SOLVED: Kies does not detect firmware of Captivate I896 - Captivate Q&A, Help & Troubleshooting

Hello
Kies 2.0 or 1.5 will not recognize the firmware of one of my Samsung Captivate I896 running Rogers Stock 2.1 or Rogers Stock 2.2 (Froyo).
Two computers installed with
Vista Home Premium (32bit)
Windows 7 Home Premium (64bit)
Problem with Kies 2.0 detecting firmware on Captivate:
Captivate: deselect debugging mode.
Computer: Start "Kies" application
Connect USB cable to computer and then to Captivate
Captivate: Select "Kies (Firmware Update)"
Computer: Kies on computer will recognize Captivate correctly showing "I896" correctly.
Computer: In "Current Firmware", nothing is shown or detected. Blank
Captivate Brief History:
THis phone has been rooted and flashed with custom ROMs many times
ie CM7, Continuum
Then back to non GB bootloaders using ODIN one-click (AT&T Stock 2.1)
used a master clear at one time in the ODIN one-click
then Rogers Stock 2.1 (I896UXJI2 TORONTO) via ODIN3 v.1.82.
also Rogers Stock 2.2 (I896UXJL1-stock) via ODIN3 v.1.82.
I have also used (heimdall-suite-1.3.0-win32) to flash (UXJL1 I897)
With Eclair - Rogers 2.1 Stock.
Is the product code correct?
Yes
With Stock 2.1 flashed on captivate.
Enter *2767*4387264636# in dialer.
Then there a line that says:
[2] PCode:"SGH-I896ZKARWC"
*#1234# display phones current firmware
PDA:
PHONE: I896UXJI2
CSC:
About Phone:
Model number
SAMSUNG-SGH-I896
Firmware version
2.1-update1
Baseband version
I896UXJI2
Kernel version
2.6.29
[email protected] #2
Build number
ECLAIR.UXJI2
Has the IMEI changed?
NO, The IMEI is still correct and has not changed.
Have you uninstalled Kies correctly?
When I uninstall Kies, I also use CCleaner to clean up the registry.
Have you tried Kies 1.5?
Yes.
Problem with Kies 1.5 detecting firmware on Captivate:
Captivate: deselect debugging mode.
Computer: Start "Kies" application
Connect USB cable to computer and then to Captivate
Captivate: Select "Kies (Firmware Update)"
Computer: Kies on computer will recognize Captivate correctly showing "I896" correctly.
Computer: Check Device Info for SGH-I896
Model: SGH-I896
Serial Number: *****
Firmware I896UXJI2//I896UXJI2/I896UXJI2
Connected Mode: Kies (Modem,MPT)
Computer: In Kies, select firmware update = "You can upgrade the Firmware"
Computer: Firmware Upgrade Notice: Select "Upgarde"
Compuer: Firmware Upgarde: List of Devices Requiring Firmware Upgarde = <Blank>
Serial Number: *****
Firmware I896UXJI2//I896UXJI2/I896UXJI2
Connected Mode: Kies (Modem,MPT)

I had this problem for a while before I updated to froyo a few months ago. I ended up having to flash back to unrooted stock before I could update to Froyo through Kies. Have you tried unrooting?
I was a supporter of Kies for a long time, but it seems like it's only real usefulness is to update firmware. The set of apps that Samsung wraps up in Kies are not superior to the parallel Google Applications. I guess I'm just curious as to why you need to use Kies when there are so many better alternatives in regards to syncing contacts, apps and content.
Good luck to you. I'd try with a completely stock unrooted eclair.

clemmie said:
I had this problem for a while before I updated to froyo a few months ago. I ended up having to flash back to unrooted stock before I could update to Froyo through Kies. Have you tried unrooting?
I was a supporter of Kies for a long time, but it seems like it's only real usefulness is to update firmware. The set of apps that Samsung wraps up in Kies are not superior to the parallel Google Applications. I guess I'm just curious as to why you need to use Kies when there are so many better alternatives in regards to syncing contacts, apps and content.
Good luck to you. I'd try with a completely stock unrooted eclair.
Click to expand...
Click to collapse
Without getting into much detail
If anyone is having the same problem that I experienced, navigate to this link.
http://forum.xda-developers.com/showthread.php?t=944418
I select, the Flash to Stock and it was a version that Kies 2.0 accepted (Eclair 2.1). Then you simply follow the instructions to upgrade to Froyo.
*#1234# display phones current firmware
PDA: I896UXJL1
PHONE: I896UXJI2
CSC:I896RWCJL1
Build Info: 2010. 12
About Phone:
Model number
SAMSUNG-SGH-I896
Firmware version
2.2
Baseband version
I896UXJL1
Kernel version
2.6.32.9
Build number
FROYO.UXJL1

You're welcome.
Sent from my SAMSUNG-SGH-I897 using XDA App

Sooo, does someone who has never rooted or flashed a different ROM have this same problem? Or is it Captivate wide, regardless of the device condition?

sansaman said:
Sooo, does someone who has never rooted or flashed a different ROM have this same problem? Or is it Captivate wide, regardless of the device condition?
Click to expand...
Click to collapse
Are you running 2.1 or 2.2? If you've never rooted or installed another ROM and are having issues with Kies connecting, make sure that you install the specific driver package that kies is intended to run with. If you just plug in your phone and let Windows install the drivers automatically you may not get the results you are looking for.
There are many, many threads that address this specific issue if you do a quick search.

clemmie said:
Are you running 2.1 or 2.2? If you've never rooted or installed another ROM and are having issues with Kies connecting, make sure that you install the specific driver package that kies is intended to run with. If you just plug in your phone and let Windows install the drivers automatically you may not get the results you are looking for.
There are many, many threads that address this specific issue if you do a quick search.
Click to expand...
Click to collapse
I am running 2.2 stock from Rogers, but after rooted and flashing CM7. I went back to stock using a guide from XDA somewhere. Drivers are all installed.
Kies can see the phone, but it cannot detect the firmware.

yguns76 said:
Without getting into much detail
If anyone is having the same problem that I experienced, navigate to this link.
http://forum.xda-developers.com/showthread.php?t=944418
I select, the Flash to Stock and it was a version that Kies 2.0 accepted (Eclair 2.1). Then you simply follow the instructions to upgrade to Froyo.
*#1234# display phones current firmware
PDA: I896UXJL1
PHONE: I896UXJI2
CSC:I896RWCJL1
Build Info: 2010. 12
About Phone:
Model number
SAMSUNG-SGH-I896
Firmware version
2.2
Baseband version
I896UXJL1
Kernel version
2.6.32.9
Build number
FROYO.UXJL1
Click to expand...
Click to collapse
This works perfectly. The other versions out there don't set the csc properly so kies wont touch it. This worked like a champ. Download, install. Flash to stock, follow directions. Then boot up kies, connect usb, hit kies button and it will prompt for the upgrade

impulser91 said:
This works perfectly. The other versions out there don't set the csc properly so kies wont touch it. This worked like a champ. Download, install. Flash to stock, follow directions. Then boot up kies, connect usb, hit kies button and it will prompt for the upgrade
Click to expand...
Click to collapse
Did that bring you back to stock 2.1 or 2.2? if it brought you to 2.1 when you went into kies did it flash you to 2.2 or 2.3? if it brought you to 2.2 did you have to unplug it and then plug it back into kies to get 2.3?

dont bother with keis.
odin flash rogers ginger
odin rom
http://forum.xda-developers.com/show...0#post17885670
root....
http://forum.xda-developers.com/show....php?t=1274566

Related

help trying to update to rogers 2.2 stock

so i have froyo odin one click version running on my phone right now which is [email protected] im from canada and im with rogers and im trying to use kies to update it back to rogers 2.2 stock but when i connect it says its not supported by my device. anyone know what i need to do to get it to the new 2.2 rogers os. my phone is rooted and it does recognize my phone just says it isnt supported which is messed up
When you flash a rom that is not made 100% for your device what happens sometimes is your product ID gets changed in the process. KIES will try to read this and your build.prop to determine if there is an update available for your device. The US Galaxy S devices are not supported by the full KIES program. We are forced to use KIES mini to do our updates. Because you flashed an AT&T based ROM your version of KIES is seeing your phone as a US version. There is a Odin flashable version of the 2.2 Rogers in the development forum.
thank you so much for the quick response! hopefully the rom is tested and working great

[Q] my sgs 2.2.1 froyo is doing my head right in!!!!!

Hi too all again
I have tried and tried and tried again to get my sgs into download and recovery mode for ages now and its not haveing it at all, is there any other safe way to do this apart from the jig solution or kies way. i really really want to root my phone so i can have gingerbread on it.
Ps: i am useually pritty good on my phones but since i have moved to droid i think its a bit out of my league, so could someone please please help.
Cheers Antony O'Brien
is your phone working at the moment ?
are you familiar with ADB ?
if so you can boot into download mode thru ADB and then you can apply the 3 button combo fix.
As above..
Here's the link
http://forum.xda-developers.com/showthread.php?t=785201
Yep my phone is working fine, never heard of ADB.???
madant2011 said:
Yep my phone is working fine, never heard of ADB.???
Click to expand...
Click to collapse
Android Debug Bridge, you have to have USB Debuggin enabled on the phone.
it allows you to perform commands similar to command prompt on a PC, you can make the phone do things without using it, like boot into download and recovery mode.
a little complicated, but many many guides around, also follow the link posted by rixsta and everything you need is on that thread,
I've got as far as downloading odin 1.7 but i need to know the specific file that i need to download like roms and firmwares because my phone is as follows:
Model number
GT-I9000
Firmware version
2.2.1
Baseband version
I9000xxjpy
Kernel version
2.6.32.9
[email protected] - S608#1
Build number
FROYO.BoJs5
I've got as far as downloading odin 1.7 but i need to know the specific file that i need to download like roms and firmwares because my phone is as follows:
Model number
GT-I9000
Firmware version
2.2.1
Baseband version
I9000xxjpy
Kernel version
2.6.32.9
[email protected] - S608#1
Build number
FROYO.BoJs5
i really really want to root my phone so i can have gingerbread on it.
We are waiting for Samsung to release Gingerbread > promised soon and i would in your shoes wait for the official release via Kies .
That could well cure your problems .
jje

[Q] Baseband Unknown

Hi,
I recently purchased my Samsung Galaxy S i9000 and when I connect it to Kies it does not know the firmware version.
It just appears blank on Kies...
Current firmware version :
When I go into the settings of the phone is says Froyo 2.2 but it says
Baseband: Unknown
I cannot transfer any files using Kies and would obviously really really appreciate any help.
Thanks,
Sam
To know baseband version you can check by dialling *#1234#.
I think Kies is not recognising your device due to version mismatch with your device and kies. Best way is to search for kies version compatible with galaxy i9000 from samsung website and install the proper version by downloading.
sauvik84in said:
To know baseband version you can check by dialling *#1234#.
I think Kies is not recognising your device due to version mismatch with your device and kies. Best way is to search for kies version compatible with galaxy i9000 from samsung website and install the proper version by downloading.
Click to expand...
Click to collapse
Thank you for replying!
I uninstalled Kies and installed the version from Samsung Australia's website. Still not working though
I can just add files treating it like a USB but I assume when Gingerbread comes out in Australia in the next few months for the phone I will need Kies to update it?
I also assume it is not good that it isn't displaying the Baseband version?

Unable to upgrade firmware via Kies after flashing to stock rom

Hi,
I flashed my SGS to CM7 and don't really like it. I have downloaded the firmware ( I9000DXJF4 )from sammobile and flashed it. However, I am unable to upgrade the firmware using Kies to the new firmware available thru Samsung.
My current version is as followed
PDA: I9000DXJF4
PHONE: I9000DXJF4
CSC: I9000OLBJF4
From the look of my phone, everything seem to be back to its original setting, with all the singtel (my telco provider ) apps. Now I am trying to upgrade to Froyo 2.2 (I think) using Kies. Kies prompted that it is unable to update the firmware. I tried the latest version of kies and also version 1.5. Both are unable to do so.
Anyone can kindly advise?
Try changing your CSC code to XEU. I encountered some issues with KIES updates when having CSC code KOR.
Hi,
I tried to change to XUE but this option is not available. I go into CSC by *#272*HHMM#. Is it wrong?
*#272*???????????????# (??????????????? it's your IMEI, it must have 15 digits)
or try https://market.android.com/details?id=com.nfye.insanity.toolbox
Hi,
Thanks for your help. I got my IMEI code. It pop up in a small window. Then I tried to change the CSC using the method u mentioned. But nothing happen. When I press the call button, it say "USSD code running..." then follow by "UNKNOWN APPLICATION"
I also tried to install the software, but it is only for android 2.2 and above. I tried to find the crack version for the premium version but cant find any. Do you have the premium version? Can upload to mediafire and send me the link?
Never try to install via KIES ..
Install via ODIN the Firmware you want it's simply better, even if ODIN is unofficial.
Introductions you will find by googleing I think .. it's easy.
Good luck and have fun
Hi,
Ya, using Odin now. But still prefer Kies over Odin. A lot of stuff become automatic with Kies.
I just flash to DXJG4 hoping to be able to link to kies but it failed.
I read that once the lagfix is fixed, there will be problem with kies. Am I fixing the lagfix in anyway thus leading to this problem?
Did you get solution to your problem? I had the same problem with a Galaxy Wonder... when i tried to upgrade via kies i got this screen..
That I cannot post actually because the forum prevents me from doing it...
BUT...
I tried OTA upgrade with perfect results... And the funny thing is that I NEVER before could start OTA...
BTW everything's fine now and I bumped to 2.3.6 ggbrd
nuky8181 said:
Hi,
I flashed my SGS to CM7 and don't really like it. I have downloaded the firmware ( I9000DXJF4 )from sammobile and flashed it. However, I am unable to upgrade the firmware using Kies to the new firmware available thru Samsung.
My current version is as followed
PDA: I9000DXJF4
PHONE: I9000DXJF4
CSC: I9000OLBJF4
From the look of my phone, everything seem to be back to its original setting, with all the singtel (my telco provider ) apps. Now I am trying to upgrade to Froyo 2.2 (I think) using Kies. Kies prompted that it is unable to update the firmware. I tried the latest version of kies and also version 1.5. Both are unable to do so.
Anyone can kindly advise?
Click to expand...
Click to collapse
You can download all the recent firmware from sammobile and you can flash it via odin. Flashing stock ROM via Odin

[Q] Kies says upgrade not supported

hi samsung Kies says your device not supported via upgrading with kies
am on kingdroid rom
any idea why i changed csc to xeu
I'm assuming you'd have to go back to stock ROM to upgrade via Kies.
Sent from my GT-N7000 using xda premium
anubis1126 said:
hi samsung Kies says your device not supported via upgrading with kies
am on kingdroid rom
any idea why i changed csc to xeu
Click to expand...
Click to collapse
You need to be on stock rom for kies to work, just download the stock rom you want to download through kies and use odin
kids says device software not supported for update
Hi all,
I don't think this is hijacking...seems similar problem.
I flashed to ICS before it was released, now want to update to official version via kies...so I flashed to this with odin (downloaded from samfirmware.com)
PDA: i9100BOKK1
PHONE: i9100BOKJ1
CSC: i9100TMUKK1
But when I connect to kies it still says the 'device software does not support updating via kies'. I've tried flashing lots of other gingerbread firmwares from samfirmwares.com (need gingerbread so kies detects it needs updating). Really stuck now. How do i find which original stock firmware to flash to get dues to update? Tried the list on xda but still cqn't get it to allow an update. Is there something else that can cause kies to give that error, or is it definitely that I've got the wrong stock firmware? If so, is there a sure fire way to get the right one? I've tried the xda branded firmware list, that's where I got the link for this firmware above. Please help!
Wrong IMEI --> no Update
Check your IMEI (*#06#). Do you have your original number or is it changed to 004999010440000?
When I didn't succeed with OTA/Kies-Updates I found that the "developer IMEI" was the reason.

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