Database Develop

Connection Problems

Before i decided to flash a new rom i had been having issues with my phone getting, and staying connected. At first to just data connections, ie 3G. So i decided to try a cooked rom for the first time.
But since then i've had even more troubles getting my phone connected and keeping it connected. Ive been through Hyperdragon III Opal, Dutys latest rom, and now im on the latest AT&T rom, and still im having troubles. Ive hand entered in the Media net connection info so many times ive got it memorized, ive even tried cabs, turning proxy on or off, and just plaing letting it sit for a while. It seems as though every time i try something new it might for a second but next thing i know i lose connection and can't get it again without restarting my phone.
If it helps im currently using HardSPL 3.56, and my phone is running the AT&T ROM version 3.57.502.2 WWE and radio 1.65.21.18
This is a very urgent issue for me as in my job i use my phones internet almost daily.

Ok for a while there with the stock AT&T rom it was working just fine. I went to start adding in a few cabs and it was like my phone once again decided to hate me.
Im not trying shogunmarks DeathV4.1 and have NotATreoFans AT&T v3.2.5 Loaded downloading in case the other doesn't work. I don't even really care about having a really awesome cooked rom, working is about all i am after right now.
UPDATE: Tried both of those ROMs to no effect. ive now broke down and rolled back to the original ROM and SPL that came on my phone when i bought it from the store. I pray this at least gets it working long enough for the Touch Pro to come out and me to get enough money to buy one out of contract. Still if anyone has any ideas im all ears.

Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.

All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.

EvansLight said:
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
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Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.

Connection Settings
How did you set-up your data connection? Manually or automatic config?

NotATreoFan said:
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
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See this is what i was hoping for, it still being under warranty. I guess ill be calling AT&T today about it. Thank god i got 2 old phones standing by for times like this.
sys50000 said:
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
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Yea i downloaded BandSwitch last night on a hunch it was just 3G, and low and behold my phone works fine on EDGE. I can make calls, and get the data connection working.
balsack said:
How did you set-up your data connection? Manually or automatic config?
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I have tried doing it all by hand, cabs, and even the auto connection wizard. As i discovered last night it wasn't my settings but 3G just not working at all.
Thanks everyone
UPDATE: I called support after rolling my phone back to its original shipped ROM and SPL, and man did the guy at the call center almost crap when he heard how early of a ROM i was using. He said i have to install the newest update first then if its still borken (considering ive had the newest one on here before, i already know the answer to that) that they will send me a new one since im still in my warranty period Yea for customer support

Help required with MDA Compact faults

Hi, I am in need of some help with my MDA Compact which is on a T-Mobile contract.
I am having a number of issues, a lot which have occured since I got it just over a year ago but I have lived with until now. The main issue I have with it now which is quite a major issue is that I am not receiving all of my calls!
I have had a number of people say that they cannot get in touch with me as their call to my phone goes straight to answerphone as if its switched off or has no signal. I then later get a text from T-Mobile saying I have a missed call. Now I know its not turned off and this fault is occuring in full strength signal areas so I assume it is a fault with the phone or software.
I was told by T-Mobile that they needed to send it away and it would be upto 2 weeks before I got it back, I cannot do without it for that long and my old Vario II's battery has died now so cant use that. They said it would just have a software update and I could do that myself.
The other issues I have had with it include....
Turning on screen and it totally freezes, nothing works including the power button, I have to remove the battery.
Press phone button to make a call and it takes me to the programs screen, this happens 2-3 times before sorting itself out.
Internet page gets stuck in ladscape mode or slow to return to portrait.
Hanging in screens and buttons slow to react
Crazed screen as if the screen is cracked, rebooting it is only cure.
On the make call screen, last two dialled numbers appear but keypad is missing although when you press the screen where the numbers should be they appear as each is pressed.
When receiving a message the phone vibrates and will not stop, it continues until phone is turned off.
I sometimes get a phantom unread email that is not there, have to delete email account and set it back up again to clear it.
Back of phone gets very hot when using Web 'n' walk
Also I have Sync'd with my old computer at work last year which was fine. I have downloaded Activesync 4.5(I think) to my laptop and connected my phone to try and back it up. It Sync's but will not copy any contacts, it says I have to disconnect device, download Outlook & open it but I already have Outlook(I have XP home edition 2002 SP3 & Outlook Express 6)
There have been many other faults which I cannot remember right now, I love the phone but I will end up binning it soon if I cannot sort it.
Now heres the problem, I would like to back up all my contacts etc then upgrade my phone but without voiding the warranty. Thing is I have not got a clue where to start.
I have a good basic knowledge of computers but reading the site talking about cooking ROM's etc baffles me a bit.
I need a basic step by step guide to doing this and the best upgrade without voiding the warranty if I can as I have 3-4 months contract left.
Any help would be greatly appreciated.

If you wanna upgrade to any official TMobile ROM for your device, just select one from either official site (TMobile support or HTC support, dunno how you receive support for your device) or you can find it over here: http://wiki.xda-developers.com/index.php?pagename=Diamond_Upgrades. If you scroll down on this page you will also find a direct link to Tmobile support.
If that's all you wanna do, then you're good to go as long as you follow the instructions of the RomUpdateUtility (RUU) that comes with the official ROM.
However, if you wanna unlock (which doesn't mean sim unlock) your phone to be able to flash (=upgrade) any ROM (custom, different language, different carrier etc etc), then prepare yourself for a serious piece of reading; everybody on this forum started this way, feeling overwhelmed with information and scared of bricking their phone and voiding warranty. Btw..these links are for GSM devices only. GSM is a device with a sim card, if you don't have a sim card then you have a CDMA device, and that's a differten story at some points.
This is a good way to start:
http://forum.xda-developers.com/showthread.php?t=400402
You have to realize that if you unlock your phone you always gonna void your warranty; luckily there's also a way back to restore to factory settings; more info can be found over here:
http://forum.xda-developers.com/showthread.php?t=537496
Before you start doing anything...write on a piece of paper:
- your actual SPL version
- your actual Radio version
- your actual ROM version
Google this forum to find the download links for this stuff and be sure you have those three (original) pieces (of software) stored and safe on your computer, to ensure you can always go back to factory settings.
Hope i gave you a start and good luck!
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer

Nirak said:
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer
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Darn it, knew there would be something!
Thats great, thanks for your help.
BTW, do you think that the update will cure the receiving calls issue?

Novasport said:
BTW, do you think that the update will cure the receiving calls issue?
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Honestly, i have no clue if upgrading would solve your problem; your problems might just as well be hardware related, i really can't say.
My first shot would be an official software update from Tmobile, that indeed you can easily perform yourself, and no warranty issue, cuz it's all official.
And if that wouldn't do the trick, well, if i would have your performance on my diamond i wouldn't hestitate to send it in for repair if it still has warranty. That would be my second shot, cuz i think either Tmobile or HTC will/must do some hard- and software testing before returning the device to you, and if they can't solve the problem via software upgrade they have to perform hardware repair as well.
Can't you get a temporary device from the service center? I still have a almost new Qtek 9100 here for you to borrow at no costs, but i'm not responsible for any back or shoulder damage you get from walking around with that thing

desire c restarts itself randomly

I bought my desire c back in june of this year on PC mobile prepaid in canada. I go to college in the USA so I network unlocked the phone and put my att gophone sim in it and all was well for 3 weeks then out of the blue it just started crashing and restarting at random and after every crash reboot I would get a notification saying submit crash report to htc. I did this several times but I think with such a cheap low end phone the reports fall on deaf ears. I factory reset it and everything worked for a day and a half then it started happening again.
All the apps I have installed now are:
adobe reader
apex launcher
app cache cleaner
barcode scanner
battery solo widget
chrome
cloudskipper
crash report
google drive
facebook
fast reboot
go keyboard
media scanner
osmand
shazam
simplenote
slacker radio
sms backup+
textplus
wifi manager
zite
I don't know which app may be causing this. I'm totally stumped and i can't have a phone restarting like this. I may miss calls or texts
in the process of a reboot
I really hope someone can finally find a solution to this issue. All I seem to find when looking it up are abandoned threads with no solution

mikee286 said:
I bought my desire c back in june of this year on PC mobile prepaid in canada. I go to college in the USA so I network unlocked the phone and put my att gophone sim in it and all was well for 3 weeks then out of the blue it just started crashing and restarting at random and after every crash reboot I would get a notification saying submit crash report to htc. I did this several times but I think with such a cheap low end phone the reports fall on deaf ears. I factory reset it and everything worked for a day and a half then it started happening again.
All the apps I have installed now are:
adobe reader
apex launcher
app cache cleaner
barcode scanner
battery solo widget
chrome
cloudskipper
crash report
google drive
facebook
fast reboot
go keyboard
media scanner
osmand
shazam
simplenote
slacker radio
sms backup+
textplus
wifi manager
zite
I don't know which app may be causing this. I'm totally stumped and i can't have a phone restarting like this. I may miss calls or texts
in the process of a reboot
I really hope someone can finally find a solution to this issue. All I seem to find when looking it up are abandoned threads with no solution
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crap can this get moved to troubleshooting my bad

If you are running stock rom, then flash Prometheus Sense Kernel. That might solve your problem..
Second link in my signature..

I never heard of installing a custom rom or kernel being the answer to fixing an issue with stock. However I was thinking of sticking maybe cm 10 or something on this phone since I hear wifi now works. Is there a program similar to odin on samsung devices but for htc phones? I have never flashed anything on a non samsung device.
Is flashing a kernel the same process as a rom?
Another thing I noticed is the phone doesn't reset itself when plugged in. However if I leave it unplugged, the next morning I will be greeted with the send error report to htc message indicating that it had restarted at least once overnight
does it matter if the phone is canadian or not? I remember my old samsung had issues because I use an american rom on it.

problem
mikee286 said:
I never heard of installing a custom rom or kernel being the answer to fixing an issue with stock. However I was thinking of sticking maybe cm 10 or something on this phone since I hear wifi now works. Is there a program similar to odin on samsung devices but for htc phones? I have never flashed anything on a non samsung device.
Is flashing a kernel the same process as a rom?
Another thing I noticed is the phone doesn't reset itself when plugged in. However if I leave it unplugged, the next morning I will be greeted with the send error report to htc message indicating that it had restarted at least once overnight
does it matter if the phone is canadian or not? I remember my old samsung had issues because I use an american rom on it.
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maybe firmwire update, i had problem with that, because he is not compactibil with custom rom

Femaman said:
maybe firmwire update, i had problem with that, because he is not compactibil with custom rom
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problem with the phone being canadian? However I am using it in the US on at&t but are the firmwares different between USA and canada or is it the same phone and firmware in both countries

aashay960 said:
If you are running stock rom, then flash Prometheus Sense Kernel. That might solve your problem..
Second link in my signature..
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Click to collapse
I unlocked the bootloader, rooted, flashed CWM and installed prometheus kernel have not had a random restart in 3 days (knock on wood) hopefully it won't start restarting randomly again. I downloaded the 800mhz version too so the increased speed is a nice bonus.
Thank you very much I think you saved me from having to buy a new phone!
I don't really understand why this fixed it and why the issue would randomly start happening.
However if it starts happening again I will install cyanogenmod 10 or something and if it still happens then I think the phone is defective

mikee286 said:
I unlocked the bootloader, rooted, flashed CWM and installed prometheus kernel have not had a random restart in 3 days (knock on wood) hopefully it won't start restarting randomly again. I downloaded the 800mhz version too so the increased speed is a nice bonus.
Thank you very much I think you saved me from having to buy a new phone!
I don't really understand why this fixed it and why the issue would randomly start happening.
However if it starts happening again I will install cyanogenmod 10 or something and if it still happens then I think the phone is defective
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Thats great. I thought you'd already unlocked and rooted your phone. Isn't that a prerequisite for network unlocking? If I'm not wrong..

aashay960 said:
Thats great. I thought you'd already unlocked and rooted your phone. Isn't that a prerequisite for network unlocking? If I'm not wrong..
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no i did it on cellunlocker website i gave my imei code, paid then it emailed me my unlock code and put my at&t sim in, it asked me for the unlock code and i put it in and boom the phone was network unlocked. no root or modifications required

mikee286 said:
no i did it on cellunlocker website i gave my imei code, paid then it emailed me my unlock code and put my at&t sim in, it asked me for the unlock code and i put it in and boom the phone was network unlocked. no root or modifications required
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Ohh I see.. There's a free method on this forum but it involves unlocking and rooting. Apart from that its pretty easy..

[Q] No call/txt after CM 10.2 GPS (and LTE) fix

Sorry guys, this is an elaborate one.
So I was running the the 10/19 CM 10.2 nightly and I wanted to fix the GPS issue (and the LTE issue, I feel like I should include that because it might have something to so with the problem). Anyway, the GPS fix asks you to flash back to a sense based rom, download a GPS status app to reset and download new agps data, update profiles and PRLs and get a lock and you're good. After a DAY of trails and errors, got back to stock and fixed my GPS, GPS works fine now. The LTE fix asks you to open of the APN settings using the voice dialer and changing it to one of the LTE ones. I did that, LTE works fine now too. So just when I think I'm in the clear and completely stable, I try to text a friend and the test won't send. I try to call my house and the call just instantly drops, I try to call my phone from my house and it goes straight to voicemail after like a half a ring. I'm starting to think something is just wrong w/ sprint where I live but I don't know. Anybody know what's going on?

So I think I'm just out of luck until s-off becomes available w/ hboot 1.55 or they make a RUU for 3.04. I've tried everything. *sigh* Good thing I don't talk to people, lol.

I'm in the same boat. I tried flashing beanstalk. I noticed I'll have data only if my SIM card is in the phone. If it's not I won't get any data.

Took it to a Sprint store and they fixed it, I thought I was gonna get a new unit for a minute but no, they just fixed it. Funny thing is, my GPS and LTE are messed up again, but I'll live. If that Nexus 5 is under $400 I'm still gettin' it tho...and flashing back to stock (We should have a 3.04 RUU by then) and selling this with the quickness...

kindabizzie said:
Took it to a Sprint store and they fixed it, I thought I was gonna get a new unit for a minute but no, they just fixed it. Funny thing is, my GPS and LTE are messed up again, but I'll live. If that Nexus 5 is under $400 I'm still gettin' it tho...and flashing back to stock (We should have a 3.04 RUU by then) and selling this with the quickness...
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Here's a fix FYI
cruckus said:
Alright so this is what reenable voice calls. I downloaded omjs ROM from august ( really any stock ROM should do) so I would have the ability to use all the programming codes and update the profile. Obviously do a full wipe( system,data,cache,dalvik cache) loaded the ROM once it got settled and I went past the initial startup stuff I did what's called an "SCRTN" (that's ##72786# on your phones dialer) then hit the three dots and confirmed I wanted to reset the network settings. Also an "RTN" (##786#) won't work because of the custom recovery in case anyone was gonna do that instead. Let the device come back up it should auto activate and go through the hands free activation on its own if it doesn't just go to settings and update the profile you can do the prl too while your doing it just to make sure everything is working fine. Then reload this rom and toggle airplane mode on and then off and there you go. Now this worked for me it may not work for you just keep that in mind but hopefully this helps until they find out what may cause that issue.
---------- Post added at 02:50 PM ---------- Previous post was at 02:48 PM ----------
Also I forgot to ask did you try taking the sim card out and putting it back in? One other thing you can try is taking a pencil eraser to the back of the sim card ( the golden side) and putting it back in( clean off any pencil shavings) but see if that helps.
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eastside08 said:
Here's a fix FYI
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Thx man, next time, lol

Help needed! new phone - mobile data issues

I finally decided to upgrade from my Nexus 4 to a Z1, and I moved my Three UK contract SIM into the new Z1, it installed the internet & MMS settings and it was fine. But all of a sudden completely random the speeds will drop, the ping will go into the 800s and I can't really load anything on my device.
I'm really not sure what the issue is, whether it's a problem with the drivers, a problem with the actual antenna or if it's just an issue with the software.
I've just tried a factory reset and I'm still getting the same issues, it will be fine most of the time and then just deteriorate until I just can't load anything. The only thing that seems to fix this is a reboot or turning off mobile data and turning it back on again. Obviously this isn't acceptable when I've just paid this amount of money for the phone.
Does anyone have any ideas? I don't want to flash another ROM in case I do actually send it back because won't it void the warranty? If not, how do I go back to stock if I have flashed another ROM?
When putting the SIM back in my Nexus 4, there's no issues at all as there wasn't when I used it before.
I'm really lost, I love this phone but it seems I may have to send it back... Help appreciated!

Contact Call Center of your Provider an tell them to give you the right settings for internet and mms, the settings installed automatically on Z1 not always work. They will send you an sms with the installation. I had similar problem solved with the sms.