Just got a Captivate and I whenever I make or receive calls there's a loud interference crackling sound like an old internet modem UNLESS I set the phone to SPEAKERPHONE. I can make the call and I can hear the other person but it's almost impossible to understand anything the sound is so bad if I don't set the phone to speakerphone.
I've tested skype just to be sure it's not speaker related and I could hear and speak perfectly.
If I play a music or a movie the sound is perfect though.
I've tried a bunch of different roms, modems and carriers to no effect.
ROMs that were tested
CyanogenMod-7.1.0-Captivate, I897UCKF1, I897UCKE3, stock Froyo, Continuum, Mosaic, Milky´s i9000 GB ROM (no interference crackling noise during calls at all, but people could hear me and I could not hear the people. If I plug in the headphone I can hear but I hear with the interference crackling noise. If I press the speakerphone I can hear everything perfectly).
Modems that were tested (via odin AND CWM): kb1, ke3, kh3, kj3, kk2, jl1, kk1, kk2, jh7, kk4, jh2, kf1, jh2, ji6, jj4, kb1, js1, jv6, jpd, jpg, zsjpg
Reflash modem without USB plugged in.
Sent from my SAMSUNG-SGH-I897 using XDA App
jvc73 said:
Reflash modem without USB plugged in
Click to expand...
Click to collapse
Tried that but at this point I'm thinking it's a problem with the mic/speakers.
Why did you start another thread for the exact same thing?
prbassplayer said:
Why did you start another thread for the exact same thing?
Click to expand...
Click to collapse
I've requested the Mods to close the other one so that I could sum everything up here and increase my chances of actually getting some help. BTW, could you please delete your post to keep this thread clean? I will delete my post too.
If it isnt a rom/modem/kernel issue then its hardware. In wich case not many ppl would know how to fix it. I would recommend talking to the seller of the phone or maybe (depending on the age of it) comunicating with samsung for the 1 year warranty thing.
I've tested skype just to be sure it's not speaker related and I could hear and speak perfectly...so I guess at least this rules out hardware malfunction.
Do you guys think it could be something with the dialer?
IMPORTANT DEVELOPMENTS! I've tested making and receiving calls with the speakerphone on and I can hear and be heard perfectly! It's only when I make or receive calls with the normal settings that the issue occurs.
Odin one click back to stock Froyo. Don't change your modem, restore any settings, or do anything else but turn the phone on. If it still sounds like crap, it is a hardware problem. If it sounds good, it's something you're doing after the install.
Agreed. At a minimum, factory reset the phone from the settings (backup any data before).
apbthe3 said:
Odin one click back to stock Froyo. Don't change your modem, restore any settings, or do anything else but turn the phone on. If it still sounds like crap, it is a hardware problem. If it sounds good, it's something you're doing after the install.
Click to expand...
Click to collapse
Sent from my SGH-I897 using XDA App
apbthe3 said:
Odin one click back to stock Froyo. Don't change your modem, restore any settings, or do anything else but turn the phone on. If it still sounds like crap, it is a hardware problem. If it sounds good, it's something you're doing after the install.
Click to expand...
Click to collapse
It doesn't make sense that I can hear perfectly when in speakerphone and while making skype calls...both use the same hardware.
Could this be carrier related? Even though I have full reception bars when I try to find available carriers it finds all the main ones except mine (VIVO), and it finds a number instead (72411).
rawfa said:
It doesn't make sense that I can hear perfectly when in speakerphone and while making skype calls...both use the same hardware.
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Click to collapse
That's not entirely true. If it is your earpiece that has failed, it would still sound fine on speakerphone because it is using the speaker on the back, not the one on the earpiece.
It could be your carrier. I assume you're using the right SIM card for your carrier?
As an aside, jumping from thread to thread is making it unbelievably difficult to help you. Please just start a thread and stick with it so those of us trying to help you actually have the information we need to do so. I understand that you think that you are helping us by summarizing the facts, but what you really are doing is getting rid of valuable information that people are trying to use to figure out your problem. Info that you may not think was important (like the fact that you are in Brazil) could actually be the key to figuring it out.
Are you running CM7?
apbthe3 said:
That's not entirely true. If it is your earpiece that has failed, it would still sound fine on speakerphone because it is using the speaker on the back, not the one on the earpiece.
It could be your carrier. I assume you're using the right SIM card for your carrier?
Click to expand...
Click to collapse
I've tested making skype calls and I could hear and be heard perfectly. That is why I was assuming it was not my earpiece.
I've tested 2 SIM cards from my carrier. Since the phone is unlocked I will try to test a SIM from another carrier to see if the issue persists...though if it's carrier related I'm not sure what I could do.
I'm not using CM7, but I did try it out.
rawfa said:
I'm not using CM7, but I did try it out.
Click to expand...
Click to collapse
Well there goes my theory then.
Bump..............
I have tried SIM cards from 2 other carries and even though the phone had service the sound issue persisted.
rawfa said:
I have tried SIM cards from 2 other carries and even though the phone had service the sound issue persisted.
Click to expand...
Click to collapse
If it persists through flashes to stock and over multiple carriers, I would suspect it's a hardware issue, unless someone has any other ideas.
---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------
Although... you could try playing with the frequency bands to see if it gives you better results. On stock, I believe it is *#2263# (if that doesn't work, search around for band selection). This should take you to the band selection screen, which will give you the ability to manually select which frequency bands you are using. You could try different bands to see if it gives you access to something better.
What I really don´t understand is how come this problem doesn´t happen when I make calls with skype (since it uses the same hardware). This is what really makes me perplex about this problem.
Because skype uses the data network and phone calls use the voice network. Also, phone calls would use your audience chip, while skype wouldn't (I don't think anyway). If it's hardware, my suspicion is that you have an audience chip problem. This sounds like the same issue you get when you flash an i897 modem on an i9000 ROM, presumably because the modem is expecting the audience chip but it's not working.
What made me think it was a band issue was that you can't see your carrier with your carrier's SIM in. This would point to your phone not seeing your carrier's frequency band.
If you sort that out and still have static, next you could try flashing an i9000-based ROM (pretty much any GB ROM but Pinnacle, Cognition, or Illuminance) and try that. i9000 ROMs don't use the audience chip at all, so if that is the issue it won't matter.
Related
Just got the new phone and calling all day, there are 2 people that cant hear me at all, but I can hear them just fine. Once it happened in the middle of a call.
Anything that could be causing a conflict? Any fix?
Today, after a week of issuing the phone, one person called me four times in a row and we couldn't hear each other, then I called him back and we had normal conversation. Maybe it its network problem, or something else?
Sent from my GT-I9000 using XDA App
I dont think so as none of my other friends are having the issue and they all have the same carrier
every call I placed recently, after a few minutes it mutes my end and the other person cant hear me but I can hear them
Im running JM5/JM1/JM3
If the firmware is the case, is there a way to downgrade it? I'd rather wait for Froyo official in my area before messing with it
OK I upgraded everything, the pda,modem, and csc and still the same issue.
I know its the phone as I put my sim in my iphone and it works just fine
I keep getting people calling me and hearing just silence when I don't even hear the ring, it's about every second call like that! When my wife with simple nokia doesn't jane any problems.
I get sms from carrier about someone tried to call that's how I know how many calls I miss.
Sent from my GT-I9000 using XDA App
I thought it was some conflict with the sms contacts, but I cleared it and still this issue.
This is the second phone I had. If I cant figure out this weekend, I think ill return it and just go to HTC cause this is just ridiculous. Wiping out the firmware and everything and still this issue...
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
ickyboo said:
Maybe its THEM, Sister had same problem with her Iphone 4. Turns out it was her callers at fault as their phones didn't support full Duplex calling or was in a congested area where the towers turned on half duplex calling mode. Theres simply nothing to be done unless you go and pay for a new cell tower
Click to expand...
Click to collapse
cant be that
iphone 4 works just fine, pop the sim back to the galaxy s and it has the issue.
different towers (as I was out of town last night) and same issue and calling people in other cities..
and its only if I call them. If they call me, it's just fine
Buggy firmware or faulty phone.
Maddmatt said:
Buggy firmware or faulty phone.
Click to expand...
Click to collapse
cant be the firmware as it was the same with the old one.
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
jason8612 said:
faulty phone possible, but since I flashed it, how could I still get it repaired on warranty?
Click to expand...
Click to collapse
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Maddmatt said:
Flash it back to the original firmware, you may need to use Odin and search samfirmware.com for the original one.
Click to expand...
Click to collapse
Ill see, but I dont think they have my operator one.
I don't know if this is me or really I found the hardware bag but I noticed that all signal loses occur when my phone sits in my pocket face outward way. Also when I keep it in right palm at the bottom part of the device, I see signal drops by two three bars, look like there is antenna placement problem, or the device was designed for left handed user.
Sent from my GT-I9000 using XDA App
I dont know.
I think Ill return the phone tomorrow or send it for service. I had the provider check, and there are no cell tower issues, so it is my phone and it's only to one or 2 people I frequently call.
My provider firmware isnt on the website.
Is there a way to downgrade to one where Kies can automatically install a new one?
OK so I've been playing a game with the service center.
First attempt - sent it off for service with explanation. They put a new firmware on and thats it.
I tested it at the shop, and same issue.
Sent it back - attempt 2.
They ran some tests and didn't find anything wrong with it. Got it back yesterday and used it for about a hr before the same problems came back.
I sent it off again to a different service center. Hopefully they will find out whats wrong.
I still have the issue where the other party with either not hear me (every so often) or after a minute it will do it.
I don't know what to do. The service center claims theres no issue, but I do have the issue. I can't return it as here in Poland there is no buyer protection.
Do I have any recourse? Is there a way to brick it where they need to send me a new phone? is there any hope left for the phone besides a new paperweight?
Oh and it isn't because I don't know how to hold a phone. This happens when I'm using bluetooth and never touch the phone to answer the call
I am currently abroad in London. I have unlocked my Captivate to work on a local network, Orange, with a pay as you go plan. Recently when 2.2 was released I used Kies Mini to upgrade, it went fine. However, now I can't use the phone for calls!
When I make or receive a call, its as if the phone is muted. I can't hear a thing, not static, ringing, or the other person when then answer (yes the calls go through), and they can't hear me either. It's very strange. However, I have tested both the mic and internal and external speakers with other apps and they work fine.
I have tried downgrading and re-upgrading and even doing a reset with Odin but it does not help. Strangely enough, when I first upgraded calling worked off and on (1 working call for every 3 silent calls) for about a week, then stopped alltogether.
Any suggestions? I really need this fixed fast. Could this be a SIM card issue?
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
joeyl said:
Hi, I had the same issue, and it was with an Orange prepaid sim card. I unlocked my phone prior to the trip, and I had the same thing with every other call had no audio whatsoever but the SMS still worked. I wonder if somebody had a custom rom that worked fine with Orange
Click to expand...
Click to collapse
Yeah exactly SMS works just fine. Well that sucks, what a strange issue! I wonder if there's some sort of fix for this?
Surely somebody else is using an unlocked Captivate with those pesky Orange pay as you go....
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
Twicebak3d said:
I can't say it'd be a fix or anything, but on some roms, I sometimes have to enable speakerphone, and then disable it. I doubt it'd be a fix for your issue, but it's worth a try
Click to expand...
Click to collapse
OP did you try that? That would be too easy if it was it. I flashed my phone to a new ROM but I cannot try it until my brother sends me the international Orange sim
Hey guys,
so recently I rooted my 2-week old Incredible S, and I installed Cyanogen on the phone. Everything works flawlessly, except for the fact I can't hear or talk when I or someone else makes a call, it's just awkardly quiet.
I can make the call though, but the clock keeps on ticking without me hearing something. All sound is on maximum and speaker-mode doesn't help either. Nor do I block the microphone or anything like that.
I tried everything like removing battery, SIM-card but even a factory reset didn't work. When I call with Skype it does work, I can talk and hear. Other applications that use sound or voice also work.
Does anybody have any advice?
Aester said:
Hey guys,
so recently I rooted my 2-week old Incredible S, and I installed Cyanogen on the phone. Everything works flawlessly, except for the fact I can't hear or talk when I or someone else makes a call, it's just awkardly quiet.
I can make the call though, but the clock keeps on ticking without me hearing something. All sound is on maximum and speaker-mode doesn't help either. Nor do I block the microphone or anything like that.
I tried everything like removing battery, SIM-card but even a factory reset didn't work. When I call with Skype it does work, I can talk and hear. Other applications that use sound or voice also work.
Does anybody have any advice?
Click to expand...
Click to collapse
Since CM7.1 is a Gingerbread ROM, you now need to flash a Gingerbread radio, too.
So that's it? Oh god, I'm relieved! I already spent hours and hours on the internet searching for some bug or faulty app.
Thanks for the fast reply!
Hm, so I finished installing a new Gingerbread radio on the phone by using some of the links on this page. Now I can't connect to any service or mobile provider.
Am I doing something wrong again? I already tried almost all of those gingerbread radio's.
EDIT: It seems like the problem fixed itself. All that was needed was a simple reboot, and now my connection is way better than before.
I'm glad it's finally working now!
Aester said:
Hm, so I finished installing a new Gingerbread radio on the phone by using some of the links on this page. Now I can't connect to any service or mobile provider.
Am I doing something wrong again? I already tried almost all of those gingerbread radio's.
Click to expand...
Click to collapse
When you first set up CM 7, which service provider did you pick? Have you tried running the CM 7 setup again or do a system reset to force CM 7 to go through the setup again?
Is this a branded IncS and if so, which carrier?
So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
hey,
im having some problems withthe mic as well, the other party cannot here me here and there and Ive read some forums that it might be software. also there was a solution on installing different home program and not use xperias Launcher. so hope this will help till KIT KAT is here
theindievisual said:
So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
Click to expand...
Click to collapse
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
paullu said:
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I'm having the same issue. Didn't see an answer here so I looked on the Sony product support website, and there a few suggestions were made:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
link to the sonymobile website where I got this info - http://talk.sonymobile.com/t5/Xperia-Z1/Microphone-issue-Xperia-Z1/m-p/450153/highlight/true#M6457
Time will tell if this worked for me. Let me know if you found a solution, or if this worked for you?
nomis_md said:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
Click to expand...
Click to collapse
Good chance here to solve the problem. You can perform a factory reset after update as well or even now, this process sometime fix small issues.
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
bihslk said:
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
Click to expand...
Click to collapse
In build.prob there is no way to do that. To switch them I think you have to hack the kernel. Hacking kernel can be done on Custom one and for all this you have to have Unlocked Bootloader. Who can hack a kernel, just a Master.
Thanks for answer. I am on CM11 right now and custom kernel so it can be made if someone know what to change in kernel
I have this annoying issue where if I enable voLTE on the Nexus 6 the call quality is horrible. It crackles really bad and I can barely understand the person but when I talk they can hear me no problems. It even crackles when I call someone and it is ringing for them to pick up. If I turn off voLTE and use HSPA for the voice calls they are so clear with no crackling. I called T-Mobile dozens of times and first they said that they were upgrading and provisioning towers but today with voLTE off I got a missed call as I was next to my phone and it did not ring except the sound it made saying new voice mail. Not the first time as I got a missed called last week with voLTE off. I am running out of ideas and I am getting tired of this phone. The last problem I had was major WiFi slowdown streaming music it would start to buffer and my 60mbps connection speed would slow down to 0.1mbps on the Nexus 6 using a Asus router. Finally had to buy a new Netgear router to fix this.
Really need some kind of answer. Googling is useless actually giving me junk links saying that calls sound better on voLTE yea right. Really the only thing I found on here remotely related was the cracking speakers. I am at a lost and I might just end up getting a different phone and cut my big lost buying this thing. Also I am running stock rom using the newest build that Google pushed which did nothing in fixing Wifi problems with my old router and crackling calls on voLTE. Basically a worthless update.
tonyram57 said:
I have this annoying issue where if I enable voLTE on the Nexus 6 the call quality is horrible. It crackles really bad and I can barely understand the person but when I talk they can hear me no problems. It even crackles when I call someone and it is ringing for them to pick up. If I turn off voLTE and use HSPA for the voice calls they are so clear with no crackling. I called T-Mobile dozens of times and first they said that they were upgrading and provisioning towers but today with voLTE off I got a missed call as I was next to my phone and it did not ring except the sound it made saying new voice mail. Not the first time as I got a missed called last week with voLTE off. I am running out of ideas and I am getting tired of this phone. The last problem I had was major WiFi slowdown streaming music it would start to buffer and my 60mbps connection speed would slow down to 0.1mbps on the Nexus 6 using a Asus router. Finally had to buy a new Netgear router to fix this.
Really need some kind of answer. Googling is useless actually giving me junk links saying that calls sound better on voLTE yea right. Really the only thing I found on here remotely related was the cracking speakers. I am at a lost and I might just end up getting a different phone and cut my big lost buying this thing. Also I am running stock rom using the newest build that Google pushed which did nothing in fixing Wifi problems with my old router and crackling calls on voLTE. Basically a worthless update.
Click to expand...
Click to collapse
Roll your bootloader and radio back to lmy47m the nexus factory image page and it will be fixed...have the same issue....once I flashed the older tmo radio and bootloader...its been gone....but once I flash newer radio, happens again
jamescable said:
Roll your bootloader and radio back to lmy47m the nexus factory image page and it will be fixed...have the same issue....once I flashed the older tmo radio and bootloader...its been gone....but once I flash newer radio, happens again
Click to expand...
Click to collapse
Link to the radio? It's not listed in the general thread. Also, do I have to flash the bootloader with the radio or can I just flash the radio? I OTA'd to the latest bl and radio when I first got my phone then rooted it.
Atmydesktyping said:
Link to the radio? It's not listed in the general thread. Also, do I have to flash the bootloader with the radio or can I just flash the radio? I OTA'd to the latest bl and radio when I first got my phone then rooted it.
Click to expand...
Click to collapse
Flash this....https://drive.google.com/file/d/0B2x8T4e1VC8iV2lWb3BCOGZuZXc/view?usp=docslist_api
jamescable said:
Flash this....https://drive.google.com/file/d/0B2x8T4e1VC8iV2lWb3BCOGZuZXc/view?usp=docslist_api
Click to expand...
Click to collapse
Sweet thank you sir. I'm on pure nexus build 8/28. Will this break anything or mess anything up? I only ask because I think from what I read before, this radio and BL are for the 5.0.2 build and I'm on 5.1.1
Atmydesktyping said:
Sweet thank you sir. I'm on pure nexus build 8/28. Will this break anything or mess anything up? I only ask because I think from what I read before, this radio and BL are for the 5.0.2 build and I'm on 5.1.1
Click to expand...
Click to collapse
You'll be fine....in using it on cyanide 5.1.1 right now no issues
jamescable said:
You'll be fine....in using it on cyanide 5.1.1 right now no issues
Click to expand...
Click to collapse
Ok cool. I flashed it and no more crackling or popping noise! :good: what was weird though was that after I flashed it and made a phone call, it had a little icon for HD but then went away like 2 seconds later. Now it doesn't show up anymore. Any ideas what that means? And how do I add to your thanks count @jamescable
Atmydesktyping said:
Ok cool. I flashed it and no more crackling or popping noise! :good: what was weird though was that after I flashed it and made a phone call, it had a little icon for HD but then went away like 2 seconds later. Now it doesn't show up anymore. Any ideas what that means? And how do I add to your thanks count @jamescable
Click to expand...
Click to collapse
Lol, I don't know about that thanks meter, but its normal for hd icon...depends ont he rom, like on cyanide rom in using, it stays on, some roms don't even have it...you'll still have hd call regardless as long as u use a tmo bootloader and radio
Thank you very much @jamescable. I was on the latest build LYZ28K and for some reason it wasn't even placing calls over LTE. When I dialed, it would switch to HSPSA/3G and no HD icon. Now it will keep on LTE when I call and I have the HD icon up. My question to you is why in your .zip were there what looked like 5 separate bootloaders and 5 separate radio .imgs? Had I just pulled the single bootloader .img and radio .img from LMY47M and flashed them do you think I would have had the same results? Maybe it's a noob question and I should do more reading. Feel free to put me in my place if necessary, but if you have any insights as to why this worked or why the current build's radio and bootloader didn't work, I'd love to hear about it. Thanks again.
Noob question
But how do I flash the bootloader.img and radio and which one cause in the link there's a couple of each sorry about the question but having same issues and can't keep lte keeps dropping and calls don't go through.
I'm using the radio from MPA44I (6.0 Preview 4), MDM9625_104662.22.05.24R
Sorry
randdawg08 said:
Thank you very much @jamescable. I was on the latest build LYZ28K and for some reason it wasn't even placing calls over LTE. When I dialed, it would switch to HSPSA/3G and no HD icon. Now it will keep on LTE when I call and I have the HD icon up. My question to you is why in your .zip were there what looked like 5 separate bootloaders and 5 separate radio .imgs? Had I just pulled the single bootloader .img and radio .img from LMY47M and flashed them do you think I would have had the same results? Maybe it's a noob question and I should do more reading. Feel free to put me in my place if necessary, but if you have any insights as to why this worked or why the current build's radio and bootloader didn't work, I'd love to hear about it. Thanks again.
Click to expand...
Click to collapse
Sorry, been busy....the zip I posted is the FULL image files.....in the bootloader.IMG there are other files....this is all of them...hard to explain
Do we flash this in recovery or using Flashify/Flashfire? Flash as boot.IMG or zip file?