Related
I have a problem receiving SMS
(network and user independent)
- but can not put it down to any application installed or even restoring from backup - happens on a virgin XDA 2i after hard reset -
i even upgraded to latest (o2) rom 1.11.162 WWE (no change in symptom)
Rom 1.11.00 WWE
Radio 1.00.00
Problem is getting worse - (I receive about half of my SMS) - testing showed that on trying to receive an SMS the XDA switches on and then looses the network and starts looking - when the network is aquired again there is no notification of a new SMS and it is also not received.
Any help????
further troubleshooting
on looking into this further -
seems (not really confirmed yet) that this happens when signal strenght is less then 3 bars.
happens regardless of XDA having to "wake up" or being on already.
happens intermittently and randomly - without changing location of XDA (receiving) and other phones messages are received or not - no pattern
so here a few questions to help me troubleshoot this further:
a) if this is a signal strength problem - would a radio upgrade fix this?
b) - seems that there is more to it as I can not understand why the sending party is getting a delivery message. If the XDA lost the signal the message should not register as delivered.
c) could it be my SIM card? - before I go out and buy a ready to go sim only from O2 to test this I would like to know if it is worth my time and money.
further troubleshooting II
OK - I got another SIM card and tested it - same problem
I also tested my SIM card in another phone and I get everything. -
so it is not the SIM card -
Unfortunately also the signal strength therory got shot to bits - had all bars showing when the SMS receive failed. (I can always send and receive calls - this problem only afffects receiving SMS)
However - I notice that the signal strength bar goes up and down like a YoYo and is very irratic. I would have full bars on a Nokia and barely 2 on the XDA and then it would jump up and down again.
at this stage I really thinkk this is HW related (just a crap phone I suppose).
really don't know what to do next (other than handing it in for repair)
troubleshoot (III)
well - I had to hand it in to the nice men at O2.
They took it and yesterday, after 5 working days (not bad!) I got it back -
was told that they found the power on button to have been faulty and replaced it.
I tested immediately after getting it back --- and you guessed right - same problem as before. So back to the shop it was for repair attempt number two.
SMS don't reach my phone / me!
I got the same problem.
At a certain time I noticed, i'm not getting any SMS messages. It became obvious, when my provider sent me a push message (doesn't get stored in SMS box) notifying me I will receive an SMS with lost calls (a regular option).
I dont get any sms messages, they are delivered though, but don't show... SIM card works in another phone, my XDA doesn't work with other SIMs.
When i do a hard reset, it works, but after a sprite backup: no go.
this is the only change i did in last days: use the sprite backup. is it the culprit?
thx for ideas.
b
still no SMS received
the saga continues - got the XDA back yesterday - repair slip stated that
a) I had downlevel SW and
b) wrong settings
- on checking the XDA - ROM level was the same as I handed it in, as was radio and others (I had flashed the ROM with the newer O2 version ealier myself)
- re settings - I did not change them from when I got the XDA back the first time.
On testing - you guessed again - same problem persists.
What to do now? Is this a problem with the XDA?
I can recreate the problem at will. Put the XDA in a spot where it shows one or two bars on the phone. Switch it off. Send two SMS. When receiving first one, XDA wakes up, looses network and re-aquires, but does not receive message. Second SMS (XDA is already awake) will be received. Delivery messages for both SMS will be received by sender.
Has anybody experienced the same behaviour?
@ perchhog
Hi -
see also post from Maresch - "SMS blocked or lost"
I can recreate this problem on a virgin XDA after hard reset without any SW loaded before a first Active sync. I am not using sprite or any backup SW and it happens. (I have seen posts stating this might be the problem but not in this case)
old sprite backup program
I guess we do have different problems; read also post from americans labeling sms messages as text messages..
well i sorted it out: got a new sprite backup program (3.0), tried restore from former backup files, it showed corrupt message files (\windows\messaging). I erased the whole directory, now it works.
good luck with your problem, if it is hardware, go get a new one.
lpb
"unreceived" text messages
I also have an intermittent problem with "unreceived" text messages. At first it was one mate and I thought he was either stupid or lying. Then another mate said that he sent an SMS that I didn't get either and he could show me the message in his "sent items" folder.
I found that if I reboot my phone every day it rarely happens. But if I leave it on for a few days without reboot, I'm bound to miss texts.
Tried re-installing etc etc, doesn't seem to help. Bottom line is that I've told my mates NEVER to send me important news over SMS, as I might not get it.
I love my 2i... I wish it was a bit more dependable though.
tell O2 about it
Have you been on to O2 about this?
you seem to describe the same problem - (by the way - a reboot does not fix my issue) - When I talk to Novo - the O2 repair team - they have never heard about this - neither has the irish O2 XDA helpline. Go and tell them!
still not working
I just got my replacement XDA 2i
I inserted the SIM, switch the XDA off and send myself a text message. You guessed right - the XDA comes alive, screen lights up, suddenly the network is lost, it re-aquires and - no sign of a new message received, nothing in inbox BUT a delivery report received on the sending phone.
Back to O2 ......
The Saga continues
Was on to a very nice girl in O2 support - and they are investigating.
Somehow I got the feeling it was not the first call she had re this issue.....
update after a while now
worked with O2 for a week on my account settings - they can not find anything wrong and show messages delivered - I do not get them. - O2 Data support advised to get the phone replaced - which I did - twice again and still the same problem. This is definitely a problem with the phone and I really do not know what to do any more. I have now the 4th !! replacement phone and still the same problem.....
Have you tried upgrading the radio stack? This has helped some people with connection issues.
Hi Pug
no have not tried that yet - worth a try -
have no luck however accessing any of the links you posted for the ROM(s) with the 1.04 radio stack.
(no permision or site can not be found)
could you kindly include a link to the (non stripped) O2 version with camera fix and radio 1.4? - will give it a shot then
to Pug et all
Ok - found a working link to Pugs Rom (Thanks a million) - did a radio upgrade only (by deleting MS.nbf and nk.nbf) - had a glitch on upgrading but eventually got it all working. Now what you are all waiting for - the result:
tested the usual first and it definitely receives the first text message on wake up where it previously had failed. On putting it into a location where the signal strength is even weaker (less than two bars) it now does not try to receive - BUT will also not try to receive when back to full signal strenth - until a new text message is sent and then both are delivered.
Conclusion: HUGE improvement and no messages lost - (although potentially delivered with some delay - need to investigate this further). Hope everything else works as before have not tested yet.
3 CHEERS for Pug!
final comment and resolution of SMS receive problem
First - the radio upgrade DID resolve this issue. (why I discarded this a few months ago? Seatone had the same problem on a Radio 1.04 :-( )
I sent myself over a 100 text messages since and did not get it to fail or loose one single message. I do like my XDA again!
The ONLY gripe I have is that the red LED does not come on to inform you a message is waiting for you should you have missed the acustic signal.
But I can live with that (nobody a solution for this I suppose?)
So final conclusion - the problem of receiving SMS on an XDA when in standby and weak reception which resulted in loss of network and lost text message before can be solved by a radio upgrade -
THANKS and 3 Cheers for PUG
Please help....
I had the same problem as you! Unfortunatelly, upgrading to the latest radio version was of no help to me.
Now I don't receive ANY sms... It seems that if I send a couple of sms messages, sometimes I receive them the second or third day!!!
I tryed different ROM's, with different Radio versions....
Now I've installed TUMA v1.4 WM5 Rom, hoping that this will do it. But still nothing.... If I send a sms from another mobile to my number, I don't receive it on the Blue Angel...
I've tried my SIM card in another phone, and it works well.
Also I know that I am able to SEND sms, I've tested this.
Please help, as this is reaaaalllllyyy enoying (
Thank You.
why dont u guys post your specs here, maybe something related to it, buggy ROM, dunno.
if it helps i have a SIM card locked to a portuguese operator, with the following specs:
Specs:
ROM ver: 1.11.00 WWE
ROM date: 01/27/05
Radio ver: 1.04.00
Prot Ver: 1337.42
Ext Rom ver: PUGS 1.11.162 (ty )
and never had any probs regarding sms.
have u tried a test in the O2 shop, so they can see it with their own eyes? gl guys, i really do thing you will need it
sms receiving
I know all your problem on 02 sms.
1. after upgrade your 02 rom. you use the backup fle from old ROM.
2. the sprite backup soft is running fastly and it have many functions but it can make this mistake.
the solusion is that you must insert one by one soft after upgrade ROM.
Dear friends, i hope someone out there can help with my tilt issues:
1: I own a nokia 6680 and recently bought a tilt, transferring my contacts is a nightmare and i only transfered a few, the problem is i have around 400 contacts with about 300 having more than one mobile number when i sent them to my tilt using outlook and activesync or sending them directly from my nokia to my tilt only one mobile number is copied is there a fix for this or a program that can transfer my phone book?
2:I live in the middle east and i when i try to recharge my phone credit i can't, i get a message box with "Phone" in the title and the word "failed", the way i recharge credit is by typing *122*XXXXXXXXXXXXX# where X is a 13 digit code and then send, but when i press send i get that error instantly. The only way i can recharge is if i call 122 and talk with a machine and enter my code. I have an ATT Tilt with original ROM without ATT bloatware, My ROM 1.57.502.2, My Radio 1.27.12.11
3: When the phone is in standby it won't accept bluetooth connections even when the bluetooth light is blinking and it won't wake up from standby when i try to send something to it by bluetooth, also it doesn't ring or vibrate when in sleep mode when i receive an sms even though it is enabled to ring and vibrate when a new sms is received.
I hope someone can help with these problems.
My ROM: 1.57.502.2
My Radio: 1.27.12.11
ATT Windows Mobile 6 without bloatware
1. When you sync the nokia to outlook does outlook show more then one number? If not then I think you need to do some google searching in regards to that phone or outlook. If it does copy them over with the extra numbers but won't sync them to the tilt properly I would try outlooks helpfile to see if there is a reason for this. Maybe even try another computer with one contact that has several phone numbers.
No it doesn't show them, I know the reason it's because in my nokia phone when i create a contact the label for his mobile number is "Mobile" when i add new numbers to the same contact I change the label to a custom label so instead of adding his new mobile phone with the label "Mobile" i change it to "Mobile New" or something like that, for some reason outlook or the tilt for that matter can't read custom labels they can only read what they have built in:"Work tel", "Work2 tel", ...etc
So they don't know what to do with the other numbers
export it from the nokia as a .CVS file (I think thats what it's called) and then import to outlook.
sounds like you have work ahead of you.
It's called CSV (coma seperated value) it's a xcel spread sheet format.
As for the phone not waking up, that is probablt because of a well known sleep bug. Either upgrade to the newer AT&T rom, upgrade to one of the better ROM's here, or get KaiserTweak & use the device Wakeup fix.
Got a Used tilt a few days back, came w/ Windows 6.0 ,
called @tt & got unlock code & Currently using it on T mobile.
Did Clear Storage &
Updated it w/ HTC's "ATT TILT Rom Update" (rel. on 8/6/08)
& then UPdated it again w/ "Windows Mob. 6.1 Update for the ATT TILT
Current
Rom Version = 3.57.502.2 WWE
Radio Version = 1.65.21.18
ISSUE -
NEARLY ALL CALLS are forwarded to Voicemail when I try to Answer them. --> {While I hit Answer key , when ringing, Phone goes to Today Screen & Tells me its a Missed Call (it automatically rejects it) }
I also have BAD connection issues ASWELL ,[ I HEAR] heavy Disturbance / Static on some of my Calls , while the other person hears me Perfectly!
<btw All these problems happen while I have Full Bars>
Can this be resolved w/ Radio update / another Custom Rom update?
Please let me Know how to resolve Issue &/or Direct to appropriate thread...
Thnx
Any Suggestions?!
bump
Hi, I've been having a problem with my HTC Kaiser SMS service
It receives SMS normaly, but sometimes it just doesn't receive the messages. It looks like random... sometimes it receives de message normally, but sometimes it turns on just like it's going to receive soemething, but nothing comes. I've done a test with my operator site sending me messages and most of them are received, but some of the messages simply doesn't come.
My girlfriend told me that she gets the confirmation of my receiving all of the messages she send mt, but some of her messages are not received by me.
is there any solution
I use the original HTC ROM with windows mobile 6.1 (ROM ver: 3.29.707.0 WWE; radio: 1.65.16.25 ROM DATE 05/07/08)
can someone help me
I've tried to hard reset my phone and reinstall everything manually and sync my agenda and contacts from my computer database.
I have the exact same problem!! It doesnt happen very often, but happens once in a while. I am using Anryl's WM 6.5 21725 Final Release, Radio 1.71.09.01 eMO, and is a Swedish TyTn II. I am also using JGui's SMS Reports Eraser. Anybody got a solution for this???
I also have the same problem! Anyone with a solution?
intersting
I thought I was the only one to have this strange and inexplicable problems in my device... does anybody has a solution for it? thanks
Its really frustrating!! No one has a solution???? maybe flashing a new ROM would help???? but i don't want to flash unless i know it will work for sure, coz i got all my settings and softwares customized to my liking. I tried changing the radio, but it doesn't help.
Guess what people?!, It's been a week since I had to Hard Reset my TyTn II and apparently my problem is solved! I have received all sms and mms so far! Maybe you could try to HR and see what happens...
Okay, will try. Thanks Arrgntmnc
SMS is not a reliable service. That's fact.
Even on Symbian or some other dumb phone. You can get a 'false' delivery (some operators although not all, do that, once they sent out, their Service Center will give back the delivered, without waiting for actual handset delivery)
I guess I did it!
Hi, I tried to hard reset my kaiser... nothing
I installed the Phoenix III ROM... nothing
I installed the original HTC ROM... it worked!!!
I've been on my second week testing. I'm doing this. When the sms problem begin Icould see my cell phone ligts up as if it was going to receive something, but nothing happened. Then I turned off the auto turn off in battery settings and I always turn it of after using it... So, if someone try to send me a SMS and the phone light up, I will know. 'Till now I haven't spoted my screen on. I'll test it for 4 more weeks and if it works I will post to you
actually, jsut goto you SD card and there will be a folder called inboxXXXXXX... if you ahve that problem.. just delete that folder.. it fixes your problem.... Try to manually open the SMS messages.. does it jsutn ot load? then that is definatley your problem.. this problem effects most all WM devices...
Teej53214 said:
actually, jsut goto you SD card and there will be a folder called inboxXXXXXX...
Click to expand...
Click to collapse
Where exactly is this folder supposed to be??? I couldnt find anything on my SD card.
Hi,
My HTC HD7 is having a bit of a problem. The caller id does not funtion properly all my contacts have the area code prefix for all the numbers. When I receive a call the caller name is not shown only the number is shown. But if I remove the area code the caller name is shown. But then all the sms (text messages) I receive shows only the Sender's number and not the name. Please let me know if there is a fix for this.
Thx
Well known problem and still without solution.
Probably we'll need someone to hack the registry and we can find the key where the caller ID match the number.
Mine also has the same problem.
same here
Mine is having the same problem... is an HTC issue... I searched everywhere and there's no solution yet available... Can't believe HTC made this error....
Hi,
Any news about fix the caller ID problem on Mango Update ?
mango 7712 still has that problem
Having updated my phone to mango 7712, I´m still having this problem. I wouldn´t say is and HTC problem but a windows Phone 7 bug. It´s hard to believe they did nothing about it.
Turn off international assist under phone settings and your problems will disappear. Once off, power cycle your phone
Sent from my HD7 using XDA Windows Phone 7 App
I have the same problem and turning off international assist won't do anything to help. I've reported this twice to HTC and once to @winphonesupport on twitter (lots of back and forth and made them understand that many people are having this problem and they said they were aware that other people are having this issue and that they will let the right people on the WP team know).. Yeah so hopefully this gets fixed with mango, but im not too optimistic about that.
Have you tried? I had that problem as it adds characters in the numbers, then it does not recognize from the list of contacts. It worked for me, all works now....
Sent from my HD7 using XDA Windows Phone 7 App
I have! i wish it did work! you're in australia which is probably why it works. An htc rep actually called me (i was really surprised) but i was running late for a dinner so i barely heard what he had to say. he was like yeah we have that problem with some countries like lebanon(mine) and iceland and htc is working on it for future phones but not this one or something like that. i was late and couldn't talk so i said ok thanks and hung up.