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Hey guys and girls,
I got my brand new X1i on an O2 contract today, ordered through the internet.
However, when switching it on, the first thing that stands out is the screen isn't all black. The upper right hand corner fades to like a dull greeny tinge as if its under pressure or something.
After fiddling around with it, it seems to be the backlight as in bright light, the colours all look fine and black is black. This is also the cause if the backlight is put at it's dullest, but it's most noticable when its at it's brightest.
Is this a issue with all Xperias or just mine?
And is this serious and worth contacting O2 about or will it be okay?
BUMP.
Could anyone tell me simply if this is a common problem, if not, I'll ring O2 now.
A quick reply would be nice
I haven't seen it before and I haven't seen it reported before. If you think it looks out of the ordinary, too much to leave it be, you should indeed phone O2.
Cheers, I shall call now
Post a picture so we can compare and lets us know how it turned out, mkay? =]
Heres the best photos I can snap.
The first two don't really show it well, but the third is the best.
Trust me, when you first switch it on and the Sony Ericsson logo appears, the whole screen is black and that corner fades to that dull green colour. It stands out quite a bit, it's also noticable on the Panels screen.
If you have a dark photo showing, it can affect the colours on that too.
For such a pricey phone, I expect it to be flush black across the screen.
(They're big, so I left them as links. I left them big to show the detail)
Photo 1
Photo 2
Photo 3
I just got off the phone to O2, they get the phone from a third-party so I am expecting an email from them. The woman on the other end said, most likely they will swap it for a new handset at the door, or take it for repairs....but it will say in the email.
Ah, classic case of backlight bleeding. Send it back and you'll get a new one.
Well, hopefully, before next week is out I shall. Just waiting for that elusive email, they said I should have received it by Monday.
Thank you for you're help, I appreciate it
There was a thread on this, some have it too.
I have it as well, black light bleeding. I dont really mind it much since I rarely notice it.
Ive decided to leave it alone since my X1 is unlocked and it'd be a massive hassle to send it away to SE.
I'm pretty sure its common. Even high end LCD TVs have the problem sometimes.
I had it on my first x1 (which I dropped and got a new through insurance), and I've also got it on my new x1.
However, I barely notice it, so I'm okay with it
I wouldn't mind so much if it was white but its a green colour, thats more annoying.
It's gonna get sorted anyway, most likely, they'll swap it at the door for a new one.
I was looking for information about the SPB mobile shell and found this thread.
I also have this issue with the top right corner of the screen, especially when I switch the phone on (on the black startup screen with "experia" written in white).
After startup, I don't really notice the issue since this area of the screen is almost never black (except when switching panels and sometimes when watching videos, but it's hardly noticeable). I'm now wondering if I should return it or not, I got the phone on tuesday and already had to do a hard reset (and reinstall everything I had just installed before) because I couldn't send or receive text messages! I really hope this won't get any worse...
(My phone is a french version, and my carrier is SFR)
Ive had the same issue w/ one...i just returned to BestBuy yesterday and now the replacement is also doing this as well...1 day later
Me too, bugging me like crazy, but seems to be quite common.
- Anthony
Mine has it too but its really not a big deal. I've only noticed it on bootup.
Yeah, don't mind it on startup - who watches it start up?
But I notice it when using the camera (in the black border) and
when switching panels, that's where it's annoying.
- Anthony
yeaa, i got the same problem too. Went over to the sony ericsson centre and they don't have a clue what it was. They said they'll look into it, and thats it. No replacement.
Not happy
i live in indonesia by the way..
Mine too has the issue. Both upper corners are bleeding greenish. It's obvious when the screen is black, not only on start-up, all the time. For example, look at it when playing a movie trailer with really black scenes, it's there.
It has to do with the pixels, not the back-lighting, from what I understand of TFT functionality.
Remember the dead pixels issue on TFT screens? Well, the dead pixel means the transistor of at least one color out of the 3 (RGB) is dead, either locked closed or locked open (anyway, not being able to modulate the light intensity of the subpixel color), so the color is either missing or present at a fixed value, the overall color of the pixel not being the required one. In this case is an issue of mismatch of transistor parameters.
The GREEN pixels do not close completely to block the light. Being a progressive issue from one area to another, it's clear that the thin film transistors are progressively mismatched by the process errors. This is process error in the TFT technology (I work in microelectronics). The process masks can get errors (not the case here), or the masks are ok but the etching process is not properly adjusted. In my Xperia the bleeding gets progressive towards the corner, having a starting point like a center from where it spreads. That is because the etching involves chemicals and liquid flow to spread and cleanse those chemicals. My opinion is that the flow in the case of this particular TFT screen model is from the bottom to the upper side, where the upper corners are the bleeding areas for the chemicals and the effectiveness of cleansing is lower, combined with surface tension of the liquids. The transistors get progressively mismatched in parameters (beta factor) and since they all get driven with the same signal, they block the light less than the good ones. Nothing to do about it. Theoretically it might be possible to map out those pixels and provide a corrected voltage for the mismatched transistors (correction table in the GPU DAC ROM), but this is like tooth extraction through the ass hole (or replacing the spark plugs through the exhaust pipe). It's simpler to just get the ****ing screen right. Sorry guys, we are out of luck here. It seems the 800x480 3inch TFT's are not yet top quality, or at least the ones used by SE. I'm really frustrated that the manufacturer used a cheaper screen in a 600-800$ product. This is how a company can loose customers and get the image crumpled.
Hello friends! This forum has been of great help to me and my device for a very long time. Appreciate all the help and guides provided here for the not so tech savvy people like me.
Just wanted to check for an opinion from you guys here. I have been having this ghosting problem on my i9000 where on a clear white screen, there is a fixed ghost image (or whatever you call it) of the pattern lock screen hard on embedded.
This is only visible on a clear white background. I have enquired in the local shops here (in Malaysia) but they all seem to suggest changing the screen and the digitizer but cannot prove that it will work and I would have spend more if the problem isn't fixed.
There are 2 links of the problem I mentioned here and I appreciate any suggestion from you forumers as to what would have gone wrong and the most probable component that needs to be changed as I believe people here would have seen more occurrences like these compared to the local stores here. FYI, the warranty period of my phone has already expired as it is a 1 and a half year old set. Thank you very much in advance!
p/s: i would love to add an image link of the problem but due to being a new user, i am unable to show this problem to you.
could you please upload those images on upload sites
The link are as below
i102.photobucket.com/albums/m96/underzoom/b.jpg
i102.photobucket.com/albums/m96/underzoom/a-1.jpg
I have the same, but less visible.
It's one of disadvantages of OLED screens - screen degradation. The more particular pixel is used, the darker it becomes.
In our example - previous owner left phone with lockscreen visible and long timeout set for very many times.
Only way to get rid of it is OLED screen replacement, warranty is not covering the screen degradation. Remember that the screen is integrated with digitizer.
I haven't seen people talk about screen issues in a long time. Is this finally resolved?
what screen issue? no issues with the screen here, and i got mine in november.
I had a screen issue where half the screen tint was yellower than the other half. I held off on an RMA. It corrected itself overtime. 64GB Midnight Blue direct from Motorola.
I don't doubt that there were screen issues and I'm sure some owners did have significant problems, but my take on the whole "screen issue" topic was that it was exaggerated. I ordered my device (64GB MB) in December and got it in January and have had no screen issues. AMOLED screens are prone to burn in/image retention, and people are more likely to post if they have a problem rather than no problems. When people need a completely grey screen to notice retention/burn in to complain about they are just looking for something to complain about.
I had the screen issue where 1/2 my screen would freeze. My RMA has been fine and I received it back in December.
Pilz said:
I had the screen issue where 1/2 my screen would freeze. My RMA has been fine and I received it back in December.
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Click to collapse
Friend of mine had the same issue couple times but then it stopped and now is working fine.
Did someone figure out what was the problem?
Just bought my nexus on Saturday and I am experiencing this issue. What's the likelihood of it being just a software issue? Don't want to exchange it if there's a software fix.
From reading past threads, I know of three 'screen' issues.
1. pink/salmon coloring on low brightness
2. split screen jumbling/distortion
3. burn in/image retention
My phone was manufactured 1/15/2015.
Specifically ordered from tmobile, so midnight blue.
1. I don't have any pinking/salmon tint on lowest brightness. I use the lowest brightness by default and I have looked at a pure white background. This is certainly a more subjective issue.
2. I don't have the split screen bull**** I've seen. That's clearly broken and a hardware issue so send it back for an RMA.
3. Remains to be seen on my phone. I went ahead and disabled the softkeys, and added pie control just in case. I don't think this is 'fixable'.
I have noticed that the pink/salmon coloring on lowest setting varies from one rom to the other. No issues on stock, or stock based Roms. Definitely see it on anything I've flashed that was AOSP built or CM.
Just my experience.
I got my 64gb Midnight Blue yesterday and I've noticed some fine vertical and horizontal lines on the screen.
Its especially visible on white/grey or solid colour images. When scrolling a webpage the contents move but the lines stay stationary. I have a very similar issue as whats shown in this video:
https://www.youtube.com/watch?v=z9jKKzB4NUQ
daisun said:
I got my 64gb Midnight Blue yesterday and I've noticed some fine vertical and horizontal lines on the screen.
Its especially visible on white/grey or solid colour images. When scrolling a webpage the contents move but the lines stay stationary. I have a very similar issue as whats shown in this video:
https://www.youtube.com/watch?v=z9jKKzB4NUQ
Click to expand...
Click to collapse
Sadly a by product of AMOLED. I've seen this issue a lot worse on older phones like the early Galaxy S'.
You can probably try to get an RMA, but I suspect that this issue is going to be present in some mild way on most devices.
Hi guys! Lately I've been noticing an extreme bleeding of light through the bottom center of the lcd panel anytime I press or even lightly tap on it. I had this issue ever since i got it but just forgot about it since then (it's mostly visible on dark/colored colors and I've had a mostly white theme since then) Now though, I've changed to a darker theme and i can't help but notice the bleeding getting worse. I was wondering whether any of you guys have this problem and if so has it gotten any worse or stayed put? I'm okay with it how it is if it doesn't spread any farther but I'm weary of using motorola's rma process, which brings my to my next question; which is how the experience with this has been?, I've seen old horror stories where motorola losses the phone or out right refuses to repair the device for whatever reason and then denies a shipment back, this was old though so I want recent experiences from it. thank you!
Note, the bleeding is exactly the same as if you were to press any old laptop screen with pressure., and it would have the wild color shift and bleeding.
I've bought an Xperia Z3+ two months ago, recently, I've discovered a certain bright spot on its screen, it's particularly available in white and bright backgrounds, it's less noticeable in black backgrounds, and not at all noticeable in non-solid backgrounds.
I know that it's a hardware issue, but the warranty here is a joke, and I don't want to pay for a new screen for such a small issue.
But on the other hand, once I noticed it, it's all I could see in the mobile, and it removes the whole premium feel in it.
I've manually removed the back cover and there's no issue in the battery that would make it press towards the screen and cause such issue.
I was wondering if there's any manual fix for it? I know that it's a light diffusing layer problem, mostly caused by a certain pressure, but is there a way to make it normal again? A certain pressure in an opposite way, or heat, or suction from behind, etc.
Here's a picture that indicates the issue "It's more visible and annoying in real life"
I have the exact same problem at the very same position as you point. My country does not support officially the Z3+ and so the cost is really high. I searched enough on the internet and i think it is where the vibration is but i cannot confirm it. I also see it all the time because i simply know it is right there. At my case, there are other 2 spots but not seen so easy.
I only hope not to get bigger. I wish i knew what caused this so to be carefull (such as sun exposure or something else - although i am REALLY careful as a person with my mobile phones). I cannot help you and i got really dissapointed after my long search on the web so i will have to live with that. It is hardware problem as i really tried everything to find out that.
Hope someone has any solution. It is not only on our phone but to others too. I hope the post won't get lost after some days!
AntwnisGr said:
I have the exact same problem at the very same position as you point.
Click to expand...
Click to collapse
That's so weird, I thought it was caused by an anonymous fall that I wasn't aware of, the other point is barely noticeable but it's at the top left.
Also, my upper speakers started to produce mixed loud and faint sounds when i play something whike the volume is below 25%.
It's winter, and I usually text near heatrrs, which made me think that the speakers problem was caused by the heater and the screen problem was caused by a particular fall.
Since the warranty is useless I've manually disassembled the phone and there's nothing behind that spot of screen except battery, the vibrator is way below the navkeys, there's no screen on the other side of it, which actually seems to prove that our spots are similar by coincidence, because there's no pressure on the other side except for battery, and I highly doubt yours is faulty, because mine isn't.
My z3+ single sim also has the spot at the same place, but it isnt that noticable since i use auto brightness, really weird, i thought because maybe of accidental high press when the phone was in my pocket.Anyway, I'll switch to XZ premium in december, that sh*t is dope
On the top left corner i have too! So it is not a coincidence. Something is there that you couldn't see when you opened it. I only hope it doens't get worse..
I have it too not only there also in the right bottom corner and a line of 1 centimeters like 1 inch bow in the left upper corner one day was not in there and to the other plaff they appear
Sent from my E6533 using XDA-Developers Legacy app
Now that multiple people have it, I started to suspect that there's actually something.
I might open if again when I can't live with it anymore, but for now I'll try to enjoy it as it's new, and hopefully won't get worse.
I have a z3 and z4 that also have these white spots..no way to fix. look up tv lcd problems your not gonna be able to fix....it gonna keep me from buying anymore sonys till they switch to oled.
I have the same problem in the same position and it was happen after a warranty repair.... Sony didn't have noticed it....