[Q] IMEI Is not the same as on the sticker. - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.

kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
It could be a innocent mistake, say the seller had checked the devices and mistakenly replaced them in the wrong box.
The ultimate question is how much you paid for it. If it was really cheap, then you have to ask the question why?
Maybe its a refurbished one, and somehow he has managed to get some boxes.
Me being the suspicious type, i would return it!
But hey, i could be wrong

original_ganjaman said:
It could be a innocent mistake, say the seller had checked the devices and mistakenly replaced them in the wrong box.
The ultimate question is how much you paid for it. If it was really cheap, then you have to ask the question why?
Maybe its a refurbished one, and somehow he has managed to get some boxes.
Me being the suspicious type, i would return it!
But hey, i could be wrong
Click to expand...
Click to collapse
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.

kluikis said:
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.
Click to expand...
Click to collapse
It sounds fishy to me. Someone could have changed the phone imei
Sent from my HTC HD2 using xda premium

*Replaced nv_data.bin maybe. I dont know whether its possible.
*Does the *#06# IMEI begin with 35 ?
It might be the default Samsung IMEI showing up as a result of a corrupt efs partition.

kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
I would complain, return and buy from somebody else.
All three numbers should match on a brand new phone. If the sticker doesn't match the read out, then somebody messed with low level software or hardware, e.g. taking the case from one phone and sticking into it the hardware from another...
Just my two cents..

kluikis said:
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.
Click to expand...
Click to collapse
Defiantly return it. I cant think of any legitimate reason for it to be like that.

Refurbished unit? Maybe!!!

That means someone has been doing something with this phone for sure.
Anyone could tell me where I should be looking for warranty void sticker on my Galaxy Note as I suspect that one is missing too.

Most likely you won't find that sticker - it's often inside the phone, between two parts of the phone case. Not knowing what you are doing when taring apart, you just rip the sticker in two pieces and Samsung techs will notice.
Besides - Return it. ^^ (could be stolen)

kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
Hello.. please I have the same issue with Infinix smart 5, the wired things is that when I use IMEI gotten through *#06# to verify the phone on IMEI.Info. the results show empty. But the imel on the stickers on battery cover bring out full results of the phone. Am really confused

Related

Quick Question

Apparently someone was messing with my phone yesterday while it was charging and messed up the usb connector on the bottom. (My kids) My question is if I buy a TILT outright, can I swap the bad one with the good one and return it?
I know in australia that you have to provide ID when returning products for any reason, it safe guards against exactly what you are trying to achieve.
You don't have insurance that could cover the replacement?
The IMEI & Serial numbers are all over the sale. Receipt, Box, Device, Sale, etc...
I guess I will put it on my homeowners policy. I figured the IMEI and serials would be the catch but thought I would ask. Thanks for the help.
grizzlymint said:
I guess I will put it on my homeowners policy. I figured the IMEI and serials would be the catch but thought I would ask. Thanks for the help.
Click to expand...
Click to collapse
swap the motherboards!! well it works with linksys wrt54g models. Im sure they dont check that microscopic void sticker on the screws

Getting new Captivate.. What do I look out FOR?

Hooray!! Sold my Black iPhone 4 16GB AT&T for $440!
Now getting a Captivate used 3 days old for $175 off some dude on Craigslist. Price is about $190-ish where I am, but those are used.
What do I look out for, guys? (Things I know include
- Water damage indicator on battery (but he can replace battery, right?)
> Is there a water damage indicator like on the iPhones that would help me out more?
- Use touchscreen, try all areas
- Check for dead pixels
- See if camera, 3G, wifi, bluetooth work
- See if speaker works for sound, microphone if I get a chance
Anything else guys? One of the more important things I think is a water damage indicator other than the battery?
Thanks a lot XDA! (And I ordered a microsim adapter TODAY!)
Anyone can help me?
10 char
If it has water damage I would not even buy it.
When you get it, go to Settings/about phone/status to check to make sure the IMEI number matches the number that is behind the battery on the white tag. I have seen on here before where someone buys a captivate from ebay or craigslist and the previous owner screwed up something while flashing custom ROMs and now the phone has a generic IMEI number which means it may not work as a phone anymore.
If the IMEI # in settings is showing a number beginning with something like 004, dont even think twice - DONT BUY IT.
oh, yes, and what jetpuck73 said above - water damage = do not buy.
jack man said:
When you get it, go to Settings/about phone/status to check to make sure the IMEI number matches the number that is behind the battery on the white tag. I have seen on here before where someone buys a captivate from ebay or craigslist and the previous owner screwed up something while flashing custom ROMs and now the phone has a generic IMEI number which means it may not work as a phone anymore.
If the IMEI # in settings is showing a number beginning with something like 004, dont even think twice - DONT BUY IT.
oh, yes, and what jetpuck73 said above - water damage = do not buy.
Click to expand...
Click to collapse
Thanks VERY MUCH for that, something I did not know.
And lol maybe I said "water damage" too much, but he said it is brand new and NOT water damaged.
What I wanted to know is HOW to check. There is one on the battery, correct? Any on the phone itself too like iPhone?
Thanks for info!!
gyromanx55 said:
Thanks VERY MUCH for that, something I did not know.
And lol maybe I said "water damage" too much, but he said it is brand new and NOT water damaged.
What I wanted to know is HOW to check. There is one on the battery, correct? Any on the phone itself too like iPhone?
Thanks for info!!
Click to expand...
Click to collapse
The sticker I am refering to is actually on the phone, under the battery. Another thing I would look for on the same sitcker is the build number. It is a 4 digit number beginning with either 10 or 11 mayber with a "." in the middle (i.e. 10.07, 10.08, 10.09, 11.01, etc.) If you use GPS at all, I know for a fact (and from hands-on experience) that Captivates with the number 10.07 have CRAPPY gps reception.
I wouldn't worry about numbers on the battery itself. I don't think there is a feature on the Captivate that indicates if it has had water damage.
http://forum.xda-developers.com/showthread.php?t=873276&highlight=silver+speaker
If it has this mod, buy it without question. *Sarcasm*
It hasn't been clear, so to be clear: yes there is a water indicator on the phone. Plus another on the battery. Its by the battery contacts.
The other problems you originally mentioned aren't known issues. So far I have yet to hear a single dead pixel on a captivate. But checking can't hurt, same with wifi, bt, gps etc. One thing I will say is that sometimes the screen appears to have burn in, in the notification bar. If you pull up an all white picture can can sometimes see shadows of the notification bar, clock, signal, etc. Its not an actual burn, its residual energy or something, there have been a few threads about it. It will usually go away after a reboot. So, if you see what appears to be slight screen burn at the top its fine.
Sent from my Captivate running Continuum 5.6
Alright thanks a lot for the info!!

[Q] The IMEI number doesn't match the number on the sticker!! How can I change it??

Hello
I just realized that after I got my N7000 back from repair the IMEI number doesn't match the number on the sticker underneath the battery anymore
The reason I even noticed it was because when trying to install Cerberus on my phone it was already registered!! I suspect that my phone was repaired using a used motherboard (maybe from a phone with a broken screen or something).
So the question is... how can I change the IMEI number to match the number on the sticker??
Brgds... /Tubgirl
They replace it with used motherboard?? Dude you should go back and tell them to replace your device with the new note or you will sue them using used product for repairing!!
Sent from my GT-N7000 using xda premium
brangko said:
They replace it with used motherboard?? Dude you should go back and tell them to replace your device with the new note or you will sue them using used product for repairing!!
Click to expand...
Click to collapse
I agree that's what I should do. I'm just hesitant to be away from my Note several weeks AGAIN!!
Brgds... /Tubgirl
It's either you got a refurb unit (with the original sticker pasted back on it) or Sammy repair's center in your region has some serious f*cked repairing service.
It's not right first of all that you get a handed down used motherboard... you need to demand your consumer rights to those repair guys or talk to their supervisor on how you have been inefficiently given a poor service.
I think IMEI is hard coded on the phone itself.. There is no way you can ever reverse or change it.
IMEI can be changed, but it's against xda rules (at least it was last time I asked) to talk about it. Apparently something about the obvious criminal application etc. There are forums that offer tools for that kind of thing, but they stay off the radar; you'll need to ask around.
Why don't you just peel the sticker off?
Sent from my MB860 using Tapatalk 2
Guess I'm going to have to send my fully functional Note back in for repair ONCE AGAIN!!
I hate this... %&%&#*#*$! <-- imagine very bad words!
Brgds... /Tubgirl
Tubgirl said:
Guess I'm going to have to send my fully functional Note back in for repair ONCE AGAIN!!
I hate this... %&%&#*#*$! <-- imagine very bad words!
Brgds... /Tubgirl
Click to expand...
Click to collapse
Police checking your device <- imagine bad things happening to you.
Sent from my GT-N7000 using Tapatalk 2
Braxos said:
Police checking your device <- imagine bad things happening to you.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Cops can check your device in Germany ?
Lmao
my imei number does not match the one on the sticker and my phone is out of service..it says emergency calls only
samsung galaxy note 3 neo

Help - Was I scammed?

Hi. So I recently bought a used Note 3 on craigslist. The phone works perfect. I inserted my Sim and have been using the phone with no problems. I decided to stick with my G3 and tried to sell the Note online. Come to find out there is something weird about the IMEI number. The number on the status screen comes up as blacklisted. There is a different IMEI number under the battery that comes up as valid.
As I said the phone works fine, but I dont know what is going on. The seller is obviously not being very helpful with my questions.
I have read about people illegally changing the IMEI numbers on phones. Is this what happened?
Why is the number under the battery the valid one? I assumed that if someone messed with the software the number on the status screen would be valid and the one under the battery would be blacklisted. The sticker under the battery looks legit.
Any help is appreciated.
Thank you
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Thank you for the response. Why would swapping out the screen change the IMEI? Which IMEI is the phone currently using?
The seller is no help.
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
I did this. The blacklisted one comes up.
I don't doubt what you're saying is true. But who says it's blacklisted? If it's an internet source I'd call the carrier. The carrier can tell you why it's blacklisted, and depending on the case it can un-blacklist it.
I also don't understand how a blacklisted device is working.
Unfortunately if it is blacklisted, you've been scammed. Contact the police. The more info you have, the more they can help you. If you have the sellers phone number, address, and description of them you might have a chance. Otherwise all you can do is sell it as a blacklisted device.
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
kabuk1 said:
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Click to expand...
Click to collapse
440bro said:
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
Click to expand...
Click to collapse
Green1534 said:
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
Click to expand...
Click to collapse
Ignore the IMEI under the battery it's just a sticker I think what @kabuk1 is saying is that it could be different because of a careless error during a repair. The IMEI that shows up on the device is the IMEI of the phone and the one you should care about. If that is the one that swappa says is blacklisted then you should take @440bro and @kabuk1 s advice and investigate further with the carrier or just contact the police.
Sucks if you got scammed, but if you bought it through swappa they're really helpful with whatever you need. I bought a phone from a seller who turned nonresponsive immediately after the paypal payment cleared and they guys at swappa were really helpful getting my money back...slightly different situation but there is hope!
Thanks everyone for the feedback.
Just weird the phone works perfect.
Green1534 said:
Thanks everyone for the feedback.
Just weird the phone works perfect.
Click to expand...
Click to collapse
It could be blacklisted on a different carrier than the one you're using. Usually what happens is that if a phone is blacklisted by T-Mobile, you won't be able to use it on their network but if the phone is unlocked you could still use it on other GSM networks.
The phone is AT&T model and I am using it on AT&T

Does IMEI change if service center changes motherboard?

Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
ragavbpl said:
Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
Click to expand...
Click to collapse
If everything goes OK, you'll get your ORIGINAL IMEI on your new motherboard (I'd the same with my S7Edge)
henklbr said:
If everything goes OK, you'll get your ORIGINAL IMEI on your new motherboard (I'd the same with my S7Edge)
Click to expand...
Click to collapse
Thanks for youre reply, this calmed my nerves Will check the IMEI after phone arrives if it is still the same. Fingers crossed!
ragavbpl said:
Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
Click to expand...
Click to collapse
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
vndnguyen said:
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
Click to expand...
Click to collapse
Thanks for your reply, I got my phone back yesterday and I checked that the IMEI and S/No were not changed. So relieved
ragavbpl said:
Thanks for your reply, I got my phone back yesterday and I checked that the IMEI and S/No were not changed. So relieved
Click to expand...
Click to collapse
Did you check the 'Refurbishment Check' menu in the app?
What does it report?
vndnguyen said:
Did you check the 'Refurbishment Check' menu in the app?
What does it report?
Click to expand...
Click to collapse
It says :
Congratulations
Your phone is original
NOTE: Manufacturing date does not match with the serial number.
Refurbish model?
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
vndnguyen said:
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
Click to expand...
Click to collapse
My motherboard was replace and Sam info failed to pick up the fact the motherboard was replaced?
Roy9 said:
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
Click to expand...
Click to collapse
The software probably uses something to check components on motherboard to other items to give it's result of if the device is refurbished or not. Not sure why you'd think you are entitled to a new phone or refund if you already accepted the repair. You should have returned to he phone to the shop where you bought it if you wanted a refund.
Sent from my SM-N950U using Tapatalk
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Roy9 said:
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Click to expand...
Click to collapse
Your parts are original Samsung parts. That's not what refurbished means. Technically your phone IS refurbished.
And you already called Samsung and got your answer. What can we tell you that Samsung hasn't already?
Roy9 said:
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
Click to expand...
Click to collapse
Technically you should post this in the A series threads As this is the Note 8
Sttrory said:
My motherboard was replace and Sam info failed to pick up the fact the motherboard was replaced?
Click to expand...
Click to collapse
In some RARE cases the app may not detect the fact that the mainboard was replaced.
vndnguyen said:
In some RARE cases the app may not detect the fact that the mainboard was replaced.
Click to expand...
Click to collapse
So what's point in the app if fails to detect a major part being replaced?
Roy9 said:
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Click to expand...
Click to collapse
accept that it's "refurbished" and move on.
refurbished doesn't mean fake, counterfeit, or inferior.
refurbished effectively means it has been repaired, it says absolutely nothing about wether the parts are brand new original parts, used parts, or parts from a different manufacturer.
the only way your phone wouldn't be "refurbished" after such a "repair" is if they chucked the phone in a bin and unwrapped a brand new one to send back to you.
as for why some repaired phones don't show up as refurbished, the apps that check for this need to make guesses based on serial and model numbers recorded in different places, and it's easy for the developer to make mistakes or for the replaced part not having a serial number visible in software.

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