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Interesting Article about N7 vs Ipad damage tests

I haven't watched the youtube video, but this is promising. I might consider getting an extended warranty for only 19 bucks for this thing!
Computerworld Article
Squaretrade Warranty
I guess 19 is for the 200 version. I got the 16 gig version and the warranty is 27 bucks.

I saw that too but the guy was a little biased. He didn't show the damage the nexus 7 took at the top right corner when they slipped it off the sidewall
Sent from my Nexus 7 using Tapatalk 2

You realize that that was a commercial for SquareTrade, right?

e.mote said:
You realize that that was a commercial for SquareTrade, right?
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After watching the video, yes, I do realize that.

It wasn't entirely scientific, but did give the impression that the iPad is far more vulnerable to impacts on the edge and corners. Probably a result of having the glass bezel go all the way to the outer edge as opposed to the thin trim present on the Nexus.

>It wasn't entirely scientific, but did give the impression that the iPad is far more vulnerable to impacts on the edge and corners
The results are irrelevant. The video's purpose is to heighten your sensitivity to drops and water damage, and conveniently includes a link to remove those fears (at only nominal cost, of course).
Of course the iPad is more vulnerable. It has more mass, which means greater impact from a drop. Its metallic back also has less give than N7's rubber back.

e.mote said:
The results are irrelevant. The video's purpose is to heighten your sensitivity to drops and water damage, and conveniently includes a link to remove those fears (at only nominal cost, of course).
Of course the iPad is more vulnerable. It has more mass, which means greater impact from a drop. Its metallic back also has less give than N7's rubber back.
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This video's purpose was irrelevant. Of course they're trying to sell insurance, so what? The difference between them has little to do with the mass, a 100g sheet of glass will crack when dropped on its edge just like a 200g sheet will. But differences in the design channel the force of impact in different directions, and it seems that on the iPad a lot of that force goes into the glass because it's more exposed. It's perfectly possible to design a rigid metal shell that would absorb more of the impact and deform in a way that wouldn't crack the glass, but that might not be as aesthetically pleasing.

>Of course they're trying to sell insurance, so what?
So it's rather inane to think that the drop comparisons mean anything, which they don't. The drops as already mentioned weren't controlled, which relegate the ensuing damage to random chance. You can play what-if games all you like, but none of your suppositions are reflected in the video.
Your protestations of "possibly" differing construction notwithstanding, it's a rather basic law of physics that a heavier object when dropped will result in a larger impact than a lighter object, c.p. Perhaps iPad is made of sturdier design, but you won't know from this video, or from empty pontifications.

50 Bucks if you want the ADH on the 16gb not to bad...Will be getting it for my wife when I buy her one.

hunterhp said:
I saw that too but the guy was a little biased. He didn't show the damage the nexus 7 took at the top right corner when they slipped it off the sidewall
Sent from my Nexus 7 using Tapatalk 2
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Noticed that myself: 1:14 "Glass looks okay....." ( edit out screwed up corner ) "Back looks pretty good."
Still its good to hear if I drop this once there is a chance it won't shatter the screen, like every other non-ipad device.

16 Gig is actually 29.99 not 27

I bought my warranty last night. It was 39.99 for 2yrs plus accidental for my 16 gig
Sent from my Nexus 7 using xda premium

e.mote said:
>Of course they're trying to sell insurance, so what?
So it's rather inane to think that the drop comparisons mean anything, which they don't. The drops as already mentioned weren't controlled, which relegate the ensuing damage to random chance. You can play what-if games all you like, but none of your suppositions are reflected in the video.
Your protestations of "possibly" differing construction notwithstanding, it's a rather basic law of physics that a heavier object when dropped will result in a larger impact than a lighter object, c.p. Perhaps iPad is made of sturdier design, but you won't know from this video, or from empty pontifications.
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I'll leave the pontifications to you, you seem quite good at them.
If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously. The same people (squaretrade) posted a video a while ago showing that simply attaching a smart cover to an iPad might protect the glass from cracking. (because it will alter the force distribution). Why did they tell people to go and buy a cover instead of buying their insurance?
And there's no 'possible' about it - the construction of the iPad is radically different to the Nexus 7. The iPad is heavier, but most of the difference in weight is due to the larger battery, what matters is the way the glass is mounted (and the actual composition of the glass, which can alter its resistance to breakage by as much as three times).
No-one ever claimed these tests were scientific or controlled, don't know why you're getting your panties in a twist over that.

charlesky said:
I'll leave the pontifications to you, you seem quite good at them.
If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously. The same people (squaretrade) posted a video a while ago showing that simply attaching a smart cover to an iPad might protect the glass from cracking. (because it will alter the force distribution). Why did they tell people to go and buy a cover instead of buying their insurance?
And there's no 'possible' about it - the construction of the iPad is radically different to the Nexus 7. The iPad is heavier, but most of the difference in weight is due to the larger battery, what matters is the way the glass is mounted (and the actual composition of the glass, which can alter its resistance to breakage by as much as three times).
No-one ever claimed these tests were scientific or controlled, don't know why you're getting your panties in a twist over that.
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If the "true" purpose of the video is to sell more insurance (only they know for sure) then they most certainly did the right thing by making the iPad look more fragile. Reason being, despite the N7 being a new tablet, the iPad currently have the most market share compared to the N7, and the iPad costs more so there's a higher chance people would want to insure their $500 iPad than their $250 N7.

CooLoserTech said:
16 Gig is actually 29.99 not 27
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I had the price quote based on $250, and not for the total price I paid including tax and shipping. My quote was 26.99.
But just based on pure physics, F=m*a, so of course the Ipad will hit with more force than the n7.
When I went to the check out part, apparently the coverage for accidental drops and whatnot is not included in that warranty. Its an extra $33. But no deductible. I wish I would have known about this place a few weeks ago

>If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously.
My, such certitude. It must be nice to know everything.
I'm not blessed with such gifts, but taking this thread as a microcosm, then there apparently is no need to "frighten" the viewers to secure the desired response. Of the 8 people with replies in this thread, two have responded they will be buying a policy, one has looked up pricing (which is halfway there). One has already bought, so we'll exclude him.
The sample size is admittedly small, but two, possibly three, out of 7 is a wonderful conversion rate for an advertisement.
I'll leave my credentials at the door, but I would posit that there is no need to "scare" people. It's enough to heighten their sensitivity to effect the desired behavior.
Additionally, given that this material is directed at the geek set (who tend to be more fanboys than not), then positioning the N7 as the "winner" would more likely secure a favorable reception than if the N7 had come out the "loser." Per selective input, we tend to filter out material we disagree with. HEY, WE KNOW ANDROID AND NEXUS 7 RULE, RIGHT? AND HERE'S YET MORE PROOF. Indeed, some had mentioned of bias in assessing N7's damage.
Yes, the above are suppositions. But they're supported with evidence and reasoning, rather than hot air.
>Why did they tell people to go and buy a cover instead of buying their insurance?
Because that would make it obvious that it's an advertisement. Adverts are most effective when you don't think of them as adverts. Per above, you don't need to hit people on the head with a hammer. A nudge usually works better.
>If the "true" purpose of the video is to sell more insurance (only they know for sure) then they most certainly did the right thing by making the iPad look more fragile.
Actually, no. The target audience for this advert is mainly N7 owners. It's a common tendency for people to check for reviews and comparisons of their new purchases AFTER they buy, to look for affirmation of their choice.
Another tendency is that people are most receptive to buying a policy immediately before or after their main purchase, ie N7 owners at this point. If you've already had your tablet for a while, then you are less likely to buy a policy.

e.mote said:
I'll leave my credentials at the door, but I would posit that there is no need to "scare" people. It's enough to heighten their sensitivity to effect the desired behavior.
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You have credentials? You mean you work in insurance?
It certainly makes sense to capitalise on the popularity of geek-toy-destruction videos and provide something amusing that will get your name in front of people. But it seems an extremely arcane piece of reverse-psychology to purposely rig the results to show tablets surviving all sorts of damage unscathed and claim that will make people want to buy insurance. Why bother buying protection from water damage when you can drop a Nexus 7 in the bath and it'll still work fine? (Er, I really hope no-one actually believes that's OK.)
While I'd agree that people who've just bought a shiny new toy are far more likely to approve of a video that shows said toy beating the competition, wouldn't it make sense to show it suffering some damage? 'Yeah, the Nexus 7 is far tougher than the crappy old iPad, but hey, it can still get a bit dinged up. Don't you want the peace-of-mind that comes with an insurance policy?' Instead, we see people complaining that they're actually trying to hide some minor damage on the Nexus.
I think you're massively over-thinking this. All they wanted to do was make a video people would be interested in watching, so they went outside and filmed themselves dropping a couple of tablets. And that's all there is to it. The iPad's highly-rigid design means it doesn't suffer the issues with screen-lift or creaking that some people are reporting, and the lack of a trim-strip gives it a slightly cleaner line, but it also means it's more vulnerable to impacts - not really surprising.

>But it seems an extremely arcane piece of reverse-psychology to purposely rig the results to show tablets surviving all sorts of damage unscathed and claim that will make people want to buy insurance.
You must have seen a different video than I did.
>All they wanted to do was make a video people would be interested in watching, so they went outside and filmed themselves dropping a couple of tablets. And that's all there is to it.
Why yes of course that's all it is. I'm sure they're just a bunch of fun-loving guys.
>iPad's highly-rigid design means it doesn't suffer the issues with screen-lift or creaking that some people are reporting,
Novel interpretation. Here's a more mundane one: iPad has better build quality.

Nexus 7, My Thoughts

So the Nexus 7 is my first and probably my only tablet for the next long while. I have been a fan of owning Nexus devices since I got my Nexus S (Which is still on duty today!)
When I saw Google I/O I think we all had the same reaction... "WOW! A quad core, HD tablet with Jelly Bean and from Google, For only $199!" and I was no exception. After some thinking, I figured that I would probably enjoy owning a tablet and I went and got a 16gb model.
First Impressions...
The tablets box was just beautiful and I couldn't help but take a picture of it before opening it up. Simple, colourful and elegant. After opening up the box (Man that slip cover is on tight eh?) I was greeted to the 100% clean and clear screen and a small overlay showing the button functions. The tablet set-up was a breeze and looked wonderful, just like ICS and other JB devices all do, but what was sweet is the tablet some how entered my gmail address automatically for me, so I am guessing that is because it recognized the Wi-Fi network I connected her to, but none the less the first time start up took no more then a minute.
As I said I have a Nexus S rooted running JB so this is not my first JB device, but the Nexus 7? This was a whole new playing field for me. Every single touch and swipe was instant and smooth, much more so then my Nexus S ever has been. It to this day is running smooth as silk on the stock ROM. Well done Google.
Screen was very clear and responsive, not quite a retina display (I know, blasphemy) but still very very good. One downer was it's colours aren't quite as vivid as an AMOLED screen, but in fairness, they are more natural on the Nexus 7.
Feeling and weight wise was no compromise. The tablet feels great in the had and I can say that I can easily use it one handed for videos for a fairly long time before my arm gets the least bit tired. The back of this baby is textured just right in my taste. My parents have a Lenovo Ideapad and in my comparison, it is rather heavy, and after a while feels bad in the hands, but the Nexus 7 is curved just the right amount to be easy to hold, yet still modern in design so this one is just as Matias Duarte says: "Feels perfect in the hands".
After Some Time?
The tablet is still holding up as I have said with only one complaint...
I dropped this girl from about 2 feet off the ground when I got out of my car, and it feel on to gravel. It works just fine, but the damage to the silver outter ring was not very good looking.... It seems like a very easy to scuff little ring so I would be careful with that part... The screen to had a very very minor scratch which I often forget, but still is there and all from one very small drop. I guess I should get a case very soon hahahaa. Again, very minor drop and damage, but it reflects how it would handle if it were dropped while standing for example. Hopefully, I won't find out...
Am I satisfied? Yes. I am very happy with my purchase, and I recommend it to anyone really. This has fit into my daily schedules more then I have ever thought! 60% of the time I use this over my laptop for web browsing and YouTube videos. It is just wonderful for daily interwebz, videos, games etc. The build quality I assume could be better (judging from peoples other reviews) but to me it seems very substantial and I am completely happy with it, especially at $249 for 16gb.
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And this is the damage if you were wondering. Keep in mind it is only from 2, maybe even 1.5 feet high from out of my car.
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As for the first run problems, I am guessing they are there, but bare in mind... When there is a issue with a new device, you go online but when there isn't, you don't. Think of all the other tablets that are working fine that have shipped. For what it's worth mine is of the C7 serial.
I agree devices no matter how cheap they may be, should ALL be put through equal quality control. Asus I think is doing a decent job with their devices, and my Asus laptop is handling better then better. Call me a fan boy but I think it really is a pretty good device. As for the comparison people make to cars, there is none. Often times I wonder if cars are built like disposable cameras these days but what ever. Phones are not wonderful either but most all the ones I have had, have done their work.

I don't believe there is a flawless Nexus out there

I think whether your Nexus is flawless or not depends on whether you're noticing the faults. If the faults aren't noticeable to you then that's as good as them not being there but I believe they are still there.
I'm on my 5th Nexus and it has 9 hot pixels. They're tiny, so you wouldn't notice them if you weren't keen-eyed but they're there. Most people probably would not notice them. That's 3 out of 5 so far with pixel problems.
All units I've had so far have had a problem on the left side of the device. Either the back cover doesn't sit quite right in the middle left area, or the screen is lifting. I don't think it's possible to have neither of these issues because of the way the thing is built. Have a real good look down the left side, is the rim slightly warped inwards anywhere? Is the back cover sitting with a tiny gap between it and the rim anywhere? Does the back cover stick out by a hair's width from the rim anywhere? Is the screen lifting ever so slightly anywhere? I bet at least one of these is true. Again, you may not notice minor screen lift or the back cover sitting with a slight gap but the fault is still there. It's just designed badly and if you don't have a screen lift issue, I'm sure you will eventually.
Every unit I've owned has had backlight bleed. Some obvious, some less so.
I think LCD problems such as backlight bleed and hot or dead pixels are widespread. I think the screen lift/left side design problem involves every single unit.
These are just faults that are minor and to be honest, may not bother or even be visible to most users. But they do mean the level of QC is far far lower than most other manufacturers. People make the argument that the Nexus is cheap, so "what do you expect?", but this is beside the point.
I will never buy another Asus product, ever.

Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium

Hi
oona rezo said:
Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium
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Completely happy here as well, no problems.
There seems to be too many people wanting absolute perfection out of a mass produced cheap as chips device, and they do all they can to find the tiniest of flaws.
Dead pixels are obvious, so you would notice them immediately and quite entitled to take it back, however I'm wondering if what the OP is seeing are tiny tiny flaws in the filters which are only visible when viewing a black screen on maximum brightness in the dark. All LCDs will show something like this if you look hard enough. You couldn't use it like this without burning your eyes out so in everyday use, it simply isn't noticable and isn't a flaw, it is just a limitation of the technology. Same goes for back light bleed, all LCD panels have it to some extend, and looking for it in the dark at maximum brightness is sure to find it, but again would you use the tablet at such settings.
News alert: We do not have perfect display technologies yet, they all have flaws or cons, especially if you look for them. I paid £1500 for a 15" LCD panel not that long ago, that had more flaws anyone is complaining about now but had advantages over and above CRT at the time you just accepted them as part of the technology and enjoy the advantages.
I read all the same complaints about my HTC One X and almost didn't buy it, but so glad I did and zero problems. I came in here and read about all the issues with the Nexus 7 and almost didn't buy it, but remembered reading all the doom and gloom and about the One X, so bought it and absolutely love it.
Yes devices will have real faults or problems, and complain and get it exchanged by all means, I would, but around XDA they seem to go further than broken devices into complaints about microns of differences. Who cares about a hairs width if the device is working perfectly! Every forum in XDA is the same.
Regards
Phil

My first is good enough for me after numerous stress tests. Sorry for you.
Btw, I'm not that picky about it anyway.

I think that also one of the problems is just human - that we hold these devices rather than set them down - and thus our fingers are always sensing microns of differences as we shift our fingers around. 3/1000ths edge or mating error in my laptop (as I type on my actual lap) is nothing - on my tablet a constant reminder this is a cheap device!
I do think pixels could easily be checked in process, and weighted for defect before shipping. Any in constant view - like center 80% - are unacceptable. Perimeter edge pixels not so much...

It's your bad luck, I'm sorry to say.
I'm on unit 3 which has zero screen-lift, zero dead pixels, zero problematic light bleed (eg no flare that affects visible colour density), zero problems with back cover seating. Which is also my good luck.
I've said before on this forum, there are clearly WAY too many QA issues on these tablets, and I have been advising friends and family to stay clear of them until the issues are sorted, but this does not mean that ALL units are defective - as a read around the various threads here will reveal.

Ive got 2 C80 versions. They are flawless. I also know one at work who is very happy, and he owns apple devices including iCrap!

You can believe whatever you want. Doesn't make you right.....just like I don't believe you have had 5 defective units. That's my prerogative. Doesn't make me right, either.
And nobody really cares what you buy!!!!!

If you can't be happy after 5 units you need to buy something else.I would never keep buying the same thing after the second was not up to par with my expectations.
Anyone having trouble after having the first one replaced is just a glutton for punishment or looking something to whine about. They make ipads every day.:laugh:

I'm now on my fourth Nexus, had two C60 or C70 that had screen lift and stuck pixels along with some backlight bleed. Picked up a C80K which had a small amount of screen lift and really bad backlight bleed along the bottom of the screen, which was really irritating when watching a video in low light. Took that back for another C80K which has a very small screen lift and a faint backlight bleed, I don't know whether I'm just being picky or not but so far I'm OK with this one.

Got one and that had a washed out screen and image retention. Ridiculous how they can have so many devices out there with flaws.

Screen lift on left side as well.Have insurance with whom I bought it at. Waiting for a few months to see if these issues get worked out before I go and exchange it. Not that big of a deal to me, but it is there none the less.

Just fix the damn thing yourself and enjoy it.
My first one was flawless until I killed it screwing with the bootloader. Second one had screen lift that I fixed using washers. The official Asus fix is leaving the screws out. I'm pretty sure I'd rather spend 30seconds doing that myself then deal with your nonsense aggregation.
Yes there is a design flaw with the screen. Most will have this. Going through 9 is retarded. You should just stop your wasting everyone's time (Your and Asus).
Sent from my Nexus 7 using xda premium

My first one I got had no problems. As for my second one... Oh wait there wasn't a second one I'm still using the first one over a month later
Sent from my locked down carrier phone piece of crap HTC Vivid using Tapatalk 2

I agree with the op. I've gone through several. All of which with the same screen lift. However I plan to fix it myself rather than complain about a product. Nothing beats this tablet in its price range and form factor. So I'm just gunna deal with what I got.
Sent From My Toro+ via White Tapatalk

My first one had screen lift, did an RMA to Google, second unit perfect no problems.
I cant speak for people reporting sending 20 plus units back to google and still having issues. But I do believe the people buying from retail locations seeing a screen lift and returning it again and expecting not to see screen lift, when most likely it was being swapped from the same shipment their defective product came in on. Probably should just get the RMA process through google a shot

Well, my C90 seems pretty flawless.. hope I won't find any problems. As far as I tested it, there are none of the known issues.

oona rezo said:
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
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Agreed... But the number of folks having issues and having raised them is now sizable. Check the XDA polls, over 700+ folks having reported various defects as documented in multiple threads, some of the defects are unbelievable if one thinks about manufacturing standards or QC, or just the design. I know in terms of percentage it still may be very less folks with issues, but just the type of issues reported is scary enough. I see similar posts in other ASUS forums and the reason I postponed on Prime as well.
I hoped that ASUS/GOOG would at least own up and make a statement that they have manufacturing defects, seeing users of these new tablets trying to fix these issues themselves or just living with it is pathetic imho...

I've got one c70 and one c80. Both are flawless, and I'm a really picky person. I grabbed them from Walmart.
Sent from my Nexus 7 using Tapatalk 2

c80 for me. About 2 weeks old now. Absolutely flawless.
Sent with my Nexus 7

How come HTC have had such a rough journey with the One?

I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.

Theshawty said:
I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.
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In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
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But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.

Theshawty said:
But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.
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I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.

dladz said:
I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.
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The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.

Theshawty said:
The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.
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Click to collapse
Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.

dladz said:
Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.
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Click to collapse
The S4 can take a hike. I could have accepted that it's plastic, but it has a lot of things I don't like:
Glossy/slippery polycarbonate
Physical home button
Ugly design
Samsung

I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.

biffsmash said:
As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
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Oh, don't I know it, lol! :laugh:

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
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Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.

jpbl1976 said:
Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.
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Click to collapse
I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.

biffsmash said:
I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
Click to expand...
Click to collapse
What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
Theshawty said:
I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.
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Click to collapse
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.

rovex said:
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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Lol!
I would accept that the phone is made out of polycarbonate or other types of plastic, but why the hell did they go with the glossy/slippery finish?
The S3 and S4 both feel budget, there's no denying that and one doesn't want to put a case on his or her One solely because it feels so great but I will have to put a case on it because it's more prone to serious injuries than any other phone I've ever had. Plastic seems to withstand damage the most. I think I've dropped my S3 in a lot of various ways. Screen down, screen up, each of the sides and then I remember I dropped it and it literally bounced off on a solid concrete floor and how does it look today? Almost mint. It's got minor scratches on a the back only visible if you look like really close. It's got some color loss in one of the upper corners and that's about it, the screen has no scratches whatsoever.
That's what I liked with the S3. I don't dare drop the One.

Theshawty said:
Lol!
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Keep laughing, it just shows im right.

rovex said:
Keep laughing, it just shows im right.
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I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.

Theshawty said:
I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.
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Click to collapse
Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..

rovex said:
What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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Click to collapse
I don't know why you're flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
---------- Post added at 07:45 PM ---------- Previous post was at 07:38 PM ----------
rovex said:
Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..
Click to expand...
Click to collapse
In the first place, those sales figures are meaningless absent context: you have to ask things like: did Samsung subsidize the sales? Was there a discount incentive to order in bulk? How many units were available to ship? Also, you have to take into account the fact that there were production issues with the HTC One.
Besides, HTC have come and said that they've sold 5 of the One. That isn't too bad considering that Samsung can outspend everyone outside of Apple to market their devices -- and that includes giving retailers sales incentives and their more aggressive advertising.

All I can say is this.
I had an s2 for about 2yrs and the main problems I had with it was, the charger port going out. Overheating, it would get almost burning hot in my pocket, and with the jelly bean update the battery die way to fast. Would lose 3-5% just by unplugging.
The s3 didn't add much I wanted so I didn't get one
My friend did and had the s2 before. Said it wasn't much of a change and that the s3 was cheap. He broke the battery back, chip the sides and then finally broke the screen.
Had the phone not about 6months. He said his old s2 was build better and last longer then that and he went back to it once the s3 was done.
To me the HTC one feels nice and I don't have a problem with anything. No overheating, crazy battery, I haven't drop it but I'm willing to beat it won't fall apart like a s3 or s4.
But to each his own. There is people who look iPhones but imo they are cheap parts of crap. Have replaced way to many screens for people that drop them from small Heights.

jpbl1976 said:
I don't know why you'r flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
Click to expand...
Click to collapse
Why? Well this is what he said..
'It's to me something extremely hard to understand, but maybe it's because I think logically, who knows. '
So anyone who likes the S4 is not thinking logically? There is no logic to taste anyway..
I have said this before in previous threads but the S4 is a quality device. Its made of good quality plastic, and crucially, its made well. The HTC is also made of good quality materials, but its made badly. Whether you like how the material are used is not a build quality issue, its an issue of taste.

I'll try to word my sentences better next time. Sometimes, they sound better in my head and in my native language then come out sounding completely wrong in English. ^^

Question Worst galaxy ever. Here's why to avoid

Coming from S9, Note 10+ and many other older galaxy phones have to say this is absolutely the worst Samsung device I have ever owned.
For those considering, here are reasons why you should strongly think about whether you want to spend the money on this particular model
- Extremely large and heavy device. Doesn't fit in pockets, pulls down pants / shirts it is so heavy
- Extremely unbalanced. Hurts your hand / wrist trying to balance it unless you get a popsocket because it is so top heavy
- Super fragile screen. Low cost panel is super easy to break. Mine broke after 4 weeks of light use in a weird way (half on / half off, intermittant dimming of each display half)
- Loaded with malware. Tons of Samsung malware / adware / spyware to debloat, assuming you get the Exynos
- Back coating for anything but Silver is super easily chipped. Phantom Black chips daily unless you get a case (and increase the size)
- Runs hot. Nice in winter to keep you hands warm but otherwise annoying - any videos or games and expect to feel the heat
- Slow to charge. Super Fast charger takes an hour and a half
- Camera is misleading. Only certain zoom increments work correctly - all others are blurry / basically no improvement relative to s20
While the 10x zoom is sort of cool the reality is that this phone is a lemon compared to other Samsungs or current Apple competition.
Very unrefined effort relative to iphone or better Sammy devices (ex. Note 10+ or Galaxy Alpha) in terms of weight / materials / balance / display.
Likely last Samsung I buy - seriously considering Pixel 5 on GrapheneOS given the litany of hardware and software issues from a super expensive phone you don't really even own.

Interesting perspective. This is my first return to Samsung after writing them off years ago. Outside of the bloat (which can be removed via ADB) and the lack luster camera performance (in comparison to the Pixel line) the phone is solid! It's not any heavier than other similar size devices. It's very fluid and smooth. It's got great hardware and build quality.
If it hurts your wrist... I really can't help you there. Never had such an issue. The balance point in the device is at about the power button so pretty mid phone really.

Most of the weight related comments are subjective. I actually prefer the weight and feel of this device compared to the Note 20 ultra.

You forgot... no SD card slot. No native spen.
And those wretched rounded display corners.
I would at least expect it to be more durable with dog ugly rounded corners. It's a step backward in design and features. I wouldn't buy it for $400.
It wouldn't be the first time I rejected/bypassed a Samsung release.
Samsung has always run hot and cold.
Feel the wuv... just my opinion

blackhawk said:
You forgot... no SD card slot. No native spen.
And those wretched rounded display corners.
I would at least expect it to be more durable with dog ugly rounded corners. It's a step backward in design and features. I wouldn't buy it for $400.
It wouldn't be the first time I rejected/bypassed a Samsung release.
Samsung has always run hot and cold.
Feel the wuv... just my opinion
Click to expand...
Click to collapse
I was like you once in regards to the near right angled corners of the Note series. It was my favorite aesthetic part of this phone. But maybe boredom got the better of the me. As I'm digging the smooth rounded corners now. It's so nice to hold in the hand nekid. Ooh errr....
The curved edges are less aggressive as well. The s21U with a 6.9" display would have been nice. Roll on the s22U lol. Truth be told, I would have probably been a Huawei guy by now. Now they make some good hardware. But ant competitive practices put an end to their rise to dominance.
PS I'm in the process of removing bloat. Doesn't seem to be as effective on this device. Perhaps disabling isn't as good as uninstalling like what I used to do ?

This is an entirely subjective assessment of the phone. I never had any of these issues and I thoroughly enjoy the experience of the phone. I made sure to do my research before getting this phone and weigh what the important aspects of it vs the not so important aspects. I'm sorry you've had this experience and I hope you get the right device for you next time.

Are your Wrists made out of glass?

sultan.of.swing said:
Are your Wrists made out of glass?
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Click to collapse
Mine are quite strong surprisingly

Perhaps consider using a belt or jackets with bigger pockets... This phone weighs as much as the iPhone 12 Pro Max and less than the Mi 11 Ultra. If you want the best, you have to accept the weight.
There's no more or less "malware" than any other Samsung device.
What's misleading about the camera? It's got 4 rear cameras each with a specific zoom level.
This sounds like one of those situations where you should've tried out the phone in a store before buying it. Online reviews isn't the same as holding it in your hands.

beserker15 said:
Perhaps consider using a belt or jackets with bigger pockets... This phone weighs as much as the iPhone 12 Pro Max and less than the Mi 11 Ultra. If you want the best, you have to accept the weight.
There's no more or less "malware" than any other Samsung device.
What's misleading about the camera? It's got 4 rear cameras each with a specific zoom level.
This sounds like one of those situations where you should've tried out the phone in a store before buying it. Online reviews isn't the same as holding it in your hands.
Click to expand...
Click to collapse
Indeed. The issue with the size and weight would've been avoided if he/she had done a physical trial of the phone before buying.
Also, the experience of one doesn't mean the experience of many.

Limeybastard said:
I was like you once in regards to the near right angled corners of the Note series. It was my favorite aesthetic part of this phone. But maybe boredom got the better of the me. As I'm digging the smooth rounded corners now. It's so nice to hold in the hand nekid. Ooh errr....
The curved edges are less aggressive as well. The s21U with a 6.9" display would have been nice. Roll on the s22U lol. Truth be told, I would have probably been a Huawei guy by now. Now they make some good hardware. But ant competitive practices put an end to their rise to dominance.
PS I'm in the process of removing bloat. Doesn't seem to be as effective on this device. Perhaps disabling isn't as good as uninstalling like what I used to do ?
Click to expand...
Click to collapse
Which device are you debloating, the 20U right?
I sent you a PM.

Limeybastard said:
Mine are quite strong surprisingly
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Click to collapse
Thousands of Generations of the male anatomy have prepared our wrists for our arch nemesis, The Galaxy S21 Ultra.

sultan.of.swing said:
Thousands of Generations of the male anatomy have prepared our wrists for our arch nemesis, The Galaxy S21 Ultra.
Click to expand...
Click to collapse
Walk softly and carry a big S21...

Sounds to me like the author of this potentially sarcastic post, really needs a pink iphone 12 mini.....

- Why does everyone think that we all want to hear what they hate about the phone?
- If you hate the phone and want to sell it then sell it and move one.
- This whole show of "Why I don't like this phone", to prove how more superior you are to the people that like the phone.
- Most of the "issues" are not issues just your opinions
- Bullet lists are short and contain little facts as they are meant to be used as agenda or discussion points
- Most people use screen protectors and cases
- If you need to tell strangers why you got rid of something you do not value in a long list of bullet points then you have narcissistic* tendencies.
* is a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others

lywyn said:
- Bullet lists are short and contain little facts as they are meant to be used as agenda or discussion points
- Most people use screen protectors and cases
- If you need to tell strangers why you got rid of something you do not value in a long list of bullet points then you have narcissistic* tendencies.
* is a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others
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Click to collapse
Yes so true, pleaze always use a case.
As for the rest; we were once gods.
Yeah... it's so depressing

Someone's angsty.

lywyn said:
- Why does everyone think that we all want to hear what they hate about the phone?
- If you hate the phone and want to sell it then sell it and move one.
- This whole show of "Why I don't like this phone", to prove how more superior you are to the people that like the phone.
- Most of the "issues" are not issues just your opinions
- Bullet lists are short and contain little facts as they are meant to be used as agenda or discussion points
- Most people use screen protectors and cases
- If you need to tell strangers why you got rid of something you do not value in a long list of bullet points then you have narcissistic* tendencies.
* is a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others
Click to expand...
Click to collapse
lywyn said:
- Why does everyone think that we all want to hear what they hate about the phone?
- If you hate the phone and want to sell it then sell it and move one.
- This whole show of "Why I don't like this phone", to prove how more superior you are to the people that like the phone.
- Most of the "issues" are not issues just your opinions
- Bullet lists are short and contain little facts as they are meant to be used as agenda or discussion points
- Most people use screen protectors and cases
- If you need to tell strangers why you got rid of something you do not value in a long list of bullet points then you have narcissistic* tendencies.
* is a mental condition in which people have an inflated sense of their own importance, a deep need for excessive attention and admiration, troubled relationships, and a lack of empathy for others
Click to expand...
Click to collapse
Can you PM your business card. Cheers.

This thread is going south ...
We got the OP's point. Point !