Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
ragavbpl said:
Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
Click to expand...
Click to collapse
If everything goes OK, you'll get your ORIGINAL IMEI on your new motherboard (I'd the same with my S7Edge)
henklbr said:
If everything goes OK, you'll get your ORIGINAL IMEI on your new motherboard (I'd the same with my S7Edge)
Click to expand...
Click to collapse
Thanks for youre reply, this calmed my nerves Will check the IMEI after phone arrives if it is still the same. Fingers crossed!
ragavbpl said:
Hello XDA members and Note 8 Owners,
I recently had to take my note 8 to service center as it was making crackling noise at highest volume during calls.
They told me that motherboard will be changed and IMEI will be rewritten.
Does this mean old IMEI will be rewritten or IMEI will be completely changed?
Thanks for help in advanced.
Click to expand...
Click to collapse
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
vndnguyen said:
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
Click to expand...
Click to collapse
Thanks for your reply, I got my phone back yesterday and I checked that the IMEI and S/No were not changed. So relieved
ragavbpl said:
Thanks for your reply, I got my phone back yesterday and I checked that the IMEI and S/No were not changed. So relieved
Click to expand...
Click to collapse
Did you check the 'Refurbishment Check' menu in the app?
What does it report?
vndnguyen said:
Did you check the 'Refurbishment Check' menu in the app?
What does it report?
Click to expand...
Click to collapse
It says :
Congratulations
Your phone is original
NOTE: Manufacturing date does not match with the serial number.
Refurbish model?
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
vndnguyen said:
None of the IMEI nor the S/N will be changed.
They will rewrite the original IMEI for you.
BTW, you can use this app to check if the motherboard has been changed or remain the same:
Phone INFO ★Samsung★: https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
In the app, open the left-side menu and select 'Refurbishment Check' menu.
Click to expand...
Click to collapse
My motherboard was replace and Sam info failed to pick up the fact the motherboard was replaced?
Roy9 said:
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
Click to expand...
Click to collapse
The software probably uses something to check components on motherboard to other items to give it's result of if the device is refurbished or not. Not sure why you'd think you are entitled to a new phone or refund if you already accepted the repair. You should have returned to he phone to the shop where you bought it if you wanted a refund.
Sent from my SM-N950U using Tapatalk
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Roy9 said:
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Click to expand...
Click to collapse
Your parts are original Samsung parts. That's not what refurbished means. Technically your phone IS refurbished.
And you already called Samsung and got your answer. What can we tell you that Samsung hasn't already?
Roy9 said:
Hi guys recently I have sent my Galaxy A9 Pro to service centre for replacement of the motherboard and is underwarranty so is FOC. By using Phone Info I had my refurbish checked and the report is "It looks like your phone is a refurbished one".
My question is should I ask for refund? OR the refurbished is due to the recent replacement of the motherboard?
Thanks guys...
Click to expand...
Click to collapse
Technically you should post this in the A series threads As this is the Note 8
Sttrory said:
My motherboard was replace and Sam info failed to pick up the fact the motherboard was replaced?
Click to expand...
Click to collapse
In some RARE cases the app may not detect the fact that the mainboard was replaced.
vndnguyen said:
In some RARE cases the app may not detect the fact that the mainboard was replaced.
Click to expand...
Click to collapse
So what's point in the app if fails to detect a major part being replaced?
Roy9 said:
I had called samsung the guy said "U should not trust 3rd party apps" they said by providing IMEI to them they can 100% confirm that it's an original instead of refurbished set. But the PHONE INFO said is refurbished. What should I do guy?
If I bring back to the shop will they convince me the same as samsung for not trusting the 3rd party apps?
Is there any other way to verify if my set is original or refurbished?
Thanks!
Click to expand...
Click to collapse
accept that it's "refurbished" and move on.
refurbished doesn't mean fake, counterfeit, or inferior.
refurbished effectively means it has been repaired, it says absolutely nothing about wether the parts are brand new original parts, used parts, or parts from a different manufacturer.
the only way your phone wouldn't be "refurbished" after such a "repair" is if they chucked the phone in a bin and unwrapped a brand new one to send back to you.
as for why some repaired phones don't show up as refurbished, the apps that check for this need to make guesses based on serial and model numbers recorded in different places, and it's easy for the developer to make mistakes or for the replaced part not having a serial number visible in software.
Related
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
It could be a innocent mistake, say the seller had checked the devices and mistakenly replaced them in the wrong box.
The ultimate question is how much you paid for it. If it was really cheap, then you have to ask the question why?
Maybe its a refurbished one, and somehow he has managed to get some boxes.
Me being the suspicious type, i would return it!
But hey, i could be wrong
original_ganjaman said:
It could be a innocent mistake, say the seller had checked the devices and mistakenly replaced them in the wrong box.
The ultimate question is how much you paid for it. If it was really cheap, then you have to ask the question why?
Maybe its a refurbished one, and somehow he has managed to get some boxes.
Me being the suspicious type, i would return it!
But hey, i could be wrong
Click to expand...
Click to collapse
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.
kluikis said:
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.
Click to expand...
Click to collapse
It sounds fishy to me. Someone could have changed the phone imei
Sent from my HTC HD2 using xda premium
*Replaced nv_data.bin maybe. I dont know whether its possible.
*Does the *#06# IMEI begin with 35 ?
It might be the default Samsung IMEI showing up as a result of a corrupt efs partition.
kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
I would complain, return and buy from somebody else.
All three numbers should match on a brand new phone. If the sticker doesn't match the read out, then somebody messed with low level software or hardware, e.g. taking the case from one phone and sticking into it the hardware from another...
Just my two cents..
kluikis said:
It wasnt that cheap.
if device was mistakenly replaced in the wrong box that really would not be the issue for me.
The problem is,
Sticker with IMEI under the battery is same as on the box, but not the same as on the phone if i put *#06#.
Click to expand...
Click to collapse
Defiantly return it. I cant think of any legitimate reason for it to be like that.
Refurbished unit? Maybe!!!
That means someone has been doing something with this phone for sure.
Anyone could tell me where I should be looking for warranty void sticker on my Galaxy Note as I suspect that one is missing too.
Most likely you won't find that sticker - it's often inside the phone, between two parts of the phone case. Not knowing what you are doing when taring apart, you just rip the sticker in two pieces and Samsung techs will notice.
Besides - Return it. ^^ (could be stolen)
kluikis said:
Hi everyone,
maybe you could help me
I bought Samsung Galaxy Note from Ebay, I noticed that IMEI on the box and on the sticker behind the battery is not the same as on the phone itself.
The IMEI on the sticker behind the battery is the same as on the box.But if i check
*#06# on the phone it is not the same IMEI.
???????
The guy I bought it from, claimed the phone was brand new.
Click to expand...
Click to collapse
Hello.. please I have the same issue with Infinix smart 5, the wired things is that when I use IMEI gotten through *#06# to verify the phone on IMEI.Info. the results show empty. But the imel on the stickers on battery cover bring out full results of the phone. Am really confused
Hello and thank you for reading,
Short(!) background
As the title suggests, I managed to wipe my IMEI number after fooling around with Roms a few months ago - no backup etc. To add salt to the wounds, I also managed to break the screen prior to this and chose a third party repair service which effectively replaced some parts whilst also removing the little sticker with the IMEI / Serial number which seems to be oh-so-ever important.
Before judging me, I acknowledge that I'm an idiot, and this was my first smartphone and I tend to skip the fine-prints.
Issue
Basically, I know that I'm screwed, and therefore I'm trying the phone off for repair. However, I've noticed, through rejeciton, that it seems to be illegal under UK law to do an IMEI-restore if I cannot prove that the IMEI correlates with my serial number. I've checked my receipts as well as the box in which the phone came, and on these I can only find an 11 digit serial number, whereas the only one I can find on my phone through settings-> about device-> status is 16 digits.
Is there any way I actually prove that this serial number is connected to my own IMEI, or at least the 11 digit serial number?
Thanks in advance ,
Kasi
In that situation it doesn't matter what number you have on the box they will just replace the motherboard
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
In that situation it doesn't matter what number you have on the box they will just replace the motherboard
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your reply,
Unfortunately, due to the previous third party repair coupled with the unknown IMEI I've been told that no repair services will touch the phone. So unless I can prove that it is indeed mine, it's pretty much an expensive, and rather crappy mp3 player at the moment :/
I'm sure you'll be able to find a shop somewhere that will do it. Just tell them what happened. Not sure what a motherboard replacement costs
Sent from my GT-I9305 using xda app-developers app
if you have read the WARNING+GUIDE POST you would restore it without any problem...
try to find on websites on your country peoples that sell your type of phone which have other problems and sell them cheaper, and have a working motherboard....
Hi. So I recently bought a used Note 3 on craigslist. The phone works perfect. I inserted my Sim and have been using the phone with no problems. I decided to stick with my G3 and tried to sell the Note online. Come to find out there is something weird about the IMEI number. The number on the status screen comes up as blacklisted. There is a different IMEI number under the battery that comes up as valid.
As I said the phone works fine, but I dont know what is going on. The seller is obviously not being very helpful with my questions.
I have read about people illegally changing the IMEI numbers on phones. Is this what happened?
Why is the number under the battery the valid one? I assumed that if someone messed with the software the number on the status screen would be valid and the one under the battery would be blacklisted. The sticker under the battery looks legit.
Any help is appreciated.
Thank you
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Thank you for the response. Why would swapping out the screen change the IMEI? Which IMEI is the phone currently using?
The seller is no help.
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
I did this. The blacklisted one comes up.
I don't doubt what you're saying is true. But who says it's blacklisted? If it's an internet source I'd call the carrier. The carrier can tell you why it's blacklisted, and depending on the case it can un-blacklist it.
I also don't understand how a blacklisted device is working.
Unfortunately if it is blacklisted, you've been scammed. Contact the police. The more info you have, the more they can help you. If you have the sellers phone number, address, and description of them you might have a chance. Otherwise all you can do is sell it as a blacklisted device.
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
kabuk1 said:
They could have changed it, but what I think is more likely is that they changed out the screen at some point and left the wrong sticker on it. On most newer Samsung phones the IMEI sticker is on the screen assembly, so when you install a new screen you have to swap the stickers too. I'm a phone tech and I always swap the stickers whenever I put a new screen on a device just to avoid this kind of confusion.
I personally would aggressively pursue a refund cause you could end up with an expensive paperweight even though it works fine at the moment. Involve the police if the seller decides to get salty about it, cause it's technically fraud.
Click to expand...
Click to collapse
440bro said:
Open the dialer screen and press *#06#
Don't press send. It will give a notification of what imei the phone is using.
Click to expand...
Click to collapse
Green1534 said:
You are as confused as I am. Hence my post. Lol
I used Swappa to verify.
The number on the Status screen is definitely different than the one under the battery.
Click to expand...
Click to collapse
Ignore the IMEI under the battery it's just a sticker I think what @kabuk1 is saying is that it could be different because of a careless error during a repair. The IMEI that shows up on the device is the IMEI of the phone and the one you should care about. If that is the one that swappa says is blacklisted then you should take @440bro and @kabuk1 s advice and investigate further with the carrier or just contact the police.
Sucks if you got scammed, but if you bought it through swappa they're really helpful with whatever you need. I bought a phone from a seller who turned nonresponsive immediately after the paypal payment cleared and they guys at swappa were really helpful getting my money back...slightly different situation but there is hope!
Thanks everyone for the feedback.
Just weird the phone works perfect.
Green1534 said:
Thanks everyone for the feedback.
Just weird the phone works perfect.
Click to expand...
Click to collapse
It could be blacklisted on a different carrier than the one you're using. Usually what happens is that if a phone is blacklisted by T-Mobile, you won't be able to use it on their network but if the phone is unlocked you could still use it on other GSM networks.
The phone is AT&T model and I am using it on AT&T
Hello, I had to change my IMEI No. when i bought a HTC One from China... The phone was brand new in sealed box and wasn't lost or stolen but until i changed the IMEI No. i couldnt use it ...is this illegal in UK? I'm asking this because i need to send my HTC in for repair (battery charging problems) and itss going to the HTC repair centre today - the trouble is i cannot plug phone into laptop and change the IMEI back for the repair.. will this be ok?
I have Proof of Purchase which i am sending with phone.
I'm not a criminal :angel:
Craig_CFC said:
Hello, I had to change my IMEI No. when i bought a HTC One from China... The phone was brand new in sealed box and wasn't lost or stolen but until i changed the IMEI No. i couldnt use it ...is this illegal in UK?
Click to expand...
Click to collapse
Changing the IMEI number in the UK is illegal
http://www.legislation.gov.uk/ukpga/2002/31/introduction
Now that you know, you should please close your thread
Thanks, and how do i go about closing the thread please
Craig_CFC said:
Thanks, and how do i go about closing the thread please
Click to expand...
Click to collapse
Nvm, just let your thread die, maybe a moderator will close it. Afaik, discussions about how to change IMEI are not tolerated here (because of legal issues in some countries) but since it was only a question about if it was legal or not, there should be no problem.
So are you still going to send it for repair?
So are you still going to send it for repair?[/QUOTE]
Yes i'm still sending it in.. the phone will only charge when turned off ..keep seeing the USB Host Mode error message too.. i'm beginning to see that it's a very common issue with the M7
Thanks again, i'll let the thread die out
Craig_CFC said:
So are you still going to send it for repair?
Click to expand...
Click to collapse
Yes i'm still sending it in.. the phone will only charge when turned off ..keep seeing the USB Host Mode error message too.. i'm beginning to see that it's a very common issue with the M7
Thanks again, i'll let the thread die out[/QUOTE]
I will close it but you will most likely find that if you had to change it then it is most likely a knock off device and when you take it to the repair center they wont touch it.
I purchased this phone as new. The warranty sticker was still in place. However the back of the phone does not contain any serial or IMEI number. Does this mean the phone is a refurb?
mardon85 said:
I purchased this phone as new. The warranty sticker was still in place. However the back of the phone does not contain any serial or IMEI number. Does this mean the phone is a refurb?
Click to expand...
Click to collapse
fake maybe? use samsung phone info app. there's a refurb check and also other device hardware info that you might want to compare with original specs
Defo not fake. Is it an official Samsung app? Where do i get it? Couldn't find on the app store.
Sent from my SM-N9600 using Tapatalk
mardon85 said:
Defo not fake. Is it an official Samsung app? Where do i get it? Couldn't find on the app store.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo