Alright, I tried first with the stock rom: different usb cables, kies, installing uninstalling samsung drivers, double twist, on a mac and on windows 7, and nothing works, no matter what I tried, none of that could show me the notification bar asking for what to do with the usb connection. Of course I tried setting the phone on debugging mode and on mass storage, also ask everytime, etc.
Finally I decided to leave the stock rom and move to Cognition froyo, in order to discard a hardware issue. Thanks to Rom manager I could make it without needing the usb at all.
Once in Cognition v2.3b8 I crossed my fingers and looked to the sky (even considering that I'm atheist) and plug in the usb to my computer.... and nothing happens besides the phone charging.
Can I say right now that this is definitely a hardware issue?
Some people here are use to say, "if it's charging, definitely it's a drivers issue", but after moving to a new rom, and trying in three computers (two windows and one mac) it is a drivers issue that I can fix without buying a captivates motherboard?
Please help me out here and I'll buy you a beer, a blue moon one if you like ;P
Have you played with your USB settings; debugging, mounting SD card etc?
dionieins said:
Alright, I tried first with the stock rom: different usb cables, kies, installing uninstalling samsung drivers, double twist, on a mac and on windows 7, and nothing works, no matter what I tried, none of that could show me the notification bar asking for what to do with the usb connection. Of course I tried setting the phone on debugging mode and on mass storage, also ask everytime, etc.
Finally I decided to leave the stock rom and move to Cognition froyo, in order to discard a hardware issue. Thanks to Rom manager I could make it without needing the usb at all.
Once in Cognition v2.3b8 I crossed my fingers and looked to the sky (even considering that I'm atheist) and plug in the usb to my computer.... and nothing happens besides the phone charging.
Can I say right now that this is definitely a hardware issue?
Some people here are use to say, "if it's charging, definitely it's a drivers issue", but after moving to a new rom, and trying in three computers (two windows and one mac) it is a drivers issue that I can fix without buying a captivates motherboard?
Please help me out here and I'll buy you a beer, a blue moon one if you like ;P
Click to expand...
Click to collapse
I'm pretty sure there's a problem with your USB cable if it's not the drivers. Try using a different cable and check.. Should work!
I am having the same issue and I took it to AT&T device warranty center and they found that the USB side on the phone had some water corrosion in it and therefore my warranty is voided. I also went down the path of installing drivers, different OS but this seems to be close. now If some can tell me how to clean this port...awesome
Is the water sensitive patch under the battery still white?
rockosifraldi said:
I am having the same issue and I took it to AT&T device warranty center and they found that the USB side on the phone had some water corrosion in it and therefore my warranty is voided. I also went down the path of installing drivers, different OS but this seems to be close. now If some can tell me how to clean this port...awesome
Click to expand...
Click to collapse
First make sure its not the usb cable. Main power leads in cable usually hold up but smaller wire leads are much more fragile and the only symptom you may get is either wont be recognized and/or usb registers as data connection on the dropdown menu. Ive had a captivate with a corrosion problem but Ive also had a Samsung cable that had broken shorted out data lead but still charged fine.
You can clean port with fingernail emery board cut to shape and stripped on one side of board to proper thickness. Its a five minute mod to a 99 cent board.
rockosifraldi said:
I am having the same issue and I took it to AT&T device warranty center and they found that the USB side on the phone had some water corrosion in it and therefore my warranty is voided. I also went down the path of installing drivers, different OS but this seems to be close. now If some can tell me how to clean this port...awesome
Click to expand...
Click to collapse
I've seen long threads of people who reported the same issue: no actual water damage, but a messed up USB port and their warranties being unjustly denied. Try cleaning the contacts in the phone's microUSB port with a coffee filter dabbed in rubbing alcohol, or scratching at them with a thin wire.
I'm currently having USB port issues with my brand new replacement Captivate (phone sometimes randomly thinks it's plugged in when it isn't, thinks it isn't plugged in when it is), haven't had any luck fixing them yet.
If there's no visual residue on the charging port, they cannot rightfully void your warranty. The captivate has 2 LDI's(Liquid Damage Indicators), one on the battery and one on the phone itself, behind the battery. As long as those two are white, and as long as there isn't a bunch of green crap on the charging port, they will replace it.
I work at AT&T, and we deal with this everrrrrrrrry day. 3 big rules with warranty swaps; LDI's need to be white, charging ports need to be intact and not corroded, and there needs to be no physical damage, any scratches or dings that you can feel with a fingernail are considered physical damage. We help people who terlet their phones get warranty exchanges sometimes, nothing an exacto knife and some raw effort can't fix. AT&T is a weak beast, be assertive and they will bend to your will.
In all honesty though, just make the charging port as clean as you can and call in. Ask for a supervisor, tell them it's a documented defect with a recent wave of Captivates, and you won't hang up until they exchange it for you.
well thanks for the help, now I'm gonna check the white indicators and if the phones usb needs to be clean
dionieins said:
well thanks for the help, now I'm gonna check the white indicators and if the phones usb needs to be clean
Click to expand...
Click to collapse
well I cleaned the phone and still is not working, this is a hardware issue definitely
dionieins said:
well I cleaned the phone and still is not working, this is a hardware issue definitely
Click to expand...
Click to collapse
I had that problem with my brand-new second Captivate out of the box. Not going to deal with warranty and bull**** water damage accusations, this is being returned to the retailer first chance I get.
I've had something weird happen as well. I've had my Captivate plugged into my PC using USB Debugging at least 10 - 15 times today. I also clicked "Mount" so I could transfer files that I have backed up.
Now suddenly it stopped working. I have jumped around using every port on my laptop (all 4). I have noticed it's acted weird before.
But now (without anything plugged in at all) the laptop keeps popping up saying USB Device Not Recognized.....even though I'm not trying to plug anything in.
Should I reinstall the Samsung 32 bit drivers? I did uninstall Kies today because I had no use for it. It was annoying to have Kies open every time I plugged in.
I have a captivate lying around which have the same problem, i/e the USB cable works fine for charging but not for PC connectivity.
Since it is a development phone, I just reverted to using adb wireless widget.
Other than that, after reading this thread, it seems to be a common issue.
I got my phone exchanged (again) and no USB or GPS problems this time. I got a grainier-looking screen though...meh can't complain really, since this is the only Captivate I've owned that doesn't have any major/hardware-related problems.
My USB not working ended up being my laptop (not phone). I had to unplug the power supply....shut down for a few minutes.....reboot and it worked. I had tried reinstalling the drivers but it did nothing.
mikegy2002 said:
First make sure its not the usb cable. Main power leads in cable usually hold up but smaller wire leads are much more fragile and the only symptom you may get is either wont be recognized and/or usb registers as data connection on the dropdown menu. Ive had a captivate with a corrosion problem but Ive also had a Samsung cable that had broken shorted out data lead but still charged fine.
You can clean port with fingernail emery board cut to shape and stripped on one side of board to proper thickness. Its a five minute mod to a 99 cent board.
Click to expand...
Click to collapse
I appreciate the advice use some acetone to remove the green stuff but phone is still being difficult when trying to connect to the pc ...be nice if samsung came up with something so there wouldnt be a possibility that water would get in the port
I've had this problem since i got my phone, and i've had it for months now.
Always thought it was drivers.
My last try was with the new AIO captivate tool box app and the drivers their.
For those of you that got replacements how did you go about this.
just go to the store? Or is there a number to call to do it over the phone?
It's just annoying not being able to transfer pictures and such off my phone, hell it worked with my iPhone. I know you can setup wifi file transfers, but if i'm at a friends house it would be nice just to be able to plugin the phone and transfer files too it.
I fixed this problem selling out the phone. Not joke.
BUT, thing is, that the buyer, couple days after the purchase, told me that he fixed this issue by simply restoring the phone to the stock rom through odin 1 click.
Why I didn't try that easy fix? Simply because I thought that the phone was already in the stock rom :S
Lesson learned: always double check if you're in stock rom or not. (obviously you don't need to do this if your purchased the phone brand new!)
It's really weird, a week ago my phone suddenly freezing while I was out, I took the battery off and put it back but it was stucking on AT&T logo scree. I've tried that for few times nothing changed, put it away and the next day tried for few more times and this time came up (also recovery mode and 3 buttons didn't work too).
Everything was look fine but had a problem it was when I plug the USB cable it's just showing the charge status, means couldn't connect the Phone to PC ,I tried with some other cables and PCs, also put hair dryer if possibly water went in but the problem was from the phone.. also when took the USB off the charging status was keep going. first thing I thought it would be the ROM, I had some other ROM in the memory to I flashed to another ROM, but the problem was still there.
tried many times nothing changed, I was almost wanted to grab a new one, till 2 nights ago after a week while it was charging I suddenly noticed that it can connected, I straight away got backups copied to PC and flashed to Stock, now everything looks fine after few days and it works good.
any suggestion on that? is it could be water inside or something?
My ROM was Cognition 2.3 at that time
hope it's not gonna happens again.
I had the same problem and it was a bad USB port any phones made before December '10 have had a lot of problems. Warranty gave me a replacement without question.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I've gone thru I think 4 different Captivates, this one has been the best so far, no random shutdown, no phantom home key, has 3 button recovery...
However, after several months it quit being recognized by ANY pc I plug it into. Nothing happens, nothing on the phone, nothing on the PC other than starting to charge.
I've gone between Supernova, Apex, etc and so I don't think it's a software thing. Any ideas?
Did u try changing the cable n trying?
Sent from my SAMSUNG-SGH-I897 using XDA App
diablo009 said:
Did u try changing the cable n trying?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Yup, cables work fine with other Captivates and a Fascinate too.
I found my usb connection fix. Might be yours too
pkley said:
I've gone thru I think 4 different Captivates, this one has been the best so far, no random shutdown, no phantom home key, has 3 button recovery...
However, after several months it quit being recognized by ANY pc I plug it into. Nothing happens, nothing on the phone, nothing on the PC other than starting to charge.
I've gone between Supernova, Apex, etc and so I don't think it's a software thing. Any ideas?
Click to expand...
Click to collapse
Ok so check it out. I've owned 4 captivates now and had this issue on two of them. I lost my first one. My second one I took back before my 30 days was up. Third one ran over by my car at the gas station...and now my fourth one was having the same problem. I tried cleaning it with alcohol and a twisted end of a q-tip, which was definitly nasty due to being left open all the time but the cleaning didnt fix my issue. So I decided that i would take a guitar pick and push or bend forward a little, the inside piece of the captivates micro usb. The piece in side that i bent is now almost in the middle of the charger slot. I was careful to insert the usb cord into it and could tell that it was much tighter. Then I noticed that it connected but only made it half way though the driver install. I picked up my captivate and set it on my keyboard so there is a slight pressure for the usb to push together and now my phone connects anytime. Now I know this isnt the proper way to fix your problem but it worked for me and has for two weeks now, every time. Give it a try but use something firm but soft. Nothing metal. Hope this is the fix u need. LMK if it works for anyone else who reads this Oh and I realize you got rid of your Captivate but this is the post I found when I searched! And yeah Cognition 5 v2 for me. I love it!
I gotta start work in a few so I'll expand on this later, but long story short, I'm having the same issue that various users are having with the USB port, where it refuses to charge the phone every now and then as well as connect to the computer.
I'll hopefully send it in should I somehow magically have warranty, but that's not exactly what this topic is here for.
For those of you with this similar issue, have you experienced other issues along with it? Jumping in and out of car mode was one I read up on.
I myself have been experiencing a media scanner service wake lock, as well as another that I can't find the culprit for.
I'll also add that I've tried restoring various nandroid backups, reflashing roms, and nothing is helping. I've been getting the same issue regardless the rom which leads me to believe its caused by the hardware issue.
Any input? This is driving me up the wall.
Rockin' a glorious Galaxy Note.
Yep.. Had the same issue....had to take mine to a service center where yhey replaced the usb also they did a special firmware update which supposadly causes the usb to fail.
Had it back now for 2 months and everything is sweet..
Sent from my GT-N7000 using Tapatalk
Its not a rom issue or kernal its strictly hardware issue. My usb port went bad just the way you have described it and I had apps opening and closing all by itself and beeping charging sound etc. I took a plastic fine (tiny) screw driver and pushed the usb pins inside the usb port with some force. I made sure I applied enough force to not damage the port pins but enough to push the pins (strip) straight inside the port. all my problems went away and my phone has been working wife ever since (2 month+).
make sure the plastic cover you use to protect your phone has enough space in the hole which allows the usb cable to connect freely. Mine was small so I had to cut it open. It made my usb cable contact to bent in a way when I used to push it in the phone to charge. I used a new cable and now I have no problems.
Hi all,
I am having strange problems with my Galaxy Note since yesterday.
Switches to MTP automatically without connecting to PC.
Shows that it is plugged into charger and starts charging, without really plugging it to the charger.
Scans sd-card for files
Automatically turns on the screen and when I press power button it powers off completely. Still the phone keeps heating at back.
One time the phone froze and I had to remove the battery.
I would greatly appreciate any assistance.
Please note that I have unrooted and stocked phone.
I found a similar post for S2 (http://forum.xda-developers.com/showthread.php?t=1161875).
Thanks in advance.
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
varoes said:
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks. Don't you think nail polish remover may harm the internals.
Just let it dry for at least 20 minutes before you use it afterwards. And if you are worried. Then don't use too much of it If you search the forum for car mode/voice/usb issues, you will see alot of people have the same problem. And the brushing helped for alot of them. I am no expert though. So search around abit and see what you find!
Sent from my GT-N7000 using xda premium
Had the same issue a couple weeks ago. Read this thread, most likely
the same issue.
http://forum.xda-developers.com/showthread.php?t=1604272&highlight=mtp
Guys if cleaning the usb port aint working then we have to find other ways to indirectly stop problems.
Problem: Driving Mode goes on/off automatically, causing battery drain
Reason: Phone thinks its connected to a dock
Solution:When phone thinks its connected to a dock, it switches to car mode. This is a default action. What if we are able to disable this default action, so even if the phone thinks its connected to a car, it wont switch driving mode on! There are 2 ways to achieve this.
1.Someone please explain how to disable the inbuilt driving mode in galaxy phones.
2.Another app, which overrides the inbuilt one, which can be disabled temporarily!
Problem:Battery not charging
Reason:Crazy USB port and ****ty samsung parts
Solution: External Charger!(Optional: +1 Battery)
Keep thinking of ways to overcome this guys, unfortunately the phones that face this problem are very expensive(S2,Note,Nexus etc.)
Help me please ....My galaxy note n7000 showing charging message after removing charger pin.............:crying:
Try rebooting the phone... It should solve the problem
Hit the thanks button if I helped you
clean the charger port with a needle with power off. if it is clean there is this thing in the middle of the port that you have to push it higher very gently. don't blow in the port .
http://www.youtube.com/watch?v=fFB5S-MWFL0
Just started experiencing the same thing this morning, is it battery related or other hardware issues? coz i reinstalled the ROM I am using and even tried another custom ROM but it's still having the same issue.
Is time to replace battery ！check it out 1st b4 doing anything ！
abbott10k said:
Just started experiencing the same thing this morning, is it battery related or other hardware issues? coz i reinstalled the ROM I am using and even tried another custom ROM but it's still having the same issue.
Click to expand...
Click to collapse
most probably the port.. clean and test it
got around to cleaning the USB port, now it's fine. It was also affecting transferring of files larger than 400mb from PC to phone too. the phone would freeze and I'd have to reset it.
Thanks for this video. I faced the same issue which is now sorted out after cleaning the charging port.
Thanks to the OP who floated this thread.. I had similar problem yesterday. special thanks to @andreasarxon. and nokiamodeln91. Thank you guys at xda. Probably due to rough handling of usb cable this happened. All is well now.
Clean It With A Little Whisky :]
cotton, dip it in a little whisky and then clean the usb port with a help of a needle/pin... worked for me :]
*make sure your phone is turned off and the battery is out while you do this application*
try and clean your charger as well.. Cheers!
you would have to change the usb port inside the phone. small cleaning here and there is just a temp fix. fortunately the part is easy to install. Takes 10 minutes total. You must take out the original part and take a look at the revision of the part. comes in rev. .8 rev 1.0 etc. Mine is rev. 1.0. now the bad news: most parts you will get from ebay will be defective. I have had 4 usb ports and only one worked. Most have microphone problem. No mic and the other party can't hear you. one had problems with mic and also with charging. The last one had problem with mic which produced loud distortion and no sound can be recorded apart from distortion. In order for you to get the right part, take a look at your defective usb port inside the phone and write down the revision number. must have the same rev number. Then make sure you buy the part with the antenna amplification tape in the back to amplify the cell signal. the parts without this tape will give you a weaker cell signal (40% less). this makes a huge difference where signal is already weak. so take a look at your original usb port first and then get an exact one with reflective tape on the back covering the antenna.
good luck
ravepark said:
cotton, dip it in a little whisky and then clean the usb port with a help of a needle/pin... worked for me :]
*make sure your phone is turned off and the battery is out while you do this application*
try and clean your charger as well.. Cheers!
Click to expand...
Click to collapse
worked for me too :good:
just a needle ... without whisky