Hi Guys
The SD card slot on my Nook Color broke (card won't stay inserted and just pops back out). I am currently running Phiremod, but now need to return the device to B&N and want to get the stock OS on there.
There are obviously a lot of posts out there about restoring it to the stock software, but is it possible to do this without a functioning SD card slot? If not, has anyone tried returning a NC that is running a non-stock OS?
Thanks
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Edit: oh yeah, there were no issues with the return. I did call and make sure they knew what the problem was, which was obviously a hardware issue, but since it was completely wiped, this method should work for anyone and any reason, functioning sdcard slot or no.
mateorod said:
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Click to expand...
Click to collapse
Thanks. Will try that tonight.
This worked well. Thanks for the instructions.
Small edit to the instructions above would be that you only have to hold down the '+' volume button when doing the three finger reset -- not both volume buttons. Also, on my version of Phiremod, there was no CM logo, so I just started the three finger reset after the "read forever" logo disappeared.
It actually took me two attempts at stringing together 8 in a row to get it to work. When it finally worked, I can't be sure that it was actually the 8th time, but just keep at it.
You guys keep surprising me every day, for real.
From running CM7, left it in the car where temp. was around 7 degrees, suddenly it returns to stock, and now running a custom ROM, just do a 8-time reboots and it's back to stock? Without reflashing stock ROM first? How that possible?
I had to return mine for the same reason and simply held the card in with my finger while wiping and restoring. Was somewhat painful and tiring but it worked. Just another reason for people not to frequently swap cards on this device.
Oh man, i tried that. I tell you what, I spent forever trying that method. For real, it made me want to smash the thing and never look back. I have some big hands, and the card kept slipping on me halfway through. It took me a while to find this method and i couldn't believe this wasn't option one instead of somewhat unknown.
That person who literally froze their nook back to stock- now that was just wild.
votinh said:
You guys keep surprising me every day, for real.
From running CM7, left it in the car where temp. was around 7 degrees, suddenly it returns to stock, and now running a custom ROM, just do a 8-time reboots and it's back to stock? Without reflashing stock ROM first? How that possible?
Click to expand...
Click to collapse
As far as I'm concerned that *is* the stock ROM. Literally, the Read Only Memory that it comes out of the factory with. Nothing short of an EMP can remove it. Mine falls back to version 1.0.0 after an 8+1.
MISRy said:
As far as I'm concerned that *is* the stock ROM. Literally, the Read Only Memory that it comes out of the factory with. Nothing short of an EMP can remove it. Mine falls back to version 1.0.0 after an 8+1.
Click to expand...
Click to collapse
Until that day, I am always under the impression of flashing custom ROM means OVERWRITES the stock ROM, no? If what's you said is true, then flashing custom ROM was just placing it ON TOP of the stock one.
Yeah, you literally can't lose the factory ROM. Its a beautiful thing. Having the sdcard as the primary boot makes the nook an ideal hacking tablet. I have torn through and messed with just about every system file and database I could think of, because it was all risk free.
I know that the tech moves fast, and people have their new darlings, the luster wears off and all that, but the nook is probably my favorite gadget I've ever bought. Unkillable.
LOL , after using NC for almost a year, I still find something to love the NC even more
It is awesome.
still trying
Am I doing this wrong?
Do I try the three finger wipe when the cyanogen(mod) symbol comes up or when the cyanogen(mod) 7 animated logo starts? All I wanted is access to Android apps( being from Canada).
Tried more than 8 times at the first symbol, but it comes up but the text ....Booting into recovery... Am I too quick on the trigger? Please excuse the old fart with big fingers. Thanks for any replies.
squarehdca said:
Am I doing this wrong?
Do I try the three finger wipe when the cyanogen(mod) symbol comes up or when the cyanogen(mod) 7 animated logo starts? All I wanted is access to Android apps( being from Canada).
Tried more than 8 times at the first symbol, but it comes up but the text ....Booting into recovery... Am I too quick on the trigger? Please excuse the old fart with big fingers. Thanks for any replies.
Click to expand...
Click to collapse
Start with the Nook completely powered off.
Press and hold the Pwr. button, the Vol. + button, and the n button until you see the screen flash.
Release all buttons for 1 sec then press and hold only the Pwr. button until the Nook powers down. (Backlight off) This works best in dim lighting.
Do it again.
Do it 8 times in a row and the next time it will install the image stored internally and you will be back to what it came out of the box with.
If you goof up the timing and it starts to boot up you will have to power it down again and start over at count one.
I have done this several timems on 2 different Nooks and it always works.
Oh and stop with the old fart stuff. I'm 60.
This was extremely helpful when for some reason it wasn't letting me restore the device in the first place. I really should've known about this but I appreciate it greatly and it is pretty great that it works so easily.
Harrybub said:
Start with the Nook completely powered off.
Press and hold the Pwr. button, the Vol. + button, and the n button until you see the screen flash.
Release all buttons for 1 sec then press and hold only the Pwr. button until the Nook powers down. (Backlight off) This works best in dim lighting.
Do it again.
Do it 8 times in a row and the next time it will install the image stored internally and you will be back to what it came out of the box with.
If you goof up the timing and it starts to boot up you will have to power it down again and start over at count one.
I have done this several timems on 2 different Nooks and it always works.
Oh and stop with the old fart stuff. I'm 60.
Click to expand...
Click to collapse
So what your saying is that I can restore my NC back to stock even if I've installed CM7 directly to the emmc, using the 3 fingered "salute" boot? I think I did something like this months ago, but my NC has been on the full android for so long now, I want to return it to B&N stock seeing as I have an android phone now...and maybe start over again.
Sent from my R800x using XDA
brsingr said:
So what your saying is that I can restore my NC back to stock even if I've installed CM7 directly to the emmc, using the 3 fingered "salute" boot? I think I did something like this months ago, but my NC has been on the full android for so long now, I want to return it to B&N stock seeing as I have an android phone now...and maybe start over again.
Sent from my R800x using XDA
Click to expand...
Click to collapse
I've never tried it in that exact situation but I think the answer is yes...
i tried this and after the 3rd attempt, the Rom manager menu appears and now i am on a rom menu loop, I hit reboot, the cyanogen logo appears and then the ROM manager menu!
not good!
I boot using sd card that was formatted with CM7.2 and works fine.
help please!
thanks!
Lakland said:
i tried this and after the 3rd attempt, the Rom manager menu appears and now i am on a rom menu loop, I hit reboot, the cyanogen logo appears and then the ROM manager menu!
not good!
I boot using sd card that was formatted with CM7.2 and works fine.
help please!
thanks!
Click to expand...
Click to collapse
I think you mean the Clockworkmod menu, not ROM Manager. If you are in a recovery bootloop, which it sounds like you are, go to my tips thread linked in my signature and look at item A8. Follow what it says and it may get out of it.
mateorod said:
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Edit: oh yeah, there were no issues with the return. I did call and make sure they knew what the problem was, which was obviously a hardware issue, but since it was completely wiped, this method should work for anyone and any reason, functioning sdcard slot or no.
Click to expand...
Click to collapse
I have been tryin to do this but after the 4th/5th try it boots into recovery. Am i doing something wrong:crying:
Related
Hay i have a rooted G1 with Jf - can't rember what version.
I've been having lots of problems with force closing of various programs but otherwise everything was going fine.
After a few force closes today i decided to restart my phone, turned it off and then back on and stuck it in my pocket.
When i went to check my texts 5 minuets later i took it out and it was just stilling on the 'Android' splash screen - it was moving then freezing for a few seconds then moving (i don't know if that's normal but it wouldnt surprise me).
I took the battery out and restated again and exactly the same thing - it would not boot.
I did a quick search on the problem and remembered how to boot in camera+red mode - which the phone did fine. I then read that pushing green+menu+red would fix it.
I did this and the phone booted, but it lost all my home screen icons and was laid out like when the phone was bought. i then cheked an app or two and they are all still there and seem to have retained their data.
However other strange things are happening - the home button dosnt work, nether does the green, when i hold the red button i only get the 'power off' option not 'power off, silent and airplane' as i used to.
They are the problems i have found so far but there may be more. Basically i want to know what pushing green, menu, red actually does and i want to know what the hell is going on - im totally lost.
Please help
P.S. i did a test on the consol and it seems i still have root assess - just encase that relative
Go to recovery, wipe and reflash. It will solve all your issues.
I can't actually remember how to do that - can you explain more or link me?
and will it have any effect on my apps or settings?
Zippokovich said:
I can't actually remember how to do that - can you explain more or link me?
and will it have any effect on my apps or settings?
Click to expand...
Click to collapse
You're going to need to go into recovery; press the home screen button, then the red (energize, end call, whatever) button. Hold both down until you get into recovery, which will be the text menu with all the selections available in green. Then scroll down to "wipe data/ factory reset" and do that- this simply wipes the phones internal memory. Then load the rom you are using, which I assume is already on the root of your sd card. If not, connect the phone, mount the card, and put the rom there before you get started with the above steps- chris
Looking into getting one of these - has anyone tried to unroot just in case they need to return it?
I just did a little bit ago and it's clean as can be. I needed to just go through the simple opening registration and it's good to go. I'm reloading a bunch of books now and will re-root it a little later.
I did this because I'm having issues with my shelves. I can't edit them. I wanted to do a hard reset to see if that fixes the issue. This was a problem since before I rooted it in the first place. The only thing I can think of to fix the problem was hard reset. I'm happy to say that my nook is as clean as it was the day I bought it.
Can you post the steps you went through to factory reset the Nook?
I'm happy to say that I not only unrooted it, but I just rooted it again and it works perfectly. My shelves problem was fixed due to the hard reset and now I can load programs again.
To do a hard reset, hold down the power button, +Volume button and the Home Nook button at the same time until your machine powers down. Turn your machine back on and it should give you a choice to reset your nook. Power button will cancel it and the nook home button at the bottom will continue with the reset. Confirm it and it will take a couple minutes and your machine will be back to square one.
mad5427 said:
I'm happy to say that I not only unrooted it, but I just rooted it again and it works perfectly. My shelves problem was fixed due to the hard reset and now I can load programs again.
To do a hard reset, hold down the power button, +Volume button and the Home Nook button at the same time until your machine powers down. Turn your machine back on and it should give you a choice to reset your nook. Power button will cancel it and the nook home button at the bottom will continue with the reset. Confirm it and it will take a couple minutes and your machine will be back to square one.
Click to expand...
Click to collapse
I thought that doing this doesn't fully remove root? It's a little more complicated to un-root it entirely.
Sirchuk said:
I thought that doing this doesn't fully remove root? It's a little more complicated to un-root it entirely.
Click to expand...
Click to collapse
A full system restore removes the root. There were no permanent S-OFF or H-OFF mentioned in rooting the device.
I was under the under the assumption that the root effected none of the base files and a hard reset wiped everything not originally there out.
Mine was completely back to square one with no traces of the root. I had no ability to install anything through the normal terminal commands.
mad5427 said:
I'm happy to say that I not only unrooted it, but I just rooted it again and it works perfectly. My shelves problem was fixed due to the hard reset and now I can load programs again.
To do a hard reset, hold down the power button, +Volume button and the Home Nook button at the same time until your machine powers down. Turn your machine back on and it should give you a choice to reset your nook. Power button will cancel it and the nook home button at the bottom will continue with the reset. Confirm it and it will take a couple minutes and your machine will be back to square one.
Click to expand...
Click to collapse
Thanks for this, posted elsewhere for reference, gave you full credit
This post says that a factory reset won't undo everything:
clockworx said:
The procedure he is talking about, the factory reset, unfortunately does not overwrite everything. pokey was going into some details about it in the Recovery Thread under Development. There is a way to trigger a "real" restore, but it's not easily accesible.
Also, I've never had a customer service rep check for root when I've returned electronics.
Click to expand...
Click to collapse
But you're saying that it in fact will undo everything and restore completely to factory settings? Not that it really matters, since I doubt they'll check as clockworx said.
It would be interesting to have someone do a factory reset, and then see if adb works w/out the SD card rooting ... any volunteers.
If someone decides to do the reset described above, perhaps they could do the favor of attempting adb access to see if the root files have really been overwritten. I thought that Pokey was mentioning something else when he did a factory reset as described above.
It's always nice to know there is a safety net in case something goes terribly wrong. I was so close to returning my nook. I had it packaged up and ready to go the when the nook finally got root.
When attempting the reset in order to factory reset my device, I am not given the choice after the power down to reset. Is there something I am doing wrong?
Just reset my device and here are the things I have noticed...
1) The reset does not overwrite all the files. My volume buttons are still mapped to back and menu.
2) ADB access is gone. I tried to connect to adb and it would not allow it.
So apparently the important files are being overwritten but some of the settings files are not.
I wasn't able to reset my NC until I uninstalled SoftKeys. I'm assuming it had something to do with mapping the hardware home key. I may have been able to unmap it, but uninstalling worked fine.
I just did this. I kept root but still had to nooter. Weird right?
I had renamed the keyboard to LatinIME.bak in favor of the Droid X keyboard. After the reset, I had NO keyboard at all and couldn't do the B&N signin. I fixed this by
adb shell
mount -o rw,remount -t ext2 /dev/block/mmcblk0p5 /system
cd /system/app
mv LatinIME.bak LatinIME.apk
The .bak was still there luckily. I didn't need to reboot or anything, the keyboard popped right up.
Unroot is Easy
First do the hard reset as described above - this only clears Data.
Then, you must hold the power button down while the Nook is booting. That is,
1. turn the Nook completely off
2. turn it on and immediately on seeing the first message "the future of reading" press and hold the power button until it turns off again
3. repeat this 7 more times for a total of 8
4. on the 9th time, let the Nook completely reboot without holding the power button - you will see a message saying "installing a software update..." and after this everything will be back to factory new (the system will be totally restored)
BN has implemented a counter so that after 8 unsuccessful reboots, the system is restored
docfreed said:
First do the hard reset as described above - this only clears Data.
Then, you must hold the power button down while the Nook is booting. That is,
1. turn the Nook completely off
2. turn it on and immediately on seeing the first message "the future of reading" press and hold the power button until it turns off again
3. repeat this 7 more times for a total of 8
4. on the 9th time, let the Nook completely reboot without holding the power button - you will see a message saying "installing a software update..." and after this everything will be back to factory new (the system will be totally restored)
BN has implemented a counter so that after 8 unsuccessful reboots, the system is restored
Click to expand...
Click to collapse
This worked exactly as you said, thanks for the tip.
docfreed said:
First do the hard reset as described above - this only clears Data.
Then, you must hold the power button down while the Nook is booting. That is,
1. turn the Nook completely off
2. turn it on and immediately on seeing the first message "the future of reading" press and hold the power button until it turns off again
3. repeat this 7 more times for a total of 8
4. on the 9th time, let the Nook completely reboot without holding the power button - you will see a message saying "installing a software update..." and after this everything will be back to factory new (the system will be totally restored)
BN has implemented a counter so that after 8 unsuccessful reboots, the system is restored
Click to expand...
Click to collapse
OK, did this and I'm stuck in an initialization loop. Just keeps running that process over and over. Getting kinda worried here...
My nook just auto updated and came up....dirty. It wouldn't finish a restart, but after the hard reset came right back up. Thanks for the help!!!
what was the outcome?
rogerperk said:
OK, did this and I'm stuck in an initialization loop. Just keeps running that process over and over. Getting kinda worried here...
Click to expand...
Click to collapse
I have the same problem right now as i type and worried too...any luck or have you figured out what to do?
thanks
Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
tchabalie said:
Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
Click to expand...
Click to collapse
Did you install Clockwork on it, or just rooted?
If you only rooted it, try performing a factory reset.
This can be accomplished by holding volume down and power until you see the screen change to "Clear data and factory reset?".
Press power to confirm.
You will lose your data, but your phone should return to normal.
Just rooted, no clockwork. I will give it a try! thanks!
Tried your suggestion...just keeps flashing and vibrating. Any other suggestions?
Did you ever see the factory reset screen?
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
tchabalie said:
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
Click to expand...
Click to collapse
make sure you are holding it long enough. You have to continue to hold the power and vol button for sometime before you get the recovery screen.
As rooting will generally not brick a phone (it is the recovery mod that generally bricks), if you cannot get it, take it back tell them you woke up and it was on the charger like this. They should exchange it with out issue. (Do not mention that you rooted the phone)
It sounds to me like your phone is defective, it happens.
Another option is here: http://forum.xda-developers.com/showthread.php?t=1120062 .
I can walk you through it on IRC tonight if you're on around 12PM Pacific Time...
If not, there are guides for using LGNPST on the internet.
Good luck!
Thanks! Held the buttons down for a full 3 minutes and nothing. Is that long enough? Read through the other info you posted and boy does that look scary! LOL! I will try tomorrow when I have more time. Or maybe I should just return it since I have only had it for 12 days
try pulling the battery and holding the power key for about 30 seconds. my original droid use to do this from time to time and it always worked for me.
Thanks. Tried but it did not work. Ended up just returning it and getting a new one. Now I can start over! LOL Just came from the Samsung Fascinate and was pretty proficient in flashing roms and kernels. But I have to admit that I am a little confused with the process on the Revolution.
Not sure boot problem is related to root
I've had repeated problems with not being able to boot my Revolution. This has happened consistently no matter which ROM I've used. I've factory reset and tried Decrap and Revolt both. I can reboot my phone fine, but if I ever turn it off overnight, I go back to a blank screen in the morning.
It seems a number of non-root users have this problem.
https://www.youtube.com/watch?v=IOGM__SQB6Y
I'm not sure if having a low battery contributes to the problem, but I do know that Clockwork works better with a full battery.
This morning is the first time, however, that I have this exact problem. For a few times this morning I was able to get to clockwork and restore different ROMs, but always to the same blank loop during boot. Now not even able to get to Clockwork or Factory Reset. I'm headed in to Verizon to try for a replacement. I'll let you know if they make any noises about rooting.
Getting back into Clockwork
Update: I ended up getting back to Clockwork. Can't say exactly what did it, but what seemed to work was:
1. Charging the battery fully overnight
2. Removing the battery and holding the power button down for 30 seconds
3. Leaving the battery out for some time, about an hour I guess
4. With the battery still removed, plugging the phone in and allowing the bottom lights to flash about 10 times
5. Replacing the battery, holding down the power button and volume down.
After a full day of not being able to get into Clockwork, I was able to get in and do a factory reset.
Returning Rooted Phone to Verizon
FYI, I returned a rooted, stuck in boot loop phone to Verizon yesterday. In the store they arranged the return and did not ask about or look for rooting in any way.
They did try a factory reset, which was not working in any case, so no signs of Clockwork.
Same problem, different results.
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
timus5 said:
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
Click to expand...
Click to collapse
Please don't necro threads....
I have HTC One Developer's Edition.
A couple of months ago I decided I could not wait for HTC to release 4.3. and install Android Revolution.
I made a recovery on Sept 11 (should have known ...), installed the thing and got myself a smoothly functioning custom ROM.
After hearing HTC has released KitKat for the Developer's Edition, I decided to go back to 4.3 so I can install the KitKat update.
I was being stupid and did not read instructions or anything else. Instead I simply went to the bootloader -> recovery -> restore
Then I restored the System and Boot image which went just fine.
Right after that SuperUser said that my phone is not rooted and asked whether I want to root it, I swiped the screen to confirm.
Unfortunately at the first boot the phone hung at the start screen, the one with white background, htc logo, the big "one" word and beats audio in the bottom.
I tried turning off the phone and it wouldnt do it.
So right now I am writing this in a depressed mood, waiting for the battery in the phone to run out all the hwile hoping real bad that I haven't just bricked this freakin 650 dollar thing.
What should I do to get things back to normal ?
Press and hold the power button. Your phone WILL turn off. Then bootloader > recovery > factory reset. Should be good.
Thanks for your suggestion.
The power button did -not- work I did repeatedly try holding it down for 15-20 seconds but it wouldnt turn off. Which is why I posed my problem here.
However the factory wipe did indeed work. It'd take a lot of time and effort to recover all the contents with my 150 kbyte/s internet but at least I know my baby (*strokes the back of the phone*) will be just fine.
maladore said:
Thanks for your suggestion.
The power button did -not- work I did repeatedly try holding it down for 15-20 seconds but it wouldnt turn off. Which is why I posed my problem here.
However the factory wipe did indeed work. It'd take a lot of time and effort to recover all the contents with my 150 kbyte/s internet but at least I know my baby (*strokes the back of the phone*) will be just fine.
Click to expand...
Click to collapse
for future use if it wont reboot with holding the power button next time try it while holding the phone under a bright light. i know it sounds stupid but it works
Hi all,
Putting up this post because I am at my wits end! I have had my Galaxy Tab S2 now for about a month. Just recently I would be using it and it would seem to start lagging a bit, and then without warning it would basically either power cycle, or just freeze and power off. Upon restarting, everything would go as per normal, and then after a few minutes it would happen again.
Went through the process of backing everything up so I could factory reset. This was a strange experience. The files would begin transferring to the backup media, and then the process would freeze, and the power cycle happen again. What made it strange was that if I kept touching the screen, the transfer would continue. Leave it to its own devices and it would freeze and power down or power cycle. Anyways, managed to get what I could off it. On to a factory reset.
Ensuring it was off, I pressed the power and volume up buttons, ending up with a screen with the android robot. Then it shows a screen with the android robot on its side and an exclamation mark above it. Finally to the recovery screen. Here things got a bit hinky too. I would use the volume up/down keys to move through the options available, and then found that the up/down buttons became unresponsive. Frustrated I touched the screen a couple of times and what do you know, the selected choice would move according to what volume button pressed. OK that's weird, and what do you know, after a while it reboots irregardless of choice.
Finally managed to get it to factory reset, wipe everything and on start launch into the setup procedure. "Yay" thought I, "Nay" thought the tablet. Now i'm stuck with a tablet that gets about halfway through the process, freezes, then reboots or powers off. Thing is, it ALWAYS seems to happen at a point in which keyboard interaction is required. I get about halfway through typing my name and snap.
So yeah I have no idea. I'm thinking it could have something to do with battery, however, this all still occurs even if it is plugged into a source. So before I go about trying to work out how to get the back off, I thought I would ask for some advice here!
Seriously, any suggestions would be greatly appreciated!
Cheers,
Chyr0n
Get a new one.
Sent from my SM-T710 using Tapatalk
Yeah, it's new and is not rooted. Why not going thru warranty and get a new one?
Sent from my SM-T810 using Tapatalk