3G & H+ turn off when phone in sleep mode - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi guys. First of all, happy new year!
I dont really have any problem with my GN AT&T...except one.
Recently when i put my phone on sleep mode (just press power button once to turn screen off...not the phone itseld u know what i mean )
But the thing is during sleep mode, it seems my data get turned off, showing only signal bars on the right side. Then when i turn on the phone and unlock in the lock screen, after a few seconds, H+ shows up, activating data.
So i couldnt really get any data related things like fb notifications or kt msgs.
But more weirdly, data was continuously operational for the first few days even during sleep mode and past three four days its been like this.
Your inputs on this greatlyappreciated. Fast dormancy is off btw.
Sent from my GT-N7000 using XDA App

Related

Screen turning on if I loose signal

Hello,
I've tried searching for an answer on this, but no sucess until now.
My Diamond 2 turns on its screen when it looses and get radio signal back. That is a good feature but the annoying thing is if I enter in a lift with the cell phone in my pocket, it will loose signal, turn screen on and the contact with my pocket will give it "crazy" commands that will mess it up or even call someone.
Is there a way (maybe via Registry Editing) to force it to never turn on the screen unless I press the power button? At least, an option to do nothing in case of signal loss?
Thank you.
Robert
I've just done a few experiements and if I lose signal and it returns, nothing happens. However, perhaps it would help you if you get into the habit of locking your phone before you press power. To do this hold the home button down for a second or so. The phone will buzz and it'll be locked.
Thank you. That's what I will do whenever I put the phone in my pocket. It is still not the best solution, even because I use my D2 to receive emails from work so I am forced to type a password to unlock it after sliding to unlock.
I know there is a Registry key to auto lock, but I prefer doing that manually as you said.
Which ROM are you using? In both original HTC English and now TOM's 2.02.1 it always turn screen on when looses and get signal back.
Thanks.
I'm using the original HTC. I've tried it again, I go to a place where I know I'll lose signal, wait until it does, then press power off. I go back into signal and nothing happens on the device. Only when I press power on does it come back on and show that I have signal. If I do it the other way, press off before I go out of signal, then the behaviour is the same (though I have to just wait and assume signal has been lost, since I can't see it!). Is it perhaps that the phone is set to light up when it receives a certain bit of data (such as a push email), which it's more prone to getting when it comes back into signal? Incidentally, it's 'lose', not 'loose'
I get similar behaviour after setting the phone to stream internet radio and then turning it off and putting in my pocket. Sometimes, after signal loss, I get it out and notice it's turned on and random things have happened due to screen contact.
Funny thing is, I've tried locking the phone too, and exactly the same thing happens. what's the point of a phone lock if it doesn't (lock)!
I've not associated it with a particular event except signal loss. But, when it's not lost the signal, I don't take it out of my pocket, so perhaps it's happening other times without me noticing.
Anybody with an idea to completely lock the phone will be my hero.
And, whilst we're on the subject of annoying traits, is there a way to get rid of the wretched WM "cannot connect with current settings" dialogue which appears after a few failed attempts to reconnect to a 3G network? I find this *really* annoying when all it takes is a few more attempts...
Hi
When the signal is lost or regained the phone is triggered to turn on, but in "unattended" mode. The phone will be on and applications will run however unattended mode is just that, and so no user input is accepted and the screen is not turned on, and the owner will have no idea the phone has switched on. After a short period of time the phone will enter sleep again. In fact many times a day the phone will be turning on in unattended mode without you knowing for one reason or another.
The problem with the phone awaking fully is going to be due to an application or feature you are using. The application will start running when the phone enters unattended mode and is for some reason raising the power state to fully on, this is due to bad programming as it isn't suppose to do this unless it has an alert and needs to show the screen and wait for a response, even then it should give the option for this to be disabled.
Incidently a lot battery problems where the battery doesn't seem to last very long can be due to applications keeping the phone running in unattended mode, so while the phone looks off the processor is still on allowing applications to run, this very quickly drains the battery.
You need to find the application causing the problem then get in touch with the author.
Regards
Phil
Thanks for that, Phil. Understanding is the first step to sorting a problem out. I wasn't aware there was an "inbetween" state.

Weird problem with the WIFI connection

I keep losing the WIFI connection after I stop using the phone. If I close the screen of the phone and I came back after a couple of minutes, I see I am not connected anymore to the network.
Sometimes, the phones reconnects after a couple of seconds and sometimes not even after 10 minutes; it's only saying "connecting".
This an odd behaviour, because the previous phones that I've had didn't display this behaviour, of disconecting when I closed the screen.
It's even odder because I flashed a couple of ROMs and the problem doesn't go away.
Any solutions?
P.S. I hope you undertand what've said.
The WiFi automatically turns off when the screen turns off.
Just go the WiFi settings, press the menu button and go in "advanced".
Then change "Wifi Sleep Policy".
But I don't know why it stays on "Connecting". This only happens to me when the signal is bad or the network makes you use a proxy like with WiFi hotspots.
Sent from my Optimus 2X using xda app-developers app
Hahahaha
I didn't have this problem at the previous phones becaue that option was always to not turn off the wifi when phone goes to sleep.
Thank you Chris.

[Q] Wifi/3G not connected whilst phone is in 'sleep'

Okay. I noticed today that when pressed the power button to wake my phone from sleep the wifi or 3g (depending on where i was and what I was connected to, ie home or away) icon was not showing and thus indicating that it wasn't connected. Hmm, I thought it was odd, maybe it was a display error. But I then noticed that my emails and gmails all came through a few seconds after I unlocked the phone (and the connection icon appeared) and that they had all been sent whilst the phone was asleep. So, it seems to me that the phone is disconnecting from any data source when it goes into sleep mode. Now, I am right in thinking that the whole point of push notifications or setting your email to sync every 5 minutes is that the phone will remain connected even whilst asleep, and then wake up (briefly even) when it picks up an email?
I had no power saver on, no smart sync, wifi set to never sleep. Is this normal? It's pretty important that I get my emails as and when they sent to me. Any advice would be great. I am wondering if it's a bug, and whether I need to take to the phone back to exchange for another one?
Info: not rooted, stock rom software no. 1.28.61.7, kernal 3.4.10-gddcfb8c [email protected] #1 SMP PREEMPT, carrier EE (UK).
Cheers
you're sure power saver in the top menu wasn't on? because that's what it does, turns off wifi and data when the screen is off for an expended period.
maybe cycle it on and off a couple of times and see if the problem persists...
Sent from my HTC One using xda premium
No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...
Check under power, setting that sleep mode is off. That on by default on mine. It turns data off after extended screen of time and doesn't require the power save to be activated.
Sent from my HTC One
Guich said:
No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...
Click to expand...
Click to collapse
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...
It seems to be a Wifi switching itself off problem...
padsmcnulty said:
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...
Click to expand...
Click to collapse
So, a quick update in case anyone else is having this problem.
I reset the phone to see if it would make a difference and it kind of has. Now I have noticed that if I am using mobile data it's fine. Things are pushed, notifications come through. But if I use Wifi it's a different matter.
it seems that with Wifi on and connected then it works for around 15 minutes when the phone is sleeping (I have done a few tests). After this it seems to shut wifi down and hence no notifications. So it would seem to me that although Power Saving is set to OFF, and Sleep mode (ie no data in sleep) is set to OFF, the phone is still disconnecting from WIfi regardless of the settings. Which is a bit frustrating as I don't want to be connected to the mobile network all the time, especially at home, but still want to know if I receive emails.
Anyone else experienced this Wifi switching itself off issue (and then switching itself on as soon as you manually wake the phone?)? I have to decide whether to return the phone for a replacement or not. If this is a wide ranging issue it might not be worth it - though I'd have thought a simply thing, like keeping wifi on at all times wouldn't be hard to make sure it worked.
there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium
bigshape said:
there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}
padsmcnulty said:
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}
Click to expand...
Click to collapse
I have similar problem. Even when I have everything OFF as you suggest, I get disconnected a second after screen goes off. When I turn phone back on, I can see that wifi is on, but all aps are off and wont connect again. I have to turn wifi off and on and applications like skype go again online. I have this problem at home and also at work on corporate network. I have even tried apps that should keep wifi on, but with no change.
Interesting is that after the phone goes to sleep mode, I can see that speed of wifi is changing on phone. The phone actualy stays connected to wifi, but doesn't send or receive data.
The router at home is TP-Link 1043ND with DD-WRT (flashed to last firmware to see if it fixes this problem). I'm not sure what brand and type are corporate APs, but could be some cisco or similar.
Any advice what else I could try?

[Q] Stuck on Flight Mode ON - No Wifi, No Bluetooth, No Cellnetwork

I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.
fvbt said:
I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.
Click to expand...
Click to collapse
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.
Rohitdahiya said:
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.
Click to expand...
Click to collapse
I sure hope that will do it.
*I wish I had my previous phone S2 again... since this one is a donor from my father. Contemplating getting the Nexus, but than again, I hear there's a 2nd revision lol.. oh the dilemna
Oh great, now the cat destroyed the power button flex ribbon...Just great..

Freezing and Loss of cellular network signal

Hello.
SM-9500, 128GB, Snapdragon.
Three bugs:
1. Whatsapp Web constantly loses the phone. It helps if I go to the app on your phone. At the same time, the Internet is always available, with Telegram there is no problem in this regard. On Wi-Fi everything ok.
2. Communication (cellular network signal) is lost periodically. The phone shows the full scale of reception of the cellular network, the display is unlocked, but at the same time it is impossible to get call. After a while, sms come up about missed calls. Even Sim has changed - does not help.
3. The saddest thing. The phone freezing periodically. Once or twice a week. The first two times were at night, when standing on the charge. Once on the display, the Olways On Display picture was displayed (but did not move as in normal mode) and the charging indicator was on.
The second time the display was completely turned off, but the notification light was flashing.
For the third time, both the screen and the indicator were turned off and the phone was not on charge.
In all three cases, the phone did not react to any buttons, only the power + vol download buttons helped (it's strange that it's not just the power button).
Did anyone have something similar?
I do not want to do the reset and even more to carry in the service (it's not clear how to repeat last bug).
P.S. Sorry for my English.
My wife's Note 8 periodically loses LTE signal, and sticks to 3G. USA T Mobile version.
Sent from my SM-N950U using Tapatalk
I understood the problem - it's switching the phone to 4G + mode.
when the phone is in standby mode, it is switched to 4G.
At the same time, it is impossible to receive a call or SMS, whatsapp does not work.
If I turn on the screen and open, for example, the browser, then the switch back to 4G + and the problem disappears (whatsapp works, calls and sms arrive).
This is confirmed by the fact that if I turn on the network mode only 3G / 2G, then there is no problem.
How can I turn off the transition to 4G + / 4G?
Or maybe I can somehow get the phone to correctly switch between 4G and 4G +?

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