Database Develop

[Q] PC Not Recognizing Cappy

I'll try to keep this as short as possible. After installing Perception 9.5 on my phone my PCs started to fail to recognize the device. I was never able to get it to work with Odin but I was able to connect it to install Perception 10.2 hoping that might fix the issue (10.2 goes back to 897 whereas 9.5 was based off some Samsung 959 ROM). Unfortunately, it did not and I can't connect the device to any of the three PCs I have.
Either nothing happens or the PC says "usb device not recognized". Things I have tried:
Switched usb debugging on and off
Switched from kies to mass storage to media player
Removed and reinstalled drivers on all 3 PCs (2 32-bit Vista, 1 64-bit Win7). The drivers used were the ones in the FAQ thread.
Tried a different micro usb cable
I'm at a loss as to what else to try. I never had this issue before trying to flash Odin with Perception 9.5 on my device. Any suggestions?

Have you tried a different USB port on your computer? I was using one on the front of my computer for months and then lately it wouldn't connect and I went through the things you did and nothing worked. I am now using a USB port from the back of my computer and it is working fine. If you have wifi you could also look into an app called SwiFTP. It will allow you to transfer files between your phone and computer using your wifi instead of USB cable. Good luck, hope you get it figured out.

Tman42 said:
Have you tried a different USB port on your computer? I was using one on the front of my computer for months and then lately it wouldn't connect and I went through the things you did and nothing worked. I am now using a USB port from the back of my computer and it is working fine. If you have wifi you could also look into an app called SwiFTP. It will allow you to transfer files between your phone and computer using your wifi instead of USB cable. Good luck, hope you get it figured out.
Click to expand...
Click to collapse
Yep, I have tried a total of 14 usb ports on 3 PCs, lol. I have Doubletwist and Dropbox so I'm not worried about moving files and whatnot, but I do like testing out other ROMs so I need to be able to connect in order to use Odin. I also want to sell this phone soon and pick up an Inspire so I kind of need to get it back to stock.

Update: I tried installing the Vibrant drivers (since that's what Perception 9.5 was based off of) and I did a hard reset of the phone. PC is still unable to recognize the device. Is there a zip file out there that would allow me to revert back to stock?

There its the jh7 ota that design gears put out a while back, but you are taking a risk flashing anything without knowing you can use odin.
If you are going to try it, make sure you disable lag fix first

did u try adb?
did u try different USB cable?
can u get it into download mode?

tzabka said:
did u try adb?
did u try different USB cable?
can u get it into download mode?
Click to expand...
Click to collapse
Do not know what ADB is, I'll do some homework. Tried a different cable. Can get it into download mode.
@mcord, thank you, I'll google that. I'm not sure what else to try.

http://www.ponack.net/designgears/JH7_OTA.zip

mcord11758 said:
http://www.ponack.net/designgears/JH7_OTA.zip
Click to expand...
Click to collapse
Thank you, before I try that I want to go down the ADB route. Is this what I'm looking for or is there something more updated?
http://forum.xda-developers.com/showthread.php?t=502010

That is what you are looking for but I am not sure it will do you any good if your pc does not recognize your phone

i m oso having same problem. it charge but just won't connect to my pc. tried all but fail. same worries

Phone not recognized by pc

Well to start out I have googled the drivers but still doesn't work... after bricking it pretty bad this happen and I fixed it by drivers while bricked to flash it to stock. But it has happened to me again after odin. Is it possible to just break it. Can someone link me working drivers maybe I've been trying ones that don't work or something
Sent from my SAMSUNG-SGH-I897 using XDA App

donk232 said:
Well to start out I have googled the drivers but still doesn't work... after bricking it pretty bad this happen and I fixed it by drivers while bricked to flash it to stock. But it has happened to me again after odin. Is it possible to just break it. Can someone link me working drivers maybe I've been trying ones that don't work or something
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It's not recognized when the phone is on? Seeing as you posted this topic using your phone I assume so lol. Have you tried restarting your computer?
You can download the correct drivers here.
http://forum.xda-developers.com/showthread.php?t=731989

Make sure you are using the oem usb cable. I had the same problem, changed cables and it worked

some cheap cables are for charging ... bt headsets and other stuff the data cables dont connect, its just for power.

koreancanuck said:
It's not recognized when the phone is on? Seeing as you posted this topic using your phone I assume so lol. Have you tried restarting your computer?
You can download the correct drivers here.
http://forum.xda-developers.com/showthread.php?t=731989
Click to expand...
Click to collapse
deleted drivers restarted, installed drivers restarted and still not working. i am using the cord that came with the phone.

donks232 said:
deleted drivers restarted, installed drivers restarted and still not working. i am using the cord that came with the phone.
Click to expand...
Click to collapse
You gotta make sure that your usb port is directly connected to your motherboard (usually back of your computer).

same usb port that has always worked. ive tried them all by now anyway

now i cant tell you how this helped but... i downloaded drivers to a different computer odin crashed while flashing reflashed and im 100% stock atm. Didnt do ANYTHING to my computer plugged it in and its working.

donks232 said:
now i cant tell you how this helped but... i downloaded drivers to a different computer odin crashed while flashing reflashed and im 100% stock atm. Didnt do ANYTHING to my computer plugged it in and its working.
Click to expand...
Click to collapse
lolol
Duno what happened but I'm glad it worked out for you

I'm having the same problem with my captivate after flashing REDROM. It won't recognize it if I have USB debugging turned on...

i have a theory... were you on a GB or other i9000 based rom/kernel???

well, im still having a problem getting my computer to recognize the phone, i have to mess with it for a a while to get it to work. i really want to flash anew 2.3.3 rom but without being able to get everything working right im stuck in 2.1
is this a problem with my cord or the connection on my phone? or something weird with my phone after flashing it a lot. its currently back to odin stock, i have been trying to master clear it with no luck

TRusselo said:
i have a theory... were you on a GB or other i9000 based rom/kernel???
Click to expand...
Click to collapse
continiuum miui and cyanogen mod are the only things ive tried to flash

well it looks like i'm done. my phone will not show up on my computer and its currently bricked, although i have no issue getting it to download mode i cant do anything with it. unless someone knows some magic, looks like im downgrading to my gf's 4 year old busted up BB

Guys, this problem while connecting to the PC body is stupidly charging .... Even in the download mode Odin does not see a body that could be? Connect other Cappy-all OK.

donks232 said:
well it looks like i'm done. my phone will not show up on my computer and its currently bricked, although i have no issue getting it to download mode i cant do anything with it. unless someone knows some magic, looks like im downgrading to my gf's 4 year old busted up BB
Click to expand...
Click to collapse
it must be a powered usb hub, on my buddies laptop only 1 out of 4 usb ports saw his phone.
if you can get into download mode you arent bricked.
try installing i9000 drivers, or try another computer.

I came up with this a while back. Could very well be the same issue.
Let me start by saying I'm flash happy, and everyone that knows me personally, tells me to just quit jacking with my phone. NOT A CHANCE! I'm on my 3rd Cappy and shouldn't have ever exchange it again. I only had to in the beginning, because I was a newbie and had not know enough, but to get me in trouble.
I presume that this should work on all Windows OS's. I personally am running Vista Enterprise x86.
My symptoms:
Plug in phone to the usb and it there was about a 15% chance off being able to mount to usb, and Windows recognizing as a mass storage device. I tried un-installing drivers and re-installing and it would work some of the time, until the point came when parts of the driver install would fail. Then to the point when it was just completely unrecognizable. I thought I had it fixed because it seemed intermittent. In the middle of flashing to stock, something interrupted communication between the pc and my phone. Restarted the phone and attempted the flash again. Got a little farther and froze again. I had to use another pc that I had never connected my phone to before and I was able to use my jig to trigger download mode, because no buttons combinations would allow it into download mode.
This got me thinking that it was specific to my pc and not my cable or my phone.
My resolution:
I went straight to the registry and went to find. I deleted every entry that came up for "i897" and "i9000" excluding what was listed in the system volume information, as I didn't have permissions to remove any keys. I didn't keep count, but I probably deleted 300-400 registry keys that pointed to my phone. It seems as if with each developers rom that I had flashed, there was an entry for a different device. Don't quote me on that, because it is just my personal consensus. I also un-installed the samsung drivers, the unknown device driver, kies software, and anything associated with samsung. I noticed that next to all of the i9000 instances, the hex key for me started with 1000ee. So I also searched for the first part of that key trying to ensure that all instances of the device. Lastly, I deleted the samsung folder from program files.
I installed the samsung drivers package commonly listed in all of the other threads for x86 operating systems. I plugged in my phone and watched as each and every driver installed successfully. Keep in mind different drivers are installed depending on if you have usb debugging on/off, and the options for if the preferences on you phone are set to media, storage, or kies. I have multiple usb ports, however testing has shown me that, for me and my setup, I can plug into the port that I used when installing the drivers the final time, I am able to connect consistently. Earlier today, I tried to plug into a different usb port and it was an unknown device. I am led to believe, this is because I didn't un-install the unknown device on this particular port.
If you intend to work in the registry, please remember to always back it up first. You can always restore.
Hopefully my findings can help you as they did me. Happy flashing and I would like to thank the community for the dedication to assisting each other and the developers, for making flashing, better than crack cocaine. Flashing rom's doesn't make you twitch near as much as a crackhead.

Well since you can't use your phone you should sell it to me
Sent from my GT-I9000 using XDA Premium App

I didn't even install drivers, ubuntu got them for me
Sent from my SGH-I897 using XDA Premium App

[Q] USB is not recognized by windows?

I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!

b-eock said:
I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!
Click to expand...
Click to collapse
Try these: http://downloadcenter.samsung.com/c...3/SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
Drivers straight from samsung.
Edit: if you are trying to mount your phone as USB drive and are on miui or cm7 you need to install the nexus s drivers then. Samsung drivers will still work for download mode. A computer restart sometime does wonders too.
Sent from my SGH-I896 running MIUI.

I forgot I used those already too.
Sent from my HTC Inspire 4G using XDA App

When you installed the drivers, did you right click and run as administrator?

It would be helpful to know what mode you are trying to connect in, download mode, usb mass media, usb drive or tethering. Did you install heimdall by any chance? On your phone switch to a different option under usb settings and see if your computer will detect your phone then. Sometimes if you install a new rom, usb drive wont work until you switch it to mass media then back to usb drive.
Sent from my SGH-I896 running MIUI.

I had to grant administrator permission when I ran the installation, but I didn't right click and give it permissions from the start.
And I'm trying to connect in download mode.
Its only on eclair that it doesn't wanna see the phone, idk why. It saw it on MIUI(on I897 GB BL) but not on eclair/froyo BL
Sent from my I897 using xda premium

Have you tried downloading Kies (the full version, not mini) and reinstalling the drivers that come with it (they are under tools)?

I will try that, would you link me to it, cuz the last full kies I put on was in Chinese

I'm on my mobile. Go to Samsung home page. At the very bottom, you will see a tiny US flag. Click that, and you can change your location to the UK. Then just go to support

Thanks!!, I spanked your thank key!

Kies Mini is the only one that shows up for the Captivate specifically.
I dont see a full kies.

Didnt work..

Have you tried different cables? Different USB Ports? I'm beginning to think it may be a hardware problem, not software.

Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3

fastlude said:
Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3
Click to expand...
Click to collapse
The cable isnt crappy it like everything else gets worn out with regular use. Kinda like my knees.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I haven't tried a different cable, I will now., but it has never(not once) given me issues on my old computer(win XP)

I've had the same issue before. Get pdanet. That fixed it. and now I never have recognition issues (just don't forget to make sure usb debugging is enabled).

Crazy thing happened. I deleted all traces of Samsung from my computer and then restarted and left alone for awhile, then Viola it worked(WTF!!!!) I dont even have the drivers installed( after uninstalling them I deleted all Samsung Folders in Program files and Program Files(x86).
Its weird but im happy now thanks all of you for helping !!!!!!!!!
I also used my little Bro's HTC Inspire Cable instead of the OEM cable.

Did u try it with the other cable when u did this? Or with the stock cable?
Sent from my SAMSUNG-SGH-I897 using XDA App

I would buy a new cable on Amazon. Stock cable is literally less than$2

Can't Root - "searching for the phone" please help

psouza's one-click root is not working for me. when i try to run it, it says "searching for the phone" and hangs.
I just got a replacement from Verizon and i notice it is XT862. Does this matter?
I have the proper drivers installed, I have Debugging enabled, and it USB is set to Charge Only. Not using the original usb cable bc I don't have it (does this really make a difference??) but i have tried numerous different cables.
When I go into adb and type adb devices, it says list of devices is attached, and there are no entries. It seems my phone is not being recognized, despite the f
Any ideas???

Did you try mass storage or pc mode?

I had that issue with my USB cable. I used the one with my device and it didn't come up. I went grab another USB cable in the house and it worked.

yeah, tried them. Didn't mention that cause if I understand correctly, it should be in charge only.
thanks for the help!

I hope you figure something out good luck
Edit: have you tried running command prompt as administrator?

yeah. same result.

I read in another thread that you were required to us the cable that came with the phone for it to be detected. But also, I used a BlackBerry branded cable to do it on mine, and it worked.

come to think of it, i think i used a blackberry cable to root my first d3. will give it a shot and report back.
why the heck would it matter what cable you use? Though it doesn't make sense to me, it appears that the cable is indeed important.

SrulDog said:
psouza's one-click root is not working for me. when i try to run it, it says "searching for the phone" and hangs.
I just got a replacement from Verizon and i notice it is XT862. Does this matter?
I have the proper drivers installed, I have Debugging enabled, and it USB is set to Charge Only. Not using the original usb cable bc I don't have it (does this really make a difference??) but i have tried numerous different cables.
When I go into adb and type adb devices, it says list of devices is attached, and there are no entries. It seems my phone is not being recognized, despite the f
Any ideas???
Click to expand...
Click to collapse
Download the USB and Charging Drivers off of Motorolas website, make sure your phone connects to USB mass storage after you do this, then switch to charging mode.

It took a blackberry cable *and* reinstall of the moto drivers, but im up and running and rooted. now, to figure out how to get my other d3 to stop bootlooping...

glad to hear that you were able to root sorry about the bootloop though, have you tried using the SBF file to flash your rom back to stock to attempt again? i'm just getting into the d3 mod scene so i can't provide links to files or anything other than what i was told to do in response to questions i had and unfortunately that was one of them lol,

I had to use the cord that came with my phone. For some reason Motorola is bad about not using standards. For example there was an old 355 flip phone that is a Motorola I used to have and it wouldn't charge with anything but a Moto charger. It may be the same port but not the same compatibility. Thankfully it will accept a charge from any microUSB source.
Sent from my DROID3 using XDA App

Doesn't your phone have to have "USB Debugging" enabled as well?
USB Debugging enabled + choose Charge Only mode. That should do it.

LaZiODROID said:
Doesn't your phone have to have "USB Debugging" enabled as well?
USB Debugging enabled + choose Charge Only mode. That should do it.
Click to expand...
Click to collapse
yeah, to fiddle w/ any rooting, you need to have debug on

digitalsynner85 said:
glad to hear that you were able to root sorry about the bootloop though, have you tried using the SBF file to flash your rom back to stock to attempt again? i'm just getting into the d3 mod scene so i can't provide links to files or anything other than what i was told to do in response to questions i had and unfortunately that was one of them lol,
Click to expand...
Click to collapse
Yeah, I was able to flash the SBF. It was really exhausted and couldn't figure it out when I originally posted, but after a nights sleep, I was able to do it just fine.

Before I send my phone back to verizon, I was wondering - Is my phone still rooted after I flashed the SBF? I would ordinarily just run an app that checks, but i can't get past that annoying "activate your phone" screen.

SrulDog said:
Before I send my phone back to verizon, I was wondering - Is my phone still rooted after I flashed the SBF? I would ordinarily just run an app that checks, but i can't get past that annoying "activate your phone" screen.
Click to expand...
Click to collapse
that sucks that you're sending it back to verizon, hopefully next time when you root and rom, it won't botch the radio up lol

digitalsynner85 said:
that sucks that you're sending it back to verizon, hopefully next time when you root and rom, it won't botch the radio up lol
Click to expand...
Click to collapse
uhm, what are you talking about exactly?
my keyboard is broken so they sent me a replacement. It was during the process that I was trying to unroot the one thats going back to verizon that I softbricked it.
I have fixed it. Now I want to know if the phone is still rooted or not. And the radios have been totally fine the whole time.

SrulDog said:
uhm, what are you talking about exactly?
my keyboard is broken so they sent me a replacement. It was during the process that I was trying to unroot the one thats going back to verizon that I softbricked it.
I have fixed it. Now I want to know if the phone is still rooted or not. And the radios have been totally fine the whole time.
Click to expand...
Click to collapse
oh ok, you said you couldn't get past the phone activation screen, i thought you were saying that your radio got botched in the process somehow lol, my bad

SrulDog said:
Now I want to know if the phone is still rooted or not. .
Click to expand...
Click to collapse
if you used rsd to sbf you are no longer rooted.

Computer doesn't recognize the NOTE anymore. (ADB or drive mapping)

My laptop (and other computers I've tried) stopped seeing the note.
When I plug it in it only says charging but I don't see a new device added on Windows.
ADB says waiting for device. If i disable usb debugging a message about MTP comes up upon connection but I don't see any drives mapped in windows at all. Device manager doesn't show any android or untecognized devices.
I tried uninstalling samsung usb drivers and reinstalling them. Nothing helps. I am starting to think I have a hw issue. Anything else you can think of friends?
Sent from my GT-N7000 using Tapatalk

Do nand backup. Flash GB then try.

Forgot to mention. I am back on Rocket ROM v22.
The plan is to full wipe and install ROCKET V23 today and see if it helps.
Sent from my GT-N7000 using Tapatalk

#$%^@! Samsung USB drivers will be the death of us all.
I experienced something similar the other day: had the standalone drivers installed which worked well, then suddenly stopped for reasons known only to CIA and KGB, I suppose.
This is what helped:
1. uninstalled drivers
2. installed fresh Kies *yecch*

Will give it a try mate. Thanks!
Sent from my GT-N7000 using Tapatalk

update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
Nothing helps, the comp doesn't even make that sound when a new usb is plugged in so it doesn't even try to look for drivers or mount it.
Is it really HW issue or can i still try anything ?

mfractal said:
update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
Nothing helps, the comp doesn't even make that sound when a new usb is plugged in so it doesn't even try to look for drivers or mount it.
Is it really HW issue or can i still try anything ?
Click to expand...
Click to collapse
Im pretty sure you already tried it but...
I had such a problem once. Turned out that my USB cable was broken, it could only charge but data-lines were inactive. I have no idea if Note uses the same line for both charging and data sync, but maybe it's not the phone - but the cable ?

Akiainavas said:
Im pretty sure you already tried it but...
I had such a problem once. Turned out that my USB cable was broken, it could only charge but data-lines were inactive. I have no idea if Note uses the same line for both charging and data sync, but maybe it's not the phone - but the cable ?
Click to expand...
Click to collapse
thanks mate, tried two different cables.
Went to another comp now, which didn't have any samsung **** installed on it, upon first connection it tried installing the drivers and failed (obviously). I then installed samsung usb drivers, and ever since - same problem - comp doesn't see the phone.

mfractal said:
update : things aren't looking good.
I did a full wipe, tried a different kernel and installed KIES.
?
Click to expand...
Click to collapse
You will agree, wipe can't restore if any corrupt system file isn't ?
N this can't be solved by any measure you.took, change pc/change cable/wipe device
How is the idea to reflash?
Sent from my GT-N7000 using xda premium

dr.ketan said:
You will agree, wipe can't restore if any corrupt system file isn't ?
N this can't be solved by any measure you.took, change pc/change cable/wipe device
How is the idea to reflash?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Hello Dr!
So... i tried flashing ICS via mobile ODIN to try and see if it works - nothing. I tried a full wipe on stock GB - same.
I tried 3 different usb cables, and three comps - same same.
What i did notice now, is that if i keep trying to connect it for 20-30 times, it might work once out of those 30 and next time it won't work again.
hardware right ?

It seems to be hardware only.
But as you have to move to service centre, once make last try to flash using pc odin. N i think, which is requires for warranty purpose too.
Sent from my GT-N7000 using xda premium

Defective/dirty USB socket perhaps?

Could be. I really don't know what to think other than a faulty hardware. I tried blowing compressed air into the usb port. Other than changing the usb port assembly I don't see another way. I am with no warranty as well as I bought it from HK when they just came out and it is my understanding that Samsung only respects the warranty within the country the device is bought.
Sent from my GT-N7000 using Tapatalk

Compressed air usually unable to remove tar from pin
If you want to clean it, better use cotton soacked with spirit/petrol (after removing battery), as it evaporates rapidly. N let it dry completely.

Any update on your situation, mfractal?

Unfortunately no. I've tried cleaning the contacts but that also didn't help.
Thinking about trying to replace the usb charging port assembly but can't seem to find a dealer that sells it. Also not sure it'll help....
Sent from my GT-N7000 using Tapatalk

mfractal said:
Unfortunately no. I've tried cleaning the contacts but that also didn't help.
Thinking about trying to replace the usb charging port assembly but can't seem to find a dealer that sells it. Also not sure it'll help....
Click to expand...
Click to collapse
That's a bummer.
My commiserations, mate.
I still hope you'll sort it out in the end.

Thanks bud. Once I locate that usb port assembly ill try to replace it.
Sent from my GT-N7000 using Tapatalk

Dude, I too had such an issue earlier, but what I did was, I tried installing an application @ the market named "USB Mass Storage Watcher" and as soon as I installed and configured so, I got my drive identified immediately. May seem pretty noob, but no harm in giving a try....

didn't work.... same as before, only charging.