Database Develop

Nook Color $139.98

Daily Steals has Nook Color for $134.99 + $4.99 shipping. I have not purchased
from them but the cheapest I have seen for the Nook Color.

You beat me to it!
I had posted this a little bit ago in the "members found deals" of the market place.
I've ordered from dailysteals before with no issues!!
The link is http://www.dailysteals.com/?utm_sou...1_Tuesday_5_Deals_10_17_2011&utm_medium=email

I thought i was going to break the news... maybe next time.

Yep, the time to sell my NC was 2 months ago

Beat me too. Got my 3rd from them 2 weeks ago for $149! Took my son to B and N to get a gel case.. still $250. Amazing. She did hint that there would be a price change in a few weeks.

This nook color offer says "90 day warranty". The one I ordered 2 weeks ago from steals said "1 year warranty". Why the change or just a misprint?

B and N brought down the refurb ones on EBay to 149$ free shipping...
Daily steals says:
What You Get:
Barnes & Noble NOOK Color
Factory Refurbished
1 Year Warranty

Ridiculously good deal. Almost as good as the BlackBerry Playbook I got for $100 last week lol.
For that price, I'm tempted to get a second nook.
Sent from my NookColor using xda premium

Thats not a bad price but what I paid for mine is the kill all of deals....
Ready....?
$36.48 damn I love working at a store that purchases walmart.com returns for dirt cheap lol
Sent from my NOOKcolor using XDA App

SCrid2000 said:
Ridiculously good deal. Almost as good as the BlackBerry Playbook I got for $100 last week lol.
For that price, I'm tempted to get a second nook.
Sent from my NookColor using xda premium
Click to expand...
Click to collapse
Playbook? Where from?

Stay away from DailySteals!!!
I ordered a NC on Sept 30.
Oct 6 showed a UPS tracking number.
No updates since then.
Last communication (after several e-mails) I had was on Sunday Oct 16 that they were "looking into it".
Nada since then. They don't answer their phones. E-mails get an auto response claiming they will respond within 1-2 business days, then nothing. Absolutely the WORST customer "service" I have ever encountered!

i bought one from them a week ago for 167 crap...

Yeah, dailysteals shipping is ridiculously slow, took like 2.5 weeks to receive mine. And you can't cancel it once it ships.

Not exactly a daily steals fanboy, but I bought my NC from them. It took a couple of weeks to get it...but no drama. Rooted it with CM7 and 15 minutes later...good to go. Had to alter the build.prop for Netflix. Everything good so far.
Sent from my Nexus S using xda premium

They *finally* admitted that mine was "lost in transit" and will refund my money.

I got my wife and I's last night. I have her running CM7 off of microSD card, and I installed to internal memory. Everything went smoothly and the performance of both is great. Both overclocked to 1.2 Ghz.

Got in on the deal, received mine last evening... haven't had time to hack it properly yet, but guess what's going to happen when I get home tonight?
And yes, they took 8 days to ship, and it was another 4 or so in transit.

DailySteals is a bloody nightmare. Took forever to ship, and then to the wrong
address (not even the right state).
They do not answer their emails unless you start a paypal claim which I have, since
it has been over 2 weeks, and there is no chance I will ever receive it.

After all the hassle with Daily Steals (they actually *did* process the refund), I finally got around to ordering one for $139 with free shipping from buy.com. Ordered yesterday; UPS tracking shows delivery tomorrow.

Buy.com has them for $139 and free shipping
http://www.buy.com/prod/nook-color-by-barnes-noble-wifi-ereader/221376447.html

So I requested an exchange from the PS...

Anyone else in the same boat? Have you gotten the email from the escalation team yet? If so, how long did it take for them to contact you?
I am still waiting for the email the rep on the phone told me about last night. I explained that my speaker is too low compared to my GFs N7 and he mentioned a lot of people were complaining about this with the 16GB versions (go figure). He said that they'll ship me a new one and will send packaging labels to return this one. He said I should expect an email from Google some time this week and after that they'll send me the replacement with 1-day shipping. Is this accurate?
At least I can play around with the N7 for the time being. However, it's quite annoying knowing ill have to redo all my setup again. Só many apps, layout changes, settings changes, etc.
Oh well...
PS - Today at work I compared the screens between my 16GB and my coworkers 8GB and his was noticeably brighter when maxed out. Weird and sad that there is another thing I need to worry about now. I guess I expected these QC issues from Asus as an original Transformer owner.
Sent from my Nexus 7 using Tapatalk 2

Nice! Wish they would fulfill my order before sending you a second one though... no offense.

I don't really mind the wait for my replacement. I just want some confirmation that they'll indeed be doing it. Don't want to run out of my grace period without getting to test out the second unit.
I'm sure you'll be getting yours soon.

6pm tonight will be 48 hrs since I contacted them, I don't have high hopes of getting a proper 2nd email.

I called them on Tues about the lifted screen and I got an email from them earlier today about getting a replacement. It seems that I will have to order a new unit (my card will be AUTH but not charged) and then the replacement in. They need to get the device within 21 days so that my card doesn't get charged. I've already placed the order through a special URL and now just waiting to see when they will ship.

akarol said:
I don't really mind the wait for my replacement. I just want some confirmation that they'll indeed be doing it. Don't want to run out of my grace period without getting to test out the second unit.
I'm sure you'll be getting yours soon.
Click to expand...
Click to collapse
Oh, I completely understand. Mostly just poking fun anyway
I ordered early but changed it from 8 to 16gb on the 12th, so I have another week to go. They wouldnt honor my original order date despite giving them more money.
I'm too busy looking for a job anyway. Seems veterans aren't as quickly hired as I had previously thought.

I waited 48 still no reply. I tried to call they tel have to wait for escalation team.
---------- Post added at 06:39 PM ---------- Previous post was at 06:38 PM ----------
Has any else on here been contacted by asus. I guy emailed me said seen a post on here on my tab and wanted some pics. Happen to any1 else.

akarol said:
Anyone else in the same boat? Have you gotten the email from the escalation team yet? If so, how long did it take for them to contact you?
I am still waiting for the email the rep on the phone told me about last night. I explained that my speaker is too low compared to my GFs N7 and he mentioned a lot of people were complaining about this with the 16GB versions (go figure). He said that they'll ship me a new one and will send packaging labels to return this one. He said I should expect an email from Google some time this week and after that they'll send me the replacement with 1-day shipping. Is this accurate?
At least I can play around with the N7 for the time being. However, it's quite annoying knowing ill have to redo all my setup again. Só many apps, layout changes, settings changes, etc.
Oh well...
PS - Today at work I compared the screens between my 16GB and my coworkers 8GB and his was noticeably brighter when maxed out. Weird and sad that there is another thing I need to worry about now. I guess I expected these QC issues from Asus as an original Transformer owner.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I contacted them on Tuesday sadly only a few hours after getting my N7. My speaker is defective as well, and like you said when I brought it up they mentioned its been coming up lately. Same deal, told me they would ship out a new one for me within 24hrs however they didn't mention anything about 1 day shipping. That would be great.
Just under 24hrs later last night I received two emails back including the return shipping label info and another with a link to a custom play store checkout with my 16gb replacement. I put in my order via the link they gave me but I was greeted with an error on the next page, however I promptly received an email confirming my order so I guess it went through anyways.
All that's left now is waiting to see when it ships..
I hope it's soon.
Sent from my Nexus 7 using xda premium

I was wondering if my 16GB version suffered from low volume levels. I'm still on the fence about it. That would be the only possible defect my device has.

Koshuu said:
I contacted them on Tuesday sadly only a few hours after getting my N7. My speaker is defective as well, and like you said when I brought it up they mentioned its been coming up lately. Same deal, told me they would ship out a new one for me within 24hrs however they didn't mention anything about 1 day shipping. That would be great.
Just under 24hrs later last night I received two emails back including the return shipping label info and another with a link to a custom play store checkout with my 16gb replacement. I put in my order via the link they gave me but I was greeted with an error on the next page, however I promptly received an email confirming my order so I guess it went through anyways.
All that's left now is waiting to see when it ships..
I hope it's soon.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
So you already got an email from them regarding the exchange? I still haven't gotten any response since I talked to the rep on Tues night.
Sent from my amazing Nexus 7.

called yesterday received email from rep yesterday saying it will be escalated to a specialist still waiting hope this ain't BS
Sent from my SGH-T999 using xda app-developers app

I haven't gotten a response either and i contacted them yesterday morning.
Sent from my Galaxy Nexus using Tapatalk 2

I called Tuesday night (and I emailed them Tuesday afternoon). My Nexus 7 arrived with a cracked screen.
I just received the email from google. They sent me a RMA and a prepaid shipping label. There's also a link to have them send me a replacement unit.
The link takes me to my google wallet account, with a new 16 GB in the cart. They don't charge shipping or tax, but put a hold for $249 on your credit card. I have 21 days to return the defective Nexus 7.
I'm a little worried that I am basically buying a new Nexus 7, and not getting priority over someone who ordered today. If I have to wait 3-4 weeks, I will feel like google mislead me about this Nexus 7 replacement process.

rocchioo said:
I called Tuesday night (and I emailed them Tuesday afternoon). My Nexus 7 arrived with a cracked screen.
I just received the email from google. They sent me a RMA and a prepaid shipping label. There's also a link to have them send me a replacement unit.
The link takes me to my google wallet account, with a new 16 GB in the cart. They don't charge shipping or tax, but put a hold for $249 on your credit card. I have 21 days to return the defective Nexus 7.
I'm a little worried that I am basically buying a new Nexus 7, and not getting priority over someone who ordered today. If I have to wait 3-4 weeks, I will feel like google mislead me about this Nexus 7 replacement process.
Click to expand...
Click to collapse
Same thing through office Depot. They do next day shipping though but they do that ludicrous credit card hold. Probably the dumbest thing I've ever heard of and makes me not want to order online anymore. Walking into a store you don't pay shipping nor get a hold on your card. Very very inconvenient.
Sent from my Galaxy Nexus using Tapatalk 2

Shaquiel Harris said:
Same thing through office Depot. They do next day shipping though but they do that ludicrous credit card hold. Probably the dumbest thing I've ever heard of and makes me not want to order online anymore. Walking into a store you don't pay shipping nor get a hold on your card. Very very inconvenient.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My issue is that there are many other online vendors that handle things fine... mainly Amazon.com. How google is handling this issue is terrible. "oh man, phones are getting flooded, TAKE DOWN THE SUPPORT NUMBER FROM OUR WEBSITE"
I have said this in other threads.... This is the last time I ever buy a device straight from google. Hardware issues can't be their fault 100%, stuff happens... It's how they are handling the problems that is frustrating.

rocchioo said:
I called Tuesday night (and I emailed them Tuesday afternoon). My Nexus 7 arrived with a cracked screen.
I just received the email from google. They sent me a RMA and a prepaid shipping label. There's also a link to have them send me a replacement unit.
The link takes me to my google wallet account, with a new 16 GB in the cart. They don't charge shipping or tax, but put a hold for $249 on your credit card. I have 21 days to return the defective Nexus 7.
I'm a little worried that I am basically buying a new Nexus 7, and not getting priority over someone who ordered today. If I have to wait 3-4 weeks, I will feel like google mislead me about this Nexus 7 replacement process.
Click to expand...
Click to collapse
Same thing with Office depot. You basically buy another one then you send the old one back then they refund. Dumbest thing ever.
Sent from my Galaxy Nexus using Tapatalk 2

Called this morning, got the initial email shortly after, and now await further instruction.
Sent from my Nexus 7 using Tapatalk 2

rocchioo said:
I just received the email from google. They sent me a RMA and a prepaid shipping label. There's also a link to have them send me a replacement unit.
The link takes me to my google wallet account, with a new 16 GB in the cart. They don't charge shipping or tax, but put a hold for $249 on your credit card. I have 21 days to return the defective Nexus 7.
I'm a little worried that I am basically buying a new Nexus 7, and not getting priority over someone who ordered today. If I have to wait 3-4 weeks, I will feel like google mislead me about this Nexus 7 replacement process.
Click to expand...
Click to collapse
This is what they told me that would happen. I'm still waiting for the RMA email but at least they are sending them out.
Bad news if you're technically buying a new one at zero price. Here in the UK, they've said that pre orders from June 30th are shipping next week, so I'm looking at a week Monday shipment at the earliest. Over a month since the initial order!

On a related note, just how low is this "low speaker volume" problem? I'd say mine isn't the loudest tablet ever, and now I'm wondering if it's possible to get one with louder volume. I have a tiny bit of screen separation and was going to keep mine (everything else is fine, and my screen's just the tiniest bit higher on the left than the right). However, if the volume is lower than it should be...
Also, anybody notice headphone volume also isn't very loud? Just loud enough to be acceptable, but not loud enough to be too loud. I'm used to devices starting to get too loud at about 75%.

akarol said:
So you already got an email from them regarding the exchange? I still haven't gotten any response since I talked to the rep on Tues night.
Sent from my amazing Nexus 7.
Click to expand...
Click to collapse
I did receive all the emails in regards to the exchange, I'm just waiting on any sort of shipping notice. The only thing that bothers me is I checked my card and I have 3 pending charges from the play store in the amount of the tablet. Not just one, I know I won't be charged if I return the defective unit in 21 days but why 3 charges?
Sent from my Galaxy Nexus using xda premium

Google...Forever to Get Refund

Bought two Nexus 5. One black for myself, and white for my wife. Wifey doesn't like it. She's surgically attached to her iPhone.
Anyways, I've returned her Nexus 5 to Google. It has been 3 weeks now, and still no refund. I call them every week to check up on the status. Always same answer "refund is being processed". BS.

Just keep at it. It ended up taking me 1 month for a Nexus 7 (2012) LTE return. Still better than the 7 weeks I've been waiting for Motorola to refund a Moto X return!

Mine took a week to refund after they received it and then another week to hit my credit card, the holidays maybe.
Surprisingly they won't email you to tell you you're being refunded just look at the original transaction.

They told me 10 to 14 days business days from when they received the defective unit. The hold on my card was was placed on Nov 9. It is now Dec 5 and still no refund. If you factor in the holiday and the business only days. It'll be 14 days on Friday. So even though it was practicality a whole month. The 14 days are just coming up. I guess I'll worry if tomorrow passes and nothing happens.

Google got to be the worse F*CKing company to get a refund.
Inquired again this morning. Got a reply that they "have confirmed receipt of the device at our return processing center". So, where's my refund?
It's been more than three weeks, since I shipped the device back.

knite75 said:
Google got to be the worse F*CKing company to get a refund.
Inquired again this morning. Got a reply that they "have confirmed receipt of the device at our return processing center". So, where's my refund?
It's been more than three weeks, since I shipped the device back.
Click to expand...
Click to collapse
That is unacceptable. My returned device was received by their processing center on 12/1 and a credit just posted on my account today (12/5).

knite75 said:
Google got to be the worse F*CKing company to get a refund.
Inquired again this morning. Got a reply that they "have confirmed receipt of the device at our return processing center". So, where's my refund?
It's been more than three weeks, since I shipped the device back.
Click to expand...
Click to collapse
It's the busiest time of the year, hence other people got refunded faster.

That's the one reason I was a little hesitant to order from Google.
With Apple if there is an issue I was always able to just walk into a store and resolve.
Luckily my phone was excellent and everything went smooth.
Sent from my Nexus 5 using Tapatalk

While it sucks to have to wait, as a whole their policy is pretty good. They also pay shipping back, do advance replacement for a year, ship quickly etc. I have to say that I'm more upset about the defect rate than anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Jayrod1980 said:
While it sucks to have to wait, as a whole their policy is pretty good. They also pay shipping back, do advance replacement for a year, ship quickly etc. I have to say that I'm more upset about the defect rate than anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
They only pay for shipping for RMA's. With returns for refunds Google will subtract from your credit based on what shipping you payed for initially for your order.
So with my refund Google actually charged me $13.99 for the 2nd Day UPS shipping (which I paid for when I ordered), yet the RMA shipping back to them was only UPS Ground. So why do they get to charge me more for a service they're actually not using?

onmike said:
With Apple if there is an issue I was always able to just walk into a store and resolve.
Click to expand...
Click to collapse
and then they would have handed you a gift card, good for any future apple purchases...

xBeerdroiDx said:
and then they would have handed you a gift card, good for any future apple purchases...
Click to expand...
Click to collapse
Don't spread false info...
I've returned items to Apple including a 5S recently and I've always been refunded in less than 48 hours back to my debit, or right away in cash.
The only time I've ever heard of any store giving you a gift card is if you somehow paid by cash and didn't have a receipt to prove purchase upon return.

I've RMA a nexus 4 last year... It took almost 6 month for google to "free" my money....
Yea... They are on the slow side.....
Sent from my Nexus 7 using xda app-developers app

In my case I ordered 2 phones (2 32gb black) and they shipped a total of 9 phones to me. Thankfully UPS refused the shipment as I requested but Google received the phones 11/14 and still no refund on the 7 phones I didn't order. Disputed the charges through BOA but still my card is hosed until long after Christmas thanks to Google's incompetence.

WHAT?!?! You seriously ordered 2 phones and got NINE? And they charged you for them all. Holy crap. You could probably sue them. I've seen it done over less, l.m.f.a.o.
Wow 9 phones man that's nuts
Sent from my Nexus 5 using Tapatalk
Edit so not OT: I ordered a 32G white from play store on launch. Saw mine wouldn't even ship until late Nov-early Dec so I canceled it (before it shipped). Ended up waiting however long until T-Mobile got them in stock and grabbed it there. As far as Google's delay for returning my dough to the bank. They said usually no more than 2-3 business days, but as per their refund/return policy it could take a MAXIMUM of 14 business days. Though the rep said she never heard of anyone having to wait that long. Took them 6 business days. Almost hit that half way mark

onmike said:
Don't spread false info...
I've returned items to Apple including a 5S recently and I've always been refunded in less than 48 hours back to my debit, or right away in cash.
The only time I've ever heard of any store giving you a gift card is if you somehow paid by cash and didn't have a receipt to prove purchase upon return.
Click to expand...
Click to collapse
That's true. Love Apple for that adjust.
Bought an IPad Mini last year. Wasn't impressed with the display. RequestED RMA, free FedEx overnight back, got refund 24hrs later. Bam, done deal!

They are taking forever with my refund as well. They received my defective unit on Nov 20th and still no refund. At first they said 7 to 14 business days and now they upped it to 21 days. That's a dang long time just for a refund. On a side note they said the old N5 was recieved and processed with no problem. Meaning that the defect or whatever was not my fault. So I wait, and wait, and...

So glad to hear I am not the only one with this issue. The whole business of returning the phone has been at a snails pace to get through the process.

[Q] Fastest Way to Get One?

Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:

Try to preorder and get one day service to see if that way you can get it tomorrow or weds
Or just wait until Friday

I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.

I pre ordered on 9/30. My shipping label was just created on 10/11/14 and still seems to be sitting in a T-Mobile warehouse someplace because it has yet to be picked up by UPS. This is the first time I've pre ordered a phone from T-Mobile and it will be the last. I always show up at a T-Mobile store on launch day and walk out with a phone by 9:30 AM. As a T-Mobile customer for over 10 years you would think my shipping would be upgraded to 1 day air like a lot of others have. But according to my still up shipped tracking label, it's going UPS Ground.
Rather messed up that T-Mobile wouldn''t honor a first come, first served model. I could in all likely hood pre-order right now and have a device delivered before someone who ordered the day it started.

Same boat as you. Estimated delivery date is Friday.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
Click to expand...
Click to collapse
Did you get tracking yet? I ordered white one Friday as well and they told me it would come in Monday if I did overnight. However, today they said it still hasn't been shipped yet and are not sure when it will now. Shipping was obviously refunded.

AlmostTan said:
Hello everyone,
So I have accidentally spent too much time drooling and reading reviews to pull the trigger to order. But I've decided I need one, and need it immediately (lol, as I'm sure all of you understand).
Question: What's the quickest way to get one? Has anyone ordered super recently and received an immediate shipping/arrival ETA? Or would it be best to go to the store and nab one?
Thanks for your assistance in getting one of these sexy beasts in my paws with a quickness! :highfive:
Click to expand...
Click to collapse
There was a loose ear piece grill on mine and Tmo had to order me a new black one today. They charged my card for a new phone with EIP just like the first one and they are shipping it to me overnight for Wed delivery. It's technically a new purchase and the 1st one will be a return.
Sent from my SM-N900T using Tapatalk

I pre ordered mine and had it two days later. So I'd say having pre ordered but they will be showing up in stores and with that sweet $200 dollar rebate deal going on it maybe better to get one at bestbuy.

jamesrick80 said:
I ordered the white one last Friday and will receive mine Tuesday with one day air shipping. I'm calling t-mobile today to get credited for my shipping since most people got next day air free. It's best you order a white one if you want it quick Also my first pre-order which was on the first morning of pre-orders was cancelled due to a banking error but the rep promised me I would still get my device early. k.
Click to expand...
Click to collapse
How they get it free? how much was one day air? Cause I preordered mine in stores on 10/10 and come to think about it they never ask what shipping rate I wanted... like when I ask questions about the phone like a week earlier over the phone but anyways if I can get back the shipping that be cool.. but I think they just gave me the standard shipping $6.99... but if I could gotten free shipping...
Sent from my SM-T210R using XDA Free mobile app

Next day shipping from asus

Anyone pay for next day shipping??? Is it really next day? Or does Asus take a few days to actually ship it out? Thanks

Mine shipped the next day, and got it delivered the working day after.

Ordered next day and received in 2 days because of an error from FedEx. Use code "eSurvey2019" for 20$ off. Basically covers the overnight shipping.

Nghtmare said:
Mine shipped the next day, and got it delivered the working day after.
Click to expand...
Click to collapse
Well that's.not next day. If that happens, I will be asking for a refund. That's not next day.

Mine shipped same day because they said I ordered it before 2 PM Pacific time.
Sent from my ASUS_I001DC using Tapatalk

TawkinTrash said:
Mine shipped same day because they said I ordered it before 2 PM Pacific time.
Sent from my ASUS_I001DC using Tapatalk
Click to expand...
Click to collapse
Ok, that sounds promising. I ordered this morning, so I'm assuming it should go out today.

suzook said:
Ok, that sounds promising. I ordered this morning, so I'm assuming it should go out today.
Click to expand...
Click to collapse
Yea I ordered the day it released so they definitely didn't have a backlog.
Sent from my ASUS_I001DC using Tapatalk

TawkinTrash said:
Yea I ordered the day it released so they definitely didn't have a backlog.
Sent from my ASUS_I001DC using Tapatalk
Click to expand...
Click to collapse
It's already ready for shipment. Hopefully FedEx doesn't f up.

suzook said:
It's already ready for shipment. Hopefully, FedEx doesn't f up.
Click to expand...
Click to collapse
Mine was ordered and shipped via Fed Ex 2 day and so far they have royally screwed this up for me. It was supposed to be re-routed as I requested the minute it was scanned into the Fed Ex system. I even got a confirmation email stating this. Then when it didn't show up at the designated holding facility the day it was supposed to be delivered, I got and a "Delivery attempt failed" notification followed by an "exception" notification saying it was being re-routed as per my earlier request- (no Duh Fed-Ex). So this alone wasted a whole day. Then yesterday (Friday) I got an email update from Fed Ex saying it was going to be delivered that day by 2 pm! I thought, finally..... Fast forward to now it still has not been delivered to my Walgreens and is supposedly sitting at a Fed Ex facility somewhere on the outskirts of town. No new updates, since yesterday and nothing from Fed Ex explaining what the F is going on. The Fed Ex online support is worthless to say the least and getting a live person to help is nearly impossible. Especially going into this weekend now. Idiots....... I am never buying from anyone who ships fed ex especially when I have no choice but to sign for the package. UPS is worlds better in my opinion when it comes to priority shipping logistics. At least I can see where they are at in my are via GPS tracking they provide. I f I need to go home and intercept I have that option which is nice.

kipmast said:
Mine was ordered and shipped via Fed Ex 2 day and so far they have royally screwed this up for me. It was supposed to be re-routed as I requested the minute it was scanned into the Fed Ex system. I even got a confirmation email stating this. Then when it didn't show up at the designated holding facility the day it was supposed to be delivered, I got and a "Delivery attempt failed" notification followed by an "exception" notification saying it was being re-routed as per my earlier request- (no Duh Fed-Ex). So this alone wasted a whole day. Then yesterday (Friday) I got an email update from Fed Ex saying it was going to be delivered that day by 2 pm! I thought, finally..... Fast forward to now it still has not been delivered to my Walgreens and is supposedly sitting at a Fed Ex facility somewhere on the outskirts of town. No new updates, since yesterday and nothing from Fed Ex explaining what the F is going on. The Fed Ex online support is worthless to say the least and getting a live person to help is nearly impossible. Especially going into this weekend now. Idiots....... I am never buying from anyone who ships fed ex especially when I have no choice but to sign for the package. UPS is worlds better in my opinion when it comes to priority shipping logistics. At least I can see where they are at in my are via GPS tracking they provide. I f I need to go home and intercept I have that option which is nice.
Click to expand...
Click to collapse
WOW, that blows. Well Fedex wont officially hold an item, if the shipper(ASUS) requests it. Lucky for me, i have the phone# for my Fedex holding station. If i call as soon as i see its there, they will hold it for pickup. I ordered On a Thursday morning, had it in my hands Friday morning. Phone is killer, except no VOLTE here in the states.

suzook said:
WOW, that blows. Well Fedex wont officially hold an item, if the shipper(ASUS) requests it. Lucky for me, i have the phone# for my Fedex holding station. If i call as soon as i see its there, they will hold it for pickup. I ordered On a Thursday morning, had it in my hands Friday morning. Phone is killer, except no VOLTE here in the states.
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Just got off the phone with Fed Ex-they said oh yeah it was dropped off yesterday at the Walgreens that I specified for the re routing. I said why wasn't I informed of this? I signed up for delivered/exceptions in my Fed Ex account online, I also got a Fed Ex update for every 2 seconds it was on hold from the past 2 days!?? LOL, Fed Ex goes yeah, we have not updated anything online yet......... I said you think???

suzook said:
Well that's.not next day. If that happens, I will be asking for a refund. That's not next day.
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That's standard shipping practices. The "next day" refers to shipping times only once the carrier receives it, and always only counts business days. You can't expect to order at 10pm on Friday after the warehouse has closed down for the day and receive it Saturday. You'll be lucky to receive it Sunday, but likely Monday, assuming the warehouse fills and ships orders on the weekend and the carrier delivers on Sundays.

Mr_Mooncatt said:
That's standard shipping practices. The "next day" refers to shipping times only once the carrier receives it, and always only counts business days. You can't expect to order at 10pm on Friday after the warehouse has closed down for the day and receive it Saturday. You'll be lucky to receive it Sunday, but likely Monday, assuming the warehouse fills and ships orders on the weekend and the carrier delivers on Sundays.
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No kidding Sherlock. But if I order 10 am, I expect it next day. And that's what happened.

suzook said:
No kidding Sherlock. But if I order 10 am, I expect it next day. And that's what happened.
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I've never had that happen, with the exception of occasional Amazon Prime shipments because I'm not far from a distribution center. For anything running cross country, it's always one day to get the order ready and to the carrier, then one day actual shipping time for next day shipping. They advertise next day shipping, not that you'll get it the next day.