Related
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
So my replacement Tilt isn't working either, so they're overnighting me a third one. In the meantime, I haven't sent back my original (RLoDed) Tilt, so I thought I'd play around with some of your theories.
skuzz said:
Another thought I had. After the tilt goes into red brick death mode, has anyone tried plugging it into power, battery installed, and then holding down power+camera(all the way) and then pushing in the reset button on the bottom? This may trigger it to go into flash mode - although I kinda doubt it'll work. Worth a shot! Might be able to reflash it back to life! Holding down power and camera while it boots is how you manually force it to get in the Red/Green/Blue firmware flash mode. If it let us do that much when the device bricked we might have a snowball's chance in hell of getting them working. I didn't think of trying it before I returned mine tho. D'oh!
Click to expand...
Click to collapse
I didn't know what to try besides installing the battery and SIM card and trying to push down the power, camera, and stylus buttons (I knew I was doing it correctly, because I had to use this to return my second Tilt to factory specs). No response whatsoever! This thing is deader than a doornail. Except for the red LED, of course... that works REALLY well whenever it's plugged in.
sWuRv said:
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
Click to expand...
Click to collapse
I appreciate your enthusiasm, but the only thing I can confirm is that this did NOT work on my RLoDed Tilt. Tried it several times in various ways. I think you just seriously lucked out!
As such, I'd also have to vote against stickying this... for now.
Best of luck, all... if not actually in fixing your RLoDed Tilts, then definitely in avoiding the $500 service fee if AT&T discovers we voided our warranties.
alright i will confirm this too....my phone was truely RLOD..... i did the same thing that these guys did just jammin the battery in and out and it "jump started the phone"
exact process used
Moto Razr charger
hold down power button
"bounce" battery on and off the contacts for the battery a good 100 times or so
green light apeared after the red light started to flicker a little bit..... tis as if you were giving the phone CPR or something
im not going to call this a fix all i know is that the phone was RLOD and now it is working....battery is at 54% right now and i will post back in a bit to see if it has risen at all....
no smell arising from device
running origional rom but have had other roms on there (alex's)
hard SPL still installed on device
SPB phone suite is the last software that was installed on the device
reg tweaks installed as well, the usual ones no sms, hsdpa enabled blah blah blah
that is about all i can provide....the unit was on the computer overnight charging....when i woke up it was RLOD....and i was sad....i did have the ATT store replace the battery for me as well dunno if that had anything to do with the issue...
in the time that it has taken me to write this the battery is now at 55% so it is charging.....on wall charger with MOTO razr charger
ok lets take a little closer look at what happened within the past little bit....
after gettin the device all up and running it was behaving very oddly.... it would go through multiple attempts to connect to the data network for various reasons....after showing that it was at 55% on the charger it went back down to 54%... i pulled it off the charger and took it into the other room to do something......within 10 min it was down to 46%....now having a data connection my blackberry connect should have a valid network connection....but it did not... not sure why...
the best that i can conclude is that it was trying to connect to so many things all at the same time that it exhausted its self that fast....
so the question is how many people out there that have RLOD are running the BB connect software on there devices and have made REG edits to the data connection time outs and the HSDPA mod availability
editing those settings together may confuse the device and make it think that it has to connect to too many things at one time....
just another thought process that i thought that i would throw out there...
here are some things on the my device that would use the DATA connection and automatically initiate the connection on the device rather than you opening a program forcing it to connect such as Internet explorer
GPS update
HTC home weather tab
SPB weather tab
Blackberry connect
SPB insight....RSS Reader
text messages going in and out....my phone sees quite a few of those
Edit/Delete Message
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
i had the same prob..took out the batterly wiped the four contact points on the phone (might of pushed them down or up) and put battery back in and worked..
I believe sWuRv was onto something. My Tilt had the RLOD today. I tried everything, even what he suggested above to no avail. So I called warranty and got my replacement on it's way, express shipping waved and all. So I decided to everything I could think of to try and get the thing back on so I might be able to back up my data again.
I started fooling with the battery, like sWuRv suggested but I moved it all around at 45 degrees or so pushing the power on button. I noticed while it was plugged to the USB with red light on that every now and then the red light would flash when I moved the battery so the contacts moved (while holding the battery at that 45 degrees). I started getting the light to go yellow but it would not stay. So I unplugged from the USB and kept trying it while pushing the power button. It eventually started and I was able to back up to my SD card. One thing I can tell you is that this process caused the phone to get hot and smell like electronics burning a little. There is definitely a power problem inside.
I have no idea how or why this worked but it did. I think I will still take the replacement even though I have to figure out how to swap my fancy invisible armor clear protector skin.
I'll try and update on whether this phone dies again or what until I get the new one.
rlod
I tried messing with the battery in a variety of ways for 30 minutes with no sucess. RLOD stayed solid.
RLOD
Holy shoot............After bouncing my battery up and down about 40 times my phone came to life!!!!!!!!!!!!!!!
Reseating the battery and/or sim/storage cards is hardly a revolutionary procedure. Its Cellphone 101.
you guys are LIFE SAVERS. I have been on this forum for about a month now and I finally found a reason to post. I haven't posted because I always find my answers. I just wanted to thank everyone, as I have been on the phone with Amazon.com (where i got my tilt), went into an AT&T store and was on the phone with HTC tech support ALL day trying to resolve my red light issue. Unbelievable that all I needed to do was give it some "battery CPR":
UGHHHH. Well i found reason to make post #2. The fix lasted less than 5 minutes.
this did not work for me
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
"Not the Mama", OR, NOT THE BATTERY
rotohammer said:
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
Click to expand...
Click to collapse
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
cushcalc said:
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
Click to expand...
Click to collapse
Very good, thanks for the insight!
I finished a call yesterday and then dropped my phone on to the pavement cos I was a bit drunk... Anyway this caused my phone to go from working fine (all be it with pants battery life) to just flashing the red light. Fixed it today. I tried the methods prescribed in this thread without success although I did not persevere for very long. I then put a spare battery in to the phonea and bingo the orange light comes on, phone boots up and it's now happilly charging. Note that I charged the old battery for several hours before trying the fix. Pity nobody seems to know what the problem actually is. I wish HTC would let us know....
sWuRv said:
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
Click to expand...
Click to collapse
I had a similar problem with my old iPAQ hw6515, and a Motorola V3. The contacts on the battery don't spring forward as well on an older phone as they do when it was new. I shimmed the battery. I did this by taking a business card and holding it against the opposite side of the battery from the contacts I traced the battery's profile and cut it out. I scotch taped my new shim to that side of the battery, then re-inserted it. This forces the battery up against the contacts better and in many times resolves inoperable phones, failure to charge, and spontaneous rebooting issues.
-Jay
My replacement tilt (first one had a bad USB connector) died Sunday.
Had it on the charger, looked down, red LED. Back of phone was pretty
warm. Pulled the battery, SIM, memory card, slammed the battery onto the
battery contacts rapidly 5-6 times, put the SIM, memory, battery back into
it, and it charged up. Did a hard reset. Battery was 100% charged, I turned
it completely OFF when I went to bed. Got up, battery was 0% drained!
Red LED again. Did the rapid thingy with the battery again, orange charge
light came on.
Called at&t warranty replacement. When I told her I had a red LED, she didn't
even ask me to do anything else. She just asked for the IMIE number and shipped me another one.
Maybe the 3rd one will be the charm LOL.......
I'm beginning to think that HTC doesn't stand for "high tech computes" but
"high tech CRAP"....
Maybe you guys got the margin of error productions? I know its really unlikely that you could get them again after a replacement but it is possible, and it maybe your computer. What do you think could be making this things go crazy? Overly protective anti-virus, I know, I know but it could do things secretly and screw around like mine does and wont let me into sites I have been on before on the same app no changes . . . Well I hope you luck.
ok I just tried everything you guys said, but it didn't work for me
so as some of you have stated it must be the battery, so what I did is put it between my hands for about 1 minute and put it in and it worked again!
really weird... must be the heat?
well hope that helps the research
Cheers
Jay
Okay, first thing to mention is that I have searched for information on my issue and while I have found (and tried) solutions that approach my goof, I need to post this:
Last night I finished reading from Kindle app, hit the power button to shut off the screen and laid it down. I know I should have plugged it to recharge but too late now. I am running CM nightly from 07172012, so I know I didn't download the nightly CM battery issue versions.
This morning the screen will not light up; I have tried charging it, hard reset with power and home screen buttons for 15-20 seconds (and longer), and nothing works. My concern is that the screen is dead. I connected the touchpad to my laptop and I get the connection sound from the laptop; it sees the TP but does not accept it as a portable storage device. Device Manager lists it as: QHSUSB_DLOAD with driver(s) not loaded.
When I try the volume rocker button I do not hear the small audible ping as volume goes up or down. Of course, with the resets, who knows where I am in the OS (or even if it is WebOS or Android).
I really didn't want to be a noob and post this, but I need some advice from the brethren here on XDA. Thanks in advance.
It seems to me that it's not even booting if your getting that strange device in device manager. Try the webos recovery tool from hp. It may help. Although it will wipe android off.
Sent from my SGH-I777 using xda app-developers app
my son-in-law is in the same boat. Nothing he does wakes it up. I believe there are tp's out there with this hardware issue. I let my tp battery drain completely. It powers down around 4% battery. I place it on the touchstone, it charges backup and boots into moboot, then webos. I've done this twice. no problems. If it's under warranty still, send it in.
If you have a touchstone charger put it on that and leave it for a couple of hours and it Will come back to life.
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution
I hope this helps.
I've had multiple instances of black screen of death failure.
The latest one I had, I was able to restore by using a standard USB to micro USB cable (and recently NOT the HP OEM cable) to connect to the computer I usually use to sync or use HP web doctor with.
Same symtpom as the OP, get the three dings when connecting the touchpad to the computer, no responses and the QHUSB driver load error. HP charger wouldn't chage it, touchstone would not charge it.
Anyhow, I left it connected for a few hours to charge connected to my PC. Then, I disconnected from the PC using the large USB connector and reconnected. Whamo, got to the bootloader.
I believe what happened was I trickle charged the touchpad enough to get the touchpad to boot.
You can try the various hard boot keypresses too, but wait for a few hours while trying to trickle charge the touchpad via the computer USB.
Update
Okay, so I followed the old rule of doing the simple (and/or free) solutions first and then move on.
1) I set the touchpad on the touchstone for several hours yesterday - no luck
2) I connected the touchpad to my pc through the USB and let it charge - no luck
3) I let it be plugged into the standard charging plug all night - no luck
4) I prayed to the great old god Cthulhu - no luck
My only option remaining is to use WebOS Doctor. One question on that: in all the literature I have read thus far (and perhaps I am mistaken), I need to be able to get the TP into USB mode to download the corrections/reboot back into WebOS. Is that right or can I expect that when the doctor sees the mangled mess of an OS through the USB connection, it will know what to do?
Again, as always that for the previous posts and for the support.
mnachazel said:
Okay, so I followed the old rule of doing the simple (and/or free) solutions first and then move on.
1) I set the touchpad on the touchstone for several hours yesterday - no luck
2) I connected the touchpad to my pc through the USB and let it charge - no luck
3) I let it be plugged into the standard charging plug all night - no luck
4) I prayed to the great old god Cthulhu - no luck
My only option remaining is to use WebOS Doctor. One question on that: in all the literature I have read thus far (and perhaps I am mistaken), I need to be able to get the TP into USB mode to download the corrections/reboot back into WebOS. Is that right or can I expect that when the doctor sees the mangled mess of an OS through the USB connection, it will know what to do?
Again, as always that for the previous posts and for the support.
Click to expand...
Click to collapse
Another piece of black magic that worked for me and is worth a try as it is free. Connect Touchpad to standard HP brick charger plugged into power outlet. Unplug cable from charger, count to 5, plug it back in, count to 5, take it back out. Repeat the cycle until you get bored or until you get a red charging symbol. If you get the latter then let it charge up normally and you are back in business. The theory behind this method is that it takes a few seconds on plugging in for the circuits to realise they "shouldn't be charging" and this allows a little bit of charging to take place on each insertion. Repeat enough times and you get enough to kick start the proper charging. In my case about 20 times did the trick.
As I didn't want to get into this situation again I then set up a Tasker process to power down th eTouchpad if the battey charge dropped below 8% and I've been OK since.
RIP Touchpad / EOT
Well, I had to wait a day to get my hands on a WinXP laptop; I upgraded my Dell to Win8 about 3 months ago and WebOS Doctor does not play well with Win8.
While that time passed, the touchpad finally gave up the ghost. There is no power left in the TP. When I run WebOS Doc the laptop cannot see the TP connecting via USB. I also checked by connecting the TB to the Dell, since it would at least see the device. Not any more.
My thanks again to those that responded. I did try the plug in, plug out with 5 second waits between, just in case. You never know. However, after 50+ attempts I had to call it a no-go.
does your home button light come on at all? Are you able to see moboot bootloader at all or are you able to start the tablet in webos recovery mode by holding the vol key while powering it on? are you able to ./adb connect? Also I've never had much luck with the resest method youre using, holding down the power and home key, I always hold down the power key and press the home key 15 times, when I get hard freezes and lockups, it's always worked.
Mine is in the same boat for a couple of months, removed battery and charged. Boot loader is borked I get only get a qualcomm usb device but nothing thats of any use for webos doctor or qualcomm tools. We'll have to wait until someone figures out jtag or how to replace the bootloader with qualcomm tools. I'm amazed with the number of touchpads out there that something hasn't leaked from hp to fix it. Anyone got friend in hp or qualcomm :angel:
OP Update
Well, I thought this was a dead issue but here is the latest.
After wallowing it a pit of despair the likes of which can only be described as wretched, (I even coveted my wife's TP up close, almost giving into temptation and swapping decals to reverse ownership) I looked outside of XDA and did general Google searches and happened upon this site:
http://forums.webosnation.com/hp-touchpad/299256-dead-touchpad.html
After reading a bit I realized that the touchstone may be able to recharge the dead battery even though fully drained. I began the quest that Friday morning the 24th of August, after verifying that my Dell laptop did not see the TP when plugged in via the USB cable.
I just did a quick check and the laptop now "sees" the TP when connected. Still no luck on booting into Moboot or the USB icon screen - neither Power and Volume Up or Power and Home buttons achieve anything. But I am glad to see that the touchstone has placed enough charge into the battery that the laptop is aware of the TP when connected.
I believe that given a few more days on the touchstone I should be able to boot into moboot.
@ haxin - I have nothing. Not a single light from the Home button - my only evidence that there is SOMETHING going on is when I connect the TP to the laptop and get my connection "sound". Again, I have high hopes that the touchstone will get me where I am going, albeit at a snails pace.
@ paddy - Yeah, I hope that when (if) I get to a lit screen, I am able to move past where you are at. My big concern is that I am toast even with a semi charged or fully charged battery from the touchstone.
I will update later on. Again, thanks to all for the input and probing questions. You have made me think harder and work a bit longer on this project.
OP Update - 31 August
After 7 days on the touchstone, the touchpad is currently showing the low battery charge icon; I have now plugged it into the A/C adapter.
Each morning I have picked up the TP, held down the power button and held the home button for 15+ seconds. Today it worked, turning on the screen for the first time in a week and letting me see the low battery image.
In my quest to resolve this issue, I have read so many variations on what buttons to hold and how long to hold them that after awhile you end up considering the possibility that SOME of the button options are not correct. That the operator has booted their TP up, but they misconstrued the actual solution; how else can you explain the idea that HP built so many different button combinations and hold times to boot a TP from a nearly or fully dead battery state?
Anyway, I will continue to post updates until my beloved TP is back to running CM9.
And to all those who gave their TP up because the battery got too low; find a touchstone or other "trickle" charger solution, connect and let it sit for a week or so.
Thanks!
Glad the Touchstone worked for you , don't know why it has taken so long to charge but when your up an running properly Llama is a good app to install as
A:You can set alarms for when the battery gets to a certain level/levels
B:Have it shut down when the battery gets to a certain level.
I use 20% for an alarm and 10% to shut down which allows me to sleep easy and not worry if someone else is using it . .
I am up and running. I most definitely will load that app on my TP, plus my wife's and a coworker who bought a TP because of mine.
I don't know either why it took so long; I am just glad it worked and I have it back. I am on it right now.
Thanks again to all who provided feedback and guidance. This is why I love XDA.
Sent from my HP Touchpad using xda app-developers app
HP Touchpad sleeping and will not turn on
Just a note to those HP tablet owners who experience the Black screen of death or sleep of death.
I am the proud owner of 4 HP tablets and two of them so far have had the black screen of death. I have read forum after forum trying to get answers to this problem. There was only one posting that has made cense to me. Someone posted that the tablets symptoms are very much like when the Phones use to go to sleep. The solution was to disconnect the battery for a few minutes then plug it back in. Then simply hit the hold the power button down to turn on the tablet.
The problem is taking the TP apart. There is a video on youtube on how to disassemble the tp. It is a little annoying that you have to go to such lengths to reset the hardware but HP will charge you 250 dollars to fix the problem. After you watch the video on how to open the TP, remove the 3 little screws holding the battery. Now slowly pry the battery up, they use double sided tape to hold it in place along with the screws. Wiggle the battery side to side and try to disconnect the battery connector. This can be done without removing the boards in the TP. Wait 1 min then try to replace the connector in the socket. It is on the underside of a board so when you have it in place use something to make sure it is tight. Plug the charger in to the USB cable. Without closing up the unit hold the tablet power button in until you get the battery charging symbol on the display. Let the unit charge while it is still disassembled. Just in case you have a problem. Once everything is operating disconnect to charger and replace the battery screws, now snap everything together.
This was the only way I was able to fix two of my four TP's. I am sure I will have to do this again because my kids always let the tablets go dead and they don't pay attention when placing them on the Stone for charging. If the tablet is not properly placed on the stone the tablet will not charge.
Hope this helps.
This by far is the best tablet for the money anywhere.
msousa1 said:
Just a note to those HP tablet owners who experience the Black screen of death or sleep of death.
The solution was to disconnect the battery for a few minutes then plug it back in. Then simply hit the hold the power button down to turn on the tablet.
The problem is taking the TP apart. There is a video on youtube on how to disassemble the tp. It is a little annoying that you have to go to such lengths to reset the hardware but HP will charge you 250 dollars to fix the problem. After you watch the video on how to open the TP, remove the 3 little screws holding the battery. Now slowly pry the battery up, they use double sided tape to hold it in place along with the screws. Wiggle the battery side to side and try to disconnect the battery connector.
Click to expand...
Click to collapse
I realise this is an old thread, but I recently had a reoccurrence of the black screen of death issue and thought given the number of touchpads still out in the wild, I would share my experience on the off-chance it may help somebody.
My first experience of the black screen issue was a few months after having my touchpad (many years ago). The screen just went black and no combination of holding the reset keys for any period of time would restart the unit. I had suffered lock-ups before and found the reset combination to be successful, but this time none of that worked and I had effectively what appeared to be a dead unit.
Having contacted HP, I returned the unit under warranty and a unit was returned working. I say “a unit” as I was never quite sure if it was the same unit or a refurbed unit, but to be honest given the speed the units went out of stock during the fire sale, I was just glad to have a working unit again.
Well this week after several years of use including the installation of Android, the black screen occurred again. As before, no combination of the keys / holding for a period of time / pressing them a number of times etc had any effect. The unit was three quarters charged and I was using it up till the point the screen went black. :crying:
Given that the unit has no warranty and it was “dead” anyway, I decided to take it apart. Despite watching YouTube videos, this appeared to be more troublesome than I thought, but eventually I was in. Interestingly, the backlight on the screen was still lit, suggesting the unit was still powered. I did consider disconnecting the battery, having removed the screws as per the previous poster, but mine seemed to be well and truly stuck down and I felt I may damage it prying it away from the base.
However, looking around inside the unit, I spotted what was clearly a surface mounted switch that faced upwards towards the back of the screen. Out of interest, I pressed on this switch with my finger nail and my unit powered off (shown by the backlight turning off). I then pressed the normal power switch and the unit powered up as normal. I have attached a photo of the switch which resides close to the popout tab with serial numbers on that can be found on the right hand side of the unit.
It does appear strange that HP put this “reset” button inside the unit, facing inwards rather than outwards where a small hole in the back of the case could be used to press it. So if you do get to the opening the case stage, consider this as an alternative to prying the battery loose. Also if somebody can work out a way to make the button accessible from outside the case it might be a useful modification.
JoeG90 said:
<.......................................>
However, looking around inside the unit, I spotted what was clearly a surface mounted switch that faced upwards towards the back of the screen. Out of interest, I pressed on this switch with my finger nail and my unit powered off (shown by the backlight turning off). I then pressed the normal power switch and the unit powered up as normal. I have attached a photo of the switch which resides close to the popout tab with serial numbers on that can be found on the right hand side of the unit.
It does appear strange that HP put this “reset” button inside the unit, facing inwards rather than outwards where a small hole in the back of the case could be used to press it. So if you do get to the opening the case stage, consider this as an alternative to prying the battery loose. Also if somebody can work out a way to make the button accessible from outside the case it might be a useful modification.
Click to expand...
Click to collapse
Oh I was so keen when I came across this post. A Reset Button! How great would that be?
Tried it, unfortunately it did not resurrect my dead as a doorstop TP. I was so hoping...
I just put a 'new' EBay battery in it a couple of days ago and tried trickle charging with a 1000mA charger for 24hrs. No joy there either.
All I get when I plug it into the PC is that it shows up as a "QDLoader 9008" (QHSUB_DLOAD driver) .
No flicker of life or light whats so ever...
_mr
middle_road said:
Oh I was so keen when I came across this post. A Reset Button! How great would that be?
Tried it, unfortunately it did not resurrect my dead as a doorstop TP. I was so hoping...
I just put a 'new' EBay battery in it a couple of days ago and tried trickle charging with a 1000mA charger for 24hrs. No joy there either.
All I get when I plug it into the PC is that it shows up as a "QDLoader 9008" (QHSUB_DLOAD driver) .
No flicker of life or light whats so ever...
_mr
Click to expand...
Click to collapse
Try to borrow a Touchstone conductive charger if you can. It's the only thing that has worked for me when it has totally drained down.
All the best.
sstar said:
Try to borrow a Touchstone conductive charger if you can. It's the only thing that has worked for me when it has totally drained down.
All the best.
Click to expand...
Click to collapse
That's what I was thinking - no joy there either... It is not even showing signs of getting the least bit warm.
I keep thinking and hoping that there is some way to resurrect this one but I may be wrong...
It's currently trickling on a 1000mA charger. Tomorrow I'm going to try the Touchstone behind it.
If that doesn't start something then I'm going to yank the new battery and along with the old battery charge them like an RC device.
(if I can ascertain the proper way to do that --- )
_mr
After several days on the trickle, still no life.
Took it apart at lunch and with the battery still connected to mobo it is showing 3.1V across the red/black. So I figure the battery
is good. Looks like the mobo is gone.
Not sure what else to try.
_mr
Hello guys,
I'm new here at the HP Touchpad Section and XDA-Dev Forums.
I am running CM7 on our HP Touchpad and my little brother has been fiddling with it(downloading many apps from the playstore using my personal account, thus forcing me to create a new google account/other shiz).
Then one time, the screen kept turning on and off without us even touching it. Our guess was it was dust on the screen which is being register as touch.
After a week or so that that was happening, the touchpad ran out of battery and was not charged right away.
The result, it won't charge anymore.
Is there anyway to open the device and shock the battery? It may be a dead battery just like what happened to my sister's iPhone.
I've also been reading some charging issues with CM7 and CM9 and tried some of their troubleshooting methods but non worked.
If I just get a little juice to boot it, I would reboot back to webOS as fast as I can and uninstall CM7.
Thanks in advance,
Raphael
SCPadgeebar said:
Hello guys,
I'm new here at the HP Touchpad Section and XDA-Dev Forums.
I am running CM7 on our HP Touchpad and my little brother has been fiddling with it(downloading many apps from the playstore using my personal account, thus forcing me to create a new google account/other shiz).
Then one time, the screen kept turning on and off without us even touching it. Our guess was it was dust on the screen which is being register as touch.
After a week or so that that was happening, the touchpad ran out of battery and was not charged right away.
The result, it won't charge anymore.
Is there anyway to open the device and shock the battery? It may be a dead battery just like what happened to my sister's iPhone.
I've also been reading some charging issues with CM7 and CM9 and tried some of their troubleshooting methods but non worked.
If I just get a little juice to boot it, I would reboot back to webOS as fast as I can and uninstall CM7.
Thanks in advance,
Raphael
Click to expand...
Click to collapse
Try leaving it on the stock charger for several hours, maybe days. If you have a touchstone, try that.
If you get it to charge (make sure it's fully charged), uninstall CM7 using acmeuninstaller, then boot into webos. If you have preware installed fine, if not install it and download 'remove android' (or something like that). Run it, then install either CM9 or cm10, using acmeinstaller3. There are several good how-to's which you can search for here or at webos nation forum.
When you have it installed, go to settings > storage and click on the 3 little squares on the upper right hand side, and click on usb computer connection. Then make sure the MTP box is checked.
Hope this helps. Good luck.
chicle_11 said:
Try leaving it on the stock charger for several hours, maybe days. If you have a touchstone, try that.
If you get it to charge (make sure it's fully charged), uninstall CM7 using acmeuninstaller, then boot into webos. If you have preware installed fine, if not install it and download 'remove android' (or something like that). Run it, then install either CM9 or cm10, using acmeinstaller3. There are several good how-to's which you can search for here or at webos nation forum.
When you have it installed, go to settings > storage and click on the 3 little squares on the upper right hand side, and click on usb computer connection. Then make sure the MTP box is checked.
Hope this helps. Good luck.
Click to expand...
Click to collapse
Thans for the reply chicle_11! Will try that on the weekends since I am very busy with school works. And thanks for the suggestion of installing CM9/CM10 but I will just stick to webOS and get an authentic Android Tablet(I'm choosing between Google Nexus 10 or Samsung Note 10.1).
I use webos at least 50% of the time. It's a shame that there aren't more apps compared to android. You don't have anything to lose by installing android. You'll have an excellent and unique dual boot tablet. CM10 is very stable now, I use it as my daily driver, I highly recommend it.
chicle_11 said:
I use webos at least 50% of the time. It's a shame that there aren't more apps compared to android. You don't have anything to lose by installing android. You'll have an excellent and unique dual boot tablet. CM10 is very stable now, I use it as my daily driver, I highly recommend it.
Click to expand...
Click to collapse
I still might reconsider flashing CM9/CM10 when I sort out the charging problems since I am just starting to save money for the Note 10.1/Nexus10.
Can you recommend a good CM10-based ROM for the HPTP or just the stock CM10 Jcsullins?
I use/recommend jcsullins' cm10.
Make sure MTP is checked (follow my first post) and that should take care of the charging problems.
Also, try to not let the battery run out of power. It could possibly brick the tablet.
It seems that I have somewhat sorted out the charging problems. I read an article last night that Samsung Chargers also work for the HPTP.
The process is fairly simple. Use the Samsung Charger first to charge a phone. After 2 hours or so, use that charger for the HPTP to charge the touchpad from a used/electrified wire. During the other process, use the HPTP Charger for the phone to power the cord up. After 10mins or so, switch both chargers. So the HPTP should be using the one that came with it by this time.
It worked for a while then the "Please use the charging cable that came blah blah blah to fully charge..." message came. I've read another article that the touchpad should be a little elevated or at least level with the cord so the cord will not fall down that is causing the message to pop up.
I've used both methods and the 2nd method is working like a charm. It shows a battery sign with a lightning bolt and the charging warning/message does not pop up. Will leave it overnight to see if it charges.
Then after, I might reinstall CM9(I've been from CM9 but downgraded to CM7 because of camera issues w/c my lil bro does not like).
So I left it overnight and it charged when I used the 2nd Method. Happy Days!
SCPadgeebar said:
During the other process, use the HPTP Charger for the phone to the cord up. After 10mins or so, switch both chargers. So the HPTP should be using the one that came with it by this time.
Click to expand...
Click to collapse
What?
*fixed*
Sorry, That was late night here in the PHL and was a bit sleepy when I was posting that.
Also have dead touchpad
I haven't been able to see any life from my touchpad after the battery completely drained. Its been 2 days since I haven't been able to use it.
I've tried charging it via the cable and adapter that came with it for a couple of hours, left my TP on the touchstone all afternoon to morning and no life either, the touchpad however is a bit warm at the back. Does that indicate its charging?
my TP is sitting on the touchstone now but I've replaced the AC adapter and currently using my HTC Sensation plug, I am running out of ideas and I'm going to presume its completely dead.........
I've tried connecting it to the pc but nothing happens, Can someone help me out, I've also tried the button combinations "Home, Home+Power and Home+Power+VolumeUp"
I tried both of the methods mentioned a couple of posts ago with no success.
I have also left it on the regular AC charger for 48+ hours and a Samsung cell phone charger for another 48+ hours and nothing.
It is sitting on the Touchstone now for 36+ hours and nothing yet.
I sent HP an email and here is what they said to try:
"We gather from your mail that your Touchpad is unresponsive and will not turn on. To be able to help you with this issue please take note of the following troubleshooting steps:
First of all leave the device on charge with charger for 48 hours after do the following:
Press and hold the power button + Center for 15 seconds. The device may take a few minutes to restart.
Please do the above with the device connected to the charger. (not charging dock nor PC).
Press and hold the power button + volume Up + Center and continue holding for 5 seconds after the Full Erase screen appears.
Also please try the above steps with another USB cable, also please try to connect the USB to the computer with the touchpad, if the computer doesn't recognize the device, the USB cable is faulty.
Please try your charger on another device to see if this charges the device. As the issue could be that the AC adaptor that is not working.
Have you tried another charger with the Touchpad? In order to verify where is the problem. Regarding to your problem ,do you know if the problem is with the charger itself or with the USB cable? Have you tried the complete charger with another Device, phone?
If the steps given do not help you with this issue, please send us a Proof of Purchase (scan of store`s receipt attached to your response) to validate your warranty or the order creation date of your device and your address.
If you need further assistance, please reply to this message and we will be happy to assist you further.
For information on keeping your webOS and Palm products up and running, please visit our website at: http://www.hpwebOS.com
Sincerely,
HP webOS SUPPORT"
None of that worked either. I just get the "Palm device" balloon on Windows XP when I hold the Power+Volume Up + Center button. It looks for drivers but never finds them.
Also try holding Home + Power button for 30 seconds instead of 15...This has been known to force some life back for some
Con500 said:
Also try holding Home + Power button for 30 seconds instead of 15...This has been known to force some life back for some
Click to expand...
Click to collapse
Nothing after trying that and leaving it on the Touchstone for 48+ hours. Time to leave it plugged up to the computer for 48+ hours and see what happens.
Nothing after 48+ with the factory USB cable connected to a desktop computer.
It would be nice to see a solution that works every time instead of a bunch of guesses.
abomb78 said:
Nothing after 48+ with the factory USB cable connected to a desktop computer.
It would be nice to see a solution that works every time instead of a bunch of guesses.
Click to expand...
Click to collapse
First my observations on three 32 GB TP's:
My discharge rate on WebOS in Airplane mode was arround -613 to -850mA. Screen on, (brightness affects this).
3. My discharge rate on CM10 in Airplane mode is about -520mA!!
4. A PC's USB port puts out 500mA's!!!
5. On the touchstone, (doesn't seem to matter if WiFi is on or off), with screen on 1/3 brightness + Battery Monito Widget = +853 to 945mA
6. On HP charger & cable, same as above = +1,377mA
What suprised me was the greater drain in WebOS.
You PC's USB port may be causing further discharge to the 2% TP's auto shut-off!
Actually none of these goofy button pressing and charging methods was right. A6 was faulty. It is fixed now.
My TouchPad is dead
abomb78 said:
Actually none of these goofy button pressing and charging methods was right. A6 was faulty. It is fixed now.
Click to expand...
Click to collapse
My TouchPad discharged overnight and now just has a black screen. None of the button pressing or charging suggestions described in these forums has worked for me. I was just running webOS 3.0.5. No version of Android was on the TouchPad.
Please tell me the trick you used to revive your dead TouchPad. Was it just a problem with your Andriod OS?
Much thanks.
bluechip64 said:
My TouchPad discharged overnight and now just has a black screen. None of the button pressing or charging suggestions described in these forums has worked for me. I was just running webOS 3.0.5. No version of Android was on the TouchPad.
Please tell me the trick you used to revive your dead TouchPad. Was it just a problem with your Andriod OS?
Much thanks.
Click to expand...
Click to collapse
http://rootzwiki.com/topic/36658-tpdebrick-v01/page__st__300
Odd problem, and it seems to be somewhat common with no real "fix".
Bought my HTC One back in May and it has been flawless in every regard until recently. It no longer....charges. Clearly a defect with the phone, I'm just not sure if it is hardware or software related.
I plug the USB charger in (tried three different chargers) and nothing seems to work UNLESS the phone is completely powered off - then it will charge very, very slowly. My computer doesn't recognize a device when plugged into the USB port.
I'm a little dissatisfied with HTC at the moment. They issued an RMA but I have to do without a phone for over a week and they made absolutely no effort to speed up the process. Who knows how long the repair will take! They may make a better product than Apple/Samsung but their customer service is lightyears behind, sadly.
Is there any way to avoid this downtime? Any possible fixes?
I've tried...
1) Booting into safe-mode
2) Factory reset
3) 3 different chargers
Running Android 4.3 on Sprint.
I am encountering the same problem.
My phone will charge if I restart it and plug it into a wall-charger.
If I plug the phone into a PC, it fails to mount as a USB drive AND it fails to charge. After which it will no longer charge from a wall socket unless it has been rebooted.
I have tried a number of different cables, wall chargers, and computers.
I have tried resetting the phone to factory settings.
I have tried alternative ROMs in the hopes it would restore my USB functionality.
No luck.
Is it a hardware problem which requires servicing or is there a software fix to get the HTC One to show up as a USB drive again?
NGO5 said:
Odd problem, and it seems to be somewhat common with no real "fix".
Bought my HTC One back in May and it has been flawless in every regard until recently. It no longer....charges. Clearly a defect with the phone, I'm just not sure if it is hardware or software related.
I plug the USB charger in (tried three different chargers) and nothing seems to work UNLESS the phone is completely powered off - then it will charge very, very slowly. My computer doesn't recognize a device when plugged into the USB port.
I'm a little dissatisfied with HTC at the moment. They issued an RMA but I have to do without a phone for over a week and they made absolutely no effort to speed up the process. Who knows how long the repair will take! They may make a better product than Apple/Samsung but their customer service is lightyears behind, sadly.
Is there any way to avoid this downtime? Any possible fixes?
I've tried...
1) Booting into safe-mode
2) Factory reset
3) 3 different chargers
Running Android 4.3 on Sprint.
Click to expand...
Click to collapse
You might want to try to run HTC's Function Test which includes a battery and charger test - You may do so by dialing *#*#3424#*#* then selecting the Charger Test, followed by more then selecting the Battery test and finally run.
@Wiss said:
You might want to try to run HTC's Function Test which includes a battery and charger test - You may do so by dialing *#*#3424#*#* then selecting the Charger Test, followed by more then selecting the Battery test and finally run.
Click to expand...
Click to collapse
This is a cool trick! Thanks!
Charger came back as fine when charging from wall... but nothing when charging from PCs.
Also, their Charger test is really terrible. It basically says, "Plug in the charger. If the battery indicator says it is charging... then it is charging."
Yeah. I figured that much out on my own.
Looks like I need to hit the service center this weekend.
A question about service... This is my first Android phone. I've rooted it. Will this be a problem with the folks at the service center?
Kamalot said:
This is a cool trick! Thanks!
Charger came back as fine when charging from wall... but nothing when charging from PCs.
Also, their Charger test is really terrible. It basically says, "Plug in the charger. If the battery indicator says it is charging... then it is charging."
Yeah. I figured that much out on my own.
Looks like I need to hit the service center this weekend.
A question about service... This is my first Android phone. I've rooted it. Will this be a problem with the folks at the service center?
Click to expand...
Click to collapse
Any fixes/update? HTC issued an RMA for me...really annoying to be without my phone for god knows how long. Deff regret not going the Apple route.
NGO5 said:
Any fixes/update? HTC issued an RMA for me...really annoying to be without my phone for god knows how long. Deff regret not going the Apple route.
Click to expand...
Click to collapse
What does "RMA" mean?
Same issue. Tmo replaced it for $20
Sent from my SGH-T989 using XDA Premium 4 mobile app
Yeah happened to me as well. The headphone jack also stopped working, but I got it swapped for a new one because of my warranty.
Sent from my HTC One using XDA Premium 4 mobile app
This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.
KiamatDusk said:
This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.
Click to expand...
Click to collapse
AT&T HTC One that was not charging here, verifying this fixed my problem. As I held down the buttons for 2 minutes the phone attempted to boot itself multiple times, for others trying this method: This is normal, just wait the full two minutes.
Hey guys I have started having this same problem and I think it may be due to the charger port having dirt / grease in it. Iplugmy cable in and no charge. Push the cable down towards back of phone and charges again. I am going to give it a clean later and see
Sent from my HTC One using xda app-developers app
Thank you
KiamatDusk said:
This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.
Click to expand...
Click to collapse
Appears to have worked for me. Two days ago I realized my phone was not charging unless i turned it off and charged with my adapter. I could connect to my PC and sync just fine but the charging wouldn't work. This reset procedure appears to have done the trick. Many Thanks:good:
WarningU2 said:
Appears to have worked for me. Two days ago I realized my phone was not charging unless i turned it off and charged with my adapter. I could connect to my PC and sync just fine but the charging wouldn't work. This reset procedure appears to have done the trick. Many Thanks:good:
Click to expand...
Click to collapse
Glad it worked for you.:highfive:
I found a SM-T813 for sale and it has the following error message: "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." The person selling it also states that whenever he plugs it into his computer it isn't recognized and reboots after 5 seconds.
This is what he states: Samsung Galaxy Tab S2 SM-T813 32GB, Wi-Fi, 9.7"
Needs Android Re-installed
PROBLEM: doesn't boot. When I connect it to my computer, I get the following message: "an error has occurred while updating the device software. Use the emergency recovery function in the smart switch pc software." And it keeps re-booting. Hopefully you can reinstall Android. Sold As-IS for repair!
I asked him the following questions and these are his responses:
Have attempted to reinstall Android?
- Yes, I've tried holding down the volume button to download mode, and I've tried connecting to my laptop, but it keeps rebooting.
What did you try when you connected it to your computer?
- Nothing, my laptop won't recognize it. The tablet will connect for five seconds then disconnect. The cycle repeats.
So you've tried the Smart Switch PC software that it mentions with no success? Does the tablet automatically reboot itself after being plugged into your computer after the 5 seconds you mentioned?
- Yes and yes
Does it seem like this is fixable? I've read quite a bit online, but it seems like it is one problem or the other, I haven't found anything with both problems. For the bootlooping it sounds like it may be a physical defect, in which case I'm not really interested in it, but I'm not sure if it is.
Can anyone help? It's for sale for about half the price of any other used S2 10" I could find.
Thanks!
Sounds like a bricked paperweight to me. But if you are intested in scavenging go for it, I'd say.
Simply appears to me like user error. If it's not charged it will reboot.
Also to boot download mode the right button combo has to be held regardless of whether it's boot looping or not. Seems to me he's not using the right button combo.
If you can get to download mode it's likely fixable.
Same problem...
I'm having the same problem with my tablet. So far as I know, there's really two different problems here:
1) There was the issue with the firmware, that could be taken care of with the Samsung Smart Switch, and
2) The device is out of battery, but because of issue number one, whenever the tablet has enough juice to do so, it turns the screen on at full brightness to tell that it is in such a condition, thus draining any battery that had just been charged into the device.
I still haven't figured out how to get it to charge, and that's really the main problem right now, is figuring out how to get it to charge either faster than the screen drains the battery, or without the screen turning on in the first place. The only solutions I could think of for that, is to open it up, and put a fully charged battery in (thus voiding the warranty, if there is one, but in your case probably not), or maybe (I haven't tried this yet, so I don't know if this would even work or not) opening up the tablet, and disconnecting the screen while the tablet charges, then reconnecting it in a few hours, after the tablet has stored up some juice. The second option would save the costs of buying a new battery, and its not even certain that the battery would have enough in it to go through the process either, but it is a lot more experimental, and I have no idea if it would even work without breaking the device.
Those are just two ideas I came up with, so if anyone else has a better idea of how to fix it without sending it to a shop, or opening it up, please tell. And just a warning, I've done some phone repair jobs in the past, but I don't work with repairing phones on a regular basis, so don't take me as an expert on this. If you choose to use one of the above methods, do it at your own risk, and make sure you study up on how to do it, or take it to a shop to have professionals do it.
PGingey said:
I'm having the same problem with my tablet. So far as I know, there's really two different problems here:
1) There was the issue with the firmware, that could be taken care of with the Samsung Smart Switch, and
2) The device is out of battery, but because of issue number one, whenever the tablet has enough juice to do so, it turns the screen on at full brightness to tell that it is in such a condition, thus draining any battery that had just been charged into the device.
I still haven't figured out how to get it to charge, and that's really the main problem right now, is figuring out how to get it to charge either faster than the screen drains the battery, or without the screen turning on in the first place. The only solutions I could think of for that, is to open it up, and put a fully charged battery in (thus voiding the warranty, if there is one, but in your case probably not), or maybe (I haven't tried this yet, so I don't know if this would even work or not) opening up the tablet, and disconnecting the screen while the tablet charges, then reconnecting it in a few hours, after the tablet has stored up some juice. The second option would save the costs of buying a new battery, and its not even certain that the battery would have enough in it to go through the process either, but it is a lot more experimental, and I have no idea if it would even work without breaking the device.
Those are just two ideas I came up with, so if anyone else has a better idea of how to fix it without sending it to a shop, or opening it up, please tell. And just a warning, I've done some phone repair jobs in the past, but I don't work with repairing phones on a regular basis, so don't take me as an expert on this. If you choose to use one of the above methods, do it at your own risk, and make sure you study up on how to do it, or take it to a shop to have professionals do it.
Click to expand...
Click to collapse
Just boot it to DOWNLOAD mode or RECOVERY mode.
Also if your tablet cannot charge even at full brightness then there's either an issue with the battery or more likely the charger.
When the tablet is plugged into the mains the tablet should run indefinitely and charge at the same time if it's a 2amp charger.