S-pen faulty? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi,
hope someone can help me?
I'm finding it difficult to use the button on the s-pen on my new note.
basically to get the back and menu functions to work i have to press way too hard on the button and apply a lot of pressure on the screen with the pen. Even then i sometimes have to swipe the pen 5 or more times before i get the correct response? Has anyone else had a similar experience or know a way to solve the issue before i return the note to amazon as faulty?
The pen works fine when not pressing the button.
Any advice is much appreciated
Thanks
Sent from my GT-N7000 using XDA Premium App

The back and menu buttons are not meant to be used with the pen, they are for fingers only.
This is a design flaw in my eyes, I use the pen quite often and find this to be quite annoying.

Nixchecker said:
The back and menu buttons are not meant to be used with the pen, they are for fingers only.
This is a design flaw in my eyes, I use the pen quite often and find this to be quite annoying.
Click to expand...
Click to collapse
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
But you'r right, it's a design flaw that the hard-buttons cant be activated with the pen as well!
@OP:
what you experience is the manufacturing lottery of samsung! i owned a lot of notes so far, and besides that screen quality differs MASSIVE (see according threads) also the pressure sensitivity of s-pens differ a lot!
on some devices i had to press the pen really hard to the screen, on some it notices the pen before even touching the screen!
but i have good news as well: this is mostly pen dependent as i found out! you can try to disassemble your pen and re-position the coil (as it's the reason for the different sensitivity) in it, or try another pen!
edit: even if the pen works fine without button press, your problem is still the pen. pressing the button does nothing more as changing the response to the inductive field from the screen, either by adding some resistance or by shortening some wires of the coil

TML1504 said:
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
But you'r right, it's a design flaw that the hard-buttons cant be activated with the pen as well!
@OP:
what you experience is the manufacturing lottery of samsung! i owned a lot of notes so far, and besides that screen quality differs MASSIVE (see according threads) also the pressure sensitivity of s-pens differ a lot!
on some devices i had to press the pen really hard to the screen, on some it notices the pen before even touching the screen!
but i have good news as well: this is mostly pen dependent as i found out! you can try to disassemble your pen and re-position the coil (as it's the reason for the different sensitivity) in it, or try another pen!
edit: even if the pen works fine without button press, your problem is still the pen. pressing the button does nothing more as changing the response to the inductive field from the screen, either by adding some resistance or by shortening some wires of the coil
Click to expand...
Click to collapse
If I'm reading you right, this means that any pen-issues are just the pen and that I shouldn't worry about the digitizer being defective on the phone, correct?

Hi tml, thanks for the insight.
You're right i did mean I'm having difficulty with the gesture behaviours when pressing the pen button and swiping to simulate the back and menu functions.
I think I've seen a post on how to disassemble the pen, but would be worried it will void the warranty. however as I'm in the uk, returning my note to Amazon.de (saved money buying from Germany) for the sake of the pen does seem a lot of hassle so i might give it a shot.
I Suppose i could also buy a spare pen off fleEbay and see if it makes a difference?
Cheers
Sent from my GT-N7000 using XDA Premium App

TML1504 said:
OP meant a different thing with the menu and back function:
I'm sure he meant the according gestures: button and swipe up for "menu", button and swipe left for "back"!
Click to expand...
Click to collapse
Lol sorry, yes I misunderstood the OP.
I remembered me trying to use the hardbuttons with the pen when I first got the Note and saw him writing about pressing too hard and applying lots of pressure...
I rarely use the gestures since touching the buttons on the device is faster for me than looking at the pen in search for the button, pressing it and doing the gesture.
I got one of those new pens with the grey button so its quite easy to find it (compared to the old pens with black buttons) but being able to find it simply by touching the pen would be much better.
They should have changed not only the colour but the surface of the button too.

PoisonWolf said:
If I'm reading you right, this means that any pen-issues are just the pen and that I shouldn't worry about the digitizer being defective on the phone, correct?
Click to expand...
Click to collapse
correct! as to my findings the differences are MOSTLY s-pen related, same s-pen on different device gives almost the same result! the differences could be explained by the calibration of the screen (although no user-calibration is available the screen IS calibrated in some way. you can notice that by turning the "auto rotate" on and off when the pen is misaligned, it will get better through that!) and the hardware differences. The second one I could observe in changing the pen!
@jimsey:
buy a s-pen holder at amazon. this is a holder PLUS a "standard" s-pen! mine from amazon had a grey button (as some other users reported that new batches of the phone come with grey ones) and worked much better than the one which came with the phone!
---------- Post added at 01:39 PM ---------- Previous post was at 01:37 PM ----------
Nixchecker said:
They should have changed not only the colour but the surface of the button too.
Click to expand...
Click to collapse
take a razor-blade and make some "lines" on the button! for me this does the trick!

Related

[Q] S Pen Calibration

My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
ltrulsse said:
My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
Click to expand...
Click to collapse
Well, that "problem" it isn't that. They need to do that because they want you to see the line that are you drawing.
If you enter in to the options of the drawing pen and change to left handed, you will see how that millimeters move to the other side of the pen. So, 1 2 up and 1 or 2mm left/right are necessary and it is how the wacom screens works. In other side I have tried a lot of wacom devices and this is one of the most accurate.
The only problem that I see it is the pen that if you don't give enough pressure it doesn't works, and if you give much, then it will writes in "bold" rather than skinny lines.
Try to move the pen without pressing it, only light slide and see how it doesn't do anything.
Other funny thing on the wacom devices is that the accuracy is not the same in the center of the screen and in the side of it. Problems of magnetism
Did you try pen pressure with autodesk sketchbook, is it working ?
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
drelle said:
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
Click to expand...
Click to collapse
The good thing is that u can touch the screen with finger when u write, unlike pure capacitive screen
If u touch the note with finger u will get a mark, ie u can use ur finger to write on the note
If u touch the area of screen above the note, the note app disappears to show the app beneath it and when u remove the finger the note comes back. This is to jot down things from the app beneath it. Hope this makes sense.
ltrulsse said:
My S Pen doesn't seem very accurate. When I touch the screen with it, it is off by a couple of millimeters. This is very annoying when drawing.
Is there a way to calibrate the screen/pen or something?
Click to expand...
Click to collapse
I'm curious, are you left handed?
There is a setting: settings -> pen settings -> dominant hand.
I changed mine to left handed (which I am), and when my right handed friend used it, he complained that it was off by a millimeter or too to the right.
- Frank
drelle said:
Hi
Just a quick question for you who have the phone and use the pen. When you use your pen for drawing, what happens when your hand (which you hold the pen with) touches the screen? It must be annoying always to write without touching the screen with the hand/fingers like you would do if you were to write with an ordinary pen on a classic paper.
Click to expand...
Click to collapse
Thats not an issue as when the pen is touching (so it's active), the screen will no longer accept any additional touches. So with your fingers, multi touch will be active for upto 10 (I believe) seperate touches at once, but as soon as the pen is touching the screen, it will only pick up the pen and no additional touches from your fingers etc so you can rest your fingers on the screen while you are writing.
Thanks for the explanation that makes sense nevertheless the offset is annoying and difficult to get used to.
Try this. It works for me.
http://jjpda.blogspot.com/2012/01/how-to-calibrate-galaxy-note-s-pen.html
try turn on the auto rotation
Or turn off auto rotation
Just try...
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Keethos said:
Thats not an issue as when the pen is touching (so it's active), the screen will no longer accept any additional touches. So with your fingers, multi touch will be active for upto 10 (I believe) seperate touches at once, but as soon as the pen is touching the screen, it will only pick up the pen and no additional touches from your fingers etc so you can rest your fingers on the screen while you are writing.
Click to expand...
Click to collapse
I just want to clarify thhis, the pen needs to be touching and in writing pressure on the screen for it to stop accepting input from your skin.
friedje said:
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Click to expand...
Click to collapse
Go to photo editor choose a bright picture choose the pen option from photo editor hold the phone on portrait mode and try to draw on the edge with a smaller tip on the pen then go switch dominated hand on spen and try again and then come back and say this isn't a devs calibration problem or coding or call it how you want. But give attention to
PHOTO EDITOR
PEN OPTION
PORTRAIT MODE
RIGHT HAND DOMINATED > RIGHT SIDE
LEFT HAND DOMINATED > LEFT SIDE
Sent from my GT-N7000 using XDA App
This idea that we need to see where we are writing is just as imbecilic as Motorola's idea of protecting users from rain drops. Back then, it stoped you from playing any games that required you to keep your finger stationary for more than 15 seconds. Here, it makes drawing and writing very difficult.
I don't ****ing see where I'm writing when I'm using a paper, why would I need that on my phone's screen?
I have also problems using my spen. Is it realy normal to put quite much pressure on the pen to write sth.? It's realy hart to dram thin lines without any interruption of the line..... feels as if that'S not "normal"
how about yours? Is that normal?
I don't know if this will help, but my s-pen was off a few millimeters too after an official update. I tried calibrating the accelerometer and gyro and the s-pen became accurate again. I'm not sure though if this indeed did the trick or if my mind was just playing tricks on me.
Thanks, I'll try that, too. But my Problem primarily is not the millimetres off, it's the pressure needed to draw sth.
I also wrote Samsung's support yesterday. I'll see what they say.
I won't flash my phone before I can be sure that it's okay and I don't have to return it.....
Matrox182 said:
Thanks, I'll try that, too. But my Problem primarily is not the millimetres off, it's the pressure needed to draw sth.
I also wrote Samsung's support yesterday. I'll see what they say.
I won't flash my phone before I can be sure that it's okay and I don't have to return it.....
Click to expand...
Click to collapse
iam having the exact same problem..please tell me if you find a solution.
it didnt happen with the pen which came with phone..it had the millimeters away problem..and when i lost i ordered new pen this new pen has more pressure problem..its very hard to draw thin lines
friedje said:
Actually all this is nonsense.
The offset is variable and depends on the angle of the pen.
The most simple way to test this and to get used to it, is to open
a S-memo. Then instead of using the line option you choose the
eraser option. Touch the screen and on the screen you see a circle.
Now with the pen on the screen change the angle of the pen and you will see
the tip of the pen 'move' inside the circle. Now get used to the angle of the pen
where the tip is in the center of the circle. Once you are used to this angle your pen will be dead on when drawing.
Remember way back when you learned how to write, it took you days to get used to holding a pen or pencil the right way.
I can recommend the official samsung s-pen holder for a much nicer feeling when using the pen.
Hope this helps
Click to expand...
Click to collapse
This is absolutely correct... the stylus orientation definitely does affect the point offset.
The problem is (at least on mine) is that the "left-handed" setting appears to do nothing. The point offset is the same regardless of the setting (it's biased for right handed), so trying to write left handed is very hard.
How many people that are having the problem are 'lefties'? If I pretend to be right handed, the offset is perfect (regardless of the left or right setting). This has to be a bug and I'll presume it'll get fixed soon. Because it's really quite intolerable as a leftie.
Today I upgraded my phone to Criskos rom with Abyss kernel and all accuracy problems are gone for me.Never had problem with pressure.
Sent from my GT-N7000 using Tapatalk

[Q] Problem with display / S-pen??

Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
I have a video link but unfortunately I cant post the link here it wouldn't let me. Go to youtube and search "Galaxy note s-pen problem" the one by dudelmt
GALAXYNOTE said:
Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
Click to expand...
Click to collapse
Wacom styluses are magnetic based, not capacitive, so technically it doesn't need to touch the screen. You can place a piece of paper over it and trace images for example.
I can't reproduce what you are seeing though. If I open s-memo, and place the stylus in contact with the screen with no pressure, it doesn't trace.
Just watched the video - holy cow, your pen is nowhere close to the note. wow. it looks like it's a good 1.5 cm or so.
- Frank
For the lazy.
http://www.youtube.com/watch?v=9VfkXo0KU5c&sns=em
Can not reproduce this on my device. Sounds like some electronic magnet issues or perhaps some other pen?? Anyways, sounds like you should get your device replaced unless you wish to keep it as a Magical Note ;-)
No really can not reproduce your issue on my note.
Do you use your phone upside down often?
(really tired and sarcastic, I know it occurs right side up too )
Faulty Pen
You have a faulty pen! Your pressure sensor from pen's tip is defective, jammed, or maybe only the white tip is physically stuck.
Everybody could reproduce this behavior by putting the pen close to screen, with memo app running, and applying pressure on pen's tip with your finger/nail.
So it's normal for the S-pen not to register if there is no pressure applied despite contact? Because that is what is happening with my s-pen. There is contact, no pressure, and it does not register. Is this how it is suppose to work?
Also, does the S-pen have a very faint click or sound when applying pressure like it is activating a pressure sensitive "something".
Thanks
Same problem here.
My Video:
http://www.youtube.com/watch?v=tgFLb8bTnXY
I contacted Samsung for replace the Pen, but they told me that is the first time they receive this type of problem.. so.. they will tell me something after some check..
Same problem for me, noticed that it's usually after the first time you touch the screen with the pen, like it still thinks the pen is touching even though its not. I'll log it with Samsung too see if they give me the same 'haven't seen this before' line.
I also have the same issue, it's rather annoying.
Will play around and see what I can find out.
Did Someone find a replace for the S-Pen?
Same problem here, appears to be worse when you first start using the pen. They should add a calibration option for the pressure to fix this, i think its now auto calibrating and that's why the problem looks worse at start.
FIXED- S Pen Problems...
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
heelerdog said:
Hi guys,
I had the same problem of the S Pen drawing while hovering about 15mm above the screen, I managed to fix it but it ain't easy....
It involves pulling the pen apart and there are tiny parts in there!
I am kicking myself I did not take photos, but I honestly didn't think I would get it to work again...
If anyone is still having probs, I can make up a tutorial of what you need to do.
Atleast you MAY not have to buy another S Pen.
Cheers,
Dan.
Click to expand...
Click to collapse
waiting for a tutorial
S-Pen repair tutorial- not for the faint-heated
OK...
Now I believe everyone that is having problems has at one time or another accidently or on purpose pulled the rear end out.
From what I have seen you CANNOT replicate this fault without that happenning.
Using a small blade prise the button from the Spen starting at the rear end.
The button will flex and pop out.
Pull the rear end off the pen (again ) now CAREFULLY and into a small tray if possible, turn the pen upside down and the 'bits' will come out, they are:
white nib
tiny O ring
tiny disk with nob one end and hole the other
electronics with button
What had happened on mine is that the o ring, disk and nib had pulled apart so that the disk and the wire-wound rod were always in contact so the Note always thought that the pen was in contact with the screen.
The correct order of bits is:
Nib-Disk-O Ring- Rest of electronics...
you will see the nib has a nob that will locate into the disk, the other side of the disk will hold the oring and all this sits against the wire-wound rod.
NO I AM NOT PULLING MINE APART AGAIN FOR PICS!!!
I put the electronics back in first and then using tweezers put the other bits back in through the button hole before carefully sliding it all back to the nib-end of the pen.
The button then pushes back in and locks.
Now, I a happy to answer questions, or if you like, and if you trust me, I am happy to have you send your pen to me here in Australia and I will repair it if i can.
Mine has been 100% since I did this...
Hope this helps!
Dan.
This sounds like an individual problem. For if the Note was faulty as described then it would have been noticed by the 80% in the poll here who like me think the note is pretty perfect.
Individuals and S Pen failures
I agree Gaugerer, it seems though that more and more individuals are finding this problem as more and more notes are sold...
Atleast it is fixable without the exhorbitant price asked for for a replacement stylus.
Cheers, Dan.
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
Thus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
frankiboy_01 said:
Hi I am thinking of also getting a Note and thus I went to a store for trying it out since I want to use it esp. also for taling notes during my meetings.
IThus the S-Pen is one of my keys in the decision and it did disappoint me:
I tried writing some text in the S-note app and when ever I finished a word and raised the pen the line is still drawn further and thus the text was not quite readable.
Same happens when I use the handwriting field at the bottom (instead of the screen keyboard). Then due to the lines being drawn further when the pen does not touch the screen, the recognition puts together the words.
So I think the problem is facing on many devices.
Does anyone ever get a better / more in-details answer from Samsung? Or should we one by one contact their support?
Click to expand...
Click to collapse
I contacted "Samsung Exclusive Italy" but they simply told me that check for this problem and recall me. I Never received a call from them.
Thanks to heelerdog for the tutorial, but i dont understand well english, and without some pics I'm afraid to break the S-pen

Is my s-pen broken?

Hi guys
I just got an second-hand note and i'm wondering, is my s-pen broken?
I know that it registers multiple levels of pressure, but i can't seem to figure it out.
I know the note app makes a thicker line when u press harder, but i can't seem to get it to work.
Also, i cant "feel" the tip going "up" a little bit. I can imagine for diferent levels of pressure the tip moves a bit up and down, but i cant feel it. It feels like it is stuck.
Is it broken or is it supposed to do this?
I mis-click sometimes (i clearly touch the screen but it doesn't register) and the "sync" is way of, like 2 mm to to the top and left.
Any ideas?
Thanx!
Check with another pen.
Sent from my GT-N7000 using xda premium
my spen is fine and i dont find the tip moving at all. it works just fine.. on the snote app try with a brush instead of pen.. that should a better picture of pressure sensitivity
Hmm i tried it but it goes from thick to not registering the stylus (as it is clearly on the screen)
Do u guys get feedback when u let ur pen "fall" on the screen? with this i mean it is bouncing on the screen, with only its own weigt. I can go as high as i want but when it touches my screen i wont get feedback. I need to press it myself, on top of the weight of the pen.
Also the position is off. Any way to calibrate this? Or is it my pen? And if it is the software, wil flashing a new rom fix it?
i dont know about any feedback..
i have read and seen some apps that can calibrate the spen by just changing the spen settings dominant hand to left then to right,
In papyrus the line should get thinner when less pressure is given.
so i finaly figured it out. in papyrus, it is clearly noticable that when i press harder i get a thicker line.
What i do notice about the allignment is that when it is on righthand mode the cursor is off somewhat to the up-left side, and on lefthand mode it is to the up-right side. I found that this is because it thinks i want to hold the pen with an angle. If i do that (as i just found out) it alligns just fine. But i want to be able to use it 90 degrees from my screen, straight. Is there any way i can fix this? Because i think the screen is reporting the right position only the left- or righthand mode is correcting it.
i think its made to use it in an angle.. that why the hovering icon aligns just right at a slant
My stylus is registering the pressure input plus it wont go thicker than the ppont u selected. The thickness is only apparent when u use a thick bruah. So check it again.
Sent from my GT-N7000 using xda app-developers app
Fixed
Got a new s-pen, "problems" still exists, so i think its just how s-pen works, not exactly as i want it but will do fine.
Thanx everyone

ZUK Z1 - Hardware button light intensity

Hey all
After reading this forum for ages I took the plunge on a Z1, and am not disappointed!
I had one question, if anyone is able to help.
The hardware buttons light up with a nice white LED.
However, the one on the left (select open apps) is much, much brighter than the one on the right (back).
In fact, it's almost as if the right hand one doesn't work at all.
Is this the same as everyone else's phone, or does mine have a defect?
Many thanks to anyone that can compare theirs.
Uri
P.S: I have the grey one with the black front, which may make this more noticeable.
Uri
someoneelse999 said:
Hey all
After reading this forum for ages I took the plunge on a Z1, and am not disappointed!
I had one question, if anyone is able to help.
The hardware buttons light up with a nice white LED.
However, the one on the left (select open apps) is much, much brighter than the one on the right (back).
In fact, it's almost as if the right hand one doesn't work at all.
Is this the same as everyone else's phone, or does mine have a defect?
Many thanks to anyone that can compare theirs.
Uri
Click to expand...
Click to collapse
Is a hardware issue, I think.
My 2 buttons has the same light intensity and is a good intensity.
In my previous prone, a OnePlus One, I have suffered this issue: the back button had a lower light intensity compared to the other buttons.
bartito said:
Is a hardware issue, I think.
My 2 buttons has the same light intensity and is a good intensity.
In my previous prone, a OnePlus One, I have suffered this issue: the back button had a lower light intensity compared to the other buttons.
Click to expand...
Click to collapse
Thanks very much for the quick reply
To be honest, everything else about the phone is perfect (screen, fingerprint scanner, buttons don't wobble, etc), so for the first time in my life I might just live with "almost-perfect".
I had too many issues with iPhones and am worried if I swap it out, then the replacement will have some other defect like screen bleed, etc, etc.
Uri
someoneelse999 said:
Thanks very much for the quick reply
To be honest, everything else about the phone is perfect (screen, fingerprint scanner, buttons don't wobble, etc), so for the first time in my life I might just live with "almost-perfect".
I had too many issues with iPhones and am worried if I swap it out, then the replacement will have some other defect like screen bleed, etc, etc.
Uri
Click to expand...
Click to collapse
If you can live with this issue: Don't return it!
I also haven't returned my OPO. Is a small detect I think
Easy to fix
I had this issue too, but it is easy to fix. When you open your phone backcover, you only have to remove the speaker and reposition the led. The led is loose in a cable and so you can reposition it until the buttons have the same intensity and fix it with some glue.
On my phone the intensity is now exactly the same and i only needed half an hour for it.
When you remove the backcover warm it up a bit and use a sucker to avoid scratches in the frame.
Well I can confirm that I have the same issue on my white Zuk! But it's not very noticeable so i'm keeping it like it is!
microdoof said:
I had this issue too, but it is easy to fix. When you open your phone backcover, you only have to remove the speaker and reposition the led. The led is loose in a cable and so you can reposition it until the buttons have the same intensity and fix it with some glue.
On my phone the intensity is now exactly the same and i only needed half an hour for it.
When you remove the backcover warm it up a bit and use a sucker to avoid scratches in the frame.
Click to expand...
Click to collapse
Don't seems too easy to remove the Zuk Z1 backcover if you don't are McGiver
bartito said:
Don't seems too easy to remove the Zuk Z1 backcover if you don't are McGiver
Click to expand...
Click to collapse
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
microdoof said:
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
Click to expand...
Click to collapse
I just tried that; broke some pins immediately, they seem to be of very soft plastic... So i would recommend others not to do it
othe01 said:
I just tried that; broke some pins immediately, they seem to be of very soft plastic... So i would recommend others not to do it
Click to expand...
Click to collapse
I supposed...
microdoof said:
Wasn't very hard to remove, i didn't brake any clips. Use a sucker and as soon as you see a little gap, use a plastic pick or your fingernails to gently pull up the backcover.
After i opened it i removed the tape from the phone and the backcover. After the work is done you can simply close the Backcover without tape or something. I didn't use tape and had no gaps afterwards.
Click to expand...
Click to collapse
Hi guys, even I have noticed the same, the back button light is dimmer than task button. Can somebody suggest if I should get it replaced?
aniketsabarad said:
Hi guys, even I have noticed the same, the back button light is dimmer than task button. Can somebody suggest if I should get it replaced?
Click to expand...
Click to collapse
Same for me. back button light intensity is very low compared to menu button. Its not a big issue. My friend also having same issue. you may get same problem in that replacement unit also. So,better keep as it is.
@arunpkrt and @aniketsabarad If you don't mind there is also an option inside the Zuk Z1 lights configuration to switch off this little ugly menu LED and back LED. The function itself stays active and the touch area is large enough to hit the sensitive zone blinded easily .
arunpkrt said:
Same for me. back button light intensity is very low compared to menu button. Its not a big issue. My friend also having same issue. you may get same problem in that replacement unit also. So,better keep as it is.
Click to expand...
Click to collapse
You guys are right. I faced this problem initially. The phone was perfect, I set it up nicely and was using it. But after a day or two this back button led issue started frustrating me. I applied for a replacement and was surprised to see that even the replacement unit had same issue. So really no point getting it replaced. If it really bothers, you can take the risk to open up the back case as other members suggested.
I also have the same issue but its not important because im using onscreen keyboard.
Overall is perfect but one thing is missing. We still dont have marshmallow to enjoy before Android N release.
Edit: Happy 500th post to me! God Bless!
I don't have the issue, but if ever I had it, it won't matter as I disabled the hardware buttons once I started using mine. 5.5" is too much of a screen and the 3 on screen buttons don't take up that much space. I am much worried about pressing the hard home button because I read from some users that it failed after 2 or three months of using the phone. I only use it for finger print. No need to press it. Double tap to wake, double tap to sleep. No hard buttons to wear.
bluestricker_21 said:
I also have the same issue but its not important because im using onscreen keyboard.
Overall is perfect but one thing is missing. We still dont have marshmallow to enjoy before Android N release.
Edit: Happy 500th post to me! God Bless!
Click to expand...
Click to collapse
Mine has the same problem, if I where you I would just keep it that way and don't go to all the trouble to send it back.
You can also Disable the lights thats what I did

Question S Pen Inconsistency at S8 Ultra Edges - Normal?

I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Make sure you have not turned on disable gestures and buttons when using s pen. That will make so when you use s pen the home button and such won't take affect when touching them with the pen. So no it has nothing to do with magnets for keyboard. Since i tried now with my s pen and it's registering fine.
Hello
Im facing the same issue infact my s pen doesn't work properly in the middle of the screen also. If i press it too hard then it seems to work fine. It started happening a month ago can someone please suggest what i should do ?
Also if it take it to the service center will they replace the device ?
Versace_V said:
I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Click to expand...
Click to collapse
I have the exact same problem + it also happpes in the top edge not just the bottom ,,
As you said home button doesn't work with s pen but other buttons ( back , recent , screenshot , power off ) works instantly without any miss , which is weird
But in other scenarios , not home screen , like photopea.com ; the "adding layer" button ( which is at the bottom edge almost at the same place of home button ) doesn't work with s pen
Another example; in adobe lightroom the top edge have the same problem, it doesn't respond when tapping ir drawing on it , but it Does when starting the drawing in a closer area from the middle then moving the s pen to the edge , in this case it works , which is very weird
Ahmad-issa1999 said:
I have the exact same problem + it also happpes in the top edge not just the bottom ,,
As you said home button doesn't work with s pen but other buttons ( back , recent , screenshot , power off ) works instantly without any miss , which is weird
But in other scenarios , not home screen , like photopea.com ; the "adding layer" button ( which is at the bottom edge almost at the same place of home button ) doesn't work with s pen
Another example; in adobe lightroom the top edge have the same problem, it doesn't respond when tapping ir drawing on it , but it Does when starting the drawing in a closer area from the middle then moving the s pen to the edge , in this case it works , which is very weird
Click to expand...
Click to collapse
If your issues are to the right of the front-facing camera, maybe they have to do with the S Pen magnets?
I ultimately decided to exchange the tablet. My new one doesn't have any of my aforementioned problems. Also, the issues had nothing to do with the gestures option - the dead spots existed with gestures on/off.
Although the issue is solved, the root cause is still unknown. I'm starting to consider if the problems I had were due to a case. For a short period of time I had a Speck Balance Folio on my first Tab S8 Ultra. It was a nice case but I had to remove it after the first day because the cases magnets were creating huge dead spots on the screen. The case had a pretty large magnet spanning the lower half of the tablet, so maybe it was strong enough to permanently alter the in-built tablet magnets? I never drew on the edges of the screen until after I removed the case, so there was no way to know if the issue existed beforehand.
I currently have the official Samsung Protective Standing cover on my new tablet, and while it does have two small magnets near the edges, I have no issues using any part of the screen with the S Pen.
I guess to answer my own question in the post, and to possibly help anyone reading this in the future:
Your tablet should not be having issues near the edges of the screen.
Avoid all third party cases if possible, unless they are confirmed to be magnet-free (e.g. Supcase Unicorn Beetle and Poetic Turtleskin - It's a shame there are no magnet-free folio cases with decent protection).
Versace_V said:
I recently purchased a Tab S8 Ultra and it's been great so far. However, I noticed that the S Pen doesn't work consistently at the edges of the tablet, particularly the 'bottom' edge where the keyboard connector is.
I initially observed this when I tried to click the 'home' navigation button with the pen, but the click would not register. Repeated attempts to click were met with failed responses more often than registered clicks. This was with the tablet in landscape mode and the taskbar enabled - so the navigation buttons were concentrated at the bottom right of the screen. With the tablet rotated to portrait mode, however, the buttons were responsive and worked as expected. I tested this in Samsung Notes as well. It seems to be common for small 'dead spots' to appear when drawing along the edge. The thing is, when making a pass back towards those spots, they can sometimes be drawn over. These spots are generally in the same area, but the pens' ability to function over these regions seems random. See examples.
I assume this has to do with the magnets around the sides of the tablet interfering with the display/pen EMR technology, but it's odd that it is inconsistent. If the tablet is using permanent magnets at the bottom, one would expect the effects of their magnetic field to be present at all times. It would also be a pretty major design flaw if the pen doesn't consistently work with the navigation buttons in one of their default locations as well.
Has anyone noticed similar behavior with their S8 Ultra (or any S8 series tablet for that matter)? Do you think I have a defective unit?
Click to expand...
Click to collapse
Versace_V said:
If your issues are to the right of the front-facing camera, maybe they have to do with the S Pen magnets?
I ultimately decided to exchange the tablet. My new one doesn't have any of my aforementioned problems. Also, the issues had nothing to do with the gestures option - the dead spots existed with gestures on/off.
Although the issue is solved, the root cause is still unknown. I'm starting to consider if the problems I had were due to a case. For a short period of time I had a Speck Balance Folio on my first Tab S8 Ultra. It was a nice case but I had to remove it after the first day because the cases magnets were creating huge dead spots on the screen. The case had a pretty large magnet spanning the lower half of the tablet, so maybe it was strong enough to permanently alter the in-built tablet magnets? I never drew on the edges of the screen until after I removed the case, so there was no way to know if the issue existed beforehand.
I currently have the official Samsung Protective Standing cover on my new tablet, and while it does have two small magnets near the edges, I have no issues using any part of the screen with the S Pen.
I guess to answer my own question in the post, and to possibly help anyone reading this in the future:
Your tablet should not be having issues near the edges of the screen.
Avoid all third party cases if possible, unless they are confirmed to be magnet-free (e.g. Supcase Unicorn Beetle and Poetic Turtleskin - It's a shame there are no magnet-free folio cases with decent protection).
Click to expand...
Click to collapse
The problem ( in lightroom ) happens in the left side of the cameras
I have the official Samsung bookcover keyboard , i removed it but the home button stil didn't respond , then i thought what will happen if i try from a different angle ? And that's what i did , i used the s pen as its top is heading to the cameras not to my side , and it worked ! Home button responded in every single try ,,,, then i placed back the kickstand piece of the bookcover and did the same with the s pen , and it also worked with no miss , so i think it's not the magnets' fault , it's something in the angle of the pen ,,,, note that i tried the normal way of using it ( when the top of the s pen is heading to me ) and rotate it many times and touch the home button , didn't work , so this probably confirms that it's a matter of angle detection not dead spots or magnet thing
Also , the top left edge responded when swiping down to bring the quick setting , so maybe lightroom app is programmed to not detect the edge's touch in order to prevent any accident touching when handing the device
So i guess there're no big concerns here , we can live with that
Generally speaking, Samsung tablets have always had issues with covers that use magnets to hold the flap closed against the screen as they are too strong for the inbuilt algorithms to compensate for. The Spen itself is nothing but a magnet whose movement is detected by these algorithms. The magnet flaps interfere with that.
I have had ZERO issues since I switched to a cover that uses an elastic band to hold the flap closed against the screen. It has magnets, sure, but they're tiny and only for the lock/unlock functionality, not to physically hold the flap against the screen.
Hope this helps!

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