[Q] Samsung Email (Social Hub) no longer pushing? - Galaxy S I9000 Q&A, Help & Troubleshooting

Good evening all,
Firstly, I'm on a Bell i9000M running rooted stock 2.3.3 Gingerbread KG3.
Just wondering if any of you have been experiencing problems with Social Hubs push email service? It doesn't seem to be pushing anymore as it used to and only checks emails when I launch the program.
When I first configure my emails, it seems to work fine for about a day. Then it doesn't push any longer. I'll do a clear data, clear cache... then re-configure my accounts and its good for a day again.
Any idea why this is happening? I've never asked the question before but I'm certain this happened once I upgraded to Gingerbread... seems to work fine on Froyo.
On a last note, the only reason I use it, is because its the only one that pushes yahoo mail that I've noticed, aside from the battery hog app from Yahoo themselves.
I'd really like to get rid of it if it can't be fixed, so does anyone know of a good email program that actually pushes Yahoo Gmail and Hotmail (all in one?) and is not a battery hog either?
Thanks

Related

[Q] ActiveSync on the NC

Anyone been able to use ActiveSync on the NC? I'm, trying Touchdown and can't get it to configure. It just "hangs" trying to initialize ActiveSync.
-LuisB
lbascones said:
Anyone been able to use ActiveSync on the NC? I'm, trying Touchdown and can't get it to configure. It just "hangs" trying to initialize ActiveSync.
-LuisB
Click to expand...
Click to collapse
I know there's at least one other person that has reported getting Moxie Mail to work (another mail client that uses ActiveSync).
I got moxier to work on the first try. What I don't like about it is the inability to manipulate forwards or replies. You can only add to the existing message but not edit it. Which kinda sucks cause lots of times I have to send out the same info but with tiny variations. And the lack of copy/paste makes it kinda hard...
Would the stock mail apps from another ROM work?
Or has anyone tried RoadSync?
Apparently the problem with Touchdown is that it is trying to send the non-existent IMEI number to Activesync. Here is a thread from the Viewsonic G forum http://forum.xda-developers.com/showthread.php?t=851002. There is a link in there to a beta of touchdown that you can download (put up by the developer) that seems to work. Mine is syncing contacts as we speak.
Installed and works great. The download is a 30 day trial. I have no idea how you would buy it as I have not crossed that bridge yet.
I've been trying to get both exchange email and calendar to work. I was marginally successful with exchange email. I installed an email.apk for the Droid X (eclair 2.1) and that worked. But there are some glitchy items. (Menu brings up a "phone" menu with some text missing; it's usable but odd). I also don't like the hard cap of 1 months worth of email. The program would not work with yahoo but did work with gmail.
I failed getting improved email (which is what I use for my droid 2 and I really like the program) to work; it just doesn't show up as an apk that is "installable". I believe if this is because improved email is for Froyo only.
K-9 in theory handles some exchange email but I couldn't get it to work.
Calendar was a complete fail. I think this is because you need some system apps running (com. android.providers.calendar.apk and another one as well). I don't have the skillz to handle that.
EDIT: The Touchdown beta does work and includes calendar. Will have to test it out.

[Q] Cognition Froyo 2.2 - Exchange Email not working

Just went to Cognition 2.3b8 (froyo), mostly because I dont know any better and that appeared to be the most bug-free Froyo ROM for Captivate.
Anyway, I'm pretty happy with it so far, except that I cannot get Exchange email setup for work. I enter the same settings that I used in Eclair, but get the following error:
"Setup Could Not Finish. Unable to connect server".
The fully thing about that is, if I change my username or password to be wrong, I get an "incorrect username/password" error, which tells me that it is actually connecting to the server but something more subtle is wrong.
We do use Exchange 10 at work and I did attempt the solution posed by this thread:
http://forum.xda-developers.com/showthread.php?t=821297
Nothing....same problem. Anybody else have experience with this? Any fix or suggestions floating around?
Thx!
Nick
I had the same problem. I ended up using "Improved Email" from the market - it looks a lot like the stock email app but has a few enhancements (and is free). Turned out (I think) that my corporate exchange server needed security settings that stock email didn't have (and acknowledged as such). Try that app or check out one of the other email apps if you prefer.
FYI - from my research I think this is a known issue with 2.2 and was fixed with 2.2.1.
Sent from XDA App
Good to know - thx for the info Now I need to find a good basic 2.2.1 rom that isnt hacked to heck. Thats another post about that tho
Tried "Improved Email" but it didnt work either. Totally stumped our IT guys until I admitted it wasn't the standard Captivate ROM. They suggested I tried a program called Touchdown. It works but looks like total crap.
Oh well
I had a same problem when I flashed w/ Darky... I reflashed it and set up the email before I Ti restore... When Ti back up, unselect email restore... It works fine now... f
Just flashed to cog 3.0 and everything is working!
Slightly different exchange issue
I also recently took the plunge and flashed Cognition 2.3b8 (using the ODIN, one-click-download, master clear, ROM manager method). When setting up Exchange afterwards, I get the following error when trying to connect to the server:
Steup could not finish. This server requires security features your phone does not support.​
Same result when trying to use the "Improved Email" app. I just re-flashed back to stock with ODIN and then installed Cognition 3.04, and I got the same error message when trying to connect to the Exchange Server with the stock app.
I know it's not the login credential--if I change them around I get a different error message telling me that I am using the incorrect username/password combination. I have also tried to set up the Exchange account before and after doing the Ti restore.
Has anyone else seen this particular error message with the Cog ROMs? Thanks in advance.
Hello,
There hasn't been a lot of action on this thread recently, but I just fixed my issue and I wanted to post it for people's reference.
Some background. Since the last post, I updated to Cog 3.04 and fixed my Android ID, both in the hopes of fixing the Exchange issue. They did not. At the suggestion of a friend, I tried installing Touchdown, a third party mail app made specifically to work with MS Exchange. It was in fact able to sync with the Exchange server, and I now have my work email, contacts, and calender on my cappy. Some complaints:
- No integration with stock calendar app (as near as I can tell)
- Pay version is $20, which is a little pricey (I'm working with the 30-trial version for now)
Other than that, it seems like a pretty slick app, probably an overall improvement over the stock mail app, but I'll have to play around with it in the coming days to have more of an opinion there. One improvement I noticed immediately: I can move messages between personal folders using Touchdown, which I was not able to do with the stock app. On a side note, Exchange contacts, unlike the calender, integrated just fine with the phone contacts.
In summary, I have no clue why this mail application succeeded in syncing with my company's Exchange server when the stock app could not. However, I wanted to get this out there as an option if anyone else is having similar issues after updating their Captivate to some flavor of 2.2.

Gmail and g. Voice stops syncing

I am on firefly 2.1, speedmod k13a. Google voice is 0.4.2.13. Just recently, my phone has stopped syncing with my gmail accounts (2) and my google voice app. Synchronize inbox and inbox notification checked in voice. Background data and auto sync enabled in system.
I first noticed thus when I had to manually refresh my voice app to see new messages. Then I realized that my gmail was not receiving notifications for new emails.
Things I have tried: reinstalled voice, flashed firefly 2.1 again after master clear, sign out of voice and clear cache (this one worked for a while, but eventually lost sync again, and restarted the phone (also worked in the beginning, but eventually lost sync).
I'm not sure what to do since email and texting are the two main things I use my phone for besides internet. I need to fix this problem, but not sure how.
Sent from my SAMSUNG-SGH-I897 using XDA App
Bumping
Sent from my SAMSUNG-SGH-I897 using XDA App
just flashed serendipity 5.12 and i am not getting gmail push notifications, have to manually refresh to fetch emails
anybody know how to fix this
Ya know.. now that you mention it... I don't think I'm getting push notifications anymore either .. and I'm on Andromeda ... gonna have to test it tomorrow.
Edit: today
I was having a similar issue on multiple roms. The solution I have found is to drop the Gvoice widget onto one of my home screens. When it's there, I get everything right away, possibly because it forces the phone to keep the data connection open full time?
Although...the other day, I was getting them slow on my computer too, I think google was having some issues.
TomMelee said:
I was having a similar issue on multiple roms. The solution I have found is to drop the Gvoice widget onto one of my home screens. When it's there, I get everything right away, possibly because it forces the phone to keep the data connection open full time?
Although...the other day, I was getting them slow on my computer too, I think google was having some issues.
Click to expand...
Click to collapse
Yeah i tested today and i seem to be getting push just fine. Was reading online that google did happen to have a snag with there servers, resetting 100,000+ email accounts. That might have had something to do with it.

Exchange account sync - calendar & contacts not sync properly

Hi,
I came from HTC desire, previously when I used with my office exchange, it managed to sync emails, calendar and contacts perfectly. However, when I changed to SGN, the following situation happen.
- Modify or cancel event from Outlook, phone doesn't get sync (even I sync manually few times), it is still displaying old info.
- Modify contact in Outlook, for example mobile number or name. Phone doesn't get sync and still display the old info.
- Modify contact in phone, for example company, Outlook doesn't get the updated info.
All above are done with process where sync is "triggered" successfully.
Did any of you encounter this problem? Any resolution?
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
maxh said:
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
Click to expand...
Click to collapse
Sounds like account & frequency settings than an issue. Have you verified them? Are you on mobile data all the time?
I'm finding that on occasion it stops syncing mail.. the moment you reboot OR go in and manually ask it to refresh it starts doing it normally again no problems...
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
I've been through the settings many times but still have the problem. It just decides to stop syncing sometimes.
iivuch said:
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
Click to expand...
Click to collapse
Any alternate email client you suggest? I start to miss HTC mail client.
Although a bit weird, but after flashing this rom (Cassie's XtraLiteRom KKA ThunderBolted! V2.2) it seem to work fine so far. Still observing and hope it does really work.
I am also using the same ROM - there was no improvement for me. I believe the problem is in the E-mail client. The one we have is version 3.0.0.1. Before on another Android phone I used 2.3.5. I tried to replace the new one with the old one - and then it works. The problem is however that the old one is not scaling up to fit the large Gnote screen. It is a lower resolution.
I tried many other e-mail clients - K-9, Kaiten (both of them could not connect to my exchange server (2010)), Moxier - for some reason crashed my contacts and then I tried TouchDown - which is kind-a good and in terms of connectivity - all worked fine - but there were some integration points that were not fit for my taste.
What I ended up doing was a bit weird - but so far works nicely. I downloaded Google Calendar Sync - which takes your Outlook calendar and syncs it with your Google Calendar. Then I downloaded GO Contact Sync Mod - and that does the same for the Outlook and Gmail contacts. So I have both of them running on my PC and they automatically sync Calendar and Contacts. This way - my phone get them through the Google account and .. a bonus is that I have a backup
To check e-mails - I use the IMAP functionality of K-9 as my exchange server doubles up as IMAP too. For the time being - that's OK for me - and I will be hoping that Google will fix up this E-mail client in the Ice Cream Sandwich .. let's hope it is not I SCREAM sandwich
Alternatively - one can use the old E-mail client - 2.3.5 .. for Contacts and Calendar only and use K-9 for the mail .. It is really a matter of preference
I noticed that this may work. Instead of using push notification, use interval sync. This seems to solve it?
It's really weird and I still can't figure out the root cause.
That's a good clue - it appears to fix it!
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
xircoms said:
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
Click to expand...
Click to collapse
Nope it's not the connectivity issue, it's the bug on push notification. Apparently this seems to be a bug in samsung, I didn't have issue in HTC previously.
After changing the push to interval pulling, it works perfectly fine now.
It might be related to 2.3.6 I recall having the issue on 2.3.5 and I'm pretty sure I saw it on my p1000 after I modded it.
My note is still stock.
Sent from my GT-N7000 using Tapatalk
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
andrisd said:
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
Click to expand...
Click to collapse
Forgot to add:
Mail and Calendar is sync'ed OK.
On Galaxy Tab with KRATOS 4.1 everything syncs fine with the same Exchange server.

[Q] Email not syncing (reproducible)

Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
+1. I am using an LG G2 instead and all emails sync in real time with Push, no issues at all. However, on the N3 it just will not work, even after changing all the sync schedules and settings. If anyone know how to work around this, it would be awesome.
verendus said:
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently.
Click to expand...
Click to collapse
Agreed. Mine shows the same symptoms. It's like amateur night at the clown college of software engineers.
verendus said:
There seems to be no support from Samsungs's end.
Click to expand...
Click to collapse
Actually, it seems push email support is just a rumor, and Samsung denies it.
What an embarrassment.
I don't get why is there a Push option if it doesn't work.. I thought it was a bug.
I've heard good things about K9 mail client from the Play Store and it has push functionality.
verendus said:
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
Click to expand...
Click to collapse
Not really helpful to your scenario, but I haven't had problems with push notifications using the baked in email client or with gmail.
Base email is tied via IMAP to an account on a webmail server I run.
Gmail is tied to my corporate google apps account.
Rooted on N900AUCUBMI1 baseband here.
Not that you should need a root to get this functionality, but maybe it would help?
Which baseband are you on? Maybe Push is broken in the newer build.
I've had trouble running stock on MI9, then rooted on MI1 and MI9. The type of email client doesn't seem to matter.
Odd. I am using Gmail for a few mail accounts and get quick delivery and all works fine. I have not tried the baked in email client on my Note 3, but I use it (with exchange) on my Note 2 without issue.
I guess instant mail delivery on my personal accounts isn't that critical to me but I can feel your pain.
If you are rooted, have you disabled any apps even remotely related to email?
If you are using gmail, do you have IMAP enabled within the Web client?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I am running everything stock. I haven't rooted it yet, but will eventually give it a go when the firmware matures a little.
I am able to get a quick delivery on GMAIL app. But, I think something is seriously broken with the stock email app. Most people will say that push is not a supported feature. But, it works for an hour or two, then it will stop working. Bigger issue is that it doesn't fetch emails reliably even with intervals set. The top status will say the last synced time, but the emails never arrive in my inbox until I load manually.
Given that Samsung cheated on the benchmarking score, I wouldn't rule out the possibility of Samsung intentionally disabling push and pull feature. Just a guess. In fact, when I enable everything I used to run on iPhone (location service, bluetooth, wifi, google services, etc), N3 battery life falls pretty fast. I wonder if Samsung intentionally cropped polling for push to increase battery life.
Regardless, if push doesn't work property, this phone is not ready as a business tool. I spent the whole afternoon trying different combination, and I am about to give up. The only thing I haven't done is root, but I am not sure how that would affect the situation. I am also trying to find some sort of bug report page, but haven't found one.
This is a pretty major issue as my work requires immediate delivery of emails. I am keeping my fingers crossed until somebody crack this.
Spent the whole day resetting, deleting, adding account, playing with all sorts of sync settings, etc, and came to conclusion that the default email app is a horribly broken piece of junk. Keeping track of fetch interval and the stamp of the messages shows it cannot even pull the email on time from the server.
So I installed Evomail. What a difference! The app is beautifully designed, and has no problem pushing all my emails instantly. I am not sure if I am sold on the gesture thing as you can accidentally delete emails, but the icon has taken over the stock email on the bottom of the screen permanently for now. Wish Samsung would've done a better job on one of the email app.

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