Handtec warranty on Galaxy Note for US buyers? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I'm very close to pulling the trigger on a Note from Handtec, but was wondering if anyone knew how warranty service is handled for foreign buyers? I'm in the US and would hate to have to send my phone in and wait for weeks if I were to need warranty service, but I'd hate it much more if I had no warranty at all. Anyone know?

Insure your phone through a 3rd party mobile insurance provider or your homeowners insurance.

Do you have any recommendations for third party warranty or insurance for these types of phones?

I hear a lot of good things about SquareTrade.

Does anyone have info on warranties? What's Samsung's position on a manufacturer's warranty? I appreciate the 3rd party insurer suggestion, but it seems like a warranty would be best for issues such as manufacturing defects. Does Squaretrade or renter's insurance even cover such phone issues? I thought they were only for loss or accident.

I was looking into 3rd Party Insurers and found one (www.toughcell.com) that covers both theft/loss and device defects but the actual site and relatively low pricing made it seem somewhat questionable so I don't know if I should give it a try...

ATT support only in the states?

I put it on my American Express. If anything goes wrong, they'll cover me.

I would've figured credit card protection would only work so long, like 30 days or something. What if the display goes out 6 months down the line? I'm surprised nobody's been able to say what Samsung's warranty policy is on this for foreign countries.

Why do you need 3rd party insurance? The phone comes with 2 years manufacturer warranty.
Sent from my HP Touchpad using Tapatalk

mxmarcus said:
Why do you need 3rd party insurance? The phone comes with 2 years manufacturer warranty.
Sent from my HP Touchpad using Tapatalk
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Click to collapse
Manufacturer Warranty isn't valid on Import Phone's [Like the EU/UK Note] in the USA.

cant you just then ship it back? I have family in poland so i can just ship it to them and have them send it in for warranty if that ever proves to be the case

I have had square trade warranty in the past and they are awesome.
However no luck for us now for items purchased outside USA
Here is the mail that I got from them
Thank you for contacting SquareTrade.
Unfortunately, you will not be able to get our coverage as the insurance polices, we offer are only for the items purchased brand new within US and are only for US residents at the current point of time.
We might increase our coverage area in the near future but unfortunately, we are not doing so at the moment.
For customers who live outside the fifty United States, the SquareTrade Care Plan is only available on items purchased from our integrated resellers who allow for International purchases like Crutchfield.
Hope that answers your question! You can also reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Fern
SquareTrade Care Specialist

Will squaretrade cover an import bought from a retailer within the US? I'm sure they'll start popping up soon.

PickleHead said:
Will squaretrade cover an import bought from a retailer within the US? I'm sure they'll start popping up soon.
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They will . They covered for my SGSII from expansys

I spoke with Handtec and expressed my concerns over the warranty on the Galaxy Note. They said:
[FONT=&quot]In this case the device will come with 24 months warranty, it will need to come back to Handtec and then we will send this to Samsung on your behalf.[/FONT]
So I'm satisfied and will place my order! Of course this is for Handtec only; other retailers certainly have their own policies.

I got a 24 month insurance policy from ensquared - $99 for $1000 coverage at a $75 deductable. Peace of mind.

kuaka said:
I put it on my American Express. If anything goes wrong, they'll cover me.
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Click to collapse
Nope, they don't cover this as it won't have a US warranty.
But good to know Handtec will send it to Samsung on your behalf. That's nice. You have to trust them, but the seem reputable.

hey guys what about this
http://www.amazon.com/Samsung-GT-N7000-Unlocked-Cellphone-US-Warranty/dp/B0067HQL30
EDIT: ALSO its on NEWEGG
and there is no warranty info.
it says US warranty (blue)
anyone know what that means?
also i dont know if you guys read but apparently there are some serious screen issues on these devices.

Maybe I'm missing something important here, but wouldn't buying from Newegg make more sense?
http://www.newegg.com/Product/Product.aspx?Item=N82E16875176317&Tpk=Galaxy note
Isn't that from their U.S. store or something?

Related

Ordering online and warranty?

I'm going to order the Kaiser online and unlocked but what does concern me with ordering online is the support for possible problems down the road.
Are there any specific sites I should look into ordering from based on their own offered warranties for products or would I be safe sticking with HTC's default warranty of I'm assuming 1 year standard coverage as long as I didn't drop it etc?
any ideas on how I could purchase an extended warranty if the site doesnt offer one? The Kaiser is very expensive, 875+ USD and it would be quite a shame to drop it and be out ALL of that cash.
evolution_theory said:
I'm going to order the Kaiser online and unlocked but what does concern me with ordering online is the support for possible problems down the road.
Are there any specific sites I should look into ordering from based on their own offered warranties for products or would I be safe sticking with HTC's default warranty of I'm assuming 1 year standard coverage as long as I didn't drop it etc?
any ideas on how I could purchase an extended warranty if the site doesnt offer one? The Kaiser is very expensive, 875+ USD and it would be quite a shame to drop it and be out ALL of that cash.
Click to expand...
Click to collapse
Elite Electronix offers a 3 years warranty for 76.00. That's how I bought mine.
http://www.elite-electronix.com/product_info.php?products_id=1015
Thanks for the link!
The problem I see with this site is its around $25+ USD more expensive than other sites and for $75 extra they're offering to only extend the manufacturer's warranty. That's not bad but I'm wondering if anyone sells something that could cover a broken screen for example. The manufacturer's warranty only covers defects I believe? Correct me if I'm wrong please.
Have you checked with your household insurance? They may offer a generic package.
Gordon
I am heading to London next week, I will probably pick up my TYTN II there... Whats the warranty for the product after I return to the US? I want to buy it with my amex to extend the manufacturers warranty another year...

Send Expansys Diamond Back For Refund?

Hi all, first post so hello. I've been reading various reports on here and elsewhere about expansys' so called UK version.
Will the official UK phone be any different/better? I'm a bit concerned and wondered whether to send it back and wait for Tmobile to release it.
What you reckon?
Return
If you purchase a T-Mobile it will be locked not unlocked and I beleive the number will be HTC P3702 or 3.
The UK version will have more up-to-date software (HTC have delayed the release date to apply software fixes). Also, the Expansys Diamonds have been imported from HK, so it's not clear what will happen about the warranty.
If I were you, I'd play with the Diamond for a bit, then send it back to Expansys and try to get my money back. Then I'd buy an unlocked Diamond whenever it is properly released in the UK (probably sometime between the 15th and 25th) for much cheaper from somewhere like Play.com, TotalPDA or INKINO (I can't believe Expansys are charging even more than INKINO).
Dark Fire said:
The UK version will have more up-to-date software (HTC have delayed the release date to apply software fixes). Also, the Expansys Diamonds have been imported from HK, so it's not clear what will happen about the warranty.
If I were you, I'd play with the Diamond for a bit, then send it back to Expansys and try to get my money back. Then I'd buy an unlocked Diamond whenever it is properly released in the UK (probably sometime between the 15th and 25th) for much cheaper from somewhere like Play.com, TotalPDA or INKINO (I can't believe Expansys are charging even more than INKINO).
Click to expand...
Click to collapse
Thanks for the quick replies.
I paid £120 for it with a 12 month £42.50 contract. Only had it couple of days so i think i have 14 days to cancel?
nokmond said:
Thanks for the quick replies.
I paid £120 for it with a 12 month £42.50 contract. Only had it couple of days so i think i have 14 days to cancel?
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I think thats expensive. Its probably cheaper for you to get it offline (totalpda 410, play.com about the same), and get some other phone for free with contract and ebay that.. or get just a contract at a discounted price from these online stores.
someone1234 said:
I think thats expensive. Its probably cheaper for you to get it offline (totalpda 410, play.com about the same), and get some other phone for free with contract and ebay that.. or get just a contract at a discounted price from these online stores.
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Thanks. How would i stand with returning the phone and cancelling the contract? Is it 14days to cancel? Would i get my £120 refunded?
nokmond said:
Thanks. How would i stand with returning the phone and cancelling the contract? Is it 14days to cancel? Would i get my £120 refunded?
Click to expand...
Click to collapse
yes you will get all money back maybe a restock fee will apply, but most contract provides should not charge this.
You'll get a total refund. You're covered by distance selling regulations. Some people call this a cooling off period, but its actually to protect you from shoddy descriptions, since you can't physically see the product.
This 'cooling off' period is a myth, and doesnt automatically apply to phone contracts by any law. All networks build it into their T&C when you buy direct, but be very careful, some retailers like carephone warehouse for example are agents for say O2, and so have their own contract, which has no cooling off. If you walked into carephone warehouse store and signed up you'd be outta luck. Online, you could use distance selling regulations to cancel (yeah they still apply because its seen as a product).
If in dought, always buy online (with a decent credit card). Sounds funny doesnt it? only a coupla years ago we would be advising the opposite! But you have alot more protection now online and with a credit card.
Refuse to pay any restocking fee if they ask you for one say its not a UK device as advertised. All else fails, call your credit card company and let them deal with it
someone1234 said:
You'll get a total refund. You're covered by distance selling regulations. Some people call this a cooling off period, but its actually to protect you from shoddy descriptions, since you can't physically see the product.
This 'cooling off' period is a myth, and doesnt automatically apply to phone contracts by any law. All networks build it into their T&C when you buy direct, but be very careful, some retailers like carephone warehouse for example are agents for say O2, and so have their own contract, which has no cooling off. If you walked into carephone warehouse store and signed up you'd be outta luck. Online, you could use distance selling regulations to cancel (yeah they still apply because its seen as a product).
If in dought, always buy online (with a decent credit card). Sounds funny doesnt it? only a coupla years ago we would be advising the opposite! But you have alot more protection now online and with a credit card.
Refuse to pay any restocking fee if they ask you for one say its not a UK device as advertised. All else fails, call your credit card company and let them deal with it
Click to expand...
Click to collapse
Thanks. I paid for it via credit card from expansys. Looks like play.com will be a better option.
nokmond said:
Thanks. I paid for it via credit card from expansys. Looks like play.com will be a better option.
Click to expand...
Click to collapse
There's also a power seller on ebay eCell or something for 400 quid including postage. It'll be another import, but at that price i do think it may be worth considering for some people.

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?

US AT&T use; Where did U Buy? Any Warranty? Difference in UPDATES from diff regions?
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
lightfire said:
I notices there are two different re-sellers on Amazon.com. One advertises "US Warranty" but I found out it is only 90 days. I assume these come from two different regions.
Simplyelectronics has the best price. They ship from Hong Kong (I think). So I assume this device is for China region? They also say one year warranty, shipped back to Hong Kong.
My questions are:
Best place to purchase with warranty? Where did U purchase; does it have and warranty at all?
Any difference when getting firmware updates depending on where it was made for?
Better to buy one for Germany, Poland, China, etc?
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
I bought mine at Handtec in UK. I got the Note the next day. They do honor Samsung's 24 month warranty (you need to send the unit to them and they deal with the warranty). You can ask them directly. Very good customer service.
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Jade Eyed Wolf said:
Not too sure about warranty for mine, but I bought mine off of one of the Amazon re-sellers. Mine came from Germany and had the most current (KK9/KK5/2.3.6) build. No issues with it whatsoever. Flawless screen. No threatening letters, texts, or emails from AT&T thinking it's a tablet and such. Just a great device!
Click to expand...
Click to collapse
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
got it from amazon. i don't know how to read european languages but the non-english manual says 'Dutch' at the back (mind my stupidity). prly warranty doesn't exist but oh well...should keep it safe. ordered smoe cases n attached screen protector. just make sure to get it from a seller with good ratings and avoid places like ebay.
---------- Post added at 05:15 PM ---------- Previous post was at 05:07 PM ----------
lightfire said:
Will AT&T device, when it ships, have remarkably more features?
Click to expand...
Click to collapse
http://pocketnow.com/android/samsung-galaxy-note-detailed-for-att-4g-lte
at least from my understanding, it's similar to Korean version, replacing exynos with snapdragon for 4G LTE capability...but functionality-wise I doubt it just as how SII didn't have feature differences other than a modified hardware design.
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
someone posted the square trade doesn't cover amazon bought cell phones. can anyone confirm this?
deymayor said:
Best option is to buy from ebay or amazon (depending on the price) and buy a 2-year warranty from squaretrade for about $70.
Sent from my GT-N7000 using XDA App
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Click to collapse
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
http://www.safeware.com/
This is what they told me:
Thank you for contacting Safeware. To insure your smartphone for one year the annual premium is $98.00 , in States there is a policy fee of 10% or $10.00 which ever is the least amount. Our policy covers against accidental damages, liquid spills and theft. If you decide you would like to purchase a policy I will need the date of purchase, the serial number, the amount you paid for the phone and your credit card information. You do not need to send a receipt of purchase at this time but if you have a claim you will need to fax the receipt at that time. If you want to purchase the policy over the phone below is my contact information.
They also have a two year for 78 but it doesn't include theft
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
I ought from them too, should be arriving today too
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
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Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
p51d007 said:
Ordered mine via Amazon....probably the same reseller...Germany it appears.
"suppose" to be here Friday, but with the Christmas being so close, I don't expect it until Tuesday the 27th.
Click to expand...
Click to collapse
You should probably make that the 28th, I ordered it on the 21st and was supposed to get it today (in the UK) but the courier says Amazon.de hasn't even sent it to them.
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
Not sure about updates because the second I got my note, i rooted and put custom roms on it.
Namuh said:
Bought mine from Amazon from reseller TRD-Trading GmbH (Global Mobiles) No idea if they will honor the warranty or not. I hope so. Any one else buy from them and know? The Note was packaged perfectly, the screen is great. No issues at all. Came with instruction on how to change the Notes language from German to English.
Click to expand...
Click to collapse
Got mine from them as well. $3.99 overnight Prime shipping. Sealed box and a perfect unit.
Make no mistake, there is no warranty in the US with these phones. Any other listing suggesting so is not correct.
k1ng617 said:
I bought one off of eBay and the SquareTrade warranty was $120 for 2 years $80 for 1.
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Click to collapse
deymayor said:
Sent from my GT-N7000 using XDA App
You shouldv'e purchased the warranty directy from Squaretrade. you will provide the item number and apply INTRODUCTION promo code for a 20% discount. $71 for 2 years.
Click to expand...
Click to collapse
Thanks, I actually didn't purchase the warranty, but that promo code makes it a little more palatable; the warranty for two years came out to be $99.20. This does not include accidental damage, just manufacturer defects and normal "wear and tear" whatever that means.
Still not totally sure if that is worth it; I'd prefer something with accidental damage/water dmg/theft etc.
jojorios said:
Bought mine from Expansys USA and got my insurance from Ensquared. Called them up before I did anything and they said they covered it no problem as long as I kept the receipt.
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Any idea if they will cover a "Like New" eBay purchase?
Sorry, to replay to my own post, but I had a chat with an Ensquared advisor and here's the conversation:
ensquared: Hi, how may I help you today?
you: Hi I just made a purchase on eBay for a "Like New" android smartphone
you: I was wondering if ensquared covered such items?
ensquared: Unfortunately, we can only cover brand new phones that are within 90 days from the time they were purchased.
I ordered mine from Amazon from TechkingUSA LLC, it was on my prime account and was fulfilled by Amazon, so I'm not sure who I really got it from of the two, be for I ordered I email and received a response that the warranty length was the original manufactures warranty. hope I never have to use it but as far as I know Amazon is backing it so it should be good.6
http://forum.xda-developers.com/showthread.php?p=20576752#post20576752

Accidental Handling Warranty in the US

Does anyone know if squaretrade will work on an imported Galaxy Note? I'm not about to drop the money on it if it is questionable whether or not they would cover a replacement at least up to the $600 limit.
Just looked at newegg and I could have spent $20 more for the opportunity to get a 1 ($60) or 2 ($150) year ADH plan. Bummer for me, but maybe it will help somebody else.
I have never broken any of my electronics in the past, but this giant screen on such a thin device has me worried.
im also curious about this
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
stefan.buddle said:
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
Click to expand...
Click to collapse
Thanks for that! Applied for 3 years protection against theft/accidents on my "$700 tablet" for roughly $160.
I have square trade on my Galaxy Note; paid $69 on Black Friday for 2 years coverage.
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Any Ebay purchase, new or otherwise is not eligible for accidental.
Ity was said that they would not warrenty a device that does not have a US warranty...but I called them up and gave the guy the website(handtec) and he said that I could get accidental if I ordered it from that website. Now, handtec does offer their own warranty where they will help you out for 24months after your purchase, or if it's within the 1 year Samsung warranty they will act as a middle man. But this is not on their website. Either way, I bought a $98 2 year AHD from square trade for mine, thinking at least if I do bust it, I may be able to get $600 out of it. If they say it's not covered, I'll ask for my $98 back since it was never really valid anyway.
stefan.buddle said:
use safeware they cover it for 2 years for 78-ish dollars without theft, or 1 year for 98 with theft
Click to expand...
Click to collapse
Thanks for the heads-up on that warranty. That is a great policy. I signed up for 2 years since it covers EVERYTHING.
yeahmon said:
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Click to expand...
Click to collapse
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
beestee said:
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
Click to expand...
Click to collapse
I emailed them specifically about my device gave them the link to the website I bought it from and got a call with a quote and all, I'm still fishing around but I think I'm going to buy it from them because they offer the most for the least amount
beestee said:
That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.
Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.
Click to expand...
Click to collapse
Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?
yeahmon said:
SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.
I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.
Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.
Click to expand...
Click to collapse
I got ADH on my Note through Squaretrade. I called them up and talked to 2 employees to verify the plan.
Item:
Samsung Cell Phone
Condition:
New
Purchased At:
Negri Electronics
Item description:
Android Phone
Date purchased:
10/27/2011
Receipt Recvd Date:
pending
Type of coverage:
2 years with ADH
Coverage starts:
11/10/2011
Coverage ends:
11/10/2013
Care Plan Price:
$99.20
Purchase Date:
11/9/2011
Purchased for:
$107.38
MrNetwork said:
Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?
Click to expand...
Click to collapse
I bought my note new from amazon, but the note itself is from Germany.
All they (safeware) asked for proof of ownership at the time of application was the serial number, and I had to pick a second proof of ownership that would be provided in the event of damage or theft, and I chose 'receipt' since one was sent in the shipment with my device.
They never asked where it was purchased from though, so it doesn't really seem that important to them I guess. All they seem to care about is the cost to replace and availability, not whether the device or seller is native to the US. If a replacement can be attained at the coverage amount specified then it should go through.
This is most likely so that they can easily cover ebay purchases.
i have 2 years ADH thru squaretrade. paid $89 + $99 deductible.
bought the phone from amazon (a reseller)
talked to several different ST reps and they all confirm my phone is covered for $600
I already mentioned that I got 3 years of ADH + theft protection up to $700 through safeware for just under $160, but I did not mention that this is with $0 deductible.
Squaretrade says it must have a 90 Day US warranty for their warranty to be effective??? Thats why I went through Safeware.
I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.
The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).
I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.
My two cents.
bigmike83 said:
I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.
The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).
I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.
My two cents.
Click to expand...
Click to collapse
Why wouldnt it matter? Iphone parts are ubiquitous and everyone knows how to fix them. An esoteric n7000 which almost no one has in the usa (a year of owning this phone, still never seen someone else with one) means a tech will need more time repairing it and parts will be hard to find.
Sent from my GT-N7000 using Tapatalk 2

Where to buy N7000 in US?

Looking to purchase an N7000, any deals or reputable site in the US to purchase from? Thanks!
octavian90 said:
Looking to purchase an N7000, any deals or reputable site in the US to purchase from? Thanks!
Click to expand...
Click to collapse
I bought mine off of Amazon using Amazon Prime and it came the next day for only an additional $4. Definitely worth it.
Since you just missed out on the 1saleaday.com price of $585 yesterday, I say your next best option is what the poster above me stated: Amazon
Sent from my SPH-D700 using XDA App
amazon. its where i got mine.
Again, Amazon.. it does not get more "reputable" than that. ordered mine today for ~$620
Got mine off ebay from a top seller so I knew it would be legit.
Got mine too from Amazon...
Guess its almost unanimous...
Thanks for your your input everyone..can you guys comment on 3rd party warranties I can purchase for the Note?
Those who bought from Amazon, can you tell me the name of the reseller and which country the phone came from?
Majority of the Note sold in Amazon is not from Amazon, but from 3rd party seller.
Got mine from here:
http://www.amazon.com/Samsung-GT-N7...QL30/ref=sr_1_1?ie=UTF8&qid=1333565759&sr=8-1
Can't beat $583.99!
thebz1 said:
Got mine from here:
http://www.amazon.com/Samsung-GT-N7...QL30/ref=sr_1_1?ie=UTF8&qid=1333565759&sr=8-1
Can't beat $583.99!
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Yes, just like the above, it's sold by 3rd party company called MasterDeals. So if I have issue with the phone after 30 days, I'd have to deal with MasterDeals and NOT Amazon.
For example, some seller will tell you EXACTLY which country it came from and how to submit warranty work. Some seller, when I contacted them, like PVCS Popular (a reseller in Amazon), REFUSED to tell me where the phone comes from, so I AVOID buying from them.
That's why I am wondering which 3rd party reselller in Amazon you bought the Note from and if you have any issues.
If you are massively concerned over warranty you should buy the ATT Note instead as the Samsung Galaxy Note GT-N7000 is not sold or supported by Samsung in the USA.. it effectively is what the camera firms would call "grey market"..
You may be able to purchase a warranty for some outrageous price, or you can work on the "if it works for a week its likely fine" principle which is accurate for consumer electronics 99.999% of the time... I choose the latter.
The best i can suggest is to purchase one where the supply is 'fulfilled by Amazon".. then it is Amazon on the hook.. but even if there is some warranty trail none of this helps if it takes three months to send off and return your device, along with a $100 shipment charge..
I got mine from an ebay seller in Singapore (roseXXXXX). I bought it for 603 but right now it's 605. I also had an ebay code for 10% off which took off 60 dollars AND I bought it the day ebay had DOUBLE THE EBAY BUCKS night, so I earned 28 dollars in ebay bucks! That's a 88 dollars I saved off of 603 price!
EDIT: i want to add than with the 88 dollars I saved, i bought an 80 dollar Sandisk 64GB class 6 micro SD card (from adorama when it was on sale). And with the remaning 8 bucks, i bought a screen protector and a clear case from ebay. What a great deal for me.
Mystic38 said:
If you are massively concerned over warranty you should buy the ATT Note instead as the Samsung Galaxy Note GT-N7000 is not sold or supported by Samsung in the USA.. it effectively is what the camera firms would call "grey market"..
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No, Samsung WILL accept warranty work if you ship it to them. I have bought many phone from out of country (Nokia, Samsung, Sony-Ericsson) and when it need warranty work, I ship it to country where I bought it from and include the pre-paid UPS package. I rather pay about $100 in shipping that COMPLETELY lost $600 because the phone no longer works.
As a matter of fact, one of the reseller in Amazon (Global Mobile), told me their phone is from Germany and comes with 2 years Samsung warranty and even offered to ship the Note to them for warranty work and they'll take care of the shipping and communication between Samsung Germany and them. Unfortunately, they're out of stock of the Note, otherwise I'll buy it from them.
In the case of the reseller I mentioned in my previous post, PVCS, they didn't want to tell me where the Note come from. So if I need warranty work, which country I need to send it to? German, Mexico, UK?
---------- Post added at 02:20 PM ---------- Previous post was at 02:12 PM ----------
Mystic38 said:
The best i can suggest is to purchase one where the supply is 'fulfilled by Amazon".. then it is Amazon on the hook.. but even if there is some warranty trail none of this helps if it takes three months to send off and return your device, along with a $100 shipment charge..
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BTW, Amazon is NOT on the hook. Amazon is responsible for fulfillment (shipping, credit card charges, etc.) but not warranty work.
If you buy, say a MacBook from Amazon (not 3rd party reseller in Amazon), they'll take care of it for the first 30 days (DOA, missing shipment, etc.), but beyond that, you'll have to go to Apple.
I ordered mine from Expansys. Apparently they've got a European office that'll handle any warranty troubles with Samsung.
lanwarrior said:
As a matter of fact, one of the reseller in Amazon (Global Mobile), told me their phone is from Germany and comes with 2 years Samsung warranty and even offered to ship the Note to them for warranty work and they'll take care of the shipping and communication between Samsung Germany and them. Unfortunately, they're out of stock of the Note, otherwise I'll buy it from them.
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Nice to know since this is who I got my note from. Have not had a single issue with the Note they sent me.
Sent from my GT-N7000 using XDA

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