Database Develop

All Storage Card Files Gone!

I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,

mlpoland said:
I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,
Click to expand...
Click to collapse
i have read that this has happened to some people .. not me yet (fingers crossed) don't know what causes this. You could try a recovery software and see if you can get the stuff back.

Can you or anyone suggest a recovery software? Checking the MicroSD on my laptop shows 2.88 GB being used, (and of course 2.78 GB Free) so the data should be there. I have also saved additional data to the card and it works fine.
Just wondering...is there some kind of virus out there that would do this? For all the data to be "hidden" and a new folder to be created....the card just didn't create a folder by itself....

WM a card killer
The same thing happened to my 4GB SD card in Blue Angel (twice ). It seems to me that WM kills allocation table while writing to the card. I tried lots of different soft to recover my card and finally PC Inspector File Recovery did the job. I used card reader and this soft on PC to recover most of my files but the folder and filenames were sometimes messed up. When using PCI FR do not mark to many files to recover/save at the one time because it crashes.
Don't save anything on your card before recovering !
http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
Hope my Kaiser is not going to do this to me

rafgerm said:
The same thing happened to my 4GB SD card in Blue Angel (twice ). It seems to me that WM kills allocation table while writing to the card. I tried lots of different soft to recover my card and finally PC Inspector File Recovery did the job. I used card reader and this soft on PC to recover most of my files but the folder and filenames were sometimes messed up. When using PCI FR do not mark to many files to recover/save at the one time because it crashes.
Don't save anything on your card before recovering !
http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
Hope my Kaiser is not going to do this to me
Click to expand...
Click to collapse
Yup, I used that program too. Recovered "missing files" problems on my previous hw6515 and twice on my TytnII 8GB micro SDdisk.

I've always had that "FilesToBeDeleted" folder too, it's normally hidden and when I delete it it comes back. Nothing special, just some folder the system wants there for some reason apparently, just like the other couple of hidden ones like WMDRM. If you didn't see it before and it now appeared it might have been hidden and the same thing that corrupt the FAT unhid it for some reason.
If you can see 2.88GB used on the PC, are you sure you have also have forced hidden files to display? Your data might be there but just hidden for some reason.
I have also saved additional data to the card and it works fine.
Click to expand...
Click to collapse
NEVER EVER do that to a media with a problem you might need to recover data from. This might just have ruined your last chance. On the opposite, when possible like on SD cards the first thing you'll want to do is set it as read-only.
When files are deleted, only their reference in the file table are, but the data itself is still present on the media, which allows recovery. But the locations the data is saved on are now marked as free, and anything you'll write on the card now can overwrite it, causing definitive loss.

Thanks a ton!!! The PC Inspector program worked great!! I was able to recover my files Next step, I guess, is to format the card and use it untill it decides to wipe my files out again. Of course my failth is the card will never be the same, and I'll keep a back up of the card also.....actually I was foolishly keeping the back-up for my Tilt on the card...can't trust that method anymore!
Thanks again for all the advise and information. As with all problems, you can always treat them as "learning opportunities", or...... throw the d*** thing out a window!!!!!

Same problem here, just ran into it last night and it's driving me nuts. Is there a way to recover/format the card from within the kaiser? Unfortunately the card reader I have has a max size limitation of 2gb and the card I'm using is 4gb - lame. Any suggestions? Thanks.

sammy-e said:
Unfortunately the card reader I have has a max size limitation of 2gb and the card I'm using is 4gb - lame. Any suggestions? Thanks.
Click to expand...
Click to collapse
Borrow, lend, or steal another card reader.

When I purchased this MicroCard, from ScanDisk, it came with a SD adapter plus a USB Card reader. I threw the USB Card reader in my desk thinking that I would not need this. I found out, by accident, that this USB card reader was the only way I could read the card on a PC. Built in card readers on both my home desk top and laptop would not access the card....
Just passing on this little bit of information, because it never occured to me that I had to use that USB Card reader!

This happened to my girlfriend's phone too. One day some of her programs just didn't work and most everything was gone on her card. Never fixed it, just reformatted card. Scary though.

Yeah, I tried recovering the data using TestDisk, saw some recommendations for it from others with the same problem, but wasn't able to get anywhere with it unfortunately. So in the end all I could do was format it and start over. Ahhh, backups... if I'd only made one.

I think this is a WM issue. Since other devices have the same problem.
here is a quote from another thread
Dutchman said:
I have the same issue with my tytn2.
Sometimes when i play some mp3s from my SD card and the device goes to standby or the program is closed my SD card is suddenly empty.
Removing the SD card and put it back in usually fixes it, sometimes a softreset also works.
So i believe this is a WM issue
Click to expand...
Click to collapse
see http://forum.xda-developers.com/showthread.php?t=376050

I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly

mlpoland said:
I've been using a 6G ScanDisk card for the last 6 months, without any problems. I needed to move some files from the Tilt's internal memory to the Card, and to my surprise there was only a folder named "FilesToBeDeleted" on the Card. I DID NOT CREATE THIS FOLDER! Oh, and by the way the folder was empty!
Checking the storage of the card from the Memory Setting of the PPC, shows about 3 G in use, which is about what I had on it.
Can anyone shed any light on what could have happened? I can re-format the Card....but is it going to loose data again? Is this something that has happened to others?
Thanks for any help,
Click to expand...
Click to collapse
IT'S A COMPUTER, I always carry a spare card, simple, job done. more time for girls/beer/pizza.

scilor said:
I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly
Click to expand...
Click to collapse
Any hints on how to disable this? I did a quick search and found mention of it but nothing detailing how to control it. Thanks.

scilor said:
I had the problem that my SD Card was empty after activating Power Managment for it, disabled it and now it works for half a year perfectly
Click to expand...
Click to collapse
I disabled it w/ kaiser tweak. Still i have the issue

Has anyone had the issue while pretty much not ever using Windows Media Player mobile? I was playing DRM'd audio files, is that possibly a common theme?

Could it be Moving PIE Cache?
Happened to me too. 8GB card. Just getting back up and running...wish I had read this last night. I put a bunch of stuff back on the card. Oops. Oh well. I think the common thread may be:
moving your PIE Cache to the SD Card.
Anyone else with this problem also move PIE Cache? Used Memmaid 2.0 to change it.

different in my case, I haven't changed any of the cache settings for PIE.

Contents of the storage card dissappeared!

Yesterday when I attempted to play some games that were installed on the storage card, the links under Programs/Games no longer worked. Turns out the data on the storage card got wiped out.
The file explorer and Total commander both show only one folder in the storage card. Its called WMDRM. And there is one file in that folder called B1DA8AC498FF588D471330048DEFE8FA02D6350B.hds. Other than that the storage card seems empty.
But the funny thing is, the Memory app under settings shows that 700 MB of data on the storage card is in use. Also, under Windows Explorer, when I try to browse the contents of the phone, I can see ~700 megs of data being used on the storage card (check attached image.)
Can someone explain to me whats going on? Is all my data lost? Is there a way to recover it?
Thanks in advance

Did you get the problem resolved yet
If not just reply and I could help you out

hidden files?
This actually happend to me recently. In my case I somehow, and I still have no idea how, checked the box to hide the files. It drove me nuts for about 20 minutes until I figured it out. as soon as I unchecked the box, everthing reappeared.

This has happened on my sons phone twice.. One time I magically fixed it by copying somethign back that "dissappeared" and once that file was "Back" everything else reappeared as well... Not sure what is going on.. and ideas?

ashoooo said:
Is all my data lost? Is there a way to recover it?
Click to expand...
Click to collapse
Try reading the memory cards contents by using the USB reader that came with it. I have a Sandisk 6 GB card that kept on doing this but since retiring that to out of phone duties with its card reader and using my 16 GB Sandisk card in my TyTN II, all is now well. What card is it that you have?
If you search the forum you'll see this is a relatively common problem and people have been able to recover files in this way using specialist file recovery software. An ounce of prevention is better than a pound of cure though so make sure your memory card is fully backed up in future.

Flying Kiwi said:
If you search the forum you'll see this is a relatively common problem and people have been able to recover files in this way using specialist file recovery software./QUOTE]
Which software do you recommend? I've been trawling the search results, but either I'm simply using the wrong search terms, or I simply can't see the wood for the trees. I have a similar issue - my 8Gb card is showing as empty, despite apparently having 2.5Gb in use. And this statistic is reported both on my phone and a colleagues, as well as two different PCs when using a card reader.
Any help would be great.
Thanks.
Click to expand...
Click to collapse

R3dF1v3 said:
Flying Kiwi said:
If you search the forum you'll see this is a relatively common problem and people have been able to recover files in this way using specialist file recovery software./QUOTE]
Which software do you recommend? I've been trawling the search results, but either I'm simply using the wrong search terms, or I simply can't see the wood for the trees. I have a similar issue - my 8Gb card is showing as empty, despite apparently having 2.5Gb in use. And this statistic is reported both on my phone and a colleagues, as well as two different PCs when using a card reader.
Any help would be great.
Thanks.
Click to expand...
Click to collapse
*Bump*
Any ideas, anyone?
Thanks.
Thanks, guys.
Click to expand...
Click to collapse

rola_electronics, thanks for the offer.
Everybody, thanks for your replies, guys.
When right clicking on the card, and selecting properties, it only showed like 5 files, but 700 megs in use. I had to reformat my card. Hard reset my phone (but that was because my phone was starting to get sluggish) reinstall everything.
But after a couple of weeks, it happened again (2 days ago.) I was playing Astraware sudoku, when the battery died. On recharging and rebooting, the card was fuxor3d again. Had to delete everything on it, and reinstall stuff again.
As for the suggestion of copying a new file and deleting it again for contents to reappear, I noticed that when I copied a file and deleted it, a ton of temporary files appeared on it. I deleted them manally later.
Kiwi, my card is Sandisk 6GB microSD.

rola_electronics, thanks for the offer.
Everybody, thanks for your replies, guys.
When right clicking on the card, and selecting properties, it only showed like 5 files, but 700 megs in use. I had to reformat my card. Hard reset my phone (but that was because my phone was starting to get sluggish) reinstall everything.
But after a couple of weeks, it happened again (2 days ago.) I was playing Astraware sudoku, when the battery died. On recharging and rebooting, the card was fuxor3d again. Had to delete everything on it, and reinstall stuff again.
As for the suggestion of copying a new file and deleting it again for contents to reappear, I noticed that when I copied a file and deleted it, a ton of temporary files appeared on it. I deleted them manally later.
Kiwi, my card is Sandisk 6GB microSD.

I'm not sure what ROMs you are using, but I know there have been issues with some that have the SD Power Management enabed. There are threads kicking around about it. You can disable it with Advanced Config.
Good luck

I'm using ATT stock, minus the bloatware (with the soft reset just before config trick)

your card -could- so to speak, dying. Do you have another one handy? Try using it for a while if you do and see what happens.

FWIW my ROM was the same as the one I'm still using (HTC standard throughout) and I've made no configuration changes associated with the microSD card other than swapping the 6 GB Sandisk with a 16 GB Sandisk. I've not used advanced config or similar and it's a plain 'as from the factory' setup. I strongly suspect this is associated with the card or at least a compatibility issue between the card and phone. Although power related issues may contribute to the likelyhood of problems in some cases, that wasn't the case with me.
When I did loose the card contents, I wasn't able to recover them using any software (I've read here that others had some luck however - though I don't recall what software they used). I had all my crucial files backed up and just low level erased the card in its USB reader using the HDD Wipe tool from the HDD Guru website (Sandisks own utility to perform these functions was not free - unlike every other HDD manufacturer I know of that does provide free HDD utility software to work with its drives, hence why I found the HDD Guru tool). I then formatted the card in Windows and restored my files from backup using Win XP Professionals native drive backup program. It was good as new (but did the same thing about 3 times in total before I became fed up with it and swapped out the card). I would suggest that those considering the purchase of a card to use with the TyTN II be wary of (at least some) Sandisk 6 GB microSDHC cards.

Thanks for your responses, Kiwi and kaiserII101.
Kiwi, what app do you recommend to backup the SD card?
If it gets corrupted again, can I just reformat it, and restore the backed up files (file copy)?

ashoooo said:
Kiwi, what app do you recommend to backup the SD card?
Click to expand...
Click to collapse
As mentioned in my post above I just used the native backup and restore app built into Windows XP and used the card reader so the card showed as a drive and backed up everything. I'm using Win 7 now but haven't checked out all its similar options yet. The answer to your second question is yes (from within the app). Have a read of the Windows help relating to the backup/restore program. Not sure what it's called under Vista but I suspect something similar will be there built into the software. Otherwise you can simply copy all the files and folders across to a dedicated folder on your PC and if you prefer, just zip them up into a backup archive using something like Winzip.

Thank you Kiwi. The Win 7 app is also called "Backup and Restore".
So, if simple file copy suffices, I guess I'm just going to do that. Thanks for your help again.

I'd go for the backup - restore option
ashoooo said:
The Win 7 app is also called "Backup and Restore".
Click to expand...
Click to collapse
I put that into my Win 7 search box and found it but haven't used it yet - it looks like it does the same sort of thing the Win XP app did though so that will do it fine and it'll be much easier than having to copy files over and zipping them up manually.
So, if simple file copy suffices, I guess I'm just going to do that.
Click to expand...
Click to collapse
It'll depend what kinds of files you have and if they're not all straightforward things like mp3s, avi files or jpgs etc then you may run into problems if file attributes are changed by copying them directly. I think your best bet is to play it safe and use the backup - restore utility and just backup the whole card. It's usually easier and results in less space being used on the backup media because the files are automatically compressed (depending on configuration choices).

HELP!!1 External SD Card Issues (Music, ROM, etc...)

I have searched high and low for the answer to this but only found 2 others with the same unresolved issue.
I got a Sandisk 32gb Micro SD card today. I put it in my phone and formatted it. It was all well and good until I wanted to put files on it.
Firstly, and most importantly for me, I cannot copy music onto the card properly. When I put music on I get one of two messages: either 'file type not supported' or 'file does not exist' - either of these messages will come up when a file is selected via the media player (I use winamp but have tried in the stock player and TuneWiki).
In terms of transferring files to the external SD I have tried:
- Copy/pasting from my PCs music folder
- Copy/pasting into the internal SD music folder from my PCs music folder (the internal accepts and plays files fine), then pasting them from the internal to the external
(I have also tried dragging and dropping)
- Loading them via winamp. (When I do this method it says that all files are transferred but when I unplug there is only a few files (out of the tens, hundreds or thousands I have tried to put on in any given time. Some files play but it dumps most into an 'Unknown Artist' folder and refuses to play them giving the prior mentioned error messages. Most of the files seem to be dumped in a directory on the SD card call 'LOST.DIR'. The files are given a numeric name and are an unknown file format.
- All methods I have tried have put a majority of files in the 'LOST.DIR' folder and the 'Unknown Artist' folder. Also, all methods tried have shown everything to be a success (i.e. all files showing up nicely in their respective folders, winamp shows 100% sync success), it is only when I disconnect my phone and check on it does it show how awry it has all gone. When I plug my phone back in the mess is then represented on my PC too. -
It seems to be very slightly more reliable when files are done in small chunks. In winamp if I copy a few files over, disconnect phone, re-connect phone and carry on it works a bit better but still drops most files.
My second issue (which is likely related) is trying to play ROMs from the SD card. I copied some PSX games and their save states to the external SD and opened them up. They appear to open but it just displays a black screen. I can load the games but they will ONLY play if I load up a save from when I was playing from the internal SD card. If I try to load up a new game that I haven't played before I am just stuck at the black screen. The app itself is running fine, or so it seems, I can still access and mess about in the menus.
I have not tried my GBA, SNES or Genesis emulators yet as when I tried to copy the ROMs over they just disappeared into the 'LOST.DIR' folder, I'll have to redeem those from my PC.
I have also tried to go via Kies for all of this but it will not acknowledge my phone. My phone is rooted, not sure if that matters to Kies.
I'm sorry if that is all a bit awkward to read, I find it difficult to explain. If you need any more info just ask Please help me! I've been at this all day!
Thanks guys .

Smells like fake card .
Ebay purchase ??? Honk Kong ???
Test the sd card in a sd card reader .
Fill it up with data it should take at least 28 GB
Long time to write data could be fake .
Try the Sandisk checking tools from the web site .
jje

Tried a different card. Only tried using music files but it worked which leads me to think that everything else will work too. So it seems you are right: fake card.
Thanks for your help man. I'll go and try to get a refund from that Hong Kong eBay seller, haha .
EDIT: Although. I uninstalled psx4droid because it wouldn't run my ROMs properly and then re-installed it. The sound is really crackly now, I know some other people have that issue but I never did. Also, my phone crashed twice this morning so I have to take the battery out, it has never done that before. Can fake cards mess your **** up?

Does everyone agree that hooking up to pc sucks?

When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?

An alternative is a simple card reader
I think there were some experiments to get mass storage back, but i don't now if they succeeded...
But the new MTP - technology is better for the android system, it doesn't have to unmount the sdcard. and pc and android can parallel access the sdcard.
gesendet von meinem Motorola RAZR i rooted+unlocked

I guess they are some good reasons alright and yeah, I might have to start carrying a card reader so

Personally I like MTP, it's much faster than USB connection, but still it would be great to be able to choose from two options. I've read somewhere that even Motorola had problems with creating USB drivers, so it will be miracle if we see that option on our phone.
Sent from my XT890 using xda app-developers app

Airdroid.
There, i solved all your problems.

Never heard of airdroid, will check it out, thanks
MTP seems a lot slower than USB to me? Just the fact you can't "move" like I described is enough

Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.

Agree
I agree, it sucks!
It´s so slow the cable connection, that it reminds me my old moto V360´s one. Unbelievable!
cormie said:
When I found out my new Razr I couldn't use the SD card as a mass storage device, I was disappointed. I thought oh well, I guess it'll only be a problem if I ever want to take or dump files to friends computers but since having to rely on Moto's own device connection ways I'm getting a bit annoyed. First of all, if you want to "Move" a folder from for example, the root folder of the SD card into another folder, it's as if it's copying it bit by bit and takes AGES even in my USB 3 port. USB Mass storage has always treated the SD card like anything else in windows and will just move in a millisecond, but not this Also, I noticed upon transferring a folder which had 98 files, only 90 showed up on the properties once it was on the sd card I like to make sure transfers happened ok by comparing file sizes in bytes so this obviously throws it way off.
Has anyone come up with an alternative solution I wonder?
Click to expand...
Click to collapse

cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
It's strange because Airdroid works fine for me (expect the phone details but it's not a big bug)
Sent From My Beaned Razr I

cormie said:
Ok airdroid seems cool, but it seems not to be working properly for me, I've managed to view my sms on web.airdroid.com and the phone details etc come up right, but the internal and SD storage are both showing as 5.13gb with 1.34gb free when my SD card is 32gb.
Also it's giving errors on trying to open photo/video/app folders.
Like the idea so if it can work it'd be great.
Click to expand...
Click to collapse
Works pretty well for me. Maybe you modified something?

Did you test it today? I saw great ratings for it this morning when I downloaded it first but then later today I checked back and the latest ratings were saying it wasn't working.
Didn't modify anything at all really, tried both with an account and without an account and same issues.

Hooking up Razr i to PC really sucks cause you always need to install drivers and Motorola application when you plug into a new PC (and remove they after, when PC is not yours). But I think wi-fi transfer sucks too cause it's slower. =(
When I need to transfer small files I use X-Plore app on Android. X-Plore can access shared folders on your network. It works like a charm!
When I need to transfer big files, I preffer to plug on USB. There's no other way...

Transfering files without Hisuite

Hi there!
I am a new member, recently bought P9 (L09) coming from Note 2.
I can't find a way of transfering files to PC without Hisuite.
I just came back from the holidays and took about 500 pics.
When I connect a phone via USB I can see only about 10 last pictures in DCIM folder on SD card.
I've searched the web high and low, but couldn't find out the conclusive answer.
Please help me!
Thanks

Probably the photos are inside the phone internal storage, not on the SD card.
The camera mode has an explicit option (you can check by swiping right) named "Priority save on SD card", maybe it changes or it changed by itself.
Anyway when you connect the USB you should see the SD card storage but also the "Internal storage" that contains another DCIM folder, which probably contains the other 490 photos.

Hi ScareIT,
thanks, but photos are on the SD card (size is 2Gb).
I can see them on the phone in Files app.
Obviously, Huawei wants me to use their Hisuite.
It's something to do maybe with correct driver? I know there are different file transfer formats(MTP,PTP). And I have even enabled USB debugging, but to no availability.
I haven't had any problems with Note 2 before.
How do you guys transfer files or pictures between PC and a phone?

I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.

Chiffin said:
I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.
Click to expand...
Click to collapse
There's a program on PlayStore called "wifi file transfer pro" It's the easiest way to transfer files between any mobile/computers, anything that has wireless connection. Give the free version a try first.

evilc1 said:
There's a program on PlayStore called "wifi file transfer pro" It's the easiest way to transfer files between any mobile/computers, anything that has wireless connection. Give the free version a try first.
Click to expand...
Click to collapse
Thanks man, next time i'll try that.

Chiffin said:
I have the same problem, connecting with MTP protocol via HiSuite, creation of folders is extremely slow, and I found it impossible to move files from the phone (be it on internal storage or external SD) to the phone in a different folder.
I'd like to use USB mass storage option, but it's nowhere to be found in settings, only PTP, MTP and several other useless options... On top of that, i've lost a file (voice recording) trying to move it from one folder to another... should have saved it on PC first. But with mass storage i'm pretty sure i could recover it.
If anyone can help, would be really great.
Click to expand...
Click to collapse
You can ignore hisuite by selecting "files"in the notification shade. It will be MTP like any other Android phone.
Envoyé de mon EVA-L09 en utilisant Tapatalk

Hi guys, thanks for the replies!
I know its possible to transfer files with a third party app over wifi, but that's not what I am looking for.
And Marsou77: It's not working for me: when I choose Files in Notification menu- I can view Internal and SD card, but all I can see is only 24 pictures out of 500 in SD card.

And another thing I just tested: I've took a new picture and I can see it on SD card fine now. So I am not sure where all other pictures are?! Maybe some sort of corruption of SD card? But I had transfered all pictures with Hisuite fine. Anyone?

I'm having the same problem. I've already connected my P9 to my PC and transferred a whole load of images about a month or so ago, but now I'm about to run out of storage on my phone and I can only see about 10 images in my DCIM/Camera folder where I know I have about 1000. I'm also missing a whole load of files in my download folder including a big video file that I want to transfer to free up space.
A load of other folders have missing files on my PC but I can see them on my phone and I can double check their location in file details. It seems that I'm only able to view about 20% of the files that are on my device.

If you have password or fingerprint active, you have to keep the phone unlocked for the transfer to work. Just keep the screen on. I had the same problem and now it works.

Just to confirm: I have no passwords or fingerprint scanner set on...

Same here - only some files are visible. Unlocking the phone is not solving this issue.

Ok so this is odd: I've connected my phone to my work computer and I can now see 450 of my 1000+ photos that I've taken on my phone. I moved about 30 images from the phone, deleting them from the internal storage but when I check my phone the images are still there! What's going on? I feel that I'm missing something important here, but I see no other options on the phone regarding USB connection settings.
I don't know if it makes a difference (why would it?) but my home PC is running windows 10 whilst my work one is still windows 7.
Are there any drivers I should be updating to allow Windows to see files on the phone?
I tried searching the phones internal storage for ALL .jpg files and I can see on my phone that I have 1000+ photos that I've taken and around 100+ images that have been downloaded from various places but when I search for all .jpg files I'm only getting 700 results in total. Something strange is going on and I hope I'm just being an idiot here and that I don't have a problem with my phone.

Did you try what Marsou77 said, when pluging phone into pc, on the phones screen, select files, not pictures, you should then be able to browse the whole phone from PC

Greasedferret said:
Did you try what Marsou77 said, when pluging phone into pc, on the phones screen, select files, not pictures, you should then be able to browse the whole phone from PC
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Yep, that's exactly what I'm doing. Tried keeping the screen on too as has been suggested but I'm still only seeing some of my files. Installed a different file manager on the P9 to double check where the phone says they are but they just don't appear on the PC.

Good news and bad news.
The good news is that I can now see my 1000+ photos and all the videos I've taken with the camera so I can now copy them off and free up more space on my phone. Very relieved that I can access all the files on my phone again.
The bad news is that I have no idea what has caused this sudden change in access. I'm using my work computer which is windows 7 and I haven't changed anything with the phone or done anything different today, just connected the phone and selected "files", as I have done each time. The only thing I can think of is that I deleted a few things from the phone yesterday whilst at home. I went through the installed file manager and decided to delete a few large-ish, downloaded videos that I decided that I didn't need to keep. Perhaps this increased the freespace on my device to a certain level in which allowed me to access all my files? I have no idea, and that's frustrating because this account can't really help anyone else that comes across this issue.

Since you asked, I install Flickr on my phone which uploads all images automatically at full resolution to its online server. Since Flickr gives 1 Tb free, it generally a no hassle solution. I have never connected my phone to my iMac so far. Plus the Hisuite has no OsX option.

Today just happened a strange thing: I connected my phone to download few photos (stored in the SD) and I found them in their place ("DCIM" folder), but I also found a lot of other photos were missing (and I immediately thought about this thread): I still found them inside the SD but inside the "Pictures" folder, not inside "DCIM" one.
I don't remember I actived any option, but that's it.
Just hope it can help some people in my situation.

Hi all!
I think I know the answer.
Basically its to do with a Memory storage settings>Default Location>Internal/ SD Card Storage and emulated storage.
Basically what's happened I was still playing with a settings and customizing my phone and set Default Location to Internal and then SD Card storage. And location of pictures became kinda scattered. I am still learning/reading how Android storage works for SD cards and also emulated storage. Now I set default location to internal storage, phone gave some warning about encryption and it restarted and now I can open SD card on my PC and all the pictures are there! Happy days
Hopefully that will help some people. Cheers