adb and sdk tools set up the way I like them on there.
I have no idea.
ERR edit that it just started working :/ weirdd
Verizon note 3 here - same issue.
Do you guys have any programs that's suppose to charge devices faster with usb? It has to be software related on your laptop
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
To everyone with this problem, you have to specifically download the Note 3 drivers from Samsung
samsung.com/us/support/owners/product/SM-N900VZWEVZW
I was having the same problem, but now both Kies and manual usb file transfer work perfectly on Windows 8
I have same problem here as well ?? its not reconizing my phone in usb 3.0 and i have the newest drives as well for note 3 gn 9005
got it working
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
I disable fast usb 3.0 charging in the BIOS..Now it works.
---------- Post added at 05:52 AM ---------- Previous post was at 05:51 AM ----------
pachi72 said:
I disable fast usb 3.0 charging in the BIOS..Now it works.
Click to expand...
Click to collapse
PEOPLE DISABLE FAST 3.0 USB CHARGING IN YOUR MOBO BIOS..IT WORKS FOR ME NOW>:highfive:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Android3220 said:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Click to expand...
Click to collapse
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Agent said:
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Click to expand...
Click to collapse
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Android3220 said:
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Click to expand...
Click to collapse
I tried installing the drivers from samsung with no luck and then tried this and no luck either. GOD DAMNIT! Why is google making it harder and harder to do this ****? Why can't it be as simple as moving files to another other usb drive like it used to be.
IT works!!it actually works..
what i did was,,download kies 3,supported kies for note 3, and go to Tools tab, and see the option "reinstall device driver" dont unplug your note 3,,and voila!!just wait a while, and see how the kies recognize ur note 3..:laugh:
Android3220 method works for me using Note 3, Windows and Kies. Thank ypu.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Try using a USB hub,,, 2.0 or 3.0.... this will work......
Go to device manager then to USB find the Samsung driver uninstall. Plug your note 3 in then your system will see your note 3 and reinstall your drivers. Then your good to go.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Pullback said:
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Click to expand...
Click to collapse
From what I remember I had tried both and neither worked before re-installing as described

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