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Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
checking email regularly?
rumpleforeskin said:
Hi all,
over the last 2 weeks i have noticed my diamond getting pretty damn hot on random occasions and really chewing through the battery, i have run task manager when this occurs but no process is shown using alot of CPU.
I have read alot of threads on here descibing similar symptoms, some are just people who have wifi on or using CPU intensive applications, this i expect. But a few other users have described symptoms similar to mine where they are not using the phone and nothing appears to be running.
I am getting the problem with both my original HTC battery and the 3rd party spare i brought.
From reading the board the only definite cure seems to be a hard reset.
What im really after is any suggestions you people may have that can help me determin the actual cause of the problem, for example is their any software that will log CPU usuage over time or other diagnostic ideas.
thanks for your time
Click to expand...
Click to collapse
Maybe you might wanna check if you have the automatic mail checking feature on? Because I noticed that whenever I let my phone automatically look for email quite regularly (i.e. every 5 or 10 mins) it drains more battery then when you set it to check email every 2 hours for instance. Well that's what has helped in my case...hope this helps...
I have looked at my mail settings and my mail checks every 2 hours, i have had it set to 2 hours since i had the device (6 months) but this rapid battery drain has only started occuring in the last 2 weeks.
In that time i have not installed any new software, so am at a loose end as to the cause of the trouble
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
costp said:
Hello,
I did had the same symptom : worked really good for 6 months (battery lasted for 30h +-) and in one time, battery was sucked out in 8 ! I did buy a new one (900mah) and it did the same. The only solution I find was to buy the 1350mah (htc) one and from this moment it last more than 2 days without any problem.
Also, I use G-light in place of the standard windows function and from this moment I really had a difference (from BatLog I went from 142mah to 123mah).
Hope it help (yeah I know: buying a bigger battery is not fun but for a device at this price, it's not so much...)
Click to expand...
Click to collapse
thanks for the feedback, i will order a new battery and give it a try, at the least it will prove if the problem is hardware or software related.
today my phone still has 63% battery since i removed it from charge at 11pm last night. The fact that the problem is intermittent is making it very dificult to diagnose.
Today I noticed my wi-fi drains battery as hell, it was lie 60%+ of battery down in less than 40 minutes. In the past it was like 40% max. The PowerGuard's current meter did not show anything alarming. So the problem seems to be hardware.
Already backed up and hard resetted. The phone is under warranty and so is battery; sending it to service to get it fixed.
Or, I missed something and I can fix it?
Hey,
Yeah I'm currently experiencing the same problem.. I tired just about everything from battery fix cab, radios, to roms. I even got the orginal extended battery. The battery worked really well for like 2 weeks and then it started to drain really fast as well.. My cousin have the same phone as me HTC Diamond, and his battery is verry good.. It can last a whole day with heavy usage no problem. Where as my 1340MAH battery would only lask for 14hrs max with heavy usage, and when we switch the battery same stuff happens... His battery on my phone drains quickly and mine last long on his phone...
So I came to the conclusion that it's definitely a hardware issue.
For those without battery problem, how much usage do you get out of a battery and what kind of things do you do with the phone? I'm just trying to gauge how bad my batter is. It will last about 8-9 hours, but that's with hald of that time spent on the internet on either 3g or edge. I've only had the phone for about a week so it's hard for me to compare it to anything else.
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
jfran said:
other little things like disabling autobacklight and disabling 3G will help as well.
rgds
Click to expand...
Click to collapse
a good tip to save battery power which is something we all have to do, but i do not think its the cause of my new found rapid battery drain.
The last 6 moths i have been getting around a day to day and a half rom the the phone. now on random occasions ot will get real hot (like the gps/wifi is on or like the cpu is flat out) and the power goes in a few hours.
this is fine if its daytime and catch it but a few times its gone from 100% to 0% overnight and i have woken late for work.
Graffen said:
One of the things you might want to check is if your phone is constantly trying to switch from 2g to 3g or HSPDA. This constant searching for a "faster" signal can make the phone quite hot and drain the battery quite quickly.
I had it on my diamond when I used to live at my old place as it was right on the edge of a 2g/HSPDA and the phone was constantly trying to get a decent HSPDA signal. The battery would last maybe half a day if I was lucky. Since moving to a decent 3g area, the battery now lasts me a good 2 days on nomal usage. This is with the original battery.
Click to expand...
Click to collapse
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
rumpleforeskin said:
interesting, i will leave the phone on 2G for the next few weeks and see if i experiance the rapid drain, maybe i am on the edge of a 2G 3G nexus, as i do get a fairly weak signal here (2 bars 3G and full bars 2G)
thanks for the suggestion
Click to expand...
Click to collapse
From you last sentance it does sound like it the 2g/3g switching that is cauing your problems.
i have this issue too.
my phone will drain ~5-7% every hour in standby. and when wifi is on it drains 2% every minute even staying on the home screen and me not doing anything on the phone.
from reading this thread, i can see that this is definitely not normal. looks like i'm headed for a dreaded hard reset...
Good day to all. At first sorry form my eanglish/
I have a same problem with diamond. It is overheating while charging at standby (battery temp. is about 50 C), and if it charges by USB, the battery temp is about 46 - 47 C. The phone's fly mode is switch on. HTC service couldn't answer me smth. But it says that same problem have 2 diamond from 1000, and only way to resolve problem is a change of mother board. in Russia it's about 250 euro.
And one more notice, which battery temp is 46 or 47 C, charging automaticaly switched off... Phone heating, but battery is not charging !!!
i've resolve problem...but don't know how i did it. I try to recharging stock acc. while 4 or 5 cicles, and today i have workable Diamond.
not discharge
not overheating
it's so strange, but it works
i have searched on the forum and found no one with the same symptoms that i am experiencing. i have had my kaiser for about a year now and have been happy for the most part with battery consumption. but about 2 weeks ago my battery started draining super fast when i'm talking on the phone. even with a bluetooth and the screen off. i don't remember changing any settings at all. for a 10 min phone conversation i can use 25% or more of my battery. i purchased a cheap extended battery a few months ago and i get the same results regardless of which battery i use. i purchased the phone with WM6.5 pro from PDACorner/ abusalza (ROM version: PC.Ultimate.V17 WWE)already installed. i really like the ROM and all the apps installed and i'm not reall excited about flashing a new ROM. any help will be greatly appreciated.
Could be that both batteries are bad.
My battery started to drain very quickly last June, so in Sept. I bought a new battery,( cheap one, on line ) worked great. I used both batteries back and forth to make sure that I always had a fully charged battery.
Last Dec. My phone started turning off for no reason, ( like the battery was dead ) so I stopped using the old battery and just used the " new one ". About a week later my phone went into a start up; reset loop. It would not boot without resetting. I figured the battery was old 3 months old, it couldn't be the battery. I tried everything else short of buying a new phone. Finally I went on line and bought another cheap battery. The phone has worked perfect ever since.
Moral of the story ? Don't discount the battery just because it still seems new. I got what I paid for from my $12 battery, a little over three months.
that all makes sense, but the battery only drains this fast when i'm on the phone. nothing else; wifi, movies, even gps drains as fast as using the phone...
Same issue here..
Strange thing is that when on the phone battery is draining very fast and most of the time the call is cut off. When I start the phone again I still have power and can work on my phone, when I try to make another phone call the phone cuts off in one second. I hear about to batteries, where is the other one and can I replace it?
Well if you have a custom rom on the phone the radio might need to be changed.
Very true, try running the stock radio for your device/carrier and see if you get the same results. For me personally I've noticed a difference in battery usage especially during calls depending on the radio. For me on AT&T in the US the original radio seems the best.
hey everyone,
firstly, i just wanna say that the HTC Incredible S is a solid and terrific device, previously owning an iPhone 4 i might like the HTC better, except for some things...
The battery:
i read some reviews before buying and every reviewer seemed to love the phone and what the battery has to offer. I've owned the phone for a week, and charge it through the USB cable, connected to my PC, and sometimes the wall socket.
But it seems to me that the battery is a bit short.... if i want the battery full i will let it charge overnight, the next day i powered it on, sent a few texts and listened to half a song and the battery has already drained to 70%, coming to this from an iPhone 4 is disgusting.
I've got Auto-Sync and background data working, i like push notifications for Emails and Facebook and i like the weather to update on its own, also HTC sense incase i need to do things remotely, everything else has been set not to sync.
One of my favorite features is Auto Brightness, which is enabled on default, but when i check battery use it says that 70% has gone to the display, 12% cell network and everything else. I have a task killer that kills all processes when i turn the screen off..
Any help??
Wiping the battery stats a few times helped me, I used to recharge the phone to full battery and after unplugging it from the charger, it would drop to 94% in a few seconds...Oh, after 2-3 weeks, not after a week!
Also I get twice the battery life on Cyanogen 7.1, than on any other Rom I've tried...I get at least 2-3 days with good usage, tons of mails, sms, calls, weather apps etc. Wifi and BT always on. No juice defender or anything like that...
Dropping to ~95% can also be normal though. To preserve the battery the charging circuit should cutout when it reaches 100% charge and let it discharge to 95% before turning on again.
If you do wipe the battery stats make sure you read some guides and do it properly as I've found that more often than not it will have a detrimental affect (from needing to charge before it has fully discharged, or needing to reboot etc).
katu2006 said:
Wiping the battery stats a few times helped me, I used to recharge the phone to full battery and after unplugging it from the charger, it would drop to 94% in a few seconds...Oh, after 2-3 weeks, not after a week!
Also I get twice the battery life on Cyanogen 7.1, than on any other Rom I've tried...I get at least 2-3 days with good usage, tons of mails, sms, calls, weather apps etc. Wifi and BT always on. No juice defender or anything like that...
Click to expand...
Click to collapse
wipe the stats? sorry im still new to android but so far so good, im impressed with everything else in the incredible s, its very snappy and has a bigger screen vs iPhone 4.
if it helps, i have the phone fully turned off if i charge it overnight.
also, i read on another forum that while it's still brand new it needs to run a few charge cycles to strengthen the battery, if that is true.
It always drops to 95% when the battery is fully charged. S-ON Incredible S is not allowed to wipe battery status. Should I unlock it?
Yes, I forgot to mention...to wipe the battery stats you need to unlock the Hboot...If you have Hboot 1.16.000, then the only option is this:
http://forum.xda-developers.com/showthread.php?t=1337105
Unlocking the Hboot is giving you a few benefits, you get to install the CWM recovery and do a full backup of your Rom...Without unlocking the Hbtoot, if your Rom crashes, you can't flash any Rom so you have to send it back to HTC Service ...With the Hboot unlocked you can install custom Roms, you can restore a full backup, you can flash GAPPS etc, wipe battery stats directly from recovery etc etc...
So many benefits...
Now back on how to wipe the stats...The principle behind is simple, if 100%=4.3V and the stats are incorrectly set for 100%=3.9V, then you're never actually recharging the battery to full capacity, which is rubbish...
The way I do it is this - charge to 100%, boot into recovery and wipe the battery stats. Now use the phone until it's shutting down and then charge to 100% again.
Very important is to avoid rebooting the phone after the stats were wiped until the phone is fully recharged. Here is a thread about this process:
http://forum.xda-developers.com/showthread.php?t=1359395
---------- Post added at 12:40 PM ---------- Previous post was at 12:29 PM ----------
Jess95 said:
wipe the stats? sorry im still new to android but so far so good, im impressed with everything else in the incredible s, its very snappy and has a bigger screen vs iPhone 4.
if it helps, i have the phone fully turned off if i charge it overnight.
also, i read on another forum that while it's still brand new it needs to run a few charge cycles to strengthen the battery, if that is true.
Click to expand...
Click to collapse
In my view, recharging while the phone is off makes no difference.
Yes, it's true. With all my Android phones I went through the same thing, first week or so, the battery was rubbish, but after about 2 weeks it improved a lot.
yeah, i've had it for around one week. so i might take your word for it and give it a chance, maybe for 2 weeks. i was thinking of bringing it back to the store but i'll give it a chance.
a part from the short battery at the moment it's a pretty terrific phone and i like it more than the iPhone 4.
Once the battery is conditioned, phone is rooted, custom Rom installed, bloat frozen out or uninstalled, then you can expect your phone battery to last a good full day with regular usage. No need to switch off when charging over night.
Well its incredible enough for me
It lasts a day, which is just right for me haha
Did u remove the USB immediately aft the charging?
Sent from my HTC Incredible S using XDA App
well i've had it for almost 2 weeks now. I charged again overnight last night and used it to listen to music and play NinJump/Bejewled on the way home today, battery uptime was just over 30 mins and the battery was down to 70% remaining. That's a bit quick if you ask me.
Not sure what's happening with your phone...but my Inc S has really good battery life, similar to Iphone 4...
At the moment is not rooted (that's why I couldn't take a screenshot) and it's on stock 2.3.3. With BT and Wifi always on, with tons of e-mails daily, browsing, calls (at least 20 minutes per day), tons of messages, etc etc
Screen brightness is always set to maximum and I get at least 2 days battery life, see attached photo...
I'm not playing games or listen to music...so I can't test that side of things and maybe that's where the problem lies.
What's your Battery Usage app saying?
Is there anything unusual listed there?
Jess95 said:
well i've had it for almost 2 weeks now. I charged again overnight last night and used it to listen to music and play NinJump/Bejewled on the way home today, battery uptime was just over 30 mins and the battery was down to 70% remaining. That's a bit quick if you ask me.
Click to expand...
Click to collapse
Maybe try disabling the Optus bloatware. Had a bit of an improvement when I did it to mine. Also be mindful about what apps are running in the background constantly, they could also have an impact on battery life. Screen is a huge battery killer if its constantly on, autobrightness can help slightly if you haven't enabled it already.
Thanx everybody for the replies
katu2006 said:
Not sure what's happening with your phone...but my Inc S has really good battery life, similar to Iphone 4...
At the moment is not rooted (that's why I couldn't take a screenshot) and it's on stock 2.3.3. With BT and Wifi always on, with tons of e-mails daily, browsing, calls (at least 20 minutes per day), tons of messages, etc etc
Screen brightness is always set to maximum and I get at least 2 days battery life, see attached photo...
I'm not playing games or listen to music...so I can't test that side of things and maybe that's where the problem lies.
What's your Battery Usage app saying?
Is there anything unusual listed there?
Click to expand...
Click to collapse
That battery usage sounds awesome! I have mine on Auto Brightness and WiFi turned off but its nothing like yours. My battery usage app says most of it has gone to the brightness, of course that percentage goes down when i start opening apps.
edit: im also using the stock Android 2.3.3 installed from the factory. and disabled my Advanced Task Killer, battery is still the same, but the phone now lags a lot less. so thats a plus for now.
Nonverbose said:
Maybe try disabling the Optus bloatware. Had a bit of an improvement when I did it to mine. Also be mindful about what apps are running in the background constantly, they could also have an impact on battery life. Screen is a huge battery killer if its constantly on, autobrightness can help slightly if you haven't enabled it already.
Click to expand...
Click to collapse
When i first got the phone i noticed Optus loaded it with rubbish apps i'd never even touch. I disabled auto updates for the bloatware and forced stop for all the ones running. it doesnt look like i can remove them though :\
unknown2011 said:
Did u remove the USB immediately aft the charging?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Yes, after i charge it for some time i always remove the usb cord. cos its finished charging, right?
Hi when you get such good battery life, could you show us how long your screen's on for?
do you get good reception where you live? i find that seems to drain most of my battery.
Thanks
katu2006 said:
Not sure what's happening with your phone...but my Inc S has really good battery life, similar to Iphone 4...
At the moment is not rooted (that's why I couldn't take a screenshot) and it's on stock 2.3.3. With BT and Wifi always on, with tons of e-mails daily, browsing, calls (at least 20 minutes per day), tons of messages, etc etc
Screen brightness is always set to maximum and I get at least 2 days battery life, see attached photo...
I'm not playing games or listen to music...so I can't test that side of things and maybe that's where the problem lies.
What's your Battery Usage app saying?
Is there anything unusual listed there?
Click to expand...
Click to collapse
tzuyang said:
Hi when you get such good battery life, could you show us how long your screen's on for?
do you get good reception where you live? i find that seems to drain most of my battery.
Thanks
Click to expand...
Click to collapse
ok atm my incredible s is saying 4 hrs 26 min uptime and 1 hr 21 min awake time, 50% left. my signal here is great, the speed of the internet even beats my ADSL 2+ sometimes. should i be thinking of warranty back to store?
Before i rooted my phone i was charging my phone twice a day - this was nothing new to me as i had been charging my 3gs at least twice a day for the past two years.
However like somebody else has said, once the phone is rooted and all that optus junk has been deleted it lasts a lot longer. And you can notice the difference, my phone has been rooted for 2 days now and i have been on it none stop, modding all the appearence and downloading apps. I have been using it a lot more than i was before it was rooted and it has lasted at least twice as long. So for battery usage i should deffo root. Its HTC sense/screen that hammers your battery. Go look at battery usage and yourll see what i mean.
Also, i know this might sound stupid. But charging it through a wall socket (for me) seems quicker to charge, and seems to last longer than if its charged through a laptop/PC. Although ive thought this for my 3gs as well. If its actually true i dont know haha.
shields360 said:
Before i rooted my phone i was charging my phone twice a day - this was nothing new to me as i had been charging my 3gs at least twice a day for the past two years.
However like somebody else has said, once the phone is rooted and all that optus junk has been deleted it lasts a lot longer. And you can notice the difference, my phone has been rooted for 2 days now and i have been on it none stop, modding all the appearence and downloading apps. I have been using it a lot more than i was before it was rooted and it has lasted at least twice as long. So for battery usage i should deffo root. Its HTC sense/screen that hammers your battery. Go look at battery usage and yourll see what i mean.
Also, i know this might sound stupid. But charging it through a wall socket (for me) seems quicker to charge, and seems to last longer than if its charged through a laptop/PC. Although ive thought this for my 3gs as well. If its actually true i dont know haha.
Click to expand...
Click to collapse
sounds just about right. my iPhone 4 needed a charge like once every 2 - 4 days, i thought it was awesome. On the Incredible S it says that 62% of the battery usage has gone to display, with very little apps on the list.
The optus apps are just sitting there. Because im on Amaysim i can't exactly use them properly because you need an actual optus account. ive tried opening some of the optus apps, they're mostly just web links and theres a Mobile TV and a Music Store app i believe, but i never at all use them. so they cant be consuming any data, memory or battery or anything, right??
Im still unsure about 'rooting'. Im guessing it's android's version of the jailbreak or a godmode on the device? i might need some help on it, i know how to flash windows mobile and jailbreak iTouch devices easily.
But then again, a lot of people have bought this phone, they cant all be experiencing terrible battery life and i dont think every user would have a root on their device.
I bought it from DickSmith here in Aus, the guy there told me there's a 1 yr back to store warranty. The phone is solid and one of the best phones i've ever had, plus a good price tag on it, its a shame to let a weak battery spoil it.
im thinking of returning it, but i heard somewhere it needs a couple weeks to strengthen the battery, if that's the case then there's no point getting a new one only to wait longer, ill give it a little more time. Plus HTC is releasing 2.3.5 software for the Incredible S soon, and wikiPedia states that it's got "Improved battery efficiency". but ill still keep root in mind for when i get more use to the device.
tzuyang said:
Hi when you get such good battery life, could you show us how long your screen's on for?
do you get good reception where you live? i find that seems to drain most of my battery.
Thanks
Click to expand...
Click to collapse
Yes, about 40min to 1hour display on... sometimes more...I will attach a screenshot once I get throughout the whole battery.
Yes, generally good coverage and mostly 3G...I'm on Optus.
My phone has been rooted before, but now it's on stock Rom as an experiment...
I would strongly advise on rooting, it changes the phone completely.
And remove any animation (live wallpapers) those are killing the battery.
Also found one more thing. If you've got Facebook installed it refreshes every hour, i set mine to never refresh, but you can still receive notifications
But i still don't get why the battery drains soo quickly, even on standby.
edit: found one more thing.
uptime and awake time. when i turn the screen off and awake time should stop counting as the phone is locked and im not using any apps, right?? in some cases i've noticed the awake timer still counts.
example: awake time will read 1:52:39, turn the screen off at this point. go back a couple hours later it's been counting as awake the whole time, and has half battery life it did eventhough i haven't touched the device since locking it and turning off the screen.
in some cases the awake timer will not budge when i lock the phone and turn the screen off and still find the same amount of battery life remaining when i come back.
Okay, so.. I have a Samsung Galaxy Exhibit II 4G.
I have it rooted with the root stock from this thread.
With that said, I've had this phone rooted for several months now. Since January or so. Over the course of that time, the phone has run without fault for months. Recently, I've had issues with my battery draining (as well as charging) far more quickly than it used to. I assumed this was an issue with the battery, because there was a slight bulge in it, so I bought a replacement battery that came yesterday. I charged it full (until the phone said it was 100%), from about 5% charge. It took the normal time (as the phone did when it was new) to charge, of just over 2 hours. It died almost completely about 2 1/2 hours later. Currently, I have my phone charging and it's at right around 90%, after just over an hour of charge from 20%. It used to take far longer to both charge, as well as die. What the Hell is going on?
Just a few notes:
This is not the result of heavy usage (for power drain). I say this because even as the phone was idle while I slept, it died on its own accord sometime throughout the night.
My bluetooth, WiFi, and GPS are almost always off, unless I'm using one of them for some purpose, and I haven't used any of those things since the new battery was installed.
There are no applications running in the background, aside from Facebook. I know this because I'm using Advanced Task Killer to kill everything, and it keeps showing Facebook as if it's opening itself for some reason. This is another issue I'm concerned with, so if anyone knows why or how to remedy this, I'd be appreciative of knowing. Otherwise I'm likely to just delete this unnecessary application.
This is not an issue where the phone is reading an incorrect charge over an extended period. It literally is dying and charging faster than normally.
When the phone is rebooted, whether it be through "Restart" (app from Google Play), via the phone Power key, or removal of the battery, the phone drops around 20% battery life when the restart is complete. The absolute reverse happens (it gains 20%) when restarting with the phone plugged into an AC charger.
Is it possible that this has something to do with the root being outdated, or maybe something updated and I'm unaware? I sincerely have no idea what's going on, as this is the first phone I've ever rooted before. I'm sorry for the long post, but I wanted to give as much information as possible.
It sounds like the battery you bought may be defective. Send it back and get a different one.
Yea sounds like you bought a defective battery. Where did you buy it from? Talk to them and see if they'll send a replacement or get another one from elsewhere
Sent from my Nexus 7 using xda app-developers app
I got a refurbished AT&T Galaxy Note 3 about a month or 2 ago. From the very beginning the battery has been awful. On a full charge--which takes at least 6 hours--I can get about 4 hours of regular use (i.e. no games, just web, maybe some maps, email, turning off Wifi & GPS when not in use, lowering the brightness, etc.) and sometimes up to 8 if I don't use it at all. If I play a game or listen to an audiobook, I get maybe 2-3 hours. Even if it's plugged in to the charger, the battery will slowly drain if I'm using it. The phone is also very often really hot.
As suggested on other threads about battery problems, I've downloaded Battery Doctor to help close open apps--and that's given me a tiny bit more time, but nothing substantial. I've also been using GSam to see what the problem might be. 25% is used by the Android Sytem, 22% is used by the screen, 11% by facebook (which I've started force quitting), 8% by the Kernel, 8% by the phone radio, etc.
Nearly everyone says what a great phone this is, but I just find my self seriously limiting how much I use it--which defeats the purpose of even having it.
Any ideas of what's going on? Anything else I should be looking at or trying? Between this and the fact that I can't root (I have KK), I'm about ready to sell it and go back to an iPhone.
Thanks.
conanh said:
I got a refurbished AT&T Galaxy Note 3 about a month or 2 ago. From the very beginning the battery has been awful. On a full charge--which takes at least 6 hours--I can get about 4 hours of regular use (i.e. no games, just web, maybe some maps, email, turning off Wifi & GPS when not in use, lowering the brightness, etc.) and sometimes up to 8 if I don't use it at all. If I play a game or listen to an audiobook, I get maybe 2-3 hours. Even if it's plugged in to the charger, the battery will slowly drain if I'm using it. The phone is also very often really hot.
As suggested on other threads about battery problems, I've downloaded Battery Doctor to help close open apps--and that's given me a tiny bit more time, but nothing substantial. I've also been using GSam to see what the problem might be. 25% is used by the Android Sytem, 22% is used by the screen, 11% by facebook (which I've started force quitting), 8% by the Kernel, 8% by the phone radio, etc.
Nearly everyone says what a great phone this is, but I just find my self seriously limiting how much I use it--which defeats the purpose of even having it.
Any ideas of what's going on? Anything else I should be looking at or trying? Between this and the fact that I can't root (I have KK), I'm about ready to sell it and go back to an iPhone.
Thanks.
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You may have a bad battery, pop the back off and replace it!
First and foremost, try and figure out what might be hogging up all your battery.
Go to System Settings -> General Tab -> Battery
Look at this list of apps that are eating your battery up. The top 3 are usually 'Android System', 'Android OS', and 'Screen', depending on your current usage (unless you have been loving up a game or other resource intensive app recently, in which case it will be up top). If you see an app that seems to be eating away at it constantly, even when you aren't usuing it, try uninstalling it.
You might also have a problem with wake lock (where an app, or apps keeps your phone from going into its deep sleep). If your phone is rooted you can get the wake lock detector from the app store and use it to figure out what is causing the problem.
If its a system app that casuing wake lock, or just eating through battery like there is no tomorrow, it might be a known bug someone can help you with.
Also a thing to consider is the health of the battery. You say its a refurbished phone, who knows what that battery has been through (if its not a new one, no idea if they do that for refurbs). Its not a cheap option, but if all else fails getting a new battery might be the way to go. Also if no else fails there is as they say the nuclear option, as in doing a good factory reset once or twice.
Hope all that helps
conanh said:
I got a refurbished AT&T Galaxy Note 3 about a month or 2 ago. From the very beginning the battery has been awful. On a full charge--which takes at least 6 hours--I can get about 4 hours of regular use (i.e. no games, just web, maybe some maps, email, turning off Wifi & GPS when not in use, lowering the brightness, etc.) and sometimes up to 8 if I don't use it at all. If I play a game or listen to an audiobook, I get maybe 2-3 hours. Even if it's plugged in to the charger, the battery will slowly drain if I'm using it. The phone is also very often really hot.
As suggested on other threads about battery problems, I've downloaded Battery Doctor to help close open apps--and that's given me a tiny bit more time, but nothing substantial. I've also been using GSam to see what the problem might be. 25% is used by the Android Sytem, 22% is used by the screen, 11% by facebook (which I've started force quitting), 8% by the Kernel, 8% by the phone radio, etc.
Nearly everyone says what a great phone this is, but I just find my self seriously limiting how much I use it--which defeats the purpose of even having it.
Any ideas of what's going on? Anything else I should be looking at or trying? Between this and the fact that I can't root (I have KK), I'm about ready to sell it and go back to an iPhone.
Thanks.
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Battery drain on Kitkat is a common problem, but that is ridiculous. Sounds like to me that you have a messed up battery. You should be able to call Att and have them send you out a new battery. Or Samsung might have to send you out one. I don't know who, but the battery should be covered under the warranty of the phone.
EDIT : Also, check if the battery has any bumps, dents, etc.
Might try turning off location services as well
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