[Q] Found a HTC HD7 today - HD7 Q&A, Help & Troubleshooting

I found a HTC HD7 in the middle of the road today but can't get it to switch on to find the owners details. When I try to charge it the HTC screen comes on and the phone vibrates every now and again. The battery is pretty mangled though.
Has anyone got any tips on how to get it to work?

no? I suppose I should buy a battery for it to start.

perhaps a hrad reset will help, have you tried ?

How do I do that mate?

turn off your Handy
hold Volume button up & down then turn on the handy (hold the Volume buttons)
you get a grey screen with text, then press Volume down again

willtryall said:
turn off your Handy
hold Volume button louder & lower then turn on the handy (hold the Volume buttons)
you get a grey screen with text, then press Volume lower again
Click to expand...
Click to collapse
didn't work mate. think the battery is broken.

if you factory reset then you will loose owner info. best thing is to take it to a shop that can use a spare battery to power it up or get a cheap one and i
m sure the owner will be happy to reimburse you for that cost in return for getting the phone back

norgan said:
if you factory reset then you will loose owner info. best thing is to take it to a shop that can use a spare battery to power it up or get a cheap one and i
m sure the owner will be happy to reimburse you for that cost in return for getting the phone back
Click to expand...
Click to collapse
yeah I think I'll do that mate. get one of ebay for £3.

Or if you have a USB cable, you can connect to computer and power it that way. Don't worry about syncing, you can set the zune software to not sync anything. Besides that, it would only sync music and pictures which can be erased after. Contacts will not sync since it needs cloud services such as hotmail or live account. Also note that if it has the SIM card, if you leave it powered on the owner might be able to track it down. At the very least if they set up their phone tracking properly, they can send a code to delete their info or might even be able to send a text message to the phone, then you can respond back.
That is awefully nice of you to try and find the owner!

The phone worked fine when I put a battery in it. just called the owner and they're coming to collect it later.

biggad said:
The phone worked fine when I put a battery in it. just called the owner and they're coming to collect it later.
Click to expand...
Click to collapse
That is awesome man! Not a lot of people would of gone through the effort of doing all that.

Vandam500 said:
That is awesome man! Not a lot of people would of gone through the effort of doing all that.
Click to expand...
Click to collapse
Not sure I should've bothered TBH. They didn't seem very grateful. Oh well good karma and all that.

Related

Nexus One Power Button Issue

I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.
Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.
Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.
Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.
I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.
My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?
It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.
Any way to fix the issue?
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
has anyone tried to repair this?
NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
Click to expand...
Click to collapse
defroster said:
has anyone tried to repair this?
Click to expand...
Click to collapse
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!
Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo
Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3
Does anyone know if htc india supports the nexus one for after sales service

Broken HD7 For Sale/ HELP

I had an HD7 that was working. I sold it on ebay and the buyer told me it wasn't working when he received it. He shipped it back and it was broken.
So... now I'm looking to either fix it or sell it to somebody. The phone itself is perfect condition with no scratches. Even has a screen protector.
The issue is that it won't boot up. When you turn it on it just keeps restarting and never gets to the home screen.
I would like to sell it for $150 but if there is a simple fix to the problem I'm willing to try it. I don't know anything about WP7 and I've never done any modding, hacking or whatever it's called.
Any help is much appreciated!
You try a restore?
Plug it in see what happens?
Try this,
Turn the phone off. You might have to pull the battery for a minute.
While holding down both of the volume buttons (up and down) press the power button momemtarily. Continue to to hold the volume buttons until the factory reset screen appears.
Follow the onscreen instructions and you are all set.
Thanks!
That fixed it! Thanks so much for the quick reply. I was about to throw the phone on eBay for $10.
Glad I can help!
Maybe not...
I thought it was fixed. It turns on and I can use it but the battery won't charge. I left it plugged in all night and the battery was still barely charged in the morning. It could be a battery issue but the phone also does weird stuff like rebooting every few minutes while the phone is plugged in to charge.
Did you get that fixed?
Sent from my PG86100 using xda premium
I'll take it off your hands...

[Q] Brand New 3g Nexus Wont Turn On [SOLVED]

just opened it up, tried a boot with battery power, no success, hooked it up to power, no charging indicator, still wont power on. suggestions ideas? i dont want to have to wait another week plus for a replacement
death 90 said:
just opened it up, tried a boot with battery power, no success, hooked it up to power, no charging indicator, still wont power on. suggestions ideas? i dont want to have to wait another week plus for a replacement
Click to expand...
Click to collapse
Maybe it's on but it's just having a kernel panic. Try holding the power button for about 20 seconds then try turning it on.
death 90 said:
just opened it up, tried a boot with battery power, no success, hooked it up to power, no charging indicator, still wont power on. suggestions ideas? i dont want to have to wait another week plus for a replacement
Click to expand...
Click to collapse
Certainly start by leaving it on the Google charger overnight. May take that long to charge up.
Also, hold the power button in for 30 seconds.
Purchased mail order? In-store exchange is the one advantage to purchasing local.
super strange a really long power button press got it on. i feel dumb now. about the local purchase, its a nexus 7 3g, if you can find one locally you are a lucky man
edit: if someone wants to close this, or tell me how i can marked as "answered" i got what i needed. i suppose some other noob might have the same problem thou
death 90 said:
super strange a really long power button press got it on. i feel dumb now. about the local purchase, its a nexus 7 3g, if you can find one locally you are a lucky man
edit: if someone wants to close this, or tell me how i can marked as "answered" i got what i needed. i suppose some other noob might have the same problem thou
Click to expand...
Click to collapse
Go to Edit/Delete post, then click on "Go Advanced" in the field above. You should be able to edit the title from there.
PS, where are you and what store did you manage to snag the 3G N7 at?
rmm200 said:
Certainly start by leaving it on the Google charger overnight. May take that long to charge up.
Also, hold the power button in for 30 seconds.
Purchased mail order? In-store exchange is the one advantage to purchasing local.
Click to expand...
Click to collapse
adamhlj said:
Go to Edit/Delete post, then click on "Go Advanced" in the field above. You should be able to edit the title from there.
PS, where are you and what store did you manage to snag the 3G N7 at?
Click to expand...
Click to collapse
i bought it off the play store like everyone else, that user commented about local purchase advantages, you are only currently able to buy off the website, sorry for the confusion

Power button Issues

Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
122 views and 0 replies, damn. whats this forum turning into.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
reversegear said:
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
Click to expand...
Click to collapse
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
wesleyel said:
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
Click to expand...
Click to collapse
yeah,,this device near 3years.
I have some problem with you at 6months ago, just repair it on electronic/phone service dude,at my country there are many place to repair electric device and phone
power button issue caused our old device, need to cleanup inside
I just spent 40.000IDR for it (3,52USD)
Finally resolved the issue me self.
I gave the power button a few nudge n a few hit and bam, it was responding again. All back to normal. Guess this device lives on to die another day lol.

[Q] Please help how to turn on my htc one without a powerbutton

can someone please help me my power button on my htc doesnt work anymore since a month i goth no problem with it because i instal some apps for the replacment with aproximeter for turn on. But what happend yesterday my little girl was playing a game and she forget to plug it in till it was empty. Now i charge it till 100 prosent but cant find a way to turn it on without the power button. I dont have a garrancy annymore to turn it back please help
harry801 said:
can someone please help me my power button on my htc doesnt work anymore since a month i goth no problem with it because i instal some apps for the replacment with aproximeter for turn on. But what happend yesterday my little girl was playing a game and she forget to plug it in till it was empty. Now i charge it till 100 prosent but cant find a way to turn it on without the power button. I dont have a garrancy annymore to turn it back please help
Click to expand...
Click to collapse
I guess you should call HTC and get a quote for the fix. I don't think there is another way to turn it back on.
is there no other way like to a computer.
harry801 said:
is there no other way like to a computer.
Click to expand...
Click to collapse
why make life so hard on yourself, your phone is under warranty, unless you got it wet, get it repaired
godutch said:
why make life so hard on yourself, your phone is under warranty, unless you got it wet, get it repaired
Click to expand...
Click to collapse
Problem is bro i bought it in Holland but i lieve now in indonesia .
harry801 said:
Problem is bro i bought it in Holland but i lieve now in indonesia .
Click to expand...
Click to collapse
You don't have friends or relatives in Holland where you can send in too? But check htc' warranty policy maybe they give you world wide warranty
ishmass
godutch said:
You don't have friends or relatives in Holland where you can send in too? But check htc' warranty policy maybe they give you world wide warranty
Click to expand...
Click to collapse
i got many friends and relatives there but i will try other methods first if they are and no i allready check htc center here they dont give world wide warrancy. but thanks for your effort. dank u wel
try holding one of the volume buttons while pressing power. a friend of mine had the same problem and his power button only worked this way. good luck!
apptum said:
try holding one of the volume buttons while pressing power. a friend of mine had the same problem and his power button only worked this way. good luck!
Click to expand...
Click to collapse
I allready did that but thx and it didnt work. I also open the back cover for im desprate cause i thought maybe i can press the power button better this way but also that didnt work. I saw something in youtube but it was for the galaxy s2 and the you use a (JIG) to automatic booting the phone and also there was a way to flash the phone and that way it automatic turn on. My question is there something like a jig or a flash software that can do that for the htc one
harry801 said:
I allready did that but thx and it didnt work. I also open the back cover for im desprate cause i thought maybe i can press the power button better this way but also that didnt work. I saw something in youtube but it was for the galaxy s2 and the you use a (JIG) to automatic booting the phone and also there was a way to flash the phone and that way it automatic turn on. My question is there something like a jig or a flash software that can do that for the htc one
Click to expand...
Click to collapse
well if you have already disassembled the phone, order a new power button and change it yourself
harry801 said:
I allready did that but thx and it didnt work. I also open the back cover for im desprate cause i thought maybe i can press the power button better this way but also that didnt work. I saw something in youtube but it was for the galaxy s2 and the you use a (JIG) to automatic booting the phone and also there was a way to flash the phone and that way it automatic turn on. My question is there something like a jig or a flash software that can do that for the htc one
Click to expand...
Click to collapse
last idea I got: old cyanogenmods booted the phone when an usb was plugged in (when usb debug was on)
Try holding the power button with the phone directly under a lamp until it boots. Sounds weird but it worked for me. I remember reading that somewhere...
Sent from my HTCONE using xda app-developers app
apptum said:
last idea I got: old cyanogenmods booted the phone when an usb was plugged in (when usb debug was on)
Click to expand...
Click to collapse
it's pretty difficult to install anything on a phone that's turned off
thx everyone but it still doesnt work. And HTC indonesia dont want to take it back for repairs must send it to Holland. I know one thing i will never buy a htc anymore couple years ago i bought also a htc (desire) and that problem was it keep heating up and rebooting. With this one i got problems with the cam on low lights and then came the power button problem.

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