Factory Reset issues - Galaxy Tab S2 Q&A, Help & Troubleshooting

Hi all,
Putting up this post because I am at my wits end! I have had my Galaxy Tab S2 now for about a month. Just recently I would be using it and it would seem to start lagging a bit, and then without warning it would basically either power cycle, or just freeze and power off. Upon restarting, everything would go as per normal, and then after a few minutes it would happen again.
Went through the process of backing everything up so I could factory reset. This was a strange experience. The files would begin transferring to the backup media, and then the process would freeze, and the power cycle happen again. What made it strange was that if I kept touching the screen, the transfer would continue. Leave it to its own devices and it would freeze and power down or power cycle. Anyways, managed to get what I could off it. On to a factory reset.
Ensuring it was off, I pressed the power and volume up buttons, ending up with a screen with the android robot. Then it shows a screen with the android robot on its side and an exclamation mark above it. Finally to the recovery screen. Here things got a bit hinky too. I would use the volume up/down keys to move through the options available, and then found that the up/down buttons became unresponsive. Frustrated I touched the screen a couple of times and what do you know, the selected choice would move according to what volume button pressed. OK that's weird, and what do you know, after a while it reboots irregardless of choice.
Finally managed to get it to factory reset, wipe everything and on start launch into the setup procedure. "Yay" thought I, "Nay" thought the tablet. Now i'm stuck with a tablet that gets about halfway through the process, freezes, then reboots or powers off. Thing is, it ALWAYS seems to happen at a point in which keyboard interaction is required. I get about halfway through typing my name and snap.
So yeah I have no idea. I'm thinking it could have something to do with battery, however, this all still occurs even if it is plugged into a source. So before I go about trying to work out how to get the back off, I thought I would ask for some advice here!
Seriously, any suggestions would be greatly appreciated!
Cheers,
Chyr0n

Get a new one.
Sent from my SM-T710 using Tapatalk

Yeah, it's new and is not rooted. Why not going thru warranty and get a new one?
Sent from my SM-T810 using Tapatalk

Related

[Q] HELP!! Stuck in LG boot logo!!!

Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
tchabalie said:
Please help! My rooted LG Revolution won't turn on. When I unplugged it from the charger this morning I powered it off. when I went to power it back up all it does is flash the LG logo and do a little vibrate like it is force closing! I have 2 days left before I can no longer return it. I did several battery pulls also with no luck. thanks in advance!
Click to expand...
Click to collapse
Did you install Clockwork on it, or just rooted?
If you only rooted it, try performing a factory reset.
This can be accomplished by holding volume down and power until you see the screen change to "Clear data and factory reset?".
Press power to confirm.
You will lose your data, but your phone should return to normal.
Just rooted, no clockwork. I will give it a try! thanks!
Tried your suggestion...just keeps flashing and vibrating. Any other suggestions?
Did you ever see the factory reset screen?
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
tchabalie said:
No I didn't. just the LG logo flashing and the force close vibrate. the only way I can get it to stop is to take the battery out and put it back in. Then when I hold the voume down and the power button it just starts doing it all over again.
Click to expand...
Click to collapse
make sure you are holding it long enough. You have to continue to hold the power and vol button for sometime before you get the recovery screen.
As rooting will generally not brick a phone (it is the recovery mod that generally bricks), if you cannot get it, take it back tell them you woke up and it was on the charger like this. They should exchange it with out issue. (Do not mention that you rooted the phone)
It sounds to me like your phone is defective, it happens.
Another option is here: http://forum.xda-developers.com/showthread.php?t=1120062 .
I can walk you through it on IRC tonight if you're on around 12PM Pacific Time...
If not, there are guides for using LGNPST on the internet.
Good luck!
Thanks! Held the buttons down for a full 3 minutes and nothing. Is that long enough? Read through the other info you posted and boy does that look scary! LOL! I will try tomorrow when I have more time. Or maybe I should just return it since I have only had it for 12 days
try pulling the battery and holding the power key for about 30 seconds. my original droid use to do this from time to time and it always worked for me.
Thanks. Tried but it did not work. Ended up just returning it and getting a new one. Now I can start over! LOL Just came from the Samsung Fascinate and was pretty proficient in flashing roms and kernels. But I have to admit that I am a little confused with the process on the Revolution.
Not sure boot problem is related to root
I've had repeated problems with not being able to boot my Revolution. This has happened consistently no matter which ROM I've used. I've factory reset and tried Decrap and Revolt both. I can reboot my phone fine, but if I ever turn it off overnight, I go back to a blank screen in the morning.
It seems a number of non-root users have this problem.
https://www.youtube.com/watch?v=IOGM__SQB6Y
I'm not sure if having a low battery contributes to the problem, but I do know that Clockwork works better with a full battery.
This morning is the first time, however, that I have this exact problem. For a few times this morning I was able to get to clockwork and restore different ROMs, but always to the same blank loop during boot. Now not even able to get to Clockwork or Factory Reset. I'm headed in to Verizon to try for a replacement. I'll let you know if they make any noises about rooting.
Getting back into Clockwork
Update: I ended up getting back to Clockwork. Can't say exactly what did it, but what seemed to work was:
1. Charging the battery fully overnight
2. Removing the battery and holding the power button down for 30 seconds
3. Leaving the battery out for some time, about an hour I guess
4. With the battery still removed, plugging the phone in and allowing the bottom lights to flash about 10 times
5. Replacing the battery, holding down the power button and volume down.
After a full day of not being able to get into Clockwork, I was able to get in and do a factory reset.
Returning Rooted Phone to Verizon
FYI, I returned a rooted, stuck in boot loop phone to Verizon yesterday. In the store they arranged the return and did not ask about or look for rooting in any way.
They did try a factory reset, which was not working in any case, so no signs of Clockwork.
Same problem, different results.
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
timus5 said:
I have a ROOTED LG Revo, but the first one I owned had the same problem. That one was NOT rooted, so must just be an LG thing. First phone had stock android 2.2, and this one has STOCK 2.3.4 ( after OTA ), and is just rooted with simple memory management and font tools. I WAS able to Hard Factory Reset, but the same problem still existed after reset. ADB cannot even recognize the handset. Boots with animation, stops halfway through, reboots into blank screen and freezes. RETARDED!!! This will be the second handset being sent back in as little as a month. I bought the REVO the DAY it came out, and loved it. But now I don't. No love left. I'm getting the Droid Razr!
Click to expand...
Click to collapse
Please don't necro threads....

Revert to Stock OS without SD Card

Hi Guys
The SD card slot on my Nook Color broke (card won't stay inserted and just pops back out). I am currently running Phiremod, but now need to return the device to B&N and want to get the stock OS on there.
There are obviously a lot of posts out there about restoring it to the stock software, but is it possible to do this without a functioning SD card slot? If not, has anyone tried returning a NC that is running a non-stock OS?
Thanks
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Edit: oh yeah, there were no issues with the return. I did call and make sure they knew what the problem was, which was obviously a hardware issue, but since it was completely wiped, this method should work for anyone and any reason, functioning sdcard slot or no.
mateorod said:
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Click to expand...
Click to collapse
Thanks. Will try that tonight.
This worked well. Thanks for the instructions.
Small edit to the instructions above would be that you only have to hold down the '+' volume button when doing the three finger reset -- not both volume buttons. Also, on my version of Phiremod, there was no CM logo, so I just started the three finger reset after the "read forever" logo disappeared.
It actually took me two attempts at stringing together 8 in a row to get it to work. When it finally worked, I can't be sure that it was actually the 8th time, but just keep at it.
You guys keep surprising me every day, for real.
From running CM7, left it in the car where temp. was around 7 degrees, suddenly it returns to stock, and now running a custom ROM, just do a 8-time reboots and it's back to stock? Without reflashing stock ROM first? How that possible?
I had to return mine for the same reason and simply held the card in with my finger while wiping and restoring. Was somewhat painful and tiring but it worked. Just another reason for people not to frequently swap cards on this device.
Oh man, i tried that. I tell you what, I spent forever trying that method. For real, it made me want to smash the thing and never look back. I have some big hands, and the card kept slipping on me halfway through. It took me a while to find this method and i couldn't believe this wasn't option one instead of somewhat unknown.
That person who literally froze their nook back to stock- now that was just wild.
votinh said:
You guys keep surprising me every day, for real.
From running CM7, left it in the car where temp. was around 7 degrees, suddenly it returns to stock, and now running a custom ROM, just do a 8-time reboots and it's back to stock? Without reflashing stock ROM first? How that possible?
Click to expand...
Click to collapse
As far as I'm concerned that *is* the stock ROM. Literally, the Read Only Memory that it comes out of the factory with. Nothing short of an EMP can remove it. Mine falls back to version 1.0.0 after an 8+1.
MISRy said:
As far as I'm concerned that *is* the stock ROM. Literally, the Read Only Memory that it comes out of the factory with. Nothing short of an EMP can remove it. Mine falls back to version 1.0.0 after an 8+1.
Click to expand...
Click to collapse
Until that day, I am always under the impression of flashing custom ROM means OVERWRITES the stock ROM, no? If what's you said is true, then flashing custom ROM was just placing it ON TOP of the stock one.
Yeah, you literally can't lose the factory ROM. Its a beautiful thing. Having the sdcard as the primary boot makes the nook an ideal hacking tablet. I have torn through and messed with just about every system file and database I could think of, because it was all risk free.
I know that the tech moves fast, and people have their new darlings, the luster wears off and all that, but the nook is probably my favorite gadget I've ever bought. Unkillable.
LOL , after using NC for almost a year, I still find something to love the NC even more
It is awesome.
still trying
Am I doing this wrong?
Do I try the three finger wipe when the cyanogen(mod) symbol comes up or when the cyanogen(mod) 7 animated logo starts? All I wanted is access to Android apps( being from Canada).
Tried more than 8 times at the first symbol, but it comes up but the text ....Booting into recovery... Am I too quick on the trigger? Please excuse the old fart with big fingers. Thanks for any replies.
squarehdca said:
Am I doing this wrong?
Do I try the three finger wipe when the cyanogen(mod) symbol comes up or when the cyanogen(mod) 7 animated logo starts? All I wanted is access to Android apps( being from Canada).
Tried more than 8 times at the first symbol, but it comes up but the text ....Booting into recovery... Am I too quick on the trigger? Please excuse the old fart with big fingers. Thanks for any replies.
Click to expand...
Click to collapse
Start with the Nook completely powered off.
Press and hold the Pwr. button, the Vol. + button, and the n button until you see the screen flash.
Release all buttons for 1 sec then press and hold only the Pwr. button until the Nook powers down. (Backlight off) This works best in dim lighting.
Do it again.
Do it 8 times in a row and the next time it will install the image stored internally and you will be back to what it came out of the box with.
If you goof up the timing and it starts to boot up you will have to power it down again and start over at count one.
I have done this several timems on 2 different Nooks and it always works.
Oh and stop with the old fart stuff. I'm 60.
This was extremely helpful when for some reason it wasn't letting me restore the device in the first place. I really should've known about this but I appreciate it greatly and it is pretty great that it works so easily.
Harrybub said:
Start with the Nook completely powered off.
Press and hold the Pwr. button, the Vol. + button, and the n button until you see the screen flash.
Release all buttons for 1 sec then press and hold only the Pwr. button until the Nook powers down. (Backlight off) This works best in dim lighting.
Do it again.
Do it 8 times in a row and the next time it will install the image stored internally and you will be back to what it came out of the box with.
If you goof up the timing and it starts to boot up you will have to power it down again and start over at count one.
I have done this several timems on 2 different Nooks and it always works.
Oh and stop with the old fart stuff. I'm 60.
Click to expand...
Click to collapse
So what your saying is that I can restore my NC back to stock even if I've installed CM7 directly to the emmc, using the 3 fingered "salute" boot? I think I did something like this months ago, but my NC has been on the full android for so long now, I want to return it to B&N stock seeing as I have an android phone now...and maybe start over again.
Sent from my R800x using XDA
brsingr said:
So what your saying is that I can restore my NC back to stock even if I've installed CM7 directly to the emmc, using the 3 fingered "salute" boot? I think I did something like this months ago, but my NC has been on the full android for so long now, I want to return it to B&N stock seeing as I have an android phone now...and maybe start over again.
Sent from my R800x using XDA
Click to expand...
Click to collapse
I've never tried it in that exact situation but I think the answer is yes...
i tried this and after the 3rd attempt, the Rom manager menu appears and now i am on a rom menu loop, I hit reboot, the cyanogen logo appears and then the ROM manager menu!
not good!
I boot using sd card that was formatted with CM7.2 and works fine.
help please!
thanks!
Lakland said:
i tried this and after the 3rd attempt, the Rom manager menu appears and now i am on a rom menu loop, I hit reboot, the cyanogen logo appears and then the ROM manager menu!
not good!
I boot using sd card that was formatted with CM7.2 and works fine.
help please!
thanks!
Click to expand...
Click to collapse
I think you mean the Clockworkmod menu, not ROM Manager. If you are in a recovery bootloop, which it sounds like you are, go to my tips thread linked in my signature and look at item A8. Follow what it says and it may get out of it.
mateorod said:
I had this same thing happen to me. I did a three fingered hard reboot and then wiped again from within the b&n stock OS.
Power down the nook. When the cyanogwn logo comes up, hold down both volume keys, the n key and the power button at once (hence: three finger wipe). Hold the keys down for about ten seconds until the nook powers down. It will flash and as it is rebooting, repeat the same three fingered press. You will have to repeat this operation sucessfully 8 times in a row. If you don't press the buttons correctly, or in time, the boot animation may load. If so you will have to start the process over.
After the eighth successful hard reboot, the Barnes and noble stock will oad. Complete the b&n registration process, and then go into settings and do a complete wipe/factory reset. You must do both the hard reboot and the internal stock OS factory wipe to have the nook completely reset!
It is that easy.
Edit: oh yeah, there were no issues with the return. I did call and make sure they knew what the problem was, which was obviously a hardware issue, but since it was completely wiped, this method should work for anyone and any reason, functioning sdcard slot or no.
Click to expand...
Click to collapse
I have been tryin to do this but after the 4th/5th try it boots into recovery. Am i doing something wrong:crying:

[Q] Boot Loop Help Please

I have attempted to install Cyanongenmod 10 and Gapps using CWM on my phone and it appeared to have worked correctly. I was in the process of getting my apps setup when the phone restarted and has gone into a persistent boot loop. It has probably rebooted well over 1000 times now.
On most loops it shows the white Samsung logo and then reboots again after about three seconds.
If plug it into USB, it shows the charging battery icon, then the full Samsung Exhibit 4G logo (for a split second) and then reboots.
If I remove the battery and then reinsert it, the phone powers on and goes into a boot loop without me even touching the power button.
I have attempted getting into recovery using both the battery removal + volume up key and using the power button and volume up key methods. Neither work. (Actually it worked once out of about hundred attempts but then immediately rebooted before I could do anything)
I was concerned that it might be a hardware problem with the power button, but I have inspected this closely by opening up the phone as as far as I can tell it is fine.
Any ideas for next steps (including getting a new phone) would be appreciated.
Additional Information
I should add also that I can get into Download mode, but again the phone reboots within seconds before I have any opportunity to do anything
Look here. http://forum.xda-developers.com/showthread.php?p=48658330
Sent from my SGH-T679 using xda app-developers app
Thanks Dvarl.
I had, in fact, seen the thread that you referenced and tried what was suggested. The symptoms certainly sound identical. However, I found that even with the case removed so that no pressure could be applied on the power button, the symptoms persist. So the trick with the tweezers and file is not going to help my situation.
Any other ideas?
ilopata1 said:
Thanks Dvarl.
I had, in fact, seen the thread that you referenced and tried what was suggested. The symptoms certainly sound identical. However, I found that even with the case removed so that no pressure could be applied on the power button, the symptoms persist. So the trick with the tweezers and file is not going to help my situation.
Any other ideas?
Click to expand...
Click to collapse
It definitely seems like the power button. Something is triggering it, even though there is no pressure on it. Otherwise, it would not reboot when you are in recovery, or every three seconds.

My One keep restarting and stuck at HTC screen

Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
mashk said:
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
Click to expand...
Click to collapse
As I mentioned above, I can hardly do anything from that fastboot screen. Up, down and power button is not working as I cannot navigate to recovery or factory reset. Even pushing power button wont do.
When I connect the phone to PC, nothing happen. It is because the phone is out of battery i suppose?
The problem is when I start to charge the phone, it will keep looping. But if I dont, the phone is death and I cant do anything.
I honestly dont know. I suspect you have
Fast boot selected under Settings>power.
You've got to try till you can get into fastboot otherwise send it for repairs.
Sent from my HTC One_M8
evelucife said:
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Click to expand...
Click to collapse
looks like an hardware defect, maybe your power button is stuck?
alray said:
looks like an hardware defect, maybe your power button is stuck?
Click to expand...
Click to collapse
I dont think so man. It seems working normal for me. But thanks anyway
evelucife said:
I dont think so man. It seems working normal for me. But thanks anyway
Click to expand...
Click to collapse
"To restart the phone, keep pushing the power button for (x) second" with x is the count down number.
Click to expand...
Click to collapse
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
alray said:
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
Click to expand...
Click to collapse
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
evelucife said:
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
Click to expand...
Click to collapse
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
alray said:
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
Click to expand...
Click to collapse
Thanks man. I will see if i can do.

Major Note5 problem out of the blue, help!

My GF was making a call with my Note5 and it popped up Process System isn't responding - OK, Wait - neither of which did anything. also it was vibrating every second or so, probably while trying to bring the system process back up and it crashing again.
Holding power didn't seem to turn it off but eventually it restarted to SAMSUNG screen, where it CONTINUES to vibrate every second and never progress.
Holding power does not shut it down.
What the heck do I do now!?
This is a relatively new phone but I bought it from some guy who I can't get back in contact with. It had been working fine for a week, rooted, running Dr Ketan rom.
edit: OK, after about 5 minutes of it vibrating at the SAMSUNG screen I tried holding power AND vol down, this (perhaps coincidentally) then rebooted it and it seemed to come up fine this time. It's a real pain not having a removable battery when something like this happens.

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