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Shuts off when keyboard is slammed shut...

This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.

That sounds like a problem with the internals, maybe a you should get it replaced/repaired?

Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.

Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.

LOL!
hotrod101 said:
Kid says to doctor " IT hurts when I twist my arm backward like this." Doctor replies "then don't do that"
You say "my phone shuts off when I slam my keyboard shut" Doctor says "don't slam your keyboard shut"
this thought just made me laugh.
Seriously though. It does sound like an internal hardware issue that you should have fixed otherwise it may just get worse and start happening more regularly and at very inconvenient times.
Good luck.
Click to expand...
Click to collapse
That's funny!!!

I think you're right...
Nippero said:
Reminds me of my samsung slider phone the day that it died. I was sliding it back and forth.. sometimes the screen would go completely white and then come back.
By the end of the day, it went white and stayed that way.
Turns out the cable on the inside was slowly being cut from rubbing against the metal hole it was going thru every time the slider moved.
You've checked the cables before... but maybe its not cut yet, but something on the slider mechanism is hitting a wire/pulling on it.
Nobody knows.
But we all do know thats not normal. So yea get it replaced.
Click to expand...
Click to collapse
Yep...It's going back. Might as well get a fresh one. I know this problem existed for other phones before and the fix was mostly something simple that didn't require a replacement.

im getting exactly the same problem. gonna send mine back as well.

i have the exact same problem too! Waiting for a new one...
i thought i was the only one with this problem, but it looks like a production error as there are already 3 people on this board who have this defect.

technillion said:
This is really bugging me but on occasion, when I slam the keyboard shut, the phone turns off. It also has happened when I opened the keyboard but only a few times.
I actually dissassembled the phone to see if maybe it was a loose connection somewhere. I did find that the keyboard ribbon cable was loosely connected so I reseated it firmly...but the problem didn't go away.
I also thought it may be either the SIMM card or the memory card contacts but after removing them, again, I still can reproduce the problem.
Understand that this is an intermittent problem and a little unpredictable but I can make it happen within a few tries. If I cautiously open and close the keyboard (without slamming it shut), I have no problems.
I don't believe it's software related because I can force it to happen when the device is booting up (with the Ericsson logo on the screen) before the OS loads.
Anyone else experiencing this?????
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
yep, my problem seems to have gone now as well by using you're method. i was almost ready to send it back and then i saw you're post and tried your method and it worked !

Thats a pretty stupid mistake by SE...
They should do a quick fix by making new batters a smidge thicker. Of course they probably wouldn't offer free replacements, but they should fix it anyway.

technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
When my device is cold, eg in the morning for first use, this sometimes doesnt happen for >20x tries...but when i used it for a longer time and it almost always shuts down when slammed shut..but i already thought it might be something with the battery, but sometimes while slamming it shut for numerous times even the battery cover would come up and it didnt shut down...then in another situation it shuts down immediatly

Poor design...
toxical said:
Where did you place the paper exactly ? On the back of the battery where all the info text is or on the bottom ?
Click to expand...
Click to collapse
Yea...what I found with the design is that the ribbon cable connecting the keyboard sits right under the battery. In fact you can see the protrusion when you remove the battery under the white label. It moves when the keyboard is opened and closed. Slightly...but it does move.
...anyway...I folded a small piece of paper to wrap around the back edge of the battery.
Try this:
1. Make a small rectangular strip of paper about 10mm x 20mm and fold it the long way so you end up with a 5mm x 20mm piece.
2. Wrap it around the back/bottom edge of the battery as you reinsert it.
(If the battery fits more snug in its compartment, you got it right!)
3. Put the back cover back on--which should also be more snug.
4. Turn on the device and try it out (slam the keyboard).
(You don't have to wait for it to completely boot up...you can test it when the SE logo appears).
Be careful to use regular copy paper and not paper that's too thick as it may cause some other damage/problems with the device.

could you make a picture of that ?
Actually i will recieve a new device tomorrow, but i still have the feeling that this problem might reoccur as it seems to be a design flaw

technillion said:
11/17/08 UPDATE: PROBLEM RESOLVED!
After further review and testing, it appears that the battery was losing connection to the battery contacts. I shoved a small crumb of paper folded up (about 1mm thick) at the back of the batt and the problem has gone away. Of course, I'm still holding my breath every time I open and close the keyboard but it looks like that may have been the problem. That's strange because I'm using the original battery. Thought this may help in case anyone else ever runs into this.
Click to expand...
Click to collapse
I'm currently playing around with an old XV6800 I got off ebay, and this seems to have fixed the problem, so thanks

I had the same problem too.. but it was linked with the flex cable. Now i just don't use my keyboard even after fixing it.

[Q] Captivate Battery Prongs Bricked

I have rooted my Captivate with Cognition 2.1 and decided to try a new rom. Cognition 2.2. In the middle of the process the update would not complete and after an hour of waiting I pulled the usb cable. Now it does not power at all or make a connection with the laptop. I have tried all sorts of three button and two button methods along with building the homemade jig but it still does not go.
On the three battery prongs the one on the left is facing up. Would this keep the phone from charging or starting up. There is wear marks on the battery on that spot so I would assume it is making connection. From what I read these phones do come back to life but it is a charging issue then it will not happen. Also was thinking that the captivate will power on without a battery through the USB or power cable.
Have talked to ATT and they will not do a warranty on the phone because of the bent prong (does not matter if it has nothing to do with whats wrong with the phone) it has physical damage.

well that just sucks don't it? lols

i know this is probably a pretty obvious question but did you try to bend the prong back so it matches the other ones?

i have tried to bend it back but it just seems to bounce back to where it was. was thinking about pulling the whole back off the phone but I have never taken a captivate apart so not quite sure what it entails.

etm11871 said:
i have tried to bend it back but it just seems to bounce back to where it was. was thinking about pulling the whole back off the phone but I have never taken a captivate apart so not quite sure what it entails.
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Click to collapse
ive never taken one apart either but i would imagine that you would need a small screw driver and wouldnt have to take more than the back cover off.
here is a pictoral teardown of the phone
http://content.techrepublic.com.com/2346-13625_11-456848.html

OK I guess the captivate is coming apart. I supposed this would call for a u-tube video

etm11871 said:
OK I guess the captivate is coming apart. I supposed this would call for a u-tube video
Click to expand...
Click to collapse
Can you take a picture of it with another camera so someone else could tell you if it appears as it should?

etm11871 said:
OK I guess the captivate is coming apart. I supposed this would call for a u-tube video
Click to expand...
Click to collapse
Not hard to take apart....just pry up slightly in center of battery lock slide to expose two bottom screws and a fingernail to pry case apart...no scratches that way. The tabs holding it together are breakable but working around the entire device gradually works well.

PICTURES
here are some pictures of the battery pronges

etm11871 said:
here are some pictures of the battery pronges
Click to expand...
Click to collapse
They might not do a warranty exchange, but you aren't killed. I don't see why you think taking the phone apart is going to make any difference, as the prong is damaged on the outside of the phone.
As for if thats the cause of the brick, I doubt it. Unless you bent the prong AFTER you pulled the USB cable, i don't think it's the problem. It wouldn't work for awhile and then decide not to just because you botched a flash.
When you bend them back into place, does it look normal before it pops back? And I work at AT&T, I deal with that crap every day. Word to the wise; don't mention it, they don't bother looking.
Late Edit: Has your prong been bent before, and is the wear mark on the batteries connector in the same spots as the other ones? With the way yours is positioned, it might not be making a full connection.

I do not think the battery prong is my problem either. The girl at the store mentioned it to the so called Android specialist and she said that was physical damage and because of that ATT would charge me $454 for a new phone even if it had nothing to do with why the phone will not turn on. I would have to assume that I am now black flagged on my account.
I am going to hold off on taking the phone apart and see about trying some other suggestions first. Of course not sure what those suggestions are at this point.

This is not Development related.

etm11871 said:
here are some pictures of the battery pronges
Click to expand...
Click to collapse
That same thing happened to me, it still worked fine for me, but I ended up bricking it a bit later. I used insurance and got a new phone, bricked it, sent both in to samsung, the fixed the prongs on the broken one, (yeah I didn't send back the phone to AT&T's insurance, **** em) and reflashed both of them to stock firmware, and got them both back, in working condition. But always make sure you have Button combos before flashing. In the Wiki there's a link to DesignGear's fix you can flash with Clockwork.

I think I would just carefully push the bad pin down as you insert the battery. Don't take the battery out unless you have to.

geokhentix said:
I don't see why you think taking the phone apart is going to make any difference, as the prong is damaged on the outside of the phone.
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Click to collapse
I don't understand the need to pull the phone apart. As a temp fix, u could try soldering a small copper wire piece to the battery terminal, either on the battery or on the phone.
If you don't want to get into the mess of soldering, place the battery and push the single strand wire into it so the contact is made. Or else u could put the wire on the bottom and bend it little so it stands up touching the connector, and place the battery on top of it.

May want to edit those pics and black out the IMEI and other info.

Problem with just doing the temp fix in order to get your phone back into download mode - one of the last steps is jamming the battery back in with the USB cable plugged in while holding down both VOLUME buttons.
But - um you don't even see the grey battery charging icon?

There are other ways to get into download mode. He could apply the temp fix, open odin, hold both volume buttons, then plug the usb cable in. That's what I do.
Sent from my SAMSUNG-SGH-I897 using XDA App

How bout you go back to another art store, say you where doing an ota update, and when you went to turn your phone on, all you got was a bland screen

search button glich

Hey all, recently my search button randomly presses itself. No, I dont see the color flash or what ever you see when you press a button but at least 2 or 3 times a minuet it will act as if I have pressed the button and search will come up... Some sort of new glich? or is my phone going defective? What do you think?
ROM firefly 3.0 that i have been using since it came out, so like a month with NO problems what so ever. Reinstalled FF, still did it, will try a new flash, if that doesnt work will go to stock. and if that doesnt fix it I will get it warranty replaced.... but Im hoping its not hardware...
???

This happened to me! Try reflashing the kernel, or using a different one. Might help

I noticed that when my cappy has a fingerprint or smudge on the search key, it magically will press itself. I also had to modify my invisi-shield to not cover the touch buttons. It happens less now that its not on them, but it still happens.
It was happening over and over and I looked at it and theres a smudge, wipe it clean and viola! This was quite annoying when I was using a rom with the camera mod that redirects it to the search key. The camera was constantly opening, had to run the "fix" to revert it back.
Hope its just as easy as that for you, I was able to duplicate the problem on 3 cappys so far.

this could be a moisture issue. yank the battery and drop the phone in a bag of rice for a day see if that helps. if it still happens flash to stock if it still does it after that its a hardware issue and you should get a warranty replacement if thats an option.
a search would've answered this as i personally have answered this question a few times, also this is a question, for future knowledge those are posted in the Q&A section.

by that do you mean put it in a bad ontop of rice or literally stick it into a pile of rice ( wouldnt that get into the phone)? sorry for such a noob question.

Put the phone in the rice. None if it is small enough to get into the inner workings of the phone but it is AMAZING at soaking up all little bits of moisture.

Would be willing to bet it is a moisture issue. I have the same problem no mayer what rom I am using
Sent from my GT-I9000 using XDA App

Mine does this quite a lot as well. Most often when the phone is warm while charging. I've noticed holding it in a different position helps diffuse the problem as well. Must be a hardware defect. :-\

so are the chances good that the rice will take care of it? Strange, I never shower or use my phone in wet area's.....
I have squaretrade... do they swap it out or what is the precedure for getting a new phone from them if it doesnt work if you know by chance, if not, Ill just google it on the website

Got a busted digitizer but no spare phone? Here's a solution

My milestone has led a pampered and then rough life of music gigs and festivals back and forth and decided to give up it's ghost (or give me ghost-touches if you will) due to a failing digitizer after a Dillinger Escape Plan gig (http://www.youtube.com/watch?v=AyzQgysUOdU I'm right in the center of the mosh pit hehe).
I've since decided that I'd save a little more money and get a Galaxy Nexus, even if I'd very much prefer a Droid4 if only to have a proper QWERTY slider phone. They don't sell them here .
Anyway, being that I've had to continue using my POS (can you tell I'm pissed) phone, I decided to look for a way to disable the touch screen and see how feasible it is to control with only the keypad and a few touches.
Which led me to these 2 apps
https://play.google.com/store/apps/details?id=com.argotronic.touchblocker
Screen Lock / disable touch Argotronic
I've had it set up so that I can "lock" the touchscreen via shaking the device, and unlocking the screen in the same way. Despite disabling the touchscreen, the notification pulldown still remains active, so you can still pull it down and quickly tap yourself to whatever via the Dpad if necessary.
Now, of course, what use is all this if you can't swipe to unlock your ****?
https://play.google.com/store/apps/details?id=com.jiubang.goscreenlock
Go Locker
This, apart from still bringing up the stock lockscreen whenever you restart your phone (this goes away after 1-2 unlocks), solves that problem by allowing you to unlock your phone via long pressing the volume rocker.
I've found that it is entirely feasible to run the phone this way.
Apart from that, I bid this community a farewell as what little regular posting I used to do has already dropped tremendously the last few weeks, and much thanks to everyone who has helped me and the developers. <3 Kabaldan, get a galaxy nexus please! though I'd suppose your talents would be better suited to another poor locked up phone.
This community helped me get quickly familiar with Android, and in particular with a "difficult" phone, and I will never forget this. I'll probably get a new digitizer + keyboard and just put it on my desk as a... completely over powered clock. or something. Hey, when was the last time you said overpowered when talking about the Milestone?
Oh, and to solve the gig/festival problem so my Gnex doesn't meet a similar fate I'll be getting an Xperia Active as a secondary phone since that **** is hard as nails, waterproof, small (3") and reasonably priced.
EDIT: Reason I'm not just fixing up my Milestone to continue to use it is because I've always suspected that my mobile radio is a little faulty as I've always had trouble maintaining 3G+ connectivity/sync, I figure it'll just crap itself out eventually. It's also, and I'm sure most will agree, starting to become painfully slow hahah.

If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..

oshosh said:
If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..
Click to expand...
Click to collapse
Hmm, I completely forgot about this!
I had done some drying with a hairdryer, I had originally noticed that the ghost-touches would get more severe if it spent an hour or two in my pocket, but completely forgot about trying it to dry it a different way. I'll put in a bag of rice tonight!
Thanks

Putting your device in the oven could really fix your problem. I've heard of this before in a different context (fixing gaming consoles..). What it does is fixing soldering points by melting them. Connections between cables and the board are then (hopefully) fixed again.
There are several methods including the oven, microwave, hairdryer and so on..

moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing

UnitedOceanic said:
moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing
Click to expand...
Click to collapse
Good thing you thanked the top post, I would've missed your post otherwise .
Yeah I know you can unlock via keyboard slide but I have my phone caseless and its always in my pocket and it tends to slide open just enough to unlock it occasionally .
I answered calls by using the d-pad on the keyboard. Just tap it once and it should begin highlighting buttons on the screen, press d-pad center button to select. Unfortunately for you, my back button did still work as the "dead" part of my digitizer was on the right side of the phone where Home and Search is.
I think the drying tricks help mostly with ghost touches since I'd assume that the ghost touches are from small amounts of water/sweat/liquid. After drying it with a hairdryer, short bit in the oven and then stuck in a bag of rice, my ghost touches stopped 80% from what they were before. The digitizer is still dead on one side though.
Now all I need is a Droid/Milestone dock and a new digitizer so my old Milestone can live its life out as a very complicated desk clock

You can actually make it work real good without much issue. You'll need a CM ROM so you can enable the Menu to unlock option and then use v6 Supercharger Bulletproof Apps to lock the screen disabling software into memory so it doesn't crash and it doesn't run bad at all. Also, there is a really good app to remote control your phone from your computer so if you have adb and a data cable, you can get it working good.

Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk

Chris.fowler said:
Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I personally use AirDroid, it's amazing.

[Q] Dropped captivate in toilet

Yeah, another one of those threads. Definitely not my best moment..
But uh. Dropped my phone in the toilet. It turned off instantly and I tried to dry it off for a while. After 20 minutes or so, it seemed okay so I oh-so-brilliantly tried to turn it back on.
Screen was okay for the first 5 seconds and then it went haywire -- probably shorted somewhere? Just displayed gray lines and some random colors.
So now my phone is just off without any battery in it and I'm waiting for it to dry more.
Any advice on how I'd go about getting data off my phone and if I'm really lucky, fixing it? i.e. taking it apart and drying each part or replacing the screen, etc.
thanks!

There's the putting the phone in a bag of rice trick. The rice is supposed draw the moisture out.

robm1911 said:
There's the putting the phone in a bag of rice trick. The rice is supposed draw the moisture out.
Click to expand...
Click to collapse
on vacation right now so anything like that is going to be difficult
Thanks for the heads up though.
Mostly interested in damage control at this point. So the first task is data retrieval.
Any programs/software I can use to transfer all the data off my phone? Control it remotely?
i.e. how can I just dump the memory, including flash memory, onto my computer remotely?
Using anything like tibu is going to be hard since the screen is botched.

I'm not sure of any apps like that and if there is it would prolly need to be on the device before it took the plunge (sorry I had to throw that one out). Now if after the phone dries out some if you can get power and rember which kernel you had you might be able to have someone post the button sequence to mount USB storage in recovery. I helped a friend do this when his screen broke but could still get into recovery. Vol- three times then power ect.
Best of luck

I'd say you should leave it off until you can do what (I think) Adam Outler said and soak it in 99% rubbing alcohol and dry it with a blowdryer. You're data's probably screwed as long as your phone is out of commission.

Adb dump should work i think
Sent from my SGH-I897 using xda premium