I have a few Exchange corporate accounts on my phone. After I set them up I went and set both to Data Push. After some time I noticed I wasn't getting my emails so I checked email settings and found that both accounts were now listed under Fetch.
Can people with Exchange acounts set to push please verify if your accounts are reverting to Fetch or does your accounts stay on data push?
Also, please mention if you cannot select data Push for an exchange account.
I have an open case with moto engineers so feedback would be appreciated.
Jeff
It seems it reverts to fetch when it loses its connection with the exchange server, which occurs during wifi/cell network handoffs, or even 3G/4G handoffs. Seems like a pretty stupid bug to me.
Related
Having a few problems with email. I can't find any way of managing email accounts in WM6. I am currently trying to sync with my companies exchange server. I have all the details I need but when I try to add an email address via Start > Messages > Messaing > New Email account" I get stuck.
It asks me for my email address. I uncheck the 'find settings on the internet' box thing. It then asks for my name and pop3/imap4 server address. I assume this is trying to setup the wrong type of email as I was expecting to be able to select 'Exchange Server' but I am not getting the option to do so.
Am i doing something retarded?
Thanks
Jon
To connect to exchange server directly you go to active sync on your device and "Configure Server"
Don't know what your doing but for me it works fine.
Exchange for skool mail.
Pop3 for Mobile private website mail.
Outlook sync for Private website mail.
It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
Also, is there a way of managing the email accounts in WM6 as I want to delete a couple of test accounts I have been playing with and cant seem to find out how to get rid of them.
Thanks
Jon
Open an email or SMS account.
Tap Menu, Tools, Options.
That takes you to a screen where you can add or delete accounts as well as change connection settings for them.
m1ddy said:
It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
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Click to collapse
You can only sync with one exchange server.
Think I have most things sorted now. The only issue I cannot resolve is I am not being alerted when a mail arrives in my live messenger account. I get the alert when it lands in the inbox but am not being alerted if one of my message rules sends it to one of my custom folders.
all my emails just disappeared when i sent an email today???? even the ones i have not read. the only emails that are still there are sent items??? does anyone else have this problem? gmail has been working fine for about a month and half since i got my tilt.
the emails are still saved when i use my pc and go to gmail. i got a smartphone cause i need mobile email. this really defeats the purpose.
sorry if this is a duplicate topic. but if someone can help me out that would be great. -BILL
By default, I believe your last 3 days worth of email is stored on the phone. Perhaps the email was older then 3 days. You can change that in the email setup. Hope this helps.
Gmail works much better as imap versus pop3
I was having some strange problems with gmail when I initially set it up on my Tilt. By default, when you setup a new gmail account, the wizard sets it up as a pop3 account. This is how I had mine setup at first, and it worked inconsistently.
I then set it up again, but this time manually configured the account, selecting imap as account type. You may need to check the setup of your gmail account on a pc to verify that imap is enabled. It will also give you the settings that you need to configure the Tilt.
Since setting this account up as in imap type, it has been extremely reliable.
I have a Motorola Droid Turbo. When I delete an email on the cell phone, it also deletes that same email on my server. When I manually installed the email program I selected NEVER on deleting emails on server - automatic installation did not even give us that option. When I delete on the cell phone for a few minutes it is not deleted off the server, but after a few minutes the same email that was deleted on the Droid Turbo is also deleted on the server. I have MSN as my email provider. I have talked with Motorola, Verizon, MSN, Microsoft and they each say it's the other person's fault. How can I correct this situation. I also installed Outlook.com for my email and got same results as the original email provider. I did not have this problem with my Motorola Bionic cell phone. Any help would be appreciated. Thank you.
Did you set your email up as a POP3 or IMAP account?
^^^^^ Sounds like the phone is connecting to the server via POP3. The phone then downloads the email and deletes it from the server.
Try deleting the email account from the phone and set it back up. Only this time set it up manually and be sure to use IMAP.
This is not a result of the phone, from my personal experience and fixing other's phones (work).
Why wouldn't you want it to sync on the server? In this day and age, if the email provider doesn't offer exchange....I'm not using it.
I've had customers in the past that are 'older,' got into emails with their aol email address and never changed off of it. I told them to try a gmail or something and just let the AOL forward to it. They loved it would begin updating everyone with their new email address. Resolves any issues with having to sync up their phone to their outlook and what not.
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
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Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
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Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
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Click to collapse
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
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Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!
Try to reboot your phone maybe
We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.
Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.
Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!
Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
yasirrfc said:
Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
Click to expand...
Click to collapse
k9mail is best option.
And I suspect that complaint of "only push" is targeting k9mail (since the rest of your complaints definitely don't apply), so I will say that you CAN set it to be exclusively manual. Its in Account Settings --> Fetching Mail --> Push folders, set it to "none". Also so it NEVER checks unless you tell it to, set Poll folders also to "none".
Edit: This should give you a hint;
https://bugzilla.mozilla.org/show_bug.cgi?id=159420
Seems that MS does NOT implement the "Trash" directory in their IMAP structure. That means that any attempt to delete a message via an IMAP client will perform the deletion locally, then issue a MOVE command to move the message from INBOX to Trash on the server, and since the "Trash" directory doesn't exist, the MOVE fails on the server and the message remains in the INBOX.
Solution: in k9mail account settings --> folders, scroll down to "Trash folder", and select "Deleted Items".
Strephon Alkhalikoi said:
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
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Click to collapse
Actually, I meant deleting it twice from the Gmail app. So for instance, I get an email and delete it in Gmail by swiping. After several seconds, I'll get a notification or receiving that same email. And then I have to delete it again in the Gmail app.
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Strephon Alkhalikoi said:
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
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Click to collapse
No. IMAP *can't* cause this unless there is either a protocol failure OR a configuration error.
How do you resolve the OP's problem then?
Strephon Alkhalikoi said:
How do you resolve the OP's problem then?
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I've actually setup my account with exchange activesync on the Gmail app. Entered the manual settings for setting up the Exchange account and now the Gmail app seems okay. Although, it's sending emails only from my outlook alias and not the orignal email ID, but that's not an issue at the moment.