Can anyone help, I got a problem my phone will not connect to zune it keeps saying disconnect and try again. I have removed zune from pc and reinstalled, didn't help. I have tried a different lead and USB port still didn't help, I'm now thinking it's a fault with the phone. Don't want to do a reset and loose all my SMS and other settings seen as I can't sync! Anyone with an idea would be greatly appreciated.
...maybe it's a short in the sync cable...? I'd try to use another one before I reset.
Related
Good day all.
My 8925 has been working fine, until this morning :-(.
Now, I cannot get it to connect to the computer with the USB cable.
I have tried:
A second USB cable
A soft reset
A Hard Reset
A Hard reset followed by a restore.
I do not get the normal tones when the USB cable is plugged in or unplugged, But I do get a charge light, so I know it is making connection.
I cannot get ActiveSync or Internet Sharing to see the computer from the phone.
Any ideas before I send it in for service.
I have the ATT installed CAB.
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
I am having the same problem, have Dutty's Touchflo Rom on my Tilt. My 8525 connects just fine, but the Tilt does not. I've tried soft reset, hard reset, reinstalled activesync, and nothing seems to work.
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
kireol said:
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
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Click to collapse
I am straight to computer, thanks.
DcIpHa said:
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
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Click to collapse
It is not checked, thanks.
Try checking it then
edit: I have had to use this setting in both modes for various ROMs to connect and sync with activesync. If that does not work Hard reset the phone and try both settings again.
last2kn0 said:
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
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Click to collapse
Done all that too.
Guess I'll call AT&Ts not so technical dept.
You Ready Heres What happened to me.
First you need a magnyfine glass seriously, looke at the mini usb conector on your tilt. check to see that all of your pins are towards the top of the little plastic conector in the middle. (seems that in the dark while I was doing one of my many soft-resets I accidentaly put the stylus in the usb instead of the reset hole it felt the same becouse the plastic bends and it clicks just like a the reset, then you bend the pins down or towards the middle and they dont contact the inside top of the usb conector) check it out
it took me 3 days many soft and hard reset changing cables until I asked myself, How does that mini usb conector work anyway its still charging whats up?? You guys are gonna laugh but I bet it's the cause of many such problems.
first post little long sorry.
Thanks for the post. I was hoping, but that was nt my issue.
I had a similiar issue when flashing to a different rom. It would connect for a split second and then disconnect from activesync, but still charge the phone. I thought I was screwed until I found a way to reflash without using activesync. I was then able to reflash it back to the ATT rom and haven't had any issues since.
This is what I did (it might work for you). With the usb connected I held down the power button and camera button while doing a soft reset (similiar to how you do a hard reboot). This caused my phone to go into the tri color state for flashing. I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
Regardless I hope you get things sorted out.
dakkerz said:
I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
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Click to collapse
I am unsure what you are referring to here. The CD that came with the phone? Or a downloaded program?
How did you get it from the computer to the phone?
Thanks for the reply and I will try it.
I have recently re-installed windows on my laptop and installed a few new roms on my Kaiser, and now when I try to sync up to my computer, it says "Synchronizing" on the pc activesync window, but just sits there spinning its little green icon, while the phone says that it is connected to a pc, but no data transfer/sync-ing is in progress. I have lost all my contacts as it seems to be removing them from my phone or corrupting them in transit to the pc, so I've had to start from scratch. Is this a known issue?
Cheers in advance,
Chris
I'm having something like that. I can Sync all the itens except Contacts. I can't change settings for Contacts too. What is happening?
Try to delete your AS partnership on the PC, then remove your USB connexion and if it is still there, also remove the AS partnership on your device. Soft reset and connect. A new partnership will be created, hopefully solving the problem.
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?
Please could anyone help me! The windows mobile device centre suddenly stopped to recognize my Compact IV! It just says Not connected... I tried several things such as Connect with Active sync or Disc Drive (on the phone), unticked 'enable advanced network funcitionality, disabled Norton security, reinstalled the mobile device centre... always rebooting the Vista. It still wont connect!!! Anyone with more ideas to try?
I can access the internal storage from Vista, but I as its not connected with the mobile device centre, it doenst allow me to sync and install any exe files!
Appreciate any help (and I have searched forums, yes) Thanks
did you try to softreset and or hardreset your diamond ?
which version is your? my wmdc is 6.1 and working, the older didn't...
The same thing happens to me. I have to reboot my computer and soft reset my phone and then try again, and it works. I'm using version 6.1.6965 of WMDC.
tried many times
Thanks guys, but doesnt seem to help. Tried rebooting PC and the phone, still no luck. Even tried different USB ports!
Any idea could still try? Its so frustrating!!
I have the same problem but I sync to Vista using bluetooth instead of using the lead as it works every time. I gave up trying to sync using the lead.
help needed still
Bluetooth is so slow... Really want the USB cable connection to work. Apprecieate anyone could help! Please?! Tried with different cable but didnt help. Frustrating!
Hello,
I'm having this problem I can't seem to get solved.
I connected my Touch Diamond through the USB cable and cant see it connected in the Windows Mobile Device Center, but everytime I click "configure device" it says "There is a problem with your connection, please reconnect and retry."
I cant get this solved, I tried a lot of stuff I found here on the forum and others, but it still won't work.
Anyone any idea?
My OS: Vista Ultimate 64-bit, Im running the latest WMDC as well.
Thank you!!!!
Sync issue...
Some of these questions may seem obvious, so I apologise if you've already tried these, but have you done a soft-reset on your device and rebooted your PC? Do you have any other devices set up in Device Centre that may be causing a conflict? Are you using the correct version of WMDC for your OS? The last resort is to try a hard-reset on your device... not pleasant, but can correct a multitude of issues
I will try all, I hope I dont have to do a hard reset, I just configured it -.-
I've had issues like this.
Check if Advanced Networking is switched on in the USB settings on the device. Turn it off if it's on. That should let you set up the sync. You can turn it back on later.
Thanks Shark, but I already gave that a try :s