Nightly resets - HTC Vivid, Raider, Velocity

My vivid is resetting itself every night (bright white screen wakes me up). It is fine during the day but at least one a night (while charging) it resets. I sent logs to HTC and opened ticket but they don't have anything. I looked through the logs and found that battery temperature alarms with the battery reaching 235 and then slowly coming down to 226, then fatal reset with call alarm type 0 func alarm_triggered+0x0/0xa8, 132160779490000000000 then charm_efffatal: charm got errfatal interrupt
Anybody else see this? Should I exchange the phone?

I would, I very rarely get a reset, maybe once a week?
Sent from my HTC Vivid via Tapatalk

where do you view logs? Mine has reset ~3times yesterday, and about once a day otherwise. NOT STOKED.

boardsportsrule said:
where do you view logs? Mine has reset ~3times yesterday, and about once a day otherwise. NOT STOKED.
Click to expand...
Click to collapse
I looked at the Tell HTC alert which gives you the options to send the log to them and to preview it before you send. You can also get alogcat from market to see (its a very long text file).

Scrog said:
I looked at the Tell HTC alert which gives you the options to send the log to them and to preview it before you send. You can also get alogcat from market to see (its a very long text file).
Click to expand...
Click to collapse
I just saw this thread about 20 minutes ago, and thought this hasn't happened to me, but then my phone had an abnormal reset about 5 minutes ago. I was checking out best buys add , so using the flash pretty heavily, I noticed my phone actually got hotter than it ever had before, but I have had other HTC phones get hotter, so idk...
It did the send report, but I didn't realize that we could see it before we send it, anyway we can see it after we send it?
Oh yeah, for some reason,before it did this the browser kept randomly turning off, taking me to the home screen...did it while I was just reading the threads on xda... Then poof...
First real issue I have had with the phone

happened to me today while i was driving. The first time it happened. I wouldn't have known if it didn't notify me about the reset.

Last night it got up to 259 and slowly came down to 226, then fatal error and reset. I don't know how to read the report to htc after you close the Tell HTC app.

Reset Happened to Me
I had been using Backcountry Navigator and the Camera app while hiking. I had been running both about an hour and a half, switching between the mapping app and the camera. Poof! Shut down. I can't speak to the temperature issue, but I have a case on the Vivid that might keep heat in and prevent me from feeling it. It came back up and asked if I wanted to send the error log to HTC. I did. it will be interesting to see if this gets fixed in an update.

this may be off subject...but browser seams to crash often...is this common on android phones...one moment I'm surfing then poof, browser disappears without warning and I'm back on the home screen.
When my phone crashed, it was after a couple of these browser poofs...I noticed it stops for some time if I delete the cookies, catch, etc...

Had the same issue a few times myself.
Sent from my HTC PH39100 using xda premium

I got a new battery from HTC last week and that seems to have fixed the problem. No resets since.

Related

Vibration stopping?

I have vibrate enabled for the on screen keyboard and every once in awhile all phone vibration will stop in the middle of typing. It wont vibrate then for calls/messages/etc. It used to come back after I locked and unlocked it but now only if I leave it alone for a minute. This problem happened on CyanogenMod and still happens on froyo. Anyone else experience this?
-------------------------------------
Sent via the XDA Tapatalk App
Yes.. same for me.. It started with CM and also happened on froyo... now I'm back on CM and the problem is there (after 10-15 chars entered, vibration stops)
I got the same problem. Last week I sent my nexus one to htc for repair. Their stupid engineer made some scratches on my phone and hasn't found any hardware problem. Today when I was playing my phone and I think I finally found the problem. When I opened "android system info" application, the vibration suddenly gone. I uninstalled it and haven't met the vibration problem for the past 10 hours. So you guys might need to check whether you have installed this application. However, I might need another several days to finally conclude this observation.
I've never had that application installed so I don't think its that

[Q] Why my Galaxy S locks up?! (Comatose Syndrome on going investigation)

Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange

Touchscreen Issues are driving me CRAZY! Im desperate!

Hey you guys, ive been using my N1 for about 10 months now, and lately its been a headache because I've been facing weird touch issues since about 7 months... and its getting worse every day...
Initially I thought that this problem was caused because I installed the HTC_IME keyboard that can be found here, I uninstalled it and the problem dissapeared but just for some weeks untill a few days ago, I installed the "gingerbread keyboard" and my problem reappeared, I have tried everything, wiped, flashed, wiping the KB data... and this issue is still there...
Sometimes Im writing and when I press (for example) the "E" button the phone puts hjk.. its practically impossible to write an sms or in gtalk, because when i write the nex letter "X" (for example) the phone puts yui, so instead of ex it appears hjkyui...
Im also facing the thing that you can see in the minute 2:09 of This Video (as far I know, every nexus one does this).
One thing that i noticed is that this issue started when i flashed my first Cyano rom! (I think).
This happens 6-8 times every day, i have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Is there a way to calibrate my screen? or any app to check if something is wrong?
Im begging for your help, Its very difficult to sell this phone in my country couse everybody uses blackberry... and i dont have the money to change it... Im using last nightlie build (295).
try a different rom... we all have the same touch screens so you problems cannot be any different than anyone elses... the biggest thing i have noticed is the problem starts when you rotate the phone alot
Ill try another rom tomorrow!
any other suggestions?
I have sometimes the keboard problem like yours it's rare. so far as I know you can't fix the touch problems it is there and will be forever. when typing sometime you can touch the screen with the inside of your hand and everything goes wrong then.
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
commodoor said:
I have sometimes the keboard problem like yours it's rare.
Click to expand...
Click to collapse
How often this is happening to you?
commodoor said:
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
Click to expand...
Click to collapse
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
donchele said:
How often this is happening to you?
Not that much. i have auto correct and everything off. I can typ very fast with few errors.
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
no i don't have that much, really maybe once a week or two.
Maybe your digitizer is broken. i have my nexus now for a year and never had that much problems with the touch screen.I only notice that the multi touch isn't good when playing games on it.
Im using my keyboard without the prediction and since yesterday I have not had any touch issue.
Ill continue using it that way and see how it goes!
Please keep us updated on the progress. I also have this issue. Uninstalled HTC_IME and replaced by SmartKeyboard Pro which solved the issue for a while but recently I have the issue again. Not too often but it indeed is annoying... Would love to see some ultimate solution to this because other than that I am very happy with Nexus.
PS using official OTA ROM (2.2.1 for now)
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Dan2552 said:
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Click to expand...
Click to collapse
It gave trouble plugged and unplugged...
Its working great since yesterday...
donchele said:
How often this is happening to you?
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
RogerPodacter said:
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
Click to expand...
Click to collapse
Well thats odd, each of us are facing different beginnings of this annoying issue!
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
moffa~ said:
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
well, just for you to know, yesterday I chatted with my GF for like an hour and a half with it connected to the charger and not happened to me, im starting to think that this is caused by the auto complete option (which is odd too)
after 2 days of not having any issue, my touch went crazy again, but just a little, I was not charging it, it had the autocomplete option unticked, and it was liying on my bed couse I texted a lot today with my GF.
i did not turned the screen off, I i forced it to write what i wanted it to write... then i left it again on my bed, it turned its screen off and later another message came and it was just fine...
Ill continue testing it like this couse this time the issue was very short.
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
mikeacela said:
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
Click to expand...
Click to collapse
Is there any reliable way to check if its the very source of my trouble?
Any suggestions?
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
RogerPodacter said:
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
Click to expand...
Click to collapse
I know and understand that, the problem here is that its happening too often that its annoying...
Just to let you know, sometimes i cant even use my phone, and as you said "Just a quick sleep the screen resets it back to normal" ive done it and nothing is fixed, i even wiped to factory settings and when the wipe is completed, my phone its still the same!
Try using another keyboard like swift key or something. You can calibrate the phone in your settings menu
Sent from my Nexus One using XDA App

[Q] Incredible S Keeps Freezing..... :(

Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
Click to expand...
Click to collapse
Thanks for reply...looks like I owe carphone warehouse a trip......
To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service
I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!
Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.
Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.
Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
Click to expand...
Click to collapse
Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)
Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...
is this means there is something wrong with the hardware?
Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me
Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes
It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random
Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time
Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App
In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App
I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.
I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App

Focus S - Super Slow/Stalled Internet

Has anyone noticed that the Focus S' browser gets really slow loading pages and freezes?
Sent from my Focus S using XDA Windows Phone 7 App
I noticed my Focus doing this, this weekend. I blamed it on ATT till it was still doing it this morning. I cleared my history and rebooted my phone but still doing it. I shutdown my phone and pulled the battery this morning. Once it came back up everything was good to go. An antenna must of been hung or something and didn't actually reset till it lost power.
I finally called Samsung and he said to delete the cookies and brower history. He said that a currupt cookie could cause this the browser to freeze.
I tried it and we'll see if that works.
hey guys
next time, lets post this topic in the right forum. thanks
; )

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