Database Develop

Asked for PIN-code

Hey guys. Four days ago I bought a brand new LG Optimus Optimus 2X. Everything seemed to be good, but after a couple of hours the phone asked for pin code. I entered it and I didn't think much about it until I noticed that I didn't receive any calls or text messages. Tried to call out/send text messages but it didn't work.
I rebooted phone and things worked as usual again. This occurs about 6 times a day, and reboot is the only way to fix it. I went back to the store and told them about the problem. They gave me a new LGP990, but the same problem happen with the new phone I got. I didn't install any applications, and I even did a factory restore with the same result.
I thought it could be the batch the store got, but they had sold several other phones of the same batch and no problems was reported by the customers. Could it be my google account/a contact or something corrupting the OS?

connubialis said:
Hey guys. Four days ago I bought a brand new LG Optimus Optimus 2X. Everything seemed to be good, but after a couple of hours the phone asked for pin code. I entered it and I didn't think much about it until I noticed that I didn't receive any calls or text messages. Tried to call out/send text messages but it didn't work.
I rebooted phone and things worked as usual again. This occurs about 6 times a day, and reboot is the only way to fix it. I went back to the store and told them about the problem. They gave me a new LGP990, but the same problem happen with the new phone I got. I didn't install any applications, and I even did a factory restore with the same result.
I thought it could be the batch the store got, but they had sold several other phones of the same batch and no problems was reported by the customers. Could it be my google account/a contact or something corrupting the OS?
Click to expand...
Click to collapse
Don't think so. contact your service provider and suggest that you would like to replace the SIM card. It might help if new device didnt...
They should be able to send you a new SIM and activate your services on it for free.

SimDroid said:
Don't think so. contact your service provider and suggest that you would like to replace the SIM card. It might help if new device didnt...
They should be able to send you a new SIM and activate your services on it for free.
Click to expand...
Click to collapse
It's a reasonable explenation, but I find it a little strange, since the SIM card is about 2 weeks old, and it works completely fine in a different phone, but hey. I'll try out with another SIM card.

Your problema is another variant of random reboots. Welcome to the club ;-)
I've it too more or less.
Regards!

Me too
Sent from my LG-P990 using XDA App

Kept asking me to. I jumped over to another baseband, the 502. Helped a lot
Sent from my LG-P990 using Tapatalk

Same here ...
Sent from my LG-P990 using XDA App

Sckank said:
Kept asking me to. I jumped over to another baseband, the 502. Helped a lot
Sent from my LG-P990 using Tapatalk
Click to expand...
Click to collapse
Does that mean your phone is cured, or just almost? Anyways. Do you have a good walkthrough/tutorial about how to upgrade baseband to 502?

I used the guide at madaco. Well it havent had it asking for pin-code with the madaco 18b2 and cm7 is also stable, or so they say
Sent from my LG-P990 using Tapatalk

connubialis said:
Do you have a good walkthrough/tutorial about how to upgrade baseband to 502?
Click to expand...
Click to collapse
Dead easy: http://android.modaco.com/content/l...lash-stock-baseband-release-1035-21-20110502/

Hm. I think I might wait for an update. I'm a little afraid that I'm gonna **** it up. Don't want my phone bricked, and I'm a newbie to android-flashing.

I flashed to cyanogenmod 7 and the pin prompt have still not appeared. I will get back to you in a couple of days when I've tested it more.
Edit: I was wrong. Problem still occurs on c7.
Edit2: I think it might have gotten a little better. It happens maybe 2-3 times per day now. So it might have helped.
Edit3: Flashed baseband to 1035.21_20110502. Exited to see how this works.
Edit4: Got a pin prompt 5 hours after flashing baseband. Waiting for an update from LG or clever answer then.

I made a new discovery. This seems to appear when I have bad reception. When I have no reception this happens ALL the time. Like several times per minute. So I really don't know what to do now.

I've been on hold for an hour waiting

Anyone know a faster way to get in contact with Google

Nope. I was on hold + call for 75min 41s.

I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...

Damn that's depressing

Yeah I was on hold for over an hour this morning before I got to talk to somebody.

jackholl92 said:
Anyone know a faster way to get in contact with Google
Click to expand...
Click to collapse
Go on the website& input your phone number then they will call you.
Sent from my SAMSUNG-SGH-I997 using Tapatalk

Yeah but that doesn't mean they'll talk to you faster, it just avoids the verification process. I did that and waited 1:37 hours to speak to a rep.
And for nothing btw
Sent from my EVO using xda app-developers app

nxt said:
I called them last night, was on hold for 55 minutes, told them of my issue (dent on Nexus 7 out of the box), guy said he will need to escalate the issue, asked for my email address, and that they'd contact me within 48 hrs. Talked to the guy for about 2 minutes.
I've received an email about our conversation and currently waiting for a real response...
Click to expand...
Click to collapse
same here... but mine was for my backlight being broken.

Pulled from the site
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.

challa3223 said:
I waited 2x for an hour or more then went online. The play store website had a contact me place under support. I gave my number it called got right through. I tried to do it again today and gone from the support website.
Click to expand...
Click to collapse
Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.

Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators

kiewee3 said:
Just keep pressing 0. If youre already in a call then don't press 0 because it might reset your 'on hold time'. That's how I always get to an operators
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0 thing not working

I'm waiting for someone to answer at the moment, also. At least the music is decent

challa3223 said:
0 thing not working
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Click to collapse
Well that's strange.. maybe you'll just have to wait :/ haha

Luxferro said:
Google is really going to lengths in order to deny us proper support. We need a news site to get this in the public.
Click to expand...
Click to collapse
Yes, I can see it now. "Breaking news at this hour! Phone support line for new product is backed up during the first week after release! In other breaking news, sky is still blue!"

Just put it on speaker mode and grab a book.

I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.

Buddy of mine was on hold for about an hour and a half last night. His N7 screen flickers. I'm kinda glad I waited until a Retail release now and bought mine through Sam's, that way I could take it back to the retail location if a problem arose, however mine is working perfectly with no problems so I guess I'm lucky..

kumqwat said:
I'd read that the wait was an hour and more......but after a few beers, I had 20 minutes spare before turning to bed and decided to ring the 0800 UK number for a laugh. I rang at 2150 BST and to my astonishment, my call was answered after 7 minutes of Vivaldi! I choose option 2.
Click to expand...
Click to collapse
Would you mind posting or Pm the number you called? I can only find the Ireland number
Sent from my HTC One X using xda premium

0800 328 6081

VZW Moto Maker order cancelled

Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2

SupaSwag said:
Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2
Click to expand...
Click to collapse
Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2

GreenMunky said:
Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2
Click to expand...
Click to collapse
Looks like you didn't read the thread's title

SupaSwag said:
Looks like you didn't read the thread's title
Click to expand...
Click to collapse
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.

I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5

GreenMunky said:
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.
Click to expand...
Click to collapse
phositadc said:
I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5
Click to expand...
Click to collapse
They emailed me that it was automatically cancelled. I got in contact with an online chat rep and she referred me to a number. I called the number and got tired of waiting so I hung up. So I never really found out why it was canceled. Could have been a system glitch butI'm going to take it as a sign that I should just save my money and wait at a later point to get a new device. Currently rocking a G2 so it won't hurt but I really wanted a Moto X.

My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.

GoClifGo05 said:
My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.
Click to expand...
Click to collapse
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!

SupaSwag said:
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!
Click to expand...
Click to collapse
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5

phositadc said:
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5
Click to expand...
Click to collapse
I got the email around 7:30am and placed the order the night before. Now I'm deciding whether I should order it again or stick with the G2. Yesterday was basically an impulse buy since it was the first day for Moto Maker on VZW.

Could also be adding the accessories. Some people were able to get order to go through without accessories after not being able to complete order with them.
Sent from my XT1058 using XDA Premium 4 mobile app

[Q] China Middleman Unlock Failure

So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!

bravesfan171 said:
So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!
Click to expand...
Click to collapse
I wonder if Moto is "poisoning" the database he is using. This could signal that the ride is ending....

bravesfan171 said:
So I paid to get the unlock code a few weeks ago and got a code back from him, but unfortunately the code failed. I'm not sure why the code failed, other than that my device is new (6-16-14 build date). I attached a screenshot with the code blurred out of my results in Terminal Anyone else experience this?
Also, since the code did not work, I initiated a dispute to say that the code didn't work (I have paid him for another unlock on my previous Moto X that worked) but he did not accept and just sent back another message with the same code that still doesn't work. What should I do?
Thanks!!!
Click to expand...
Click to collapse
Ensure the IMEI you are sending is correct.
Confirm the IMEI his response with the code matches your IMEI.
Ensure you are using only the 20digit code, which is case sensitive, and not any part of your IMEI (I've read some reports of him sending it back as something like "your code is: XXXXX YYYYYY" where one part is your IMEI and the other is your code.

KidJoe said:
Ensure the IMEI you are sending is correct.
Confirm the IMEI his response with the code matches your IMEI.
Ensure you are using only the 20digit code, which is case sensitive, and not any part of your IMEI (I've read some reports of him sending it back as something like "your code is: XXXXX YYYYYY" where one part is your IMEI and the other is your code.
Click to expand...
Click to collapse
I did do that and it is the same. I am using the code, which is 20 digits. I've also tried in Mac and Windows.

bravesfan171 said:
I did do that and it is the same. I am using the code, which is 20 digits. I've also tried in Mac and Windows.
Click to expand...
Click to collapse
In your screen shot you show using fastboot... try mFastboot?
Otherwise I don't know what to say, other than the code he has is wrong for some reason.

KidJoe said:
In your screen shot you show using fastboot... try mFastboot?
Otherwise I don't know what to say, other than the code he has is wrong for some reason.
Click to expand...
Click to collapse
Same result with mfastboot. Anyone else had issues with a code not working? Or anyone have any ideas of what I should do?
Also, has anyone unlocked a device with around a 6-16-14 build date?

bravesfan171 said:
Same result with mfastboot. Anyone else had issues with a code not working? Or anyone have any ideas of what I should do?
Also, has anyone unlocked a device with around a 6-16-14 build date?
Click to expand...
Click to collapse
IDK, but 6-16-14 seems TOO new for him to have a code for you.
I have a Moto G and my build date is 3-4-2014. He was able to get a successful code for me but on the Moto G unlock thread http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177 there are some with build dates in June 2014 who were told that there devices were too new for him to have an unlock code for them and for them to check back in about a month. Kind of surprised he was able to get a code for you, albeit an unsuccessful one.

classic757 said:
IDK, but 6-16-14 seems TOO new for him to have a code for you.
I have a Moto G and my build date is 3-4-2014. He was able to get a successful code for me but on the Moto G unlock thread http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177 there are some with build dates in June 2014 who were told that there devices were too new for him to have an unlock code for them and for them to check back in about a month. Kind of surprised he was able to get a code for you, albeit an unsuccessful one.
Click to expand...
Click to collapse
That's what I thought was strange too. Do you think I should try again in a couple weeks? Or would he just give me that same wrong code again?
Sent from my XT1060 using XDA Free mobile app

bravesfan171 said:
That's what I thought was strange too. Do you think I should try again in a couple weeks? Or would he just give me that same wrong code again?
Sent from my XT1060 using XDA Free mobile app
Click to expand...
Click to collapse
Maybe you can try again but I don't know if he will send you a different code since he says that is the code for your phone. You may have to contact Paypal and see what steps you can take if any to resolve your situation. I hope this gets resolved for you in a timely fashion and that you are able to get your phone unlocked.
---------- Post added at 05:47 PM ---------- Previous post was at 05:32 PM ----------
samwathegreat said:
I wonder if Moto is "poisoning" the database he is using. This could signal that the ride is ending....
Click to expand...
Click to collapse
I hear you. Sooner or later Motorola will probably find a way to put a stop to this and shut it down.

classic757 said:
Maybe you can try again but I don't know if he will send you a different code since he says that is the code for your phone. You may have to contact Paypal and see what steps you can take if any to resolve your situation. I hope this gets resolved for you in a timely fashion and that you are able to get your phone unlocked.
Click to expand...
Click to collapse
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?

bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
Send him a screenshot of it showing that the pwd is incorrect. Tell him that you expect to be refunded since the code is obviously incorrect.
If he still refuses, maintain the dispute, and let PayPal know that the seller refuses to refund you. PayPal will probably decide in your favor. Additionally, if you used a credit card to fund the paypal payment, you could dispute it with the credit card company if PayPal does not side with you.
I hate to recommend disputes, but if I received an incorrect code, I would most definitely dispute. $45 may not be much, but its the fact of the matter...

bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
IDK, this is the first time I heard about him not wanting to refund a payment, especially since the code he sent you was not successful.
From what I have read and experienced, the guy is pretty reliable.

bravesfan171 said:
I did initiate a dispute already since the code didn't work but he didn't accept it since he already had to pay the source. I don't know if I should fight it anymore and it makes me reluctant to waste another 45 bucks that I might not be able to get back again if I try later.
Any advice guys?
Click to expand...
Click to collapse
Since the code sent to you doesn't work, I would fight it.
If you did the paypal as Goods/Services, can't you state that the "goods received" are bad, not correct, etc?

KidJoe said:
Since the code sent to you doesn't work, I would fight it.
If you did the paypal as Goods/Services, can't you state that the "goods received" are bad, not correct, etc?
Click to expand...
Click to collapse
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.

bravesfan171 said:
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.
Click to expand...
Click to collapse
Did you try and run the "fastboot oem get_unlock_data" command first? If not, give that a shot first, and then re-try your code you received.

bravesfan171 said:
I did do it as Goods/Services. I have now had to escalate it from a dispute to a claim since he refused the refund. He now has until the 14th to review that then PayPal must look it over before I could get a refund.
I wonder why I am the only one this has happened to. I haven't seen any others saying their codes failed.
Click to expand...
Click to collapse
Others have reported unsuccessful codes but according to them they were able to get their refund in a timely fashion.

classic757 said:
Others have reported unsuccessful codes but according to them they were able to get their refund in a timely fashion.
Click to expand...
Click to collapse
Really? Could you point me to that? I'd be interested to check and see how they did that. Thanks!

bravesfan171 said:
Really? Could you point me to that? I'd be interested to check and see how they did that. Thanks!
Click to expand...
Click to collapse
See posts #'s 828 and 829 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page83
and post #867 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page87

classic757 said:
See posts #'s 828 and 829 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page83
and post #867 on this link: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177/page87
Click to expand...
Click to collapse
Yeah I have seen those. The difference is, he told them he did not have a code for them. He gave me a code that did not work, and since he already paid the source to get the code that he believes should work, he doesn't want to give me a refund.

Finally got my refund back after I escalated it to a claim. I might try it again sometime later down the road. If anyone successfully unlocks a mid June build date X, PLEASE let me know!! Thanks!

[Q] Registering Device on Moto Site

Every time I try the IMEI and MEID, the site says "Unable to retrieve device information. Please confirm IMEI/MEID number and try again.". I tried to go through support chat, but they need to escalate it for further review. I had tried multiple browsers, cleared cache/history... Bought directly from Moto and working on Verizon.
Trying to get Moto Care for N6, any thoughts on the issue?
Thanks!

I am having the same problem. I contacted Motorola and they said they put in a ticket for this and will contact me in a few days. Anyone else have the same issue or got this resolved some how?

Just did mine and it worked fine.

soulreaver99 said:
I am having the same problem. I contacted Motorola and they said they put in a ticket for this and will contact me in a few days. Anyone else have the same issue or got this resolved some how?
Click to expand...
Click to collapse
Just got off the phone with them and they promised a call or email back within 48 hours. I cannot seem to register my device either. Pretty frustrating since I really want to protect this $770 investment ASAP.
Edit: Not sure if this has anything to do with it, but I also noticed that before I unlocked and rooted my device that the bootloader showed that it was modified. I wonder if this was somehow a test unit or refurbished unit that someone had previously unlocked?

Mine works now. Takes a day or two for some reason

soulreaver99 said:
Mine works now. Takes a day or two for some reason
Click to expand...
Click to collapse
Confirmed, mine is working now as well. Weird that it takes a few DAYS for this to work

skaforey said:
Just got off the phone with them and they promised a call or email back within 48 hours. I cannot seem to register my device either. Pretty frustrating since I really want to protect this $770 investment ASAP.
Edit: Not sure if this has anything to do with it, but I also noticed that before I unlocked and rooted my device that the bootloader showed that it was modified. I wonder if this was somehow a test unit or refurbished unit that someone had previously unlocked?
Click to expand...
Click to collapse
No that's how they come from the factory. My first and second Nexus 6's had that message. When you relock the BL it disappears.