Database Develop

Data disconnects

Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.

the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?

abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.

Actually it was "juicedefender" that disabled data.. Got it back
Sent from my DROID BIONIC using XDA App

I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has

The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..

Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.

I just turn Airplane mode on and off.

From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.

jwthompson said:
I just turn Airplane mode on and off.
Click to expand...
Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
Sent from my DROID BIONIC using xda premium

I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.

Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
Click to expand...
Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.

Not getting LTE anymore...

So, it seems my Bionic has serious issues connecting to LTE. When I first got it, I got 4G all the time, without issue. Then after about a week, it started only connecting to 3G even though I had LTE enabled and I know it is in my area. Around the same time I started having battery issues where it would drain in about half a day when mostly idle. At this point I had done very little to the phone, hadn't rooted, and only installed a handful of apps. Well, when unleashed 1.3 came out, I decided to root and flash that to see if it would fix my issues. On first bootup, I only had 3G still, so I rebooted, and finally, I had 4G LTE back! Well, I stupidly decided to install LTE Switch and turn off 4G when I wasn't using it. The problem is, now when I turn LTE back on, it only connects to 3G again. Hasn't connected to 4G again since that first day when 1.3 was released. Rooting and calibrating my battery has fixed the battery issue for the most part, but I still feel like my battery doesn't last as long as it used to or as long as others on the forum claim. I am unsure if I got a lemon (I didn't buy on release day but a little less than a week after), especially because I have had ZERO random reboots or other problems. Phone runs buttery smooth except for the 3G only and subpar battery life... Any ideas? Anyone have the stock modems that I can flash to see if that fixes things?

Time to FXZ
Sent from my DROID BIONIC using xda premium

My battery sucks too but at least I got lte
Sent from my DROID BIONIC using XDA Premium App

mistawolfe said:
Time to FXZ
Click to expand...
Click to collapse
Did a full restore of the Stock FXZ and LTE is working again. Just installed Unleashed 1.3 and still getting 4G. Hopefully it stays that way. Thanks mistawolfe.

lte is like the best out, right?

Having the same issues at times. rebooting fixes it. But it is annoying.
Sent from my DROID BIONIC using XDA App

shiphtfour said:
Did a full restore of the Stock FXZ and LTE is working again. Just installed Unleashed 1.3 and still getting 4G. Hopefully it stays that way. Thanks mistawolfe.
Click to expand...
Click to collapse
No prob
Sent from my DROID BIONIC using xda premium

Next time it happens, open your dialer, dial *#*#INFO#*#* and select phone info, scroll down, and click turn radio off, then click it again to turn it back on. It doesn't solve the problem, but might save you a reboot or reflash.
Careful what you mess with in that menu, I'm not sure what everything does.
Swyped from my Droid Bionic, unless I was in landscape, in which case I Swiftkeyed the hell out of it.

Anyone been able to get a different phone from Verizon for data/signal issues?

I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium

Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.

stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
Click to expand...
Click to collapse
I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
Sent from my DROID BIONIC using xda premium

I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC

Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
Sent from my DROID BIONIC using Tapatalk

nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I bought mine from best buy lol..
Sent from my DROID BIONIC using xda premium

Verizon told me they started rolling the update dec 1st in batches..
Sent from my DROID BIONIC using xda premium

I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...

mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
Click to expand...
Click to collapse
If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.

Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer

Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium

This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.

CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
Click to expand...
Click to collapse
Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.

Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App

justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
Sent from my ADR6400L using XDA App

Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App

I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
Sent from my DROID BIONIC using XDA App

Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
Click to expand...
Click to collapse
Can any confirm this? Anyone get it?

Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
Sent from my DROID BIONIC using Tapatalk

cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
Click to expand...
Click to collapse
what's the "SPC password"?
thanks

Data Dropping Issues. Maybe blaming on Revo is Pre-Mature???

Ok, I've come across a couple of posts here relating to Data Dropping issues and Blaming them on the Revo... Don't give up on your Revo just yet, especially if your issues have been ongoing for the past 3-4 days.
For the past few days I've been playing around with a couple of HTC Thunderbolts to see if having all the custom ROMs were worth anything. (Revo Lacks them aside from MT's awesome efforts!).
Well, I thought the HTC's were having Data Dropping issues. Going back and forth from the Thunderbolts to the Revo, it was really weird on the timing. What a lot of people don't know is that Verizon has been having a lot of Data issue the past few days. I hope that you haven't been having those issue and thinking it's your phone and it's really Verizon.
It seemed that anytime I would begin to access the Internet, via my phone, tether, or whatever else means from the Phone's data, the data would drop out and take a while to come back in. Having 3qty HTC Thunderbolts (got crazy deals on them) and my Revo, I was able to pinpoint the DATA Issues being with Verizon and NOT the phones, including my Revo. All 4 phones having issues??? I don't think so. It's Verizon!!!!
So, take this as a warning. You aren't going to hear about every time Verizon has an outage. They will hide that information because it's bad PR. It's always good to have another phone around you can slip your SIM Card into and see if that one is having issues also.
I just wanted to make note of that because the timing was the worst it could be. the past few days I was going nuts trying to find a ROM that was cool and worked without issues. Kept having Data Drops. One ROM seemed to 'slow' that down, but think it was just timing.
Anytime you have these 'Data Drops', go to your local Verizon store and 'play with the demo phones'!!! This will also give you hands on insight if the data on your phone is an issue or if it's Verizon.
Believe me, the past 3 days, it's been all over the place. So far today, I've had strong reliable signal. I rely on my Data connection, even paying for the HotSpot service. So, when Data is out, I'm not on the net. (unless I can find a local Open router, lol)..
Hope this information helps.
OH, and BTW.. Although the HTC Thunderbolt had some nice ROMs, FM Radio built in, and ability to switch 3g/4g on the fly (no reboots), I still love the Revo wayyyy better. Especially with the work MT has done. (Although, MT, I may have to get back at you with the USB Tethering with 2.0... Would FC Settings when activating. Gotta check thread for anything already said and fixed first. )
-Cybie
EDIT: By Pre-Mature, one both ends of the spectrum. Those getting rid of Revo's for Data Drops, and for me to jump in with this post??? What your thoughts everyone? Am I on to something, or Revo's suddenly taking a dive in the Data connection world???

I've had this issue since I got the revolution. After Verizon sent me a replacement revo , it had the same issues so I flashed gingervolt 1.3 on it. I don't know if it was timing or just the rom but the data connection was much better. It very rarely dropped data connection. The last couple days seem to have been worse though , and I flashed gv2.0 right before it started doing it again.
Sent from my VS910 4G using XDA

Unfortunately my issue has been since I got my phone too. I just got tired of it lol.
Sent from my VS910 4G using XDA

I never had the issue until I went out to eat one night. I tried calling a Co worker, data was there, but the second I dialed out: nothing. I lost all data and connectivity. I tried switching over to 4g and that was a bust too,I was not in a 4g area. Knowing my phone kicks ass, I knew that could not be the issue, so I figured it was the density of the building our it was a bad tower. I walked outside and my phone worked fine. With phones relying on so many things to function it's hard to automatically blame the phone. Yesterday tune in was being dumb for me, but I figured it was just the app itself.
Sent from my VS910 4G using xda premium

If its on cdma network it wont have data and call connection at the same time. If its on 4g it can tho
Sent from my VS910 4G using XDA

Reception?

So, one thing that grabbed my interest was the mention of dual antennas, etc for the Moto X. I'm a Verizon customer, and reception in my area is spotty, at best...so I'd put reception as the most important spec I can look for in a phone...but reviewers NEVER speak to reception in their reviews...which I find frustrating.
Has anyone heard anything, or experienced anything, as far as that goes? I have a GS3 right now...and on TW it's ok...but I'd like something more...
Anyway,
Thanks!
damon

Not sure about dual antennas but Motorola has always had better radios than Samsung. One reason I cant wait to get back into a MOTO device.

I always found HTC radios and GPS to be very strong. I wonder how Motorola compares.

tgerbracht said:
I always found HTC radios and GPS to be very strong. I wonder how Motorola compares.
Click to expand...
Click to collapse
I have an HTC ONE S I bought used a few months ago. Last weekend I got the first real test of it's reception when on vacation up North. My girlfriend's Iphone4s and my sisters GS3 are all on the same HSPA network (Telus/Bell). Inside the cottage the Galaxy S3 had absolutely no reception at all at any time. The One S and IP4S were both about equal having times of no service and times of 1-2 bars depending on where we sat the phone. They both went from 3g to H+ back and forth and could both just barely load webpages and facebook and send/receive text messages.
Previously I've had the Desire HD and Nexus One both of which I didn't have a problem with reception. I also tried a Desire Z but sold it, it had horrible reception and I didn't like the keyboard/feel of it.
I've yet to have a Motorola smartphone but hope that will change eventually.

Poor Reception
I have a Moto X on Verizon & also one on AT&T. I have found that both of them do not get very good reception. I live in a high signal area for both Carriers. When I talk on the X people always say they can't hear me good & that I am breaking up. I have not had this problem with other phones in my home area. I love the phone but can not keep it because the reception is sub-par. Motorola phones use to always have good reception but since Google bought the handset division I can only assume they changed something?

celnut said:
I have a Moto X on Verizon & also one on AT&T. I have found that both of them do not get very good reception. I live in a high signal area for both Carriers. When I talk on the X people always say they can't hear me good & that I am breaking up. I have not had this problem with other phones in my home area. I love the phone but can not keep it because the reception is sub-par. Motorola phones use to always have good reception but since Google bought the handset division I can only assume they changed something?
Click to expand...
Click to collapse
Not sure if trolling. This phone has the most awesome reception of any I've used and I've used a many.
Sent from my XT1055 using xda app-developers app

I just traded the Droid Maxx in for the Moto X and I just got off a call where I was told I was breaking up and she couldn't hear me. I didn't have that problem with the maxx. I also noticed every time I restart the phone it takes a long time for the Sim card to get recognized. I'm not sure what's up but if it keeps it up I will have to see what Verizon says.
Sent from my XT1060 using XDA Premium 4 mobile app

eVoLpaNda said:
I just traded the Droid Maxx in for the Moto X and I just got off a call where I was told I was breaking up and she couldn't hear me. I didn't have that problem with the maxx. I also noticed every time I restart the phone it takes a long time for the Sim card to get recognized. I'm not sure what's up but if it keeps it up I will have to see what Verizon says.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I've noticed that it doesn't detect the SIM right away. My Gnex never had that issue.
So either it's a permanent thing, or new code will fix it.

The radio is awesome... I get two bars of 4g at work and home now where I used to get 0 bars...
The GPS seems good... Locks faster then any phone I've used before.

I live three blocks from ATT HQ and my Vivid had crap reception but it's pretty good with X

n82k said:
Not sure if trolling. This phone has the most awesome reception of any I've used and I've used a many.
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Click to collapse
not sure if trolling? you've used "many"? for serious, don't be that guy...

I just got the Moto X from Bestbuy yesterday and already have had many people tell me I'm breaking up. This really blows. Is this fixable with a firmware update.
Sent from my XT1060 using xda app-developers app

trevoc1 said:
I just got the Moto X from Bestbuy yesterday and already have had many people tell me I'm breaking up. This really blows. Is this fixable with a firmware update.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
Idk man but I just got off the phone with my girl and she constantly kept telling me I was breaking up. I went to Verizon today and they swapped my sim but that didn't seem to work.
Sent from my XT1060 using XDA Premium 4 mobile app
---------- Post added at 09:05 AM ---------- Previous post was at 09:03 AM ----------
Weird thing is I had full bars of LTE and she was still saying I was breaking up. I hope this can be fixed because besides that issue I really love this phone. Even more than the HTC One that I had.
Sent from my XT1060 using XDA Premium 4 mobile app

I'm thinking about picking up the phone today. Is it really a good phone because I want to move to Android permanently as my daily driver. I use a Note 2 for business.
Sent from my SCH-I605 using xda app-developers app

rman18 said:
The radio is awesome... I get two bars of 4g at work and home now where I used to get 0 bars...
The GPS seems good... Locks faster then any phone I've used before.
Click to expand...
Click to collapse
I live in North NJ and previously had a VZW Galaxy Nexus that would regularly cut out during the same stretch of my daily commute to/from work. It would go to 0 bars of 4G/3G and maybe pickup a little 1X. On my VZW Moto X, I now see 2 bars of 4G over that same stretch. So far, I've noticed better reception.
I can't comment on the GPS just yet as I haven't really user that.

I have had this same problem on att it's something with the mic on the phone because it would work fine on bluetooth and with a headset. I have gotten a replacement phone and have not had the problem since but am watching it closely.
Sent from my XT1058 using Tapatalk 4

Happening again on my replacement phone. Ugggh it's annoy now I feel like all calls are compromised.
Sent from my XT1058 using Tapatalk 4

luckydwg said:
Happening again on my replacement phone. Ugggh it's annoy now I feel like all calls are compromised.
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
I've been deciding whether or not to switch to the moto x from my HTC One and it seems like the poor call quality is quite common.
http://forums.androidcentral.com/moto-x/312820-voice-cutting-out-other-end-call.html
Seems like it has something to do with the noise cancellation.

Hm, so, but i dont know, how i can help you.